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Thrilled to receive my Nexus 10 today especially when I ordered it Tuesday evening it estimated 2-3 weeks shipping. First impressions: looks slick and is quite light.
Anyway, here's the thing - I have updated to 4.2 - but I still can't see the 'Users' section in the settings. This was one feature I was massively looking forward to - no idea why it's not there.
When the update installed, it told me it would reboot- but the device never came back on - I had to turn it back on manually. I did check in the 'About' section and I am apparently running 4.2 though...
Any ideas?
jonnyleeharris said:
Thrilled to receive my Nexus 10 today especially when I ordered it Tuesday evening it estimated 2-3 weeks shipping. First impressions: looks slick and is quite light.
Anyway, here's the thing - I have updated to 4.2 - but I still can't see the 'Users' section in the settings. This was one feature I was massively looking forward to - no idea why it's not there.
When the update installed, it told me it would reboot- but the device never came back on - I had to turn it back on manually. I did check in the 'About' section and I am apparently running 4.2 though...
Any ideas?
Click to expand...
Click to collapse
Strange...Have you tried to update it again just incase? About > sys updates > and click check now.
It may say upto date, but check now just incase. I had to go to home screen till it said I had update available, after that it should download and restart automatically, I was in the same boat, ordered tuesday midnight and got it this morning. After I updated i had the add user option available.
Araam Abdal said:
Strange...Have you tried to update it again just incase? About > sys updates > and click check now.
It may say upto date, but check now just incase. I had to go to home screen till it said I had update available, after that it should download and restart automatically, I was in the same boat, ordered tuesday midnight and got it this morning. After I updated i had the add user option available.
Click to expand...
Click to collapse
Congrats
Yeah I have tried to update again - it says everything is up to date. Even in about it shows 4.2.
I'm starting to worry - worst case is factory reset I guess.
jonnyleeharris said:
Congrats
Yeah I have tried to update again - it says everything is up to date. Even in about it shows 4.2.
I'm starting to worry - worst case is factory reset I guess.
Click to expand...
Click to collapse
Hmm that is rather odd...I would do a factory reset just incase, better to do it now than to have all the applications and settings to your taste then have to do it.
I decided to do the factory reset, but then couldn't turn the thing on... now it seems I can't even power up the thing.
I wonder if you can do hard resets on these things..as in volume up and power button until something shows up, just throwing ideas mind.
Araam Abdal said:
I wonder if you can do hard resets on these things..as in volume up and power button until something shows up, just throwing ideas mind.
Click to expand...
Click to collapse
That combination did work - it came on.
Then, the screen locked - and I couldn't unlock it again.
Damn this thing, I really want to like it but it's doing a good job of annoying me now.
Hmmm I would say take the battery out and put it back in like every trained technician would but thats kinda impossible unless you wanna break it. So the Volume up and Power button worked and you did the reset from there?
Mine did the same thing. Although it says 4.2 a few hours after using it an update message prompted me to updated to 4.2! After the update was complete the Users option appeared.
Araam Abdal said:
Hmmm I would say take the battery out and put it back in like every trained technician would but thats kinda impossible unless you wanna break it. So the Volume up and Power button worked and you did the reset from there?
Click to expand...
Click to collapse
Yes, that made the screen turn on.
Then the screen turned off, I tried to turn it on again... couldn't.
Then, did a power + volume up again, turned the device on - did a factory reset, then the device turned off - didn't come back on, and still had all my data...
Now every time the device turns its screen off, I can't wake it up again.
Any luck?
Sent from my GT-I9300 using xda app-developers app
Araam Abdal said:
Any luck?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Yep, got it working. I flashed the stock ROM but it took a while to manage to get into the fastboot state - I was considering returning it for a replacement
Users is showing, and the thing is actually stable now.
Glad to hear you didn't have to return it that would have been a pain! Sorry I couldn't of been of more help!
Sent from my GT-I9300 using xda app-developers app
Damn! I have the same issue. How you fix it. Can you help me?
Where u get the stock ROM? I have to rooting??
Sent from my Nexus 10
the phone surely had more than 90% battery.
received a call like an hour back.
the phone does not turn on now.
If plugging it in and resetting it doesn't work, then you need to put your SIM card in to a different phone and start up the RMA process.
c0LdFire said:
If plugging it in and resetting it doesn't work, then you need to put your SIM card in to a different phone and start up the RMA process.
Click to expand...
Click to collapse
Thank You. Its working now.
