So I finally decided to dunk my Z5P underwater to see if it still has the waterproofing build that Xperia is famous for and, lo and behold, in spite of Sony's softening on the waterproof marketing, Z5P is, apparently, still as waterproof as its older brothers are! This is still the only smartphone out there that has this environmental protection while melding it in a super elegant design. Durability and design at its best and finest! I could live with the occasional overheating and I don't regret buying this beast!
1080P: https://youtu.be/nJjPDON_X6I
4K: https://youtu.be/wymIerCClzw
Lawliet918 said:
So I finally decided to dunk my Z5P underwater to see if it still has the waterproofing build that Xperia is famous for and, lo and behold, in spite of Sony's softening on the waterproof marketing, Z5P is, apparently, still as waterproof as its older brothers are! This is still the only smartphone out there that has this environmental protection while melding it in a super elegant design. Durability and design at its best and finest! I could live with the occasional overheating and I don't regret buying this beast!
https://youtu.be/nJjPDON_X6I
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Niiice what resolution were you shooting at? Also this is beautiful, where's this located!
samsmalls said:
Niiice what resolution were you shooting at? Also this is beautiful, where's this located!
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shot at 1080P but i have another shorter underwater video shot at 4K. this is in El Nido, Palawan islands, Philippines. was there for a short vacation.
I think the issue isn't that the phone isn't waterproof, however the concern (for me at least) is that if there is a problem Sony don't cover it. I had the Xperia Z2 where the waterproofing failed and Sony refused to repair it...
NJ72 said:
I think the issue isn't that the phone isn't waterproof, however the concern (for me at least) is that if there is a problem Sony don't cover it. I had the Xperia Z2 where the waterproofing failed and Sony refused to repair it...
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Sony shouldn't cover it, at least not until they get some kind of sensor that knows at what depth, pressure and water type it failed in. If they cover it now they cannot conclude which factors that lead to its failure. Sony states only freshwater. What if it gets damaged by saltwater? They cannot prove which one it is.
KbaB.BroS said:
Sony shouldn't cover it, at least not until they get some kind of sensor that knows at what depth, pressure and water type it failed in. If they cover it now they cannot conclude which factors that lead to its failure. Sony states only freshwater. What if it gets damaged by saltwater? They cannot prove which one it is.
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That's a fair point, but you should cover the features you advertise. It comes with a pair of headphones in the box, if they fail then I return them to Sony for repair - they don't know how well I have looked after them (providing there is no outward sign of accidental damage) but they still warrant them. Innocent until proven guilty IMHO.
I agree that there will be many people using them in conditions other than specified by Sony, but they shouldn't promote the waterproofing in advertisements etc. IMHO.
They didn't advertise it as a rugged phone, so if the glass on the front or back breaks I don't expect them to replace it. They did advertise it as waterproof, so I expect them to warrant a feature that it was purchased for - the fact they can't determine whether it was fresh water or salt water shouldn't be the consumer's issue.
NJ72 said:
That's a fair point, but you should cover the features you advertise. It comes with a pair of headphones in the box, if they fail then I return them to Sony for repair - they don't know how well I have looked after them (providing there is no outward sign of accidental damage) but they still warrant them. Innocent until proven guilty IMHO.
I agree that there will be many people using them in conditions other than specified by Sony, but they shouldn't promote the waterproofing in advertisements etc. IMHO.
They didn't advertise it as a rugged phone, so if the glass on the front or back breaks I don't expect them to replace it. They did advertise it as waterproof, so I expect them to warrant a feature that it was purchased for - the fact they can't determine whether it was fresh water or salt water shouldn't be the consumer's issue.
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1. As for headphones that comes bundled with phones nowadays, they are cheap. If they break and you send them in for service they usually replace them instead of repair because of the low price it costs for them to be manufactured. A phone on the other hand costs much higher to manufacture and if water has damaged it, the motherboard short-circuit and one of the pins to a module burns at least. If they would repair that they would be forced to replace the whole motherboard, and that includes other components associated with it. Comparing this cost with cheap headphones, you get a number much higher.
2. The IP certificate is given by a company that tests devices. If Sony have received such a certification from them of course they would advertise it, it's the same as "the best phone awards". If there's something they can use to get more buyers they will use it, this applies to every company out there. At the end of this waterproof statement in advertisements there's always a "*". You can read more about it at the bottom of the page mostly. Sony says no warranty covering damages and links to the official IP website so you can read further about what this certificate means. Sony does nothing wrong here, the law allows them to advertise like this.
KbaB.BroS said:
1. As for headphones that comes bundled with phones nowadays, they are cheap. If they break and you send them in for service they usually replace them instead of repair because of the low price it costs for them to be manufactured. A phone on the other hand costs much higher to manufacture and if water has damaged it, the motherboard short-circuit and one of the pins to a module burns at least. If they would repair that they would be forced to replace the whole motherboard, and that includes other components associated with it. Comparing this cost with cheap headphones, you get a number much higher.
2. The IP certificate is given by a company that tests devices. If Sony have received such a certification from them of course they would advertise it, it's the same as "the best phone awards". If there's something they can use to get more buyers they will use it, this applies to every company out there. At the end of this waterproof statement in advertisements there's always a "*". You can read more about it at the bottom of the page mostly. Sony says no warranty covering damages and links to the official IP website so you can read further about what this certificate means. Sony does nothing wrong here, the law allows them to advertise like this.
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1. Completely understand, but the consumer should not be penalised due to the cost of repair/ replacement. A warranty is a warranty - whether it's a pair of cheap headphones or a £10,000 TV; the business is required by law to offer a warranty on an electronic product.
2. It's not really the same as 'Best phone of the year' award as it is a certification guaranteeing a performance factor. It's an independant certification, but it is a validation of a feature. It's the same as them saying it's a 4K screen on the Z5P - it has been validated by independant parties and if a pixel fails then I expect them to replace it under warranty. You don't know why the pixel failed, it could be that the device was exposed to too much heat in a particular area of the screen (bad example, but you get the idea). They claim a product has a certain hardware feature, if it fails it should be fixed.
An extension of the above point is that the FCC provide devices with certification for use of the wireless spectrum in the US. If my phone's GSM antenna fails during my ownership, even through a means of misuse that cannot be traced then I would still return to Sony for repair/ replacement. It should not be the consumer's responsibility to prove they weren't using it in salt water/ warm water or whatever, but the vendor's responsibility to prove the consumer was misusing the device.
Lawliet918 said:
I could live with the occasional overheating
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That's why it's waterproof, when overheating you can dunk it in fresh water to cool it down lol
Just joking, mine doesn't overheat at all. It feels a bit warm in my hands sometimes but cpu does not overheat. That means heatsinking does its job!
NJ72 said:
1. Completely understand, but the consumer should not be penalised due to the cost of repair/ replacement. A warranty is a warranty - whether it's a pair of cheap headphones or a �£10,000 TV; the business is required by law to offer a warranty on an electronic product.
