Database Users

TF300T Light Bleeding

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Not massive bleeding but it was still there so I managed to get it swapped out today thankfully! I didn't want it getting worse. Seems this was a big problem on the Prime so why havent Asus fixed it for the Pad?

I've got a little from one edge, but not ebough to bother me. Does this get worse? I assumed it would stay as is.

dsf3g said:
I've got a little from one edge, but not ebough to bother me. Does this get worse? I assumed it would stay as is.
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I thought over time it would get worse? My replacement model has no signs of this bleeding.

Can you even see that much light bleed during normal use? I feel like as long as I'm not looking at a black screen with nothing else close to the edge I would never notice this.

TXKSSnapper said:
Can you even see that much light bleed during normal use? I feel like as long as I'm not looking at a black screen with nothing else close to the edge I would never notice this.
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True but it was bugging me, I started to notice it on the Gallery (Black Screen) then on Boot Up.
Seems I spoke too soon as the sun is setting here and I just started to notice it again...rubbish. Is it a actually fault or just something I have to ignore and live with?

Not sure how your new one looks, but mine has slightly less bleed than your pics show. I don't notice it at all except during the boot screen, so I'm living with mine. but to each his own, I guess you'll have to decide whether or not its acceptable.

Judging by other people's reports, light bleed is normal with these tablets. The key is to find one with as little light bleed as possible. The first one I got had massive light bleed around all sides, especially in the lower right corner. I exchanged it because of a dead pixel, and my new one has light bleed, too, but it's only across the bottom edge and very minimal. I don't even notice it in the status bar (black and always at the bottom edge of the screen) at all during use, only during boot-up. So, I'm satisfied with my replacement's slight amount of light bleed based on the light bleed from the first one and the reports on this forum.

light bleed
Hi All,
I think it's normal that the Asus TF300 has light bleed,I got my new Asus yesterday and I have same issue.

Mine has a minimal amount of bleed at the bottom.
Only notice it during boot tho.
Not worth swapping and getting something worse.

Mine also has light bleed, but its not as bad as the first one i had.

I don't think i notice bleed so I'm fortunate.
Sent from my ASUS Transformer Pad TF300T using XDA

Hey guys, I just started to notice this on my new 32. I never noticed it on the 16 I had before this (but I wasnt looking for it either). After a lot of research it seems this is normal for IPS screens. Ive seen some pretty pad Ipads on you tube. Anyway Ive attached a picture of mine at its worse. This was while viewing a solid black jpg. Does this look like a bad case, or minimal? Ive already exchanged/ returned several tablets for different reasons so Im hoping not to need to again.

It's kind of hard to tell with the jpeg quality. It makes everything look kind of pixelated.
I'd say, though, that the top two corners look pretty bad. The bottom right corner isn't looking so hot either, but it's better than the same corner on my first TF300.
As for whether you should return it, does it bother you a lot? How often do you look at your screen when it's pure black like that? If you think you can ignore it, save yourself the hassle of another return. If it's going to ruin your tablet experience, return it, and try again.

I received mine two days ago, I immediately did the update and I never had any flickering issues.

Northern-Loop said:
Not massive bleeding but it was still there so I managed to get it swapped out today thankfully! I didn't want it getting worse. Seems this was a big problem on the Prime so why havent Asus fixed it for the Pad?
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Jeepers!
That is not light bleeding, but banana bleeding. There are giant yellow swaths on the display
Seriously though, that is part of the issue with this type of tech if wanting to price for mass consumer range (for the panel volumes purchased). It gets expensive with the needed design / production specs and the substrate layer to avoid the light bleed. The tolerance in production also means some will bleed more than others. The iPad 1 had issues, but Apple were able to get better quality panels, due to economy of scale to lower cost for the better quality panels.
The Toshiba Excite appears to have even more bleed than the average 300, but the A510 has zero light bleed (reviews support this observation). Of course, most folks buying the 300 are wanting to use the keyboard, so the A510 is not an option.

Light Bleed Fix (if your brave)
Ok, Im in the middle of a fix that I have found for the light bleed. Its actually not all that hard. Im going to write up a full how to once Im done, but just wanted to let anyone know thats interested that it is absolutely fixable.
Ive been through so many tabs I lost count. Im on my 4th TF300, so needless to say frustrated. All returned or exchanged for one reason or another. This one works great, except for the light bleed. So I got brave and decided to tear into it to see what I could do. Ill get into all the details later, but Ive attached before and after pics of one of the worst light bleed spots. The first pic just shows my whole screen in all its light bleeding glory. The second shows it after I have taken it apart, and shows one of the worst spots. Which in the lower right at notification area. The 3rd shows what it looks like after I fixed it. I have about 3 more areas Im going to work on, but wanted to let you guys see its fixable. The best thing about it is that if your careful you can do this without voiding any warranty. Theres one one sticker inside that is the kind that voids warranty if broken and its not hard to avoid.
Anyway see attached pics for my progress so far.

