14w19 XPERIA Front Camera Issue - Xperia Z2 General

Hi XDA,
I just bought my Xperia Z2 yesterday and i went to the batch numbers topic and checked for Issues reported by people there. Fortunatelly i dinot have any issues but today i noticed the front camera quality was very poor. There is a Yellowish reddish tint that appears on the front camera however the back cover is fine. The picture is like thousand of small dots flicker on the screen and if i keep it very close to my face then i can notice it. If I click the Picture the picture seems to be completely fine.
Can any one of you please check and let me know if you are also facing this kind of Issue?

manu44 said:
Hi XDA,
I just bought my Xperia Z2 yesterday and i went to the batch numbers topic and checked for Issues reported by people there. Fortunatelly i dinot have any issues but today i noticed the front camera quality was very poor. There is a Yellowish reddish tint that appears on the front camera however the back cover is fine. The picture is like thousand of small dots flicker on the screen and if i keep it very close to my face then i can notice it. If I click the Picture the picture seems to be completely fine.
Can any one of you please check and let me know if you are also facing this kind of Issue?
Click to expand...
Click to collapse
Same here if I use it in low light.

kabauterman said:
Same here if I use it in low light.
Click to expand...
Click to collapse
I took it to the service center and they said it a problem. He asked me to come tomorrow and they would update the firmware to a latest build and hopefully issue would be resolved otherwise they would replace it for me

ok so i got the same issue but i dont know if it is firmware of the camera problem , but the pic taken out is completely fine

shockerz1z said:
ok so i got the same issue but i dont know if it is firmware of the camera problem , but the pic taken out is completely fine
Click to expand...
Click to collapse
Yes the finished picture is fine but while taking the picture it has a lot of noise. I have checked it with service center guys and they have called me tomorrow to update my firmware to see if issue is resolved otherwise they would replace the phone.However, talking to few people here in XDA it seems that noise issue is there with Sony camera and if the finished picture is fine it is not much of an Issue. So, I am thinking to get the software updated to latest build and then dont take replacement and keep using it.
What is the batch number of your phone ? Mine is 14w19

manu44 said:
Yes the finished picture is fine but while taking the picture it has a lot of noise. I have checked it with service center guys and they have called me tomorrow to update my firmware to see if issue is resolved otherwise they would replace the phone.However, talking to few people here in XDA it seems that noise issue is there with Sony camera and if the finished picture is fine it is not much of an Issue. So, I am thinking to get the software updated to latest build and then dont take replacement and keep using it.
What is the batch number of your phone ? Mine is 14w19
Click to expand...
Click to collapse
I would request others to please check the same and report here. I want to make sure its not only on some pieces and is their in each phone

mine is 14w18

If the saved picture comes out fine, how is this even an issue?

bryanhayn said:
If the saved picture comes out fine, how is this even an issue?
Click to expand...
Click to collapse
Of course it's an issue. It alters and creates an inaccurate preview. Why should it be flawed if the front is fine?
---------- Post added at 11:14 PM ---------- Previous post was at 11:13 PM ----------
itsxiao said:
Of course it's an issue. It alters and creates an inaccurate preview. Why should it be flawed if the front is fine?
Click to expand...
Click to collapse
Mines also this version and it also has a ton of noise. Thank god I don't take selfies.

bryanhayn said:
If the saved picture comes out fine, how is this even an issue?
Click to expand...
Click to collapse
If you grab Front Camera Video it is also an issue because it uses the same Live-View as what you see on the screen.

kabauterman said:
If you grab Front Camera Video it is also an issue because it uses the same Live-View as what you see on the screen.
Click to expand...
Click to collapse
Yes I agree. The video has hell lot of noise. But the picture comes out clear. I took the phone to service center and they reflashed the firmware and issue was still there. He told me he can replace the phone for me, but i refused as this is only the problem and i dont want to get a newphone which is of a different batch and has hell lot of other Issues.

Yeah, I've had this problem since I got the phone. I made a thread a couple weeks ago about it being an issue. I'm not updated to the current software, but I didn't think it would help, lol.
And it is very important to me as I'm a SnapChat whore in every meaning of the word, and, for some reason, the final image when taken in SnapChat is NOT made better as if it were taken with the Camera app.

I also have a 14w19, and I see what you mean. I don't mind so much as I don't use the front camera a whole lot (only with SnapChat, and the video quality isn't always the nest there anyway). I'm not bothered.

