SHOULD Sony cover water damage on the Z5 and Z5P? - Xperia Z5 Premium General

OK, So, in another forum (Z5P Waterproof Test) I was discussing whether Sony should cover water damage due the claim the Z5P (and other Xperia Z phones) are marketed as waterproof with user KbaB.BroS.
I am curious as to others' opinions on the matter. Obviously we all know that Sony do not cover it under the warranty, but do you think they should?

There restrictions to it being water proof. They do cover it in a case by case basis. For example if it fails the pressure test or not. I seen devices get replaced if it failed, and you can tell it wasn't tampered with. Some people claim they didn't tamper it, but they have dropped their phones more than a handful of times(I believe this was like during the time of the Z1 and you could clearly see dents). If it failed the pressure test then your device isn't waterproof and could be the result of a manufacturers defect(hence why it is covered). Every time I use these devices near water I do a generic pressure test using the test menu just to be safe than sorry. So far it has not failed me.

Tidbits said:
There restrictions to it being water proof. They do cover it in a case by case basis. For example if it fails the pressure test or not. I seen devices get replaced if it failed, and you can tell it wasn't tampered with. Some people claim they didn't tamper it, but they have dropped their phones more than a handful of times(I believe this was like during the time of the Z1 and you could clearly see dents). If it failed the pressure test then your device isn't waterproof and could be the result of a manufacturers defect(hence why it is covered). Every time I use these devices near water I do a generic pressure test using the test menu just to be safe than sorry. So far it has not failed me.
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Like this one:
https://play.google.com/store/apps/details?id=gowiththejoe.xperiawaterresistance

not sure how that one works, but I use the one in their test menu. I should check that one out though beats going into the dialer

Tidbits said:
not sure how that one works, but I use the one in their test menu. I should check that one out though beats going into the dialer
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Click to collapse
Just checked. They work the same way, but with that app you get a message that says your phone "probably" is waterproof if the pressure rises.

Related

How to take pictures with xperia z under water?

Xperia Z is a water proof phone that can be used under water. But can its touch screen be used underwater too?
The answer is a big NO! You simply can not use Xperia Z’s touch screen under water whether you want to do anything on your phone.
Why Touch Screen Functionality Doesn’t Work Under Water?
Is it Sony’s manufacturing fault? NO! This is not a fault of Sony, it’s because water conducts electricity.
What functions can be performed?
Play a music before putting it in water, it will not stop
Record Sound
Use Flashlight while making sure its on before going under water
Photography can not be done as it requires touching the screen
What should you do if you want to take a photograph underwater?
As we all very well know that Xperia Z doesn’t have a hardware camera button to take photos so the answer is simple. Set a Timer to take the photo. An alternate method can be to install any other camera app from app store like Camera 360 that lets you set volume buttons as a Camera hardware button to take photos.
Taken from: http://www.neogalaxia.com/2013/06/12/how-to-take-pictures-with-xperia-z-under-water/
deadly46 said:
Xperia Z is a water proof phone that can be used under water. But can its touch screen be used underwater too?
The answer is a big NO! You simply can not use Xperia Z’s touch screen under water whether you want to do anything on your phone.
Why Touch Screen Functionality Doesn’t Work Under Water?
Is it Sony’s manufacturing fault? NO! This is not a fault of Sony, it’s because water conducts electricity.
What functions can be performed?
Play a music before putting it in water, it will not stop
Record Sound
Use Flashlight while making sure its on before going under water
Photography can not be done as it requires touching the screen
What should you do if you want to take a photograph underwater?
As we all very well know that Xperia Z doesn’t have a hardware camera button to take photos so the answer is simple. Set a Timer to take the photo. An alternate method can be to install any other camera app from app store like Camera 360 that lets you set volume buttons as a Camera hardware button to take photos.
Taken from: http://www.neogalaxia.com/2013/06/12/how-to-take-pictures-with-xperia-z-under-water/
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Or there's a mod over here that allows you to use your volume button as a shutter.
Sent from my Xperia Z
joejoe23 said:
Or there's a mod over here that allows you to use your volume button as a shutter.
Sent from my Xperia Z
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Click to collapse
He just copy/pasted the/a misinformed news article or what ever that is, else he would've know that there are mods/apps which let you re-map your hardware buttons to be able to take pictures.
Dsteppa said:
He just copy/pasted the/a misinformed news article or what ever that is, else he would've know that there are mods/apps which let you re-map your hardware buttons to be able to take pictures.
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Haha maybe
Sent from my Xperia Z
Shall I even bother to reply?
WHY would one want to use this phone to take pictures under water? It is NOT designed with that function in mind. Please do read the manual that came with your XZ before you bugger it up then write here blasting the phone!
Ryland Johnson said:
Shall I even bother to reply?
WHY would one want to use this phone to take pictures under water? It is NOT designed with that function in mind. Please do read the manual that came with your XZ before you bugger it up then write here blasting the phone!
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I thought it says it can survive under water of up to 1 metre for 30 minutes. So why not have some fun photo takings under water? If not its kind of pointless buying this phone.
Sent from my Xperia Z
The phone is a water resistant phone not a water proof phone
The real idea is for it to survive every day life like getting caught out in the rain, dropping it in the bath or swimming pool
Using buttons under water would certainly risk water ingress
And swimming with it would be a risk, and the warranty does not cover water damage
Sent from my C6603 using xda premium
sigh...it's always the same...people mistake waterresistant with waterproof.
just because an airbag might save your life in case of a car-crash, you don't drive into a wall on purpose, do you?
waterresistance is your airbag in case your phone gets dropped into water or s.th. like that.
hebbe said:
sigh...it's always the same...people mistake waterresistant with waterproof.
just because an airbag might save your life in case of a car-crash, you don't drive into a wall on purpose, do you?
waterresistance is your airbag in case your phone gets dropped into water or s.th. like that.
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I have been saying EXACTLY the same thing here for months only to be met by general abuse by some owners who are clueless regarding this mobiles water resistance. The water and dust resistance are in case of accidental contact and not to be confused with an industrial made device with underwater capabilities by design..
What ticks me of is when I read threads where owners have the temerity to complain about the XZ when it is damaged due to use in a sauna or after being boiled in soup!
Several posters here have actually copied and attached the Sony guidelines that clearly show what the mobile cannot be exposed to yet some still persist in abusing a domestic phone and thinking the XZ is water proof when it is water resistant and not designed to function under water only survive ACCIDENTAL contact.
I have also said numerous times that its an awful shame that some owners appear to lack the same level of intelligence that the XZ posses!
Have you seen some of the Youtube 'tests'.....more money than sense, take a look at the chocolate clip! Absolutely absurd behaviour.
Regards.
We know you have.........
Do what you want with YOUR phone.
Sent from my C6603 using xda app-developers app
xchasa said:
We know you have.........
Do what you want with YOUR phone.
Sent from my C6603 using xda app-developers app
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I agree. If you want to possibly destroy your own phone by placing it in situations it wasn't designed to cope with then go ahead. That is your choice.
But don't give people the wrong advice regarding THEIR phone. The only correct answer to give regarding questions on the water resistance of this device is what is written in the manual. End of story.
Sent from my C6603 using Tapatalk 2
For the ones who still want to make small videos of their aquarium or in the swimming pool, I have installed a nice mod that allows you to take photos/videos with the Vol- button
But for rooted devices only...
kingvortex said:
I agree. If you want to possibly destroy your own phone by placing it in situations it wasn't designed to cope with then go ahead. That is your choice.
But don't give people the wrong advice regarding THEIR phone. The only correct answer to give regarding questions on the water resistance of this device is what is written in the manual. End of story.
Sent from my C6603 using Tapatalk 2
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I think we would do better trying to pee in the corner of a barrel! I wrote months ago here, when the mobile was released, that we would soon find owners doing the most ill advised things with the XZ due, in part, to Sony's own un wise advertising campaign
It beggars all belief what some people are doing with the XZ. It also beggars belief that after they do these puerile things they come here and write posts complaining about the mobile!.
We have seen them taken into saunas, swimming pools, the sea, lakes, diving, jet skies, cooked in chocolate and boiled in soup? I do ponder what sort of person has the money and total lack of intellect to do some of the things they do with a domestic mobile phone.
Some of the complaints are absolutely absurd. Deliberately dropping the phone onto a concrete floor from various heights to see how many drops it takes before the glass breaks. Hitting it with a lump hammer? Certifiable behaviour.
What can one do?
im using cm10.1 on my z, cm10.1 camera can use power button as shutter
deadly46 said:
The answer is a big NO! You simply can not use Xperia Z’s touch screen under water whether you want to do anything on your phone.
Why Touch Screen Functionality Doesn’t Work Under Water?
Is it Sony’s manufacturing fault? NO! This is not a fault of Sony, it’s because water conducts electricity.
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Click to collapse
Actually, it is Sony's fault.
The up-coming Galaxy S4 Active has a screen that will function underwater, so the fact the Z's screen doesn't is simply a reflection of Sony's choice of parts.
As for the comments about how the phone is only water-resistant 'just in case' it gets splashed and that people are reckless to willingly submerge their handsets, that's ridiculous.
The handset is IP57 rated, that guarantees it will survive submersion to a depth of up to 1m for up to 30mins, provided an owner doesn't exceed that they are doing nothing wrong.
IPX rating is there to ensure the phone doesn't get water damaged. Nowhere does this rating mentions that the said device will work normally when submerged. Its just to protect its body and nothing else.
As for taking underwater photos and video with Z, Sony never advertised this nor mentioned it so please don't point fingers at Sony. You simply cannot keep your expectations in check.
The ZR gets a camera button and also has a higher IP rating than the Z. Sony is advertising underwater photography because of the simple fact that the ZR is designed in a way for it.
Sent from my C6602 using xda app-developers app
TomLopez said:
For the ones who still want to make small videos of their aquarium or in the swimming pool, I have installed a nice mod that allows you to take photos/videos with the Vol- button
But for rooted devices only...
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Click to collapse
Our u can chose the camera timer...
As you said, it's not Sony's fault - but it would be nice to introduce power button shutter and "underwater mode" to our XZ Camera app - or at least, explain why it's not possible - if it truly isn't possible or shouldn't be done. I personally don't care about that - but there are tons of people that do.
I dont really get it. I can use the screen of my Xperia Z underwater. Are there different models out ?
msc3169 said:
IPX rating is there to ensure the phone doesn't get water damaged. Nowhere does this rating mentions that the said device will work normally when submerged. Its just to protect its body and nothing else.
As for taking underwater photos and video with Z, Sony never advertised this nor mentioned it so please don't point fingers at Sony. You simply cannot keep your expectations in check.
The ZR gets a camera button and also has a higher IP rating than the Z. Sony is advertising underwater photography because of the simple fact that the ZR is designed in a way for it.
Sent from my C6602 using xda app-developers app
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Here in the Netherlands, they actually show posters with the phone dipped in the water. In the stores there were bowls filled with water where you were able to put it in and I have also seen real life women (sounds nerdy) in showers at the stores, using a XZ.
Maybe they never intended to advertise it like this, but I can defenitely accept why people use it that way.