2. It's not really the same as 'Best phone of the year' award as it is a certification guaranteeing a performance factor. It's an independant certification, but it is a validation of a feature. It's the same as them saying it's a 4K screen on the Z5P - it has been validated by independant parties and if a pixel fails then I expect them to replace it under warranty. You don't know why the pixel failed, it could be that the device was exposed to too much heat in a particular area of the screen (bad example, but you get the idea). They claim a product has a certain hardware feature, if it fails it should be fixed.
An extension of the above point is that the FCC provide devices with certification for use of the wireless spectrum in the US. If my phone's GSM antenna fails during my ownership, even through a means of misuse that cannot be traced then I would still return to Sony for repair/ replacement. It should not be the consumer's responsibility to prove they weren't using it in salt water/ warm water or whatever, but the vendor's responsibility to prove the consumer was misusing the device.
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1. They provide warranty for the things they state. Water damage is something they don't state. They have even made it clear that it's not covered.
2. I admit, comparing IP with an award was bad. As you say, the IP certificate is a validation of a feature, that gives them the right to promote it. It's up to them to cover it under warranty or not, as long as they follow the law accordingly and make it clear. Sony have made it clear, but of course, it's up to the consumer to read that part before purchase. FCC is covered under warranty by law, they are forced to fix anything associated with it, as long as they cannot prove it was caused by misusing.
As for the part where it's the vendors responsibility to prove something misused or not, that's exactly why Sony don't cover it under warranty, they can't prove it as of right now. Damages caused by liquids are expensive to repair. A screen with dead pixels only needs the LCD to be replaced, water damage requires the motherboard to be replaced and everything associated with it.
KbaB.BroS said:
1. They provide warranty for the things they state. Water damage is something they don't state. They have even made it clear that it's not covered.
2. I admit, comparing IP with an award was bad. As you say, the IP certificate is a validation of a feature, that gives them the right to promote it. It's up to them to cover it under warranty or not, as long as they follow the law accordingly and make it clear. Sony have made it clear, but of course, it's up to the consumer to read that part before purchase. FCC is covered under warranty by law, they are forced to fix anything associated with it, as long as they cannot prove it was caused by misusing.
As for the part where it's the vendors responsibility to prove something misused or not, that's exactly why Sony don't cover it under warranty, they can't prove it as of right now. Damages caused by liquids are expensive to repair. A screen with dead pixels only needs the LCD to be replaced, water damage requires the motherboard to be replaced and everything associated with it.
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I know they have made it clear(ish) in their warranty that it isn't covered, but would we all be so OK with it if they had said "Sorry, we're not going to cover any failures to the headphone jack as it is prone to dust ingress"? I doubt it, people would say it is ridiculous and a regulatory body would force them to cover it.
I'm not arguing that Sony have done anything officially wrong, I'm just saying that - in my opinion - they should cover it. I know they don't and that it's not about to change.
And once again, it doesn't matter how labour intensive it is, or how potentially expensive it is to repair - companies are required by EU law to provide a warranty on electronics which covers faults developed due to manufacturing defects. Assuming no foul play, a waterproof phone which is not waterproof should, in my opinion, fall under that warranty.
Why should I be potentially be penalised because someone may try to commit fraud by claiming against misuse?
NJ72 said:
I know they have made it clear(ish) in their warranty that it isn't covered, but would we all be so OK with it if they had said "Sorry, we're not going to cover any failures to the headphone jack as it is prone to dust ingress"? I doubt it, people would say it is ridiculous and a regulatory body would force them to cover it.
I'm not arguing that Sony have done anything officially wrong, I'm just saying that - in my opinion - they should cover it. I know they don't and that it's not about to change.
And once again, it doesn't matter how labour intensive it is, or how potentially expensive it is to repair - companies are required by EU law to provide a warranty on electronics which covers faults developed due to manufacturing defects. Assuming no foul play, a waterproof phone which is not waterproof should, in my opinion, fall under that warranty.
Why should I be potentially be penalised because someone may try to commit fraud by claiming against misuse?
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It's all about money here. If the headphone jack would fail, they could easily replace it, because the motherboard wouldn't be harmed (in most cases). Water damage doesn't ruin one thing, it ruins many other things. That's why almost every company out there won't fix liquid damages.
Inside the manual about water protection it's written that Sony doesn't recommend the phone to be submerged into water, even if it can. The only thing they can guarantee is protection against rain. Therefore, if the consumer doesn't follow the instructions given by the vendors they can't be held responsible, the law is on the side of the vendor. Samsung had a design flaw with their Note 5s. The pen would get stuck and break the mechanism if the pen was put in the wrong direction. They solved this by stating it in the manual afterwards and consequently got the law on their side. They also secretly improved the newer batches.
KbaB.BroS said:
It's all about money here. If the headphone jack would fail, they could easily replace it, because the motherboard wouldn't be harmed (in most cases). Water damage doesn't ruin one thing, it ruins many other things. That's why almost every company out there won't fix liquid damages.
Inside the manual about water protection it's written that Sony doesn't recommend the phone to be submerged into water, even if it can. The only thing they can guarantee is protection against rain. Therefore, if the consumer doesn't follow the instructions given by the vendors they can't be held responsible, the law is on the side of the vendor. Samsung had a design flaw with their Note 5s. The pen would get stuck and break the mechanism if the pen was put in the wrong direction. They solved this by stating it in the manual afterwards and consequently got the law on their side. They also secretly improved the newer batches.
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I know and agree with what you're saying, Sony are on 10 feet of concrete when it comes to the legal stance - I still think that they SHOULD cover it under warranty.
The note 5 S-pen issue is also different, because the mechanism didn't fail through normal use - as such they knew full well the user was to blame for using it incorrectly.
I also know that the Z5P's manual says it shouldn't be fully submerged, but this is an overall point about Xperia's marketing today and in the past that the Xperia is waterproof. If you state it is and advertise it as such then in my opinion you should warranty it as such.
It's not a question of whether they are legally in the wrong, we all know that they aren't.
NJ72 said:
I know and agree with what you're saying, Sony are on 10 feet of concrete when it comes to the legal stance - I still think that they SHOULD cover it under warranty.
The note 5 S-pen issue is also different, because the mechanism didn't fail through normal use - as such they knew full well the user was to blame for using it incorrectly.
I also know that the Z5P's manual says it shouldn't be fully submerged, but this is an overall point about Xperia's marketing today and in the past that the Xperia is waterproof. If you state it is and advertise it as such then in my opinion you should warranty it as such.
It's not a question of whether they are legally in the wrong, we all know that they aren't.