I'm bothered that for $700, the hardware and perhaps software in this case is so obviously flawed. I mean they really advertised the hell out of their camera prowess. But the front camera looks like the whole screen is dipped in sand.

It is clearly a software issue and I think it dosnt matter what batch you have, mine is 14W18 and in with really low light I have this issue but if there is some light left there is no problem at all and also the back camera did not have any kind of this issue in my case.

I'm sure that it's a software issue. Why else would the picture be correct after actually taking it with the built-in Camera app?

manu44 said:
today i noticed the front camera quality was very poor. There is a Yellowish reddish tint that appears on the front camera however the back cover is fine. The picture is like thousand of small dots flicker on the screen and if i keep it very close to my face then i can notice it. If I click the Picture the picture seems to be completely fine.
Can any one of you please check and let me know if you are also facing this kind of Issue?
Click to expand...
Click to collapse
It's hard to tell what you mean exactly here. Are you saying the display on the screen has small dots on it or the picture it takes is not good.
is this something that comes across in a video chat or not as in the other person sees the same as well.
Can you post a screen shot so we understand better what you mean ?

One Twelve said:
It's hard to tell what you mean exactly here. Are you saying the display on the screen has small dots on it or the picture it takes is not good.
is this something that comes across in a video chat or not as in the other person sees the same as well.
Can you post a screen shot so we understand better what you mean ?
Click to expand...
Click to collapse
Actually i wont be able to post a screenshot of it. I am talking about the front camera, when you start it the preview window that we see it is full of noise and it seems as if it has sand all over it. But the final picture is fine.

One Twelve said:
It's hard to tell what you mean exactly here. Are you saying the display on the screen has small dots on it or the picture it takes is not good.
is this something that comes across in a video chat or not as in the other person sees the same as well.
Can you post a screen shot so we understand better what you mean ?
Click to expand...
Click to collapse
I happened to click the picture from another phone. Just see the Noise. Even if i am under light then also the noise is there but is very minimal in case if I am in complete Darkness the screen is filled with Noise.

manu44 said:
I happened to click the picture from another phone. Just see the Noise. Even if i am under light then also the noise is there but is very minimal in case if I am in complete Darkness the screen is filled with Noise.
Click to expand...
Click to collapse
I have this too (and I suspect everyone does)
The front camera is quite simply not very good. The reason the captured image comes out slightly differently is most probably because it's a longer exposure (than realtime preview) and there's also some noise reduction in the post processing)

