Related
I've had my Atrix for a couple of days now, and twice internet connection with AT&T just stops working.
Going into airplane mode and then back to normal still does not fix the issue. Wifi works, however this should not be the solution.
Besides AT&T Gimping our HSUPA speeds and not providing an app for the FM Radio, the loss of internet connectivity is pretty annoying.
So far the only way for me to resolve the issue is to shut down or restart the phone.
Has anyone else experienced this? I have not rooted my phone yet because I want to see how things work stock.
Any information would be appreciated.
Thanks!
I had this happen to me 3 times already..among all the issues i am seeing with this device.
You are correct, nothing helps but a reboot.
clubtech said:
I had this happen to me 3 times already..among all the issues i am seeing with this device.
You are correct, nothing helps but a reboot.
Click to expand...
Click to collapse
This is bad, what other issues are you having?
James62370 said:
This is bad, what other issues are you having?
Click to expand...
Click to collapse
Mu phone is randomly rebooting on me even straight after a factory reset. It is going to get exchanged tomorrow.
Sent from my MB860 using XDA App
My phone just lost its connection and had to reboot. This happened after I disconnected from my vpn. Have to try to replicate the issue. Will keep you posted.
James62370 said:
I've had my Atrix for a couple of days now, and twice internet connection with AT&T just stops working.
Going into airplane mode and then back to normal still does not fix the issue. Wifi works, however this should not be the solution.
Besides AT&T Gimping our HSUPA speeds and not providing an app for the FM Radio, the loss of internet connectivity is pretty annoying.
So far the only way for me to resolve the issue is to shut down or restart the phone.
Has anyone else experienced this? I have not rooted my phone yet because I want to see how things work stock.
Any information would be appreciated.
Thanks!
Click to expand...
Click to collapse
Gimping the HSUPA is...but how are not providing an FM radio app and the connectivity problem you're having AT&T's fault? Nobody else seems to be having a problem losing connection (meaning it's either you or your device that's gone bad) and the FM Radio not having an associated app is Motorola's fault.
Assign blame where it's due, plz.
hotleadsingerguy said:
Gimping the HSUPA is...but how are not providing an FM radio app and the connectivity problem you're having AT&T's fault? Nobody else seems to be having a problem losing connection (meaning it's either you or your device that's gone bad) and the FM Radio not having an associated app is Motorola's fault.
Assign blame where it's due, plz.
Click to expand...
Click to collapse
Because AT&T is the APN providing internet access to our phones. Motorola has the FM hardware built in, AT&T is not making use of the FM Radio hardware which is already provided by Motorola.
If I was the only one with this problem, then others would not have stated they have the same issue.
So I blame AT&T when there is no connectivity on my phone because I'm paying them to be my service provider. AT&T also has restricted many features on phones which have applicable hardware.
Besides, you are not the authority as to who I wish to blame. If you don't have anything useful to post, then I suggest you just stay quiet since your reply is just wasting our time.
James62370 said:
I've had my Atrix for a couple of days now, and twice internet connection with AT&T just stops working.
Click to expand...
Click to collapse
This happend to my GF's Atrix last night on her way home from work. Said she rebooted it, and it still wouldn't connect. I rebooted it when she got home and it started working again.
I lost internet with mine last night. Had to reboot.
Sent from my MB860 using XDA App
Any chance this is related to not switching to the 4G data plans? Or has everyone done that?
AmesCell said:
Any chance this is related to not switching to the 4G data plans? Or has everyone done that?
Click to expand...
Click to collapse
We switched the plan when we ordered the phone online.
Sent from my SAMSUNG-SGH-I897 using XDA App
Mine has done it several times. It seems to happen after the connection drops for a weak signal. Then for some reason never comes back on. It is not just my internet connection, it is my entire signal that never comes back. I can't make calls either.