Gam3r 4 Life said:
Ok, Im in the middle of a fix that I have found for the light bleed. Its actually not all that hard. Im going to write up a full how to once Im done, but just wanted to let anyone know thats interested that it is absolutely fixable.
Ive been through so many tabs I lost count. Im on my 4th TF300, so needless to say frustrated. All returned or exchanged for one reason or another. This one works great, except for the light bleed. So I got brave and decided to tear into it to see what I could do. Ill get into all the details later, but Ive attached before and after pics of one of the worst light bleed spots. The first pic just shows my whole screen in all its light bleeding glory. The second shows it after I have taken it apart, and shows one of the worst spots. Which in the lower right at notification area. The 3rd shows what it looks like after I fixed it. I have about 3 more areas Im going to work on, but wanted to let you guys see its fixable. The best thing about it is that if your careful you can do this without voiding any warranty. Theres one one sticker inside that is the kind that voids warranty if broken and its not hard to avoid.
Anyway see attached pics for my progress so far.
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Let me guess you followed the thread in Prime's forum about fixing it yourself. Did you loosen the screws in the lcd? I been wanting to do this, but since I might not have the right tools I don't want to screw up the warranty. I'm going to check if the service center near my house can do this for me so it stays in warranty. I pretty much have the same light bleeds as you.

jgaf said:
Let me guess you followed the thread in Prime's forum about fixing it yourself. Did you loosen the screws in the lcd? I been wanting to do this, but since I might not have the right tools I don't want to screw up the warranty. I'm going to check if the service center near my house can do this for me so it stays in warranty. I pretty much have the same light bleeds as you.
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Actually no I didn't know there was a thread about it already, But that's pretty much what I'm doing. If there's a thread about it already I won't bother, I was just trying to help.

Dude I didn't mean it like that, I was really looking forward to your walkthrough since it will be 300 based. I was just asking where did you get the idea? Since I've been googling around and I found that on the Prime a couple of weeks ago. Keep doing the walkthrough please, I want to see how you did it? what tools you used? how did you avoid breaking the warranty tapes? etc.

jgaf said:
Dude I didn't mean it like that, I was really looking forward to your walkthrough since it will be 300 based. I was just asking where did you get the idea? Since I've been googling around and I found that on the Prime a couple of weeks ago. Keep doing the walkthrough please, I want to see how you did it? what tools you used? how did you avoid breaking the warranty tapes? etc.
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The idea came from a YouTube video that I watched, For transformer prime but the way he took apart was totally different. I'll keep trying and if I succeed I'll post a tutorial unfortunately I don't have a way of video taping but I can write a walk-through.

Lcd issue? Backlight on, small streaks and spots

So I was watching a youtube video tonight and part of the screen was black and I see these thick, kind of discolored lines, just a shade darker than the color of the backlight. I was like ok, just be the Youtube video, their cam was dirty whatever. Then I thought back a few days ago when I quickly noticed the same thing and put it off as nothing. Well I further researched it and found a completely black image on my sd card and displayed it at full brightness with the lights off and I found an annoying, yet not crutial, defect (maybe defect). It appears as though glue or something is on the underside of the lcd blocking light from coming through. I can barely find it if any light is displayed on the screen, but this dark video just made it seem so prominent. I wonder if anyone else has this issue or if it is infact a defect. I found it by viewing a dark image at medium brightness in a dark room. Putting brightness at 100% does make it a bit more prominent. I mean I could live with it I guess but it is extremely annoying to find something so stupid on such a great new phone. I wonder if it is a common issue and I ask you fellow gs3 owners to take a look at yours and tell me if it is just me. I have attached a photo I took with my dslr. The colors are kind of looking overdone because I had to bump my ISO up to like 6400 to even get a picture of it because it is so dark and I didn't want to run outside to grab the tripod. You should get the idea. The picture makes it look a lot worse than it really is. I have looked at the screen and I see no discolorations when the screen is off and I see nothing of that pattern while the screen is off anywhere on the lcd, but I couldn't find my super bright flashlight. What a day!
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Yeah I notice this in the dark when watching a YouTube video. Its apparently a samoled issue and something I never noticed on samoled + screen on sgs2. Its very common and have seen a few threads about it. The good news is that you only really see it in a pitch black room when using the phone on a dark screen. I've never noticed it durng the day
Sent from my SGH-I747M using xda app-developers app

Thanks for that. Now I know its not just me. You really settled my nerves, I was about the be pissed. The screen is beautiful beside that. It is just when it is pitch dark and I am looking at something black, otherwise, if there is probably 25% of anything else that is lit on the screen I probably won't see it. I guess I just caught it on one of those rare occasions when I am using my phone in the pitch dark.
Do you happen to know what those threads were called? I am having trouble wording the issue exactly lol

Nooo that is top much. Yes all galaxies have that issue but I think yours is too much. Exchange it i would say

Its just like this, apparently called "ink marks" Last picture in the op here
http://forum.xda-developers.com/showthread.php?t=1658601

Tbh I really only notice in landscape and not in portrait and the only ones I see are the ones on the left and the dot on the right if I do see them. I'd hate to take it back to get one with its own unique set of the same marks. Plus I rooted it and I'm not quite sure if the flash counter clicked , damn verizon

Finally I'm not the only one. It only happens with video and it doesn't matter out you play YouTube app browser or videos you have saved. And try recording and the play back is bloody red skill over the place. Best buy associates were freaking out with my old phone. Over had the gs3 replaced 3 times. And third times the charm. When life gives you lemons hope your within the 14 day trail period.
Sent from my SPH-L710 using xda premium

Oh and no fix apparently according to best buy its a internal defect so hopefully anyone and everyone else has time to exchange.
Sent from my SPH-L710 using xda premium

I might have gotten the perfect unit.. No ink spots, no tint... AT&T Pebble blue btw.