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I fully know what you're saying. In the consumer's aspect they SHOULD because we get it better and feel safer about our devices. In the vendor's aspect, they SHOULD NOT, because a company that plays too nice and decides to fix everything faulty will lose money. If the company sees no revenue coming from that division they will eventually sell it or scrap it. If that's the case, you might lose the warranty entirely. They have a budget that needs to be followed. If they cover water damages under warranty a bigger budget must be placed within service and repair. Because it's unknown how many devices they will receive a safety margin must be set, which leads to a bigger budget than needed. Consequently, the budget will shrink in other divisions. We consumers have to get real, we need to know how a company works and stop saying that they should do this and that without considering fundamental things like economy.
As for normal use, it's something the vendor decides it to be. If the consumer does something not normal (submerging it into water) the fault lies with the consumer and not the vendor. Sony tells the consumers how to use the device in the manual. If the consumer does something else it's their fault.
They state that the phone is waterproof and further explains it in details further below when marketing. An advertisement needs to catch the eyes of consumers. If a keynote like "waterproof, but not covered under warranty" is put right on the front page, consumers will look away. It needs to be short and direct, "waterproof". For further explaining you simply follow the "*" where it refers to and read more about it.
Face it, the majority of consumers won't go diving somewhere with it, that IP certification makes consumers feel safe when using it in rain and cleaning it, nothing else.
Since their change of policy, they stopped advertising with underwater shots of the device, only shots when the device has water droplets on it are used. I would agree with you if they advertised with underwater shots, but they don't. They advertise accordingly to how they recommend the device to be used. Any other use is not Sony's fault.
KbaB.BroS said:
I fully know what you're saying. In the consumer's aspect they SHOULD because we get it better and feel safer about our devices. In the vendor's aspect, they SHOULD NOT, because a company that plays too nice and decides to fix everything faulty will lose money. If the company sees no revenue coming from that division they will eventually sell it or scrap it. If that's the case, you might lose the warranty entirely. They have a budget that needs to be followed. If they cover water damages under warranty a bigger budget must be placed within service and repair. Because it's unknown how many devices they will receive a safety margin must be set, which leads to a bigger budget than needed. Consequently, the budget will shrink in other divisions. We consumers have to get real, we need to know how a company works and stop saying that they should do this and that without considering fundamental things like economy.
As for normal use, it's something the vendor decides it to be. If the consumer does something not normal (submerging it into water) the fault lies with the consumer and not the vendor. Sony tells the consumers how to use the device in the manual. If the consumer does something else it's their fault.
They state that the phone is waterproof and further explains it in details further below when marketing. An advertisement needs to catch the eyes of consumers. If a keynote like "waterproof, but not covered under warranty" is put right on the front page, consumers will look away. It needs to be short and direct, "waterproof". For further explaining you simply follow the "*" where it refers to and read more about it.
Face it, the majority of consumers won't go diving somewhere with it, that IP certification makes consumers feel safe when using it in rain and cleaning it, nothing else.
Since their change of policy, they stopped advertising with underwater shots of the device, only shots when the device has water droplets on it are used. I would agree with you if they advertised with underwater shots, but they don't. They advertise accordingly to how they recommend the device to be used. Any other use is not Sony's fault.
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I fully agree with what you're saying about the business P&L side of things, you can't fix everything and expect to make money - but what a business shouldn't do is use something for marketing but caveat-the-ass out of it.
OK, they have adapted a lot of their marketing after they made the announcement for the Z5 series, however they have been making waterproof* phones for ages now without a single asterisk, caveat or mention in the manuals (I read the Z2's manual and warranty after mine got water damaged in cold fresh water). I agree it should be on the consumer to read the Ts & Cs prior to purchase, but if you market a feature then I think it should be covered by warranty.
It's all opinion at the end of the day, and I bought the Z5 Premium knowing full well the warranty doesn't cover it however I feel that Sony should take it in to account rather than changing their marketing half way through the process.
Equally - most people won't go diving with it, so how much more would it really cost to replace water damaged phones?
NJ72 said:
I fully agree with what you're saying about the business P&L side of things, you can't fix everything and expect to make money - but what a business shouldn't do is use something for marketing but caveat-the-ass out of it.
OK, they have adapted a lot of their marketing after they made the announcement for the Z5 series, however they have been making waterproof* phones for ages now without a single asterisk, caveat or mention in the manuals (I read the Z2's manual and warranty after mine got water damaged in cold fresh water). I agree it should be on the consumer to read the Ts & Cs prior to purchase, but if you market a feature then I think it should be covered by warranty.
It's all opinion at the end of the day, and I bought the Z5 Premium knowing full well the warranty doesn't cover it however I feel that Sony should take it in to account rather than changing their marketing half way through the process.
Equally - most people won't go diving with it, so how much more would it really cost to replace water damaged phones?
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The high IP certification most Xperia phones have makes it foolproof when using it in rain or cleaning it, using it the way the vendor intended. A water damage caused by this is almost impossible, again, because of the high IP certification (it can happen but extremely rarely). Therefore no device should fail, as long as you use it like intended. Sony can hype it how much they want as long as they advertise accordingly the intended usage. They don't dunk it into water, neither should the consumer, simple.
KbaB.BroS said:
The high IP certification most Xperia phones have makes it foolproof when using it in rain or cleaning it, using it the way the vendor intended. A water damage caused by this is almost impossible, again, because of the high IP certification (it can happen but extremely rarely). Therefore no device should fail, as long as you use it like intended. Sony can hype it how much they want as long as they advertise accordingly the intended usage. They don't dunk it into water, neither should the consumer, simple.
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Please watch the following official sony video from 1:20 onwards. It shows them using the phone (Xperia Z1) underwater to capture photos and videos. How can you say that the IP certification is just for cleaning the phone?
I know they have stopped this with the Z5 series (and a couple before) but the Z1 was not covered for water damage
https://www.youtube.com/watch?v=blUhgOJXetM
NJ72 said:
Please watch the following official sony video from 1:20 onwards. It shows them using the phone (Xperia Z1) underwater to capture photos and videos. How can you say that the IP certification is just for cleaning the phone?
I know they have stopped this with the Z5 series (and a couple before) but the Z1 was not covered for water damage
https://www.youtube.com/watch?v=blUhgOJXetM
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When Z1 was made waterproofing was covered under warranty and they could be used like this according to Sony. I had a Z1c and sent it to service with water damage and they fixed it. The phone is 3 years old now, so there's no warranty left at all
Because that the IP certification is that HIGH, it's guaranteed and impossible that rain will damage it. Therefore they see no reason to cover water damage under warranty, because the HIGH IP certification certifies it for water submersion and it will therefore survive rain guaranteed. Because that it will survive rain guaranteed Sony can say that water submersion is not recommended and not cover water damages under warranty.
What about that salty water? , can my Z5P handle this aswell without any problems to the paint and headphone jack and charging port?
dutchman1993 said:
What about that salty water? , can my Z5P handle this aswell without any problems to the paint and headphone jack and charging port?