Same here, several times... id expect a patch coming shortly to remedy some of this BS.
i think all of these network issues all arond may be due to a deadline att has not met and is severely late on its 4g. Its prob updating its system. Just speculation.
kgeissler said:
Mine has done it several times. It seems to happen after the connection drops for a weak signal. Then for some reason never comes back on. It is not just my internet connection, it is my entire signal that never comes back. I can't make calls either.
Click to expand...
Click to collapse
I think you have this spot on
Sent from my MB860 using XDA App
I'm new to AT&T with this phone... hopefully they put me on the right plan.
this happened to me about 2 hours after I got the phone, once yesterday and once already this morning.
only a reboot fixes it. very annoying.
Is there anything I can post up to help devs figure this one out?
kgeissler said:
Mine has done it several times. It seems to happen after the connection drops for a weak signal. Then for some reason never comes back on. It is not just my internet connection, it is my entire signal that never comes back. I can't make calls either.
Click to expand...
Click to collapse
I didn't check my phone status, next time it happens I'll try to make/receive a call to confirm.
I had the same problem today. I turned my wifi on because I was home and then I wanted to test my 3G speed at home. Turned wifi off and then I lost the data connection. It showed the H+ symbol and full bars but not the arrows below the H. I had to reboot the phone to fix the problem. Airplane mode didn't help.
mgymnop said:
I had the same problem today. I turned my wifi on because I was home and then I wanted to test my 3G speed at home. Turned wifi off and then I lost the data connection. It showed the H+ symbol and full bars but not the arrows below the H. I had to reboot the phone to fix the problem. Airplane mode didn't help.
Click to expand...
Click to collapse
Did you bother to get an ATT 4g sim?
I hear that using a 3g sim will screw stuff up.
Techcruncher said:
Did you bother to get an ATT 4g sim?
I hear that using a 3g sim will screw stuff up.
Click to expand...
Click to collapse
I am new to AT&T and I guess I got a new 4G sim card. At least I had not an old one from another phone. Is there a possibility to distinguish them for me?
I'm having a WTF moment.
Got my preorder One last Thursday and have been having trouble getting it to connect to the Media Link HD dongle.
First, it seems to connect and pass through image to the TV but I get a message saying something like "be sure the TV is properly configured". Then, I get other messages saying that WiFi Hotspot needs to be enabled and to go to the AT&T website, or dial 611.
After over a half hour with a service rep, I was told that the Media Link requires a WiFi hotspot, which in turn requires that Tethering be provisioned on the account... for another $20 per month for a 5gig plan. Suffice to say I told the supervisor I was eventually passed along to that the practice of incentivizing customers to preorder and stay with the company by offering a free dongle only to be trapped into spending more money every month to use it is a tactic worthy of Tony Soprano.
The part that confuses the hell out of me is that if the Media Link and phone both connect through my WiFi router, why would Tethering/Hotspot to connect to the AT&T data network even be necessary?
So, anyone else have this problem and a workaround?
BillTheCat said:
I'm having a WTF moment.
Got my preorder One last Thursday and have been having trouble getting it to connect to the Media Link HD dongle.
First, it seems to connect and pass through image to the TV but I get a message saying something like "be sure the TV is properly configured". Then, I get other messages saying that WiFi Hotspot needs to be enabled and to go to the AT&T website, or dial 611.
After over a half hour with a service rep, I was told that the Media Link requires a WiFi hotspot, which in turn requires that Tethering be provisioned on the account... for another $20 per month for a 5gig plan. Suffice to say I told the supervisor I was eventually passed along to that the practice of incentivizing customers to preorder and stay with the company by offering a free dongle only to be trapped into spending more money every month to use it is a tactic worthy of Tony Soprano.
The part that confuses the hell out of me is that if the Media Link and phone both connect through my WiFi router, why would Tethering/Hotspot to connect to the AT&T data network even be necessary?
So, anyone else have this problem and a workaround?
Click to expand...
