Note 4 camera won't lock focus + blurry edges on pictures with far focus - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi everybody,
I've been using my Note 4 for a week. It's a great phone, great display, great performance and what I was convinced would be a great camera.
Before that I used a S3 (International version I9300) for two years and a S5 (International version G900F) for six months and nothing negative to say about them. They both gave great, clear, beautiful, sharp pictures, especially for a phone (I couldn't imagine it was possible before). I think it's important to say that so I can justify myself and show I'm not making up things...
I started to have doubts after a couple a days concerning the Note 4 camera. I found the pictures not sharp, especially in edges (kind of tilt-shift effect).
And then, yesterday, several XDA topics confirmed my concerns ...
So... To sum up :
Far pictures have blurry edges (I know lenses edges can be blurry, but in this case, when I mean blurry, I mean sometimes 1 third of the pictures... Close pictures and close-ups are great.
When taking pictures in landscape mode, focusing in the bottom third of the screen is just not possible, I can't see the focusing screen in this zone, as it did on the S3 or S5.
Locking focus has never been and is never possible (when trying to focus, I can see the focusing circle but I can't see or hear any green circle or sound confirmation (as it did on the S3 or S5, you can see my youtube video).
To make everything clear again, I (still) own a S3 and S5 with no camera problem, with a normal behaviour and we have two Note 4 at home with the exact same problems.
I have a master in digital photography and, being less picture enthusiastic and having not enough time, I replaced my equipment by these devices, and I was totally ok with that. (= I know I'm not making up things)
To illustrate what I'm saying (I know some of these pictures were made in a foggy weather but depth of field is clearly not "logical" here...).
https://www.dropbox.com/s/usfdln0o0odwdf7/20141214_115344.jpg
https://www.dropbox.com/s/thxhsawjxjbu05t/20141214_121610.jpg
https://www.dropbox.com/s/dyxavgcj6qeyf28/20141207_101614.jpg
https://www.youtube.com/watch?v=4Y5Axxp_UMY&feature=youtu.be
I assume the problem here may be part software and part hardware (but again, two Note 4 with same problems ?).
Could a Samsung rep take this problem serioulsy and take it into account for a next update ? (except if it's a hardware problem )
Thanks a lot for your attention !
Chris.

I'm pretty sure your device is faulty. The blur in your images is not normal, I guess the lens is not mounted correctly. This may also be the reason for your focusing problems.
Have a look at the photo thread, you'll see plenty of images without blur.

I agree with you but what about the focusing problem on just a part of the screen ? (see the youtube video).
And the fact we have two note 4 with the same problems :/.

adinava said:
I agree with you but what about the focusing problem on just a part of the screen ? (see the youtube video).
And the fact we have two note 4 with the same problems :/.
Click to expand...
Click to collapse
im having the same problem with just focus on one part of the screen. other apps focuses fine though so its a software problem.
I use the google camera app alot cos stock samsung app seem to forget to use the flash even in dark rooms.

adinava said:
I agree with you but what about the focusing problem on just a part of the screen ? (see the youtube video).
And the fact we have two note 4 with the same problems :/.
Click to expand...
Click to collapse
I experienced that focusing problem. Can't remember if STOCK straight out of the box did it, but I know when I used FireKat ROM it did it. I flashed the Camera Mod and it did it. But, now I'm using DynamicKat and it's fine. The far left edge of the camera picks up my touch and focuses.
Also for the Blurr thing. Is your Camera MODE in Selective Focus?

SiNJiN76 said:
I experienced that focusing problem. Can't remember if STOCK straight out of the box did it, but I know when I used FireKat ROM it did it. I flashed the Camera Mod and it did it. But, now I'm using DynamicKat and it's fine. The far left edge of the camera picks up my touch and focuses.
Also for the Blurr thing. Is your Camera MODE in Selective Focus?
Click to expand...
Click to collapse
I still have stock ROM.
Are you also experiencing different focus zones in your pictures?
I'm really starting to think my camera is defective .

No. But did you make sure that you are not using Selective Focus Mode?

