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"Unfortunately the process com.android.phone has stopped" error message on boot
Hey guys,
After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away?
Thanks!
Dimitri Stephan said:
Hey guys,
After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away?
Thanks!
Click to expand...
Click to collapse
Only known solution I have on these issues is a factory reset. I don't think there's another way of fixing it. It is always recommended to do a factory reset before flashing a new ROM.
Hope this helps
Sinotek said:
Only known solution I have on these issues is a factory reset. I don't think there's another way of fixing it. It is always recommended to do a factory reset before flashing a new ROM.
Hope this helps
Click to expand...
Click to collapse
I will give it a try see if it works.
I've tried resetting the phone but the message still appears. I've also tried tr-flashing the rom and that hasn't worked either. What else could it be?
I had this error message the first and the second time I booted my phone when I got it. I haven't seen it since then!
I have Hangouts, messages and S Voice disabled. Not sure if it has something to do with those apps...
Same issue...I have tried all full wipe, full reset, stock 4.4.2, leak, but still have that problem
I had the same issue. I did go to recovery and format everything in internal memory. Then, installed Kitkat from PC Odin...
Sent from my SM-N9005 using xda app-developers app
Had the exactly same issue, I did a factory reset and it worked.
On similar problems with upgrades on both the S4 and S3 this have helped:
Go to phone settings-->More, then select Date and Time. Change the date format to something else then change it back to the format you wanted. Save and go back.
I have no idea if this will help on this problem but it might be a thing to try instead of a factoryreset
same problem here
I believe messing around with cheat droid messed up my phone,and I can't find a solution.
model
ddmc78 said:
I believe messing around with cheat droid messed up my phone,and I can't find a solution.
Click to expand...
Click to collapse
I've a Samsung galaxy exhibit t599n also got scanned by odin pro but can't post the results...
This error is usually linked to Facebook contact sync...
Does it also occur after a full wipe without installing/restoring any apps, accounts or contacts?
Also, test a different SIM, it might be malfunctioning.
Sent from my SM-N9005 using Tapatalk 2
After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away? An the phone works fine.
Yes I did a clean install, tried clearing the data and cache from app manager and any of the obvious ideas.
Anybody else having this issue? Any help is greatly appreciated!
w
wmfreak said:
After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away? An the phone works fine.
Yes I did a clean install, tried clearing the data and cache from app manager and any of the obvious ideas.
Anybody else having this issue? Any help is greatly appreciated!
w
Click to expand...
Click to collapse
try doing a factory reset, if this does not work then try flashing a different 4.4.2 or re-downloading the one you flashed and trying again.
sweatingmytittsoff said:
try doing a factory reset, if this does not work then try flashing a different 4.4.2 or re-downloading the one you flashed and trying again.
Click to expand...
Click to collapse
thanks but I've already done all those
wmfreak said:
thanks but I've already done all those
Click to expand...
Click to collapse
you have already downloaded and installed a different version of 4.4.2????
if you are getting the problem on multiple roms then you must be doing something wrong during the flashing process.
Clear your cache from recovery rather than Application Manager.
radicalisto said:
Clear your cache from recovery rather than Application Manager.
Click to expand...
Click to collapse
Done that too
W
wmfreak said:
Done that too
W
Click to expand...
Click to collapse
Hmm, Tried a reflash? -- if no good, reflash with a full wipe that usually solves 99% of issues. Only thing I can think of
I had that problem too and it almost made me to hit my note 3 into the wall. From the first day I turned him...
My fix solution was Settings>Application Manager> Menu > Reset app preference>Reboot. Do it again if its going to be the sam outcome. I found tjat when you are force stopping aps, or closing you are going to end with those messages....
Sent from my SM-N9005 using xda app-developers app
uvaman said:
I had that problem too and it almost made me to hit my note 3 into the wall. From the first day I turned him...
My fix solution was Settings>Application Manager> Menu > Reset app preference>Reboot. Do it again if its going to be the sam outcome. I found tjat when you are force stopping aps, or closing you are going to end with those messages....
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
just tried that too, rebooted, same result
W
my friend
don't try to reset , wipe any thing .
i have same problem and posted before : http://forum.xda-developers.com/showthread.php?t=2620340
i asked from all kings of developing , but no one could help me .
i searched on google and found out that problem maybe cause of our sim-card . maybe changing sim card your problem will be solved.
i'm almost confident that is cause of baseband " NA6" and we should wait for 4.4.2 for our region with different baseband .
be aware , this problem is with u even when try any custom rom , cause all af the are using NA5 and NA6 .
just crossing your finger and wait for new and diffrent baseban version my friend .
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
stevenschemers said:
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
Click to expand...
Click to collapse
Are you rooted with any changes?
Sent from my Note 3...making all others drool!
I had the same type of problem myself,
But on my HTC one. I was close to start the painful process of unrooting my device and go back to stock.
My problem was not having ANY network & using the phone or sms didn't work at all. I read many "solutions" on the internet but none helped.
I experimented myself and found a solution to my problem. If it can help others as well I am glad.
First go into settings, then apps.
Scroll to all applications, search for phone.apk - if you have an option to uninstall phone.apk to previous version/state do this. Reboot the phone. In my case this did the trick and everything is working properly. Hope it helps others as well.
Please respond if you tried and it worked. It may be helpful for others too.
Solving Unfortunately the process com.android.phone has stopped IN HTC>>>ANY MODEL
:good::good::good::good::good::good:
I was in this trouble for 6 days,
I gave mu cellphone to many Repairman And I asked them if any friend of them can fix it please do it.