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The manual says ONLY freshwater.
Sent from my Xperia Z5 Premium using XDA Labs
Related
High Tech Crap have once again surpassed themselves with the Wizard.
My stylus is held in by sticky tape and the paint flakes off, however even worse my good friend Alex's died a few days ago of its own accord. He thought maybe it had just run out of batteries so he plugged the charger in and within seconds it got so hot that it burned him and melted all the internal stickers off. god knows what would have happened if he'd left it.
Just a warning. Sounds like a lawsuit to me
Your issues seem atypical--I've been reading through this forum for a few months now and haven't come across a single one where somebody said their Wizard blew up/melted/what have you. Sorry you're having problems, but isn't that what a warranty is for?
Doubt the paint and stylus are covered by warranty, certainly not the paint as they know its just an issue full stop and would be replacing each and every unit constantly.
I disagree with your assessment. See here.
Well when your house burns down, don't say I didn't warn you
Doubt the paint and stylus are covered by warranty, certainly not the paint as they know its just an issue full stop and would be replacing each and every unit constantly.
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They should do. You'd think for the price these things would be built to the highest standard. They MUST know these things are issues when they start producing these. Either that or they did NO product testing. I don't understand how it passes EC quality control.
If you bought a car and the paint fell off you'd expect it sorting out. I bet the paint won't flake off the Sony Ericssion p990.
If each of us here wrote to HTC/Trading Standards/our service providers we could get a brand new handset each.
In fact, if I start a petition on here that just requires name and email address, and sent it to HTC, threatening to send it to trading standards, how many people do you think would sign it if it meant a free device for each of us?
Because TBH, I'm pretty sick of spending hundereds of pounds on HTC junk only to have it fall apart after 2 months EVERY TIME, not to mention the software issues. In fact, I'm pretty sure they're required by law to replace things like that.
mike freegan said:
Because TBH, I'm pretty sick of spending hundereds of pounds on HTC junk only to have it fall apart after 2 months EVERY TIME, not to mention the software issues. In fact, I'm pretty sure they're required by law to replace things like that.
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I am really sorry to hear about your issues. However, you must understand that the K-JAM is nowhere near the Casio E-200 as far as quality is concerned. I went through 3 E-200's and the product line was so bad, Casio eventually pulled it off the market and not soon later exited the PPC market altogether.
I am on many forums and have heard relatively few complaint other than the standard stylus-loose issue and maybe just a complaint here and there that the paint on the blue "E" for internet explorer came off. Considering that the Wizard comes from Imate, T-Mobile, 02, DoPod, etc it seems relatively few people have the same issues as you mention. Personally, I beleive either you treat your device harshly or you got one from a bad production batch. I have had my K-JAM for 8 months already, and aside from the stylus being loose nothing else is wrong with the device.
If you are that dissapointed, get on the phone with support and demand that you want a replacement unit. Tell them exactly what you complained about here that you didn't expect such an expensive device to peel and chip. See how that goes.
Please read properly.
My device is fine. I was talking about my friend's device. I assure you, I take excellent care of mine.
My point was that there should be safety mechanisms to prevent things getting so hot to the point that they melt and pose a fire risk, no matter how badly you treat it (which he didn't).
The only faults on mine are the loose stylus and the flaky paint -both known problems. My point is that for £400 you shouldn't have to put up with either. I mean, if you buy a cheap, low quality phone for £20 I bet the paint wouldn't flake off, so why do HTC who charge so extortionally for what should be quality products be forgiven for cutting corners and selling shoddy hardware?
Also, it's only because of the gurus on here like Vijay and Buzz that our devices work at all. We shouldn't have to rely on these guys working volentarily to try and patch up the bugs left in by HTC/Microsoft. It's not even like the odd bug; EVERY SINGLE ROM is full of serious errors that HTC know are there and affect even basic functions. I am grateful to buzz/vijay, but it sholdn't be their job to do it. They don't get paid to do it. For the price we pay, you should expect maybe the odd bug, but not some of the ridiculous and obvious errors that HTC sell these devices knowing about (talking more about the BlueAngel/Universal really, but alot of people report Wizard bugs too)
Also, saying a device by another manufacturer is worse does not justify making a sub-quality product. If the paint flaked off you car, I wouldn't try and defend it by saying that the wheels fell off mine so you should be happy. That's ridiculous. you paid alot of money for a product which you should expect a certain quality from.
I think if just a few hundered of us petitioned, threatening to involve trading standards, it might just give HTC a kick up the arse, show them that we won't just put up with this stuff because they can't be bothered fixing it and get them to put a little more effort into ensuring the hardware and software quality of their next device.
Viva la revolution
Sleuth255 said:
I disagree with your assessment. See here.
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That maybe so but it doesnt change the fact that the paint flakes off.
What would the conversation to support go like ?
Consumer " Hi I bought a device from you and the paint is flaking off. "
Support " Yes but the device will survive should it be dropped in water "
Consumer " Really ? "
Support " Yes. "
Consumer " I didnt realise. Sorry to have troubled you. "
:roll:
right.... I guess I deserved that....
I'm actually wondering if HTC actually makes all the various cases for these devices. Or, do they sell the basic insides as an OEM provider and the end seller provides the rest. This wouldn't apply to Qtek devices of course as these probably would be completely produced by HTC.
Case in point: I'm not aware of paint peeling or loose stylus issues on the 8125. Perhaps somebody can correct me here.
now this is funny!!! I have not had any problems with the phone yet. But i would sign if anyone started it. I will stand by my boys in arms hehehehe
but i do think there is a diffrence between a car and phone, that the phone takes alot from being in a pocket or something ( how about we all put car paint on our phones) and a car is made to withstand rain and so fore. But i do think that it should be abit better for the price.
mike freegan said:
Please read properly.
Also, saying a device by another manufacturer is worse does not justify making a sub-quality product. If the paint flaked off you car, I wouldn't try and defend it by saying that the wheels fell off mine so you should be happy. That's ridiculous. you paid alot of money for a product which you should expect a certain quality from.
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I seem to remember the old Citroen BX's cost a lot of money in their day and the paint flaked off... people still bought them though.... and they still worked... not to mention the fact the wheel could fall off and it would work too :lol:
seriously though. i agree that the paint flaking is a bit of an issue, and the stylus not seating properly is poor design. I do think however that fighting via a petition for them to replace our devices with equally as faulty devices is a waste of time. Example for this is my friend and I both have owend smart roadsters. they both slightly leaked as with nearly all cabriolets, but he moaned and demanded they fix it (i didnt!)... it went in for the supposed leak fix and came back worse than before and he had to reject the car (upsetting himself at the same time because he really loved that car for what it was). I just dont quite see why i would want to cut my own nose to spite my face right now
Cry me a river, this is what is known as the bleeding edge.
