Samsung S7 Edge Samsung Pay Not Compatible - Verizon Samsung Galaxy S7 Edge Questions & Answers

Just got my S7 edge Verizon version from Best Buy. Samsung Pay is not include as an app. I am not able to download from google play stating it is not compatible with my device. It's not even rooted yet LOL..., Samsung website clearly states that S7 and S7 edge are compatible with Verizon....
Any ideas? Thanks in advance.

I'm trying to figure out the same. Someone told me to go to the Samsung Store, which I remember having on S6...but it's also not on the S7 Edge. Only thing I can think of now is to sideload the Samsung Pay apk from apkmirror?

Also interested. There aren't very many of the free wireless chargers being given away with this promotion.

th3taman said:
I'm trying to figure out the same. Someone told me to go to the Samsung Store, which I remember having on S6...but it's also not on the S7 Edge. Only thing I can think of now is to sideload the Samsung Pay apk from apkmirror?
Click to expand...
Click to collapse
I am going to try the apk. I will let you know how it works.

Just picked up my S7 Edge from BB today, no Samsung Pay here either.

It is to be released on the 11th for the s7. Just after the charger promotion is over.

Go to the galaxy apps widget, sign in, go to my apps and there is a Samsung pay in there. It isn't the widget, but the framework. Download and update. Then the Samsung apk worked. You might want to see if the Play Store works after making the framework update, but if not the apk did for me.

dredq said:
I am going to try the apk. I will let you know how it works.
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Click to collapse
http://www.apkmirror.com/apk/samsun...se/samsung-pay-1-3-2116-android-apk-download/
Version: 1.3.2116 (132116) Works!

sideloading the APK worked for me! new wireless charger on the way!

twin001 said:
sideloading the APK worked for me! new wireless charger on the way!
Click to expand...
Click to collapse
I got an automatic update and the app became non-functional. Contacted Samsung and received the following info...
Customer Support
• Here is the answer to your inquiry.
Dear Samsung Customer,
Thank you for contacting us. We appreciate the opportunity to assist you.
We really appreciate your interest in Samsung Pay. We always appreciate hearing from our customers. We will be glad to assist you with the required information.
Please try to perform the below steps on the Phone.
Please go to Main screen>>Apps>>Settings>>More>>Application Manager>>Swipe the screen from right to left till you see ALL option>>Scroll down for Play store option>>Tap on it>>Tap on clear cache and clear data. However, the device should be a U.S. model Phone to support the Samsung Pay app on the device.
If the issue persist, please try to write back to us with the below details.
1. Baseband version of the device
2. IMEI number of the device.
3. Model number of the device
4. Android version of the Phone
Please get back to us for any further questions.
You can reach us at Live chat support from link below
http://www.samsung.com/us/support/contact
You can also contact Samsung pay at 1-844-726-7297
I followed the instructions with no success. I will call...