Build quality of this phone

Hello,
so as a user of Xperia Z2 I have my rights to complain. This phone is nothing but amazing when it comes to functionality but sucks at build quality. My phone has a gaps around the frame of the display. At top right there is a small gap, on bottom left and on the left of the phone. These places, especially the gap in left side of display, collect dust and other trash. Also the USB flap is popping off all the time dispite having been cleaned and replaced by polish warranty service, propably because the phone's frame has a little arch in there. Also back of the phone had a bit of a move. It has been replaced by afore mentioned service and it does not sqeak anymore when pressed but the top of frame of the phone has been scratched in the process.
So my experience with service has been quite bad. They did replace back and USB flap(so they say but taking into the account it has had dust on silicon seal when I received it I am not so sure) but it left a scar on the phone. So the flap is popping off anyway, making phone not waterproof and annoying.
Now I would like to point out that I use magnetic charger so the port has not been opened too many times actually. Also sending the phone off for repair is not an option now because it will take them another 3 weeks time to repair it.
To be honest I wrote this to scare off some potential Sony buyers because build quality simply is not too good or at least make them check their new phones thoroughly and return if they are flawed.
HugePotato said:
Hello,
so as a user of Xperia Z2 I have my rights to complain. This phone is nothing but amazing when it comes to functionality but sucks at build quality. My phone has a gaps around the frame of the display. At top right there is a small gap, on bottom left and on the left of the phone. These places, especially the gap in left side of display, collect dust and other trash. Also the USB flap is popping off all the time dispite having been cleaned and replaced by polish warranty service, propably because the phone's frame has a little arch in there. Also back of the phone had a bit of a move. It has been replaced by afore mentioned service and it does not sqeak anymore when pressed but the top of frame of the phone has been scratched in the process.
So my experience with service has been quite bad. They did replace back and USB flap(so they say but taking into the account it has had dust on silicon seal when I received it I am not so sure) but it left a scar on the phone. So the flap is popping off anyway, making phone not waterproof and annoying.
Now I would like to point out that I use magnetic charger so the port has not been opened too many times actually. Also sending the phone off for repair is not an option now because it will take them another 3 weeks time to repair it.
To be honest I wrote this to scare off some potential Sony buyers because build quality simply is not too good or at least make them check their new phones thoroughly and return if they are flawed.
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Click to collapse
Sorry for this bro
My xperia z2 i buy in Brazil,is perfectly build,no gaps no flaps coming out,i buy in pré order,i might be Lucky,ask for a total replacement if you have warranty, it might help
Got no buildproblems with my z2 that was bought back in September, but there could be some z2 with build quality issues as indicated by the op
you could post your problem here - http://forum.xda-developers.com/showthread.php?t=2744197 + telling your batch number. If people from the service made any damage to your phone you have to complain about it and ask for a new device since it was not your fault... its kinda late now i guess.
I myself have always used Samsung phone in the past until this year when I got the Z2 after many hours reading and watching reviews. Never once did a read or watch a bad review regarding the build quality of the Z2.
For me, the Z2 totally outshines my previous Samsung phones on the build quality site of things. It totally feels like a premium device to me.
I have similar issues as well. Flaps pop out repeatedly after cleaning and replacement. Had gaps in phone, which caused water damage...
Sent from my D6503 using XDA Free mobile app
Plain Water said:
I have similar issues as well. Flaps pop out repeatedly after cleaning and replacement. Had gaps in phone, which caused water damage...
Sent from my D6503 using XDA Free mobile app
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Click to collapse
One of the reasons that gaps open itself (if they are clear with no dust in it) is the pressure in the phone that is coused in situations for example like in your pocket and you run/bend.Thats why when you drop it to the ground the flaps are opening to release the pressure.The water test which is provided in the menu of the Z2 have the same way of working as well - pressure determinate that if the phone is sealed and ready for a swim when you bend it abit. :highfive:
my Z2 has gaps in the corners on both front and back side
can it be waterproof with the gaps?
HugePotato said:
Hello,
so as a user of Xperia Z2 I have my rights to complain. This phone is nothing but amazing when it comes to functionality but sucks at build quality. My phone has a gaps around the frame of the display. At top right there is a small gap, on bottom left and on the left of the phone. These places, especially the gap in left side of display, collect dust and other trash. Also the USB flap is popping off all the time dispite having been cleaned and replaced by polish warranty service, propably because the phone's frame has a little arch in there. Also back of the phone had a bit of a move. It has been replaced by afore mentioned service and it does not sqeak anymore when pressed but the top of frame of the phone has been scratched in the process.
So my experience with service has been quite bad. They did replace back and USB flap(so they say but taking into the account it has had dust on silicon seal when I received it I am not so sure) but it left a scar on the phone. So the flap is popping off anyway, making phone not waterproof and annoying.
Now I would like to point out that I use magnetic charger so the port has not been opened too many times actually. Also sending the phone off for repair is not an option now because it will take them another 3 weeks time to repair it.
To be honest I wrote this to scare off some potential Sony buyers because build quality simply is not too good or at least make them check their new phones thoroughly and return if they are flawed.
Click to expand...
Click to collapse
You just describe exactly what is happening with mine. Just the same issues.
Quite sad that Sony can't give you a well built phone for this price...To be honest after having Desire 816 for 3 weeks in the meantime as Sony was being serviced I started regretting that I didn't buy M8. It would be **** specwise compared to Sony but the build quality is just marvelous...Or wait for Z3. I think I could call myself Sony fan some time ago but now I am not so sure. Will have Z2 in mind when buying next phone in 1.5 year time.