Look what you are holding in your hand, its a miniature PC with bluetooth, wifi, a phone with gprs/edge, a PDA with a full keyboard. This is an incredibly elegant device. Yes my stylus falls out but when I took it apart I was totaly impressed by the elegance of the design, flawed maybe but not the china crap I've seen. Also understand how the supply chain works. HTC contracts out with flex or foxcon or whomever which actually manufacture these, most all electronic mfg do this. So as a mfg you are dependent on the quality of your sub, yes you can and do police them but with a mobile workforce you are going to get quality issues. It's just the way the world works and as was said, that's what the warrenty is for unless of course you flashed a new rom or opened the case and voided it, then tough luck.
Well, I would agree with thompsd. I mean, HP and others have phones that work much stable, better and the paint doesn't flake off. So, why don't you just go ahead and buy yourself an HP Phone? I'm not sure about your reason, but I just can't affort an HP, and I don't really like the bulky HP (though their recent device looks promising, not sure about the price).
Hey, consider the HTC company is like.. how old? Oh man, give them some slack. I think they are pretty good in putting in so many things into such a small unit and if they aren't that good with their paint job, so be it. However, having said that, I'm still expecting them to be getting much better soon, inside out. Go ahead with your petition thing and good luck.
BTW, how does the 'easily scratched' iPod case ended?
Anyway, as for the fire thing, it is not an HTC issue only. The invincible Apple had laptop camp fire here and the mighty Dell had their contribution on the conference.
My advise is, don't leave any electronic stuff left unattented.
@ JNGold
First of all sorry for deviating from the true subject of this thread.
I am glad that you are happy with the build quality of your wizard. Since you have been using your device for 8 months I would like to know if the keyboard sliding mechanism is showing any signs of wear / looseness. I am interested in this because previously I owned the i-mate pda2k (HTC magician) and over few months of use the keyboard became quite loose to the point that it would slide open by its own weight if held vertically.
I am now considering going for the HTC TyTn once this is out. My only apprehension is the quality of the slide mechanism and your comments would be really helpful.
Thanks and Regards
Why do you repeat buy HTC if you're having such issues with their devices?
My point is, if HTC can do such an excellent job (and it is excellent) of getting so much technology into such a small space, and charge so much for their devices, why not just spend the extra 5 minutes to make sure the paint doesn't flake off? I don't understand why they think they can sell something which is faulty.
It's a device designed to be mobile and carried in a pocket (hence pocket pc/windows mobile). For £400 you are entitled to expect that the paint will be to a reasonable quality like EVERY other phone on the market.
I have just noticed that every HTC device has a whole host of small flaws that could be avoided so easily and at no extra cost, if they just thought about what they were doing. My friend has programmed for Windows Mobile and he tells me that they know its full of bugs and clashing scripts because of a lack of cummunication between departments, but they just release the software anyway, where an extra couple of days resolving the clashes between each application would solve the problem.
I mean, someone's worked really hard making all the hardware fit in the case which is the difficult part, but then not bothered designing or testing the stylus issue, something which is obviously gunna suffer from wear and tear.
I don't want a replacement device, but I just think that if we scare HTC/our service providers a bit with threats of trading standards, and show that alot of us are interested then it might make them spend the extra couple of weeks testing their next device and making sure it works well before they sell it.
I mean, the Sony Ericsson P990 does everything the wizard does, and more, but I bet they made sure the paint doesn't fall off and the stylus stays in. high functionality does not have to mean low quality.
Err... Can't speak for the p990 but the p800 I had suffered from peeling paint and stylus issues as well (cracking styluses, styluses that fell off) as well as a notorious keyboard design that actually worked until you put it in your pocket and broke the two tiny tabs that held the top of the keyboard away from the screen. So Sony-Ericsson isn't the acme of product perfection you hold them to be.
The only peeling paint I have had with my wizard has been the qtek label on the bottom. Which to me was no great loss.
To me the biggest issue with this phone has always been the software. Which honestly has improved dramatically since the 1.x firmware days.
I knew going in that the wizard had the potential to be a disaster of a phone hey lets see, an innovative package and feature set and new software from Microsoft is quite the triple threat for product mayhem but 9 months into it I have little to complain about.
That may all change tomorrow when the phone decides to self-whimilate or some such thing. but for now I'm content.
I Just Owned this Xperia Z3 for a month,and i dip it in the water and suprise suprise its not waterproof at all
List Of Problems:
-The Camera it always fogged,and i read it will be gone in a hour or two then its already 5 hour and nope
-The Mobile data problem,No Signal at all so its pretty much a trash outside of wifi zone
-Cant Charge at all , i only could charge it with the magnetic charging cable
Just Read online in here too the back cover is not sealed completely
This is my First sony phone, well my experience is , Sony Phone is bad
Ryu5671 said:
I Just Owned this Xperia Z3 for a month,and i dip it in the water and suprise suprise its not waterproof at all
List Of Problems:
-The Camera it always fogged,and i read it will be gone in a hour or two then its already 5 hour and nope
-The Mobile data problem,No Signal at all so its pretty much a trash outside of wifi zone
-Cant Charge at all , i only could charge it with the magnetic charging cable
Just Read online in here too the back cover is not sealed completely
This is my First sony phone, well my experience is , Sony Phone is bad
Click to expand...
Click to collapse
Add to list...top speaker crackling, gap between display and frame, display shows ripple effect when pressed, bright spots on the max brightness at the bottom of the display...all hardware based on bad manufacturing...
I am pretty happy with mine, considering it's the D6616 T-mobile version and flashing anything besides stock is not doable at the moment it still satisfies me.
I had an xperia z ultra and besides the poor quality camera, I loved the phone. After selling it, I went back to my note 3 then the g3, sold my note and gave the wife the g3 when T-mobile put the Z3 on sale for 500. Sure it's not perfect but what is? I have no display issues, glass and frame line up and tested the waterproof ability of the phone prior to getting it wet, did that because I understand that errors in manufacturing can and do happen.
If you have issues with the phone, contact your provider or Sony, it has a warranty because they also know errors in manufacturing occur. I always go back to T-mobile when I have issues, they have always handled it for me.
As an example, when I decided to get this phone, did some research on it and found the screen is subject to cracks caused by temperature changes, I asked the T-mobile rep about it and he had heard of that, I asked him to note my account with the issue and that if I have that issue they will send me a new phone, he was more then happy to do that. Once I received my phone, knowing I have a 14 day buyers remorse I called T-mobile back and verified that my account was notated about the screen and that if I have that issue, they will infact replace it, which they will.
Point of all this is know what you are buying and know that you have certain rights as explained in the warranty, I have always found if you approach them in a polite manner, most people will help you, the times they don't I hang up and call right back, get a different rep and try again.
Ducter said:
I am pretty happy with mine, considering it's the D6616 T-mobile version and flashing anything besides stock is not doable at the moment it still satisfies me.