Below is the chat I had with Samsung..... Short version....they will release the Samsung Pay for Verizon on 3/11/16. But I am not sure I believe that....
You are now chatting with 'Sameera V'. The reference number for this chat is 4305640821. There will be a brief survey at the end of our chat to share feedback on my performance today.
Sameera V: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Dredq: Hi I followed advice that I was emailed by Samsung and I still cannot download Samsung Pay
Dredq: I was told to erase data and cache from google play which I did
Sameera V: Hi Dredq, I will be glad to assist you with the issue you are facing.
Dredq: States that Samsung s7 edge Verizon USA model is not compatible with Samsung Play.
Sameera V: To assist you better, may I ask you a few questions?
Dredq: I have started a thread on XDA and multiple people are having the same issue
Dredq: All with Verizon phones
Sameera V: Okay. Thank You for the information.
Dredq: This will be a huge problem when phones are officially released on 3/11 by Verizon rather than being sold by Best Buy
Dredq: What info do you need
Sameera V: Have you contacted the carrier about this issue?
Dredq: No
Dredq: It seems like a Samsung Google play issue
Sameera V: Okay.
Dredq: I used an APK to download Pay and it functioned
Dredq: I got an update and the app crashed
Dredq: Update was for Samsung Pay
Sameera V: I should inform you that, Samsung Pay on S7 or S7 Edge with Verizon as their carrier, the Samsung Pay app will be available this Friday ie, 11th.March.
Dredq: I used 1.3 when using 1.6 it does not work
Dredq: So why would the new version of Pay not work on the VZ phone
Dredq: Are they releasing a new version just for VZ phones on Friday?
Sameera V: I do understand your concern. Please install the application and use it after 11th March.
Dredq: Let me try to explain
Sameera V: Sure.
Dredq: I downloaded and installed the latest APK of Samsung Pay. It did not work on the VZ phone. If I used the old 1.3 version it did work until I got an update for the new version of Pay.
Sameera V: Just to confirm, was it working on the same phone?
Dredq: The new version of Pay does not work on VZ phone unless there is a specific app for VZ phones being released on Friday. Is that the case? Or is it that Google play will determine that it is compatible? Yes it worked on the S7 edge, but only the 1.3 version
Sameera V: Thank You for the information.
Sameera V: Yes Dredq, it will be available on Friday.
Dredq: I am not the only person having this problem. If you look at XDA you can see others are having the same issue
Dredq: So are you saying on Friday there will be a new version specific for the VZ phones
Sameera V: I agree. However once the update release, the issue will be resolved.

Im able to install from the play store, but with the free wireless charger expired, I have no reason to. I'll likely be returning this phone anyway, I'm not at all impressed. Chrome especially performs poorly.

http://www.apkmirror.com/apk/samsun...ease/samsung-pay-1-6-61-android-apk-download/
This APK is the newest Samsung Pay and will work with VZ S7 and S7 edge.
Sent from my SM-G935V using XDA Free mobile app

I was able to download it from play store tonight after setting up my phone earlier.

Same hear.

Related

Anyone missing Samsung pay on their VZW S7?