Related

Pink spot is gone

Hi all,
S I downloaded another firmware update from Samsung apps - with date 11.06.2011.. Updated the camera and pink spot is gone, not even visible. My camera firmware is - OCEF 02 OCEED 11.. I had KE2 when i bought phone, updated via odin to KE7. Before this update i downloaded and installed all other updates that samsung apps offer..
Samsung made it!!
I downloaded the cam update from Samsung Apps today, my phone shows:
Cam FW Ver: OCEF02
Phone FW Ver: TBEC28
Pink spot still present. Posted pic here: http://forum.xda-developers.com/showpost.php?p=14965006&postcount=190
Guys, its mostly because of the hardware.. but possible software issue too.
try to clean the lense of your camera.
I noticed, that I sometimes had a big pink spot and most times nothing at all.
And after I cleaned it very good, it was gone most of the time, but for some reason not allways.. really strange, but it helped alot to clean the cam lense!
try it and post, if it helped!
hmm, thats strange.. I also had photos like you.. Are you on KE7? I installed one previouse update, i think it was something like firmware OC.. But i dindt install previouse camera samsung firmware 2 update or something like that..
I can see now clearly that phone is managing the white balance totally differnt than when pink spot was present..
(•.•) said:
Guys, its mostly because of the hardware.. but possible software issue too.
try to clean the lense of your camera.
I noticed, that I sometimes had a big pink spot and most times nothing at all.
And after I cleaned it very good, it was gone most of the time, but for some reason not allways.. really strange, but it helped alot to clean the cam lense!
try it and post, if it helped!
Click to expand...
Click to collapse
It's 100% a software problem but there are different cams out there so not all might be affected. To workaround and prove it's software just change the white balance to anything other than auto and the pink spot will be gone.
godutch said:
It's 100% a software problem but there are different cams out there so not all might be affected. To workaround and prove it's software just change the white balance to anything other than auto and the pink spot will be gone.
Click to expand...
Click to collapse
Yeah, i know, would be nice though if cam would be usable with auto balance though Hopefully sooner or later there will be an update to fix that. Does your camera make 2 slight sounds when opening it and when switching to video mode ?
now you say it it used to but not anymore since i am on kf1
edit: it's back
godutch said:
It's 100% a software problem but there are different cams out there so not all might be affected. To workaround and prove it's software just change the white balance to anything other than auto and the pink spot will be gone.
Click to expand...
Click to collapse
cool, didn't know that about the white balance.
I was really wondering about this pink spot issue.
The pink spot is part a hardware issue anyway, because the camlense glass (the one that protects the cam) is little bit of lila/pink if you look at it from different angles.
(•.•) said:
cool, didn't know that about the white balance.
I was really wondering about this pink spot issue.
The pink spot is part a hardware issue anyway, because the camlense glass (the one that protects the cam) is little bit of lila/pink if you look at it from different angles.
Click to expand...
Click to collapse
Sorry to disagree, but it can't be hardware as cam works perfectly if you don't use auto white balance mode. Pink spot appears only when you take photos of white things indoors with no flashlight or other source of light.
I even got the pink spot on my front cam, so it's got to be a software issue
The Samsung apps app said i have an update for my camera , the date is 22/06/11 , today, so i am currently flashing it i hope it does not kill my camera
Ok, maybe.. but check out the cam glass i talked about above.
It's a little lila/purple right ?
(•.•) said:
Ok, maybe.. but check out the cam glass i talked about above.
It's a little lila/purple right ?
Click to expand...
Click to collapse
don't know, can't check really nor if the firmware update fixed the pink spot, it's too dark
Depends on how the light reflects in the glass, now in my room with my light on i see it green, other times looks like a rainbow of colors.
Well the flash went OK, but i will not be able to test it till tomorrow as the pink spot appears to show up in daylight, I saw it against my white refrigerator
I don't know if this is a new update or not, as the Samsung apps app is still saying that there is still a update for my camera
The camera firmware update 11.6.01 went on fine. Not sure about the pink spot yet but have noticed when zoomed into a picture through the gallery you can now scroll left and right to the next picture without having to zoom out again. Is this new, if so it is much better.
There is still no mute shutter sound option though :-(
Sent from my GT-I9100 using XDA App
Tinderbox (UK) said:
Well the flash went OK, but i will not be able to test it till tomorrow as the pink spot appears to show up in daylight, I saw it against my white refrigerator
I don't know if this is a new update or not, as the Samsung apps app is still saying that there is still a update for my camera
Click to expand...
Click to collapse
Check your cam firmware version, if it's OCEF02 you have the latest update installed.
Do you guys notice with the latest camera firmware (SCEF02) when filming the framerate drops massively when focusing?
Just check it`s OCEF02
Sp1tfire said:
Check your cam firmware version, if it's OCEF02 you have the latest update installed.
Click to expand...
Click to collapse
XdaPete said:
The camera firmware update 11.6.01 went on fine. Not sure about the pink spot yet but have noticed when zoomed into a picture through the gallery you can now scroll left and right to the next picture without having to zoom out again. Is this new, if so it is much better.
There is still no mute shutter sound option though :-(
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
KF2 doesn't have any shutter sounds if you flash it. I just downloaded the camera update but battery is too low to test it, will keep an eye on any differences.

[Q] The Flashlight!