What did you do to get it working again? And are you rooted and/or on a custom kernel?
thanks!
You have to hold in the power button for a longer than normal time to get it to reboot. Usually about 10 seconds should do it to get it to reboot. Any device without a removable battery, like the Samsung Galaxy Tabs, work the same way.
Lownita said:
What did you do to get it working again? And are you rooted and/or on a custom kernel?
thanks!
Click to expand...
Click to collapse
I am on stock. not rooted.
kzoodroid said:
You have to hold in the power button for a longer than normal time to get it to reboot. Usually about 10 seconds should do it to get it to reboot. Any device without a removable battery, like the Samsung Galaxy Tabs, work the same way.
Click to expand...
Click to collapse
Did hold power button + vol up + vol down at the same time to reboot the phone.
telugite said:
I am on stock. not rooted.
Did hold power button + vol up + vol down at the same time to reboot the phone.
Click to expand...
Click to collapse
You should only have to hold in the power button but whatever works is good.
It was probably still turned on but frozen in a bad state - you might have a misbehaving app that you need to look in to. Glad it started working again!
c0LdFire said:
It was probably still turned on but frozen in a bad state - you might have a misbehaving app that you need to look in to. Glad it started working again!
Click to expand...
Click to collapse
Can you explain more about this? Over the weekend my phone freezes while sleeping and would not wake up, had to reboot every time. I just want to know if this is because of apps or the phone itself.
I did however, uninstalled Nova Launcher, and haven't experience anything since then. Can anyone confirm that it is the apps and not the phone?
Sent from my Nexus 4 using xda app-developers app
Hi guys,
Not exactly the most positive of first posts but here we go. There's a problem with my phone that I can't find the solution for...
Essentially my phone randomly turns itself off (no power down sequence, almost as though the battery's being taken out if you know what I mean) and then it has difficulty in fully booting again. For some reason it also likes to revert my wallpaper back to the original as stock.
The first thing that I thought of was malware, with the wallpaper - so I tried a couple of anti-malware apps to no avail. As my device was rooted, I then flashed back to stock, locked and unrooted it and checked the behaviour. Again to no avail (then again I've never rooted/unrooted so this may have been done incorrectly). By the looks of it, the worst case scenario is a problem with battery connections/hardware...
So the question is have you guys come across this before? Is there a solution to this or is Google/LG going to have to give me a replacement?
Many Thanks.
Weird, I just had this happen couple hours ago, I was watching a video and close the app. I press the power button to put it to sleep. Just like 20 second later, I press the power to wake it and it don't do anything. I had to hold the power button to turn it on. I check the battery status afterward and it looks like it drop between 5-10 percent in the chart after it turn on. The battery must have failed or something. This also happen to my wife phone couple weeks back, although she had to do a hard reset(power+volume up and down) it have not happen again though.
Hello
First of all, welcome to XDA community!
Now, have you done anything with your phone? As in, root it? Flashed custom kernel? Flashed custom ROM? We would love to help, but you need to provide us what we need
maintains
kyokeun1234 said:
Hello
First of all, welcome to XDA community!
Now, have you done anything with your phone? As in, root it? Flashed custom kernel? Flashed custom ROM? We would love to help, but you need to provide us what we need
Click to expand...
Click to collapse
Okay, here's what I had done when this all started:
- Rooted and unlocked.
- TWRP custom recovery
- Standard Kernel, no custom ROM.
I've reverted as much of this back to stock as possible through a nexus tool-kit, but it still has the issue. If I'm missing anything out let me know.
Thrice87 said:
Okay, here's what I had done when this all started:
- Rooted and unlocked.
- TWRP custom recovery
- Standard Kernel, no custom ROM.
I've reverted as much of this back to stock as possible through a nexus tool-kit, but it still has the issue. If I'm missing anything out let me know.
Click to expand...
Click to collapse
Did this happen before you had the phone rooted? Also did this happen one time only or happened multiple times? I also had this problem, but just turning off and not turning back on part. But that was only one time event and I believe it was because of the custom kernel.
kyokeun1234 said:
Did this happen before you had the phone rooted? Also did this happen one time only or happened multiple times? I also had this problem, but just turning off and not turning back on part. But that was only one time event and I believe it was because of the custom kernel.
Click to expand...
Click to collapse
This started yesterday, and I rooted it as soon as I got it 2 weeks ago, so I don't think the root has caused any issues. It's now happening rather often, to the point where it's unuseable
Thrice87 said:
This started yesterday, and I rooted it as soon as I got it 2 weeks ago, so I don't think the root has caused any issues. It's now happening rather often, to the point where it's unuseable
Click to expand...
