No sim card - Galaxy S 4 Q&A, Help & Troubleshooting

I brought S4 just another day and when I insert sim card the phone says "No sim Card" but I inserted it already!
Its micro sim i'm buying another sim card today and see if it works,
Will customer service fix this if the problem is in the phone ? If yes then is it covered by warranty ?
Any help? maybe its software problem

Julius Palad said:
I brought S4 just another day and when I insert sim card the phone says "No sim Card" but I inserted it already!
Its micro sim i'm buying another sim card today and see if it works,
Will customer service fix this if the problem is in the phone ? If yes then is it covered by warranty ?
Any help? maybe its software problem
Click to expand...
Click to collapse
Definitely. Visit SSC.
BTW, use this thread http://forum.xda-developers.com/showthread.php?t=2192886 from next time to ask anything related to S4.

zzz
You didin't even answer my question, my question is is this hardware problem or sim card problem?

Julius Palad said:
You didin't even answer my question, my question is is this hardware problem or sim card problem?
Click to expand...
Click to collapse
And how exactly he should or anyone should know what's exactly your problem? Can be hardware or the simcard. This is up to you to find out.
First try a new simcard , and try to get one micro sim factory cut if you can, if still nothing means is hardware.

Did you put it in wrong?
Sent from my Nexus 4 using xda premium

I have the same problem on my s4, it doesnt recognize any sim at all. i tried several simcards but with no success

daahir said:
I have the same problem on my s4, it doesnt recognize any sim at all. i tried several simcards but with no success
Click to expand...
Click to collapse
You have the answer on this topic, if doesn't work with any simcard, bring it back.

GT I9505 doesn't detect LTE sim, works fine with 3g Sim
Hello all !
I own a 2.5 year old GT i9505 (LTE variant) which works completely fine with a 3g Sim but the "Sim Card not inserted" error appears as soon as a 4g Compatible Sim is inserted. Could this be a modem issue ?
I live in India (got the phone from Europe) and have been using 3g services without any hitch for the past 2 years. Vodafone recently launched 4G services here and my phone doesn't detect the new 4G Sim card .
My phone shows the LTE/WCDMA/GSM modes but doesn't detect the Sim card.
Tried with another Sim from the store that doesnt work either.
Details :
AP: I9505XXUHOJ2
CP: I9505XXUHOJ2
CSC: I9505EURHOJ1
All ideas and solutions are appreciated.

It's possible that there is something wrong with the phone's sim card reader. You could replace the reader for not a lot of money and it's easy to do yourself.

Maybe your phone is unable to detect LTE Networks from Vodafone India because from what I research, India uses TDD-LTE. You could Google-d LTE bands that used in India and compare it with your phone's supported LTE bands.
Sent from my GT-I9500

audit13 said:
It's possible that there is something wrong with the phone's sim card reader. You could replace the reader for not a lot of money and it's easy to do yourself.
Click to expand...
Click to collapse
Thanks for your reply.
I considered that option but a 3g sim works perfectly. Do you still think it would help ?
krasCGQ said:
Maybe your phone is unable to detect LTE Networks from Vodafone India because from what I research, India uses TDD-LTE. You could Google-d LTE bands that used in India and compare it with your phone's supported LTE bands.
Sent from my GT-I9500
Click to expand...
Click to collapse
Thanks for your reply.
I guess I am just lucky my phone supports both.
http://www.cnet.com/news/why-your-next-4g-phone-should-have-fdd-lte-and-tdd-lte/
Still no luck !

I don't know that much about sim card technology. Have you tried the LTE sim card in a very old phone to see if the old phone detects the sim?

audit13 said:
I don't know that much about sim card technology. Have you tried the LTE sim card in a very old phone to see if the old phone detects the sim?
Click to expand...
Click to collapse
I did infact it works with every phone except this one.

Leads me to conclude it is the sim reader or motherboard if no LTE SIM cards work. Doesn't seem like software.

Related

[Q] Sim unlock for T-mobile Nexus 4?