i got mine today and Samsung pay is not installed. i went to the google play store and it said samsung pay was not compatible with my phone? everything is stock...no root or other hacks.
Thanks.
Try Galaxy Apps
Missing
I agree I'm missing it too On my samsung galaxy s7 edge. I went to galaxy apps and it looked like it downloaded but I can't find it anywhere. I must be missing something or its hidden in a folder. I'll keep looking!
Trying to remember how I activated it on my wife's S6. I think you have to go into settings > tap & pay.
I just read that Verizon forced Samsung to remove Samsung Pay from VZW S7 and Edge. You can also side load it from APKmirror.com also.
Answer
Found this when searching for Samsung Pay in Google Play Store comments
Sheena Caballero March 6, 2016
Won't download I am trying to download/install this on my s7 edge and it has been at 43% downloaded for the past 3 hours?????
Samsung Electronics Co., Ltd. March 7, 2016
We are sorry for the inconvenience. Galaxy S7 is scheduled to be released on March 11th, and Samsung Pay service for S7 will be enabled once it is officially released.
http://www.androidpolice.com/2016/0...alaxy-s7-and-s7-edge-but-you-can-sideload-it/
One post said that Verizon has also removed any mention of Samsung Pay from their S7 manual.
Wow you are completely correct! Verizon just pulled that lowball move and demanded that Samsung remove it. I'm sideloading it as we speak.
Has anyone had any trouble getting past the finger print registration on samsung pay?
emmawilliam834 said:
Has anyone had any trouble getting past the finger print registration on samsung pay?
Click to expand...
Click to collapse
Had this issue on the s6, remove your fingerprints and clear cache in the fingerprint app then set it up with a pin. Once you finish the install turn on fingerprints
Sent from my SM-G920V using Tapatalk
I had to download the apk, then install. Once I installed I was able to register my card fine.
dandiaz21 said:
Found this when searching for Samsung Pay in Google Play Store comments
Sheena Caballero March 6, 2016
Won't download I am trying to download/install this on my s7 edge and it has been at 43% downloaded for the past 3 hours?????
Samsung Electronics Co., Ltd. March 7, 2016
We are sorry for the inconvenience. Galaxy S7 is scheduled to be released on March 11th, and Samsung Pay service for S7 will be enabled once it is officially released.
Click to expand...
Click to collapse
Seems you may be correct. (Update)
"We've spoken with Samsung, and they have clarified that while Samsung Pay currently cannot be installed via the Play Store or Galaxy Apps on the Verizon model, it will be available to Verizon Galaxy S7s and S7 edges via those channels starting on March 11th, the official launch date for the phones. Samsung Pay is not pre-loaded on Verizon models, unlike some other US carriers, and Verizon does not advertise the app - and even went so far as to strip it from the user manuals of its versions of the S7 and S7 edge - but sideloading will not be necessary by the time we reach the retail launch date for the devices."
http://www.androidpolice.com/2016/0...axy-s7-and-s7-edge-but-you-can-sideload-it/#2
Samsung pay is live on the play store.
It works on mine!
Spoke with a Samsung rep yesterday about this. I was looking into the phone and he said that the VZW version just won't have it. He said that only Android pay would work.
jdubya42 said:
Spoke with a Samsung rep yesterday about this. I was looking into the phone and he said that the VZW version just won't have it. He said that only Android pay would work.
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Click to collapse
another good reason to not ever call customer service! haha
Got the S7 today. Just downloaded Samsung Pay from the Playstore, installed and registered a card without a problem.
Sent from my SM-G930V using XDA Free mobile app
I don't have any cards that work with Samsung pay. I got all excited to get my free charger and try out the service and nothing. At least android pay works
stanfna said:
another good reason to not ever call customer service! haha
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Click to collapse
Yep haha. I just happened to be a in Best Buy store because my friend works there and I was able to hold the phone without the security tether. Their resident "Samsung Expert" was the one who told me that. Only for me to see an article the next day about how VZW was allowing it on phones.
I was able to install Samsung Pay from the Play Store, but adding a card won't work on my Verizon S7.
I called Samsung Pay support and ran through settings, clear cache, uninstall, restart device, reinstall Pay and still won't connect to server to add any cards.
They have sent it up the chain at Samsung Support and said I should hear back within 48 hours.
crmatson said:
I was able to install Samsung Pay from the Play Store, but adding a card won't work on my Verizon S7.
I called Samsung Pay support and ran through settings, clear cache, uninstall, restart device, reinstall Pay and still won't connect to server to add any cards.
They have sent it up the chain at Samsung Support and said I should hear back within 48 hours.
Click to expand...
Click to collapse
Works perfectly for my Verizon S7 and Bank of America debit

International Version - Samsung Pay?