Hey guys!
I have a problem with my Z1!
Everytime I take pictures in the dark, and the flash is enabled, there is a white area in my picture!!
I added pictures so that you can see what I mean!
Is it a hardware or a software problem!? I already talked to the Sony support but there was no solution!
Do you have the same problem??
Thanks for your help!
risogalo
Do you have the white version by any chance?
I know a few people have mentioned the placement of the camera flash causes some flashback, causing the white marks you see in the pictures, my camera is useless in my case, total whiteout.
Do you have a scrren protector sheet on the backside or a phone case? Try to remove both and check, if the Problem is gone.
I had this problem too, until I realized that it was caused by the protector sheet which scattered the flash light into the camera lens. I solved this by cutting the sheet area between camera and flash in shape of a V. Now the picture artefacts are gone.
Another cause for this effect can be light from the flash, reflected by your fingers. This can happen, even if the fingers are not in front of the lens itself, so you don't see them. I crippled a few photos that way, so now I take care not to touch the upper left corner of the phone while using the camera.
Kirkymole said:
Do you have the white version by any chance?
I know a few people have mentioned the placement of the camera flash causes some flashback, causing the white marks you see in the pictures, my camera is useless in my case, total whiteout.
Click to expand...
Click to collapse
Yes, I have it by any chance when I take pictures in the dark! With the screen protector and without - with case and without!
And now, after 4.3 finally arrived for unbranded devices in Germany, I can slightly see an improvement of this problem!
But anyway its annoying!
But why does that happen? Will Sony send my a new phone when I send it to them? Or is this problem with every Xperia Z1??
Riemen said:
Do you have a scrren protector sheet on the backside or a phone case? Try to remove both and check, if the Problem is gone.
I had this problem too, until I realized that it was caused by the protector sheet which scattered the flash light into the camera lens. I solved this by cutting the sheet area between camera and flash in shape of a V. Now the picture artefacts are gone.
Another cause for this effect can be light from the flash, reflected by your fingers. This can happen, even if the fingers are not in front of the lens itself, so you don't see them. I crippled a few photos that way, so now I take care not to touch the upper left corner of the phone while using the camera.
Click to expand...
Click to collapse
Like I already mentioned above - this problem occurs with screen protector/case & without!!
And after updating to 4.3 I could see slightly improvements!
These pictures where taken with the intention not reflecting the light from my fingers!!!
So you can see I already tried almost everything!!
But also in general I expected a better performance of the camera!!
The HDR Mode can only be used with still objects!!??
Who came up with this s**t!?
With my mothers iPhone 4s I can take better HDR pictures!!
but anyway, is there any solution? Do you think Sony can solve this problem (by replacing my phone)?
Because I already talked to the Sony Support, and they said that I should update my phone or doing a reset!
So the support wasn't that problem-solving!
risogalo said:
but anyway, is there any solution? Do you think Sony can solve this problem (by replacing my phone)?
Because I already talked to the Sony Support, and they said that I should update my phone or doing a reset!
So the support wasn't that problem-solving!
Click to expand...
Click to collapse
It's not Hardware or Software related, can be with software improved but the main reason is the position of the flash, it's too close to the lens. @Kirkymole already said this. Some people do not take in consideration this issue because with some settings can be improved the quality of the pictures but I actually do not paid a lot of money to waste my time to set up my camera all the time to avoid the white marks on my pictures. Nobody can said I am wrong if I said this, if the flash will be far away from the lens we will get better pictures in low light.
Try with reduced Exposure. In Manual mode you can decrease the Exposure. I tried with decreased Exposure and the picture was way better.
risogalo said:
Hey guys!
I have a problem with my Z1!
Everytime I take pictures in the dark, and the flash is enabled, there is a white area in my picture!!
I added pictures so that you can see what I mean!
Is it a hardware or a software problem!? I already talked to the Sony support but there was no solution!
Do you have the same problem??
Thanks for your help!
risogalo
Click to expand...
Click to collapse
Can you use flickr or dropbox to upload the originals ?
One Twelve said:
Can you use flickr or dropbox to upload the originals ?
Click to expand...
Click to collapse
I tried to send you a message cause im not able to post links yet! Did you received it?
risogalo said:
I tried to send you a message cause im not able to post links yet! Did you received it?
Click to expand...
Click to collapse
Yes here is the link if others want to see them.
https://www.dropbox.com/sh/0ualb3s8g3vbomz/OxYqmXwU3E
risogalo said:
Hey guys!
I have a problem with my Z1!
Everytime I take pictures in the dark, and the flash is enabled, there is a white area in my picture!!
I added pictures so that you can see what I mean!
Is it a hardware or a software problem!? I already talked to the Sony support but there was no solution!
Do you have the same problem??
Thanks for your help!
risogalo
Click to expand...
Click to collapse
See this thread on the sony board.
One of the posts intriuged me..
I've seen that before with
a protective case
an extra protecting film
fingers too close to the flash
dirty lens
Click to expand...
Click to collapse
I have been able to replicate this by taking a photo in poor light normally and then taking another one with my finger overlapping the phone near the flash/lens.
Click to expand...
Click to collapse
I can concur with the previous 2 posts that the issue is not with the phone but with the holding of the phone. I took pictures in low light and the flash reflected off my finger back onto the lens, even though my finger was not in front of the lens, I then took the same picture holding the phone by my finger nails and there was no interference. It just means that now i will have to hold the phone by the edges (slightly uncomfortable with the phone being so thin) Thanks for the input i couldn't for the life of me figure out what it was but discussing it here helped. It seems so trivial now but thanks guys.
Click to expand...
Click to collapse
can you confirm whether any of the above is relevant in your case ?
risogalo said:
Yes, I have it by any chance when I take pictures in the dark! With the screen protector and without - with case and without!
And now, after 4.3 finally arrived for unbranded devices in Germany, I can slightly see an improvement of this problem!
But anyway its annoying!
But why does that happen? Will Sony send my a new phone when I send it to them? Or is this problem with every Xperia Z1??
Click to expand...
Click to collapse
I have the white version and have this issue as well. I've been taking most of my pictures without flash anyway and they turn out great.
Sent from my C6903 using Tapatalk
Guys just clean lens and flash area well an you are all good! Just try it and report results please!
Sent from my C6903 using Tapatalk
This actually never happened to me. Either on initial firmware nor 534 nor 290.
Wysłane z mojego C6903 przy użyciu Tapatalka
One Twelve said:
See this thread on the sony board.
One of the posts intriuged me..
can you confirm whether any of the above is relevant in your case ?
Click to expand...
Click to collapse
So I tried everything out (again), and I came to the conclusion that the issue is caused by the reflection of my finger... but this time i held my phone like an idiot, and captured the photo with the physical button!
Nevertheless i can barely see a white area i think the problem is solved now...
Thank you for your help!!
nikola1970 said:
Guys just clean lens and flash area well an you are all good! Just try it and report results please!
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
i'll try that too!
Thanks man!
olokos said:
This actually never happened to me. Either on initial firmware nor 534 nor 290.
Click to expand...
Click to collapse
Never happen to have white ghost in the pictures?
risogalo said:
Thank you for your help!!
Click to expand...
Click to collapse
No need to be embarassed, i've seen this same problem crop up a number of times, its good to have some understanding as to why it happens
eclyptos said:
Never happen to have white ghost in the pictures?
Click to expand...
Click to collapse
Nope. Never. I've done quite a lot photos already and never had this issue.

