Hi!
Does anyone have problem with Google Play Music after the KitKat upgrade?
After the upgrade when i try to play a song, it gives me an error after a few minutes: "Music Playback error. Can't play the track you requested,"
I tried to remove the updates from Play Music, clear data from Play Music and Media Storage, nothing helped.
It happens on wifi and mobile connection too, and with the songs that i made to offline.
I haven't found a soultion on the forum.
Does anyone have an idea?
Thanks!
Sorry for my English.
That might be a result of Google releasing Google Music in your country. Have you registered your account through a proxy before?
If so, you probably have playlists with tracks that is not available in your region that your account now is associated with. Try search for the songs again and see if you can play it from there.
Geggan said:
That might be a result of Google releasing Google Music in your country. Have you registered your account through a proxy before?
If so, you probably have playlists with tracks that is not available in your region that your account now is associated with. Try search for the songs again and see if you can play it from there.
Click to expand...
Click to collapse
Thanks for the tip. Play Music All Access released a half year ago, and before I didn't used a proxy to use the service. On 4.2.2 it worked well. Only on KitKat is this problem. I'll try to fix the update errors from the PC Suite, and a hard reset. I'll reply about it's success.
mastagw89 said:
Hi!
Does anyone have problem with Google Play Music after the KitKat upgrade?
After the upgrade when i try to play a song, it gives me an error after a few minutes: "Music Playback error. Can't play the track you requested,"
I tried to remove the updates from Play Music, clear data from Play Music and Media Storage, nothing helped.
It happens on wifi and mobile connection too, and with the songs that i made to offline.
I haven't found a soultion on the forum.
Does anyone have an idea?
Thanks!
Sorry for my English.
Click to expand...
Click to collapse
I had the same problem on 4.2, in my case clearing data uninstalling installing helped though... or it got fixed few days later... or I found a solution which I forgot.
I do realize that this won't help you much, just wanted to point out that it had nothing to do with the android version.
Also that the proxy stuff someone said is needed only to set it up... after that there is no need for any proxies. So I would say has nothing to do with it.
Also I am in a country that got play music just now and I had it since all access began... so again I think even that would not be a case.
I am a bit angry because in my country the all access is cheaper as in the US and I am not sure I can switch to the action price and if I will have the same songs as in US market...
Sent from my LG-D802 using Tapatalk
I have this problem and I haven't found a solution. It's really annoying. It seems completely random. Sometimes every song I play will give me the error.
Sent from my LG-D800 using Tapatalk
PAGOT said:
I had the same problem on 4.2, in my case clearing data uninstalling installing helped though... or it got fixed few days later... or I found a solution which I forgot.
I do realize that this won't help you much, just wanted to point out that it had nothing to do with the android version.
Also that the proxy stuff someone said is needed only to set it up... after that there is no need for any proxies. So I would say has nothing to do with it.
Also I am in a country that got play music just now and I had it since all access began... so again I think even that would not be a case.
I am a bit angry because in my country the all access is cheaper as in the US and I am not sure I can switch to the action price and if I will have the same songs as in US market...
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Thanks for the information, i think it's not about the Android version too. I think LG made some changes, because on my Nexus 7 on stock 4.4.2 it works fine. I found some forums about this problem, but on the Optimus G model, and without a solution. So I think the problem is on LG's side. I wrote a mail to them about the problems after the update, and they replied they are working on to fix them. I hope they will fix this too.
Running out of things to try
I have had the exact same issue since updating to 4.4.2 on my LG G2. I had to reset the Google framework app to finally get the update after weeks of trying. So initially thought the error was due to that. So I factory reset my device & still get the errors.
I have tried clearing cache, data, uninstalling all updates to play music. Still the same problems.
Updated the play app & still no resolution.
When I'm on mobile data I get the error on every song I play. On Wi-Fi I can go 5 to 10 songs before the same error pops up.
I have contacted T-Mobile & they confirmed that a lot of users have reported this after the 4.4.2 update me not just with the G2 but also with the galaxy S4 & note 3 after updating to 4.4.2 as well. I told them all the trouble shooting I've done & they told me to contact Google to find a solution.
Google play music support was unaware of this issue & after running me through the same steps told me to contact LG
LG once again was unaware of the issue & tired running me thorough the same steps again. Their conclusion was that my phone/the app was having trouble communicating with the Google servers. & directed me back to Google or T-Mobile.
So it's really frustrating since 4.4.2 has fixed a lot of my other issues (GPS, Bluetooth meta data, etc) but has given me a different & so far solution-less problem. :banghead:
My wife's G2 is doing this as well.
I did dig up a thread from Android Central from last year where some people suspected some process needed for their Chromecast was somehow interfering.