Not trying to offend anyone but I believe that a great bunch of us XDA members are extremely anal about our devices.
Every device I've owned has had people complaining about the most minor of issues that no regular users ever hear of.
"MY PHONES CAMERA IS 0.01MM AWAY FROM BEING CENTRED, IS SONY FOR REAL, HOW COULD THEY DO THIS, BLAH BLAH"
I bought my Z2 being incredibly happy with the build quality and i still am.The metal/glass body is exceptional in terms of build quality. Compared to the plasticy build of the G3/other devices, our phone is amazing.
The issue is more of a quality control issue but the thing is that the "issues" we have are so very minor. The gaps form no actual issue, same with off centred camera (that i know of), the flaps popping off is an actual issue but i dont personally know anyone who has had this happen to them, only a few xda users. (Probably due to the constant opening for flashing purposes/other purposes)
Sending it back should fix it, and if it doesnt then send it back again.
Also, all phones have issues. Look on any other phone forum. Our phone is actually better off when compared to others in terms of quality control.
hi guys i want to buy this phone soon and i just wanted to check if the build quality issues i read about are real or not
1) do the flaps really pop up on their own? and if yes what has caused them to do so?is it a manufacturing error?
2) i read about some camera issues with not starting from lockscreen
3) some devices has reported that because of the size of the phone the device has suffered from cracks and niggles caused by the pressure while in pockets?
and please if u can give me your overall experience with the phone and should i buy it or not
p.s : i'm coming fro htc one m7 but the m8 is too expensive and i want to try sony now
thanks in advance to all
super-user2.3 said:
hi guys i want to buy this phone soon and i just wanted to check if the build quality issues i read about are real or not
1) do the flaps really pop up on their own? and if yes what has caused them to do so?is it a manufacturing error?
2) i read about some camera issues with not starting from lockscreen
3) some devices has reported that because of the size of the phone the device has suffered from cracks and niggles caused by the pressure while in pockets?
and please if u can give me your overall experience with the phone and should i buy it or not
p.s : i'm coming fro htc one m7 but the m8 is too expensive and i want to try sony now
thanks in advance to all
Click to expand...
Click to collapse
1. Not for me, most problems are there with early batches which are harder to comeby now
2. Camera seems to launch fine from lockscreen although a rather large delay
3. The self cracking issue i cant realy tell, my device undergoes my fat behind sitting on it also being extremly hot to cold, i left it in my freezer one time at -30 celcius for a hr and its fine
alb3rtt said:
"MY PHONES CAMERA IS 0.01MM AWAY FROM BEING CENTRED, IS SONY FOR REAL, HOW COULD THEY DO THIS, BLAH BLAH"
terms of quality control.
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I agree with some of these issues arent realy issues
Ive had 4 Z2 replacements and i only had them replaced due to serious heating issues, large quantities of dead pixels and one if not both speakers being dead
Im happy with my off centre Camera and my dim led light and my single dead pixel
So Dear other users
If it doesnt affect your handling of the device its best to forget about it.
super-user2.3 said:
hi guys i want to buy this phone soon and i just wanted to check if the build quality issues i read about are real or not
1) do the flaps really pop up on their own? and if yes what has caused them to do so?is it a manufacturing error?
2) i read about some camera issues with not starting from lockscreen
3) some devices has reported that because of the size of the phone the device has suffered from cracks and niggles caused by the pressure while in pockets?
and please if u can give me your overall experience with the phone and should i buy it or not
p.s : i'm coming fro htc one m7 but the m8 is too expensive and i want to try sony now
thanks in advance to all
Click to expand...
Click to collapse
1. Not for me. Probably extreme use/excessive opening.
2. Nope. Perfect here.
3. Well i personally havent had this happen. I have dropped my phone onto concrete without a case while running from my pockets and its still perfect with literally only 1 small not noticble mark on the corner so i doubt itll crack from pressure in your pocket.
Go for the z2. Its a great phone imho.
---------- Post added at 12:30 AM ---------- Previous post was at 12:25 AM ----------
Envious_Data said:
I agree with some of these issues arent realy issues
Ive had 4 Z2 replacements and i only had them replaced due to serious heating issues, large quantities of dead pixels and one if not both speakers being dead
Im happy with my off centre Camera and my dim led light and my single dead pixel
So Dear other users
If it doesnt affect your handling of the device its best to forget about it.
Click to expand...
Click to collapse
4 Z2's?!?!? Holy sheet metal. Wow you are very unlucky. I personally have a 100% perfect no issues at all z2. If your current phone has issues, just keep returning it. I had 3 nexus 5's, all with various actual issues before i got a perfect one... then i water damaged it. Lmao
build quality issues can affect waterproofing?
maddboss said:
build quality issues can affect waterproofing?
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headphone port, gaps and speaker grill problems can potentially hurt the devices water resistance ability
alb3rtt said:
The gaps form no actual issue, same with off centred camera (that i know of), the flaps popping off is an actual issue but i dont personally know anyone who has had this happen to them, only a few xda users. (Probably due to the constant opening for flashing purposes/other purposes)
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Click to collapse
Envious_Data said:
I agree with some of these issues arent realy issues
Ive had 4 Z2 replacements and i only had them replaced due to serious heating issues, large quantities of dead pixels and one if not both speakers being dead
Im happy with my off centre Camera and my dim led light and my single dead pixel
So Dear other users
If it doesnt affect your handling of the device its best to forget about it.
Click to expand...
Click to collapse
so you're sayin that gaps can't affect waterproofing?
maddboss said:
so you're sayin that gaps can't affect waterproofing?
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Well the gaps and headphone port issues im not too sure realy.
Envious_Data said:
Well the gaps and headphone port issues im not too sure realy.
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anyway I'll try it sometime but I'm a bit scared about the gaps
maddboss said:
so you're sayin that gaps can't affect waterproofing?
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Click to collapse
They dont. If you want to make sure that it is waterproof, go on the test if waterproof without water thread.