Hello everbody,
i read all threads related to SIM unlock on T-mobile nexus here on xda, and many people suggested that Nexus 4 comes factory unlocked, even from T-mobile, but it seems that's not true!?
I wrote about this in thread bellow,
http://forum.xda-developers.com/showthread.php?p=38939958#post38939958
and many people there wrote that Nexus 4 is always factory unlocked, doesn't matter which GSM provider, but it seems that's not true!
When i inserted my european SIM card, here in Europe, in T-mobile Nexus 4, arrived today at me, GSM signal is locked !? Is there any solution for sim unlock?
Thanks!
Greetzz!
sucro
****update
it was problem with micro-sim card and pin issue, tried with another sim card, and no problems, it's unlocked, and fixed gsm signal very fast with working micro-sim card here in Europe !
Apologize for wrong info!
sucro said:
Hello everbody,
i read all threads related to SIM unlock on T-mobile nexus here on xda, and many people suggested that Nexus 4 comes factory unlocked, even from T-mobile, but it seems that's not true!?
I wrote about this in thread bellow,
http://forum.xda-developers.com/showthread.php?p=38939958#post38939958
and many people there wrote that Nexus 4 is always factory unlocked, doesn't matter which GSM provider, but it seems that's not true!
When i inserted my european SIM card, here in Europe, in T-mobile Nexus 4, arrived today at me, GSM signal is locked !? Is there any solution for sim unlock?
Thanks!
Greetzz!
sucro
Click to expand...
Click to collapse
It`s not locked! Change your sim with a proper microsim!
It seems you didn't read my previous post, i wrote, micro-sim card is already used, but there is again GSM signal locked!
***update
My apologize to all of you guys! It was problem with sim card, not about micro-sim, but there was problem with PIN of my sim-card, so definetely, it works now, with another micro-sim card with no PIN issue, it worked immediately, GSM signal came very fast!
Once sorry!
And tnx for suggestions!
Greetzz!
sucro said:
It seems you didn't read my previous post, i wrote, micro-sim card is already used, but there is again GSM signal locked!
Click to expand...
Click to collapse
nexus 4 isnt sim locked. check to be sure that your APNs are set up right for your carrier. why do you think its locked? are you not getting a signal or do you get a locked message? have you checked with tmobile to make sure your account is set up right?
sucro said:
Hello everbody,
i read all threads related to SIM unlock on T-mobile nexus here on xda, and many people suggested that Nexus 4 comes factory unlocked, even from T-mobile, but it seems that's not true!?
I wrote about this in thread bellow,
http://forum.xda-developers.com/showthread.php?p=38939958#post38939958
and many people there wrote that Nexus 4 is always factory unlocked, doesn't matter which GSM provider, but it seems that's not true!
When i inserted my european SIM card, here in Europe, in T-mobile Nexus 4, arrived today at me, GSM signal is locked !? Is there any solution for sim unlock?
Thanks!
Greetzz!
sucro
Click to expand...
Click to collapse
1) Can you take a screen shot of the message you get while on WiFi?
2) Are you sure it's Carrier SIM locked and not "SIM card lock"?
3) Was your SIM card cut down from mini to micro?
4) Are you sure it was not reported Lost / Stolen and it's IMEI blacklisted by the carrier?
5) Have you tried another SIM from a different carrier?
As far as I know, all GSM Nexus phones do not support the option for carriers to lock them to their networks.
I had a Nexus S that was subsidized by T-Mobile and it worked just fine on US AT&T, and France SFR networks.
The SFR SIM I used had a PIN on it, so I would have to enter the PIN on boot before I could use it.
Its an unlocked phone...
If it was locked, when you insert a foreign Sim into a carrier locked phone, it pops up a requester for an unlock code.
simms22 said:
nexus 4 isnt sim locked. check to be sure that your APNs are set up right for your carrier. why do you think its locked? are you not getting a signal or do you get a locked message? have you checked with tmobile to make sure your account is set up right?
Click to expand...
Click to collapse
I updated info in OP, it was problem of micro-sim card and some PIN issue, i'm not in USA, i'm in Europe, so no contact with T-mobile . However tnx for help!
SpookyTunes said:
1) Can you take a screen shot of the message you get while on WiFi?
2) Are you sure it's Carrier SIM locked and not "SIM card lock"?
3) Was your SIM card cut down from mini to micro?
4) Are you sure it was not reported Lost / Stolen and it's IMEI blacklisted by the carrier?
5) Have you tried another SIM from a different carrier?
As far as I know, all GSM Nexus phones do not support the option for carriers to lock them to their networks.
I had a Nexus S that was subsidized by T-Mobile and it worked just fine on US AT&T, and France SFR networks.
The SFR SIM I used had a PIN on it, so I would have to enter the PIN on boot before I could use it.
Click to expand...
Click to collapse
Thank you my friend for all informations! Yes card was standard sim card, and was necessary to cut it, but there wasn't problem with it, and for sure it was genuine my sim card, no locked, no lost, but was problem with some PIN issue, i get new sim card, and problems dissapeared fortunately! Once big tnx for sharing your experiecne!
Salut and greetings
clockcycle said:
Its an unlocked phone...
If it was locked, when you insert a foreign Sim into a carrier locked phone, it pops up a requester for an unlock code.
Click to expand...
Click to collapse
You are absolutey right my friend ! Hehe, yeah, but you know, when man feels like a lost , can't think with rationalism, so i was afraid i'm lost and there is phone sim locked, but there was stupid problem with sim card!
So to conclude, definetely no locked Nexus 4 with or without contract, it can be used with any sim card and GSM provider !
Once Big Tnx to all nice guys who participated in this thread to help me! Really i appreciate it!
Greetzz!
sucro
You can contact lg/google as you have manufacture's warranty.
Glad you got it sorted out.
Thank you very much for useful info!
Sent from my GT-I9100 using xda app-developers app