Click to collapse
i'm pretty sure there is no need for tethering. look more closely at your configuration and see if there's anything wonky going on there, first
slackercow said:
i'm pretty sure there is no need for tethering. look more closely at your configuration and see if there's anything wonky going on there, first
Click to expand...
Click to collapse
Like? Not even sure where to begin. The phone connects to my router just fine, so that's not it. This is a real head-scratcher.
Have you tried changing out of game mode? If its not that they are forcing you to use hotspot to spend more on monthly charges ergo why it was free. Or one more possibility its just a mistake in the software and they will fix it in a future update. I'm glad I don't have att. I hope for the best you don't have to use your own data, just to use the media link
Sent from my SGH-T769 using xda app-developers app
5odead said:
Have you tried changing out of game mode?
Click to expand...
Click to collapse
Whoa. Game mode? What's that?
Sent from my HTC One using Tapatalk 2
Not sure I don't have the phone yet. But that's what some other guy said he did to be able to see something on a TV. He did use a mhl cable though. So I don't know for sure if that will apply to you.
Sent from my SGH-T769 using xda app-developers app
No, you definitely do not need tethering / hotspot on your account. I use the Media Link HD with my One (AT&T version) without any issues and I don't have tethering on my account.
Make sure the firmware on your MediaLink is up to date and both it and your One are correctly connected to your WiFi hotspot. Also, be aware that any complex security settings on your hotspot could give you trouble.
Sent from my HTC One using xda app-developers app
The firmware version of my adapter is 5.19.103.1 with no unusual settings on my router, which is an older Liksys - the blue one with the dual antennas.
The dongle recognizes my network name and my One connects for a second until a dialog on the phone reports that hotspot is required and to go to the AT&T website or call 611.
I have never applied "unusual" settings in the router other than naming the network, broadcasting SSID and applying WEP.
Any help is appreciated.
Sent from my HTC One using Tapatalk 2
I have tethering on my plan but I did notice that the flash wouldn't work while it was connected to my MediaLink. It gave an error message saying that flash isn't supported while hotspot is enabled.
would also like to know how to get around this hotspot error.. I've tried different security settings on my wireless router; what I haven't tried is using NO security to see if that helps. will try this now and update post!
edit: even no security on my wireless router doesn't change anything.. hrmm
born_fisherman said:
edit: even no security on my wireless router doesn't change anything.. hrmm
Click to expand...
Click to collapse
Yeah, this is getting wierder by the moment.
Likewise I tried disabling security on the router with no results.
I just installed a tethering app which requires root (suggesting to me that it works around any block at&t put on the ROM), started the link and it disabled tethering in favor of WiFi.
Looks like one of us is going to be on the phone with AT&T and/or HTC this week. I already have about 45 minutes invested with an appointment for Wednesday to discuss the tethering issue. Where I'm concerned, how I use my monthly bandwidth allotment is my business and they have no right to dictate limits to what I pay for within the confines of my plan.
Sent from my HTC One using Tapatalk 2
BillTheCat said:
Yeah, this is getting wierder by the moment.
Likewise I tried disabling security on the router with no results.
I just installed a tethering app which requires root (suggesting to me that it works around any block at&t put on the ROM), started the link and it disabled tethering in favor of WiFi.
Looks like one of us is going to be on the phone with AT&T and/or HTC this week. I already have about 45 minutes invested with an appointment for Wednesday to discuss the tethering issue. Where I'm concerned, how I use my monthly bandwidth allotment is my business and they have no right to dictate limits to what I pay for within the confines of my plan.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Have you tried putting the phone in airplane mode and then just turning on WiFi? I wonder if its just because the Media Link sees the hotspot on the device as an option, even though it isn't enabled or activated.
born_fisherman said:
Have you tried putting the phone in airplane mode and then just turning on WiFi? I wonder if its just because the Media Link sees the hotspot on the device as an option, even though it isn't enabled or activated.
Click to expand...
