[Q] {ISSUE} Nexus 4 - Microphone does not work on normal mode, but works on speakers - Nexus 4 Q&A, Help & Troubleshooting

Hi,
I've been using Nexus 4, and recently this issue started.
when I try to call, the other side can not hear my voice.
However, if I turn on the loudspeaker the mic works fine.
So, the probably the hardware is fine because the same mic works fine when used in loudspeaker mode.
I've not installed anything, not changed anything, its a brand new device.
I've tried starting in Safe mode, it doesn't help.
i was using the stock android from google all these days and issue started. I have now migrated to Cyanogenmod 11 and the issue still persits.
I have downloaded an app from play store called soundabout to try convince my phone that there was no headset plugged in. But of no use yet.
Any help on this please

Help please
Sent from my Nexus 4 using XDA Free mobile app

Fellas, please please help

Does your earpiece speaker work normally? If so I can only guess the nexus 4 uses top mic for loudspeaker calls. If your bottom mic has failed its easily fixed as it comes as part of the charging block.
It could just be something blocking the mic. Does your voice sound muffled or is it no audio at all?

DrFredPhD said:
Does your earpiece speaker work normally? If so I can only guess the nexus 4 uses top mic for loudspeaker calls. If your bottom mic has failed its easily fixed as it comes as part of the charging block.
It could just be something blocking the mic. Does your voice sound muffled or is it no audio at all?
Click to expand...
Click to collapse
Yes the earpiece speaker works fine. the bottom mic if u hold it close to ur mouth and talk works just ok...as in the other person cant hear 100% but its like u r talking from a far off place.

Hardware problem, mic - flex cable???

deepudips said:
Yes the earpiece speaker works fine. the bottom mic if u hold it close to ur mouth and talk works just ok...as in the other person cant hear 100% but its like u r talking from a far off place.
Click to expand...
Click to collapse
Probably is just dust or something then, get a dental pick or something and try and clear the mic hole from the outside. If it still doesn't work you might have to disassemble the phone and remove the blockage.

I had the same problem and I use the application soundabout to resolv it

Nexus 4 MIC not work - all answers listed

Related

Raising Mic Volume

I was wondering if anyone knows how to raise the mic volume on a call. I use a car arm to use my phone to listen to music and answer calls while I'm driving. I've noticed that the mic volume is very low while the headphone jack is use (can't hardy hear me). Of I turn on the speaker feature on the call, the mic volume fixes itself. I was wondering is there was a way to raise the mic volume with the headphone jack in use .
Thanks in advance.
Bump!
Sent from my Nexus 4 using xda app-developers app
If you search for mic call on N4 threads you will see lots of complains and no answer. Seems like noise cancelation is the problem but still no luck
Stick your finger over the top microphone while you're talking. That will make the N4 send all the signal from the bottom microphone, effectively eliminating noise suppression but letting your voice come through okay.
wmm said:
Stick your finger over the top microphone while you're talking. That will make the N4 send all the signal from the bottom microphone, effectively eliminating noise suppression but letting your voice come through okay.
Click to expand...
Click to collapse
did it with no success, in fact that should be the solution for some reason it doesnt work for me
Dunno, then; I was just reporting the experience of a user in a different thread. I haven't had a phone call in the car since then, so I don't know whether it would work for me or not.
Just a thought -- my car mount has movable feet, and I have to make sure that one of them doesn't cover the microphone hole on the bottom. I don't know if your mount potentially has the same problem or not.

Low microphone volume?