Just curious, how many of you with this issue also have a Chromecast?
KYT said:
My wife's G2 is doing this as well.
I did dig up a thread from Android Central from last year where some people suspected some process needed for their Chromecast was somehow interfering.
Just curious, how many of you with this issue also have a Chromecast?
Click to expand...
Click to collapse
I have a couple of Chromecasts. Before the 4.4.2 update my G2 would not cast a full song or two onto the Chromecast. But after the update it's the other way around. It will cast fine with no errors but won't play a full song on my phone.
Did you know what about the Chromecast was causing this issue? Was it the Chromecast app?
---------- Post added at 02:27 PM ---------- Previous post was at 02:08 PM ----------
I tested out a couple of scenarios for at least playing songs that were cached on the device.
Had the same problems with data turned on & off. & even in airplane mode.
The only time it played without the playback error was when I took the SIM card out. It's a bit strange I know, but I'm going to see if maybe getting a different SIM card form T-Mobile does anything to this issue.
---------- Post added at 02:51 PM ---------- Previous post was at 02:27 PM ----------
Here's the acknowledgement from Google on the issue!
Hello I understand you are getting a Music Playback Error on your LG G2 after updating to the Kit Kat software. I want you to know we have a team of specialists working very hard to resolve this issue. At this time their is a compatibility issue with the newest version of Kit Kat that was rolled out by the carrier to the LG G2.
We are working very hard to resolve this and I apologize for any inconvenience this may have caused. I'd recommend using a different device for now but I totally understand if you wish to cancel the service. If you'd like I can cancel this subscription and refund you for your troubles. Please let me know what you decide, I'll be in touch with you as soon as I receive a response from our engineers.
If you have any other questions or concerns feel free to reply directly to this email for additional assistance or contacts us at our Google Support site for further information.
RedTiki said:
I have a couple of Chromecasts. Before the 4.4.2 update my G2 would not cast a full song or two onto the Chromecast. But after the update it's the other way around. It will cast fine with no errors but won't play a full song on my phone.
Did you know what about the Chromecast was causing this issue? Was it the Chromecast app?
Click to expand...
Click to collapse
No, I had just find a whole bunch of other threads for different phones from last year where people started having issues with google music who used Chromecast. It occurred to me that we have a Chromecast, and my wife uses it. I haven't used once, we both have T-mobile, but I have a Nexus 5. So I was just wondering if everyone else with a G2 and the same problem also had a Chromecast.
Maybe there's some service the Chromecast uses that foobars something Music uses. Someone else had mentioned that when Music errors like this, they restart their phone and if works properly. Maybe that Chromecast service doesn't start on boot, and so it doesn't cause an issue until after it is used.
*shrugs* just a theory.
KYT said:
My wife's G2 is doing this as well.
I did dig up a thread from Android Central from last year where some people suspected some process needed for their Chromecast was somehow interfering.
Just curious, how many of you with this issue also have a Chromecast?
Click to expand...
Click to collapse
I don't have a Chromecast. I wrote to Google, and replied they consulted my case to a higher tier. I hope they can fix it in the Play Music app. I'm waiting for newer informations.
I also have the same problem andere its gettin worse everyvday. I tried it with an older version of play music but with no luck.
I hope they come with a fix soon because its getting really frustrating.
Sent from my LG-D802 using XDA Premium 4 mobile app
Same problem here. On my old SGS2 all was fine. With my new LG G2 I have this issue too. Sometimes all fine, then it stucks every minute/second.
Android 4.4.2
really annoying bug
Same error here on T mobile LG G2 running KitKat. Sometimes Google Music just works but then it wont play a thing for a while. Especially frustrates me when I am driving or when at the gym.
jcrabapple said:
I have this problem and I haven't found a solution. It's really annoying. It seems completely random. Sometimes every song I play will give me the error.
Sent from my LG-D800 using Tapatalk
Click to expand...
Click to collapse
im having the same issue.. if i am on mobile data or wifi. if i turn them off i will get the err less, like 2 or 2 songs. this is my primary source of music!! please help
Finally managed to get a Logcat with all the details of the crash. Lots of information in this... The process "Nexstreaming" goes haywire when the crashes happen. Lots of A2DP references as well. Hopefully somebody can make heads or tails of all of this.
I had one song playing on loop during this Logcat. This particular song crashes more often than any other in Google Play (for me anyway) . I'm wondering if the audio subsystem is getting flooded with too much bandwidth for the BT codec to parse?
https://app.box.com/s/4ll2w5dwvz4429tmqu2m
Sent from my LG-D800 using Tapatalk
Such an annoying issue.