Note registered on network

I swapped sim card on my cell phone, i have n9005 (running 4.4.2 TouchWiz Rooted) and works on every network in my country,
the other sim card worked fine, i kept on swapping 2 sims because sometimes i had to use 3g on the other network.
Today it suddly stopped, now my both sim cards are not working.
I have restarted my phone, pulled out battery and also reinserted my sim card, no success.
Any solution?
EDIT: I fixed it, thanks
thahim said:
I swapped sim card on my cell phone, i have n9005 (running 4.4.2 TouchWiz Rooted) and works on every network in my country,
the other sim card worked fine, i kept on swapping 2 sims because sometimes i had to use 3g on the other network.
Today it suddly stopped, now my both sim cards are not working.
I have restarted my phone, pulled out battery and also reinserted my sim card, no success.
Any solution?
EDIT: I fixed it, thanks
Click to expand...
Click to collapse
how?
You probably have damaged something in your sim card slot probably a pin.. as you said you usually keep on swapping sim cards.. have a repair center look at it..
MystaMagoo said:
how?
Click to expand...
Click to collapse
Actually my network mode was WCDMA and had no 3g signals where i was..

Two Sim cards from same provider

Hello folks,
I have a question here as I bought op2 for my friend who was carrying two phones always so once I saw this phone liked it and bought it it has arrived and I have already upgraded the firmware on this (it is a Canadian version).
No we face this issue that his both Sim cards are from telus and when I put those cards in the op2 phone only one Sim card work at a time second card won't even register to the network I done couple of reboots and turn off and on card 1 and card 2 but result is same it works with one Sim at a time can any one help me here I will be great full thanks in advance.
Regards,
fuzzuy said:
Hello folks,
I have a question here as I bought op2 for my friend who was carrying two phones always so once I saw this phone liked it and bought it it has arrived and I have already upgraded the firmware on this (it is a Canadian version).
No we face this issue that his both Sim cards are from telus and when I put those cards in the op2 phone only one Sim card work at a time second card won't even register to the network I done couple of reboots and turn off and on card 1 and card 2 but result is same it works with one Sim at a time can any one help me here I will be great full thanks in advance.
Regards,
Click to expand...
Click to collapse
From what I can see on http://www.telus.com/en/bc/mobility/network/coverage-map.jsp Telus doen't operate a 2G network. The sim that is not using data uses only 2G network, and there is the problem for you
I use two sim from same carrier and no issues, my carrier support 2g/3g/lte, sim with data on is 3g/lte and sim without data always fall to slowest network
If your carrier only support 3g you won't be able to use two sims.
Sent from my ONE A2005 using Tapatalk

Would some one give me a hand setting my Note 3 up.