Yes, I did. All my tests and conclusions were based on my S3 and S5 experience

Well I read your post thoroughly and felt that you have written a reflection of what is going through my mind.
Exact same issues !! If you read my twitter feed ~ 10 days ago you will be happy to know that you are not alone.
I noticed the problem in the first 2 days of purchase and took it to a Samsung store few days later. They were very defensive initially but after 10 mins of technical conversation with a dude who did not know much about the difference between camera resolution and screen resolution I could show them the blur. Both on my phone and on a PC they had in store.
We did some like for like comparison with another note 4. Problem was evident.
They advice me to go back to service provider (Virgin Australia) and request a replacement under early life hardware failure.
I am now playing the to and fro game with my service provider who are throwing in all sort of hurdles. Hope I get a replacement !!!
Sent from my SM-N910G using XDA Free mobile app
---------- Post added at 09:34 AM ---------- Previous post was at 09:26 AM ----------
Just to show that I was really at the store
http://s27.postimg.org/ply8u686r/20141207_150515.jpg
Sent from my SM-N910G using XDA Free mobile app

I tried with s5 camera on sport mode and the same result the photo is still blur. .i beleve this is the software problem not the camera. .

Typical problem of the Note 4's software.
I also opened a thread for discussing the matter - but people just did not understand the problem.
Here: http://forum.xda-developers.com/showthread.php?t=2948640
Just got nonsense replies.
Seems to be close to impossible making people understand the obvious... :/
---------- Post added at 02:19 PM ---------- Previous post was at 02:17 PM ----------
adinava said:
To illustrate what I'm saying (I know some of these pictures were made in a foggy weather but depth of field is clearly not "logical" here...)
Click to expand...
Click to collapse
Possible to post pictures a bit larger than those "thumbnails" ?

Chefproll said:
Possible to post pictures a bit larger than those "thumbnails" ?
Click to expand...
Click to collapse
Yes Chefproll, here they are . Plus two new ones taken today.
See, when I focus on the left side of the screen, almost the rest of the picture is blurry and when I focus on the right side, the left part of the picture is blurry...
I assume the lens is off-center mounted :/...

Same case ...... see the photos ...

ebusuhejbi said:
I tried with s5 camera on sport mode and the same result the photo is still blur. .i beleve this is the software problem not the camera. .
Click to expand...
Click to collapse
SO I found out from android central forums that if you shake it for like 30 seconds it works so obviously its a problem. I tried google camera and camera 360 and neither worked but my front camera is amazing. I'd suggest a swap for a brand new unit.

Mmahrous said:
Same case ...... see the photos ...
Click to expand...
Click to collapse
They are Extremely blurry, Did you by chance forget to take the protective plastic off?

lef7667 said:
They are Extremely blurry, Did you by chance forget to take the protective plastic off?
Click to expand...
Click to collapse
I was thinking the same too.
I own N910C and i don't have this issue at all. I know there are two types of camera lens in the note 4 one is Sony and the other one is Samsung. Maybe you have one of the others ?!

Glad i found this thread.. I have the exact same issue with my note 4. You need to be knowledgeable with photography in order to articulate the issue and identify the problem.. Most posts keeps talking about the protective film.... Arghh
However the issue is not constantly there for me... It's almost as if the lens module is mounted loosely, and it can go out of alignment relative to the sensor, creating a tilt shift effect.
Sometimes it seems if i shake the phone, or tap a few times on the camera lens, the issue goes away...
Very frustrating. Did you ever resolve it?
Thought it might be the ois acting up... However i couldn't disable it for stills...

I have the auto focus issue as well. shaking the device or tapping the bottom a few (hard) times makes the cam focus properly. Problem is there all the time, although after focussing properly gone, then reappearing after camera app close..

I've also noticed this issue. I have more problems focusing on the left (Samsung logo) side of my camera sensor. If I flip the phone over, the same side of the device produces blurry details while the other captures it crisp.
http://imgur.com/kEnHKg2
http://imgur.com/dF9jHBD
Notice how the bag is clear in one, blurry in the other. The Samsung logo side of my device seems to always be blurry in photos of objects about a meter or more away. I have been unable to focus altogether on distant objects where the entire image is blurry.

I've had the same problem and I asked for a replacement. It's a defective unit, now my phone's camera works great.

Related

Bad Camera autofocus on Note..