Even with pinned music it won't always play
Funny thing I'm noticing is that - especially with pinned music - if a song crashes the player, it's highly likely that it'll crash the player again at the same point in the song. I have several songs that I can predict the exact places where the song will quit. It's not consistent from play to play though.
Sent from my LG-D800 using Tapatalk
Hey so I decided to come here and take a look, what exactly is the problem you guys are having with Google play music app, is it only while streaming with Bluetooth or on both WiFi and Bluetooth, are songs bought from the play store or from you computer? Any details will be appreciated
Sent from my LG-D800 running stock kk, rooted with philz using XDA app
XxZombiePikachu said:
Hey so I decided to come here and take a look, what exactly is the problem you guys are having with Google play music app, is it only while streaming with Bluetooth or on both WiFi and Bluetooth, are songs bought from the play store or from you computer? Any details will be appreciated
Sent from my LG-D800 running stock kk, rooted with philz using XDA app
Click to expand...
Click to collapse
On G2 where every MB is precious(16GB) no way I gonna put on it music. For me it's the streams. I am feeling lucky radio to be precise. And problems I get sometimes as the good ppl have described. (Finally joined the KK ranks with all its faults... woohoo)
Sent from my LG-D802 using Tapatalk
Hi there, I'm currently using a OnePlus2 with Android version 5.1.1 and OxygenOS version 2.2.1.
The problem I'm facing is that my facebook app is not displaying videos in HD mode even after I click on the HD button provided in the player. I remember correctly that this was not the case around 2 months back and whenever I hit the HD button the video would pause, change its resolution and then continue playing. I also cannot recall if I've made any changes or upgrades to my ROM as my phone is rooted and the last update I received was OTA around a month and a half back.
Just to to be clear, I like my multimedia in HD as I'm quite a fanatic of picture quality and sound
This problem was annoying me for quite sometime now but I kept on ignoring it as videos being played on other apps like twitter, youtube or even from my phone memory were working just fine and displayed in full HD quality. I thought maybe the videos I'm playing on Facebook were uploaded low res until yesterday when I saw the same video on my wife's phone which played in HD.
I've been searching for a solution for 5 days now and seems like google doesn't even have an answer to it or may be I'm the first with such a problem. Anyways, desperately looking forward to a response.
Thanks!
Ruhayl
Facing Same problem in my Le 1s
I am also facing same problem in my LeECO le 1s mobile, tried multiple fixes but didn't work. Also, Its not easily available on online forums as a known issue. I tried cleaning everything related to the fb app from the storage which seemed to work temporarily but it started again. let me know if you come across any permanent working solution.
The offical facebook app is sh*t.
It uses alot of battery, ram and cpu.
Use an alternative app like: Folio, Swipe for Facebook or Facebook Lite.
Hi guys,
I got a new S7 due to breaking the screen on my last one and I seem to be experiencing some strange issues with audio.
In pokemon go for example, sometimes the sound effects will be normal, other times only part of the sounds will play. YouTube seems to often play 5 seconds of a video with audio before it just cuts out.
I haven't been able to identify any consistency and if I click through random apps and go back to YouTube, sometimes the audio will be fine again.
Never had this issue before. Has anybody experienced this?
Cheers
mmotti said:
Hi guys,
I got a new S7 due to breaking the screen on my last one and I seem to be experiencing some strange issues with audio.
In pokemon go for example, sometimes the sound effects will be normal, other times only part of the sounds will play. YouTube seems to often play 5 seconds of a video with audio before it just cuts out.
I haven't been able to identify any consistency and if I click through random apps and go back to YouTube, sometimes the audio will be fine again.
Never had this issue before. Has anybody experienced this?
Cheers
Click to expand...
Click to collapse
I'm currently experiencing it with Google Play music, a notification says there was a problem with the playback. I think it might be something to do with the upscaler or the adapt sound if you have either enabled?
Snow Cat123 said:
I'm currently experiencing it with Google Play music, a notification says there was a problem with the playback. I think it might be something to do with the upscaler or the adapt sound if you have either enabled?
Click to expand...
Click to collapse
I don't think I've got either enabled.
Just tried a factory reset and fired up YouTube and it happened straight away. No sound.
Agh! So irritating.
mmotti said:
Hi guys,
I got a new S7 due to breaking the screen on my last one and I seem to be experiencing some strange issues with audio.
In pokemon go for example, sometimes the sound effects will be normal, other times only part of the sounds will play. YouTube seems to often play 5 seconds of a video with audio before it just cuts out.
I haven't been able to identify any consistency and if I click through random apps and go back to YouTube, sometimes the audio will be fine again.
Never had this issue before. Has anybody experienced this?
