Database Users

official firmware upgrade issues from Kies

I tried different machines before I sorted the connectivity problem to establish connection to my device until finally my PC can recognise my device.
Now comes the next headache, after getting the connection established I clicked on firmware upgrade - it came up and displays some updates are available -
it shows my current version as:
(PDA)JE9/(Phone)JE9
available update as:
(PDA)JF4/(Phone)JF4
When clicked on 'proceed' - it brings up some warning for me to make sure they are fixed before I proceed further like power cables connected and some warning of not removing or doing anything during upgrade, after I check 'agree' it starts the download by letting me know that the binary files for the new firmware is being downloaded and after the dowload there seems to be a wait creating impatience for us as to what next...after a few seconds I can see the message above the progress bar saying that the upgrade process has begun..
I can see the screen on my SGS display come with the android logo on some work (like road construction work) and the message telling upgrade in progress do not disconnect...it stays in that state for around a minute...no progress in the progress bar....Now suddenly the PC says 'failed to convert to upgrade mode, try later' and even after stopping my phone continues to show the frozen screen with 'upgrade in progress' (getting us confused and scared and dont know if I can unplug - will this brick my device all sorts of question) until I shut down my SGS and reboot to see it is normal as before but whenever I connect for the firmware upgrade all that I know is I am pending new upgrade.
I am stuck and can't proceed further - I tried it many times with many machines no luck. Please anybody suggest a way out.
Some info on my device: Bought in UK, sim free phone from Singapore Singtel as I see the operator's animation in the startup screen.
Other details on firmware:
PDA:I9000DXJE9
Phone:I9000DXJE9
CSC:I9000OLBJE9
In the settings 'About Phone' carries details:
Version: DXJE9
Kernel: [email protected]# (does this mean the device is rooted already?)
I have another question since I saw somebody mention in another thread that whether he/she should do a european firmware upgrade or asian firmware upgrade - I still confused by this question as well, which upgrade will be pushed to you if you are using Kies as it is just one same application made available for download globally.
somebody please help me with the upgrade issue.

isn't there any dev who can help me on this, it looks like i am the only one experiencing this!!!

I don't think many people are getting the upgrade options via kies at the moment.
I'm not seeing it on UK JF3

so hope, there isn't an issue with my device. I am weary because this was purchased from an online site but purchased the device after checking it personally.
One more question, will an unlocked phone get locked after any new firmware updates?
Are sim free and unlocked phones follow different philosophy ie., after unlocking a phone does that become a sim free phone forever.
Second question, how does the OTA update work - if you are not tied to a service provider - does samsung send these directly to all sim free phones automatically, looking and searching for IMEI numbers? and will a rooted phone be allowed to upate to froyo or any official update (for example) via the official Kies?
thanks

There isn't any offical firmware updates, via Kies, and or any other method.

JaGuR said:
There isn't any offical firmware updates, via Kies, and or any other method.
Click to expand...
Click to collapse
Pls dont give wrong information. If you are suggesting something make it elaborate and clear.
I have clearly mentioned that I can see my current version as: (PDA)JE9/(Phone) JE9
Update available version:
(PDA) JF4/(Phone) JF4
thats what is displayed via Kies. I am also aware from this forum that some people can see the update whilst others dont see any.
Having said that, I was asking a techy questions as to whether a OTA upgrade or a upgrade via Kies from Samsung still happen if the phone is rooted and also if the phone is sim free and not attached to any service providers will the OTA upgrade will happen if so, is it based on IMEI number that will automatically be tracked OTA.
S

I was wondering if anyone found a solution to this problem? I am having the same problem.

I'm looking at this also.
after following this: (oh great, can't post links)

I had a problem updating to the official Foyo via Kies.
Finally got my PC to recognise the phone then started the update.
Phone screen went all green part way through and nothing was happening for about 20 mins so unplugged.
Phone would switch on but came up with a little picture on the screen and thats it.
so got it updated to JPM by booting into download mode and using odin. Took 5 mins once I downloaded all the files.

[Q] kies update problems

after i update my kies to latest version the phone is not detected however i try, i uninstalled it and installed the old version available with cd and the phone gets detected instantly. so can anyone tell if there is any problem with the update , any of you guys facing the same problem?

[Q] cant update to 4.3

Hey.
I got a notification to update my device this morning so I connected it to WiFi and let it download.
It was very slow for some reason and at about half of the download I had to go, I left the WiFi range and it stopped the download with a message something like that "cant connect to the server please try again", so i tried again and it said that I have the latest update already installed.
Then i tried with KIES, it found a firmware update but failed to actually start the update after the download.
so now i have 4.2.2 and OTA says that the latest update already installed.
I have tried to clear cache, delete all in google service framwork, revert updates for all google stuff, nothing so far
Last thing i want now is to flash it, can I do something to fix this?
The device is Galaxy S4 GT-I9500, stock rom not rooted
Thanks for your time

Same here my friend, I hope someone can give any advice on this.

[Q] Getting error on lollipop updat software update

For a few weeks now, I have been unable to update my galaxy s5 to lollipop 5.0. I the download the update perfectly fine, but when I go to install it, it loads for a minute then says error. Now my phone was rooted, but one day it became unrooted. I tried to reroot it but it didn't work at all. I have a feeling when it unrooted, it didn't fully unroot? So I may have done something wrong here.. if anyone has similar issues and knows what may be wrong can you please help me!! I have reset my phone many times and nothing works!!

[HELP] Unable to update firmware (OTA&KIES), + Sim card removed error

Hey all,
I Have been using my S4 for quite a while now, with no real problems, untill a few months ago, I started getting a randome message:
title - "SIM card removed"
msg - "Unable to detect your SIM card. Your devide will restart to check for your SIM card.
After testing for a while, and searching the web, turns out many other s4 users get it, and it is not a phisical issue, but a program bug. Is there a way to fix it?
I have been trying to update my firmware and upgrade to android v5.0, however, the phone restarts into RC mode, and starts to install the update, and get stuck somewhere around 60%. each and every time. And it doesn't matter if I OTA update, or KIES update. I still keep getting an error.
I think the 2 problems might be connected.
Its a s4 19505, stock rom, unrooted phone.
Thanks in advance! Oren.

BUMP please

Things like that don't appear on random. I don't believe it's a software error. You probably have a hardware failure.
You can try flashing the update with Odin. But I don't believe your sim error will be solved.