OPT Volume UP button stuck in pressed position -> device not booting - OnePlus 2 Q&A, Help & Troubleshooting

Hello,
I have a problem with my OPT. The "Volume UP" button stuck in pressed position.
Because of the battery the phone went off but after charging it want start again.
I guess because of the pressed Volume UP + Power nothing happens.
After more than one week of fighting with the support (the issue was always escalated to the next level, remote session, bla bla bla.. but nothing happened) the problem finally was redirected to the "RRR" repair and return... and now I thing that at some point I will have a chance to send this brick back.
However, Is there a way to get my data out of it before I send the phone back?
If it would be out of warranty I would just unscrew the plastic battery cover and push the button back...
Best
dim

No Ideas?
I don't need a step by step how to.
just, is it possible? and if so, give me some buzz words (toolkits, what to check and so on)
For example If I plug it in my PC I see in the device manager QHSUSB_BULK as unknown device (good sign) but for now it refuses to install the driver from https://developer.android.com/sdk/win-usb.html

There is a sign of live.
when I let the phone rest for several hours and then press power, there is a short vibrating response and I the screen shows for less than a second the fastboot logo. Then the screen gets dark.
To repeat this I need to wait several hours.

any help appreciated

I think this is a hardware issue, send it to repair
Sent from my ONE A2005 using Tapatalk

Thanks for the answer,
and yes, it is a hardware problem. The question was more like: is there a way to start or backup/reset the phone from this state.
Like I said, the phone is recognised by the mac and PC (showing up as QHSUSB_BULK)
Theoretically with pressed Vol UP button it should start in to fastboot mode.
I managed to install the driver on the PC but the phone is not recognised by fastboot
same on mac.
So if some one has an Idea how to get to the data in this phone please help

vonera said:
Thanks for the answer,
and yes, it is a hardware problem. The question was more like: is there a way to start or backup/reset the phone from this state.
Like I said, the phone is recognised by the mac and PC (showing up as QHSUSB_BULK)
Theoretically with pressed Vol UP button it should start in to fastboot mode.
I managed to install the driver on the PC but the phone is not recognised by fastboot
same on mac.
So if some one has an Idea how to get to the data in this phone please help
Click to expand...
Click to collapse
I don't think you can back up from that stage. As it is a button related issue, I don't think OnePlus will erase any data on the device. Contact OnePlus and ask them if they can make a back up. Submit a ticket on the OnePlus support page.

krishna442 said:
I don't think you can back up from that stage. As it is a button related issue, I don't think OnePlus will erase any data on the device. Contact OnePlus and ask them if they can make a back up. Submit a ticket on the OnePlus support page.
Click to expand...
Click to collapse
Thanks,
I've contacted them, and it took almost 3 weeks to get an appropriate answer. They told me that the device will be replaced and there is no way that they could provide me my data..

vonera said:
Thanks,
I've contacted them, and it took almost 3 weeks to get an appropriate answer. They told me that the device will be replaced and there is no way that they could provide me my data..
Click to expand...
Click to collapse
Oh damn. Anyway, new OPT