Click to collapse
Have the same issue, and putting the phone in airplane enables me to connect it with my tv but only for about 20 seconds. After that, the phone will
tell me that there's something wrong with usb tethering setup thus kills the connection. So technically, connecting the media link with the phone
triggers tethering on the phone, either usb or mobile data which are somehow blocked by atnt.
With regards to gaming mode, it's a mode on my tv that draws in extra frames to smooth things out, only it had a hard time working mostly lag.
As for the media link I doubt I'll need one, as my tv is a D8000 so runs wireless anyway.
Sent from my cm_tenderloin using Tapatalk HD
Any New news on this guys? The Media link i have is a glorified paper weight for now... As far as i am aware this only happens on the At&t one..My Bro will be getting the t-mo One tommorow if it works on his ONE I will just probably give hime the media link.. what a waste *sigh...
treyqutie said:
Any New news on this guys? The Media link i have is a glorified paper weight for now... As far as i am aware this only happens on the At&t one..My Bro will be getting the t-mo One tommorow if it works on his ONE I will just probably give hime the media link.. what a waste *sigh...
Click to expand...
Click to collapse
AT&T shot themselves in the foot ( and screwed the rest of us) by trying so desperately to charge us for tethering.
Assuming we are SOL on this unless using a custom rom?
Sent from my HTC One using xda premium
born_fisherman said:
Assuming we are SOL on this unless using a custom rom?
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Pretty much for the moment. I tried flashing M7's ROM and it worked fine. Seems AT&T has blocked the WAP/Tethering function in either the kernel, radio, or the ROM. So, the solution would seem to be:
1) Find a ROM you can live with and flash it.
2) Find a Kernel (or radio, if that's what it is) that works with the stock AT&T ROM and flash it.
3) Wait for AT&T to get their heads out of their asses to realize that they're screwing their customers who have peripherals like the Media Link which connect via WAP and fix it in an OTA update.
Rumor has it that there's a 1.29 update out there somewhere. Let's see what happens. In the meantime, those of us who are in this boat should call AT&T's technical support and give them an earful for pushing disfunctional equipment on us. There's plenty of advertising hype from both AT&T and HTC about how cool the phone is, but nothing in the advertising literature that says how they crippled the phone.
I'm in the same boat here. There is another thread about this:
http://forum.xda-developers.com/showthread.php?t=2242737
If I can't figure out a router configuration that fixes it, I may experiment with "rooting" and then trying to kill the com.htc.tetheringguard app. I'd definately rather have it work through my wireless router like it should, but not if I've got to leave the network open/unsecured!
miked4 said:
I may experiment with "rooting" and then trying to kill the com.htc.tetheringguard app. I'd definately rather have it work through my wireless router like it should, but not if I've got to leave the network open/unsecured!
Click to expand...
Click to collapse
I am rooted, froze that app (along with all the other AT&T bloatware) with Titanium and it still doesn't work - no link action, no tethering, either.
Frankly, I'm pissed. I understand why they inhibit tethering, especially for those of us who are on unlimited data plans. There are always guys that will abuse it. But this phone came that way from the factory, which means that even those who are on 2G plans are screwed. In either case, if I'm paying for data, it's up to me to decide how fast I want to use it, the same way as if I were to pay for a tank of gas in my car, it's not up to Exxon to tell me I can't drive on the highway.
I was supposed to have received a call back today from the AT&T supervisor to discuss options, but (surprise!) no call. Looks like I'll be having a word or two with them tomorrow - and I have half a mind to demand a full credit on the purchase price of the phone for the amount of time I've spent jerking around with them about this.
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
Is it an N router? You could try putting it in G mode just for better compatibility and see if that does anything.
Tried on G same thing, New device should work on N by the way seems like is a hardware issue
Try a public router like Starbucks or something
Just did worked for 2 minutes and again it stops. This is either a software glitch or hardware issue, very random
This is the big thing I miss on my Nexus. I was thinking if WiFi calling worked well on the G2 I may actually go back to a Tmo device.