Randomacts said:
I might have gotten the perfect unit.. No ink spots, no tint... AT&T Pebble blue btw.
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I thought the same thing until a week ago when watching something in the complete dark. For those that think their phone is perfect you'd have to check under the same circumstances to know for sure. A dark room and playing videos. I noticed it especially on netfix. I started a video and before the movie starts it goes to a black screen and thats when I first noticed. I do wonder if its all phones or if only a few of us have this defect
Sent from my SGH-I747M using xda app-developers app

Juicy92 said:
So I was watching a youtube video tonight and part of the screen was black and I see these thick, kind of discolored lines, just a shade darker than the color of the backlight. I was like ok, just be the Youtube video, their cam was dirty whatever. Then I thought back a few days ago when I quickly noticed the same thing and put it off as nothing. Well I further researched it and found a completely black image on my sd card and displayed it at full brightness with the lights off and I found an annoying, yet not crutial, defect (maybe defect). It appears as though glue or something is on the underside of the lcd blocking light from coming through. I can barely find it if any light is displayed on the screen, but this dark video just made it seem so prominent. I wonder if anyone else has this issue or if it is infact a defect. I found it by viewing a dark image at medium brightness in a dark room. Putting brightness at 100% does make it a bit more prominent. I mean I could live with it I guess but it is extremely annoying to find something so stupid on such a great new phone. I wonder if it is a common issue and I ask you fellow gs3 owners to take a look at yours and tell me if it is just me. I have attached a photo I took with my dslr. The colors are kind of looking overdone because I had to bump my ISO up to like 6400 to even get a picture of it because it is so dark and I didn't want to run outside to grab the tripod. You should get the idea. The picture makes it look a lot worse than it really is. I have looked at the screen and I see no discolorations when the screen is off and I see nothing of that pattern while the screen is off anywhere on the lcd, but I couldn't find my super bright flashlight. What a day!
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This is a defective samoled. While the glue blotches exist in nearly all displays, yours are especially bad. The fact that you can record them and actually see them while playing videos is the deciding factor here.
For example, I can see those too - but only in complete darkness and while the brightness is at max - any kind of video or soft keys wipe out those blemishes. In other words, those blotches should be invisible under any usage conditions. Otherwise, the quality control has passed a lemon, which is clearly your case.
Exchange that phone for a new one.

Like I said, I if there is anything on the screen I can't see it. I have the reason it looks do prominent in the pics is that I boosted iso and it exposed for the baclight. I had to try really really hard to get a picture of what was going on there

yes. i have the exact same problem. thinking of getting it replaced today.
heres what my looked like:
made it in paint

The black ink thing is a common issue but there has to be some extent to which it's too much. I usually don't notice it and I can forget about it but for those times I do, it is quite the let down. I'll probably take it to Sprint this coming week and see what can be done.
My screen...not the best picture but at least it shows the blobs. I could care less about the black marks towards the top of the image. It's just the ones on the bottom that bother me.

eao1991 said:
The black ink thing is a common issue but there has to be some extent to which it's too much. I usually don't notice it and I can forget about it but for those times I do, it is quite the let down. I'll probably take it to Sprint this coming week and see what can be done.
My screen...not the best picture but at least it shows the blobs. I could care less about the black marks towards the top of the image. It's just the ones on the bottom that bother me.
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Ahh yours is much like mine. I have tbh, and I tried finding it today during the day and no lights on with brightness maxed and I could not. I think I am going to stop stressing about it as it is only visible in very limited situations. I thank you guys for helping me out with this and really settling my nerves to know I didn't just get a bad one and that it is quite a common issue with different variations.

Juicy92 said:
Ahh yours is much like mine. I have tbh, and I tried finding it today during the day and no lights on with brightness maxed and I could not. I think I am going to stop stressing about it as it is only visible in very limited situations. I thank you guys for helping me out with this and really settling my nerves to know I didn't just get a bad one and that it is quite a common issue with different variations.
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i have to check mine now but either way if almost all units have it you may return it and get one that is worse

[Q] Note 3 Uneven Screen Color

I know there are a few different threads about various screen concerns, but this one is specific to color distribution. Sorry if this belongs elsewhere.
I attached a picture of the Note 3 screen without any screen protector while on the dark gray color from the LCD Pixel Testing app. Apologies that the uploaded picture isn't rotated properly. The bottom-right has a purplish/pink tint to it and the top-left has a greenish tint. It's not the camera angle/picture because I took another picture of it from the same angle, but upside down and the coloring moved accordingly.
I also took a picture of the Note 2 under the same conditions to make sure that this isn't normal for other screens, and the Note 2's screen was much more consistent. I've experienced uneven color distribution on the Samsung UN46B8000 TV, but not on a mobile device.
Does anyone else have this type of uneven screen color on the Note 3?
Thank you!

Im not sure why is this happening. Im now on my third replacement and every one has this hue or tint in different parts of the screen. Im not sure if its fixable but I gave up on samsung. I just hope it goes away after some time.

Scorbion said:
Im not sure why is this happening. Im now on my third replacement and every one has this hue or tint in different parts of the screen. Im not sure if its fixable but I gave up on samsung. I just hope it goes away after some time.
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Thanks for the reply. I'm going to check out display models and see how the uniformity is. If they are worse than mine, I'll keep mine. Still, I think that Samsung should really work on this. I've compared it to the Note 2 and S3. All have better uniformity than the Note 3, which saddens me as I was really looking forward to this device.

thedeadletters said:
Thanks for the reply. I'm going to check out display models and see how the uniformity is. If they are worse than mine, I'll keep mine. Still, I think that Samsung should really work on this. I've compared it to the Note 2 and S3. All have better uniformity than the Note 3, which saddens me as I was really looking forward to this device.
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EXACTLY.
The exact same problem with mine, which I described here in my thread.
I've seen worst when I tried to get my second replacement, so I decided to keep mine.
SAMMY whats wrong with your QC????

amircesc4 said:
EXACTLY.
The exact same problem with mine, which I described here in my thread.
I've seen worst when I tried to get my second replacement, so I decided to keep mine.
SAMMY whats wrong with your QC????
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I spoke to one of the tech guys at my work and he said it could be a power issue. The power source could be coming from the upper-left corner and it gets weaker as it goes across the screen, which could explain the gradient-like change in the display. If the pink is at the bottom-right for all our displays, it could be the explanation.
We looked online for a proper teardown, but we couldn't find one that showed where the screen power originates from. I don't know about this because I'm not sure if full/more power would result in a greenish-blue hue. The only evidence I can think of that supports this is that the Note 2 and S3 were overly greenish-blue in tint over the entire screen.
Does everyone affected have greenish-blue on the top-left that fades into pink on the bottom-right?

just tested mine with the app i got no tint or diffrent hue .. I've tested it on AUTO, Manual low, high brightness settings..