Related

help i9000 after flash, doing loop of at&t logo, can not enter download mode,

help i9000 after flash, doing loop of at&t logo, can not enter download mode,
when plugged in screen goes black.
!! if anyone can help please do not hesitate, mostly appreciated.
Try to hold the Down+Menu+Power combination while INSERTING the battery into the device.
i try that seem to have no response and when unplugged from usb it loop at&t logo
or plugged in usb screen goes black and no response seem from pressing buttons
I had a similar problem as most phones in Canada seem to have Download/Recovery mode disabled, and here is what worked for me.
Grab something like One Click Un Root (all models), and click one click un root (obviously phone has to be on and plugged into the computer).
This should automatically reboot you into Recovery Mode!
All you have to do is "wipe data/factory default" or something like that (should be the third option).
As it states, you will loose all your data, but at least you will have a functionning phone!
did it work?
Hi. I have similar problem. Can anybody give instruction what can I do?
I have this problem too. Please help somebody
Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. ****[email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY
This is not working. Probably because the phone is not in USB debugging mode as I can't change it... Is there any other way to get the phone into recovery mode?
**** me
i had the same thing happen to me the other day with my bell galaxy s and my phone wont do the 3 button combo trick. i left my phone plugged in to a wall charger for a while until the back of the phone became a little warm. i pulled the battery and then left the power cord plugged in and put the battery back in. i held the volume down and enter button until the battery charging indicator showed up, then i also pressed and held the power button until the boot animation started (this is the blue moving swirl and music, not the galaxy s splash scree) and then i let go of the power button. it took a few attempts at this before it actually worked, but eventually it will go into download mode at which time you can open the odin app, then plug in the usb cable and flash your phone that way. it did seem to make a difference if the back of the phone (around the camera area) was warm. if i let go of the power button while the music was playing and the phone did not enter download mode i would keep all 3 buttons pressed until it shut down again, then i would only let go of the power button while the phone initiated the charging screen, then once the battery logo was displayed i would hold the 3 buttons again and would just keep doing this until it went into download mode. i have flashed it at least 5 times today and i have been able to do this each time.
i also had an issue where odin would not recognize my phone was plugged in and windows would show a message saying the usb device was not recognized. i left the phone plugged in and while in download mode i pressed the volume up, enter button and power button until the phone went blank and when the galaxy s logo showed up i let go of the power button and the phone would go into recovery mode and then the usb drivers would be installed. i would then do the 3 button combo for download mode and odin would work fine. it took several attempts but it does work. i hope this helps you guys
If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....
xZeDgEx said:
If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....
Click to expand...
Click to collapse
That's what mine did too, several times in a row and then it worked. For some reason it only works after the battery is charging for a bit and the back becomes warm. then it works at will
No luck. I am probably screwed getting it exchanged now too as I am passed the 14 days from Best Buy.
the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
xZeDgEx said:
Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. [email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY
Click to expand...
Click to collapse
AllGamer said:
the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
Click to expand...
Click to collapse
Its my fault??
I did not hack my phone. Its not rooted, I did nothing to it.
By "unlock" I meant exactly that, unlock as in swiping the screen to unlock it.
The more I search the net the more posts I find of Galaxy S phones randomly bricking...
on the original message sounded more like you went to Unlock the phone, as in SIM unlock the phone using any of the tools available out there, and there has been already several people which had the same problem.
if you go back to Bell for an exchange, you better not use the word "unlock" rather use Swipe
as the message on the phone "swipe the screen to unlock"
there are no known issue about this causing the phone to brick.
if that is what happened to you, you should have started a new topic for people to help you, instead of hijacking the topic from the OP, as your issue is different from OP, the OP actually screwed up because he/she flashed the wrong ROM to the i9000
... anyways, Does it work if you reboot the phone?
I have rebooted the phone about 100 times. The phone crashed when I unlocked it to check a text I received. (not hacked). Has not booted up properly since. I have found many others with the same issue who have also not hacked/rooted/unlocked/ their phones.
Waiting on Best Buy to call me back. I am so pissed right now, I have been bragging to my friends and co-workers how awesome this phone is, one has already picked one up, I hope his doesn't brick too. Not recommending it to anyone anymore..
did you load a lot of MP3 to the phone?
can you boot into Recovery Mode?
in the recovery mode you can wipe the Cache and wipe the data
that should make your phone work normal again
it'll be best to open a topic to help you trouble shoot your interesting issue, as it's the first i've hear that you get a black screen after Swiping out of the lock screen
I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.
xZeDgEx said:
I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.
Click to expand...
Click to collapse
on the other topics relating to the 3 button not working.
have you tried the heating up method?
or the plugging the battery in, when all 3 buttons are pressed? (of course for this one you will need help from a friend, unless you are very skilled at keeping the 3 button on hold meanwhile able to slide in the battery in with out a 3rd hand)

"Your device is corrupt. It can't be trusted and may not work properly." (Red)

