Top Speaker Does Not Work While Call on Speaker. - Nexus 6P Q&A, Help & Troubleshooting

My Nexus 6P's top speaker does not work while on call speaker. The bottom one does. Now, I know is not the speaker because that's only when it happens. The speaker work flawlessly when listening to music, a game, or anything. Someone told me that it might be that the call speaker settings are set to mono instead of stereo but I don't know how to change that or if that's even the problem. Anyone else have this problem or the solution to it? I have tried safe mode, factory reset, everything, but nothing happens. Please help.

Does it work on hands-free mode or handset mode or neither? Do you have any sound mods that could be interfering with call volumes and the likes? Are you on stock ROM and kernel?

ttminh1997 said:
Does it work on hands-free mode or handset mode or neither? Do you have any sound mods that could be interfering with call volumes and the likes? Are you on stock ROM and kernel?
Click to expand...
Click to collapse
No modifications. I did factory resets so even in Stock doesn't work.

I think it's like that from the factory. My top speaker doesn't play when on speakerphone as well.

Mine has never used the top speaker during speaker call.
Sent from my Nexus 6P using XDA-Developers mobile app

OmegaBlaze said:
I think it's like that from the factory. My top speaker doesn't play when on speakerphone as well.
Click to expand...
Click to collapse
Triscuit said:
Mine has never used the top speaker during speaker call.
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
Wow this is such a relief to hear. I thought it was just me. But that shouldn't be the case. When on speakerphone, it is very low.

how to get them both working ?

Related

Not ringing through speaker while headphones are connected?

I encountered a problem: When the head phones are connected and I get called, the ringtone is played only in the headphones. This an annoying problem, because I got used to my old phone ringing via the headphones and the speaker at the same time.
Has anybody else encountered this problem? Is there any fix?
Oh, and please don`t give any "advices" like "unplug the headphones while you`re not using them" because it`s silly to plug/unplug your headphones every time you take your earbuds out of your ears (maybe i`m not even listening to music, but I want to talk using the hands free device).
"It's not a bug, its a feature!" ;-)
But to be seriously, that's the way it's meant to be.
Well, mine doesn't have this problem and both the earphones and speaker sound the ringtone.. are you using the original HTC earphones that came with your phone?
Sent from my HTC Wildfire using XDA App
Hi,
Is your Phone is on Silent?
try Putting it on loud and then maybe it will work
Aty01 said:
Hi,
Is your Phone is on Silent?
try Putting it on loud and then maybe it will work
Click to expand...
Click to collapse
Nope, happened several times.
thunderskain said:
Well, mine doesn't have this problem and both the earphones and speaker sound the ringtone.. are you using the original HTC earphones that came with your phone?
Sent from my HTC Wildfire using XDA App
Click to expand...
Click to collapse
Interesting, the problem appears even when I use the HTC headphones, not only my other headphones.
Maybe i`ll try a hard reset next weekend.
I say good, handsfree private calling should be through headphones or carkit ala nokia operation.
After turning off and back on again, it seems that the problem has disappeared.
I don`t know why, but it works as intended now.
Thanks for the help, guys!

Low microphone volume?

