Database Users

All reports of fragile N1 screens are TRUE!!

This phone is too fragile. I mean after 3 or 4 drops on concrete sidewalks, a number of dents and dings in the case, it should be able to withstand a 5 foot drop onto asphalt right?
cracked a semi-circle chunk on the edge of the screen about a centimeter in diameter.
no noticeable effect to touch sensitivity - i guess this probably voids the warranty and might as well root it now lol.

jkhouw1 said:
This phone is too fragile. I mean after 3 or 4 drops on concrete sidewalks, a number of dents and dings in the case, it should be able to withstand a 5 foot drop onto asphalt right?
cracked a semi-circle chunk on the edge of the screen about a centimeter in diameter.
no noticeable effect to touch sensitivity - i guess this probably voids the warranty and might as well root it now lol.
Click to expand...
Click to collapse
Might aswell just root it, you have nothing to lose now
May I suggest something more appropriate for you?
check this....
http://www.zshare.net/image/74921981ee0d03f5/

Stea1thmode said:
Might aswell just root it, you have nothing to lose now
May I suggest something more appropriate for you?
check this....
http://www.zshare.net/image/74921981ee0d03f5/
Click to expand...
Click to collapse
50 seconds to see a 14kb image? I feel like I've been rickrolled.

jkhouw1 said:
This phone is too fragile. I mean after 3 or 4 drops on concrete sidewalks, a number of dents and dings in the case, it should be able to withstand a 5 foot drop onto asphalt right?
cracked a semi-circle chunk on the edge of the screen about a centimeter in diameter.
no noticeable effect to touch sensitivity - i guess this probably voids the warranty and might as well root it now lol.
Click to expand...
Click to collapse
several 5 foot drops on asphault? [joke] Thats fitting because it sounds simular to you're an ass and its your fault, jk. [/joke]
Seriously though, the n1 should not be about to handle that kind of drop. Yes the outside is metal, but its very thin and therefore a shock wave will pass right through it. If it is incased in some type of rubbery material which would absorb the shock it would of been fine, but it doesnt have that.
Thats why I bought a thin rubbery silicon case. When it falls the case absords the whole impact shock with little energy being transfered to the actual n1. Hard cases add more thickness to the phone and therefore more material can help absorb the shock, but something that deforms a little is the only real way to protect something from a hard fall. Even with a hard case, a 10+ drop on concrete and you can most likely say good bye to your n1. With a silicon case there is a good chance it will be perfectly fine.
I can get into really techinal terms, but I'm trying not to do that because I understand not everyone is a material science engineer.

jz9833 said:
several 5 foot drops on asphault? [joke] Thats fitting because it sounds simular to you're an ass and its your fault, jk. [/joke]
Seriously though, the n1 should not be about to handle that kind of drop. Yes the outside is metal, but its very thin and therefore a shock wave will pass right through it. If it is incased in some type of rubbery material which would absorb the shock it would of been fine, but it doesnt have that.
Thats why I bought a thin rubbery silicon case. When it falls the case absords the whole impact shock with little energy being transfered to the actual n1. Hard cases add more thickness to the phone and therefore more material can help absorb the shock, but something that deforms a little is the only real way to protect something from a hard fall. Even with a hard case, a 10+ drop on concrete and you can most likely say good bye to your n1. With a silicon case there is a good chance it will be perfectly fine.
I can get into really techinal terms, but I'm trying not to do that because I understand not everyone is a material science engineer.
Click to expand...
Click to collapse
Oh my gawd, thanks for the common sense lessons!!!
Jk'ing.. kinda, but people (should know) know most of what you said already. Well, at least I did.
A covered phone is always better than a naked one :/

Eclair~ said:
Oh my gawd, thanks for the common sense lessons!!!
Jk'ing.. kinda, but people (should know) know most of what you said already. Well, at least I did.
A covered phone is always better than a naked one :/
Click to expand...
Click to collapse
Judging by the OP, I felt what i said was approate even if it should be common knowledge.

Seriously? don't get a phone this expensive if you still drop your phone.i haven't dropped a phone since I had a razor. As I said, don't buy a $600 that has a glass screen and drop it. Take anything made of glass and drop it 5 feet and it will shatter .
Sent from my Nexus One using the XDA mobile application powered by Tapatalk

shonanthebarbarianTP2 said:
Seriously? don't get a phone this expensive if you still drop your phone.i haven't dropped a phone since I had a razor. As I said, don't buy a $600 that has a glass screen and drop it. Take anything made of glass and drop it 5 feet and it will shatter .
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
I disagree with your sentiments. Cellphones are by nature prone to droppage, in and out of hands and pockets many times a day. It is unreasonable to expect the average user not to end up dropping it at some point. I say to phone manufacturers don't design and sell a $600 phone with a glass screen if you can't engineer it to withstand an occasional fall, since many of us mere mortals are likely to eventually drop it.

maxh said:
I disagree with your sentiments. Cellphones are by nature prone to droppage, in and out of hands and pockets many times a day. It is unreasonable to expect the average user not to end up dropping it at some point. I say to phone manufacturers don't design and sell a $600 phone with a glass screen if you can't engineer it to withstand an occasional fall, since many of us mere mortals are likely to eventually drop it.
Click to expand...
Click to collapse
Very very true.. cellphones are simply prone to be dropped.