"Your device is corrupt. It can't be trusted and may not work properly." (Red)
I was on a phone call when my phone crashed and then displayed the following message:
"Your device is corrupt. It can't be trusted and may not work properly."
There was a URL which directed me to the following site for further information:
https://support.google.com/nexus/an...6399943843044-1589582643&p=verified_boot&rd=1
Has anyone else experienced this?
I also got that message when I first got device. Set up my Google account and then let it sit and charge. Looked 30 mins later that message appeared. It was also followed up by another screen talking about unsecure boot or something and powered it self off. It said can not boot when I tried to restart phone and I tried again and no response from the phone at all.waited 5 mins and it booted fine and never seen the messages again .
that screen appears when the bootloader is unlocked. did you guys unlock your bootloader? or, did you purchase from T-Mo/someone else?
Bl still locked and bought online from tmobile never even loaded any apps yet
anoymonos said:
Bl still locked and bought online from tmobile never even loaded any apps yet
Click to expand...
Click to collapse
if you reboot to bootloader mode, does your screen look like the picture below:
Posted a thread with the same error so you're not the only one. Phone booted fine once it went through it's rolodex of error screens and shut off. Had to manually power it back on.
maruichan said:
Posted a thread with the same error so you're not the only one. Phone booted fine once it went through it's rolodex of error screens and shut off. Had to manually power it back on.
Click to expand...
Click to collapse
if your phone screen in bootloader mode does not look like the one in my post, you purchased the phone direct from T-Mobile/Other Retailer and you didn't unlock the bootloader, i'd ask for a replacement. if your phone screen in bootloader mode looks like the one in my post, the bootloader has been unlocked somehow/by someone...
cortez.i said:
if you reboot to bootloader mode, does your screen look like the picture below:
Click to expand...
Click to collapse
Power + Vol Dwn gives me this screen...
maruichan said:
Power + Vol Dwn gives me this screen...
Click to expand...
Click to collapse
that's not bootloader/fastboot mode.... that's the Factory Reset/Recovery mode. i enter bootloader/fastboot mode using ADB commands (from windows command prompt) while the phone is connected to my laptop. steps to enter fastboot mode:
1. power off device - make sure your phone is not connected to laptop via USB cable
2. hold the Volume Down Key for a few seconds
3. while holiding Volume Down Key connect the Micro USB cable to your device.
4. release Volume Down key as soon as phone goes into Fastboot Mode (screen similar to my post above)
What does your screen say in fastboot mode? to get out of fastboot mode, unplug the USB cable from laptop, hold volume down + power key until blank screen, release all buttons and phone will proceed with boot process.
cortez.i said:
that's not bootloader/fastboot mode.... that's the Factory Reset/Recovery mode. i enter bootloader/fastboot mode using ADB commands (from windows command prompt) while the phone is connected to my laptop. steps to enter fastboot mode:
1. power off device - make sure your phone is not connected to laptop via USB cable
2. hold the Volume Down Key for a few seconds
3. while holiding Volume Down Key connect the Micro USB cable to your device.
4. release Volume Down key as soon as phone goes into Fastboot Mode (screen similar to my post above)
What does your screen say in fastboot mode? to get out of fastboot mode, unplug the USB cable from laptop, hold volume down + power key until blank screen, release all buttons and phone will proceed with boot process.
Click to expand...
Click to collapse
K, will try it in a bit
maruichan said:
K, will try it in a bit
Click to expand...
Click to collapse
by the way, do you have a Korean or US version of the G6? i have the T-Mo version.
cortez.i said:
by the way, do you have a Korean or US version of the G6? i have the T-Mo version.
Click to expand...
Click to collapse
T-mobile US. It is a pre-order
Here is the screen. It is not unlocked.
maruichan said:
T-mobile US. It is a pre-order
Here is the screen. It is not unlocked.
Click to expand...
Click to collapse
i'd request a replacement since your phone is unlocked (based on picture) and you're getting the "...corrupt.." message. maybe go to a corp store show them the problem and request to keep the phone until a replacement is received. good luck.
See still locked
cortez.i said:
i'd request a replacement since your phone is unlocked (based on picture) and you're getting the "...corrupt.." message. maybe go to a corp store show them the problem and request to keep the phone until a replacement is received. good luck.
Click to expand...
Click to collapse
It doesn't seem to effect the function of the phone. So perhaps it is just a bug. Doing a little bit of light research, some other people have had issues with this popping up even with stock on Nexus.
I have until the 17th to exchange/return.
maruichan said:
It doesn't seem to effect the function of the phone. So perhaps it is just a bug. Doing a little bit of light research, some other people have had issues with this popping up even with stock on Nexus.
I have until the 17th to exchange/return.
Click to expand...
Click to collapse
true, but i'd at least make T-Mo aware of the issue. personally, i'd ask for a replacement.
BTW, did anyone get a second screen saying contact customer support (some kind of language like that)? It is very similar to the red error screen, but it read like the device was basically bricked. It disappeared after a while and the phone turned off while I was trying to get a picture.
Got both screens
cortez.i said:
true, but i'd at least make T-Mo aware of the issue. personally, i'd ask for a replacement.
Click to expand...
Click to collapse
I did, that is how I got the return date. They notated my account massively and it looks like it'll be a root canal to a exchange.
I'm not sure that it's anything more than a bug... it hasn't stopped the phone from working and possibly may be an oversensitive security measure on Android's part. So far it seems only related to Nexus(?) that I could find... I am only posting here so others can inform themselves. Maybe others with similar errors who have owned a Nexus could enlighten us.
Either case, doing a factory reset in a little bit. I also received the latest update and applied it. So maybe that'll help too...
franki_667 said:
I was on a phone call when my phone crashed and then displayed the following message:
"Your device is corrupt. It can't be trusted and may not work properly."
There was a URL which directed me to the following site for further information:
Has anyone else experienced this?
Click to expand...
Click to collapse
Yes I have had this happen 2 different times and 4 days apart on my AT&T LG G6, U.S. Variant. NO I don't unlock my devices ever. And I only install well known apps from the Play store. One possible pattern I noticed was that both times it happened relatively soon after turning OFF the always on display. Then when I rebooted the AOD was turned back on by itself. No other settings appear to be changed and my Nova launcher is running normal.
Did you happen to turn off your AOD as well?