as on others devices (S2),also on Note i noticed that autofocus is not perfect.
On macro it works well,but on normal photos and expecially ZOOMING....i can not get a good focus.
Try to zoom 4x ...impossible to get a correct focus..for me
a personal problem...or firmware problem....?
i have last firm ...upgraded on line 2 days ago.
Regards..
You should never use digital zoom on a phone camera the results are always terrible. Also I noticed my SGSII had a tough time auto focusing during videos. It was always freaking out trying to focus on the center object.
on HTC HD2 autofocus works well also zooming...
samsung optical software are very bad...
No solution?
Have you guys noticed a tiny piece of protective plastic over the camera lens? May or not be obvious, but have you removed that?
alcuin said:
Have you guys noticed a tiny piece of protective plastic over the camera lens? May or not be obvious, but have you removed that?
Click to expand...
Click to collapse
OOPS
Mine has the plastic still on. It has a round cut out for the lens already.
indie said:
Mine has the plastic still on. It has a round cut out for the lens already.
Click to expand...
Click to collapse
The lens has its own little piece of plastic covering it.
removed around ...but the lens have no plastic...
is only my Note with this problem..?
you can zoom and focus well?
boh...seems something of software related...
My lens has no other plastic on there
Sent from my GT-N7000 using xda premium
indie said:
My lens has no other plastic on there
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Look again. I Missed mine even with my spectales on. My nephew with young eyes spotted it.
I took the plastic off but i cant see the one you are refering too. I can see some sort of faint line around the lens but i dont think its suppose to come off
Sent from my GT-N7000 using xda premium
Yes bro
Sent from my GT-N7000 using Tapatalk
enobrec said:
removed around ...but the lens have no plastic...
is only my Note with this problem..?
you can zoom and focus well?
boh...seems something of software related...
Click to expand...
Click to collapse
are you on 2.3.6? On my note (2.3.6), I just tried what you described (4x zoom and focus) and it had no trouble focusing.
This was indoors, with some light coming through the window blinds and it's almost sunset outside. So not really bright inside.
Granted, digital zoom is always (and I mean always) a bad call compared to taking an unzoomed photo and cropping/enlarging yourself, but at least the phone had no trouble focusing while zoomed in.
its not just you
Its not just you. I have the same proplem now, but did not when i recieved it. The problem is just more aparent when zooming in the phone but you also see it unzoomed on the full photo on the PC. Auto focus just does not do its job and everything is really blurry. I think the problem only came up after a firmware upgrade, but i may be mistaken.
I already tried downgrading which did not work (maybe an even older version is required?) but then noticed the CSC code wrongly set to KOR. Stetting it to the for me correct DBT did not help either.
Anyone has this without having upgraded? Anyone solved it?<
Update: Looking back at made photos... If this is a software issue, it was not present in firmare KK9. I got a photo mentioning that firmware that was ok. However I have this version installed now, and focusing is not ok.
However i still see it possible that some changed from more recent firmwares like a camara firmware change made it in that was not reversed when installing the older version.
I'd appreciate if we could work together in narrowing down this problem by comparing situations.
My phone's auto-focus was working fine until I did the KKA firmware update. Now it is crap. I've been hoping for another update to fix it, bit no dice so far!
I have the same problem. I was considering sending my Note back or trying to find a camera replacement until I figured out my first few pix (pre update) were very good. I just hope an update comes soon because I'm working with a Mac at home and have failed to root or flash one of the updated roms.
Sent from my GT-N7000 using XDA App
The camera in the Galaxy Note has about 8 million photosensors. That defines the resolution you're going to get. Digital zoom only enlarges the pixels, interpolating, it's the same if you shoot without zoom and then enlarge the picture on the computer.
For me the camera on the Galaxy Note is pretty capable, better than a compact camera I had 6 years ago.
I don't know who you're responding to with the post of your image sample, but I cannot get anything close to this at the moment. Only in macro mode. The problems is auto focus, it has nothing to do with zoom.
I decided to ask for a replacement or repair from amazon.de and was in luck.
Due to an extended cristmas timeframe in which you can just send it back or get a replacement I just sent mine back and they sent me a new one right away.
The new one is fine now. The camera photos are really good.
Plus, now the screen on this new one is nicely even compared to the slightly uneven display brightness in some areas of the screen (especially on grey color) on my old one.
Also got the latest firmware on it without a problem.
So I'm really happy now
Im sure you guys know in photos you can touch the screen to set your focus point.
Digital zoom will just give you crap results, avoid this and just zoom and crop in editing which will give you a much better image.

Are there apps that take better photos and videos than the stock Camera app?