jkhouw1 said:
This phone is too fragile. I mean after 3 or 4 drops on concrete sidewalks, a number of dents and dings in the case, it should be able to withstand a 5 foot drop onto asphalt right?
cracked a semi-circle chunk on the edge of the screen about a centimeter in diameter.
no noticeable effect to touch sensitivity - i guess this probably voids the warranty and might as well root it now lol.
Click to expand...
Click to collapse
3 or 4 drops on concrete??? note to jkhouw...hide your nexus one when hitting the bottle!

maxh said:
I disagree with your sentiments. Cellphones are by nature prone to droppage, in and out of hands and pockets many times a day. It is unreasonable to expect the average user not to end up dropping it at some point. I say to phone manufacturers don't design and sell a $600 phone with a glass screen if you can't engineer it to withstand an occasional fall, since many of us mere mortals are likely to eventually drop it.
Click to expand...
Click to collapse
See the drop test videos - it is designed to stand some drops.
To expect a glass screen to successfully withstand multiple 5+ ft drops onto a very hard surface (concrete) is a bit extreme. Glass is still glass and will break if there's enough of an impulse imparted on it.
From the testing videos they demoed they appear to have tested common drops, ~3 ft or more from the appearance, and it looks fairly robust at that point.
I don't think it's a common scenario to take it out of your pocket and have it fall 5 ft unless we have a high percentage of giants here at XDA who have big, clumsy hands.
While it is unreasonable to expect someone to never drop their phone, from what Google has shown, the testing for structural integrity appears to have been done for "common" falls (slips coming out of pocket, knocked off of table/counter, etc.) based on the fall height. Falls of 5+ feet are likely pretty uncommon for most users and I think you'd be hard pressed to come up with a slim solution (housing material/thickness) for a glass screen that would consistently withstand falls from that height. Unless.....

maxh said:
I disagree with your sentiments. Cellphones are by nature prone to droppage, in and out of hands and pockets many times a day. It is unreasonable to expect the average user not to end up dropping it at some point. I say to phone manufacturers don't design and sell a $600 phone with a glass screen if you can't engineer it to withstand an occasional fall, since many of us mere mortals are likely to eventually drop it.
Click to expand...
Click to collapse
they are designed to be dropped some, but you also have some things you can't design for.
For example we were just talking about a 5 ft drop on asphault. If I design it to be dropped from there, what angle contact angle am i talking about? Obviously a fall straight on its back will be different than a corner hit. Does manufactoring it to survive both drop types interfer with eachother? How much more does it cost? How much size will it add? Maybe I could use better materials, but then that also comes with added cost.
Also, it doesnt matter how many safety meetings you have, people will find a way to mess up there n1's in some new way.
So alot of this comes down to cost, and there becomes a point where you say the end user should have some responsibility.

so wait...you guys are telling me that dropping glass on a hard surface like concrete from 5 or more feet off the ground isn't a good idea? who are the ad wizards that came up with this one?!

The phone is sturdy indeed! I have dropped it several times by now (more than I have dropped any other phone, anyway) and it has always withstood the falls like a champ. Last week I dropped it on asphalt from 5 / 6 feet: time slowed down as I watched it fall and bounce, both the battery cover and the battery itself jumping out while the phone finally slid face down on the concrete for 2 or three feet. I don't know how long I stood there staring at it before picking it up, all while thinking what a good phone it had been.
You know what? The screen was perfectly fine, and only the soft part at the bottom had a very obvious dent where it had first hit the floor. The phone might not be invulnerable, but it's definitely tougher than it looks.
Not everything's good though. From my experience this phone is very prone to falling. It's so thin and wide that gripping it firmly is difficult, and can you guys explain why it doesn't have a hole or something to fix a lace on it or something?
Seriously, I feel that's the one thing the N1 is sorely lacking.

frandavid100 said:
The phone is sturdy indeed! I have dropped it several times by now (more than I have dropped any other phone, anyway) and it has always withstood the falls like a champ. Last week I dropped it on asphalt from 5 / 6 feet: time slowed down as I watched it fall and bounce, both the battery cover and the battery itself jumping out while the phone finally slid face down on the concrete for 2 or three feet. I don't know how long I stood there staring at it before picking it up, all while thinking what a good phone it had been.
You know what? The screen was perfectly fine, and only the soft part at the bottom had a very obvious dent where it had first hit the floor. The phone might not be invulnerable, but it's definitely tougher than it looks.
Not everything's good though. From my experience this phone is very prone to falling. It's so thin and wide that gripping it firmly is difficult, and can you guys explain why it doesn't have a hole or something to fix a lace on it or something?
Seriously, I feel that's the one thing the N1 is sorely lacking.
Click to expand...
Click to collapse
the mock n2 pictures have one, but I for one think its FUGLY. Seriously, just get a thin silicon rubbary case and the grip issue is gone.

jz9833 said:
the mock n2 pictures have one, but I for one think its FUGLY. Seriously, just get a thin silicon rubbary case and the grip issue is gone.
Click to expand...
Click to collapse
True. I don't really like cases though, someone once said they're like making Angelina Jolie wear a fat suit and I agree. Might buy one anyway in order to stop dropping the goddamn phone.
By the way, do you guys know if it's possible to replace the soft bottom part? It hurts to look at it so dented and damaged.