Note 4 camera won't lock focus + blurry edges on pictures with far focus

Hi everybody,
I've been using my Note 4 for a week. It's a great phone, great display, great performance and what I was convinced would be a great camera.
Before that I used a S3 (International version I9300) for two years and a S5 (International version G900F) for six months and nothing negative to say about them. They both gave great, clear, beautiful, sharp pictures, especially for a phone (I couldn't imagine it was possible before). I think it's important to say that so I can justify myself and show I'm not making up things...
I started to have doubts after a couple a days concerning the Note 4 camera. I found the pictures not sharp, especially in edges (kind of tilt-shift effect).
And then, yesterday, several XDA topics confirmed my concerns ...
So... To sum up :
Far pictures have blurry edges (I know lenses edges can be blurry, but in this case, when I mean blurry, I mean sometimes 1 third of the pictures... Close pictures and close-ups are great.
When taking pictures in landscape mode, focusing in the bottom third of the screen is just not possible, I can't see the focusing screen in this zone, as it did on the S3 or S5.
Locking focus has never been and is never possible (when trying to focus, I can see the focusing circle but I can't see or hear any green circle or sound confirmation (as it did on the S3 or S5, you can see my youtube video).
To make everything clear again, I (still) own a S3 and S5 with no camera problem, with a normal behaviour and we have two Note 4 at home with the exact same problems.
I have a master in digital photography and, being less picture enthusiastic and having not enough time, I replaced my equipment by these devices, and I was totally ok with that. (= I know I'm not making up things)
To illustrate what I'm saying (I know some of these pictures were made in a foggy weather but depth of field is clearly not "logical" here...).
https://www.dropbox.com/s/usfdln0o0odwdf7/20141214_115344.jpg
https://www.dropbox.com/s/thxhsawjxjbu05t/20141214_121610.jpg
https://www.dropbox.com/s/dyxavgcj6qeyf28/20141207_101614.jpg
https://www.youtube.com/watch?v=4Y5Axxp_UMY&feature=youtu.be
I assume the problem here may be part software and part hardware (but again, two Note 4 with same problems ?).
Could a Samsung rep take this problem serioulsy and take it into account for a next update ? (except if it's a hardware problem )
Thanks a lot for your attention !
Chris.
I'm pretty sure your device is faulty. The blur in your images is not normal, I guess the lens is not mounted correctly. This may also be the reason for your focusing problems.
Have a look at the photo thread, you'll see plenty of images without blur.
I agree with you but what about the focusing problem on just a part of the screen ? (see the youtube video).
And the fact we have two note 4 with the same problems :/.
adinava said:
I agree with you but what about the focusing problem on just a part of the screen ? (see the youtube video).
And the fact we have two note 4 with the same problems :/.
Click to expand...
Click to collapse
im having the same problem with just focus on one part of the screen. other apps focuses fine though so its a software problem.
I use the google camera app alot cos stock samsung app seem to forget to use the flash even in dark rooms.
adinava said:
I agree with you but what about the focusing problem on just a part of the screen ? (see the youtube video).
And the fact we have two note 4 with the same problems :/.
Click to expand...
Click to collapse
I experienced that focusing problem. Can't remember if STOCK straight out of the box did it, but I know when I used FireKat ROM it did it. I flashed the Camera Mod and it did it. But, now I'm using DynamicKat and it's fine. The far left edge of the camera picks up my touch and focuses.
Also for the Blurr thing. Is your Camera MODE in Selective Focus?
SiNJiN76 said:
I experienced that focusing problem. Can't remember if STOCK straight out of the box did it, but I know when I used FireKat ROM it did it. I flashed the Camera Mod and it did it. But, now I'm using DynamicKat and it's fine. The far left edge of the camera picks up my touch and focuses.
Also for the Blurr thing. Is your Camera MODE in Selective Focus?
Click to expand...
Click to collapse
I still have stock ROM.
Are you also experiencing different focus zones in your pictures?
I'm really starting to think my camera is defective .
No. But did you make sure that you are not using Selective Focus Mode?
Yes, I did. All my tests and conclusions were based on my S3 and S5 experience
Well I read your post thoroughly and felt that you have written a reflection of what is going through my mind.