Does anyone else have the person they are talking to mention how low you sound to them when speaking on the phone?
It seems like I have a low microphone on my nexus 4, unless the phone is directly in front of my mouth the person can't hear me clearly, I'm thinking it might be hardware but I know with some phones this can be corrected with a custom driver that makes the microphone more receptive
Is there an app or setting that I can use that would disable noise cancellation in case that's what causing my mic to make me sound low?
mastrgamr said:
Does anyone else have the person they are talking to mention how low you sound to them when speaking on the phone?
It seems like I have a low microphone on my nexus 4, unless the phone is directly in front of my mouth the person can't hear me clearly, I'm thinking it might be hardware but I know with some phones this can be corrected with a custom driver that makes the microphone more receptive
Is there an app or setting that I can use that would disable noise cancellation in case that's what causing my mic to make me sound low?
Click to expand...
Click to collapse
Actually I have the exact same problem - not sure what we can do to fix it.
If I crank up the volume fully it appears to -sometimes- solve the low audio problem.
_stefans_ said:
Actually I have the exact same problem - not sure what we can do to fix it.
If I crank up the volume fully it appears to -sometimes- solve the low audio problem.
Click to expand...
Click to collapse
if it -sometimes- solves the problem then it might be a software bug. i hope some dev can be notified of this. have you tried a different ROM? if yes, have you notified the dev of the ROM?
Jamal Ahmed said:
if it -sometimes- solves the problem then it might be a software bug. i hope some dev can be notified of this. have you tried a different ROM? if yes, have you notified the dev of the ROM?
Click to expand...
Click to collapse
Its actually on stock, so I just rooted it, and will try with a different rom shortly.
Same thing here.. Sometimes they hear me, sometimes they don't even during the same call..
I'm starting to think the noise cancellation is playing some tricks.
While driving home this afternoon I was on headset on the freeway, where those I talked to could barely hear me.
Unplugged my headset (klipsch s4 image ii), and sound was good. After a while I plugged headset in again, still bad.
When coming off the freeway I kept the headset on while talking - and all of the sudden it was crystal clear (using the words of the guy I talked to at the time). At the same time I noticed that I had no data (outside even edge coverage), don't know if that is related or not.
Is there some way we could experiment / disable or tweak the noise cancelling?
Ps: I have had the same issues without headset also, so definitely something general software things going on
Sent from my Nexus 4 using xda premium
_stefans_ said:
Its actually on stock, so I just rooted it, and will try with a different rom shortly.
Click to expand...
Click to collapse
I had the same setup. I am using the Xylon (stable) 15 ROM for several days now, and SO FAR I think the microphone reception is better. I haven't heard complaint from the person I speak to on the regular. *cross fingers* hope it's 'fixed' in some way.
equi said:
Same thing here.. Sometimes they hear me, sometimes they don't even during the same call..
Click to expand...
Click to collapse
That's exactly how my phone was as well. I would be on one call for a while and all of a sudden out of nowhere the person I'm speaking to says I sound like I'm speaking across a room and I'm like 'wtf happened? I haven't changed positions since I started talking to you!'
I did a little testing with the person I was speaking to as well, to test the microphone receptiveness and the mic seems to pickup my voice better, I wasn't speaking directly into the mic and they said they heard me fine.
_stefans_ said:
I'm starting to think the noise cancellation is playing some tricks.
While driving home this afternoon I was on headset on the freeway, where those I talked to could barely hear me.