That is rediculous.i have yet to drop my N1, G1, MT3g, blackberry 9700,or my HD2.It's about making a conscious thought of "I'm taking this $600 phone out if my pocket. I should be careful".
Seriously? don't get a phone this expensive if you still drop your phone.i haven't dropped a phone since I had a razor. As I said, don't buy a $600 th
Click to expand...
Click to collapse
I disagree with your sentiments. Cellphones are by nature prone to droppage, in and out of hands and pockets many times a day. It is unreasonable to expect the average user not to end up dropping it at some point. I say to phone manufacturers don't design and sell a $600 phone with a glass screen if you can't engineer it to withstand an occasional fall, since many of us mere mortals are likely to eventually drop it.
Click to expand...
Click to collapse
Sent from my Nexus One using the XDA mobile application powered by Tapatalk

shonanthebarbarianTP2 said:
That is rediculous.i have yet to drop my N1, G1, MT3g, blackberry 9700,or my HD2.It's about making a conscious thought of "I'm taking this $600 phone out if my pocket. I should be careful".
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
I haven't dropped my N1 yet either, but I know it will happen. You're acting as if you have some inhuman ability of never dropping things that are expensive - I'm going to assume you rarely take your phone out of your pocket when outside, and when you do you most likely pay too much attention to it as if its a baby. I can imagine you over gripping a phone in order to prevent a dent or 2, watching it carefully as if its a life or death situation..
I'm probably exaggerating, but I really don't see how you do it. You must be a very carefull individual.

Eclair~ said:
Very very true.. cellphones are simply prone to be dropped.
Click to expand...
Click to collapse
Yes, there are two kinds of nexus one (or any other model) owners. Those who have dropped their phones and those who are going to drop their phones.

krabman said:
Yes, there are two kinds of nexus one (or any other model) owners. Those who have dropped their phones and those who are going to drop their phones.
Click to expand...
Click to collapse
In Soviet Russia, the Nexus One drops you!

cracked Xoom glass.....

long story short, xoom dropped directly on its corner in the gel case and spider the glass. what are my options to get this fixed.
Edit: add a picture of the Xoom, cuz who dosent like to something beautiful destroyed. so sad to my man purse will be here tomorrow, one day late ...
Edit: so all in all it seems in the end im going with motorola, they have said they will fix if $200 cold hard cash. best price i can find

TeeQ said:
long story short, xoom dropped directly on its corner in the gel case and spider the glass. what are my options to get this fixed.
Click to expand...
Click to collapse
Call and find out?

Man that sucks, well the good news is you bought one of the easiest devices to take apart, if you don't have a Verizon contract I would look to you homeowners insurance to see if they would cover replacement, if renting possibly rental insurance, otherwise I would check with the manufacturer, in this case Motorola or Gorilla Glass about either fixing it or a replacement part, again since you have the advantage of a unit that is fairly simple to break down you should be able to do it yourself; there are already several parts breakdowns on the web. Good luck.
I should note it would also depend on whether you just broke the outside glass or the LCD display itself, if only the glass, probably easy, if the LCD display, well that might involve some soldering, hopefully a connector.
Sent from my Xoom using XDA Premium App

@OP
I'd also try 3rd-party iPad repair services and see if any can service you, or give you pointers as to where to go. There are already millions of iPads out in the field, and cracked glass damage is probably the most common.
You can start here, http://google.com/search?q=ipad+glass+repair
Alternatively, a more direct route, http://google.com/search?q=xoom+glass+repair

$299 ouch.

Eeww, I suppose Gorilla Glass isn't as tough as I thought?

musashiken said:
Eeww, I suppose Gorilla Glass isn't as tough as I thought?
Click to expand...
Click to collapse
There isn't a pane of glass in the world that wouldn't crack if you dropped it on the corner....

Bauxite said:
There isn't a pane of glass in the world that wouldn't crack if you dropped it on the corner....
Click to expand...
Click to collapse
Yeah point taken. Still dang freak accident.

Oh Damn, beauty got scratches. ;(. Try calling motorola to see what they can do about it. That is why a case is so important.
Sent from my Xoom using XDA App

ouch, damn...Maybe I will buy a case on Sunday...

gorilla glass is basically high tension glass which resists scratches. but because of internal high tension it cracks easier than regular glass. see iphone4 back glass breakages. while it resists scratches, if scratched it shatters/cracks easily.
Corning dips each sheet into a molten salt bath where a chemical exchange occurs. Potassium ions are infused into the glass. At the same time, sodium ions exit the glass. The potassium ions are larger than the sodium ions. This pressure creates what's called "compressive stress". That stress is actually a good thing and stops the glass from breaking on flaws.
Click to expand...
Click to collapse

I would call Moto and tell them you were the very first adopter and accidentally cracked it. Maybe they will give you a free glass replacement. You never know.