I had an xperia z ultra and besides the poor quality camera, I loved the phone. After selling it, I went back to my note 3 then the g3, sold my note and gave the wife the g3 when T-mobile put the Z3 on sale for 500. Sure it's not perfect but what is? I have no display issues, glass and frame line up and tested the waterproof ability of the phone prior to getting it wet, did that because I understand that errors in manufacturing can and do happen.
If you have issues with the phone, contact your provider or Sony, it has a warranty because they also know errors in manufacturing occur. I always go back to T-mobile when I have issues, they have always handled it for me.
As an example, when I decided to get this phone, did some research on it and found the screen is subject to cracks caused by temperature changes, I asked the T-mobile rep about it and he had heard of that, I asked him to note my account with the issue and that if I have that issue they will send me a new phone, he was more then happy to do that. Once I received my phone, knowing I have a 14 day buyers remorse I called T-mobile back and verified that my account was notated about the screen and that if I have that issue, they will infact replace it, which they will.
Point of all this is know what you are buying and know that you have certain rights as explained in the warranty, I have always found if you approach them in a polite manner, most people will help you, the times they don't I hang up and call right back, get a different rep and try again.
Click to expand...
Click to collapse
Yes I went to repair center to claim warranty, and after ten days they gave it back to me with few more scratches and wrote they cant find any fault, so I took photo of the display showing issue (lucky me I got gift from my brother Samsung NX1000, making some nice photos) and transferred it to Z3 and set it as wallpaper LOL
Then went back to service and showed them after that they told me next week I will get my phone, and they should replace display and motherboard...
But all of this HW issues are well known so far...all reported...
Ducter said:
I am pretty happy with mine, considering it's the D6616 T-mobile version and flashing anything besides stock is not doable at the moment it still satisfies me.
I had an xperia z ultra and besides the poor quality camera, I loved the phone. After selling it, I went back to my note 3 then the g3, sold my note and gave the wife the g3 when T-mobile put the Z3 on sale for 500. Sure it's not perfect but what is? I have no display issues, glass and frame line up and tested the waterproof ability of the phone prior to getting it wet, did that because I understand that errors in manufacturing can and do happen.
If you have issues with the phone, contact your provider or Sony, it has a warranty because they also know errors in manufacturing occur. I always go back to T-mobile when I have issues, they have always handled it for me.
As an example, when I decided to get this phone, did some research on it and found the screen is subject to cracks caused by temperature changes, I asked the T-mobile rep about it and he had heard of that, I asked him to note my account with the issue and that if I have that issue they will send me a new phone, he was more then happy to do that. Once I received my phone, knowing I have a 14 day buyers remorse I called T-mobile back and verified that my account was notated about the screen and that if I have that issue, they will infact replace it, which they will.
Point of all this is know what you are buying and know that you have certain rights as explained in the warranty, I have always found if you approach them in a polite manner, most people will help you, the times they don't I hang up and call right back, get a different rep and try again.
Click to expand...
Click to collapse
Hey Man im thinking to take the warranty but it said, no water damage i meant realy can i warranty it or im pretty much a dead man
How am I loking to service repair in my country (Croatia). They are all tomfools. Not only they don't now how to repair big problems but are avouching you in their stupidity. I saw that many times. And I had my experience with them when back glass cracks on XPERIA Z2. When I brought them device I was polite and they told me that it is foulty device and I will probebly going to get new one. But after a week they called me asking me if I dropped it. And then I realized how stupid they are. Crack was one line from edge of phone to the camera, not from some center point of impact if you understand me. And they were trying to avouch me that this was dropp and warrenty is off. So when I threatened them with accusation they told me they will advise with Sony UK. After 10 days servicce repair gave me new XPERIA Z2.
So you have to be persistent if you wan't to achieve something. It is not Sony to blame if repair service is bad in your country.
So heres my opinion. Just dont believe in sony's advertising . If you know an electronic device will spoil in the water, well dont put your device in water. I dont say sony doesnt have responsabilities. It happened to me.
I put my xperia z3 in water then i lost signal and data. When i take my device to warranty after two weeks i just got the answer : "does not apply for misuse of the device" .
So Sony is telling me something. They dont care about costumers or costumers having troubles with their device. They just care about selling lies, because when someone tells them they just did what their advertising told them what can you do then is your fault.
Anyway.... I am so disappointed about Sony. Is a good device. The best i have ever had but in customer care they stink
Ryu5671 said:
I Just Owned this Xperia Z3 for a month,and i dip it in the water and suprise suprise its not waterproof at all
List Of Problems:
-The Camera it always fogged,and i read it will be gone in a hour or two then its already 5 hour and nope
-The Mobile data problem,No Signal at all so its pretty much a trash outside of wifi zone
-Cant Charge at all , i only could charge it with the magnetic charging cable
Just Read online in here too the back cover is not sealed completely
This is my First sony phone, well my experience is , Sony Phone is bad
Click to expand...
Click to collapse
So.... nobody has a solution for the Mobile data problem and No Signal?
In Australia, Sony have been taken to task on the whole waterproof claim. They have pretty much said that they will replace devices with water damage.
Thankfully, we have strong consumer protection laws to hold them to account.
Sent from my D6653 using Tapatalk
I'm sorry to hear Sony has a bad camera because Sony has a long-standing reputation for its excellent camera and even Samsung uses Sony's camera on their cellphones. I'll never put my phone into water to test its waterproof. I'd rather try the pressure sensor thing.
dizzyman44 said:
I'm sorry to hear Sony has a bad camera because Sony has a long-standing reputation for its excellent camera and even Samsung uses Sony's camera on their cellphones. I'll never put my phone into water to test its waterproof. I'd rather try the pressure sensor thing.
Click to expand...
Click to collapse
Not bad at all, camera is at least good if not better then good...
Z3 is a fantastic device. Along with the Note 2 (before Samsung's awful firmware upgrade which trashed it) it's the best phone I've ever had. However, like many others have found, it simply isn't waterproof. Mine got replaced but I now treat my new one like I would all previous phones i.e. keep it away from water.
wifi reception is terrible. i am at hotel now. i can even watch video with my asus tablet but xperia z3 doesn't even connect to same wifi. i am considering to sell this phone because of that.
the phone always saying "saved" for the connection.
I have this terrible WiFi too on Sony products I've ever gottten.. BEFORE I got my Z3, the WiFi reception is great to me, better than my old Xmp, XL, and GTab 2 10.1
Sent from my D6653 using XDA Free mobile app
There have been a number of posts about water damage on the Z series phones for years. Some have even accused these phones of not being truly waterproof. Now, even Sony agrees:
http://www.xperiablog.net/2015/09/10/sony-changes-stance-on-waterproof-phones-do-not-use-underwater/
This completely sucks since Sony spent $$$$ advertising the waterproof nature of their devices. We should all be getting our money back for false advertising (ha - like that will ever happen).
