does not turn on - Nexus 4 Q&A, Help & Troubleshooting

the phone surely had more than 90% battery.
received a call like an hour back.
the phone does not turn on now.

If plugging it in and resetting it doesn't work, then you need to put your SIM card in to a different phone and start up the RMA process.

c0LdFire said:
If plugging it in and resetting it doesn't work, then you need to put your SIM card in to a different phone and start up the RMA process.
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Click to collapse
Thank You. Its working now.

What did you do to get it working again? And are you rooted and/or on a custom kernel?
thanks!

You have to hold in the power button for a longer than normal time to get it to reboot. Usually about 10 seconds should do it to get it to reboot. Any device without a removable battery, like the Samsung Galaxy Tabs, work the same way.

Lownita said:
What did you do to get it working again? And are you rooted and/or on a custom kernel?
thanks!
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Click to collapse
I am on stock. not rooted.
kzoodroid said:
You have to hold in the power button for a longer than normal time to get it to reboot. Usually about 10 seconds should do it to get it to reboot. Any device without a removable battery, like the Samsung Galaxy Tabs, work the same way.
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Click to collapse
Did hold power button + vol up + vol down at the same time to reboot the phone.

telugite said:
I am on stock. not rooted.
Did hold power button + vol up + vol down at the same time to reboot the phone.
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Click to collapse
You should only have to hold in the power button but whatever works is good.

It was probably still turned on but frozen in a bad state - you might have a misbehaving app that you need to look in to. Glad it started working again!

c0LdFire said:
It was probably still turned on but frozen in a bad state - you might have a misbehaving app that you need to look in to. Glad it started working again!
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Can you explain more about this? Over the weekend my phone freezes while sleeping and would not wake up, had to reboot every time. I just want to know if this is because of apps or the phone itself.
I did however, uninstalled Nova Launcher, and haven't experience anything since then. Can anyone confirm that it is the apps and not the phone?
Sent from my Nexus 4 using xda app-developers app

Related

[Q] Quick reboot using buttons?

I saw a thread on this for the Vibrant but that method doesn't seem to work for the Fascinate.
On the G1 you could hold down the call+Menu+hangup and it would reboot.
On the Vibrant you apparently can hold the power button down for 10+ seconds and it reboots.
Anyone know what it is for the Fascinate?
if it takes 10+ seconds to reboot wouldn't it just be faster to turn it off then back on?
well if your phone freezes it's much easier to hit a combo of buttons instead of pulling the battery. and if it freezes u wouldn't be able to reboot normally. plus it's much quicker when you're installing roms as it's an instant reboot and doesn't have to kill everything
Sent from my SCH-I500 using XDA App
aloa64 said:
well if your phone freezes it's much easier to hit a combo of buttons instead of pulling the battery. and if it freezes u wouldn't be able to reboot normally. plus it's much quicker when you're installing roms as it's an instant reboot and doesn't have to kill everything
Sent from my SCH-I500 using XDA App
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Click to collapse
if it freezes whats to say the button combo would work either? seems like if the normal shutdown and boot up isnt working your best real option is to remove the battery.
why the hell don't we have a reboot option when we hold the power button down?
Is there a way to add that?
Teksu said:
if it freezes whats to say the button combo would work either? seems like if the normal shutdown and boot up isnt working your best real option is to remove the battery.
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Click to collapse
On the G1 if it froze, the button combo did a reset. No need to pull battery I liked that feature a lot.
When I used to have my BlackBerry there was a key combo to reset it. Wish my Fascinate had one too. Then again, I dont usually have to reset my Fascinate as often as I did my BB.

Issue with power button?

Okay so I just discovered an issue with my power button.
I tried to take a screenshot but it just won't work anymore. Volume down + power just locks the phone.
Holding down just the power button locks the phone too. I don't get the extended power menu (for reboot, silence/vibrate etc)
Any idea what could be wrong? All this just happened randomly.
I'm still on stock, unrooted, 4.3
I don't want to root/flash it, and I'd prefer not to do a factory reset (backing up and restoring data is annoying) unless there's no other option.
you could download a third party app. Did you press them both together and with equal force? Did you try to reboot it?
Sent from from from from, PSHHHHHGHGHGHGGGGGGGGHHHHH , AIOOOOOOOOooooo0
DeniablySam said:
you could download a third party app. Did you press them both together and with equal force? Did you try to reboot it?
Sent from from from from, PSHHHHHGHGHGHGGGGGGGGHHHHH , AIOOOOOOOOooooo0
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I can't reboot it (without a third party app) because I don't get the extended power menu.
I'm a little scared to try a third party app in case it switches off the phone but doesn't switch it on. Then, with my power button not working, I'll be stuck with a paperweight.
I tried pressing them with equal force.
Could be a software glitch? Sometime my volume buttons stops working. After reboot the issue goes away. I am using PA rom 4.3.
Are you rooted? Using custom rom or stock? If rooted, download quick boot (reboot) by sirius applications limited from playstore. It let's you reboot your phone without using power button.
Sent from my Nexus 4 using Tapatalk 4
FIXED :
I think it was a software issue.
I held down the power button for 25 seconds or so and that rebooted the phone and now everything's fine.
Thanks guys!
For my part, I don't know what starts the issue. But I can't get the extended power menu with plane mode, silence and co AND turn off the phone either.
I have to do a hard reboot as well and it works again after turning on the phone. But after a while, all starts again and the only one solution is hard reboot!
If you have the same issue as I do, it will happen again... Sorry !