Bauxite said:
There isn't a pane of glass in the world that wouldn't crack if you dropped it on the corner....
Click to expand...
Click to collapse
What About Bullet proof Glass. Then again I Guess it would Depend on how big the Drop is

@TeeQ
Man, that really sucks! I would be pissed off. But there may be some hope? The warranty states that any accident, abuse, etc.. is not covered. Now, since this is a very new device, Motorola may sympathize the situation. Just give them a call, and explain what happened. It can't hurt. And if you're respectful they may find a way around the "fine print". If they don't honor the warranty, then I guess the best option would be to use some insurance policy you may have, as a previous user had suggested. So, before you get ripped from some 'service repair shop', call Motorola. And don't lie. Just be honest and kind.
Good luck!

musashiken said:
Eeww, I suppose Gorilla Glass isn't as tough as I thought?
Click to expand...
Click to collapse
Is it even Gorilla Glass? I know HTC doesn't use them and Samsung does. Not sure about Motorola.

HorsexD said:
What About Bullet proof Glass. Then again I Guess it would Depend on how big the Drop is
Click to expand...
Click to collapse
Bullet proof glass isn't exactly glass though. It's layers of glass and composites that are sandwiched together. If you did drop a piece on it's corner it would probably shatter the glass portion, but wouldn't break. Glass would just be spider webbed.

Did you buy it on a credit card? Some have protection plans, like Amex does 90 days accidental damage protection and theft protection. Might be worth looking into. I use it for all my big electronic purchases.
Sent via EVO

Sirchuk said:
Did you buy it on a credit card? Some have protection plans, like Amex does 90 days accidental damage protection and theft protection. Might be worth looking into. I use it for all my big electronic purchases.
Sent via EVO
Click to expand...
Click to collapse
^this [10char]

S6 Edge Screen Cracked. Not even a 6 inch drop.

So we were moving my bed and the mattress was put on side. The mattress is roughly 7 inches high and the phone was a bit on its side, so it slipped and fell on side. I even saw it fall, the curved glass hit the floor first. (Theyre marble tiles) I kept it there, thinking oh its a minor fall, Ill take it when I am back.
I come back and pick it up and I see a crack. I think its a hair or something. But it was a crack!!! It cracked over a 6 inch mini drop with no impact whatsoever. It was in a Spigen Air Cushion case as well.
I have no words. You may see it here: http://imgur.com/a/7xi4C
Luckily the crack in invisible when screen is on but omg wtf. Gorilla Glass my ass. I am selling it off on eBay or whatever when they replace it. Which I hope they will. For free. I am so not paying. I dont even care if I sell at a loss.
Literally fed up with this phone.

Wow, that's sux
How in the world the drop tests are fairly good from waist and head level high, but unbelievable bad at real life accident.
Sent from my SM-G925T using XDA Premium HD app

It's glas....it cracks.!?! " I am not paying"..."I am fed up"...better don't drop it lol)
Sent from my SM-G925F using XDA Free mobile app

Pretty unfortunate seeing as the screen has been tested over and over again in videos of dropping it. That's what insurance is for, though. I imagine it won't be cheap to repair!

A shame that it cracked from such a low drop, but this much isn't Samsung's fault:
So we were moving my bed and the mattress was put on side. The mattress is roughly 7 inches high and the phone was a bit on its side, so it slipped and fell on side. I even saw it fall, the curved glass hit the floor first. (Theyre marble tiles) I kept it there, thinking oh its a minor fall, Ill take it when I am back.
Click to expand...
Click to collapse
There are safer places to put an expensive electronic device while rearranging furniture.

I don't think it's about whose fault this is, accident happens, sometimes people aren't careful enough, sometimes **** just happened.
On the drop tests, it's rated pretty good, which should reflect on real life in theory. But again, another factor also matters, angle of drops, whether the screen itself has a drop before or not, or maybe a dud, we don't know.
It's just under normal circumstances, it shouldn't crack at 6 inched drop, period, especially for gorilla glass 4, that supposedly to be as strong as superman, except the only weakness is to its kryptonite, its own clear view case from Samsung... Cough cough
Sent from my SM-G925T using XDA Premium HD app

@xDeepS said:
So we were moving my bed and the mattress was put on side. The mattress is roughly 7 inches high and the phone was a bit on its side, so it slipped and fell on side. I even saw it fall, the curved glass hit the floor first. (Theyre marble tiles) I kept it there, thinking oh its a minor fall, Ill take it when I am back.
I come back and pick it up and I see a crack. I think its a hair or something. But it was a crack!!! It cracked over a 6 inch mini drop with no impact whatsoever. It was in a Spigen Air Cushion case as well.
I have no words. You may see it here: http://imgur.com/a/7xi4C
Luckily the crack in invisible when screen is on but omg wtf. Gorilla Glass my ass. I am selling it off on eBay or whatever when they replace it. Which I hope they will. For free. I am so not paying. I dont even care if I sell at a loss.
Literally fed up with this phone.
Click to expand...
Click to collapse
Your phone fell on a tile floor and you're expecting to get it replaced for free? good luck with that

Samsung never claimed it cracked or break resistant!