Click to collapse
That's odd. Did you download any apps recently that might've caused this issue? Maybe root apps?
kyokeun1234 said:
That's odd. Did you download any apps recently that might've caused this issue? Maybe root apps?
Click to expand...
Click to collapse
The only 2 apps that I downloaded the day before were cerberus and titanium backup, both of which are well known. Either way they were the day before the problems started.
Thrice87 said:
The only 2 apps that I downloaded the day before were cerberus and titanium backup, both of which are well known. Either way they were the day before the problems started.
Click to expand...
Click to collapse
Doubt that these will cause any issues, but could you try uninstalling Cerberus just in case? Thanks
Sent from my Nexus 4 using xda app-developers app
kyokeun1234 said:
Doubt that these will cause any issues, but could you try uninstalling Cerberus just in case? Thanks
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Well, after completely reverting the phone back to its stock version and pretty much everything else, it's still doing it - which surely points to a problem with the chip (or something). So, I've contacted google about a replacement and so far so good - got through in 5 minutes and sorted out the RMA and everything, should be delivered in the next few days.
Thanks for the help anyway. I'm going to avoid rooting this one for the time being to see how it behaves.
I experienced "random shutdowns" and even posted about it here. Turns out it was my belt holster that was somehow the culprit. I don't know if it was mashing some weird button sequence to turn off the phone, or if the magnet interfered or something else, but as soon as I got it out of that holster I had no more random shutdowns.
I doubt yours is the same problem but I thought I'd post mine.
hfuizo said:
I experienced "random shutdowns" and even posted about it here. Turns out it was my belt holster that was somehow the culprit. I don't know if it was mashing some weird button sequence to turn off the phone, or if the magnet interfered or something else, but as soon as I got it out of that holster I had no more random shutdowns.
I doubt yours is the same problem but I thought I'd post mine.
Click to expand...
Click to collapse
Yeah that's not my problem at all Lol. Glad you've figured it out and I bet that magnet caused the issue IMO
Sent from my Nexus 4 using xda app-developers app
Funny I had the same thing happen to me last night. I was using the phone put it down for a minute or two and then could not wake the phone. What was interesting was when I couldn't get it to turn on I plugged in into the charger and let it sit for a few hours. When I was finally able to restart it using the the power, vol button the battery was at the same level before the incident. In other words whatever happened prevented the battery from being charged. I am stock and rooted and haven't loaded any new apps in over 2 weeks
Sent from my Nexus 4 using xda app-developers app
I have almost the same problem as the op but I do have a shut down sequence. It does randomly shut down itself. The first thing I got the phone I rooted it and it was fine working on modaco for 2 weeks then one day it kept shutting down upon boot until like 10 tries later I successfully got back in but lasted only a few mins and sometimes hours. Im gonna rma this pos and I hope I can get it replaced soon. I try it with stock rom and kernel then modaco with stock kernel then modaco with faux kernel. Same problem.
I had these problems earlier ... I just gave HARD RESET by pressing power key for more than 5 sec.
Then i figured, it was due to Undervolting ! and Processor going to a DEEP SLEEP all together !
So i removed UVing and it was cool since then ! ... Although my signature says the rest !
I bought my N4 about 2 weeks ago, and it has turned itself off 3 of the nights I've had it. I don't have any hard evidence, but I have a theory on why it's doing it.
At first I thought it was because I used a Motorola usb cord instead of the stock cord because I read some people's theories on the internet, but it happened again (twice) after using the stock cord.
It seemed like it only shut off if I left WiFi turned on when I went to sleep (even then it was still a random occurrence). I went into my advanced WiFi settings and noticed Wi-Fi Optimization was turned on with the text "Minimize battery usage when Wi-Fi is on". I thought it might be the problem, so I turned it off. I left WiFi on last night, and the phone was still on in the morning. Again, it is still a random occurrence even with WF on, so I'm going to leave WF on at night for a few days/weeks and see if it happens again. I'll post back with results.
If anyone else has already tried this or has figured out a solution, let me know.
The same happens several times a week with my nexus 4 running latest cyanogenmod. I will revert it to clean stock in a few days to see how it goes. I don't think that is a hardware problem but time will tell.
MildewMan said:
I bought my N4 about 2 weeks ago, and it has turned itself off 3 of the nights I've had it. I don't have any hard evidence, but I have a theory on why it's doing it.
