Two Sim cards from same provider - OnePlus 2 Q&A, Help & Troubleshooting

Hello folks,
I have a question here as I bought op2 for my friend who was carrying two phones always so once I saw this phone liked it and bought it it has arrived and I have already upgraded the firmware on this (it is a Canadian version).
No we face this issue that his both Sim cards are from telus and when I put those cards in the op2 phone only one Sim card work at a time second card won't even register to the network I done couple of reboots and turn off and on card 1 and card 2 but result is same it works with one Sim at a time can any one help me here I will be great full thanks in advance.
Regards,

fuzzuy said:
Hello folks,
I have a question here as I bought op2 for my friend who was carrying two phones always so once I saw this phone liked it and bought it it has arrived and I have already upgraded the firmware on this (it is a Canadian version).
No we face this issue that his both Sim cards are from telus and when I put those cards in the op2 phone only one Sim card work at a time second card won't even register to the network I done couple of reboots and turn off and on card 1 and card 2 but result is same it works with one Sim at a time can any one help me here I will be great full thanks in advance.
Regards,
Click to expand...
Click to collapse
From what I can see on http://www.telus.com/en/bc/mobility/network/coverage-map.jsp Telus doen't operate a 2G network. The sim that is not using data uses only 2G network, and there is the problem for you

I use two sim from same carrier and no issues, my carrier support 2g/3g/lte, sim with data on is 3g/lte and sim without data always fall to slowest network
If your carrier only support 3g you won't be able to use two sims.
Sent from my ONE A2005 using Tapatalk

Related

[Q]Do i need a new sim card?

have a 2 Optimus quantum phones, one never gets 3g, or H, data doesn't seem to work at all (i changed APN settings to fido)
could this be do to old sim card? its really old before 3g network existed, when edge was early
other phone works ok, setup in identical way but sim card is newer from an iPhone 3g i had
so as question above says could it just be due to an old sim card?
Swap the working SIM card between phones and you will have your answer
I think you guessed it. My network (Rogers) required new SIM cards to work on their 3G network. Your carrier may have the same situation.
In my case, Rogers was happy to swap the old SIM for a new one.

No sim card

I brought S4 just another day and when I insert sim card the phone says "No sim Card" but I inserted it already!
Its micro sim i'm buying another sim card today and see if it works,
Will customer service fix this if the problem is in the phone ? If yes then is it covered by warranty ?
Any help? maybe its software problem
Julius Palad said:
I brought S4 just another day and when I insert sim card the phone says "No sim Card" but I inserted it already!
Its micro sim i'm buying another sim card today and see if it works,
Will customer service fix this if the problem is in the phone ? If yes then is it covered by warranty ?
Any help? maybe its software problem
Click to expand...
Click to collapse
Definitely. Visit SSC.
BTW, use this thread http://forum.xda-developers.com/showthread.php?t=2192886 from next time to ask anything related to S4.
zzz
You didin't even answer my question, my question is is this hardware problem or sim card problem?
Julius Palad said:
You didin't even answer my question, my question is is this hardware problem or sim card problem?
Click to expand...
Click to collapse
And how exactly he should or anyone should know what's exactly your problem? Can be hardware or the simcard. This is up to you to find out.
First try a new simcard , and try to get one micro sim factory cut if you can, if still nothing means is hardware.
Did you put it in wrong?
Sent from my Nexus 4 using xda premium
I have the same problem on my s4, it doesnt recognize any sim at all. i tried several simcards but with no success
daahir said:
I have the same problem on my s4, it doesnt recognize any sim at all. i tried several simcards but with no success
Click to expand...
Click to collapse
You have the answer on this topic, if doesn't work with any simcard, bring it back.
GT I9505 doesn't detect LTE sim, works fine with 3g Sim
Hello all !
I own a 2.5 year old GT i9505 (LTE variant) which works completely fine with a 3g Sim but the "Sim Card not inserted" error appears as soon as a 4g Compatible Sim is inserted. Could this be a modem issue ?
I live in India (got the phone from Europe) and have been using 3g services without any hitch for the past 2 years. Vodafone recently launched 4G services here and my phone doesn't detect the new 4G Sim card .
My phone shows the LTE/WCDMA/GSM modes but doesn't detect the Sim card.
Tried with another Sim from the store that doesnt work either.
Details :
AP: I9505XXUHOJ2
CP: I9505XXUHOJ2
CSC: I9505EURHOJ1
All ideas and solutions are appreciated.
It's possible that there is something wrong with the phone's sim card reader. You could replace the reader for not a lot of money and it's easy to do yourself.
Maybe your phone is unable to detect LTE Networks from Vodafone India because from what I research, India uses TDD-LTE. You could Google-d LTE bands that used in India and compare it with your phone's supported LTE bands.
Sent from my GT-I9500
audit13 said:
It's possible that there is something wrong with the phone's sim card reader. You could replace the reader for not a lot of money and it's easy to do yourself.
Click to expand...
Click to collapse
Thanks for your reply.
I considered that option but a 3g sim works perfectly. Do you still think it would help ?
krasCGQ said:
Maybe your phone is unable to detect LTE Networks from Vodafone India because from what I research, India uses TDD-LTE. You could Google-d LTE bands that used in India and compare it with your phone's supported LTE bands.
Sent from my GT-I9500
Click to expand...
Click to collapse
Thanks for your reply.
I guess I am just lucky my phone supports both.
http://www.cnet.com/news/why-your-next-4g-phone-should-have-fdd-lte-and-tdd-lte/
Still no luck !
I don't know that much about sim card technology. Have you tried the LTE sim card in a very old phone to see if the old phone detects the sim?
audit13 said:
I don't know that much about sim card technology. Have you tried the LTE sim card in a very old phone to see if the old phone detects the sim?
Click to expand...
Click to collapse
I did infact it works with every phone except this one.
Leads me to conclude it is the sim reader or motherboard if no LTE SIM cards work. Doesn't seem like software.