WTH - Now Sony Says the Z Series Is NOT Waterproof?!

There have been a number of posts about water damage on the Z series phones for years. Some have even accused these phones of not being truly waterproof. Now, even Sony agrees:
http://www.xperiablog.net/2015/09/10/sony-changes-stance-on-waterproof-phones-do-not-use-underwater/
This completely sucks since Sony spent $$$$ advertising the waterproof nature of their devices. We should all be getting our money back for false advertising (ha - like that will ever happen).
Why we need threads like this always ><"
I had a z2 and toked it under the shower and recorded my son and wife in the swimming pool and even under water for more then 5 min and same did it with my z3 and all os working still fine and no damage !!
I guess you keep the flaps open.
Verstuurd vanaf mijn D6603 met Tapatalk
I think they are afraid too many people will take the waterproof part for granted, ignoring the chlorine/salt water warning leading to returns for failures. Also there were a sizable minority whose phones weren't properly sealed even with flaps closed (factory defect). All that makes a big difference in relation to returns and customer service issues.
I always saw the waterproof feature as accident protection more than something to purposely take advantage of, despite Sony's advertising.
Basically they are just playing it safe, I don't blame them for that (My opinion). Others may have differing opinions though.
I wouldn't put mine under water even if they were 100% sure it wouldn't get damaged. It's more of a safety feature for me.
Sent from my D6603 using Tapatalk
Always looked at it more water resistant than "proof", the iP rating even says resistant
sherlock5545 said:
I wouldn't put mine under water even if they were 100% sure it wouldn't get damaged. It's more of a safety feature for me.
Sent from my D6603 using Tapatalk
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Click to collapse
Please explain the safety hazard of using a sealed, low voltage device in water.
Sent from my D5803 using XDA Free mobile app
He meant, he sees it as accident protection more than something to be purposely taken advantage of.
I knew it. Sony just made this statement because of those (sorry) dumb or not so smart people who dunk their z series to salt water, chlorinated water, or chlorinated swimming pool. Sony had enough for them and consumers always mock them like crazy because their phones got dead. To clear things up, they made this statement, to me, there are a lot of consumers who experienced great things with their z series, like they luckily dunk their phones to water and nothing happened, it still works perfectly. But some of the unlucky ones didn't go that well.
Sent from my D6653 using XDA Free mobile app
Anyone in the UK fancy trying to claim the product was miss-sold to them? I'd guess a complaint to Trading Standards, your mobile network and Sony would have to be upheld. There is no shortage of promotional material from both Sony and Mobile Networks selling the z3 as the phone you can use underwater...
Shiftone said:
Anyone in the UK fancy trying to claim the product was miss-sold to them? I'd guess a complaint to Trading Standards, your mobile network and Sony would have to be upheld. There is no shortage of promotional material from both Sony and Mobile Networks selling the z3 as the phone you can use underwater...
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Seriously, did you not even read the article?! It shows example after example of Sony's advertising explicitly calling the phone "waterproof" and being used while completely submerged in water. Some ads even show it being used in a chlorinated pool. MY BAD!!!
The phone was always advertised as being IP68 rated, meaning fully submersible to 1.5m for 30 min. Now Sony says you can't even do that. Stop defending Sony's lawyers and call them out for the false advertising that they used.
And it was because of so many people on XDA creating threads about their water damaged phones that prevented me from submerging mine. Otherwise, I would have taken it into a pool just as Sony's advertising suggests. It could have been just fine, or it could have irreparably damaged my phone. I'm just no longer willing to take that risk knowing that even Sony won't stand behind their product.
This is a pretty big hit to Sony, or should I say another hit. I really like Sony devices and have owned many so this won't stop me from purchasing a Z5 but you have to wonder how this effects the global market share and Sony's viability in the mobile device market.
I have first Z, Z1s and now Z3. I also have Z tablet and Z2 tablet. I used them all in water either washed them or in the pools without any problem.
So I'm not sure what Sony tried to do with their statements.
Sent from my D6616 using Tapatalk
There's a pretty big conversation here over at /r/Android. Maybe you can find some explanation. Personally I just think they changed it because there are idiots who kept getting water in.
https://www.reddit.com/r/Android/comments/3kg50z/sony_changes_stance_on_waterproof_phones_do_not/
Sent from my D6653 using Tapatalk
Bull****
I just had to send mine to Sonys repair center 2 weeks ago. After using it under water for 5 minutes or less, making sure that the flaps were well closed an not going deeper than 1 meter, the touchscreen stopped working. Beside that, everything was working fine, being able to still using it after connecting a mouse. Luckily they repaired it without any comments but in the technical paper work they do not mention anything about the reason that lead to this. At the shop where I left it, the worker told me that Sony repairs an average of 2-3 devices out of 10 that broke after water damage. The thing is that you can't prove that you have closed well the flaps, and you can't prove that the technician did perform a vacuum test or not to check the devices sealing when they recieved it. All this said, people that do submerge it are at Sonys mercy...so better buy a water resistant bag or case for it, if there is any one to avoid some bad surprises. The phone is on the way and maybe with it I will receive a more detailed explanation of the situation. These are the components that they supposedly replaced:
Screw Other Len:2.6 Diam:1.4
Adhesive Battery Rear
Adhesive Battery Rear 2
Adhesive Rear Panel
Cushion Battery
Technical comments:
Terminal reparado en garantía, funciona correctamente. Se ha realizado un cambio de frontal, actualización de software a la última versión y reseteo del terminal.
Made me laugh, they performed a FRONT change, they keep the vocabulary very ambiguous to avoid generalizing the devices issues. I really expected more from this company.
Kraftwerk87 said:
I just had to send mine to Sonys repair center 2 weeks ago. After using it under water for 5 minutes or less, making sure that the flaps were well closed an not going deeper than 1 meter, the touchscreen stopped working. Beside that, everything was working fine, being able to still using it after connecting a mouse. Luckily they repaired it without any comments but in the technical paper work they do not mention anything about the reason that lead to this. At the shop where I left it, the worker told me that Sony repairs an average of 2-3 devices out of 10 that broke after water damage. The thing is that you can't prove that you have closed well the flaps, and you can't prove that the technician did perform a vacuum test or not to check the devices sealing when they recieved it. All this said, people that do submerge it are at Sonys mercy...so better buy a water resistant bag or case for it, if there is any one to avoid some bad surprises. The phone is on the way and maybe with it I will receive a more detailed explanation of the situation. These are the components that they supposedly replaced:
Screw Other Len:2.6 Diam:1.4
Adhesive Battery Rear
Adhesive Battery Rear 2
Adhesive Rear Panel
Cushion Battery
Technical comments:
Terminal reparado en garantía, funciona correctamente. Se ha realizado un cambio de frontal, actualización de software a la última versión y reseteo del terminal.
Made me laugh, they performed a FRONT change, they keep the vocabulary very ambiguous to avoid generalizing the devices issues. I really expected more from this company.
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Your situation is typical of other members of this forum. You used the phone as advertised and it failed. I'm not saying you're the majority, but I disagree with those who claim user error. From what I've seen numerous times on this forum, the water doesn't usually enter through the flaps. Many have claimed that the moisture indicator behind the flap never changes color, so it is failing somewhere else.
Sent from my D5803 using XDA Free mobile app
GUYS!! This is a misunderstanding by XperiaBlog. Z3+ & Z5 are NOT fully waterproof, because the USB port is not protected. Everything else still is...
It looks like a paradox. I cannot use my phone underwater though it's said to be waterproof.
PuffDaddy_d said:
Seriously, did you not even read the article?! It shows example after example of Sony's advertising explicitly calling the phone "waterproof" and being used while completely submerged in water. Some ads even show it being used in a chlorinated pool.
The phone was always advertised as being IP68 rated, meaning fully submersible to 1.5m for 30 min. Now Sony says you can't even do that. Stop defending Sony's lawyers and call them out for the false advertising that they used.
And it was because of so many people on XDA creating threads about their water damaged phones that prevented me from submerging mine. Otherwise, I would have taken it into a pool just as Sony's advertising suggests. It could have been just fine, or it could have irreparably damaged my phone. I'm just no longer willing to take that risk knowing that even Sony won't stand behind their product.
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Seriously, did you not even read the post you are replying to? You are saying exactly the same thing.
coch said:
Seriously, did you not even read the post you are replying to? You are saying exactly the same thing.
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Wow - yeah, I totally misread his post!
*inserts foot into mouth*
I think it said somewhere that Sony changed its recommendations but not their warranty. You can take it under water, you will get a free repair if it fails. But to keep everyone from doing it Sony has stopped promoting that behaviour.