Had my first phone lockup :(

Was using this app, then long press on home button to search from Google now. Phone froze, screen went black and just left the keyboard open. Couldn't do anything apart from a battery pull. Hope this isn't a sign of things to come!
Sent from my SM-G900F using Tapatalk
Never happened to me on the S5 yet but it happened for me some times on the nexus 7 2014 while using chrome (only on kitkat). Guess its a general problem that can happen in android since KitKat. Hope google can fix it asap.
Hasn't happened to me, would be sad if it did since it's new, and hope it never will (yeah right...)
Hold both Vol+/Vol- , Home & power button to perform a hard reboot
dynospectrum said:
Hold both Vol+/Vol- , Home & power button to perform a hard reboot
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Was wandering if there were any special keypresses I could use to reboot
Sent from my SM-G900F using Tapatalk
dynospectrum said:
Hold both Vol+/Vol- , Home & power button to perform a hard reboot
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Click to collapse
Good to know!
There is no need for breaking your fingers by pressing all buttons,just hold the power button as long until it restarts
Sent from my Nexus 7 using XDA Premium 4 mobile app
simacca said:
Was using this app, then long press on home button to search from Google now. Phone froze, screen went black and just left the keyboard open. Couldn't do anything apart from a battery pull. Hope this isn't a sign of things to come!
Sent from my SM-G900F using Tapatalk
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That sucks. Let us know if it happens again and how.
happens to me all the time, very annoying. The screen just goes black but the background apps continue to work (at least half the time anyway).
mastermarc said:
happens to me all the time, very annoying. The screen just goes black but the background apps continue to work (at least half the time anyway).
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Click to collapse
ALL the time? I wouldn't have had the patience to keep with it and probably have sent it back or something...

This driving me mad..power button

I have to press it 2-3 times before the phone powers on. It doesn't happen all the time. it's very intermittent, but it does happen. After doing a factory reset, the button still performs the same. This just stated happening 2 days ago. I didn't drop it or get it wet. Anyone else experiencing this or do I have a faulty power button? I also get a delay when using the home button to turn on the phone. The home button issue might be due to the SD card though. Really love this phone, but this issue is frustrating!
You have to press and hold the power button for a few seconds to turn the phone on from cold.
The home button is probably because of S Voice which is set to activate with a double click of it, so it'll wait to see if you click it twice before going to the home screen, you can disable this in S Voice's settings.
Hth
Sent from my SM-G900F using Tapatalk
ratsalad said:
You have to press and hold the power button for a few seconds to turn the phone on from cold.
The home button is probably because of S Voice which is set to activate with a double click of it, so it'll wait to see if you click it twice before going to the home screen, you can disable this in S Voice's settings.
Hth
Sent from my SM-G900F using Tapatalk
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Sometimes I have to press the power button more than once to put the phone to sleep. Do you experience the same? Is this normal? I am coming from a GS2. This never happened. I purchased an unlocked phone from GSM Nation. I am past the 15 day window to return, so I don't know how they will proceed. If I send my phone to Samsung, I'll be without a phone.
Mrplennium said:
Sometimes I have to press the power button more than once to put the phone to sleep. Do you experience the same? Is this normal? I am coming from a GS2. This never happened. I purchased an unlocked phone from GSM Nation. I am past the 15 day window to return, so I don't know how they will proceed. If I send my phone to Samsung, I'll be without a phone.
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To be honest, no, it goes 'to sleep' pretty instantly with one press on mine.
Mrplennium said:
Sometimes I have to press the power button more than once to put the phone to sleep. Do you experience the same? Is this normal? I am coming from a GS2. This never happened. I purchased an unlocked phone from GSM Nation. I am past the 15 day window to return, so I don't know how they will proceed. If I send my phone to Samsung, I'll be without a phone.
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Click to collapse
You might not be pressing the button deep enough. If pressed properly, it should go to sleep with just one press. Long press will pop up the shutdown/restart menu. If turned off, long press of 2 sec will power on the phone.
Mrplennium said:
I have to press it 2-3 times before the phone powers on. It doesn't happen all the time. it's very intermittent, but it does happen. After doing a factory reset, the button still performs the same. This just stated happening 2 days ago. I didn't drop it or get it wet. Anyone else experiencing this or do I have a faulty power button? I also get a delay when using the home button to turn on the phone. The home button issue might be due to the SD card though. Really love this phone, but this issue is frustrating!
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Click to collapse
Yes, I'm having this problem and I think others are too. I've had 10-30 second wake up lags at times (I have one of them recorded for proof). I got a replacement phone yesterday and while I didn't use it long enough to experience all of the lags, it had a pretty constant 2 second wake up lag. I'm now using SoftLocker to prevent the phone from going into deep sleep and that's minimizing the lag.
http://forum.xda-developers.com/showthread.php?t=2750350
avhokie said:
Yes, I'm having this problem and I think others are too. I've had 10-30 second wake up lags at times (I have one of them recorded for proof). I got a replacement phone yesterday and while I didn't use it long enough to experience all of the lags, it had a pretty constant 2 second wake up lag. I'm now using SoftLocker to prevent the phone from going into deep sleep and that's minimizing the lag.
http://forum.xda-developers.com/showthread.php?t=2750350
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I guess it depends on the RAM utilization. The delay happens to me when the RAM is highly utilized.
Does anyone who is having lag issues, have ART as their runtime? I had such nasty lag with ART that I almost took my phone back. Once I switched back to Dalvik, everything was really fast. If you don't know what ART or Dalvik is, then it's probably something else.
Sent from my Galaxy S5