can't enter into fastboot

Hello i have recently tried to return my phone from cyanogenmod into the stock rom using this thread: "https://forum.xda-developers.com/moto-x-style/general/guide-return-to-stock-relock-bootloader-t3489110" and my phone got stuck in the process while making the command "fastboot flash bootloader bootloader.img". And now my device is stuck on boot loop showing the cyanogenmod loading screen.
Anyway now i found a way to get to stock but for that i need to get my device into fastboot. THE PROBLEM IS that my device can't get now into fastboot! i have tried using adb commands but the adb doesn't recognize the device. I have tried fastboot commands but again it doesn't recognize the device. I also tried button combinations, but it didn't work.
Until the incidence i have used to press the power button+ vol down keys to get into fastboot mode, but now it doesn't work. I suspect that it doesn't work since in order to get into fastboot with the button combination i need to first get the device turned off. But when i connect my device to the charger it shows the battery charging screen and the device is stuck on that screen even if it has disconnected from the charger, and it will keep on that screen until the battery has depleted. I have tried shutting it down using the power button but then my phone gets into a loop with the cyanogenmod loading screen, and even if i turn it off it restarts instead.
p.s I have used to think that my fastboot was deleted but on an other thread i have been told that as long as i see the cyanogenmod loading screen of the OS that means i have a boot-loader.
Please help!
I want to get into Fastboot on my Moto Pure.
Thanks a lot
Eden.
Power down 1st
Try volume down & power key together. That will get you into fastboot directly.
Oops just seen that, my bad, I wont respond anymore.
Sent from my Portable
PassatSport15 said:
Power down 1st
Try volume down & power key together. That will get you into fastboot directly.
Oops just seen that, my bad, I wont respond anymore.
Sent from my Portable
Click to expand...
Click to collapse
Haha, as said. can't power off.
Np thanks for responding!
Anyone got an idea?
u cant poweroff does that means your phone is continuously bootlooping or its just booting but takes a hell lotta time to boot up?
Sagar_1401 said:
u cant poweroff does that means your phone is continuously bootlooping or its just booting but takes a hell lotta time to boot up?
Click to expand...
Click to collapse
I think @edenah is saying it just gets stuck at the loading screen. If the battery discharges all the way and the device is plugged in, the battery symbol shows and after the charger is unplugged, the battery charging doesn't go away until the battery dies again or the power button is pressed (which leaves us right back to where we started)
edenah said:
Hello i have recently tried to return my phone from cyanogenmod into the stock rom using this thread: "https://forum.xda-developers.com/moto-x-style/general/guide-return-to-stock-relock-bootloader-t3489110" and my phone got stuck in the process while making the command "fastboot flash bootloader bootloader.img". And now my device is stuck on boot loop showing the cyanogenmod loading screen.
Anyway now i found a way to get to stock but for that i need to get my device into fastboot. THE PROBLEM IS that my device can't get now into fastboot! i have tried using adb commands but the adb doesn't recognize the device. I have tried fastboot commands but again it doesn't recognize the device. I also tried button combinations, but it didn't work.
Until the incidence i have used to press the power button+ vol down keys to get into fastboot mode, but now it doesn't work. I suspect that it doesn't work since in order to get into fastboot with the button combination i need to first get the device turned off. But when i connect my device to the charger it shows the battery charging screen and the device is stuck on that screen even if it has disconnected from the charger, and it will keep on that screen until the battery has depleted. I have tried shutting it down using the power button but then my phone gets into a loop with the cyanogenmod loading screen, and even if i turn it off it restarts instead.
Click to expand...
Click to collapse
Try this:
Hold power button for 10-20 sek, when screen will turn off hold only vol-(at bootloop screen).
You should flash stock without "oem" commands.
Find how to update bootloader​.
aybarrap1 said:
I think @edenah is saying it just gets stuck at the loading screen. If the battery discharges all the way and the device is plugged in, the battery symbol shows and after the charger is unplugged, the battery charging doesn't go away until the battery dies again or the power button is pressed (which leaves us right back to where we started)