Any reports of whether MMS is working with the WiFi calling?
u might have a defective g2. i have the tmobile version since thurday last week and never had an issue with wifi
csmith8507 said:
This is the big thing I miss on my Nexus. I was thinking if WiFi calling worked well on the G2 I may actually go back to a Tmo device.
Any reports of whether MMS is working with the WiFi calling?
Click to expand...
Click to collapse
Yes. Yes it is.
Sent from a phone
Well Ive found out that the phone is having issues connecting to 5ghz network or not updated routers. I think the phone is hella fast, camera is quite good but this phone doesn't live up too the hype. Specially if in my business were all gadgets, macs, pc's connect with no issue Im not going to reset router settings just cause this phone doesn't like it. Jumping ship, it was quite an awfall experience. by the way LG is clueless, dont even bother calling them..
I've had wifi issues like that on my Vz G2. 2.4 and 5ghz channels. None of my other devices have the issue. Forcing a new channel on the router resolves the issue for awhile, but it's like the radio is very sensitive to channel interference or something.
I have the same problem. It seems like it only works if you set your router to 802.11g only
My WiFi calling, SMS, MMS, and general WiFi connectivity on my T-Mobile G2 works fine. However the call quality over WiFi sucks.
What sucks is I really really like this phone. I'm conflicted on if I should return or keep. I go back and forth hourly.
Just for comparison sake I am using an Asus RT56N router and my G2 is connected to N network with Comcast but I frequently use G at a friends house using Century Link. It connects just fine on that POS network.
So I don't know what's going on here.
Sent from my LG G2 using Tapatalk 4
Well I just got a Galaxy S4 and I must admit the G2 has by far the better looking screen, camera and speed. I actually think Im going to send the S4 back and get the G2 again hoping that the one I got was just defective. Im so conflicted cause I really liked the G2 but the wifi issue is a deal breaker. Not sure what to do!
Maybe it was just a defective unit. I had to return my first one and I may have to return this one too. I keep noticing weird touch screen issues now. The first one didn't have touch issues but had speaker issues. This one looks like it may or may not have touch screen issues.
I took off the Zagg Screen protector to see if that was the cause. We will see.
My issues are a far less version of what's happening in this video.
https://www.youtube.com/watch?v=PFnUNrrKDb0&feature=youtube_gdata_player
Sent from my LG-D801 using Tapatalk 4
I thought i had a defective phone.
Nothing worked even after router firmware upgrade
But at the end, it was because i had outdated router from 2005. Silly me lol
Bought a new router and now it works like a charm XD
Sent from my LG-D801 using xda app-developers app
Got another one, now everything works seems like I had a defective one
Wifi Connection
mctaino said:
Just received my LG G2 White brand new from T-Mobile about 2 hours ago. After many attempts to troubleshoot the issue it all failed. The problem is Wifi will connect to router and even work but after 30 seconds the connection goes down. The actual Wifi signal shows connected but no internet it gets stock. We tried resetting the phone and toggling with different features but still it did the same thing. T-Mobile is the worst they were trying to have me ship the phone back and leave me phone less for days. I complained and they are sending another one overnight but have charged me for the phone on my account. Mind you I've had months of bad service, after all I think I got a defective phone. I've read some other people having the same issue with other carriers. If I get another one with the same issue I'm jumping boat. If anyone knows of a work around let me know. I tried 2 different routers same issues connects then it randomly disconnects and stops downloading or transferring data.
Reset Phone - didn't work
Turned off mobile data - didn't work
Turned off wifi sleep - didn't work
Click to expand...
Click to collapse
I had same problem. I called TMobile and LG. But no solution. Then finally I found the reason. Just update your Router Firmware! Access your router setting thru the IP addess and update with latest firmware. Now my LG-G2 WIFI is working perfectly. My router is D Link DIR-655.