Does anyone else have the person they are talking to mention how low you sound to them when speaking on the phone?
It seems like I have a low microphone on my nexus 4, unless the phone is directly in front of my mouth the person can't hear me clearly, I'm thinking it might be hardware but I know with some phones this can be corrected with a custom driver that makes the microphone more receptive
Is there an app or setting that I can use that would disable noise cancellation in case that's what causing my mic to make me sound low?
mastrgamr said:
Does anyone else have the person they are talking to mention how low you sound to them when speaking on the phone?
It seems like I have a low microphone on my nexus 4, unless the phone is directly in front of my mouth the person can't hear me clearly, I'm thinking it might be hardware but I know with some phones this can be corrected with a custom driver that makes the microphone more receptive
Is there an app or setting that I can use that would disable noise cancellation in case that's what causing my mic to make me sound low?
Click to expand...
Click to collapse
Actually I have the exact same problem - not sure what we can do to fix it.
If I crank up the volume fully it appears to -sometimes- solve the low audio problem.
_stefans_ said:
Actually I have the exact same problem - not sure what we can do to fix it.
If I crank up the volume fully it appears to -sometimes- solve the low audio problem.
Click to expand...
Click to collapse
if it -sometimes- solves the problem then it might be a software bug. i hope some dev can be notified of this. have you tried a different ROM? if yes, have you notified the dev of the ROM?
Jamal Ahmed said:
if it -sometimes- solves the problem then it might be a software bug. i hope some dev can be notified of this. have you tried a different ROM? if yes, have you notified the dev of the ROM?
Click to expand...
Click to collapse
Its actually on stock, so I just rooted it, and will try with a different rom shortly.
Same thing here.. Sometimes they hear me, sometimes they don't even during the same call..
I'm starting to think the noise cancellation is playing some tricks.
While driving home this afternoon I was on headset on the freeway, where those I talked to could barely hear me.
Unplugged my headset (klipsch s4 image ii), and sound was good. After a while I plugged headset in again, still bad.
When coming off the freeway I kept the headset on while talking - and all of the sudden it was crystal clear (using the words of the guy I talked to at the time). At the same time I noticed that I had no data (outside even edge coverage), don't know if that is related or not.
Is there some way we could experiment / disable or tweak the noise cancelling?
Ps: I have had the same issues without headset also, so definitely something general software things going on
Sent from my Nexus 4 using xda premium
_stefans_ said:
Its actually on stock, so I just rooted it, and will try with a different rom shortly.
Click to expand...
Click to collapse
I had the same setup. I am using the Xylon (stable) 15 ROM for several days now, and SO FAR I think the microphone reception is better. I haven't heard complaint from the person I speak to on the regular. *cross fingers* hope it's 'fixed' in some way.
equi said:
Same thing here.. Sometimes they hear me, sometimes they don't even during the same call..
Click to expand...
Click to collapse
That's exactly how my phone was as well. I would be on one call for a while and all of a sudden out of nowhere the person I'm speaking to says I sound like I'm speaking across a room and I'm like 'wtf happened? I haven't changed positions since I started talking to you!'
I did a little testing with the person I was speaking to as well, to test the microphone receptiveness and the mic seems to pickup my voice better, I wasn't speaking directly into the mic and they said they heard me fine.
_stefans_ said:
I'm starting to think the noise cancellation is playing some tricks.
While driving home this afternoon I was on headset on the freeway, where those I talked to could barely hear me.
Unplugged my headset (klipsch s4 image ii), and sound was good. After a while I plugged headset in again, still bad.
When coming off the freeway I kept the headset on while talking - and all of the sudden it was crystal clear (using the words of the guy I talked to at the time). At the same time I noticed that I had no data (outside even edge coverage), don't know if that is related or not.
Is there some way we could experiment / disable or tweak the noise cancelling?
Ps: I have had the same issues without headset also, so definitely something general software things going on
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I have a sneaking suspicion It might have to do with the noise cancelation as well, I think on paper whoever designed that feature on the phone thought it would be cool but it doesn't seem to be panning out too well. I've read somewhere on this forum about how to increase microphone volume and cancel the noise cancellation using the Terminal Emulator app and/or the phone's dial codes (#*#*some sumbers*#*#).
I have the same earphones (no mic attached) and I have similar experience but I haven't taken note of it like you have since 95% of the time I have my headphones in the phone.
I also want to mention a little trick that I think seems to work when on calls. Whenever I turn the phone over, screen facing opposite of me, I hear less complaints of me sounding too low to the other person. Maybe it's doning something... i dont know.
Same issue - with headset only though
I have the same issue, people really struggle to hear me on conference calls (which I spend a lot of time on), so I have to hold the mic in front of my mouth to speak which gives awful sound quality. I don't have this issue when not using a headset (phone mic works fine).
Nexus 4 + Klipsch s4a = really quiet mic, people can't hear me at all.
Nexus 4 = No problem, phone mic works.
Note - music playback is fine, no issues there.