Why we need threads like this always ><"
I had a z2 and toked it under the shower and recorded my son and wife in the swimming pool and even under water for more then 5 min and same did it with my z3 and all os working still fine and no damage !!
I guess you keep the flaps open.
Verstuurd vanaf mijn D6603 met Tapatalk
I think they are afraid too many people will take the waterproof part for granted, ignoring the chlorine/salt water warning leading to returns for failures. Also there were a sizable minority whose phones weren't properly sealed even with flaps closed (factory defect). All that makes a big difference in relation to returns and customer service issues.
I always saw the waterproof feature as accident protection more than something to purposely take advantage of, despite Sony's advertising.
Basically they are just playing it safe, I don't blame them for that (My opinion). Others may have differing opinions though.
I wouldn't put mine under water even if they were 100% sure it wouldn't get damaged. It's more of a safety feature for me.
Sent from my D6603 using Tapatalk
Always looked at it more water resistant than "proof", the iP rating even says resistant
sherlock5545 said:
I wouldn't put mine under water even if they were 100% sure it wouldn't get damaged. It's more of a safety feature for me.
Sent from my D6603 using Tapatalk
Click to expand...
Click to collapse
Please explain the safety hazard of using a sealed, low voltage device in water.
Sent from my D5803 using XDA Free mobile app
He meant, he sees it as accident protection more than something to be purposely taken advantage of.
I knew it. Sony just made this statement because of those (sorry) dumb or not so smart people who dunk their z series to salt water, chlorinated water, or chlorinated swimming pool. Sony had enough for them and consumers always mock them like crazy because their phones got dead. To clear things up, they made this statement, to me, there are a lot of consumers who experienced great things with their z series, like they luckily dunk their phones to water and nothing happened, it still works perfectly. But some of the unlucky ones didn't go that well.
Sent from my D6653 using XDA Free mobile app
Anyone in the UK fancy trying to claim the product was miss-sold to them? I'd guess a complaint to Trading Standards, your mobile network and Sony would have to be upheld. There is no shortage of promotional material from both Sony and Mobile Networks selling the z3 as the phone you can use underwater...
Shiftone said:
Anyone in the UK fancy trying to claim the product was miss-sold to them? I'd guess a complaint to Trading Standards, your mobile network and Sony would have to be upheld. There is no shortage of promotional material from both Sony and Mobile Networks selling the z3 as the phone you can use underwater...
Click to expand...
Click to collapse
Seriously, did you not even read the article?! It shows example after example of Sony's advertising explicitly calling the phone "waterproof" and being used while completely submerged in water. Some ads even show it being used in a chlorinated pool. MY BAD!!!
The phone was always advertised as being IP68 rated, meaning fully submersible to 1.5m for 30 min. Now Sony says you can't even do that. Stop defending Sony's lawyers and call them out for the false advertising that they used.
And it was because of so many people on XDA creating threads about their water damaged phones that prevented me from submerging mine. Otherwise, I would have taken it into a pool just as Sony's advertising suggests. It could have been just fine, or it could have irreparably damaged my phone. I'm just no longer willing to take that risk knowing that even Sony won't stand behind their product.
This is a pretty big hit to Sony, or should I say another hit. I really like Sony devices and have owned many so this won't stop me from purchasing a Z5 but you have to wonder how this effects the global market share and Sony's viability in the mobile device market.
I have first Z, Z1s and now Z3. I also have Z tablet and Z2 tablet. I used them all in water either washed them or in the pools without any problem.
So I'm not sure what Sony tried to do with their statements.
Sent from my D6616 using Tapatalk
There's a pretty big conversation here over at /r/Android. Maybe you can find some explanation. Personally I just think they changed it because there are idiots who kept getting water in.
https://www.reddit.com/r/Android/comments/3kg50z/sony_changes_stance_on_waterproof_phones_do_not/
Sent from my D6653 using Tapatalk
Bull****
I just had to send mine to Sonys repair center 2 weeks ago. After using it under water for 5 minutes or less, making sure that the flaps were well closed an not going deeper than 1 meter, the touchscreen stopped working. Beside that, everything was working fine, being able to still using it after connecting a mouse. Luckily they repaired it without any comments but in the technical paper work they do not mention anything about the reason that lead to this. At the shop where I left it, the worker told me that Sony repairs an average of 2-3 devices out of 10 that broke after water damage. The thing is that you can't prove that you have closed well the flaps, and you can't prove that the technician did perform a vacuum test or not to check the devices sealing when they recieved it. All this said, people that do submerge it are at Sonys mercy...so better buy a water resistant bag or case for it, if there is any one to avoid some bad surprises. The phone is on the way and maybe with it I will receive a more detailed explanation of the situation. These are the components that they supposedly replaced:
Screw Other Len:2.6 Diam:1.4
Adhesive Battery Rear
Adhesive Battery Rear 2
Adhesive Rear Panel
Cushion Battery
Technical comments:
Terminal reparado en garantía, funciona correctamente. Se ha realizado un cambio de frontal, actualización de software a la última versión y reseteo del terminal.
Made me laugh, they performed a FRONT change, they keep the vocabulary very ambiguous to avoid generalizing the devices issues. I really expected more from this company.
Kraftwerk87 said:
I just had to send mine to Sonys repair center 2 weeks ago. After using it under water for 5 minutes or less, making sure that the flaps were well closed an not going deeper than 1 meter, the touchscreen stopped working. Beside that, everything was working fine, being able to still using it after connecting a mouse. Luckily they repaired it without any comments but in the technical paper work they do not mention anything about the reason that lead to this. At the shop where I left it, the worker told me that Sony repairs an average of 2-3 devices out of 10 that broke after water damage. The thing is that you can't prove that you have closed well the flaps, and you can't prove that the technician did perform a vacuum test or not to check the devices sealing when they recieved it. All this said, people that do submerge it are at Sonys mercy...so better buy a water resistant bag or case for it, if there is any one to avoid some bad surprises. The phone is on the way and maybe with it I will receive a more detailed explanation of the situation. These are the components that they supposedly replaced:
Screw Other Len:2.6 Diam:1.4
Adhesive Battery Rear
Adhesive Battery Rear 2
Adhesive Rear Panel
Cushion Battery
Technical comments:
Terminal reparado en garantía, funciona correctamente. Se ha realizado un cambio de frontal, actualización de software a la última versión y reseteo del terminal.
Made me laugh, they performed a FRONT change, they keep the vocabulary very ambiguous to avoid generalizing the devices issues. I really expected more from this company.
Click to expand...
Click to collapse
Your situation is typical of other members of this forum. You used the phone as advertised and it failed. I'm not saying you're the majority, but I disagree with those who claim user error. From what I've seen numerous times on this forum, the water doesn't usually enter through the flaps. Many have claimed that the moisture indicator behind the flap never changes color, so it is failing somewhere else.