---------- Post added at 05:32 AM ---------- Previous post was at 05:27 AM ----------
theedon323 said:
I have the same problem. It seems like it only works if you set your router to 802.11g only
Click to expand...
Click to collapse
I had same problem. I called TMobile and LG. But no solution. Then finally I found the reason. Just update your Router Firmware! Access your router setting thru the IP address and update with latest firmware. Now my LG-G2 WIFI is working perfectly. My router is D Link DIR-655.
Problems with Tomato
Is anyone having issues with a non-dlink router? I have an Asus RT-N16 set up with Tomato firmware and have very similar issues as well. Everything on the internet suggests upgrading my dlink firmware... which obviously doesn't help me . Other people have suggested trying "G only" on the router, which sucks and is pretty heavy handed. Will report back if it works though...
Verizon version of the G2 VS98011A
Tomato Firmware v1.28.9054 MIPSR2-beta K26 USB vpn3.6
I have used my old NETGEAR wndr3300 (setup for 2.4 & 5Ghz) and my phone connected to either flawlessly. Then I purchased a DLink DIR-855 Xtreme and the problems started. Tried to update firmware, and the router would constantly reboot every few minutes when my G2 would connect to either frequency. Now I am using a WD MyNet 900, and no problems as of yet.
Sent from my LG-D801 using xda app-developers app
new g2 kills wifi
all of the symptoms mentioned are happening to me too but im on ee (UK version of T mobile). the network drops out on after a short time of network connection, i have spent 45 mins on Saturday talking to the (well not really talking more like listening to hold music) tech dept about internet connectivity problems and even convinced them that it was not the internet that was hiding but the router that was not performing so they sent me a new one; i eagerly swapped it over tonight and even factory reset the phone like lg have suggested but guess what...........
i have sent lg a snotty response as this issue has now cost me a bout 6 hours of my life trying to work wtf is going on and the on the phone to tech call centers and the inevitable net trawling for answers plus the effin and jeffin about after a complete factory reset.
it seams we are not unique in this and samsung have had this as an issue for quite a bit and best guesses are that it is a o/s issue with jelly bean 4.2 but this is not what google would have you believe and do not acknowledge this as an issue. im no expert just someone who wants the effing thing to work and have someone who has the power and capability to sort this out to do so without having to convince some faceless organisation that the problem should not be mine cos i dont get paid to sort out the crap.
Every once in a while I go to use the phone and my WiFi and Phone signal will have exclamation points beside them. I have to disconnect and reconnect on the WiFi to fix the issue. Is anyone else having this issue?
I only see the exclamation point after boot or when I turn on WiFi: the antenna is in the process of connecting to the network / wireless router. Otherwise, I don't see the ! again.
I had it this morning. Turned off Wifi, and the cell exclamation point went away.
dhoppy said:
I had it this morning. Turned off Wifi, and the cell exclamation point went away.
Click to expand...
Click to collapse
Same here. My phone was sitting beside me and had been getting calls and text messages all day long. I picked it up to look for something on Google Play and it would not connect. I was getting it on my cell signal but that was before I turned on Advanced calling. I was out of town for a conference and would see it while I was on the phone and email was trying to sync. Things that make you go hmmmm.
This happened to me tonight for about an hour. I tried everything but eventually it came back on it's own but only on 3g.
Oaklands said:
Same here. My phone was sitting beside me and had been getting calls and text messages all day long. I picked it up to look for something on Google Play and it would not connect. I was getting it on my cell signal but that was before I turned on Advanced calling. I was out of town for a conference and would see it while I was on the phone and email was trying to sync. Things that make you go hmmmm.
Click to expand...
Click to collapse
The exclamation point means that the WiFi or cellular signal aren't getting connectivity. The reason that turning signals on/off works is because you force them to reconnect.
You're getting these indicators because for some reason, your WiFi and cell signal are dropping out. If you were at a conference for a few days, then it makes sense you would see that on WiFi (since conference centers notoriously have horrible WiFi; especially when you have a few hundred people all trying to use the WiFi at once). If you saw it on your cell signal, then for whatever reason the cell connectivity dropped out for a moment.