@xDeepS said:
It cracked over a 6 inch mini drop with no impact whatsoever. It was in a Spigen Air Cushion case as well.
Click to expand...
Click to collapse
First of all, if you're referring to the Spigen Ultra Hybrid case, it frankly probably helped it break. There's too much play in the case, so the device itself already moves around and some drops would result in somewhat of a secondary impact. That's why I can't wait to get rid of mine. The Neo Hybrid/CC is a better bet if you don't mind the design.
Secondly, there's no such thing as a "mini drop with no impact" when you're talking about a device weighing nearly half a pound (with case) encased in glass hitting one of the hardest surfaces (marble) it could possibly fall on. Not to mention I doubt it was only 6 inches (which you stated was 7 inches initially) from the ground; unless your mattress was on the floor, and it wasn't at all lifted when you were moving it.
Finally, glass hitting from a side or corner is never minor. The only drops that qualify as "minor" are flat drops onto soft surfaces. Other than that, you should be expecting a break unless you have a proper case (meaning one that -entirely- encases the device). Will it always break? Of course not. But you should expect that it will nonetheless.
There's nothing unusual that occurred here. This accident is entirely your fault. Gorilla GLASS is still glass, and glass tends to break when it hits something. Especially other hard surfaces.
It's pretty humorous how unrealistic people's expectations of glass has become just because somebody put the word "gorilla" in front of it. If Corning starts selling Gorilla Paper, I'm betting somebody would probably cover themself in it and expect to be bulletproof.
Corning I expect 5% of the profits if you use that for an idea.

@xDeepS said:
So we were moving my bed and the mattress was put on side. The mattress is roughly 7 inches high and the phone was a bit on its side, so it slipped and fell on side. I even saw it fall, the curved glass hit the floor first. (Theyre marble tiles) I kept it there, thinking oh its a minor fall, Ill take it when I am back.
I come back and pick it up and I see a crack. I think its a hair or something. But it was a crack!!! It cracked over a 6 inch mini drop with no impact whatsoever. It was in a Spigen Air Cushion case as well.
I have no words. You may see it here: http://imgur.com/a/7xi4C
Luckily the crack in invisible when screen is on but omg wtf. Gorilla Glass my ass. I am selling it off on eBay or whatever when they replace it. Which I hope they will. For free. I am so not paying. I dont even care if I sell at a loss.
Literally fed up with this phone.
Click to expand...
Click to collapse
You need to learn how physics works. You dropped your phone. It's your fault. Samsung should not, and will not, replace this phone for free. You ****ed up. You pay for it. It could have happened with any phone.

sorry to hear that man. maybe you just got unlucky because i dropped mines from about 6 feet high onto concrete without a case... and literally didnt have a scratch on it. overall ive had a great experience with this phone (even though i still liked my s5 better...)

@xDeepS said:
So we were moving my bed and the mattress was put on side. The mattress is roughly 7 inches high and the phone was a bit on its side, so it slipped and fell on side. I even saw it fall, the curved glass hit the floor first. (Theyre marble tiles) I kept it there, thinking oh its a minor fall, Ill take it when I am back.
I come back and pick it up and I see a crack. I think its a hair or something. But it was a crack!!! It cracked over a 6 inch mini drop with no impact whatsoever. It was in a Spigen Air Cushion case as well.
I have no words. You may see it here: http://imgur.com/a/7xi4C
Luckily the crack in invisible when screen is on but omg wtf. Gorilla Glass my ass. I am selling it off on eBay or whatever when they replace it. Which I hope they will. For free. I am so not paying. I dont even care if I sell at a loss.
Literally fed up with this phone.
Click to expand...
Click to collapse
I predict a ton of people with this complaint. I have the Edge, the large curved screen seems particularly vulnerable. I fear the day I drop mine.

CafeKampuchia said:
A shame that it cracked from such a low drop, but this much isn't Samsung's fault:
There are safer places to put an expensive electronic device while rearranging furniture.
Click to expand...
Click to collapse
I agree, partially my fault.
thegrants82 said:
Your phone fell on a tile floor and you're expecting to get it replaced for free? good luck with that
Click to expand...
Click to collapse
Alright, chill. Most of you going all defensive on Samsungs side, wait for it to happen to you. Sure I placed it somewhere I shouldnt have but it was NOT that high. It should be able to deal with that small a drop, period.

i cracked mine week 2 of owning and been running naked for many years with my other phones and never cracked a screen. just thought i would let you know your not alone and i got an insurance replacement.
it was my fault and only angry at myself but i will say that i have dropped many other phones with no issue so maybe its an easier phone to crack or maybe i hit it just right.
i read a post from a guy that dropped his from his moving 18 wheeler tractor and with no case and it barely had a scratch so who knows.