So I purchased a used note 3 ( N900A )
I just switch to straight talk. So I had a full size sim and cut it down to fit my note 3 . When I try to go into my apn setting it says insert a sim or something like that.
I know the sims registering , to the phone I can read stuff from it.
So has any one went down the road I am . Is my sim locked or something like that.
Also there is an app called "Sim App." it will first say icc-id and give what looks like about 15-16 numbers then click ok it reads imei check sum gives 4 digits next reads random number gives 8 numbers.
then asks for an unlock code . If entered wrong it will say you have X amount of trys lefts.
Does this have anything to do with why my sim card is not registering to the phone?
Do any sim card works in the phone? Does your sim card work in other phones? Was the phone tested with a sim card before purchase? Was the phone locked to AT&T?
audit13 said:
Do any sim card works in the phone? Does your sim card work in other phones? Was the phone tested with a sim card before purchase? Was the phone locked to AT&T?
Click to expand...
Click to collapse
Yes if I switch the card to the other phone . It works.
Im not sure if this matters the orginal phone was a throw away`alcatel. Its not a smart phone.
Are you using the SIM card in another phone that also uses a micro sim? Does the note 3 recognize any SIM cards?
audit13 said:
Are you using the SIM card in another phone that also uses a micro sim? Does the note 3 recognize any SIM cards?
Click to expand...
Click to collapse
I only have this one sim .
The note is reading the sim card with certain aps . You know how if you up power up a phone , missing a sim it will say so if you pull down the top banner usually with a message like insert sim. When you pull down the top banner it doesn't say that . There is no warning about missing a sim . So it recognizes it has one . I can read stuff off the sim card when i open certain aps that are meant to access sim cards but when I go to change APN setting it will say insert sim card to access network settings.
Without another sim card to try in the phone, it could be the way the sim card was cut or there is something wrong with the phone.
Is the phone sim unlocked? Did you try a sim card in the phone before buying it?
audit13 said:
Without another sim card to try in the phone, it could be the way the sim card was cut or there is something wrong with the phone.
Is the phone sim unlocked? Did you try a sim card in the phone before buying it?
Click to expand...
Click to collapse
I dont think the phones sim is unlocked.
No I didnt try a sim . It was from a family member so Im not to worried. The sim card works in my throw away straight talk phone.
How do you unlock the phones sim?
BTW thank you for your help.
In order to determine if the phone is sim unlocked, power off the phone, insert a sim from another carrier, and power up the phone. If phone asks for a network unlock code, the phone is not sim unlocked and you will need to get an unlock code.
Was the Note 3 n900a from AT&T?

Xperia Z5 Dual Sim Card - doesn't support 2 sim cards of the same network

HI EVERYONE,
Hope you can help me or give an advice...
I got Xperia Z5 Dual Sim Card phone. I'm on UK network. If I use both sim slots with the same provider, one of the slots stops working immediately. Shows no signal bars whatsoever. As soon as I use two different sim cards from different providers, both work fine. I called my network provider, but they state it's a phones fault.
Has anyone experienced anything like that?
Can you buy new sim card? And try with the new one
Sent from my E6653 using Tapatalk
Could it be your carrier doesn't have GSM coverage in your area?
I think 3 in the UK does not have GSM. When you are in 'dual standby' mode one of the SIM cards MUST be on GSM only mode, therefore if your carrier doesn't have GSM it will never connect. This is a funny limitation, but it's what allows for dual standby phones to be made relatively simple without having to have two radios for two carriers, which would make the phone a lot bigger and complicated.
I went to the actual store and swapped the sim cards, but nothing helped
bartolo5 said:
Could it be your carrier doesn't have GSM coverage in your area?
I never thought of that... It's strange as I went to Vodafone store and they said they don't support dual sim card phones at all.
I am actually with network 3, so thought there shouldn't be issues like this. Another funny thing is, that if I swap the slots with the same network 3 sim cards, sometimes slot No1 and sometimes slot No2 isn't working. As soon as I put one Vodafone and the other network 3 sim cards, both slots work just fine
Click to expand...
Click to collapse
NewToWeb said:
HI EVERYONE,
Hope you can help me or give an advice...
I got Xperia Z5 Dual Sim Card phone. I'm on UK network. If I use both sim slots with the same provider, one of the slots stops working immediately. Shows no signal bars whatsoever. As soon as I use two different sim cards from different providers, both work fine. I called my network provider, but they state it's a phones fault.
Has anyone experienced anything like that?
Click to expand...
Click to collapse
I used my Z5 Dual when I was in the UK and was having real problems getting the EE sim card to work on the data side, it seems that when I put in the EE card my phone restarts (annoying but standard) and it resets the data preference to 3G which meant that I had no coverage. As soon as I switched the data preference to LTE it was up and running full guns again.
Phoomeister said:
I used my Z5 Dual when I was in the UK and was having real problems getting the EE sim card to work on the data side, it seems that when I put in the EE card my phone restarts (annoying but standard) and it resets the data preference to 3G which meant that I had no coverage. As soon as I switched the data preference to LTE it was up and running full guns again.
Click to expand...
Click to collapse
Thanks for you answer. Seems that it's more to do with the provider then the actual phone.
Sad that phone like this couldn't be used to it's full potential

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