Exact same issues !! If you read my twitter feed ~ 10 days ago you will be happy to know that you are not alone.
I noticed the problem in the first 2 days of purchase and took it to a Samsung store few days later. They were very defensive initially but after 10 mins of technical conversation with a dude who did not know much about the difference between camera resolution and screen resolution I could show them the blur. Both on my phone and on a PC they had in store.
We did some like for like comparison with another note 4. Problem was evident.
They advice me to go back to service provider (Virgin Australia) and request a replacement under early life hardware failure.
I am now playing the to and fro game with my service provider who are throwing in all sort of hurdles. Hope I get a replacement !!!
Sent from my SM-N910G using XDA Free mobile app
---------- Post added at 09:34 AM ---------- Previous post was at 09:26 AM ----------
Just to show that I was really at the store
http://s27.postimg.org/ply8u686r/20141207_150515.jpg
Sent from my SM-N910G using XDA Free mobile app
I tried with s5 camera on sport mode and the same result the photo is still blur. .i beleve this is the software problem not the camera. .
Typical problem of the Note 4's software.
I also opened a thread for discussing the matter - but people just did not understand the problem.
Here: http://forum.xda-developers.com/showthread.php?t=2948640
Just got nonsense replies.
Seems to be close to impossible making people understand the obvious... :/
---------- Post added at 02:19 PM ---------- Previous post was at 02:17 PM ----------
adinava said:
To illustrate what I'm saying (I know some of these pictures were made in a foggy weather but depth of field is clearly not "logical" here...)
Click to expand...
Click to collapse
Possible to post pictures a bit larger than those "thumbnails" ?
Chefproll said:
Possible to post pictures a bit larger than those "thumbnails" ?
Click to expand...
Click to collapse
Yes Chefproll, here they are . Plus two new ones taken today.
See, when I focus on the left side of the screen, almost the rest of the picture is blurry and when I focus on the right side, the left part of the picture is blurry...
I assume the lens is off-center mounted :/...
Same case ...... see the photos ...
ebusuhejbi said:
I tried with s5 camera on sport mode and the same result the photo is still blur. .i beleve this is the software problem not the camera. .
Click to expand...
Click to collapse
SO I found out from android central forums that if you shake it for like 30 seconds it works so obviously its a problem. I tried google camera and camera 360 and neither worked but my front camera is amazing. I'd suggest a swap for a brand new unit.
Mmahrous said:
Same case ...... see the photos ...
Click to expand...
Click to collapse
They are Extremely blurry, Did you by chance forget to take the protective plastic off?
lef7667 said:
They are Extremely blurry, Did you by chance forget to take the protective plastic off?
Click to expand...
Click to collapse
I was thinking the same too.
I own N910C and i don't have this issue at all. I know there are two types of camera lens in the note 4 one is Sony and the other one is Samsung. Maybe you have one of the others ?!
Glad i found this thread.. I have the exact same issue with my note 4. You need to be knowledgeable with photography in order to articulate the issue and identify the problem.. Most posts keeps talking about the protective film.... Arghh
However the issue is not constantly there for me... It's almost as if the lens module is mounted loosely, and it can go out of alignment relative to the sensor, creating a tilt shift effect.
Sometimes it seems if i shake the phone, or tap a few times on the camera lens, the issue goes away...
Very frustrating. Did you ever resolve it?
Thought it might be the ois acting up... However i couldn't disable it for stills...
I have the auto focus issue as well. shaking the device or tapping the bottom a few (hard) times makes the cam focus properly. Problem is there all the time, although after focussing properly gone, then reappearing after camera app close..
I've also noticed this issue. I have more problems focusing on the left (Samsung logo) side of my camera sensor. If I flip the phone over, the same side of the device produces blurry details while the other captures it crisp.
http://imgur.com/kEnHKg2
http://imgur.com/dF9jHBD
Notice how the bag is clear in one, blurry in the other. The Samsung logo side of my device seems to always be blurry in photos of objects about a meter or more away. I have been unable to focus altogether on distant objects where the entire image is blurry.
I've had the same problem and I asked for a replacement. It's a defective unit, now my phone's camera works great.