Z5 Premium Waterproof Test

So I finally decided to dunk my Z5P underwater to see if it still has the waterproofing build that Xperia is famous for and, lo and behold, in spite of Sony's softening on the waterproof marketing, Z5P is, apparently, still as waterproof as its older brothers are! This is still the only smartphone out there that has this environmental protection while melding it in a super elegant design. Durability and design at its best and finest! I could live with the occasional overheating and I don't regret buying this beast!
1080P: https://youtu.be/nJjPDON_X6I
4K: https://youtu.be/wymIerCClzw
Lawliet918 said:
So I finally decided to dunk my Z5P underwater to see if it still has the waterproofing build that Xperia is famous for and, lo and behold, in spite of Sony's softening on the waterproof marketing, Z5P is, apparently, still as waterproof as its older brothers are! This is still the only smartphone out there that has this environmental protection while melding it in a super elegant design. Durability and design at its best and finest! I could live with the occasional overheating and I don't regret buying this beast!
https://youtu.be/nJjPDON_X6I
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Niiice what resolution were you shooting at? Also this is beautiful, where's this located!
samsmalls said:
Niiice what resolution were you shooting at? Also this is beautiful, where's this located!
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shot at 1080P but i have another shorter underwater video shot at 4K. this is in El Nido, Palawan islands, Philippines. was there for a short vacation.
I think the issue isn't that the phone isn't waterproof, however the concern (for me at least) is that if there is a problem Sony don't cover it. I had the Xperia Z2 where the waterproofing failed and Sony refused to repair it...
NJ72 said:
I think the issue isn't that the phone isn't waterproof, however the concern (for me at least) is that if there is a problem Sony don't cover it. I had the Xperia Z2 where the waterproofing failed and Sony refused to repair it...
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Sony shouldn't cover it, at least not until they get some kind of sensor that knows at what depth, pressure and water type it failed in. If they cover it now they cannot conclude which factors that lead to its failure. Sony states only freshwater. What if it gets damaged by saltwater? They cannot prove which one it is.
KbaB.BroS said:
Sony shouldn't cover it, at least not until they get some kind of sensor that knows at what depth, pressure and water type it failed in. If they cover it now they cannot conclude which factors that lead to its failure. Sony states only freshwater. What if it gets damaged by saltwater? They cannot prove which one it is.
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That's a fair point, but you should cover the features you advertise. It comes with a pair of headphones in the box, if they fail then I return them to Sony for repair - they don't know how well I have looked after them (providing there is no outward sign of accidental damage) but they still warrant them. Innocent until proven guilty IMHO.
I agree that there will be many people using them in conditions other than specified by Sony, but they shouldn't promote the waterproofing in advertisements etc. IMHO.
They didn't advertise it as a rugged phone, so if the glass on the front or back breaks I don't expect them to replace it. They did advertise it as waterproof, so I expect them to warrant a feature that it was purchased for - the fact they can't determine whether it was fresh water or salt water shouldn't be the consumer's issue.
NJ72 said:
That's a fair point, but you should cover the features you advertise. It comes with a pair of headphones in the box, if they fail then I return them to Sony for repair - they don't know how well I have looked after them (providing there is no outward sign of accidental damage) but they still warrant them. Innocent until proven guilty IMHO.
I agree that there will be many people using them in conditions other than specified by Sony, but they shouldn't promote the waterproofing in advertisements etc. IMHO.
They didn't advertise it as a rugged phone, so if the glass on the front or back breaks I don't expect them to replace it. They did advertise it as waterproof, so I expect them to warrant a feature that it was purchased for - the fact they can't determine whether it was fresh water or salt water shouldn't be the consumer's issue.
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1. As for headphones that comes bundled with phones nowadays, they are cheap. If they break and you send them in for service they usually replace them instead of repair because of the low price it costs for them to be manufactured. A phone on the other hand costs much higher to manufacture and if water has damaged it, the motherboard short-circuit and one of the pins to a module burns at least. If they would repair that they would be forced to replace the whole motherboard, and that includes other components associated with it. Comparing this cost with cheap headphones, you get a number much higher.
2. The IP certificate is given by a company that tests devices. If Sony have received such a certification from them of course they would advertise it, it's the same as "the best phone awards". If there's something they can use to get more buyers they will use it, this applies to every company out there. At the end of this waterproof statement in advertisements there's always a "*". You can read more about it at the bottom of the page mostly. Sony says no warranty covering damages and links to the official IP website so you can read further about what this certificate means. Sony does nothing wrong here, the law allows them to advertise like this.
KbaB.BroS said:
1. As for headphones that comes bundled with phones nowadays, they are cheap. If they break and you send them in for service they usually replace them instead of repair because of the low price it costs for them to be manufactured. A phone on the other hand costs much higher to manufacture and if water has damaged it, the motherboard short-circuit and one of the pins to a module burns at least. If they would repair that they would be forced to replace the whole motherboard, and that includes other components associated with it. Comparing this cost with cheap headphones, you get a number much higher.
2. The IP certificate is given by a company that tests devices. If Sony have received such a certification from them of course they would advertise it, it's the same as "the best phone awards". If there's something they can use to get more buyers they will use it, this applies to every company out there. At the end of this waterproof statement in advertisements there's always a "*". You can read more about it at the bottom of the page mostly. Sony says no warranty covering damages and links to the official IP website so you can read further about what this certificate means. Sony does nothing wrong here, the law allows them to advertise like this.
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1. Completely understand, but the consumer should not be penalised due to the cost of repair/ replacement. A warranty is a warranty - whether it's a pair of cheap headphones or a £10,000 TV; the business is required by law to offer a warranty on an electronic product.
2. It's not really the same as 'Best phone of the year' award as it is a certification guaranteeing a performance factor. It's an independant certification, but it is a validation of a feature. It's the same as them saying it's a 4K screen on the Z5P - it has been validated by independant parties and if a pixel fails then I expect them to replace it under warranty. You don't know why the pixel failed, it could be that the device was exposed to too much heat in a particular area of the screen (bad example, but you get the idea). They claim a product has a certain hardware feature, if it fails it should be fixed.
An extension of the above point is that the FCC provide devices with certification for use of the wireless spectrum in the US. If my phone's GSM antenna fails during my ownership, even through a means of misuse that cannot be traced then I would still return to Sony for repair/ replacement. It should not be the consumer's responsibility to prove they weren't using it in salt water/ warm water or whatever, but the vendor's responsibility to prove the consumer was misusing the device.
Lawliet918 said:
I could live with the occasional overheating
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That's why it's waterproof, when overheating you can dunk it in fresh water to cool it down lol
Just joking, mine doesn't overheat at all. It feels a bit warm in my hands sometimes but cpu does not overheat. That means heatsinking does its job!
NJ72 said:
1. Completely understand, but the consumer should not be penalised due to the cost of repair/ replacement. A warranty is a warranty - whether it's a pair of cheap headphones or a �£10,000 TV; the business is required by law to offer a warranty on an electronic product.