Hi, I don't know how various settings affect the results. However, I wish to be able to take excellent photos and videos under different conditions. Are there any good apps that take better photos and videos than the stock Camera App? I am using GB. Thanks
+1
Or 1up
Might be dependant on hardware cause of varying quality pics
Sent from my GT-N7000 using Tapatalk 2
what is wrong with pictures taken by the stock camera app? can you provide some example of a 'bad picture'?.
if you want an interface that is more DSLR like try https://play.google.com/store/apps/details?id=com.flavionet.android.camera.lite
here are some of my pics, i dont feel that they are of bad quality for a 'phone camera'.
http://www.flugbaerchen.de/lnkimg/egypt12/20120506_164915.jpg
http://www.flugbaerchen.de/lnkimg/egypt12/20120525_151334.jpg
http://www.flugbaerchen.de/lnkimg/egypt12/20120506_191654.jpg
I am happy with the stock camera.. Many features too
Sent from my GT-N7000 using Tapatalk 2
Perhaps it is better to talk about this via samples.
Any suggestion on better camera settings is appreciated.
I guess I may need an app that stores a set of preset settings
for taking photos/videos under different environments. Thanks.
In photo 1, I do not know why the ceiling lights are like that.
I changed various settings but there was no improvement.
In some cases, the overall color of the room changed.
In photo 2, the room appeared to be dark but it was not.
I changed the flash to auto, on along with changing other
settings. The room still appeared to be dark.
In photo 3, again, that place was not dark. Setting the flash
to auto or on did not help.
In photo 4, everything including the room appears to be somewhat yellowish.
In reality, the wall is white and the pillows are gray.
madbird said:
what is wrong with pictures taken by the stock camera app? can you provide some example of a 'bad picture'?.
if you want an interface that is more DSLR like try https://play.google.com/store/apps/details?id=com.flavionet.android.camera.lite
here are some of my pics, i dont fell that the are of bad quality for a 'phone camera'.
http://www.flugbaerchen.de/lnkimg/egypt12/20120506_164915.jpg
http://www.flugbaerchen.de/lnkimg/egypt12/20120525_151334.jpg
http://www.flugbaerchen.de/lnkimg/egypt12/20120506_191654.jpg
Click to expand...
Click to collapse
Thanks for the suggestion but I am not a professional. I don't know how various settings affect the results. By the time I have tested out various settings, things that I want to capture will have been gone.
ah now things are getting clearer . your pictures looks a little bit like something is wrong with the 'white balance' of your camera. so you can try different settings for the white balance, the default should be automatic (AWB). I'm not an photoexpert too, but maybe some one else can guide you further with this.
Thanks for pointing this out. I also tried white balance but it did not help. Perhaps I did not do it properly. Hoping somebody could provide some tips. Are the strong glares from the ceiling lights in photo 1 also caused by the white balance?
hajime_android said:
In photo 1, I do not know why the ceiling lights are like that.
I changed various settings but there was no improvement.
In some cases, the overall color of the room changed.
Click to expand...
Click to collapse
This effect on the ceiling lights is due to a hardware fault, there are no settings within the phone that can correct this. You can try, like me, and use photoshop. For me, its no problem because I have used photoshop for many years, but others are not so fortunate. This fault is well documented. Samsung know about it, yet have done nothing to correct it. The only way is to send the unit back to the retailer for a new unit. I tried three or four brand new units and they were all the same.
In general. The camera has limitations because of its size and proximity to other circuitry that may introduce noise etc. Its 8megapix with a tiny lens, so as is, I feel it does a pretty good job (apart from that pink dot that is). To get better pictures, consider post processing with photoshop. If that's not an option, and quite frankly I would not recommend purchasing it just for pics from any camphone, try the GIMP, its free and does an awful lot to enhance your pics. You can find the GIMP here www.gimp.org it will run on linux, windows and the Mac