Rear Camera Problem

Hello,
So I've been keeping this to myself for awhile since I don't really use the camera on my phone that often, but it's starting to annoy the living hell out of me so here I am.
My i9301Is camera sucks. Specifically, the autofocus. It barely ever works. On the rare occasion that I want to take a photo, I am greeted by a a blurry viewfinder and I have to touch literally everywhere on the screen to find the green square, and even then I usually can't get the camera to focus on anything. This usually happens when the object is at a distance of 1 meter or further (macros are generally fine). Light conditions don't matter, it's always the same. Should I turn my phone in for repairs, or is every s3 neo like this?
Oh, it's the same on both stock and cm. Also tried several camera apps.
tl/dr: Focusing on the camera is iffy. Halp plz?
To clarify, I did drop my phone a few times so that might have something to do with it. Rest of the phone seems ok though.
SpaceDye said:
Hello,
So I've been keeping this to myself for awhile since I don't really use the camera on my phone that often, but it's starting to annoy the living hell out of me so here I am.
My i9301Is camera sucks. Specifically, the autofocus. It barely ever works. On the rare occasion that I want to take a photo, I am greeted by a a blurry viewfinder and I have to touch literally everywhere on the screen to find the green square, and even then I usually can't get the camera to focus on anything. This usually happens when the object is at a distance of 1 meter or further (macros are generally fine). Light conditions don't matter, it's always the same. Should I turn my phone in for repairs, or is every s3 neo like this?
Oh, it's the same on both stock and cm. Also tried several camera apps.
tl/dr: Focusing on the camera is iffy. Halp plz?
Click to expand...
Click to collapse
oh, try to clear the lenses and flash. If problem persists then it can be a hardware problem but i am not sure about it.
Arsal7R said:
oh, try to clear the lenses and flash. If problem persists then it can be a hardware problem but i am not sure about it.
Click to expand...
Click to collapse
I have already wiped the lens clean. There is a scratch on the glass, but it doesn't run across the lens hole so I doubt that's it. Oh well, I guess I'll take it to the shop. Thanks for the reply
A friend of mine have an i9301i and he is complaining about the same problem . He says the autofocus barely works, everytime he gets a red square ... Can i you please leave a feedback about what they told you in the store?
funchomix said:
A friend of mine have an i9301i and he is complaining about the same problem . He says the autofocus barely works, everytime he gets a red square ... Can i you please leave a feedback about what they told you in the store?
Click to expand...
Click to collapse
I don't have this problem ,never. My autofocus works good. I got red square against direct sunlight .
Update: I noticed that this problem mostly occurs when I'm trying to take a photo of something that is on or near objects that have some fine detail on them, like the tiles and plants in these photos I took today. Objects on smooth surfaces usually turn out fine, but not always.
funchomix said:
A friend of mine have an i9301i and he is complaining about the same problem . He says the autofocus barely works, everytime he gets a red square ... Can i you please leave a feedback about what they told you in the store?
Click to expand...
Click to collapse
Sure thing, however I'm unfortunately abroad on vacation at the moment. I'll take my phone to the Samsung service center when I go back, mid-September. I'll keep you posted.