2. It's not really the same as 'Best phone of the year' award as it is a certification guaranteeing a performance factor. It's an independant certification, but it is a validation of a feature. It's the same as them saying it's a 4K screen on the Z5P - it has been validated by independant parties and if a pixel fails then I expect them to replace it under warranty. You don't know why the pixel failed, it could be that the device was exposed to too much heat in a particular area of the screen (bad example, but you get the idea). They claim a product has a certain hardware feature, if it fails it should be fixed.
An extension of the above point is that the FCC provide devices with certification for use of the wireless spectrum in the US. If my phone's GSM antenna fails during my ownership, even through a means of misuse that cannot be traced then I would still return to Sony for repair/ replacement. It should not be the consumer's responsibility to prove they weren't using it in salt water/ warm water or whatever, but the vendor's responsibility to prove the consumer was misusing the device.
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1. They provide warranty for the things they state. Water damage is something they don't state. They have even made it clear that it's not covered.
2. I admit, comparing IP with an award was bad. As you say, the IP certificate is a validation of a feature, that gives them the right to promote it. It's up to them to cover it under warranty or not, as long as they follow the law accordingly and make it clear. Sony have made it clear, but of course, it's up to the consumer to read that part before purchase. FCC is covered under warranty by law, they are forced to fix anything associated with it, as long as they cannot prove it was caused by misusing.
As for the part where it's the vendors responsibility to prove something misused or not, that's exactly why Sony don't cover it under warranty, they can't prove it as of right now. Damages caused by liquids are expensive to repair. A screen with dead pixels only needs the LCD to be replaced, water damage requires the motherboard to be replaced and everything associated with it.
KbaB.BroS said:
1. They provide warranty for the things they state. Water damage is something they don't state. They have even made it clear that it's not covered.
2. I admit, comparing IP with an award was bad. As you say, the IP certificate is a validation of a feature, that gives them the right to promote it. It's up to them to cover it under warranty or not, as long as they follow the law accordingly and make it clear. Sony have made it clear, but of course, it's up to the consumer to read that part before purchase. FCC is covered under warranty by law, they are forced to fix anything associated with it, as long as they cannot prove it was caused by misusing.
As for the part where it's the vendors responsibility to prove something misused or not, that's exactly why Sony don't cover it under warranty, they can't prove it as of right now. Damages caused by liquids are expensive to repair. A screen with dead pixels only needs the LCD to be replaced, water damage requires the motherboard to be replaced and everything associated with it.
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I know they have made it clear(ish) in their warranty that it isn't covered, but would we all be so OK with it if they had said "Sorry, we're not going to cover any failures to the headphone jack as it is prone to dust ingress"? I doubt it, people would say it is ridiculous and a regulatory body would force them to cover it.
I'm not arguing that Sony have done anything officially wrong, I'm just saying that - in my opinion - they should cover it. I know they don't and that it's not about to change.
And once again, it doesn't matter how labour intensive it is, or how potentially expensive it is to repair - companies are required by EU law to provide a warranty on electronics which covers faults developed due to manufacturing defects. Assuming no foul play, a waterproof phone which is not waterproof should, in my opinion, fall under that warranty.
Why should I be potentially be penalised because someone may try to commit fraud by claiming against misuse?
NJ72 said:
I know they have made it clear(ish) in their warranty that it isn't covered, but would we all be so OK with it if they had said "Sorry, we're not going to cover any failures to the headphone jack as it is prone to dust ingress"? I doubt it, people would say it is ridiculous and a regulatory body would force them to cover it.
I'm not arguing that Sony have done anything officially wrong, I'm just saying that - in my opinion - they should cover it. I know they don't and that it's not about to change.
And once again, it doesn't matter how labour intensive it is, or how potentially expensive it is to repair - companies are required by EU law to provide a warranty on electronics which covers faults developed due to manufacturing defects. Assuming no foul play, a waterproof phone which is not waterproof should, in my opinion, fall under that warranty.
Why should I be potentially be penalised because someone may try to commit fraud by claiming against misuse?
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It's all about money here. If the headphone jack would fail, they could easily replace it, because the motherboard wouldn't be harmed (in most cases). Water damage doesn't ruin one thing, it ruins many other things. That's why almost every company out there won't fix liquid damages.
Inside the manual about water protection it's written that Sony doesn't recommend the phone to be submerged into water, even if it can. The only thing they can guarantee is protection against rain. Therefore, if the consumer doesn't follow the instructions given by the vendors they can't be held responsible, the law is on the side of the vendor. Samsung had a design flaw with their Note 5s. The pen would get stuck and break the mechanism if the pen was put in the wrong direction. They solved this by stating it in the manual afterwards and consequently got the law on their side. They also secretly improved the newer batches.
KbaB.BroS said:
It's all about money here. If the headphone jack would fail, they could easily replace it, because the motherboard wouldn't be harmed (in most cases). Water damage doesn't ruin one thing, it ruins many other things. That's why almost every company out there won't fix liquid damages.
Inside the manual about water protection it's written that Sony doesn't recommend the phone to be submerged into water, even if it can. The only thing they can guarantee is protection against rain. Therefore, if the consumer doesn't follow the instructions given by the vendors they can't be held responsible, the law is on the side of the vendor. Samsung had a design flaw with their Note 5s. The pen would get stuck and break the mechanism if the pen was put in the wrong direction. They solved this by stating it in the manual afterwards and consequently got the law on their side. They also secretly improved the newer batches.
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I know and agree with what you're saying, Sony are on 10 feet of concrete when it comes to the legal stance - I still think that they SHOULD cover it under warranty.
The note 5 S-pen issue is also different, because the mechanism didn't fail through normal use - as such they knew full well the user was to blame for using it incorrectly.
I also know that the Z5P's manual says it shouldn't be fully submerged, but this is an overall point about Xperia's marketing today and in the past that the Xperia is waterproof. If you state it is and advertise it as such then in my opinion you should warranty it as such.
It's not a question of whether they are legally in the wrong, we all know that they aren't.
NJ72 said:
I know and agree with what you're saying, Sony are on 10 feet of concrete when it comes to the legal stance - I still think that they SHOULD cover it under warranty.
The note 5 S-pen issue is also different, because the mechanism didn't fail through normal use - as such they knew full well the user was to blame for using it incorrectly.
I also know that the Z5P's manual says it shouldn't be fully submerged, but this is an overall point about Xperia's marketing today and in the past that the Xperia is waterproof. If you state it is and advertise it as such then in my opinion you should warranty it as such.
It's not a question of whether they are legally in the wrong, we all know that they aren't.