Click to expand...
Click to collapse
Yes thats exactly what i mean.
dzidexx said:
Try this:
Hold power button for 10-20 sek, when screen will turn off hold only vol-(at bootloop screen).
You should flash stock without "oem" commands.
Find how to update bootloader​.
Click to expand...
Click to collapse
tried this, but the device still goes into the cyanogenmod loading screen.
its soft brick but can't be fixed (just thinking any method but no idea man)
get your phone to moto service centre and they can only fix it (or maybe not) caus this is worst case happening to you
if any pro dev read this thread he might be able to answer but badluck (nobody gives a ....)
btw when you connect your phone to pc does it shows unknown device or it just charge the phone?
Sagar_1401 said:
its soft brick but can't be fixed (just thinking any method but no idea man)
get your phone to moto service centre and they can only fix it (or maybe not) caus this is worst case happening to you
if any pro dev read this thread he might be able to answer but badluck (nobody gives a ....)
btw when you connect your phone to pc does it shows unknown device or it just charge the phone?
Click to expand...
Click to collapse
:/
It recognizes it as portable usb device.
And well. I have bought the device in the us but i live outside of the US. so its bit problematic to return it now. Some help could do the trick!
I found SP flash tool and i believe it would do the trick. But i need to get the scatter loading file of the moto pure, but i can't find it anywhere, maybe anyone got the idea how to get that?
edenah said:
:/
It recognizes it as portable usb device.
And well. I have bought the device in the us but i live outside of the US. so its bit problematic to return it now. Some help could do the trick!
I found SP flash tool and i believe it would do the trick. But i need to get the scatter loading file of the moto pure, but i can't find it anywhere, maybe anyone got the idea how to get that?
Click to expand...
Click to collapse
We haven't been able to get the QLoad files for most Moto devices, at least not for the last 2-3 years... Sorry.
Well i have found a way to get the device charged while the screen is off!
If i connect it to my computer while pressing the power button and the vol down button and keep pressing it, the device stays turned off!
Now i'm trying to play with it, to turn the bootloader. so far the classical power and vol combo doesn't work.
edenah said:
Well i have found a way to get the device charged while the screen is off!
If i connect it to my computer while pressing the power button and the vol down button and keep pressing it, the device stays turned off!
Now i'm trying to play with it, to turn the bootloader. so far the classical power and vol combo doesn't work.
Click to expand...
Click to collapse
I am stuck. No button combination works. I suspect that the device isn't really off but the display is just closed. As even to open up the device takes a reallly long press on the power button.
if it got interrupted while flashing bootloader, you're pretty much not going to be able to do anything.
motorola service center is likely the only place that can fix it.
sorry for your luck.
edenah said:
Haha, as said. can't power off.
Np thanks for responding!
Anyone got an idea?
Click to expand...
Click to collapse
ericpeacock79 said:
if it got interrupted while flashing bootloader, you're pretty much not going to be able to do anything.
motorola service center is likely the only place that can fix it.
sorry for your luck.
Click to expand...
Click to collapse
exactly that's what I'm saying but he needs to get his phone to USA as he specified..
only a specialist can help ya
Sagar_1401 said:
exactly that's what I'm saying but he needs to get his phone to USA as he specified..
only a specialist can help ya
Click to expand...
Click to collapse
i see :'(
Ok Thank your guys
I guess its a lost cause.
edenah said:
i see :'(
Ok Thank your guys
I guess its a lost cause.
Click to expand...
Click to collapse
Lost cause? No, probably not... Do you know anyone in the US you trust well enough to receive the phone from repair and ship it to you where ever you are? I believe that is all you need. The US service center cannot ship outside of North America (maybe US), but they can receive packages from anywhere. If you had a US contact that could receive the device and forward it on to you it might be worth it to get it fixed if it is still under warranty, if it isn't, then it might not be worth fixing. Lots of things to consider here.