Frozen with screen on

My phone was getting severe lag, so I hit restart. It's been frozen with the screen on for over 6hrs now. Has anyone else had this? How do I prevent it? What can I do right now? I don't understand how my battery isn't dead.
I've tried - holding the power button for an extended period, pressing buttons in different combos, plugging it in, removing the SIM card.
My phone:
No root
No mods
Minimal apps
Tons of memory
Less than 2 months old
I've had random lag and freezes every few days. A reboot always fixes it. Thoughts?
untruestory said:
My phone was getting severe lag, so I hit restart. It's been frozen with the screen on for over 6hrs now. Has anyone else had this? How do I prevent it? What can I do right now? I don't understand how my battery isn't dead.
I've tried - holding the power button for an extended period, pressing buttons in different combos, plugging it in, removing the SIM card.
My phone:
No root
No mods
Minimal apps
Tons of memory
Less than 2 months old
I've had random lag and freezes every few days. A reboot always fixes it. Thoughts?
Click to expand...
Click to collapse
Holding the power button for 45 seconds should shut it off.
Sent from my PH-1 using XDA Labs
I encountered same problem, even No 3rd party APP store's Apps installed, my phone gets latest system and app update.
untruestory said:
My phone was getting severe lag, so I hit restart. It's been frozen with the screen on for over 6hrs now. Has anyone else had this? How do I prevent it? What can I do right now? I don't understand how my battery isn't dead.
I've tried - holding the power button for an extended period, pressing buttons in different combos, plugging it in, removing the SIM card.
My phone:
No root
No mods
Minimal apps
Tons of memory
Less than 2 months old
I've had random lag and freezes every few days. A reboot always fixes it. Thoughts?
Click to expand...
Click to collapse
It's done it 2 more times now.
If you hold the power + vol up + vol down for ten seconds it will reboot. I did a factory reset. This is unacceptable. I'll be attempting to exchange this phone.
Unrelated is that WiFi calling sometimes works, sometimes not. Sometimes it's in the settings, other times not. The known issue with the fingerprint sensor is crap too. Been an Android guy since the beginning. Never been so disappointed I bought a phone.
If anyone else figures what this is from please share.
untruestory said:
It's done it 2 more times now.
If you hold the power + vol up + vol down for ten seconds it will reboot. I did a factory reset. This is unacceptable. I'll be attempting to exchange this phone.
Unrelated is that WiFi calling sometimes works, sometimes not. Sometimes it's in the settings, other times not. The known issue with the fingerprint sensor is crap too. Been an Android guy since the beginning. Never been so disappointed I bought a phone.
If anyone else figures what this is from please share.
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Click to collapse
sounds like you got a dud, I'd return it ASAP for another one. The QA on these is so sketchy.
There is nothing wrong with your phone dude
i killed tupac said:
sounds like you got a dud, I'd return it ASAP for another one. The QA on these is so sketchy.
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Click to collapse
There is nothing wrong with your phone dude they all do that from time to time. It just happened to me (06/06/2018) a couple minutes ago...... press and hold the volume down and the power button for 10-15 seconds and it will reset the phone to the logo screen and you will be able to login. No need to wait until the battery dies.

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