Unplugged my headset (klipsch s4 image ii), and sound was good. After a while I plugged headset in again, still bad.
When coming off the freeway I kept the headset on while talking - and all of the sudden it was crystal clear (using the words of the guy I talked to at the time). At the same time I noticed that I had no data (outside even edge coverage), don't know if that is related or not.
Is there some way we could experiment / disable or tweak the noise cancelling?
Ps: I have had the same issues without headset also, so definitely something general software things going on
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I have a sneaking suspicion It might have to do with the noise cancelation as well, I think on paper whoever designed that feature on the phone thought it would be cool but it doesn't seem to be panning out too well. I've read somewhere on this forum about how to increase microphone volume and cancel the noise cancellation using the Terminal Emulator app and/or the phone's dial codes (#*#*some sumbers*#*#).
I have the same earphones (no mic attached) and I have similar experience but I haven't taken note of it like you have since 95% of the time I have my headphones in the phone.
I also want to mention a little trick that I think seems to work when on calls. Whenever I turn the phone over, screen facing opposite of me, I hear less complaints of me sounding too low to the other person. Maybe it's doning something... i dont know.
Same issue - with headset only though
I have the same issue, people really struggle to hear me on conference calls (which I spend a lot of time on), so I have to hold the mic in front of my mouth to speak which gives awful sound quality. I don't have this issue when not using a headset (phone mic works fine).
Nexus 4 + Klipsch s4a = really quiet mic, people can't hear me at all.
Nexus 4 = No problem, phone mic works.
Note - music playback is fine, no issues there.
My klipsch headphones worked fine on my GNex, no issues, so I don't think it is a problem with them. It has been an issue from the moment I switched to a Nexus 4. Have also tried other headset (samsung one that came with Gnex) - and have the same issue of sounding very quiet on the headset mic.
I did wonder if it was an OMTP vs CTIA issue, but the button on my headset works fine to answer/hangup/skip tracks/open voice search etc. so I don't think it is that.
I also tested with another Nexus 4 handset using Soundmeter and got very similar results on both handsets, suggesting it isn't a handset issue (though not a very scientific test).
Does anyone have any ideas?
Just In Phone Calls?
Hi Folks,
Is this mic issue just related to phone calls?
I'm using the latest CM10.1 nightly build and my mic is useless for phone calls.
However, Google's voice search works just fine and if I record a video my voice is recorded just fine.
I could be wrong but I suspect the Nexus4 can not use the phone jack for incoming audio.
In my opinion when one plugs a headset into the audio jack the Nexus4 camera microphone
becomes activated, not the headset one. And the Nexus4 cam mic is really bad.
Again, I might be completely wrong. (I hope)
---------- Post added at 04:02 PM ---------- Previous post was at 03:59 PM ----------
Ord Mandrell said:
Hi Folks,
Is this mic issue just related to phone calls?
I'm using the latest CM10.1 nightly build and my mic is useless for phone calls.
However, Google's voice search works just fine and if I record a video my voice is recorded just fine.
Click to expand...
Click to collapse
OMG you have it reversed. What a mess!
I have yet to see Google Search understand anything I say and video sound is horrible. Call audio is great.
Hi guys - I am on stock android - same issue on 4.2.2 as on 4.2.1.
This isn't just related to phone calls, same issue on google search. I tested headset mic pickup volume when speaking normally with Soundmeter - around 35-40dB (what it calls a quiet whisper at 3ft to quiet residential area, Park).