Stock Mi A1 locked on Fastboot screen

Ok, here's as much info as I can give as my phone is locked up:
Stock Mi A1 with 1st Oreo update: December patch level
I have not tried to load anything custom on it, nor have I even loaded the apps to do so.
I took my phone out of my pocket and it is locked on on a screen that says Fastboot.
Power button does not work. Long press power button does not work. Power+UP volume button does not work. Power+UP+DOWN volume buttons do not work.
Plugging the phone into the computer via USB port does nothing.
The battery is non-removable, so I can't pull it to reset.
I am at a complete loss as to what happened, why it happened, and how to resolve it. The phone was working fine this morning. I took it out of my pocket to use it and then discovered the issue. I live in Thailand, and there are no local service centers for Xiaomi, so hopefully someone will have an idea of how to fix the issue.
Any help, ideas or suggestions would be MOST appreciated!
Regards,
KB
UPDATE: I tried to restart the phone via the power button while it was plugged into the computer via USB. Holding the power button down for 10 seconds (guesstimate) did force a restart. This was NOT the case when not plugged in. In any event, if anyone has an idea of what happened and why, I would really like to know! I am wondering if there was some sort of long press key combo or something that happened while it was in my pocket.
Sorry for replying to my own post, but I am totally confused by this issue. I did a lot of searching and reading on Fastboot, and they ALL said that to get there, you had to enable Developer Tools on your phone, download a program for your computer, and then connect the phone via USB.
Here's the thing: I have a photo of the screen, so this is not some hallucination!
1) I DID NOT have Developer Tools enabled on the device. (I do now as I enabled it to see if it was already enabled...it wasn't)
2) I DID NOT download and install an ADB program for the computer.
3) I DID NOT (before the issue) connect the phone to the computer via USB.
So my question is how the h*ll did I get into Fastboot?????
This is really concerning as maybe Xiaomi has an issue similar to the root issue One Plus had and I happened to pocket dial the right combo???? In any event, it does not give me a warm fuzzy about what is going on behind the scenes here!
Any thoughts or info appreciated.
--KB
To get phone into fastboot mode you have to hold power off + volume down button. Might have happened in tight pocket.
_mysiak_ said:
To get phone into fastboot mode you have to hold power off + volume down button. Might have happened in tight pocket.
Click to expand...
Click to collapse
Thanks mysiak...in all my reading, nowhere was that mentioned! And yeah, it was in a pocket pressed up against a seat, so could easily have pocket dialed that combo.
Also, it is not easy to find the solution when it is locked there. I THOUGHT I had held the power off button long enough when trying to get out of Fastboot, but maybe missed it by a second or two. My solution was just to hold down the power button until the phone turned off. Whether that is the correct solution, I don't know as I still have not found anything about getting into and out of Fastboot without a computer.
Regards,
--KB
KB_Thailand said:
Thanks mysiak...in all my reading, nowhere was that mentioned! And yeah, it was in a pocket pressed up against a seat, so could easily have pocket dialed that combo.
Also, it is not easy to find the solution when it is locked there. I THOUGHT I had held the power off button long enough when trying to get out of Fastboot, but maybe missed it by a second or two. My solution was just to hold down the power button until the phone turned off. Whether that is the correct solution, I don't know as I still have not found anything about getting into and out of Fastboot without a computer.
Regards,
--KB
Click to expand...
Click to collapse
Power+volume down button is the usual way how to get into fastboot mode. From a PC you can type "adb reboot bootloader", but many prefer just using phone buttons combo (myself including). If you want to get out of fastboot, you either hold power off button until phone vibrates shortly - this works in whatever mode, even if powered on, basically it's "emergency shutdown" as we don't have removable battery. Or if you are connected to a PC, type "fastboot reboot".
Long story short, you did it right
Btw. if you will hold power+volume up combo long enough, you'll end in stock recovery mode with "no command" on the screen. Don't panic, just hold power off button and then start phone normally
I had the same problem and plugged into the computer via USB and holding the power button down for 10 seconds did force a restart. and the phone is OK since then!!! Thank you you saved my time!!!
Thank you.
Picked up my Mi A1 this morning and it had the beautiful FASTBOOT icon on the screen. The phone has been lying on my desk for several weeks without a SIM. When I could not clear the FASTBOOT message I Googled for a solution and this thread was the result. I just wanted to record my grateful thanks. I plugged the phone into a computer USB socket and held the power button until the error message disappeared, as recommended by KB_Thailand..
XDA doing what it aims to do.:good:
It is always nice to find solutions instead of even more questions. Glad that it helped!
After the initial glitches, the A1 has been pretty dang dependable.
I still am using my A1. The A2 and A3 (someone needs to be fired over that monstrosity) left me flat. I am hoping against hope that the A4 will be 'the one', otherwise I am going to have to look for something other than Xiaomi.