Hope that helps
So, getting something like Camera ZOOM FX won't help.
hajime_android said:
So, getting something like Camera ZOOM FX won't help.
Click to expand...
Click to collapse
Nope. sorry about that.
bigstarrynight said:
This effect on the ceiling lights is due to a hardware fault, there are no settings within the phone that can correct this.
Click to expand...
Click to collapse
Is there a name for this hardware fault? Does the S3 has this problem as well?
hajime_android said:
Is there a name for this hardware fault? Does the S3 has this problem as well?
Click to expand...
Click to collapse
Good question. I know the S2 does, and we all know about the Galaxy Note. I can see evidence of the problem on a slashgear.com presentation, and its that presentation that stopped me from going over to the S3. However, there are plenty of youtube tests where it seems pretty good. The S3 has only just been released, so it might be a while more before any issues become apparent. I think its one where you try before you buy. Personally, I'm not touching either the S3 or the 'Note until I have proof that the issue has been resolved.
Edit. The fault is commonly known as "the pink dot"
In photo 1 was the lens clean? Might sound obvious but even the slightest bit of grease or diet can affect how sources of light spear in photos. Typically in any photo I take where I light bulb or something similar is in the picture if the lens was not completely clean I got a similar effect as in photo 1
Sent from my GT-N7000 using xda premium
spfraggle said:
In photo 1 was the lens clean? Might sound obvious but even the slightest bit of grease or diet can affect how sources of light spear in photos. Typically in any photo I take where I light bulb or something similar is in the picture if the lens was not completely clean I got a similar effect as in photo 1
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Well, there must be a lot of pink dirt around. My crappy clam phone must have pink dirt repellent, because no matter how greasy the lens gets, pics from it don't have a pink dot. Neither does my DSLR when the uv filter gets filthy, or my specs come to that. Sorry, but the dirt bit on this issue is a red herring. The camera has a defect.
I use UCam. A lot of "pro" settings and also some cool. And... you can disable shutter sound.
Sent from my GT-N7000 using Tapatalk 2
i think you should send the device to service/repair, because i think this is an hardware issue. i saw a lot of pictures taken by the note (not only my own device) and they are al just fine with the standard settings.
I just noticed that there is a protective film covering the back camera. Probably Samsung put it there to protect the lens. Do you think this is the cause to all of my problems? Am I supposed to remove it? For the first few days after purchase (3 weeks ago), the Note took excellent photos. As for last week and the week before that, it depends. The thin protective film has been there right from the beginning. Let's say the protective film covering the lens caused the pink dot, how do you explain why the cafe in photos 2 and 3 appeared to be dark whereas in reality, it was not. Also, photo 4 looks yellowish overall.
Hi,
Protective film would most likely create the effect on pic one. (which would be visible when a direct light source or reflection is in the frame.)
Pic two - could be a metering issue. Try changing the (cog wheel =>) metering setting and / or exposure level.
Yellowish photo is the result of incorrect "white balance". Change the white balance setting to incandescent.
I'm using both the stock ICS camera and camera zoom fx. On my previous phone the fx produced much better photos than the stock one. On my G - Note I don't see much difference.
Sent from my GT-N7000 using XDA
hajime_android said:
I just noticed that there is a protective film covering the back camera. Probably Samsung put it there to protect the lens.
Click to expand...
Click to collapse
Yes you are supposed to remove it. It does say so in the instructions that came with your phone. Check the camera after you have done this.