I also tried moving the headset mic closer and further away from my mouth with the phone in the same position - with the headset mic virtually touching my lips it went to about 60 dB (normal conversation at 3ft) - so it does seem to be related to the headset mic. I can only guess it is either a dodgy connection in the handset or some noise cancelling functionality that is cancelling out my voice!
Any ideas or thoughts greatly appreciated
OMG you have it reversed. What a mess!
I have yet to see Google Search understand anything I say and video sound is horrible. Call audio is great.
Click to expand...
Click to collapse
Darn it!
I knew I was an outlier.
No way I'm getting a fix for my issue then
Anyone figure out a fix? I'm having similar issues with my microphone.
Hooked as bluetooth device in my vehicle, other end hears me fine.
On phone call using speaker phone, other end hears me fine.
On phone call WITHOUT speaker phone, other end cannot hear me at all.
Using a sound recording app to record voice, playback of the recording I can hear my voice faintly if I was YELLING during the recording.
Shazam/Soundhound apps do not work.
I am rooted on rasbeanjelly/trinity kernel. I have to say this issue started a few days ago when I have done no changes to the phone. Already running the rom/kernel for weeks.
I've tried flashing back to stock rom/kernel and the same problems persist.
Any ideas?
akira112 said:
Anyone figure out a fix? I'm having similar issues with my microphone.
Hooked as bluetooth device in my vehicle, other end hears me fine.
On phone call using speaker phone, other end hears me fine.
On phone call WITHOUT speaker phone, other end cannot hear me at all.
Using a sound recording app to record voice, playback of the recording I can hear my voice faintly if I was YELLING during the recording.
Shazam/Soundhound apps do not work.
I am rooted on rasbeanjelly/trinity kernel. I have to say this issue started a few days ago when I have done no changes to the phone. Already running the rom/kernel for weeks.
I've tried flashing back to stock rom/kernel and the same problems persist.
Any ideas?
Click to expand...
Click to collapse
Just an update, I unrooted and reverted back to stock and the problem went away, so it was defnitely a software issue. Will be trying other roms/radios/kernels and see if the problem comes back.
I was on rasbeanjelly 4.2.2/trinity
akira112, did you get any success with your experiments?
Guys, is there any progress / comments regarding this issue?.. Microphone itself works fine when recording the voice with some app, but during the voice calls it is the mess...
My Nexus 4 is two months old and is being returned to Google due to the microphone constantly cutting me out on calls to business clients. I've tried every trick from sound apps to custom roms. No joy. I'm hoping my replacement doesn't have the same problem (although given the sheer number of postings on this issue, I suspect a Nexus 4 design flaw)...
Hello
Is there any solution to low microphone volume problem?
I have been using my N4 for a week and some people complain about my voice's volume. There was no such problem with my previous phone (Defy). There is no difference whether I use phone's mic or bluetooth headset.
My Nexus runs CM10.1 with Franco kernel.
Also keen for a solution
I just returned my first N4 due to the speakerphone cutting out after a minute or two, and getting stuck in non-speakerphone mode.
The replacement seems to not have this issue, which is nice.
But now people are telling me they can hardly hear me. It happens both with normal mode and speakerphone mode.
Ridiculous.
I will be calling Google tomorrow to see what they say, but I am not going to hold my breath for a decent response. Judging by the number of people reporting this issue online, it's not something Google has a solution for.
If anyone figures this out, I'd love to hear about it.
Have sent mine for repair because of this problem. People told they could not here me well.
Skickat från min GT-I9305 via Tapatalk 2
I have the same issue, couldn't fix it but what I noted was that any mic gain adjustments I made only applied to the phone's mic not the headset mic. That means that there is something else that modifies the headset mic, but I do not know.

