Hey.
I got a notification to update my device this morning so I connected it to WiFi and let it download.
It was very slow for some reason and at about half of the download I had to go, I left the WiFi range and it stopped the download with a message something like that "cant connect to the server please try again", so i tried again and it said that I have the latest update already installed.
Then i tried with KIES, it found a firmware update but failed to actually start the update after the download.
so now i have 4.2.2 and OTA says that the latest update already installed.
I have tried to clear cache, delete all in google service framwork, revert updates for all google stuff, nothing so far
Last thing i want now is to flash it, can I do something to fix this?
The device is Galaxy S4 GT-I9500, stock rom not rooted
Thanks for your time
Same here my friend, I hope someone can give any advice on this.
Related
Hey guys, I own a i9000m with sasktel (so same as bell I believe). And I want to upgrade to gingerbread. I updated kies to get the latest version (phone worked great with it before) and now I get "kies cannot start service on the device, please unplug and replug in the device".
Any place I can get the official firmware that kies would give me and flash with odin?
Thanks
(and yes I did search )
edit: Uninstalled kies, uninstalled drivers, reinstalled a fresh kies off of samsung.ca and its upgrading my device now.
Mods can delete/close this thread. thanks guys
edit2: okay, spoke too soon. After I backed up my data about 3 minutes later after "preparing upgrade" it said "device is not responding". Rebooted my device and tried to connect it again, then I got the same error about it can't service the device. So I uninstalled kies and re did it, did the same thing with the "device is not responding".
I'm frustrated... Can anyone help me to find the official 2.3 so I can flash it with kies?
Thanks
edit 3: gingerbread is installed. Mod can close thread now.
Me and my partner both have a Samsung Galaxy S4 GT-I9505 in the UK on EE, Our phones are set up the same and today my partners phone downloaded a 350Mb+ OTA update and applied it fine while if I try to update OTA it says it is up to date and if I try to update on the PC I get a message saying "Failed to convert to upgrade mode"
My phone currently says:
Build number: JDQ39.I9505XXUAME2
While my partners is:
Build number: JDQ39.I9505XXUBMG7
Which Kies says is the newest update.
What could be causing my phone to completely ignore the update? My phone isn't rooted and nothing has been added to either phone, they are both stock S4s.
I've spent the past 6 hours searching to try to find if anyone else has had this and any I have found have no answers, it's starting to drive me crazy now.
Game2590 said:
Me and my partner both have a Samsung Galaxy S4 GT-I9505 in the UK on EE, Our phones are set up the same and today my partners phone downloaded a 350Mb+ OTA update and applied it fine while if I try to update OTA it says it is up to date and if I try to update on the PC I get a message saying "Failed to convert to upgrade mode"
My phone currently says:
Build number: JDQ39.I9505XXUAME2
While my partners is:
Build number: JDQ39.I9505XXUBMG7
Which Kies says is the newest update.
What could be causing my phone to completely ignore the update? My phone isn't rooted and nothing has been added to either phone, they are both stock S4s.
I've spent the past 6 hours searching to try to find if anyone else has had this and any I have found have no answers, it's starting to drive me crazy now.
Click to expand...
Click to collapse
You could always go to apps then all and go to the Google Framework Services and Clear the cache and Reboot to try to force the OTA
Sent from my GT-I9505G using Tapatalk 2
MJHawaii said:
You could always go to apps then all and go to the Google Framework Services and Clear the cache and Reboot to try to force the OTA
Sent from my GT-I9505G using Tapatalk 2
Click to expand...
Click to collapse
Unfortunately this didn't work, also tried force stopping the service, clearing cache and data, rebooted and tried the OTA update again, still saying the phone is up to date, really wish it would have been that simple.
have you tried clearing cache & dalvik cache and restoring to default from recovery mode?
Update: After trying the suggestions in this thread, none of them worked unfortunately. I was getting ready to do a reset on it to see if it would help and I it suddenly decided to download and apply the update, so the problem is sorted but I have no clue how.
Game2590 said:
Update: After trying the suggestions in this thread, none of them worked unfortunately. I was getting ready to do a reset on it to see if it would help and I it suddenly decided to download and apply the update, so the problem is sorted but I have no clue how.
Click to expand...
Click to collapse
Dude, forget these OTA`s and flash the entire new rom from here www.sammobile.com with Odin 3.04. Afterwards do a data factory reset (backup first), this will give you the best result.
Same thing happened to me.
Me, my girlfriend and my brother have a Samsung Galaxy S4 GT-I9505. All phones was bought 3 weeks ago.
After purchase I checked all S4 for update. All show that they have newest updates.
2 days ago I once again checked my GF S4 for update and i started to update. Downloaded one 70mb ant other 300mb update patch and updated itself. Same on brothers phone.
But when I try to update my S4 it says that its up to date.
My phone:
Build number: I9505XXUAMDE
GF and brothers phone:
Build number: I9505XXUAMDD. After update I9505XXUBMG7.
Why my S4 do not updates?
Updates are released in different time depending on region?
Hello everyone
I have a Samsung Galaxy S4 GT-I9505 with stock 4.3 android of BTU (MJ7).
I entered today Kies to check for updates (like I do every few days) and I got a message my device got a newer firmware.
OK so I clicked on update and accepted the terms and started the update.
At first it wrote "Downloading firmware upgrade components" and right after it showed the error "Failed to run firmware upgrade.Unknown error occurred."
I googled the problem and I tried already resetting the computer and the device, re-installing Kies3 and re-installing the USB drivers. Nothing helped.
Moreover, when I check for updates through the device settings it says I have the latest firmware.
My Knox flag is 0x0 and the device status is written as official.