My klipsch headphones worked fine on my GNex, no issues, so I don't think it is a problem with them. It has been an issue from the moment I switched to a Nexus 4. Have also tried other headset (samsung one that came with Gnex) - and have the same issue of sounding very quiet on the headset mic.
I did wonder if it was an OMTP vs CTIA issue, but the button on my headset works fine to answer/hangup/skip tracks/open voice search etc. so I don't think it is that.
I also tested with another Nexus 4 handset using Soundmeter and got very similar results on both handsets, suggesting it isn't a handset issue (though not a very scientific test).
Does anyone have any ideas?
Just In Phone Calls?
Hi Folks,
Is this mic issue just related to phone calls?
I'm using the latest CM10.1 nightly build and my mic is useless for phone calls.
However, Google's voice search works just fine and if I record a video my voice is recorded just fine.
I could be wrong but I suspect the Nexus4 can not use the phone jack for incoming audio.
In my opinion when one plugs a headset into the audio jack the Nexus4 camera microphone
becomes activated, not the headset one. And the Nexus4 cam mic is really bad.
Again, I might be completely wrong. (I hope)
---------- Post added at 04:02 PM ---------- Previous post was at 03:59 PM ----------
Ord Mandrell said:
Hi Folks,
Is this mic issue just related to phone calls?
I'm using the latest CM10.1 nightly build and my mic is useless for phone calls.
However, Google's voice search works just fine and if I record a video my voice is recorded just fine.
Click to expand...
Click to collapse
OMG you have it reversed. What a mess!
I have yet to see Google Search understand anything I say and video sound is horrible. Call audio is great.
Hi guys - I am on stock android - same issue on 4.2.2 as on 4.2.1.
This isn't just related to phone calls, same issue on google search. I tested headset mic pickup volume when speaking normally with Soundmeter - around 35-40dB (what it calls a quiet whisper at 3ft to quiet residential area, Park).
I also tried moving the headset mic closer and further away from my mouth with the phone in the same position - with the headset mic virtually touching my lips it went to about 60 dB (normal conversation at 3ft) - so it does seem to be related to the headset mic. I can only guess it is either a dodgy connection in the handset or some noise cancelling functionality that is cancelling out my voice!
Any ideas or thoughts greatly appreciated
OMG you have it reversed. What a mess!
I have yet to see Google Search understand anything I say and video sound is horrible. Call audio is great.
Click to expand...
Click to collapse
Darn it!
I knew I was an outlier.
No way I'm getting a fix for my issue then
Anyone figure out a fix? I'm having similar issues with my microphone.
Hooked as bluetooth device in my vehicle, other end hears me fine.
On phone call using speaker phone, other end hears me fine.
On phone call WITHOUT speaker phone, other end cannot hear me at all.
Using a sound recording app to record voice, playback of the recording I can hear my voice faintly if I was YELLING during the recording.
Shazam/Soundhound apps do not work.
I am rooted on rasbeanjelly/trinity kernel. I have to say this issue started a few days ago when I have done no changes to the phone. Already running the rom/kernel for weeks.
I've tried flashing back to stock rom/kernel and the same problems persist.
Any ideas?
akira112 said:
Anyone figure out a fix? I'm having similar issues with my microphone.
Hooked as bluetooth device in my vehicle, other end hears me fine.
On phone call using speaker phone, other end hears me fine.
On phone call WITHOUT speaker phone, other end cannot hear me at all.
Using a sound recording app to record voice, playback of the recording I can hear my voice faintly if I was YELLING during the recording.
Shazam/Soundhound apps do not work.
I am rooted on rasbeanjelly/trinity kernel. I have to say this issue started a few days ago when I have done no changes to the phone. Already running the rom/kernel for weeks.
I've tried flashing back to stock rom/kernel and the same problems persist.
Any ideas?
Click to expand...
Click to collapse
Just an update, I unrooted and reverted back to stock and the problem went away, so it was defnitely a software issue. Will be trying other roms/radios/kernels and see if the problem comes back.
I was on rasbeanjelly 4.2.2/trinity
akira112, did you get any success with your experiments?
Guys, is there any progress / comments regarding this issue?.. Microphone itself works fine when recording the voice with some app, but during the voice calls it is the mess...
My Nexus 4 is two months old and is being returned to Google due to the microphone constantly cutting me out on calls to business clients. I've tried every trick from sound apps to custom roms. No joy. I'm hoping my replacement doesn't have the same problem (although given the sheer number of postings on this issue, I suspect a Nexus 4 design flaw)...
Hello
Is there any solution to low microphone volume problem?
I have been using my N4 for a week and some people complain about my voice's volume. There was no such problem with my previous phone (Defy). There is no difference whether I use phone's mic or bluetooth headset.
My Nexus runs CM10.1 with Franco kernel.
Also keen for a solution
I just returned my first N4 due to the speakerphone cutting out after a minute or two, and getting stuck in non-speakerphone mode.
The replacement seems to not have this issue, which is nice.
But now people are telling me they can hardly hear me. It happens both with normal mode and speakerphone mode.
Ridiculous.
I will be calling Google tomorrow to see what they say, but I am not going to hold my breath for a decent response. Judging by the number of people reporting this issue online, it's not something Google has a solution for.
If anyone figures this out, I'd love to hear about it.
Have sent mine for repair because of this problem. People told they could not here me well.
Skickat från min GT-I9305 via Tapatalk 2
I have the same issue, couldn't fix it but what I noted was that any mic gain adjustments I made only applied to the phone's mic not the headset mic. That means that there is something else that modifies the headset mic, but I do not know.