Sent from my D5803 using XDA Free mobile app
GUYS!! This is a misunderstanding by XperiaBlog. Z3+ & Z5 are NOT fully waterproof, because the USB port is not protected. Everything else still is...
It looks like a paradox. I cannot use my phone underwater though it's said to be waterproof.
PuffDaddy_d said:
Seriously, did you not even read the article?! It shows example after example of Sony's advertising explicitly calling the phone "waterproof" and being used while completely submerged in water. Some ads even show it being used in a chlorinated pool.
The phone was always advertised as being IP68 rated, meaning fully submersible to 1.5m for 30 min. Now Sony says you can't even do that. Stop defending Sony's lawyers and call them out for the false advertising that they used.
And it was because of so many people on XDA creating threads about their water damaged phones that prevented me from submerging mine. Otherwise, I would have taken it into a pool just as Sony's advertising suggests. It could have been just fine, or it could have irreparably damaged my phone. I'm just no longer willing to take that risk knowing that even Sony won't stand behind their product.
Click to expand...
Click to collapse
Seriously, did you not even read the post you are replying to? You are saying exactly the same thing.
coch said:
Seriously, did you not even read the post you are replying to? You are saying exactly the same thing.
Click to expand...
Click to collapse
Wow - yeah, I totally misread his post!
*inserts foot into mouth*
I think it said somewhere that Sony changed its recommendations but not their warranty. You can take it under water, you will get a free repair if it fails. But to keep everyone from doing it Sony has stopped promoting that behaviour.
OK, So, in another forum (Z5P Waterproof Test) I was discussing whether Sony should cover water damage due the claim the Z5P (and other Xperia Z phones) are marketed as waterproof with user KbaB.BroS.
I am curious as to others' opinions on the matter. Obviously we all know that Sony do not cover it under the warranty, but do you think they should?
There restrictions to it being water proof. They do cover it in a case by case basis. For example if it fails the pressure test or not. I seen devices get replaced if it failed, and you can tell it wasn't tampered with. Some people claim they didn't tamper it, but they have dropped their phones more than a handful of times(I believe this was like during the time of the Z1 and you could clearly see dents). If it failed the pressure test then your device isn't waterproof and could be the result of a manufacturers defect(hence why it is covered). Every time I use these devices near water I do a generic pressure test using the test menu just to be safe than sorry. So far it has not failed me.
Tidbits said:
There restrictions to it being water proof. They do cover it in a case by case basis. For example if it fails the pressure test or not. I seen devices get replaced if it failed, and you can tell it wasn't tampered with. Some people claim they didn't tamper it, but they have dropped their phones more than a handful of times(I believe this was like during the time of the Z1 and you could clearly see dents). If it failed the pressure test then your device isn't waterproof and could be the result of a manufacturers defect(hence why it is covered). Every time I use these devices near water I do a generic pressure test using the test menu just to be safe than sorry. So far it has not failed me.
Click to expand...
Click to collapse
Like this one:
https://play.google.com/store/apps/details?id=gowiththejoe.xperiawaterresistance
not sure how that one works, but I use the one in their test menu. I should check that one out though beats going into the dialer
Tidbits said:
not sure how that one works, but I use the one in their test menu. I should check that one out though beats going into the dialer
Click to expand...
Click to collapse
Just checked. They work the same way, but with that app you get a message that says your phone "probably" is waterproof if the pressure rises.
Water resistant?
Nop
No one knows for sure... But tbh it would be ridiculous now to not include waterproofing in a flagship phone, so they must've done it.
Not going to come, dont expect it
how unfortunate. take away 8gb ram and add ip67 or 68 but we wont see that
I also thought it isn´t waterproof but then I read a (german) test about the OP5 and they wrote: (Translated, Original article is german, source https://www.androidpit.de/oneplus-5-test) "OnePlus Cradles Some OnePlus-5 devices on the production line in a water bath. This must be 20 seconds. There is therefore no IP certification, but the onePlus 5 should therefore be well protected against penetrating water.". That means your phone should survive little water accidents =)
This is true. You can't go swimming with your phone, but it can survive a pickle it a toilet drop.
i think it had some IP grade protection..
But they don't want to spend on obtain the certification (it cost very much).
I've see already video on youtube doing bend test, waiting the waterproof test...
m4ssnet said:
i think it had some IP grade protection..
But they don't want to spend on obtain the certification (it cost very much).
I've see already video on youtube doing bend test, waiting the waterproof test...
Click to expand...
Click to collapse
Right, I looked at the tests on Youtube for OP3T, seems like at least waterproof to a certain extent... keeping my fingers crossed for OP5!
Translate from this french site : Why is the OnePlus 5 not officially waterproof?
Many were disappointed to learn that OnePlus 5 was not IP67 certified for water resistance ... but is this really the case? The French branch of the manufacturer tells us rather that the phone is built to resist immersion, but that the phone simply has not passed the tests to claim it.
Oneplus 5 test autonomy
Summer is now on us, and the wave of heat wave that accompanies its arrival is also synonymous with lull in the middle of the smartphones. Except that some manufacturers take advantage to quietly announce their smartphones without competitors to annoy them.
This is the case of the Chinese manufacturer OnePlus that did not cool (ohohoh) anyone last night unveiling its new OnePlus 5 , a phone still advancing the best technical data of the market for a much more reasonable price. But some detail is missing for some buyers.
Would the OnePlus 5 eventually be waterproof?
Many of you expressed that the phone, despite its higher price this year, was not a watertight minimum. That's why we turned to the French branch of OnePlus to better understand the situation.
A few days before the official announcement of the OnePlus 5, we met a brand executive who gave us details about this OnePlus 5. When we discovered the complete datasheet, we realized that the IP67 standard was not Appointments . The OnePlus 5 is therefore not officially waterproof.
So we asked the OnePlus framework about this. He then explained to us that technically the OnePlus 5 had all the criteria to display the IP67 certification . But the time taken to have the smartphone certified would have caused a delay in the release date. OnePlus wants to keep the same pace of renewal, so the company decided not to have OnePlus certified.
You have certainly understood, the phone is not officially IP67 certified, but is built in such a way to be in fact. In addition to the delays, the manufacturer has also made this choice to avoid the problems of VAS related to the incomprehension surrounding this certification.
To put it simply, some users think that the IP67 standard certifies a tightness to any liquid, which is not the case. An IP67 certified smartphone is waterproof only in fresh water and at a certain level of water pressure. OnePlus therefore preferred to focus on customer satisfaction and good relations with its community rather than take the risk of dealing with disputes arising from misunderstanding.
The OnePlus 5 will withstand a glass of water spilled on it. While avoiding the classic problems associated with this certification: no, the phone is not able to withstand sea water or a dive in a pool. And he does not drink alcohol or soda.
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So thanks OnePlus France for this news, i will can play with my OP5 in my W.C