14w19 XPERIA Front Camera Issue

Hi XDA,
I just bought my Xperia Z2 yesterday and i went to the batch numbers topic and checked for Issues reported by people there. Fortunatelly i dinot have any issues but today i noticed the front camera quality was very poor. There is a Yellowish reddish tint that appears on the front camera however the back cover is fine. The picture is like thousand of small dots flicker on the screen and if i keep it very close to my face then i can notice it. If I click the Picture the picture seems to be completely fine.
Can any one of you please check and let me know if you are also facing this kind of Issue?
manu44 said:
Hi XDA,
I just bought my Xperia Z2 yesterday and i went to the batch numbers topic and checked for Issues reported by people there. Fortunatelly i dinot have any issues but today i noticed the front camera quality was very poor. There is a Yellowish reddish tint that appears on the front camera however the back cover is fine. The picture is like thousand of small dots flicker on the screen and if i keep it very close to my face then i can notice it. If I click the Picture the picture seems to be completely fine.
Can any one of you please check and let me know if you are also facing this kind of Issue?
Click to expand...
Click to collapse
Same here if I use it in low light.
kabauterman said:
Same here if I use it in low light.
Click to expand...
Click to collapse
I took it to the service center and they said it a problem. He asked me to come tomorrow and they would update the firmware to a latest build and hopefully issue would be resolved otherwise they would replace it for me
ok so i got the same issue but i dont know if it is firmware of the camera problem , but the pic taken out is completely fine
shockerz1z said:
ok so i got the same issue but i dont know if it is firmware of the camera problem , but the pic taken out is completely fine
Click to expand...
Click to collapse
Yes the finished picture is fine but while taking the picture it has a lot of noise. I have checked it with service center guys and they have called me tomorrow to update my firmware to see if issue is resolved otherwise they would replace the phone.However, talking to few people here in XDA it seems that noise issue is there with Sony camera and if the finished picture is fine it is not much of an Issue. So, I am thinking to get the software updated to latest build and then dont take replacement and keep using it.
What is the batch number of your phone ? Mine is 14w19
manu44 said:
Yes the finished picture is fine but while taking the picture it has a lot of noise. I have checked it with service center guys and they have called me tomorrow to update my firmware to see if issue is resolved otherwise they would replace the phone.However, talking to few people here in XDA it seems that noise issue is there with Sony camera and if the finished picture is fine it is not much of an Issue. So, I am thinking to get the software updated to latest build and then dont take replacement and keep using it.
What is the batch number of your phone ? Mine is 14w19
Click to expand...
Click to collapse
I would request others to please check the same and report here. I want to make sure its not only on some pieces and is their in each phone
mine is 14w18
If the saved picture comes out fine, how is this even an issue?
bryanhayn said:
If the saved picture comes out fine, how is this even an issue?
Click to expand...
Click to collapse
Of course it's an issue. It alters and creates an inaccurate preview. Why should it be flawed if the front is fine?
---------- Post added at 11:14 PM ---------- Previous post was at 11:13 PM ----------
itsxiao said:
Of course it's an issue. It alters and creates an inaccurate preview. Why should it be flawed if the front is fine?
Click to expand...
Click to collapse
Mines also this version and it also has a ton of noise. Thank god I don't take selfies.
bryanhayn said:
If the saved picture comes out fine, how is this even an issue?
Click to expand...
Click to collapse
If you grab Front Camera Video it is also an issue because it uses the same Live-View as what you see on the screen.
kabauterman said:
If you grab Front Camera Video it is also an issue because it uses the same Live-View as what you see on the screen.
Click to expand...
Click to collapse
Yes I agree. The video has hell lot of noise. But the picture comes out clear. I took the phone to service center and they reflashed the firmware and issue was still there. He told me he can replace the phone for me, but i refused as this is only the problem and i dont want to get a newphone which is of a different batch and has hell lot of other Issues.
Yeah, I've had this problem since I got the phone. I made a thread a couple weeks ago about it being an issue. I'm not updated to the current software, but I didn't think it would help, lol.
And it is very important to me as I'm a SnapChat whore in every meaning of the word, and, for some reason, the final image when taken in SnapChat is NOT made better as if it were taken with the Camera app.
I also have a 14w19, and I see what you mean. I don't mind so much as I don't use the front camera a whole lot (only with SnapChat, and the video quality isn't always the nest there anyway). I'm not bothered.
I'm bothered that for $700, the hardware and perhaps software in this case is so obviously flawed. I mean they really advertised the hell out of their camera prowess. But the front camera looks like the whole screen is dipped in sand.
It is clearly a software issue and I think it dosnt matter what batch you have, mine is 14W18 and in with really low light I have this issue but if there is some light left there is no problem at all and also the back camera did not have any kind of this issue in my case.
I'm sure that it's a software issue. Why else would the picture be correct after actually taking it with the built-in Camera app?
manu44 said:
today i noticed the front camera quality was very poor. There is a Yellowish reddish tint that appears on the front camera however the back cover is fine. The picture is like thousand of small dots flicker on the screen and if i keep it very close to my face then i can notice it. If I click the Picture the picture seems to be completely fine.
Can any one of you please check and let me know if you are also facing this kind of Issue?
Click to expand...
Click to collapse
It's hard to tell what you mean exactly here. Are you saying the display on the screen has small dots on it or the picture it takes is not good.
is this something that comes across in a video chat or not as in the other person sees the same as well.
Can you post a screen shot so we understand better what you mean ?
One Twelve said:
It's hard to tell what you mean exactly here. Are you saying the display on the screen has small dots on it or the picture it takes is not good.
is this something that comes across in a video chat or not as in the other person sees the same as well.
Can you post a screen shot so we understand better what you mean ?
Click to expand...
Click to collapse
Actually i wont be able to post a screenshot of it. I am talking about the front camera, when you start it the preview window that we see it is full of noise and it seems as if it has sand all over it. But the final picture is fine.
One Twelve said:
It's hard to tell what you mean exactly here. Are you saying the display on the screen has small dots on it or the picture it takes is not good.
is this something that comes across in a video chat or not as in the other person sees the same as well.
Can you post a screen shot so we understand better what you mean ?
Click to expand...
Click to collapse
I happened to click the picture from another phone. Just see the Noise. Even if i am under light then also the noise is there but is very minimal in case if I am in complete Darkness the screen is filled with Noise.
manu44 said:
I happened to click the picture from another phone. Just see the Noise. Even if i am under light then also the noise is there but is very minimal in case if I am in complete Darkness the screen is filled with Noise.
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I have this too (and I suspect everyone does)
The front camera is quite simply not very good. The reason the captured image comes out slightly differently is most probably because it's a longer exposure (than realtime preview) and there's also some noise reduction in the post processing)

Some left-hand blur .. how much before I should get my Z5 replaced?