I dropped mine from about 5 feet height last week and there is not a single scratch. . Luckily it landes on the bottom speaker grills side.. screen would have been a different story...phew.. I would still not use a duly case.. This phone is too hot to put a case on.. if the screen shatters, I would get it replaced. .lol

You really need to understand what hardened glass means, it does not - by any measure - mean it's harder to breaks, as a matter of fact it might actually be easier to break than regular glass. However hardened glass is harder to scratch - which is also the main focus.
So please don't blame either Samsung or Corning for the glass to behave exactly as expected...
//M
Sendt fra min SM-G925F med Tapatalk

I never used Samsung because they Use cheap quality,After see good product comes in market they slightly price down the product

Mainaharen said:
I never used Samsung because they Use cheap quality,After see good product comes in market they slightly price down the product
Click to expand...
Click to collapse
[emoji58] this thread needs to die. OP needs to be a big boy and get over it. "Stuff" happens, deal with it.

Yeah. I agree with FluffyR.
What's the purpose of this thread? The OP damaged the thing and want to blame Samsung for it? I don't get it...
@Mainaharen. The so called cheap quality /plastics that Samsung used till the S5 prevented even such damages....
You cannot change the physics of glass/metal....

Mod Edit
As has been suggested , I think this thread has run it's course.
Thread closed
malybru
Forum Moderator

Quality feel (use of materials)

Rate this thread to express how you think the Honor 6X feels in terms of quality. A higher rating indicates that it feels premium and high-quality (attention to detail is high, manufacturing defects don't exist, etc).
Then, drop a comment if you have anything to add!

I very like materials used on this device, the phone design is elegant and awesome at the same time and except the screen, that is an obstacle for many smartphones, it looks pretty solid

Do you guys take money or gift from Huawei? In all this real life threads there are the same guys talking about how great is this phone. That is not so great.

No, just in the threads where the same people speak about how great is this honor phone

You don't have nothing else to do on this forum?

This phone is good only on the inside. The build quality is s#!t. Never expect it to withstand any falls without a case/cover on. The back metal is not strong either. It bends with little force too.

I like Honor 6x very much for its build quality and network reception quality. Battery backup is soo good.

Feels pretty premium. I like the metal finish.

definitely a good one apart from the screen. No Gorilla GLass makes it vulnerable to break if falls from certain heights. YOu need to carry a case or handle with care. I dont like using any cover on my phone and using this since 10 months and been careful enough to avoid any scratches till date. Once fell down and got small scratch but that is not even visible to others and as I use my phone daily I know what is there on it
but seems apart from screen quality, other things are fine.

Uni body design gives premium look.

I am honestly quite disappointed with the build quality of this device. As you can easily pop out the display from the frame.

iceepyon said:
I am honestly quite disappointed with the build quality of this device. As you can easily pop out the display from the frame.
Click to expand...
Click to collapse
And no Gorilla glass is also a drawback here

shashank1320 said:
And no Gorilla glass is also a drawback here
Click to expand...
Click to collapse
More than agree... 2 days ago my phone dropped on the floor by the side of the display, completely flat. Luckily i had a tempered glass protector on the display, because even if i have a cover that prevents the display to touch the floor, the temepered glass just fragmented with a huge breach from left to right. I'm more than sure that if i didn't applied that protector, today i would still being here smashing my head on a wall.

RedSkull23 said:
More than agree... 2 days ago my phone dropped on the floor by the side of the display, completely flat. Luckily i had a tempered glass protector on the display, because even if i have a cover that prevents the display to touch the floor, the temepered glass just fragmented with a huge breach from left to right. I'm more than sure that if i didn't applied that protector, today i would still being here smashing my head on a wall.
Click to expand...
Click to collapse
My friend's 6X. Due to heavy object put on the phone in office by mistake.
It was inside wallet and someone may be kept his laptop bag and this is it... but she doesn't know (may be)

RedSkull23 said:
More than agree... 2 days ago my phone dropped on the floor by the side of the display, completely flat. Luckily i had a tempered glass protector on the display, because even if i have a cover that prevents the display to touch the floor, the temepered glass just fragmented with a huge breach from left to right. I'm more than sure that if i didn't applied that protector, today i would still being here smashing my head on a wall.
Click to expand...
Click to collapse
My friend's 6X. Due to heavy object put on the phone in office by mistake.
It was inside wallet and someone may be kept his laptop bag and this is it... but she doesn't know (may be)

shashank1320 said:
My friend's 6X. Due to heavy object put on the phone in office by mistake.
It was inside wallet and someone may be kept his laptop bag and this is it... but she doesn't know (may be)
Click to expand...
Click to collapse
Ouch! Did he asked how much it'd cost to fix or substitute it?

RedSkull23 said:
Ouch! Did he asked how much it'd cost to fix or substitute it?
Click to expand...
Click to collapse
Around 4K INR (65 USD)

shashank1320 said:
Around 4K INR (65 USD)
Click to expand...
Click to collapse
Double ouch!

RedSkull23 said:
Double ouch!
Click to expand...
Click to collapse
Hehe yeah and she has been using this since more than 3 months now in same condition, even we pull her legs amd tease a lot for this.

shashank1320 said:
And no Gorilla glass is also a drawback here
Click to expand...
Click to collapse
Well. It was a budget grade device. You wouldn't expect premium materials in a device in that range.