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I fully know what you're saying. In the consumer's aspect they SHOULD because we get it better and feel safer about our devices. In the vendor's aspect, they SHOULD NOT, because a company that plays too nice and decides to fix everything faulty will lose money. If the company sees no revenue coming from that division they will eventually sell it or scrap it. If that's the case, you might lose the warranty entirely. They have a budget that needs to be followed. If they cover water damages under warranty a bigger budget must be placed within service and repair. Because it's unknown how many devices they will receive a safety margin must be set, which leads to a bigger budget than needed. Consequently, the budget will shrink in other divisions. We consumers have to get real, we need to know how a company works and stop saying that they should do this and that without considering fundamental things like economy.
As for normal use, it's something the vendor decides it to be. If the consumer does something not normal (submerging it into water) the fault lies with the consumer and not the vendor. Sony tells the consumers how to use the device in the manual. If the consumer does something else it's their fault.
They state that the phone is waterproof and further explains it in details further below when marketing. An advertisement needs to catch the eyes of consumers. If a keynote like "waterproof, but not covered under warranty" is put right on the front page, consumers will look away. It needs to be short and direct, "waterproof". For further explaining you simply follow the "*" where it refers to and read more about it.
Face it, the majority of consumers won't go diving somewhere with it, that IP certification makes consumers feel safe when using it in rain and cleaning it, nothing else.
Since their change of policy, they stopped advertising with underwater shots of the device, only shots when the device has water droplets on it are used. I would agree with you if they advertised with underwater shots, but they don't. They advertise accordingly to how they recommend the device to be used. Any other use is not Sony's fault.
KbaB.BroS said:
I fully know what you're saying. In the consumer's aspect they SHOULD because we get it better and feel safer about our devices. In the vendor's aspect, they SHOULD NOT, because a company that plays too nice and decides to fix everything faulty will lose money. If the company sees no revenue coming from that division they will eventually sell it or scrap it. If that's the case, you might lose the warranty entirely. They have a budget that needs to be followed. If they cover water damages under warranty a bigger budget must be placed within service and repair. Because it's unknown how many devices they will receive a safety margin must be set, which leads to a bigger budget than needed. Consequently, the budget will shrink in other divisions. We consumers have to get real, we need to know how a company works and stop saying that they should do this and that without considering fundamental things like economy.
As for normal use, it's something the vendor decides it to be. If the consumer does something not normal (submerging it into water) the fault lies with the consumer and not the vendor. Sony tells the consumers how to use the device in the manual. If the consumer does something else it's their fault.
They state that the phone is waterproof and further explains it in details further below when marketing. An advertisement needs to catch the eyes of consumers. If a keynote like "waterproof, but not covered under warranty" is put right on the front page, consumers will look away. It needs to be short and direct, "waterproof". For further explaining you simply follow the "*" where it refers to and read more about it.
Face it, the majority of consumers won't go diving somewhere with it, that IP certification makes consumers feel safe when using it in rain and cleaning it, nothing else.
Since their change of policy, they stopped advertising with underwater shots of the device, only shots when the device has water droplets on it are used. I would agree with you if they advertised with underwater shots, but they don't. They advertise accordingly to how they recommend the device to be used. Any other use is not Sony's fault.
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I fully agree with what you're saying about the business P&L side of things, you can't fix everything and expect to make money - but what a business shouldn't do is use something for marketing but caveat-the-ass out of it.
OK, they have adapted a lot of their marketing after they made the announcement for the Z5 series, however they have been making waterproof* phones for ages now without a single asterisk, caveat or mention in the manuals (I read the Z2's manual and warranty after mine got water damaged in cold fresh water). I agree it should be on the consumer to read the Ts & Cs prior to purchase, but if you market a feature then I think it should be covered by warranty.
It's all opinion at the end of the day, and I bought the Z5 Premium knowing full well the warranty doesn't cover it however I feel that Sony should take it in to account rather than changing their marketing half way through the process.
Equally - most people won't go diving with it, so how much more would it really cost to replace water damaged phones?
NJ72 said:
I fully agree with what you're saying about the business P&L side of things, you can't fix everything and expect to make money - but what a business shouldn't do is use something for marketing but caveat-the-ass out of it.
OK, they have adapted a lot of their marketing after they made the announcement for the Z5 series, however they have been making waterproof* phones for ages now without a single asterisk, caveat or mention in the manuals (I read the Z2's manual and warranty after mine got water damaged in cold fresh water). I agree it should be on the consumer to read the Ts & Cs prior to purchase, but if you market a feature then I think it should be covered by warranty.
It's all opinion at the end of the day, and I bought the Z5 Premium knowing full well the warranty doesn't cover it however I feel that Sony should take it in to account rather than changing their marketing half way through the process.
Equally - most people won't go diving with it, so how much more would it really cost to replace water damaged phones?
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The high IP certification most Xperia phones have makes it foolproof when using it in rain or cleaning it, using it the way the vendor intended. A water damage caused by this is almost impossible, again, because of the high IP certification (it can happen but extremely rarely). Therefore no device should fail, as long as you use it like intended. Sony can hype it how much they want as long as they advertise accordingly the intended usage. They don't dunk it into water, neither should the consumer, simple.
KbaB.BroS said:
The high IP certification most Xperia phones have makes it foolproof when using it in rain or cleaning it, using it the way the vendor intended. A water damage caused by this is almost impossible, again, because of the high IP certification (it can happen but extremely rarely). Therefore no device should fail, as long as you use it like intended. Sony can hype it how much they want as long as they advertise accordingly the intended usage. They don't dunk it into water, neither should the consumer, simple.
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Please watch the following official sony video from 1:20 onwards. It shows them using the phone (Xperia Z1) underwater to capture photos and videos. How can you say that the IP certification is just for cleaning the phone?
I know they have stopped this with the Z5 series (and a couple before) but the Z1 was not covered for water damage
https://www.youtube.com/watch?v=blUhgOJXetM
NJ72 said:
Please watch the following official sony video from 1:20 onwards. It shows them using the phone (Xperia Z1) underwater to capture photos and videos. How can you say that the IP certification is just for cleaning the phone?
I know they have stopped this with the Z5 series (and a couple before) but the Z1 was not covered for water damage
https://www.youtube.com/watch?v=blUhgOJXetM
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When Z1 was made waterproofing was covered under warranty and they could be used like this according to Sony. I had a Z1c and sent it to service with water damage and they fixed it. The phone is 3 years old now, so there's no warranty left at all
Because that the IP certification is that HIGH, it's guaranteed and impossible that rain will damage it. Therefore they see no reason to cover water damage under warranty, because the HIGH IP certification certifies it for water submersion and it will therefore survive rain guaranteed. Because that it will survive rain guaranteed Sony can say that water submersion is not recommended and not cover water damages under warranty.
What about that salty water? , can my Z5P handle this aswell without any problems to the paint and headphone jack and charging port?
dutchman1993 said:
What about that salty water? , can my Z5P handle this aswell without any problems to the paint and headphone jack and charging port?
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The manual says ONLY freshwater.
Sent from my Xperia Z5 Premium using XDA Labs