Xperia Z5 Dual Sim Card - doesn't support 2 sim cards of the same network

HI EVERYONE,
Hope you can help me or give an advice...
I got Xperia Z5 Dual Sim Card phone. I'm on UK network. If I use both sim slots with the same provider, one of the slots stops working immediately. Shows no signal bars whatsoever. As soon as I use two different sim cards from different providers, both work fine. I called my network provider, but they state it's a phones fault.
Has anyone experienced anything like that?
Can you buy new sim card? And try with the new one
Sent from my E6653 using Tapatalk
Could it be your carrier doesn't have GSM coverage in your area?
I think 3 in the UK does not have GSM. When you are in 'dual standby' mode one of the SIM cards MUST be on GSM only mode, therefore if your carrier doesn't have GSM it will never connect. This is a funny limitation, but it's what allows for dual standby phones to be made relatively simple without having to have two radios for two carriers, which would make the phone a lot bigger and complicated.
I went to the actual store and swapped the sim cards, but nothing helped
bartolo5 said:
Could it be your carrier doesn't have GSM coverage in your area?
I never thought of that... It's strange as I went to Vodafone store and they said they don't support dual sim card phones at all.
I am actually with network 3, so thought there shouldn't be issues like this. Another funny thing is, that if I swap the slots with the same network 3 sim cards, sometimes slot No1 and sometimes slot No2 isn't working. As soon as I put one Vodafone and the other network 3 sim cards, both slots work just fine
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Click to collapse
NewToWeb said:
HI EVERYONE,
Hope you can help me or give an advice...
I got Xperia Z5 Dual Sim Card phone. I'm on UK network. If I use both sim slots with the same provider, one of the slots stops working immediately. Shows no signal bars whatsoever. As soon as I use two different sim cards from different providers, both work fine. I called my network provider, but they state it's a phones fault.
Has anyone experienced anything like that?
Click to expand...
Click to collapse
I used my Z5 Dual when I was in the UK and was having real problems getting the EE sim card to work on the data side, it seems that when I put in the EE card my phone restarts (annoying but standard) and it resets the data preference to 3G which meant that I had no coverage. As soon as I switched the data preference to LTE it was up and running full guns again.
Phoomeister said:
I used my Z5 Dual when I was in the UK and was having real problems getting the EE sim card to work on the data side, it seems that when I put in the EE card my phone restarts (annoying but standard) and it resets the data preference to 3G which meant that I had no coverage. As soon as I switched the data preference to LTE it was up and running full guns again.
Click to expand...
Click to collapse
Thanks for you answer. Seems that it's more to do with the provider then the actual phone.
Sad that phone like this couldn't be used to it's full potential

Help with Zenphone 2 laser ZE551KL, not detecting data sim card

I'm having problem with a Asus Zenphone 2 Laser ZE551KL.
I'm from Dominican Republic. I bought this phone to use 2 sims. one for calling (ORANGE) and the another for LTE Data (TRICOM).
This is my history:
When the phone arrive i put my 2 sims cards to the phone and update to the lastest Android version available: WW_ 1.17.40.1234. After that i can use the sim card ORANGE for calling but the data sim cards isn't detected by the Zenphone. I tried with another TRICOM Data sim card with the same result.
Also, i tried with a sim card from another company (CLARO) ant it works. it was detected by the Zenphone.
Later, i flashed CM 13.0 for the Zenphone and i get LTE data using the TRICOM sim card but for a 1 minute or less. I mean, when the phone boot up it get lte data and show me the icon LTE indicating that is working but after one minute the signal turn off. I only get data for that short time.
Also i test the lte sim card on another zenphone Z00A and it worked perfect.
the problem is that when using stock rom the sim card for lte data is not detectec. when i use CM 13.0 Rom, the sim card lte is detectec for a minute and it get loss.
Any suggestion about it?
I would like to try changing the modem version, but i don't know how to do it.
Did you check your APN settings? Different companies use different settings. Maybe the ROM doesn't have them set for one or the other SIM

Problem with 2 SIMS from the same carrier in Leeco Cool1 Dual sim phone

This is weird. I just bough Leeco Cool 1 Dual, the (il)legitimate son from Leeco and Coolpad. The phone is okay for the money. It however has a weird problem. It is unable to activate one of the sims from the same carrier. I have 2 Nigeria MTN sims in the phone, but only one works irrespective of the slot it is in while the second one which work okay in other phones does not work at all irrespective of the slot. However, sim from a different carrier works fine. What could the problem? Has any of the gurus in the house seen anything like this before? I have even swapped the sim for a new one with no show. Thanks.
abbas said:
This is weird. I just bough Leeco Cool 1 Dual, the (il)legitimate son from Leeco and Coolpad. The phone is okay for the money. It however has a weird problem. It is unable to activate one of the sims from the same carrier. I have 2 Nigeria MTN sims in the phone, but only one works irrespective of the slot it is in while the second one which work okay in other phones does not work at all irrespective of the slot. However, sim from a different carrier works fine. What could the problem? Has any of the gurus in the house seen anything like this before? I have even swapped the sim for a new one with no show. Thanks.
Click to expand...
Click to collapse
Well here in my country some operators demand sim operation in 1st slot only as not many phones come with both sims at 4g standby. Have you tried putting the sim in some other dual standby phone's 2nd slot ?

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