[HELP] Mic sensitivity in calls

Hello,
anyone face this problem whereby, when u're in calls, the other party hear your voice like far away from the phone or soft but when loudspeaker mode is activate, is fine.
works fine in skype call as well.
any solution? software issue?
extr3mus said:
Hello,
anyone face this problem whereby, when u're in calls, the other party hear your voice like far away from the phone or soft but when loudspeaker mode is activate, is fine.
works fine in skype call as well.
any solution? software issue?
Click to expand...
Click to collapse
I'm experiencing the opposite with VoIP calls. The other party hears everything include any background noises.
Sent from my Nexus 4 using Tapatalk 2
extr3mus said:
Hello,
anyone face this problem whereby, when u're in calls, the other party hear your voice like far away from the phone or soft but when loudspeaker mode is activate, is fine.
works fine in skype call as well.
any solution? software issue?
Click to expand...
Click to collapse
I have an issue with that as well. All this time I thought I was the only one
Same problem for me too....when calling they can't hear me at all but when I turn the loudspeaker on they hear me fine....
Any ideas why or how to fix it?
Sent from my Nexus 4 using xda app-developers app
My Nexus4 has really bad video recording audio and good in-call audio.
It seems from reports here that this is reversed with some people.
When you switch from Normal to Speakerphone mode the audio is re-routed
from the mouth to the videocam microphone.
Here is one quick 'hack' to try, not sure if it will work. Call your friend and ask how they hear you.
Then plug something in the audio jack (headphones, earpiece, whatever) and ask how they
hear you then. If the audio is much better with something plugged in - cut the cord and
keep the phone jack in your phone at all time.
If the sound is better normally - don't use earpieces or speakerphone.
In the meantime hopefully a kernel developer can figure out a fix.
acegolfer said:
I'm experiencing the opposite with VoIP calls. The other party hears everything include any background noises.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I have the opposite like one of the fellow forumistas... during a voip call or video call on skype my mic goes silent. Is this a software issue?
---------- Post added at 07:33 AM ---------- Previous post was at 07:01 AM ----------
-Mindroid- said:
My Nexus4 has really bad video recording audio and good in-call audio.
It seems from reports here that this is reversed with some people.
When you switch from Normal to Speakerphone mode the audio is re-routed
from the mouth to the videocam microphone.
Here is one quick 'hack' to try, not sure if it will work. Call your friend and ask how they hear you.
Then plug something in the audio jack (headphones, earpiece, whatever) and ask how they
hear you then. If the audio is much better with something plugged in - cut the cord and
keep the phone jack in your phone at all time.
If the sound is better normally - don't use earpieces or speakerphone.
In the meantime hopefully a kernel developer can figure out a fix.
Click to expand...
Click to collapse
Just tried your little hack... if you make a skype call or video you can put the jack in once and pull it out and the call continues normally...So you are suggesting it is a kernel issue?
Yup happens to me. Its either i raise my voice or take the phone closer to my mouth...
Sent from my Nexus 4 using xda app-developers app
A couple of people have told me to speak up during the call, i haven't tried speaking on loudspeaker though. only had the phone for 2 days. Running PAC with Franco kernel.
Sent from my Nexus 4

[Q] {ISSUE} Nexus 4 - Microphone does not work on normal mode, but works on speakers