I have these problems since I own AMOLED devices, and that is now for quite some time (see sig.)! Me too had to exchange each device a few times until I got some with a almost perfect screen! On both N9005 I own so far the lower screen side is darker, although there are other significant differences between the two screens: the one of the second device is much more uniform! plus no1 has sharp pitch up in gamma on the leftmost 5mm over the whole side (maybe this screen has been cut out from the edge of the mother-substrate: the more from the center the better, due to principles of metal mask lithography)
I've done a few posts in regard to this in the past, if interested use the search function!
Sent from my SM-N9005 using XDA Premium 4 mobile app
---------- Post added at 01:01 AM ---------- Previous post was at 12:53 AM ----------
Another problem I have: When CUP is on medium to heavy load, screen brightness and contrast start to go up and down slightly each few seconds on all brightness levels, even on manual and lowest brightness! this happens on both devices, although here the first one is a little more stable! for me this happens always when in gallery for example, due to CPU load because of media scanning... Seems to be some load or thermal brightness throttling mechanism implemented (guess: in some part of the kernel)...
Sent from my SM-N9005 using XDA Premium 4 mobile app

mine doesn't have a hue but on really dark colors (like the dark tapatalk theme) the screen color is uneven on the background.

dk_iceman said:
just tested mine with the app i got no tint or diffrent hue .. I've tested it on AUTO, Manual low, high brightness settings..
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I'm happy for you. For me, I gave up and bought LG g2 and I'm so glad I did. I just love this ips screen.

I'm wondering if it's there is edge LED lighting and the screen is just uneven.

My first one was like yours which seems very bad. Took it back got a new one, this one has the issue too, but its not that visible. I wanted to take it back again, but then i saw a guy who took 3 Note 3s back and the last one was the worst. So change it until you find one acceptable and next time wait a bit until Samsung gets better QC, or hope for another player on the phablet market.

platinumrims said:
I'm wondering if it's there is edge LED lighting and the screen is just uneven.
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???edge led on an amoled device???
do you know what you are talking about??

amoled is common in that type of tint.. I used all galaxy. Since first galaxy I used.. And now still smiled tech have this tint..
Sent from my Micromax A74 using xda app-developers app

It's probably not as bad as I make it sound. You can only see it if there isn't any light in the room basically. I took a screen shot of the battery status menu and cropped it to the all "black" part and put a black dot on it. In a totally dark room (doesn't mater what the screen brightness is) see if you can find the dot. It's pretty small you have to zoom in a lot. But using this image I can see the uneven lighting on the screen. If there us ant kind of color displayed though it's totally invisible.
I'm kind of worried about getting one that's worse too. that's what's got me not wanting to deal with it. A lot of them down here have been getting returned to best buy and Verizon because of a signal issue or battery drainage problems.
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TML1504 said:
???edge led on an amoled device???
do you know what you are talking about??
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Nope. Obviously. ?

So I returned the first one and got another. This one is better but there's a big dark band that goes across the middle. It's not as pronounced as the last one though. -__-
Sent from my SM-N900V using Tapatalk

Try this in a dark room. Using Display Tester app test card Grey #808080 and put the brightness in the screen tester to as low as possible as well as your phones brightness to low as feasibly possible. The check out the lower half near the home button. You will see it being slightly different and darker. Both mine and the wife's do it. Her's possibly a little bit more pronounced than mine. Normal, as I never notice it during day to day or night time viewing. Point being I have to go out of my way to find this so called issue.

Limeybastard said:
Try this in a dark room. Using Display Tester app test card Grey #808080 and put the brightness in the screen tester to as low as possible as well as your phones brightness to low as feasibly possible. The check out the lower half near the home button. You will see it being slightly different and darker. Both mine and the wife's do it. Her's possibly a little bit more pronounced than mine. Normal, as I never notice it during day to day or night time viewing. Point being I have to go out of my way to find this so called issue.
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I can see that horizontal dark band on my screen. But I can really see that and vertical bands on the 2 I posted. lol.
Sent from my SM-N900V using Tapatalk

LordBhaal said:
My first one was like yours which seems very bad. Took it back got a new one, this one has the issue too, but its not that visible. I wanted to take it back again, but then i saw a guy who took 3 Note 3s back and the last one was the worst. So change it until you find one acceptable and next time wait a bit until Samsung gets better QC, or hope for another player on the phablet market.
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i had same issue i replaced 3 note 3s then in white color there is no tint no screen issue..n checked 6 phones on shop..u r lucky if u get 1 phone with gud screen among ten phones..9 will be faulty and one will be gud....but my shop keeper is a nice guy..but really samsung should fix this issue.
..
people will complain about hardware issue after some time..when they will compare note 3 together..
coz i have too much experienced in note 3 replacement.
i had three note 3s n900 and n9005.And checked 6 note 3s...so trust me..some device perform gud some laggy..