[HELP] Mic sensitivity in calls

Hello,
anyone face this problem whereby, when u're in calls, the other party hear your voice like far away from the phone or soft but when loudspeaker mode is activate, is fine.
works fine in skype call as well.
any solution? software issue?
extr3mus said:
Hello,
anyone face this problem whereby, when u're in calls, the other party hear your voice like far away from the phone or soft but when loudspeaker mode is activate, is fine.
works fine in skype call as well.
any solution? software issue?
Click to expand...
Click to collapse
I'm experiencing the opposite with VoIP calls. The other party hears everything include any background noises.
Sent from my Nexus 4 using Tapatalk 2
extr3mus said:
Hello,
anyone face this problem whereby, when u're in calls, the other party hear your voice like far away from the phone or soft but when loudspeaker mode is activate, is fine.
works fine in skype call as well.
any solution? software issue?
Click to expand...
Click to collapse
I have an issue with that as well. All this time I thought I was the only one
Same problem for me too....when calling they can't hear me at all but when I turn the loudspeaker on they hear me fine....
Any ideas why or how to fix it?
Sent from my Nexus 4 using xda app-developers app
My Nexus4 has really bad video recording audio and good in-call audio.
It seems from reports here that this is reversed with some people.
When you switch from Normal to Speakerphone mode the audio is re-routed
from the mouth to the videocam microphone.
Here is one quick 'hack' to try, not sure if it will work. Call your friend and ask how they hear you.
Then plug something in the audio jack (headphones, earpiece, whatever) and ask how they
hear you then. If the audio is much better with something plugged in - cut the cord and
keep the phone jack in your phone at all time.
If the sound is better normally - don't use earpieces or speakerphone.
In the meantime hopefully a kernel developer can figure out a fix.
acegolfer said:
I'm experiencing the opposite with VoIP calls. The other party hears everything include any background noises.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
I have the opposite like one of the fellow forumistas... during a voip call or video call on skype my mic goes silent. Is this a software issue?
---------- Post added at 07:33 AM ---------- Previous post was at 07:01 AM ----------
-Mindroid- said:
My Nexus4 has really bad video recording audio and good in-call audio.
It seems from reports here that this is reversed with some people.
When you switch from Normal to Speakerphone mode the audio is re-routed
from the mouth to the videocam microphone.
Here is one quick 'hack' to try, not sure if it will work. Call your friend and ask how they hear you.
Then plug something in the audio jack (headphones, earpiece, whatever) and ask how they
hear you then. If the audio is much better with something plugged in - cut the cord and
keep the phone jack in your phone at all time.
If the sound is better normally - don't use earpieces or speakerphone.
In the meantime hopefully a kernel developer can figure out a fix.
Click to expand...
Click to collapse
Just tried your little hack... if you make a skype call or video you can put the jack in once and pull it out and the call continues normally...So you are suggesting it is a kernel issue?
Yup happens to me. Its either i raise my voice or take the phone closer to my mouth...
Sent from my Nexus 4 using xda app-developers app
A couple of people have told me to speak up during the call, i haven't tried speaking on loudspeaker though. only had the phone for 2 days. Running PAC with Franco kernel.
Sent from my Nexus 4

Hangout Seriously needs fixing

So the Nexus 10 should be a good device for making Google Hangouts calls or Google Talk. But every time I use it I get such a bad experience.
I want to use the speakers on the device but when I do either the other side cannot hear me or they get an echo, or sometimes I just cannot hear them. If I use head phones it is fine, but that is not the point. Does anyone else have the same problem?
springy said:
So the Nexus 10 should be a good device for making Google Hangouts calls or Google Talk. But every time I use it I get such a bad experience.
I want to use the speakers on the device but when I do either the other side cannot hear me or they get an echo, or sometimes I just cannot hear them. If I use head phones it is fine, but that is not the point. Does anyone else have the same problem?
Click to expand...
Click to collapse
I don`t think it a softwarebug, i think it's a hardwarebug. Try any software, where you choose front and rear mic, and you will see, that the front mic record really bad quality and extream weak. good luck...
I don't think it is. When you search using voice it is perfectly fine. Whenever there is any type of sound coming out of the device speaker it is somehow inputting that into the microphone and that this something which a software update can sort out.
Another work around is to attach a loud speaker through the 3.5mm jack. When you do that you do not get an echo being presented back to the user you are talking to.
Sent from my Nexus 10 using xda app-developers app
springy said:
I don't think it is. When you search using voice it is perfectly fine. Whenever there is any type of sound coming out of the device speaker it is somehow inputting that into the microphone and that this something which a software update can sort out.
Another work around is to attach a loud speaker through the 3.5mm jack. When you do that you do not get an echo being presented back to the user you are talking to.
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
I obtain a similar result as you. Not exactly the same. When I hear some body througt hangout-gtalk I hear him faltering and with very low sound. The work arround I did is:
It's behaviour is the same with gtalk video call.
With Skype works perfectly, so it isn't hardware issue. Please try it to corroborate. In didn't try with Tango, we should.
With headphones works perfect bidirectionally, but it demostrates nothig i think.
I think the problem is on echo cancelator applied on these apps.
What is your oppinion?
The geniuses at Google have the rear microphone as the default microphone for skype and hangouts...
We have an open ticket for it on the support pages, but they never fixed the issue in 4.2.2
cb3ck said:
The geniuses at Google have the rear microphone as the default microphone for skype and hangouts...
We have an open ticket for it on the support pages, but they never fixed the issue in 4.2.2
Click to expand...
Click to collapse
But with skype works right for me, and you? Could you please attach link about your ticket to have a look.
I hope with new Key lime prime they do a apps comunication unification and fix it.
Tango is not working for me. Very choppy receiving audio and sending it back. Almost like a real bad speakerphone where the two callers are always "stepping on" each other.
This is my second N10 and I recall the first one working much better with Tango. I also added a case to this one when I got it, so maybe that's impacting it as well?