This also happens on other phones. Have you ever tried to use internet connectivity on another phone, only to have it not work? You see full signal strength; you see the data indicator look like it's trying to push / receive data; but for whatever reason, you're not getting data for the moment. This isn't new to the Moto X Pure. It happens on other phones as well. The only difference is that the Moto X Pure tells you its happening.
Honestly, I really don't remember it happening on my previous phones. I'm not saying it did not happen but if it did it was not on a regular basis like here. My business is in my home. I have a wireless router downstairs and upstairs. It has already happened twice today.
I regularly get connection timeouts when browsing the play store, surfing the web, and using xda. On both WiFi and cellular data. I'm assuming its a software issue.
I believe that the cell bars with an exclamation point means that you have voice but no data connectivity. That's the way it has tested out for me over the years on various Android phones. So, you can make and receive calls, but not data.
I think, but am not sure, that the exclamation point with the WiFi icon means that the OS connected to the WiFi access point but not the Internet. That would indicate a handshake issue between the phone and the access point/router, maybe resulting in the phone not receiving an IP address or something. Though I've only seen this happen once or twice over many years, disconnecting and reconnecting the WiFi (turning it off then on on the phone) usually clears the problem.
Just sent mine back as my signal issues really hindered use of phone. Was hoping for ROM before return deadline to see if it would fix it. But that has been slower than I thought. Tried everything in the book to fix this issue. Doesn't matter if I'm in excellent coverage or not. Screen off phone goes 1x then screen on stays until I play around with settings or hidden menu. This is on Verizon. Tried new sims. Wonder if Verizon is doing something to limit these unlocked phones.
Sent from my LG-VS980 using XDA Free mobile app
Easy thing to check, make sure your SIM is properly seated.
Sent from my XT1575 using Tapatalk
TheKlic said:
Easy thing to check, make sure your SIM is properly seated.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
That was a given. New nano sim not trimmed down micro. At first I had trimmed my g2 micro sim which I thought was reason for issues at first. I have a friend at local Verizon store who is more knowledgeable than usual CS agents. Still couldn't get anything to stick. Hidden menu setting for network always switches back to lte ,gsm CDMA auto prl. Phone was purchased through amazon. Hope its just hardware related. Gonna go to best buy and pick one up there. Easier to deal with them.
Sent from my LG-VS980 using XDA Free mobile app
jmileti said:
That was a given...
Click to expand...
Click to collapse
Gotcha. I work in tech support, so I'm used to starting from the basics
Best of luck!
Sent from my XT1575 using Tapatalk
TheKlic said:
Gotcha. I work in tech support, so I'm used to starting from the basics
Best of luck!
Sent from my XT1575 using Tapatalk
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Liked the phone so much. I decided to reorder. Will have today. Here's to hoping it fixes my issue. Lots of signal issues with the custom ROMs right now. Especially Verizon users. Hope it gets ironed out soon. This really makes me think Verizon is doing something even though its not a carrier phone.
It's not necessarily a phone issue. My wife's Moto X 2013 and my Moto X 2015 had this come up on both phones at the same time, exclamation mark by both wifi and lte signal icons. Rebooting phone didn't help. Calling still worked, data did not. I went in and rebooted my router, and the exclamation marks went away on both phones.
I gotta try that.My fiance's X 2013 always gets it in the apartment.Maybe I should try to get her a new sim as well?
Sent from my XT1575 using Tapatalk
I had this happen to me today. I had installed an app that was burning through my cell data, used 90% and I have two weeks left on my billing cycle. I turned of cell data because even with just routine phone useage I did not see the 10% lasting. However after doing this I could not connect to wifi. I have full strength signal and it says it is connected but there is an exclamation mark by the wifi meter and nothing will connect to the internet. I turned cell data back on, and it connects, but wifi will not. I found that by running my vpn it connects and now I get data via wifi through the vpn. If I shut the vpn off, no more wifi data. WTF??? I've researched and this seems to be a lollipop issue on several different phones. I've tried every solution I could, (except for those that require root). Has no one found a solution for this? Motorola?