Just got my Z5 and loving it ... except the unit I got DOES seem to suffer from some left-hand blur Kind of sad since when I was testing the unit in the store there didn't seem to be any problem (probably I was looking at around the middle part or probably because I was only using the brochures there as my test shots). Granted, I did come across and pass 2 units that had worse and more obvious blurs than the one I have.
Here are links to the image (right-side up first, then upside-down): http://imgur.com/a/gc1qI
The blur is seen near the top-left corner and also a little bit on the bottom-left corner. This can be seen by observing the leaves and grass. Seeing as the blur is only on the left-hand side, I'm guessing it isn't just due to the wide lens?
I'm a bit troubled if I should have it replaced or not since as mentioned earlier, I came across units with worse blur. Should I have it replaced? Is there really a Z5 / Z5c there with 'perfect' lens with no blur?
Thanks everyone!
They look normal to me, TBH. I could show you pictures from couple other phones with this kind of 'slight' blur. We're talking landscape shots here - not macros. The third one does have some blurs but I could see blur across the whole edge & few other spots (proly due to moving objects and/or shaky hands). But it's your call anyway
schecter7 said:
They look normal to me, TBH. I could show you pictures from couple other phones with this kind of 'slight' blur. We're talking landscape shots here - not macros. The third one does have some blurs but I could see blur across the whole edge & few other spots (proly due to moving objects and/or shaky hands). But it's your call anyway
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Oh really? Probably I'm just nitpicking but it doesn't hurt to be safe. To be honest, my Z1 has a much more pronounced blur than this which I didn't really notice until now when I tried comparing it and looking at the photos carefully.
Thanks for checking it out!
Bro it is software default not hardware because if you turn the phone 180 degre you have the same point blurred . It is focus fault waiting to new update in the coming days
karrouma said:
Bro it is software default not hardware because if you turn the phone 180 degre you have the same point blurred . It is focus fault waiting to new update in the coming days
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Anxiously waiting for that
karrouma said:
Bro it is software default not hardware because if you turn the phone 180 degre you have the same point blurred . It is focus fault waiting to new update in the coming days
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Sure it's a software problem?
Not a misalignment lenses?
It doesn't look it has blurring -- the slight distortion on the corners tend to be an effect of wide angle lenses
komugi said:
It doesn't look it has blurring -- the slight distortion on the corners tend to be an effect of wide angle lenses
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I will buy the Z5, but I'm afraid that blur problem they are talking about! I do not know what to do! Some say it is software, others say it's normal ...
To me, your pics look perfect I have more blur on my Z3 & i never notced before i started reading it in Z5 thread some days ago
BR4DOKYBrazil said:
I will buy the Z5, but I'm afraid that blur problem they are talking about! I do not know what to do! Some say it is software, others say it's normal ...
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Some are very obviously not normal -- the OP in this thread, his camera is fine. I have no idea if it's software or not.
Mano1982 said:
To me, your pics look perfect I have more blur on my Z3 & i never notced before i started reading it in Z5 thread some days ago
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Thanks I can relate because I also had a Z1 that had blurring and didn't realize it till I was comparing its shots with the Z5. I was surprised since I was using it and the camera quite happily for almost 2 years and thought it was normal.
Lucky me I guess for getting a non-defective camera on my Z5
Some are very obviously not normal -- the OP in this thread, his camera is fine. I have no idea if it's software or not.
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You are right, I saw some pictures that very obviously had the problem like this (upside-down version)
bloodfire1004 said:
You are right, I saw some pictures that very obviously had the problem like this (upside-down version)
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That camera module is damaged. You can see the black lines across the image. If not by factory fault then that can happen if you expose the camera to direct sunlight for to long or IR light like the strobe/laser "cannons" in some concerts and clubs. If that hits the sensor directly then bye bye..!
I took a picture hoping to check if I have the camera blur. Can someone help out? The blur on the plant on the right side is caused by taking the pic close to it. I tried to take it at 180 degrees (2nd pic) but I didn't manage to take a pic close to the other one.
http://imgur.com/a/OuqHZ

Camera question - Can someone test this for me on their A7?