At first I thought it was because I used a Motorola usb cord instead of the stock cord because I read some people's theories on the internet, but it happened again (twice) after using the stock cord.
It seemed like it only shut off if I left WiFi turned on when I went to sleep (even then it was still a random occurrence). I went into my advanced WiFi settings and noticed Wi-Fi Optimization was turned on with the text "Minimize battery usage when Wi-Fi is on". I thought it might be the problem, so I turned it off. I left WiFi on last night, and the phone was still on in the morning. Again, it is still a random occurrence even with WF on, so I'm going to leave WF on at night for a few days/weeks and see if it happens again. I'll post back with results.
If anyone else has already tried this or has figured out a solution, let me know.
Click to expand...
Click to collapse
Don't know if anyone is keeping up or cares, but I wanted to update and say that this did not fix the problem. 4.2.2 also did not fix the problem. I guess I could try getting a new one from Google.
My wife and I are both having this problem. Hers is completely stock, I'm unlocked and rooted. I was hoping it would be fixed with 4.2.2, but if it hasn't then it maybe time to get replacement N4s
I can't imagine this issue is very widespread, since there have only been a few threads about it. Its a big nuisance especially because it usually happens at night when I'm expecting my alarm to go off at night.
I hadn't wanted to send for replacements since it seems like a software issue but I'm getting fed up.
Sent from my Nexus 4 using xda app-developers app
Just had this problem occur with my N4 last night..... Phone is 2 weeks old.
Went to bed, plugged in the phone to charge [it was at about 50% or so, so not exactly low].
Woke up at 8.30 wondering why my alarm didn't go off at 7.30.... looked over and the phone was off.
It also didn't want to turn back on either. Took about a minute of holding in the power button for various amounts of time before it finally kicked to life [at 100% charge too].
This is going to be a real problem if this problem reoccurs. At home I have a clock radio but I travel a lot and rely on my phone to wake me up!
Here's hoping we can start to identify what is causing this issue. All I can add is that it is not low-battery related.
As stated in the sig. Phone is unlocked/rooted with stock rom.
Ive had my nexus 7 since it came out...no problems until recently...over the last few weeks I've been having trouble getting it to wake up...meaning if I'm reading and just shut the case to turn off the screen...when I go to use it in the morning I have to hold the power button in for 10+ seconds to get it to restart...
Doesn't matter which rom I use, it does the same thing!!!
Any ideas?
THanks,
Mike
I reflashed stock and that solved the problem for me. I'm currently on a custom rom and I've never had the problem since.
Sent from my Nexus 7 using xda premium
It doesnt help...I've done it twice...seems ok for a few hours...this morning when I went to read it wouldn't turn back on...battery dropped from 90% to 10% when I did a hard reset...
Mike
michaeljr10wv said:
It doesnt help...I've done it twice...seems ok for a few hours...this morning when I went to read it wouldn't turn back on...battery dropped from 90% to 10% when I did a hard reset...
Mike
Click to expand...
Click to collapse
I think he ment Flash Stock not Hard Rest.
yep...restored it to stock twice
Let me preface this by saying this is my experience. I am passing this off to see if others are experiencing the same thing. I am not dissing this phone because I really like it.
I have seen more than 10 random reboots with this phone. The crazy part is when the phone reboots, I lose settings.... Like a lot of them. I recently experienced and my notification bar started malfunctioning where the settings would not pull up and I could not long press panels. I finally had to factory reset my phone.... After that, it rebooted again this morning while I was listening to the radio.
At this point I am going to have start a log to try to correlate where the problem might be.
This is very concerning. I have never experienced anything like this even with custom Roms.
Please let me know if anyone else is experiencing this.
Sent from my SM-G935T using Tapatalk
I've read that other people are experiencing this too. Hopefully mine doesn't come like this. I would recommend returning it and getting a new one. This is ridiculous that this is happening
Try removing all apps you installed and see if you cant pin it down to an app but if all said and done and phone is stock meaning you installed no additional apps and still see it happen then to me sounds like a Hardware problem and you should return it for a replacement.
anrchy666 said:
Try removing all apps you installed and see if you cant pin it down to an app but if all said and done and phone is stock meaning you installed no additional apps and still see it happen then to me sounds like a Hardware problem and you should return it for a replacement.
Click to expand...
Click to collapse
Unfortunately, I think you are right.
Sent from my SM-G935T using Tapatalk
I'm having the exact same issues. Once or twice a day, usually in USA Today or IHeartRadio, it reboots. Once I experienced that loss of settings also and had to factory reset. I'm going to return the phone.