I've always used the att variant, but I wanted to try out the exynos version. Does Samsung pay in the US work with it? In what ways will I be limited? LATE?
Also, is there a way to preorder that version?
brian6685 said:
I've always used the att variant, but I wanted to try out the exynos version. Does Samsung pay in the US work with it? In what ways will I be limited? LATE?
Also, is there a way to preorder that version?
Click to expand...
Click to collapse
I'm getting a UK S8+ to use on AT&T and have researched this. Based on what's been done with S7e we should be able to get Samsung pay working on the UK variant. To make it work requires installing the right versions and combinations of Samsung Pay Framework and the Samsung Pay app. Payments and Samsung Pay Rewards seems to work, gift cards might, but the "deals" doesn't seem to. I've also pre-ordered a AT&T S8+ to play with until the UK version arrives. I'll extract the Pay Framework and Pay App from it to install my UK phone. Since Samsung Pay isn't pre-installed on UK phones (it hasn't launched there) it's more of a challenge. From what I've read global phones with Pay pre-installed seem to be easier to get working. Pay is supposed to launch in the UK this year so that might help. We'll see.
In terms of other "stuff" you won't be able to use VoLTE, NumberSync, and other AT&T specific features. But you'll get a crapware free phone and regular updates from Samsung directly.
Thank you for the reply! I preordered the ATT version as well.. if you don't mind, let me know if you are able to get this working. I would love to use the international version vs the ATT
BarryH_GEG said:
I'll extract the Pay Framework and Pay App from it to install my UK phone. Since Samsung Pay isn't pre-installed on UK phones (it hasn't launched there) it's more of a challenge. From what I've read global phones with Pay pre-installed seem to be easier to get working. Pay is supposed to launch in the UK this year so that might help. We'll see.
Click to expand...
Click to collapse
Please Share with us the APK when you get it ^^ Thanks ^^
BarryH_GEG said:
I'm getting a UK S8+ to use on AT&T and have researched this. Based on what's been done with S7e we should be able to get Samsung pay working on the UK variant. To make it work requires installing the right versions and combinations of Samsung Pay Framework and the Samsung Pay app. Payments and Samsung Pay Rewards seems to work, gift cards might, but the "deals" doesn't seem to. I've also pre-ordered a AT&T S8+ to play with until the UK version arrives. I'll extract the Pay Framework and Pay App from it to install my UK phone. Since Samsung Pay isn't pre-installed on UK phones (it hasn't launched there) it's more of a challenge. From what I've read global phones with Pay pre-installed seem to be easier to get working. Pay is supposed to launch in the UK this year so that might help. We'll see.
In terms of other "stuff" you won't be able to use VoLTE, NumberSync, and other AT&T specific features. But you'll get a crapware free phone and regular updates from Samsung directly.
Click to expand...
Click to collapse
Since the phone is unlocked can you flash official firmware say from Sweden or Russia where Pay has launched already to get Pay preinstalled and not jump through hoops ?
morbidz said:
Since the phone is unlocked can you flash official firmware say from Sweden or Russia where Pay has launched already to get Pay preinstalled and not jump through hoops ?
Click to expand...
Click to collapse
Yeah that's what I thought too. When I had the s7 edge, this still didn't work. I did glimpse over in the s7e forums and saw international users did get it working. I'll definitely be giving the s7 method a try as soon as I get it. Im going to hold off root just so I can use Samsung pay
Sent from my ZTE A2017U using Tapatalk
osmosizzz said:
Yeah that's what I thought too. When I had the s7 edge, this still didn't work. I did glimpse over in the s7e forums and saw international users did get it working. I'll definitely be giving the s7 method a try as soon as I get it. Im going to hold off root just so I can use Samsung pay
Sent from my ZTE A2017U using Tapatalk
Click to expand...
Click to collapse
Weird. is it the same model "F" they sell in UK and Sweden/Russia?
I've been using my S3 watch lately anyway for Pay, so lack of Pay on the phone itself might not be a big deal.
morbidz said:
Weird. is it the same model "F" they sell in UK and Sweden/Russia?
I've been using my S3 watch lately anyway for Pay, so lack of Pay on the phone itself might not be a big deal.
Click to expand...
Click to collapse
I had the F model from Singapore but since it was an F model, I could flash any firmware from any country that sold the F model.
Sent from my ZTE A2017U using Tapatalk
morbidz said:
Since the phone is unlocked can you flash official firmware say from Sweden or Russia where Pay has launched already to get Pay preinstalled and not jump through hoops ?
Click to expand...
Click to collapse
I'm retired from flashing. I'd rather add Samsung Pay to my BTU S8+ than flash another country's ROM on it. BTU typically has the least regional modifications and gets the most frequent updates fastest. If you read the S7e forums you have to go through some gymnastics to get Samsung Pay working in the U.S. on an international phone no matter what CSC you use. So I may as well keep my original CSC. Once I figure it out I'll post instructions and the APKs if necessary as I know a lot of people are ordering British S8s.
So I got my S8 Exynos from EBAY, samsung pay didn't work because I had the AFG CSC, so I reset the phone with a UK sim in it and that changed the CSC to XEU (UK), Samsung pay now works but the problem is in the UK they only have the NFC payment activated by Samsung not the MST so basically it's nothing more than Android Pay...
Anyone tried installing US SPay APKs on your intl. phone? any luch?
Best,
Joe

Is it possible to get Nougat on the 935U yet?