Hi,
I've been using Nexus 4, and recently this issue started.
when I try to call, the other side can not hear my voice.
However, if I turn on the loudspeaker the mic works fine.
So, the probably the hardware is fine because the same mic works fine when used in loudspeaker mode.
I've not installed anything, not changed anything, its a brand new device.
I've tried starting in Safe mode, it doesn't help.
i was using the stock android from google all these days and issue started. I have now migrated to Cyanogenmod 11 and the issue still persits.
I have downloaded an app from play store called soundabout to try convince my phone that there was no headset plugged in. But of no use yet.
Any help on this please
Help please
Sent from my Nexus 4 using XDA Free mobile app
Fellas, please please help
Does your earpiece speaker work normally? If so I can only guess the nexus 4 uses top mic for loudspeaker calls. If your bottom mic has failed its easily fixed as it comes as part of the charging block.
It could just be something blocking the mic. Does your voice sound muffled or is it no audio at all?
DrFredPhD said:
Does your earpiece speaker work normally? If so I can only guess the nexus 4 uses top mic for loudspeaker calls. If your bottom mic has failed its easily fixed as it comes as part of the charging block.
It could just be something blocking the mic. Does your voice sound muffled or is it no audio at all?
Click to expand...
Click to collapse
Yes the earpiece speaker works fine. the bottom mic if u hold it close to ur mouth and talk works just ok...as in the other person cant hear 100% but its like u r talking from a far off place.
Hardware problem, mic - flex cable???
deepudips said:
Yes the earpiece speaker works fine. the bottom mic if u hold it close to ur mouth and talk works just ok...as in the other person cant hear 100% but its like u r talking from a far off place.
Click to expand...
Click to collapse
Probably is just dust or something then, get a dental pick or something and try and clear the mic hole from the outside. If it still doesn't work you might have to disassemble the phone and remove the blockage.
I had the same problem and I use the application soundabout to resolv it
Nexus 4 MIC not work - all answers listed

Speaker phone... Only one speaker?

So both my speakers seem to work fine when playing media, but I just noticed that only one speaker (the bottom one) works when using speaker phone. Is this normal?
byproxy said:
So both my speakers seem to work fine when playing media, but I just noticed that only one speaker (the bottom one) works when using speaker phone. Is this normal?
Click to expand...
Click to collapse
Same here, it is probably a safety feature in case you put it to your ear and forget it is on speaker phone.
byproxy said:
So both my speakers seem to work fine when playing media, but I just noticed that only one speaker (the bottom one) works when using speaker phone. Is this normal?
Click to expand...
Click to collapse
Seems to be. My phone does that.
Seems normal...
seriously hope this is something that can be hacked. would love to have both speakers functional during a speaker phone call... especially when in the car.
I seem to have sound from both speakers while on speaker phone but the bottom is much louder. Guess also it's because it's not stereo. Both speakers are equally loud while listening to music.
Same for me, on speakerphone I only get the bottom speaker but I get both in normal media playback. Glad it's not just me.
It's annoying because the speakerphone volume in a car is pretty low, and it could potentially be twice as loud with both speakers.
Same here chaps
Same problem here also
My Nexus 6p does exactly the same thing, only one speaker works, the bottom one when using the speaker phone and even in Skype.
I hope this is not intentional and will be changed.
This is also happening on Moto X Pure so it might be an Android feature to disable stereo during speakerphone.
Sent from my Moto X Pure (2015) via Tapatalk
Guys we need a mod for this??? We need to get a mod that enables 2 speakers on speaker call i think this shouldve been released already
zee24 said:
Guys we need a mod for this??? We need to get a mod that enables 2 speakers on speaker call i think this shouldve been released already
Click to expand...
Click to collapse
I'm pretty sure it's already been done, it's a mixerpaths.xml edit. It's in one of the threads created here already; you'll have to do some searching to find it. It's never really bothered me though since I don't use the speakerphone function very often, and when I do it sounds loud enough to me with a single speaker.
bouchigo said:
I'm pretty sure it's already been done, it's a mixerpaths.xml edit. It's in one of the threads created here already; you'll have to do some searching to find it. It's never really bothered me though since I don't use the speakerphone function very often, and when I do it sounds loud enough to me with a single speaker.
Click to expand...
Click to collapse
Cant find it hmmmm i dont know what to search to get the right thread. I would love to find this mod
zee24 said:
Cant find it hmmmm i dont know what to search to get the right thread. I would love to find this mod
Click to expand...
Click to collapse
I might have been mistaken, or remembered readings something differently. If you are seeking more volume when on speakerphone, then you can try this: http://forum.xda-developers.com/nexus-6p/general/mod-boost-call-handset-volume-t3329419
My Axon 7 uses both speakers during speakerphone calls.

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