Some left-hand blur .. how much before I should get my Z5 replaced?

Just got my Z5 and loving it ... except the unit I got DOES seem to suffer from some left-hand blur Kind of sad since when I was testing the unit in the store there didn't seem to be any problem (probably I was looking at around the middle part or probably because I was only using the brochures there as my test shots). Granted, I did come across and pass 2 units that had worse and more obvious blurs than the one I have.
Here are links to the image (right-side up first, then upside-down): http://imgur.com/a/gc1qI
The blur is seen near the top-left corner and also a little bit on the bottom-left corner. This can be seen by observing the leaves and grass. Seeing as the blur is only on the left-hand side, I'm guessing it isn't just due to the wide lens?
I'm a bit troubled if I should have it replaced or not since as mentioned earlier, I came across units with worse blur. Should I have it replaced? Is there really a Z5 / Z5c there with 'perfect' lens with no blur?
Thanks everyone!
They look normal to me, TBH. I could show you pictures from couple other phones with this kind of 'slight' blur. We're talking landscape shots here - not macros. The third one does have some blurs but I could see blur across the whole edge & few other spots (proly due to moving objects and/or shaky hands). But it's your call anyway
schecter7 said:
They look normal to me, TBH. I could show you pictures from couple other phones with this kind of 'slight' blur. We're talking landscape shots here - not macros. The third one does have some blurs but I could see blur across the whole edge & few other spots (proly due to moving objects and/or shaky hands). But it's your call anyway
Click to expand...
Click to collapse
Oh really? Probably I'm just nitpicking but it doesn't hurt to be safe. To be honest, my Z1 has a much more pronounced blur than this which I didn't really notice until now when I tried comparing it and looking at the photos carefully.
Thanks for checking it out!
Bro it is software default not hardware because if you turn the phone 180 degre you have the same point blurred . It is focus fault waiting to new update in the coming days
karrouma said:
Bro it is software default not hardware because if you turn the phone 180 degre you have the same point blurred . It is focus fault waiting to new update in the coming days
Click to expand...
Click to collapse
Anxiously waiting for that
karrouma said:
Bro it is software default not hardware because if you turn the phone 180 degre you have the same point blurred . It is focus fault waiting to new update in the coming days
Click to expand...
Click to collapse
Sure it's a software problem?
Not a misalignment lenses?
It doesn't look it has blurring -- the slight distortion on the corners tend to be an effect of wide angle lenses
komugi said:
It doesn't look it has blurring -- the slight distortion on the corners tend to be an effect of wide angle lenses
Click to expand...
Click to collapse
I will buy the Z5, but I'm afraid that blur problem they are talking about! I do not know what to do! Some say it is software, others say it's normal ...
To me, your pics look perfect I have more blur on my Z3 & i never notced before i started reading it in Z5 thread some days ago
BR4DOKYBrazil said:
I will buy the Z5, but I'm afraid that blur problem they are talking about! I do not know what to do! Some say it is software, others say it's normal ...
Click to expand...
Click to collapse
Some are very obviously not normal -- the OP in this thread, his camera is fine. I have no idea if it's software or not.
Mano1982 said:
To me, your pics look perfect I have more blur on my Z3 & i never notced before i started reading it in Z5 thread some days ago
Click to expand...
Click to collapse
Thanks I can relate because I also had a Z1 that had blurring and didn't realize it till I was comparing its shots with the Z5. I was surprised since I was using it and the camera quite happily for almost 2 years and thought it was normal.
Lucky me I guess for getting a non-defective camera on my Z5
Some are very obviously not normal -- the OP in this thread, his camera is fine. I have no idea if it's software or not.
Click to expand...
Click to collapse
You are right, I saw some pictures that very obviously had the problem like this (upside-down version)
bloodfire1004 said:
You are right, I saw some pictures that very obviously had the problem like this (upside-down version)
Click to expand...
Click to collapse
That camera module is damaged. You can see the black lines across the image. If not by factory fault then that can happen if you expose the camera to direct sunlight for to long or IR light like the strobe/laser "cannons" in some concerts and clubs. If that hits the sensor directly then bye bye..!
I took a picture hoping to check if I have the camera blur. Can someone help out? The blur on the plant on the right side is caused by taking the pic close to it. I tried to take it at 180 degrees (2nd pic) but I didn't manage to take a pic close to the other one.
http://imgur.com/a/OuqHZ

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