I have a Verizon S7 Edge that I flashed with the 935U firmware when I got it. I'm reluctant to go back, I don't really want to do with that process. Also, I don't want the bloatware. Are any of the Nougat ROMs that are floating around compatible with my phone? Do I have to wait for the OTA if I want something official?
Thanks for any help.
Still nothing the 935U. You can check for yourself via the link below.
https://www.sammobile.com/firmwares/galaxy-s7-edge/SM-G935U/
info: You are now chatting with 'Saikumar B'.
Saikumar B: Hi, thank you for reaching out to Samsung technical support. How may I assist you?
Visitor: I have the unlocked USA Galaxy S7. I see that Android 7 (Nougat) has been released for nearly all the versions of the phone EXCEPT the unlocked USA version. When can I expect the same update that other users in the USA have already received?
Saikumar B: Just to confirm, are you referring to Galaxy 7?
Visitor: Yes. SM-G935U
Saikumar B: We have a dedicated team to assist you on the product that you are inquiring about. Please stay online while I transfer the chat to the appropriate department for further assistance.
info: Please wait while I transfer the chat to the best suited Samsung Agent.
info: You are now chatting with 'Tejaswini N'.
Tejaswini N: Hi, thank you for reaching out to Samsung Technical Support. How may I assist you?
Visitor: I have the unlocked USA Galaxy S7. I see that Android 7 (Nougat) has been released for nearly all the versions of the phone EXCEPT the unlocked USA version. When can I expect the same update that other users in the USA have already received? SM-G935U
Tejaswini N: I see that you are looking to update your phone to Nougat.
Visitor: Yes, I do want to update to Nougat. Almost every other version of the phone seems to have already been updated, including USA Verizon, AT&T, and T-Mobile. I don't understand why the unlocked version has been ignored.
Tejaswini N: Please click on Settings>About Device>> Software Update and check if there are any updates available.
Visitor: I have done that task many many times on many many days. The system responds that Android 6.01 is the most current available update.
Visitor: Can you point me to a location on the web where I can download the update on my own?
Tejaswini N: Please help me with the zip code of your area, so that I can check if there are any bestbuy stores available in your area.
Tejaswini N: I would like you to inform that, there is no such file available to download to install the latest update on the phone manually.
Visitor: Zip is xxxxx. I don't know why I should look to Best Buy for assistance. I bought the phone and all the accessories directly from Samsung. And to be frank, I spent *-a lot-* of money to get this phone, a Samsung SD card, two wireless charging stations, and the VR visor. Now I find out Samsung seems to be ignoring one of its flag-ship phones.
Tejaswini N: Once you visit the Best But store, they will verify the update through the tools available in the store and will assist you in updating the phone if there are any and it will be a free service.
Tejaswini N: Below mentioned is the Best Buy store near your area:
Tejaswini N: xxx
Tejaswini N: xxx
Tejaswini N: Contact details: nnn-nnn-nnnn.
Visitor: Thank you for your polite answers. I doubt that the Samsung Store at a Best Buy will be very helpful. But I'll see what they say the next time I am at a Best Buy.
Tejaswini N: Do you have any further questions I can assist you with?
Visitor: I bought my Galaxy 7 during the Galaxy Note fiasco, as a way to show my support for Samsung. I now see that my faith in your ability to provide timely support was misplaced. I probably should have bought a Google Pixel phone.
Visitor: Thank you for your time. I have no further questions.
Tejaswini N: Thank you for contacting Samsung Technical Support, we appreciate your business. If you ever need to contact us in the future, please save and reference this chat transcript.
info: Chat session has been terminated by the Samsung Agent.
wpscully said:
info: You are now chatting with 'Saikumar B' ...
Click to expand...
Click to collapse
Wow, that is ****ing bleak. Was this you? Do you know when that chat was?
skytbest said:
Wow, that is ****ing bleak. Was this you? Do you know when that chat was?
Click to expand...
Click to collapse
My support conversation was 12 April 2017. (I removed a few words which identified the specific conversation ID.)
We all see so many threads about the new S8 and I think to myself, "Will Android 'O' be offered for the S8?" Given my experience with the S7 I don't have a great deal of faith.
wpscully said:
My support conversation was 27 April 2017.
Click to expand...
Click to collapse
The 27th? You went into the future??
But yeah, this really sucks. I might actually flash back to stock VZW firmware in this case. Huge bummer though. Thanks.
Nougat is out now for the 935u https://mega.nz/#!zgFzzAYY!_Vo6tr61lwG8XaZNpFqkupaucsRRCv-6ULKylG38uyI