Drop/Scratch test not looking to favorable

I've watched about 3-4 Scratch/Drop tests since the Note 20 Ultra released and everyone has been pretty bad so far. Micro Scratches galore and major screen breakage. Looks like the new Gorilla Glass isn't all its cracked up to be. Its actually pretty disappointing.

If someone is going to carry this phone around without any protection: May God have mercy on your soul.

thedarkness37 said:
If someone is going to carry this phone around without any protection: May God have mercy on your soul.
Click to expand...
Click to collapse
I'm not, I got a case before mine even arrived. I'm just saying for how much they touted this new glass its not living up to the hype.

It's glass... Glass does what glass will do....

Not sure what you watched but the one I saw dropped 10 times from about 5-6 feet on the front without a single break. Small breakage on the back from a back drop.

This drop test video seems to disagree with you:
https://www.youtube.com/watch?v=p6OcmT18R-I

Link575 said:
Not sure what you watched but the one I saw dropped 10 times from about 5-6 feet on the front without a single break. Small breakage on the back from a back drop.
Click to expand...
Click to collapse
I watched these:
Corning says the phone will survive a 2 meter drop. That is 6 feet. These phones are starting to crack at 3 feet.
https://www.youtube.com/watch?v=rp9Ehqb_dGo
https://www.youtube.com/watch?v=VLWOlVqvigU
https://www.youtube.com/watch?v=p6OcmT18R-I

howie411 said:
I watched these:
Corning says the phone will survive a 2 meter drop. That is 6 feet. These phones are starting to crack at 3 feet.
Click to expand...
Click to collapse
You have to consider when corning says that they are talking about a flat piece of glass....now when samsung curves it and probably makes it thinner than the testing glass it goes back to the same durability as previous GG6 phones....I'm waiting to see some durability tests on the regular flat screen note20 but seems no one is (understandably) buying those.

These "tests" are no very realistic.
Imagine if a car magazine bought a new Ferrari and decided to test it by driving 100 mph down railroad tracks or in a corn field!
Want a realistic test especially for a woman? Put the phone in a big purse fall of crap they typically have, place in a paint can shaker for 1 hour. That would simulate a week's worth of wear?!
The majority of users have a case. Even a thin one increases survivability of drops enormously. Except cases with little "raisivity", the rim over the edge, on direct drops to macadam parking lots and such.

howie411 said:
I've watched about 3-4 Scratch/Drop tests since the Note 20 Ultra released and everyone has been pretty bad so far. Micro Scratches galore and major screen breakage. Looks like the new Gorilla Glass isn't all its cracked up to be. Its actually pretty disappointing.
Click to expand...
Click to collapse
I dont trust a 1300 purchase to hype. They are never gonna drop a glass solution that will make me okay with leaving my phone completely naked.
---------- Post added at 10:28 PM ---------- Previous post was at 10:26 PM ----------
seczdbz said:
You have to consider when corning says that they are talking about a flat piece of glass....now when samsung curves it and probably makes it thinner than the testing glass it goes back to the same durability as previous GG6 phones....I'm waiting to see some durability tests on the regular flat screen note20 but seems no one is (understandably) buying those.
Click to expand...
Click to collapse
I find it hard to believe they don't test the glass ON the device.

pcriz said:
I dont trust a 1300 purchase to hype. They are never gonna drop a glass solution that will make me okay with leaving my phone completely naked.
---------- Post added at 10:28 PM ---------- Previous post was at 10:26 PM ----------
I find it hard to believe they don't test the glass ON the device.
Click to expand...
Click to collapse
I was talking about corning themselves. When they are testing/showing the strength of the new glass it is a just a flat piece of glass.

seczdbz said:
I was talking about corning themselves. When they are testing/showing the strength of the new glass it is a just a flat piece of glass.
Click to expand...
Click to collapse
I'm talking about Corning as well. They have a partnership with Samsung and a few others. They manufacture the glass for Samsung. I still find it a reach to think they are testing a flat piece of glass in a vacuum and not in the shape of the final product attached to at least a dummy device that represents the final product.
This is my opinion but I'm curious if you have a source on such a definite statement of how they test their product.

pcriz said:
I'm talking about Corning as well. They have a partnership with Samsung and a few others. They manufacture the glass for Samsung. I still find it a reach to think they are testing a flat piece of glass in a vacuum and not in the shape of the final product attached to at least a dummy device that represents the final product.
This is my opinion but I'm curious if you have a source on such a definite statement of how they test their product.
Click to expand...
Click to collapse
It's the same concept of how samsung makes display panels for so many other phones but once that other phone maker gets the samsung panel they calibrate it to their own specs...I can't post any links yet but if you just search gorilla glass victus on YouTube there are videos showing them testing the glass...the dummy phone they test has a flat display and some other tests are just a piece of flat glass itself.