nabilsweet007 said:
i had same issue i replaced 3 note 3s then in white color there is no tint no screen issue..n checked 6 phones on shop..u r lucky if u get 1 phone with gud screen among ten phones..9 will be faulty and one will be gud....but my shop keeper is a nice guy..but really samsung should fix this issue.
..
people will complain about hardware issue after some time..when they will compare note 3 together..
coz i have too much experienced in note 3 replacement.
i had three note 3s n900 and n9005.And checked 6 note 3s...so trust me..some device perform gud some laggy..
Click to expand...
Click to collapse
can confirm this! and it was the same on note1, note2, ... on basically all amoled devices i owned from samsung so far!
the "problem" is the manufacturing process of the amoled screens:
they were cut out of a wafer. in the process of exposing the wafer with a light source through a FMM (fine metal mask) the exposure is not evenly distributed over the whole wafer. the more from the middle your screen has been cut out, the better it is! the gradients (down side darker, right side darker, ...) are due to the gradient light exposure of the wafer before cutting!
so it's all luck of the draw: atm i have one (!) decent screen out of 5 devices! the bad thing is: on this device the thermal throttling is comparable worse then on two of the other devices i have, but on these the display is very uneven!
so it seems to be a hard task to get a device where a) the screen is perfect and b) there are none of the other known problems (wobbly button, thermal throttling, noisy camera, ...) present!
thank you samsung!

Purple Tint Explanation

Before reading it try this.
1. Open camera and go to a place with light and long press the screen to lock AE & AF
2. Cover the lens, you won't have the purple tint anymore. No matter how hot your phone gets.
This is a fact you can try it yourself!
Now do it the other way around, open the camara and lock AE & AF with the screen completely covered (long press screen) and then try to take a normal photo. You will be impressed how much light the camera can take even with total darkness.
The camera components that they are replacing are just offering higher resistant to heat, which covers up the problem! but in the end the problem will appear again, hope they can solve this as it is a heat-software-hardware problem (the sensor is not defective though, it is just too exagerated and this problem normally appears when given heat is present).

mariosanoguera said:
Before reading it try this.
1. Go to a place with light and lock AF by long pressing the screen
2. Cover the lens, you won't have the purple tint anymore. No matter how hot your phone gets.
This is a fact you can try it yourself!
Now do it the other way around, lock with the screen completely covered and then try to take a normal photo. You will be impressed how much light the camera can take even with total darkness.
The camera components that they are replacing are just offering higher resistant to heat, which covers up the problem! but in the end the problem will appear again, hope they can solve this as it is a heat-software-hardware problem (the sensor is not defective though, it is just too exagerated and this problem normally appears when given heat is present).
Click to expand...
Click to collapse
This is actually an interesting find. I guess the camera software isn't calibrated properly and helps make the sensor problem even worse.

spartan268 said:
This is actually an interesting find. I guess the camera software isn't calibrated properly and helps make the sensor problem even worse.
Click to expand...
Click to collapse
probably the ultrapixel isn't working correctly, there should be an option to disable UP in low light conditions, today I've cancelled the htc official repair I had, I'm too afraid after waiting 2 weeks my phone is dmged or has another new problem

I'm not sure why you would cancel it to be honest. Go and check the huge purple tint thread and see how many people with replaced sensors have the purple tint come back. Mine has been rock solid for months on end now, no reason not to get it fixed. My phone is even hotter than normal since it's summer time and it's fine in low light

Galactus said:
I'm not sure why you would cancel it to be honest. Go and check the huge purple tint thread and see how many people with replaced sensors have the purple tint come back. Mine has been rock solid for months on end now, no reason not to get it fixed. My phone is even hotter than normal since it's summer time and it's fine in low light
Click to expand...
Click to collapse
So, that is the point, I suppose you were lucky and fine, but checking the service repair center they send it to here in Spain (Regenesis) you are lucky if you get it replaced at the first time and with no dmg.
Many people have been months sending it and getting it back in and it is a MUST to do a video and photos to your phone to proove if they do any scratches, I don't do that much photos and normally they are very good photos with light or flash in the night ^^ so I don't want to risk it and start a battle with htc having my phone replaced many times

mariosanoguera said:
So, that is the point, I suppose you were lucky and fine, but checking the service repair center they send it to here in Spain (Regenesis) you are lucky if you get it replaced at the first time and with no dmg.
Many people have been months sending it and getting it back in and it is a MUST to do a video and photos to your phone to proove if they do any scratches, I don't do that much photos and normally they are very good photos with light or flash in the night ^^ so I don't want to risk it and start a battle with htc having my phone replaced many times
Click to expand...
Click to collapse
I guess quality of service varies but Regenersis UK sorted my phone out quickly and efficiently. Took 4 working days including the day UPS came to my house to collect the phone. Exact same story for three friends I know. All of ours came back in good condition. I even got new speakers and the back of the phone replaced (had a few tiny tiny dents and beats logo was missing) so I can't really complain

man its right,when i locked AF the camera in low light is very dark and no purple issue,but no AF too for good photo. What can we do now for fixing this ??? It's now soft problem i think and need to find way.

haykweb said:
man its right,when i locked AF the camera in low light is very dark and no purple issue,but no AF too for good photo. What can we do now for fixing this ??? It's now soft problem i think and need to find way.
Click to expand...
Click to collapse
I guess if we renounce to the ultrapixel stuff when there are low light conditions photos would be much worse but without the pink stuff.
I'm glad you were lucky I don't know if I selling it or try sending it..

@mariosanoguera I did not understand lock with screen completely covered. You mean cover screen while AF lock??

3n3rg1c said:
@mariosanoguera I did not understand lock with screen completely covered. You mean cover screen while AF lock??
Click to expand...
Click to collapse
Cover camera then long press on screen and then uncover it.