I don't have any other computer to check.
So what is the problem and how to solve it?
Is my computer at fault? Or the device? Or Samsung's servers?
And why when I check through device settings it says I have already the latest firmware?
Thanks in advance
OK I solved the issue by disabling the Avast antivirus.
My only question now is why the OTA service said I have the latest firmware at the same time that Kies offered me an update?
Meyhemg said:
Hello everyone
I have a Samsung Galaxy S4 GT-I9505 with stock 4.3 android of BTU (MJ7).
I entered today Kies to check for updates (like I do every few days) and I got a message my device got a newer firmware.
OK so I clicked on update and accepted the terms and started the update.
At first it wrote "Downloading firmware upgrade components" and right after it showed the error "Failed to run firmware upgrade.Unknown error occurred."
I googled the problem and I tried already resetting the computer and the device, re-installing Kies3 and re-installing the USB drivers. Nothing helped.
Moreover, when I check for updates through the device settings it says I have the latest firmware.
My Knox flag is 0x0 and the device status is written as official.
I don't have any other computer to check.
So what is the problem and how to solve it?
Is my computer at fault? Or the device? Or Samsung's servers?
And why when I check through device settings it says I have already the latest firmware?
Thanks in advance
Click to expand...
Click to collapse
Rule #1 Never update via KIES unless you don't know what are you doing...
KIES is for backup (what I never use) but all you need from them is samsung drivers... that's it
erikasnoske said:
Rule #1 Never update via KIES unless you don't know what are you doing...
KIES is for backup (what I never use) but all you need from them is samsung drivers... that's it
Click to expand...
Click to collapse
I replied and said that I succeeded in updating via Kies. The antivirus blocked the update.
My question is why this update didn't show up in device's settings via OTA?
KIES CANT UPGRADE NEW FIRMWARE(UNKNOWN ERROR OCCURED) on my GT-I9082....HELP PLS
tried via OTA but says number of roll-out updates exceeded try later or update thru kies...
then via KIES everything went fine but after downloading and before installing ....
(unknown error occred message)appears....
i even kept my anti-virus off but same prob...
pls help anybdy...
Thanks
managed to update gt-s5830 firmware from 2.2.1 to 2.3.3
AhmedAther said:
tried via OTA but says number of roll-out updates exceeded try later or update thru kies...
then via KIES everything went fine but after downloading and before installing ....
(unknown error occred message)appears....
i even kept my anti-virus off but same prob...
pls help anybdy...
Thanks
Click to expand...
Click to collapse
After searching the internet with the same problem I got so many responses some saying don't use kies, while others say kies is the way to go I decided to visit the Samsung website to see what they say about this particular error.
I had put in the link that will take you directly but am not yet allowed to do that as a new user.
anyway on the Samsung website I selected my mobile model etc till I got to a page where I got 2 options one to upgrade through kies or upgrade through fota. I chose kies. you will then see where it tells you to download the kies software. I had kies but I still took the choice to download.
during the download and installation process it will notice that u already have kies on your pc so it will ask you to remove these, you must agree to remove. from there just follow all the instructions, it worked my gt-s5830 has been updated from 2.2.1 to 2.3.3
hope this helps
if anyone has any issues with updating your mobile on kies, ensure your anti virus is off and you run the program as an administrator...it gave me hell on earth for hours.
used kies on windows 7
hope this helps
I've tried installing the latest update three times, but it keeps failing (it failed at 25% installation the first try and 30% the second try, and 25% on the third). The phone boots up normally and has the message "Failed to update software. Update failed. Your device will recover the original configuration". Has anyone else encountered this, or know how to fix this?
dts924s said:
I've tried installing the latest update three times, but it keeps failing (it failed at 25% installation the first try and 30% the second try, and 25% on the third). The phone boots up normally and has the message "Failed to update software. Update failed. Your device will recover the original configuration". Has anyone else encountered this, or know how to fix this?
Click to expand...
Click to collapse
I am manually downloading the firmware right now and will report back. I will also be mirroring the 5.0 firmware for everyone so we have more channels to download it from
androidfilesharing said:
I am manually downloading the firmware right now and will report back. I will also be mirroring the 5.0 firmware for everyone so we have more channels to download it from
Click to expand...
Click to collapse
I am having the same issue.. Have tried once so far and it failed. On the Galaxy Note III. I will try to see if I can install it manually as well and update this post.
Thank you
Used the Samsung Kies app and updated via my laptop and usb cable. Took a long time but it was successful. Now I am hoping to get writable access to my SD card.. fingers crossed.
Hi, I've downloaded the lollipop OTA firmware update several times now and it fails every time and tells me to try using Kies. I'm away from home for an extended time and only have my phone and tablet for the next few weeks so Kies is a no go. I've noticed the firmware upgrade fails on 27% every time and have googled the issue but only found a similar issue with the KitKat update (never had this issue) my phone is stock though I did root and unroot using TR a while back.
Could somebody point me in the right direction as googling leads to many mixed answers and usually from sites that aren't as credible as XDA.
I'm on 4.4.2 currently and baseband is N9005ZHUENJ1 if that helps.
I have same problem too
Plz someone help us
Bump, anyone?
Try clearing the Data and Cache on the two Software Update entries in Settings> Application Manager > All. Do the same for MDMApp, LocalFOTA, Downloads and Download Manager.
Then reboot and try the update again.
I remember having this issue on my S5 with an update, this solved it. (But I don't know which specific one was the culprit.)
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Thanks for the reply, trying it now.
No luck, had same 27% error again.
Got to a PC and it worked first time via Kies. I suggest anyone else with issues try this.