seczdbz said:
It's the same concept of how samsung makes display panels for so many other phones but once that other phone maker gets the samsung panel they calibrate it to their own specs...I can't post any links yet but if you just search gorilla glass victus on YouTube there are videos showing them testing the glass...the dummy phone they test has a flat display and some other tests are just a piece of flat glass itself.
Click to expand...
Click to collapse
Umm okay. A display panel that produces different results based on the driver's attached to it is not at all an analogy for a single piece of glass.
Also the videos you are talking about are for an iteration of their glass. They are advertising a product that could be used by anyone willing to pay for it. The fact that their promo videos for it show flat panels is only proof that most devices people imagine will be flat.
Samsung doesn't make gorilla glass. Every glass panel Corning makes for various customers is made in Harrodsburg Kentucky. They hold patents for their glass, you mean that is handed over to the individual OEMs to do with it what they will?
I'll just agree to disagree. Samsung doesn't get a recipe for the glass and just does what they want. And if corning is cutting corners between flat panels and curved just to make numbers that's neither here nor their for the consumer. Samsung is a large advertising medium for them, so delivering a subpar version of the glass to one of it's biggest avenues for getting it's name out there would be kind of silly.
I guess I don't get your point, is Samsung taking a good product and making it worse? Is this a defense of corning?
In my eye glass is glass, even the Jerry Rig video shows it's marginally more durable at best compared to GG6 last year's model.
It's all hype and marketing.

pcriz said:
Umm okay. A display panel that produces different results based on the driver's attached to it is not at all an analogy for a single piece of glass.
Also the videos you are talking about are for an iteration of their glass. They are advertising a product that could be used by anyone willing to pay for it. The fact that their promo videos for it show flat panels is only proof that most devices people imagine will be flat.
Samsung doesn't make gorilla glass. Every glass panel Corning makes for various customers is made in Harrodsburg Kentucky. They hold patents for their glass, you mean that is handed over to the individual OEMs to do with it what they will?
I'll just agree to disagree. Samsung doesn't get a recipe for the glass and just does what they want. And if corning is cutting corners between flat panels and curved just to make numbers that's neither here nor their for the consumer. Samsung is a large advertising medium for them, so delivering a subpar version of the glass to one of it's biggest avenues for getting it's name out there would be kind of silly.
I guess I don't get your point, is Samsung taking a good product and making it worse? Is this a defense of corning?
In my eye glass is glass, even the Jerry Rig video shows it's marginally more durable at best compared to GG6 last year's model.
It's all hype and marketing.
Click to expand...
Click to collapse
I agree with you that in the end its all just hype and marketing. It's glass and it will still break and scratch.

thedarkness37 said:
If someone is going to carry this phone around without any protection: May God have mercy on your soul.
Click to expand...
Click to collapse
I just put a skin on the back, that's it. I cannot stand cases. I like to feel the glass n metal of the phone. No some £10 plastic case. Yuk.

pcriz said:
I dont trust a 1300 purchase to hype. They are never gonna drop a glass solution that will make me okay with leaving my phone completely naked.
---------- Post added at 10:28 PM ---------- Previous post was at 10:26 PM ----------
I find it hard to believe they don't test the glass ON the device.
Click to expand...
Click to collapse
Corning is not going to grab every different type of phone whose manufacturer purchased their glass and perform some sort of drop test. They make their sheet if glass and run it through its paces. After it's been altered to suit OEM needs, it's up to that party to come up with their own claims.

chetly968 said:
Corning is not going to grab every different type of phone whose manufacturer purchased their glass and perform some sort of drop test. They make their sheet if glass and run it through its paces. After it's been altered to suit OEM needs, it's up to that party to come up with their own claims.
Click to expand...
Click to collapse
I didn't they say would. They will test the panels. Probably do batch tests because they make so many. They make the glass. Of course they are testing the glass. I didn't say they were individually putting each panel they produce into a phone to check but to assume they don't do form fit checks would be strange.
They make every panel of glass in house. The claims of durability are theirs. Cornings.

Just want to leave my actual experience with the phone, on my last 7 days of use since I got it.
I'm using it with a slim TPU case, bare screen. Extra careful handling, no mixing with objects in the pocket, no accidents whatsoever.
After 5-6 days of use, I can already see some light marks/scratches, specially across the top border of the screen.
They are not visible most of the time, but they appear once you hit it with light on a certain angle, and they annoy me as hell.
As some other user told me here on XDA, it's likely due to microparticles living on my pocket, that end up creating this "misterious" scratches at some point.
This is specially relevant on this N20 Ultra, because of its huge size and its difficulty fitting on any pocket whatsoever.
And this has happened to me with my last 5-6 Galaxy phones (S20+, Note10+, S10+, etc), with their so-called "Gorilla" glasses.
So no it's not scratch resistant, certainly not a bit more than most of the previous generations. Not sure about crack resistance though, but I'd rather not test that myself.

rodrigofd said:
So no it's not scratch resistant, certainly not a bit more than most of the previous generations. Not sure about crack resistance though, but I'd rather not test that myself.
Click to expand...
Click to collapse
I've always liked to point out that a lot of their focus is on shatter resistance. And unless they managed to magically change the laws of physics, the easiest way to avoid shattering glass is to make it "softer" this means the hardness is lowered so its less brittle. Problem is, thinking of it simply based on hardness and softness, softer glass scratches. Its why products like whitestone are so brittle, their hardness is higher.
Its not the worse trade off but like you said. Scratches are annoying.
Personally I ignore anything about gorilla glass. Unless they put a warranty against it, I'm gonna take measures to protect my investment.