It means HTC is covering there ass by just saying that camera module is faulty. Is it the time to say HTC bye bye??
Sent from my HTC One using XDA Premium 4 mobile app

3n3rg1c said:
@mariosanoguera I did not understand lock with screen completely covered. You mean cover screen while AF lock??
Click to expand...
Click to collapse
sorry I edited my first post to make it clearer, this doesn't proove anything in fact it just a way of stopping the purple tint happen, but if in the future (when we are out of warranty and problem appears again) it is a software proof that it can be avoided without reducing the iso to 100 (which only takes good photos on good light conditions)
kartik.kayz said:
It means HTC is covering there ass by just saying that camera module is faulty. Is it the time to say HTC bye bye??
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I still think it is still faulty under extreme light conditions, but they could easily cover it up by auto-disabling "ultrapixel" for those users who choose it, but in fact, its sad... this is the main reason why I acquired an htc one.

mariosanoguera said:
sorry I edited my first post to make it clearer, this doesn't proove anything in fact it just a way of stopping the purple tint happen, but if in the future (when we are out of warranty and problem appears again) it is a software proof that it can be avoided without reducing the iso to 100 (which only takes good photos on good light conditions)
I still think it is still faulty under extreme light conditions, but they could easily cover it up by auto-disabling "ultrapixel" for those users who choose it, but in fact, its sad... this is the main reason why I acquired an htc one.
Click to expand...
Click to collapse
It's still a faulty sensor from the way I see it. Otherwise I'll need to keep a lightsource with me at night to lock the AF on at all times.

Now I use GPE rom and google camera. How can i lock AF & AE?

tolakhla said:
Now I use GPE rom and google camera. How can i lock AF & AE?
Click to expand...
Click to collapse
you can't

Question, after doing this , the pictures are taking with the AE FA lock on all the time ,
I Did it , but the phone still gets the purple tint
Even backwards to test , the phone still has it . But when the pictures are taken with the lock on , the tint seems to go away.
I'm I doing it wrong ?
The phone is using sense 6

I still think it is still faulty under extreme light conditions, but they could easily cover it up by auto-disabling "ultrapixel" for those users who choose it, but in fact, its sad... this is the main reason why I acquired an htc one.

The reason that this does this is very straight forward, and I was able to do the same thing on my nexus. All sensors have noise and when the sensor dips further into lowlight, the noise is more pronounced to the point where it is visible. The color of the noise is dependent on the white balance. These phones have an exceptionally sensitive sensor and auto adjusts ISO, white balance, and exposure. The result is the "purple" tint in low light at normal (5300k) white balance. You can fake other colors by hard setting white balance to another setting rather than auto. One can simulate the same thing by adjusting color balance on any camera-on-phone and as long as the your white balance is set, and the software boosts the iso/exposure level until the noise shows, that one will get it too.
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Galactus said:
I guess quality of service varies but Regenersis UK sorted my phone out quickly and efficiently. Took 4 working days including the day UPS came to my house to collect the phone. Exact same story for three friends I know. All of ours came back in good condition. I even got new speakers and the back of the phone replaced (had a few tiny tiny dents and beats logo was missing) so I can't really complain
Click to expand...
Click to collapse
How did you get yours fixed?
and how much did it cost?
Mine ahs the Purple tint Camera issue, plus my Volume button is wearing off, a few scratches and minor dents on the back as well...
was thinking of getting it fixed,
any idea how much it would cost?
regards

raziel123 said:
How did you get yours fixed?
and how much did it cost?
Mine ahs the Purple tint Camera issue, plus my Volume button is wearing off, a few scratches and minor dents on the back as well...
was thinking of getting it fixed,
any idea how much it would cost?
regards
Click to expand...
Click to collapse
Phoned HTC and told them about the purple tint
They said they'd send UPS to collect the phone the next day
Few days later got an email saying the camera had been repaired
UPS returned it the next day.
All covered under warranty so it was free. I have no idea how much it would cost if out of warranty

Getting a replacement S6 due to screen.

Hello!
So I just wanted to make a brief post and post a pic of my current S6 and why I'm sending it back for a replacement. I noticed today that about 1/4th or 1/5th of my screen (towards the bottom near the home button) is pinkish. It's visible mostly on white images, but now that I've seen it, I can't un-see it! I've read a few other posts here and there about screen discoloration, and I noticed that Erica Griffin touched upon it on one of her videos. I'm thinking that it has to be a hardware problem, cause I can't see how software would cause this issue. Pics below:
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Let me know what you guys think. Am I crazy and making things up in my mind, or does the screen actually have like 2 different color calibrations?! :crying:
-Matt

Nope...one of the two I bought look kinda like that. I think yours is worse actually.

I have the same problem but it's towards the left in the middle. But I have to really look for it. It seems to be worse at certain angles. My GF has a Note 4 and her whites look kinda rainbow-ish as well. So maybe it's a Samsung thing?
But like I said in another thread. I've had a 2 M8s, Nexus 5s, and Z3s side by side and none of the screens looked the same. Some looked better, some had different color temps, etc. So if you return it, there's a good possibility the next one won't look as good or have slight defects. I've seen people return phones several times until they were satisfied.