Xperia X Compact secretly waterproof?

Hi guys,
I have read that Xperia X and X Compact might be secretely watrerproof. Of course it makes no sense to me and it sounds dumb. Anyway, I have performed a pressure test on my X Compact and actually the results are quite similar to those from Z3 Compact, so maybe there is a grain of truth in these rumors. What do you think guys?
i think there maybe be some true about it, i think a least water resistant he is. The reason sony could be not saying is water proof is to avoid the warranty for water damage, as it cannot be defined as to be hardware fault (bad glue) or due to the user making unintended use (submersion on unclean water, over the time or profundity, leaving the cover open).
For me what favor being water proof, 1- the pressure test; 2- the sim/SD slot having a ruber closing similar to the Z cover model;
Also if you look at the fingerprint sony did input it on the phone and leave it unused.
But how knows the best way would be for someone to do a submersion test, but who wants to do it?
Sony Xperia X Compact in Pepsi Cola
also take a look at the teardown https://www.youtube.com/watch?v=SMfvUJBUWOc it seams to have a glue similar to the olders Z's the usb has a rubber around, earphone jack is glued (mighty be just to fixate) uper speaker is also glued and lower one has a cover similar to the older model (seams like a number one thing) the buttons it dindt show but they seam fixated to the body
It is possible that it's waterproof but for more cost savings they didn't pay to get it certified. All we need is for someone to test it...
My understanding is that the Japanese version is IP rated, while other regions were not. I'm still not planning on testing that theory, but there's a lot of evidence (including anecdotal) that this may be true.
Just tried on my X Compact [pressure sensor test: 993 -> 1002 Millibar].
It works perfectly under water.
No damage after.
It only needs some minutes for the mic to dry completely.
Video on youtube, search for "sony xperia x compact underwater call".
I'm not allowed to post links here since this is my 2nd post.
asd678 said:
I'm not allowed to post links here since this is my 2nd post.
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Lets not forget the U.S version wasn't supposed to have a fingerprint reader so the comment about certification could be true, add this and the other video to the equation and it seems like we do have water proofing.
XperienceD said:
Lets not forget the U.S version wasn't supposed to have a fingerprint reader so the comment about certification could be true, add this and the other video to the equation and it seems like we do have water proofing.
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Electronics will work in DI water.
It needs to be shown working in a toilet.
volcolm said:
Electronics will work in DI water.
It needs to be shown working in a toilet.
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Fair enough.
Just made another video where the aqueduct water is evident.
Like before, I'm still not allowed to post URLs, so, search on youtube for
"sony xperia x compact waterproofing".
Edit:
changed youtube video description to
"sony xperia x compact waterproof - evident aqueduct water"
i think sony just doesnt want to deal with any water problems so they say it's not waterproof so if someone's phone gets water damaged they don't need to take responsibilities. but they made it waterproof because that way it can share parts (SIM tray, charging port, headphone jack etc.) with other devices and don't need to order extra parts
sorry wrong post, can delete

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