Try wiping the cache partition
Sent from my SM-N920T using Tapatalk
rocolema said:
I'm having the exact same issues. Once or twice a day, usually in USA Today or IHeartRadio, it reboots. Once I experienced that loss of settings also and had to factory reset. I'm going to return the phone.
Click to expand...
Click to collapse
I also experienced this in iHeartRadio... Do you use bluetooth?
Sent from my SM-G935T using Tapatalk
[email protected] said:
Try wiping the cache partition
Sent from my SM-N920T using Tapatalk
Click to expand...
Click to collapse
Is there a way to do this on a non-rooted phone?
Sent from my SM-G935T using Tapatalk
Go into recovery mode with phone completely off .volume down+home button+power button.If that doesn't work factory reset and if that doesn't work return the phone or if possible reflash stock firmware through ODIN.
Sent from my SM-N920T using Tapatalk
Yes, I use bluetooth to listen to IHeartRadio. I tried clearing the cache thru recovery. It did not work.
rocolema said:
Yes, I use bluetooth to listen to IHeartRadio. I tried clearing the cache thru recovery. It did not work.
Click to expand...
Click to collapse
I have been watching watchespn for about an hour with my bluetooth headphones... No problem. I need to test iHeartRadio some more. With that said, I think there is a deeper issue here just because I've never seen settings get changed like that.
Sent from my SM-G935T using Tapatalk
My Bluetooth streaming was janky got this notification and restarted the phone. Problem gone. Dunno the relevance but this was a system notification
Just switched back to iHeartRadio on bluetooth, I was coming here to read a reply so I clicked the home button and rebooted.
Sent from my SM-G935T using Tapatalk
The beta version (6.0.0) of the IHeartRadio app seems to have fixed my reboot problem (which was happening on both bluetooth and earphone modes).
Update, it is still rebooting, even using the beta.
First reboot of the day. IHeartRadio and Bluetooth. I am already running 6.0.0 of the app.
Sent from my SM-G935T using Tapatalk
(note that I don't typically do iHeartRadio and Bluetooth on the weekends.)
Sent from my SM-G935T using Tapatalk
My experience was different. I didn't have any random reboot but I did get the phone just hang.
Before my Springbreak trip I was testing out a sport camera and downloaded an app that could remotely control the camera. Everything seemed to be working smoothly during the test. Then when I was done, I shut down the camera, turned off the phone and started packing up.
Then I needed to use the phone, so I turned it on.. it's turned on but I couldn't do anything, the screen was unresponsive.. I couldn't swipe or press anything... I attempted to reboot it... the power button still worked... the reboot menu came on but I couldn't press anything... I still could turn the screen on and off and brought up the reboot menu.. but jsut couldn't do anything with it..
Only one option was available which is to force it reboot by holding Power and Down volumne.
That was weird, especially on a brand new device.
I've seen it reboot a few times, and it is especially annoying when you are trying to show your device off and it reboots...in front of people...randomly. I am not sure if I want to return it just yet because it is a Touchwiz/android bug that I have experienced on other devices as well. It MAY be an app issue but I can't pinpoint it yet.
I was trying to launch my DJI Phantom app and it just hung/restarted - got stuck on tmobile screen and it wouldn't let me do a hard-reset! Had to wait a few mins and it recycled.
vnguyen972 said:
My experience was different. I didn't have any random reboot but I did get the phone just hang.
Before my Springbreak trip I was testing out a sport camera and downloaded an app that could remotely control the camera. Everything seemed to be working smoothly during the test. Then when I was done, I shut down the camera, turned off the phone and started packing up.
Then I needed to use the phone, so I turned it on.. it's turned on but I couldn't do anything, the screen was unresponsive.. I couldn't swipe or press anything... I attempted to reboot it... the power button still worked... the reboot menu came on but I couldn't press anything... I still could turn the screen on and off and brought up the reboot menu.. but jsut couldn't do anything with it..
Only one option was available which is to force it reboot by holding Power and Down volumne.
That was weird, especially on a brand new device.
Click to expand...
Click to collapse
This is exactly what happened to mine, I was going to return it and put it on the charger and it rebooted. Knock on wood, No problems since. I'm going to keep a close eye on this in case I need to exchange.
Yes, same here. Bluetooth headset with iHeartRadio makes the phone reboot and lose some settings. Maybe a bug with iHeartRadio and 6.0.1.