You are not crazy. I had the same problem with the S6 I preordered from tmobile but the pinkish/purplish tint was on the upper 1/3 of my screen. Yours does look worse but mine was pretty noticeable as well. It's actually most apparent on grey backgrounds with the tint section looking much darker than the non tinted part of the screen. And I agree, once you see it, you can't unsee it.
I actually looked for it right away when I got my phone because it's a fairly common problem on super amoled screens. Both the display units I look at at Best Buy had it to some extent, though not nearly as bad. I had it on both the S3 and the S4. I was pretty noticeable on the S4 but I just dealt with it. After how much I paid for the S6, I wasn't about to again.
Anyway, I got my replacement last night and am much happier with the screen. It still suffers from the uneven screen tone issue, but its far less noticeable and something I can definitely live with.

kishin14 said:
You are not crazy. I had the same problem with the S6 I preordered from tmobile but the pinkish/purplish tint was on the upper 1/3 of my screen. Yours does look worse but mine was pretty noticeable as well. It's actually most apparent on grey backgrounds with the tint section looking much darker than the non tinted part of the screen. And I agree, once you see it, you can't unsee it.
I actually looked for it right away when I got my phone because it's a fairly common problem on super amoled screens. Both the display units I look at at Best Buy had it to some extent, though not nearly as bad. I had it on both the S3 and the S4. I was pretty noticeable on the S4 but I just dealt with it. After how much I paid for the S6, I wasn't about to again.
Anyway, I got my replacement last night and am much happier with the screen. It still suffers from the uneven screen tone issue, but its far less noticeable and something I can definitely live with.
Click to expand...
Click to collapse
Hrm... how widespread is this issue. I am still on the fence about picking up the S6 and I certainly don't want one if it has uniformity issues. Maybe I'll wait for the second batch to come out before deciding.

killerz298 said:
Hrm... how widespread is this issue. I am still on the fence about picking up the S6 and I certainly don't want one if it has uniformity issues. Maybe I'll wait for the second batch to come out before deciding.
Click to expand...
Click to collapse
I wouldn't worry too much about it. T-Mobile for me is pretty decent about returns. I noticed some scratches on the heart rate monitor glass and they're shipping one out (about a week delay). Seriously, take the chance it's worth it. This phone is amaze-balls.

Roflwafflez said:
Hello!
So I just wanted to make a brief post and post a pic of my current S6 and why I'm sending it back for a replacement. I noticed today that about 1/4th or 1/5th of my screen (towards the bottom near the home button) is pinkish. It's visible mostly on white images, but now that I've seen it, I can't un-see it! I've read a few other posts here and there about screen discoloration, and I noticed that Erica Griffin touched upon it on one of her videos. I'm thinking that it has to be a hardware problem, cause I can't see how software would cause this issue. Pics below:
Let me know what you guys think. Am I crazy and making things up in my mind, or does the screen actually have like 2 different color calibrations?! :crying:
-Matt
Click to expand...
Click to collapse
I also see at least 4 dead pixels on your screen is that right?
I am starting to regreat of preordering..

Dead pixels? Already so many problems on the start of the device??? ?

marcochapita said:
Dead pixels? Already so many problems on the start of the device???
Click to expand...
Click to collapse
Well what do you expect? The device isn't even officially launched yet, what people are getting are some pre-released units. Not to mention that the phone has almost no problems, except the flash and now the dead pixels, but the latter one is something which can happen to everybody. Nobody is immune to dead pixels....

I've never owned a Samsung smartphone before, but kept reading how amazing their displays are VS iphone and LG, but there are so many threads like this one.. Don't know what to think. I hope the one I get is fine.

derWolf_ said:
Well what do you expect? The device isn't even officially launched yet, what people are getting are some pre-released units. Not to mention that the phone has almost no problems, except the flash and now the dead pixels, but the latter one is something which can happen to everybody. Nobody is immune to dead pixels....
Click to expand...
Click to collapse
This has nothing to do with preleased units. I got a retail unit that I preordered early. It's probably from the same batch that will be sent to T-Mobile stores on launch day.
This screen issue is something that affects just about all super amoled screens. I've checked out numbers galaxy phones (S4s, S5s, Notes, S6s, etc...) at verizon AT&T, best buy and nearly all suffered from this uneven screen color balance to some degree.
The thing is, in most situations the screen looked absolutely gorgeous. You really can only tell on certain backgrounds (mostly white and various shades of grey). That's why when you go to see the phone at a store with its demo on or casually play with it, you probably won't notice it. But once you get it home and have had a chance to really do things like reading a book against a white background, you'll eventually notice it. As as I've said before, once you see it, you'll always see it.
What matters is how much it'll bother you. My wife and brother-in-law didn't think it was a big deal and would not have exchanged it. My sister and few of my coworkers said they would get a replacement. I got a replacement and am happier for it.
---------- Post added at 10:20 AM ---------- Previous post was at 10:08 AM ----------
KarlDag said:
I've never owned a Samsung smartphone before, but kept reading how amazing their displays are VS iphone and LG, but there are so many threads like this one.. Don't know what to think. I hope the one I get is fine.
Click to expand...
Click to collapse
The screen is amazing. Unless you get an S6 with this screen issue that is as severe as the OPs, you display will look fantasticmost of the time. Like you, I came from a LG G2 and also own a Tab Pro 8.4, which both use LCD panels. Even though my replacement S6 still suffers from this issue a bit, I think it look much better than either of those other devices. This is really apparent on photos and videos. I did a side by side comparison of the newest 1080p Avengers trailer from youtube with the S6 and G2 and the S6 looked much better. I simply love the deep blacks and more vivid colors.