Phone hard-bricked while OTA update .326

I downloaded the OTA update released on 04/09/2018 today and while installing it my phone just turned off and is not responding to anything. My battery was around 40% while installing the update.
1. volume+down button, 30 secs holding all combinations of switches, but nothing seems to work
2. charging for 2 hours straight, still nothing, no vibration, no light cue nothing
so finally thought something was wrong with hardware so i would just have to go to the nearest service center i.e. 100kms as I live in a rural place. But then after connecting it to usb i am able to hear a device getting connected to the laptop and windows shows as qhsusb_bulk is ready.
The device is completely stock, no root, no TWRP, nothing done. So i can claim warranty i suppose. But its a hassle to get to the service center.
Funny thing is that, although the developer options were enabled, the usb debugging wasnt enabled. So cant start adb either.
I don't know the exact issue, but its not even going into recovery mode by pressing volume down and power button. So i just dont know what to do other than going to the svc. Can someone help me avoid the trip to svc somehow? If nothing can be done then the svc trip is inevitable, i understand that. Also state if the process will void warranty.
Go to service centre incase you do something wrong. dont risk your money
You my friend have hard bricked your phone. It is possible to revive it but you need the mmcblk file and a lot of fiddling. Better you take it to service center and tell them that it got corrupted during FOTA update
Tianhe said:
You my friend have hard bricked your phone. It is possible to revive it but you need the mmcblk file and a lot of fiddling. Better you take it to service center and tell them that it got corrupted during FOTA update
Click to expand...
Click to collapse
Yup. Got it. I was gonna ask for the mmcblk file too from someone and then try the hboot. But holding the volume down/up and charging isnt working either. So, taking advice from aftab and you too it will be just better to go to the SVC.
Thanks for replying so quick.
adeshpalav said:
Yup. Got it. I was gonna ask for the mmcblk file too from someone and then try the hboot. But holding the volume down/up and charging isnt working either. So, taking advice from aftab and you too it will be just better to go to the SVC.
Thanks for replying so quick.
Click to expand...
Click to collapse
For once, keep holding down powerbutton for 20-30 sec and release. Only power button nothing else.
If that does not work then go to service center.
I had a similar experience. The morning after I updated the phone, I could not turn it on. I tried everything. Then I tried ejecting the sim slot and put it back. No change. I left it like that for 10 mins and I tried again. It booted up with no problems. Gave me quite a scare.
Sent from my ZenFone Max Pro M1 using XDA Labs

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