US Unlocked SM-G950U1 and GearVR

Can anybody who has received a US Unlocked 950U1 (or 955U1!) please check and see if it's working on the GearVR and report back to this thread? Thanks!
Not mine, sadly. It's the SM-G955U1.
I broke my S7 Edge, and got the S8+ specifically so I would still have a phone that worked with Gear VR. But it doesn't work, and nothing I've found online lets me get it working.
Samsung is actually aware of the issue now.
https://us.community.samsung.com/t5...d/Gs8-HT/highlight/false/page/1/thread-id/277
raduque said:
Samsung is actually aware of the issue now.
https://us.community.samsung.com/t5...d/Gs8-HT/highlight/false/page/1/thread-id/277
Click to expand...
Click to collapse
Awesome. It's funny that you can't even get samsung premium care on the unlocked phones because it rejects the model number as well. Go samsung lol.
Its working for me on the G950U1 firmware with the 2016 Gear VR
I got the unlocked s8 yesterday, and it works with GearVR 2016 perfectly.
Hi There, yes it does work for me....but I am Alpha or 0m3ga depending on who you ask...

What is the latest software version of the Galaxy Fit2?

I recently got a Galaxy Fit2 (SM-R220) smartwatch as a gift, and upon looking at the accessory's "About band" in the Galaxy Wearable/Galaxy Fit2 Plugin, I noticed that my smartwatch's software version is R220XXU1AVB9. I searched it online to see if it's the latest update, but to my surprise, I couldn't find the software version anywhere — every website tells me that the latest update is "R220XXU1AVB8" (February 2022) and it's been driving me nuts.
I've had recent issues with having malware/spyware on my mobile devices, and it drove me nuts, so I fear that my smartwatch has been f*cked with. Speaking to Samsung experts has been a difficult task, and I've gone through most websites, threads/posts, and manuals/software information there is, and I still haven't found the current software version of this smartwatch.
This is the Samsung website for the Galaxy Fit2 smartwatch that I have.
Edit: Post-Realization​Now that I've given myself more time to look through the other details of the smartwatch, trying to register it on Samsung, I've come to find out that...
the model number (SM-R220NZKALTA) isn't recognized;
the serial number is incorrect.
I've come to terms with the fact it may just be a knock-off version of the authentic Galaxy Fit2, but some things just don't make any sense to me.
Edit 2: The Answer​I posted essentially the same text on Samsung Members when the issue started, and after a month, a Samsung expert finally responded to me. Their message to me said:
"Hello @Sentimental Sugarcube
We definitely understand your frustrations with not being able to register your Galaxy Fit2. Unfortunately, the model SM-R220NZKALTA is an international watch. This watch was manufactured for use in Latin America. International devices do not qualify for warranty in the United States and cannot be registered in the U.S. However, we were able to verify that the serial number you provided is valid. For support of this device, you will need to reach out to either the retailer or to Samsung Latin America."
Man, I was so damn sick at the time! I like that I'm able to identify and solve my technological issues now, rather than just get all paranoid over something I don't understand.

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