Tanker Bob said:
I believe that the cell bars with an exclamation point means that you have voice but no data connectivity. That's the way it has tested out for me over the years on various Android phones. So, you can make and receive calls, but not data.
I think, but am not sure, that the exclamation point with the WiFi icon means that the OS connected to the WiFi access point but not the Internet. That would indicate a handshake issue between the phone and the access point/router, maybe resulting in the phone not receiving an IP address or something. Though I've only seen this happen once or twice over many years, disconnecting and reconnecting the WiFi (turning it off then on on the phone) usually clears the problem.
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i have sprint, so yes im without data sometimes and the exclamation point comes up when there is no data on the bars
If Im listening to Spotify at work or something and I'm connected to WiFi if I turn off WiFi and use LTE it doesn't know what to do I'm in a state of having LTE but it won't allow me to connect to anything unless I reboot. I'm using a TMobile version converted to OOS 9.0.12 rooted with magisk. The only thing I'm thinking is I'm using adguard as a VPN and I feel that might be messing up the handoff.
Any thoughts and help are appreciated I thank you in advance
Same problem.
Tsyina said:
Same problem.
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Cool it's not just me
I noticed the same thing when steaming with Aimp. It's not a problem in general. Aimp is the only app in my lineup that does that. Data works, as I can browse and whatnot, even though Aimp is not detecting the switch. When switching to data, I just shutdown Aimp, wait a minute or two and fire it up again. I played around with the mobile data always active option in developer options but it didn't help.
Tmo convert - 9.0.13
It happens way before for me even in t-mobile firmware. I also did convert from t-mobile to one plus firmware with every setting retain. The handoff between LTE and wifi is very slow(The only good handoff experience i ever have for LTE and wifi is from Samsung, it switch immediately when wifi is lost). The 6T keeps hanging onto the wifi signal even when it really low and doesn't have a connection. The reverse would also apply, the 6T try to connect to known wifi and hand off too early and the connection got cut. I use youtube vance it a take some time for the connection to reconnect or I have to manually refresh, the same situation for other apps.
I just tried switching while streaming a YouTube video. The handoff was immediate when switching back and forth a few times. I'm convinced it's just certain apps that get hung up.
Cablespider said:
I just tried switching while streaming a YouTube video. The handoff was immediate when switching back and forth a few times. I'm convinced it's just certain apps that get hung up.
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For me manually switching does happen immediately with youtube, it the problem when driving and you can't do that. My 6T will try to hang onto my wifi signal until it goes down to one bar and connection got cut off, then it switches. However during the hanging onto the wifi signal portion there are no connection. I do have smart switch enable.
well think I figured out the handoff issue at least my problem, using adguard as a VPN was messing with the handoff after pausing it the handoff is instantaneous
I have a similar issue when I'm at work I use Wi-Fi but when I leave work and I'm out of range of Wi-Fi it doesn't switch over to LTE a lot of times it'll just show you know my full signal but it doesn't say LTE and I have no internet then the only way I found the fix it is by rebooting my phone does anybody know how to maybe correct this and by the way I'm not using any VPN or any weird apps
I experienced the same thing when I was on T-Mobile service. About a month ago I switched back to Verizon and noticed the handoff was much faster to the point where you didn't notice and apps didn't notice. Not sure if it matters but when I switched to Verizon I was running the oneplus 6 pixel expirence caf build and still am right now.
I pretty much stopped using wi-fi. I don't use a lot to begin with. Straight Talk boosted their data limit to 25GB a few months ago. Even with streaming, I never get even close to going over. Before, I use to have wi-fi auto switch turned on, but never noticed a problem with it switching between wi-fi and LTE.