Help identifying the little hole next to sim card tray

Hey,
I was swapping out my sim card and not paying attention - I accidentally pressed my sim opener into the other little hole that is near the sim card opening hole.
As it didnt open and I wasnt looking I naturally pressed harder, then i looked and realized I am pressing in the wrong hole!
Bit worried I might have damaged something, I hope this hole is not for mic or anything, I have googled but I cannot find out what this hole is for.
The hole in question is the one to the right of the sim card tray, there is only one other hole on the top of the bezel and this is the one I pushed into
Mic hole
Sent fra min SM-G928F via Tapatalk
nesham said:
Mic hole
Sent fra min SM-G928F via Tapatalk
Click to expand...
Click to collapse
Thanks, is this the mic that is only used when the loudspeaker is, as I presume the mic when using the phone normally is at the bottom of the phone
olly330 said:
Thanks, is this the mic that is only used when the loudspeaker is, as I presume the mic when using the phone normally is at the bottom of the phone
Click to expand...
Click to collapse
No ... this mic is used by noise cacelacion
yussuf007 said:
No ... this mic is used by noise cacelacion
Click to expand...
Click to collapse
Yes but when I activate speaker in-call, only top mic reives my voice. That means not for only cancellation. Hope hasnt damaged it..
Konsstantine34 said:
Yes but when I activate speaker in-call, only top mic reives my voice. That means not for only cancellation. Hope hasnt damaged it..
Click to expand...
Click to collapse
Hmmm.... im tried and when im change speaker (in call) my phone use the same mic (in the bottom).
Im use skyhigh kernel not the stock one.
yussuf007 said:
Hmmm.... im tried and when im change speaker (in call) my phone use the same mic (in the bottom).
Im use skyhigh kernel not the stock one.
Click to expand...
Click to collapse
Skyhigh too, if you have seconday device near you or someone's, call and check if you wonder, never mind..
I tested the top mic.
The scenario is when a call is active:
- when normal speaker is on the top mic does nothing and the bottom mic receives sound.
- when loudspeaker is on the top mic picks up sound and the bottom mic turns off
Try is, make a call to another phone, play some music or something into the the top and bottom mic's, you will notice that the top mic only receives the sound when the galaxy has its loudspeaker on - also, when the loudspeaker is on the bottom mic doesnt receive any sound.
ps, luckily there is no damage to it.
I have 2 edge+ and I tried the one I pressed into by accident, then immediately after I tried the other one.
The sound on the other end of the phone is the same. Means the little mic at the top is pretty strong, must have a mesh gauze or something protecting it?
Anyone have a pic of the internal part>
olly330 said:
I tested the top mic.
The scenario is when a call is active:
- when normal speaker is on the top mic does nothing and the bottom mic receives sound.
- when loudspeaker is on the top mic picks up sound and the bottom mic turns off
Try is, make a call to another phone, play some music or something into the the top and bottom mic's, you will notice that the top mic only receives the sound when the galaxy has its loudspeaker on - also, when the loudspeaker is on the bottom mic doesnt receive any sound.
Click to expand...
Click to collapse
Yup, thats what I said. Glad to know its not damaged.
I realize this is an old thread. But I just did the same thing with my note 8. OP did you ever run into issues after you did this?
OMG. I just did the same thing. On an old note 5.
I did this on edge plus but thought that was IR sensor, googled but no info to find and finally here...I hope it is not damaged & even if, much relaxed to know it is secondary in a sense, and does not harm the functioning...

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