Cheers
Click to expand...
Click to collapse
I have the same exact issue after the last update 1 or 2 days ago. Personally I think it's because of the update. I didn't have the issue before it. Drives me absolute mad.
Ah, perhaps that's what it is. I hadn't picked up the ota on my other device.
I hope it's that at least. Would hate to have to go through the process of a replacement phone.
Edit: just as an update... I called Samsung today and after being passed around several different departments, and confirming troubleshooting steps, they've determined that the device may be faulty and I'm going to have to go through the replacement process. I don't know if this is just a bad timing in receiving the phone exactly when a bad update comes out of whether it's a faulty unit. I guess I'll find out by the end of next week when I receive the replacement!
mmotti said:
Ah, perhaps that's what it is. I hadn't picked up the ota on my other device.
I hope it's that at least. Would hate to have to go through the process of a replacement phone.
Edit: just as an update... I called Samsung today and after being passed around several different departments, and confirming troubleshooting steps, they've determined that the device may be faulty and I'm going to have to go through the replacement process. I don't know if this is just a bad timing in receiving the phone exactly when a bad update comes out of whether it's a faulty unit. I guess I'll find out by the end of next week when I receive the replacement!
Click to expand...
Click to collapse
I think the bug is coming from uhq upscaler. Iam on sm-g930f and experienxing the same ****. Anyways when i use soundcloud it cuts out just for a sec and the longer i play music on soundcloud the more cuttings are at the playback. Its freakin annoying though
Hi guys! I got my self 2 of these bad boys the other day from AT&T. A silver model and a titanium model. This is the first time I've seen this issue so I am seeking some help. My silver model started to have play back error for google play music and youtube - this causes the phone to not have any audio at all until I reboot the phone. Even when I go into the HD audio recorder app, it will not work and causes a crash. I've reset the phone, and was able to see the problem again in a fresh installation. My next thought is that there might be issues with production and I've gotten a lemon. I exchanged the phone since I am within the time limit, and they were glad to help me. Unfortunately, the issue happened again! On the other hand - my Titanium model is running like a champion with no issues at all. I am clocked in at 3 hours of constant playback without an issue.
Any thoughts on this issue? I am currently at a lost.
Things I've tried:
- Clearing data cache for Google Play and Youtube
- Reset to factory settings
- Check phone firmware, have the latest.
- Phone exchange
Seems like it still happens. Interesting to note; I found that my Titanium unit I had much less bloat apps, and they had options to uninstall, while the Silver cannot! Very interesting.
I'm also having the HD audio recorder crashing issues. It crashes right after I stop recording a file. It also crashes if I hit the three dashes up the top right hand corner. I wish I could get to the bottom of this
I finally found the cause of the HD Audio Recorder crashing. There were 3 old recordings from my old phone that were placed in the same folder that HD Record uses. They were copied automatically from my old phone. These files were a different format and caused HD Audio recorder to crash whenever it scanned them.
I have moved the files to another folder and the recorder works perfectly now. Problem solved!
Hey everyone,
I checked the similar threads but it seems everyone else has issues while playing music. My issue is only during calls.
Very often, almost every time, I have my V20 connected to a car through Bluetooth I get a really bad stuttering during calls. It is pretty much impossible to take a call like this. Sometimes the problem will go away but most of the time I just can't take any calls through Bluetooth. This has happened on a 2012 and a 2016 Toyota Prius C.
I recently got the Jaybird X3 and I experienced the same issue. Which leads me to believe that the issue is with the phone and not the car. I have a Note 4 and I never experienced this issue.
I tried stopping the Bluetooth system app (apps?) and clearing the cache and data but the problem is still there. I mention apps because I see 2 Bluetooth apps. One says its version 7.0 and the other one version 5.30.13. It seems both are active since both have memory used in the last few hours.
I've also tried the unpairing, deleting, and pairing the phone several times and the problem persists.
To be honest the problem is really annoying to the point I've considered getting something else. It is just frustrating to not be able to take calls over BT.
Anyone else having this issue? Is it maybe just my phone? Any ideas what could it be or how to solve the issue?
Thanks
I tried the phone with a MB CLA 250 and the issue is still there.
I also noticed there is a lag on the audio both while listening to music and while playing a video. It is more noticeable when playing a video since the audio is clearly out of sync by about half to one second.
Any ideas? Anyone else experiencing this?
Or is it just me?
I can't say I've had this problem. What model v20 do you have? Are you stock or rooted (and if rooted, what ROM/kernel)?
I also have 2 system BT apps but one of mine differs from yours - 5.30.12.1
I'm using a rooted VS995 with a stock 11a rom and the NSSR 5.5 kernel.