PioneerZgZ said:
I also see at least 4 dead pixels on your screen is that right?
I am starting to regreat of preordering..
Click to expand...
Click to collapse
My bad, those aren't dead pixels. Those are likely just pieces of lint or dust cause I took the pic with the S6 on my bed. My replacement unit is set to arrive today, so I'm going to take a side by side pic of both phones on a white screen again to compare the difference. Will post it up when I get it :good:.
-Matt

scratches, dead pixels, and discoloration are all on my check list for when i receive my handset

nolimit78 said:
I wouldn't worry too much about it. T-Mobile for me is pretty decent about returns. I noticed some scratches on the heart rate monitor glass and they're shipping one out (about a week delay). Seriously, take the chance it's worth it. This phone is amaze-balls.
Click to expand...
Click to collapse
Did Tmobile reship free of charge on shipping and whatever, restocking fees, or any other expenses? Or was the exchange completely free?

Well, second time wasn't a charm lol. Received the replacement unit today and it suffered from the same discoloration on the screen, this time in the upper 1/4th to 1/5th of the screen. I didn't even bother to mess around with it, just packed it right back up and went to UPS and sent it back. At this point, the only option I really have is to wait until the replacement phone is received back at the warehouse, then go into my local Tmobile and get a new device from them in person, THEN send this original phone back via UPS to the warehouse... What a pain in the ass. I'm not sure who to be more upset with, the ridiculous hoops you have to jump through with Tmobile, or the faulty screens/calibration from Samsung.
Edit: The only thing I've found that helps with the problem a little is to switch from basic to AMOLED Cinema under the display settings, but the colors look so ridiculous with this setting that I honestly don't know if I can keep it like this. In fact, I don't think changing it to AMOLED mode actually fixes the problem at all, it just distracts my eyes enough with everything else that I don't notice it as much lol.
-Matt

Roflwafflez said:
Well, second time wasn't a charm lol. Received the replacement unit today and it suffered from the same discoloration
-Matt
Click to expand...
Click to collapse
Hate to say but I did say it would be 50/50 chance. Quality control on phones nowadays is terrible.
Sent from my SM-G920T using XDA Free mobile app

Roflwafflez said:
Well, second time wasn't a charm lol. Received the replacement unit today and it suffered from the same discoloration on the screen, this time in the upper 1/4th to 1/5th of the screen. I didn't even bother to mess around with it, just packed it right back up and went to UPS and sent it back. At this point, the only option I really have is to wait until the replacement phone is received back at the warehouse, then go into my local Tmobile and get a new device from them in person, THEN send this original phone back via UPS to the warehouse... What a pain in the ass. I'm not sure who to be more upset with, the ridiculous hoops you have to jump through with Tmobile, or the faulty screens/calibration from Samsung.
Edit: The only thing I've found that helps with the problem a little is to switch from basic to AMOLED Cinema under the display settings, but the colors look so ridiculous with this setting that I honestly don't know if I can keep it like this. In fact, I don't think changing it to AMOLED mode actually fixes the problem at all, it just distracts my eyes enough with everything else that I don't notice it as much lol.
-Matt
Click to expand...
Click to collapse
I had to exchange my device 4 times due to a particle inside the glass screen. I didn't notice about the pink hue until I got to my third device and read this thread. I assume that my first two device I exchanged had the same issue.
I too would rather wait for S6 to be release in-store and hopefully one of the reps can notice the faulty display issue. I'm just getting tired of contacting customer service every time to order a new device and return the old one. My EIP is practically piling up.
I just hope that someday the media would pick up on this problem when the device is officially released.

jayr04 said:
Hate to say but I did say it would be 50/50 chance. Quality control on phones nowadays is terrible.
Sent from my SM-G920T using XDA Free mobile app
Click to expand...
Click to collapse
Hehe yea, I figured since it was my first device I'd roll the dice and see if I got lucky; didn't happen haha. At this point, I'm just going to return my original S6 as well, have them activate a microSIM in store and throw it in my old Blackberry Z30 until both phones reach the return destination in Texas. After the refunds and everything I'll pick up another S6, in store this time. (I've learned my lesson: I'm never ordering a phone online again. It's gonna be in store or not at all from now on lol).
-Matt

Both mine and my gf's Note 4 suffered from this issue. While it was annoying it didn't seem to bad enough to warrant return/exhange. I was concerned about it on my S6 as well. The funny thing is when I first turned it on I didn't notice anything until I switched the screen to the basic mode and turned the bightness down. Whites are definitely uneven, with a warm spot. I don't think its severe enough to replace. But it does seem to be almost unavoidable. I didn't notice it on my S4 until I went back and examined it. Otherwise, the screen is beautiful. It doesn't help being OCD.
The first time I experience this was on a Nokia Icon - it was severe. Fortunately none of my other devices were to that degree.
el mono

El Mono said:
Both mine and my gf's Note 4 suffered from this issue. While it was annoying it didn't seem to bad enough to warrant return/exhange. I was concerned about it on my S6 as well. The funny thing is when I first turned it on I didn't notice anything until I switched the screen to the basic mode and turned the bightness down. Whites are definitely uneven, with a warm spot. I don't think its severe enough to replace. But it does seem to be almost unavoidable. I didn't notice it on my S4 until I went back and examined it. Otherwise, the screen is beautiful. It doesn't help being OCD.
The first time I experience this was on a Nokia Icon - it was severe. Fortunately none of my other devices were to that degree.
el mono
Click to expand...
Click to collapse
Yea, I hear ya. See my problem is 2 fold: 1) I am pretty ocd when it comes to defects in things, and 2) I've been using TFT LCD screens on multiple phones for awhile now, and this is my first time back on an AMOLED in a long time. Due to that fact, I'm guessing this issue is sticking out a lot more to me than it might others who have been using AMOLED screens for a couple generations now in succession. I can take a few problems with a phone here and there, like a scratch on the metal or whatnot, but when there's a problem with the screen of a device, you can't get away from it. Every time you use the phone, you have to see it :\.
-Matt