I use my camera to take pictures of documents, it's faster than scanning them in - I'm finding something that bothers me.
If I focus on the center of the document, the top is a little fuzzy. If I focus at the top, it gets fuzzier as it gets to the bottom. I don't notice it on regular pictures I take, just when I take an up close picture of a document. You can even see this on screen as you are looking at the document.
Can someone take a picture of a document, focus in the center and see if it's all phones, or just mine?
I've attached a picture, you can see it's "fuzzy" at the top of the document, but still legible.
[EDIT]
I noticed if I folded the top of the document towards me, it comes in focus.....So it's almost like the lens is warped possibly? If this is an inherent trait of the A7, I keep it.. If it's just mine, I'll send it back for a replacement, because this is something I do quite often.
tele_jas said:
I use my camera to take pictures of documents, it's faster than scanning them in - I'm finding something that bothers me.
If I focus on the center of the document, the top is a little fuzzy. If I focus at the top, it gets fuzzier as it gets to the bottom. I don't notice it on regular pictures I take, just when I take an up close picture of a document. You can even see this on screen as you are looking at the document.
Can someone take a picture of a document, focus in the center and see if it's all phones, or just mine?
I've attached a picture, you can see it's "fuzzy" at the top of the document, but still legible.
[EDIT]
I noticed if I folded the top of the document towards me, it comes in focus.....So it's almost like the lens is warped possibly? If this is an inherent trait of the A7, I keep it.. If it's just mine, I'll send it back for a replacement, because this is something I do quite often.
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Mine does the same thing.
CandyFoxJ said:
Mine does the same thing.
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Really? Hmmm
I just spent 30 minutes on "live chat" support....I sent the original picture and they seen my issue. They walked me through the normal "stuff" and then had me restart in Safe Mode. After restarting in safe mode and taking more pics and sending them all to the tech, they said it looks like my lens is slightly tilted.
So, I had the option of:
1) Having them fix it with a 10 day turn-around, which means I'd be without a phone for 10 days
2) For an additional $79 they'd send me an exchange first, "Advanced Exchange", so I wouldn't be without a phone
3) Going through with my Amazon exchange and hope I get the replacement before my 30 day window is up to return the faulty phone.
I told them I'd go with Amazon, but if yours is like that, I'm wondering if I should just keep mine now?
Thanks for testing that out for me!
Really? Hmmm
I just spent 30 minutes on "live chat" support....I sent the original picture and they seen my issue. They walked me through the normal "stuff" and then had me restart in Safe Mode. After restarting in safe mode and taking more pics and sending them all to the tech, they said it looks like my lens is slightly tilted.
So, I had the option of:
1) Having them fix it with a 10 day turn-around, which means I'd be without a phone for 10 days
2) For an additional $79 they'd send me an exchange first, "Advanced Exchange", so I wouldn't be without a phone
3) Going through with my Amazon exchange and hope I get the replacement before my 30 day window is up to return the faulty phone.
I told them I'd go with Amazon, but if yours is like that, I'm wondering if I should just keep mine now?
Thanks for testing that out for me! [/QUOTE]
Yep, looks identical to my issue. Regular pics look great, just the close up's are an issue.
I'm gonna think on it and leave my exchange in place until I decide.
Thanks again!
tele_jas said:
Yep, looks identical to my issue. Regular pics look great, just the close up's are an issue.
I'm gonna think on it and leave my exchange in place until I decide.
Thanks again!
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Haven't tested yet but my theory is that the part/section the camera is focusing is clear and the rest of the image is having a DoF effect, i have to test this out but is just an idea.
I don't own the phone yet so i can't test it :/
But trying something similar with my Find 7 i got this :
So we have the same effect, just much less pronounced...
I'm no expert in the optic behind a smartphone camera but isn't it just due to the fact that the top of the page is at a far greater distance than the middle ? The difference between the two distance is too great for the camera to get a good focus of both. This would explain why it's only showing on macro pictures...
EDIT : Well, seems i got the same idea as @DrakenFX but he was faster ^^'
DrakenFX said:
Haven't tested yet but my theory is that the part/section the camera is focusing is clear and the rest of the image is having a DoF effect, i have to test this out but is just an idea.
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^^^ That plus soft edges which most of these lenses will suffer from unless the are premium glass elements. Is there a way to shoot in the 4:3 mode instead 16:9. I think the wide sensor is exposing edge blurring even more
peramikic said:
^^^ That plus soft edges which most of these lenses will suffer from unless the are premium glass elements. Is there a way to shoot in the 4:3 mode instead 16:9. I think the wide sensor is exposing edge blurring even more
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Yeah, here is a screenshot from the Camera settings
Mine does this as well...I took side by side pictures all day with my op3 and thr op3 was substantially better. Making it 4:3 helped some.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
DrakenFX said:
Yeah, here is a screenshot from the Camera settings
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the 4:3 will force you to move away from the page in order to capture it fully, which should in turn decreases the DOF and soft edge effects. Not sure the 16:9 sensor was a smart choice, samsung went back to 4:3 after S6 because the blurring on the edges was too much.
---------- Post added at 11:35 PM ---------- Previous post was at 11:31 PM ----------
Could you also do a low ligth shot at full res and 12MP, i am interested how the pixel binning will affect performance. If you can post exif data that would be great. Makes me wonder at what res does the Night Mode run...

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