But nobody with any expensive Boxes couldent to fix.
I got my HTC sensation and I was very sad.
But Abruptly I found a way.
I did my cellphone to SUPER CID with ADB & FASTBOOT before.
Because of that change my phone didnt know my sim card.
Some peoples only get an update and they fall into this problem. I am in IRAN (middle east)
YOU MUST CHANGE YOUR CID TO YOUR AREA.
in HTC Series CID s are here
http://forum.xda-developers.com/showthread.php?t=2445289
THIS IS ONLY WAY FOR PERSONS THAT ANY WIPE OR RESET DIDNT WORK FOR THEM.
mobile issue
i have katboon tab a34 in tablet one problem that is unfortunately process.com android.phone the stooped. so pls give me solutions of this problem
Response
himmat7 said:
i have katboon tab a34 in tablet one problem that is unfortunately process.com android.phone the stooped. so pls give me solutions of this problem
Click to expand...
Click to collapse
did yo any Update your tablet??
Which Country Are You in?
Is your Device rooted?
process com.android.phone has stopped working
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Help from HTC user
professor2012 said:
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Click to expand...
Click to collapse
HI, it's possible that you installed wrong art area, my English language is not good,, try to download your region art runtime, this error come when the phone doesn't know your region, for example you r in middle East but you have installed art runtime for Europe,, I didn't work on any LG mobile phones, I hope it be helpful
professor2012 said:
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Click to expand...
Click to collapse
Try wiping cache, dalvik cache, system data and then factory reset (all this from recovery). I don't own a LG phone but this process is the same for almost all phones I think.
how did you erase the cache/dalvik in this situation
stevenschemers said:
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
Click to expand...
Click to collapse
How did you wipe the cache/dalvik in this situation. I can't even reinstall anything to re-root the phone. And there is no keyboard that I can type on. The only way that I can communicate with the phone is to speak through voice mode. And that isn't always a good experience.
Hello everyone,
I woke up this morning and my phone, not flashed or messed with has this annoying error "unfortunately phone has stopped" and it won't go away, i keep pressing OK but it comes right back(less than a second). I went to application manager and stopped all 3 "Phone" icons under all applications and cleared data. I have a galaxy s5, Can anyone please help me with this issue? I don't get incoming calls or anything.
Any help is greatly appreciated, thanks
Try each step, and move on to the next if first step doesn't work.
1- Turn off the phone and pull the battery
2- boot to recovery and clear cache
3- boot to recovery and clear cache and factory reset ( back up your apps and files!)
4- download stock firmware and flash via Odin or just install Samsung kies3 and do a fresh ROM install (erases everything, backup first)
sanquipanqui said:
Hello everyone,
I woke up this morning and my phone, not flashed or messed with has this annoying error "unfortunately phone has stopped" and it won't go away, i keep pressing OK but it comes right back(less than a second). I went to application manager and stopped all 3 "Phone" icons under all applications and cleared data. I have a galaxy s5, Can anyone please help me with this issue? I don't get incoming calls or anything.
Any help is greatly appreciated, thanks
Click to expand...
Click to collapse
I had a similar thing happen to me today. Clearing the cache did not help. What helped, which I came about by chance, was to click OK and immediately open the PHONE app. BTW, I have the galaxy S5 running Lollipop.
Fixed GS5 "Unfortunately Phone has stopped"
matchaze said:
I had a similar thing happen to me today. Clearing the cache did not help. What helped, which I came about by chance, was to click OK and immediately open the PHONE app. BTW, I have the galaxy S5 running Lollipop.
Click to expand...
Click to collapse
Thank You very much. I had the same problem today and your suggestion fixed it.
Glad I didn't have to do a factory reset. Clearing cache didn't work.
Must be a lollipop bug.
matchaze said:
I had a similar thing happen to me today. Clearing the cache did not help. What helped, which I came about by chance, was to click OK and immediately open the PHONE app. BTW, I have the galaxy S5 running Lollipop.
Click to expand...
Click to collapse
Thanks for the tip! I had the EXACT same problem tonight with my stock T-Mobile Galaxy S5 running Lollipop. T-Mobile Support went straight to the Factory Reset card, which I didn't want to do, so I tapped OK to dismiss the message and then quickly tapped the phone app to start it up before the message came back. So far, the message hasn't returned.
I'm seeing lots of reports of this error in a lot of forums, most of them occurring in the past few days. I'm wondering if there's been an update or something causing this problem. It seems to crop up on different devices and different carriers.
-rrinn
Thanks immensely
matchaze said:
I had a similar thing happen to me today. Clearing the cache did not help. What helped, which I came about by chance, was to click OK and immediately open the PHONE app. BTW, I have the galaxy S5 running Lollipop.
Click to expand...
Click to collapse
I had this when I woke up this morning and couldn't do anything at all as it pops back up before I lift my finger from the OK button.
Managed to finally get the phone icon clicked and the phone app opened behind the stupid error dialog- pressed OK again and actually get to use my phone now!
Thanks so much!
I'm trying to help my mother without having her do a factory reset. She has a stock S5, running 6.0.1, unrooted, and while on vacation overseas she started getting nonstop error messages that com.android.phone has stopped. It keeps popping up no matter what is being done on the phone. Tried safe mode, clearing all cache, clearing cache and data on phone and SIM toolkit apps. Also tried installing alternate dialer/phone apps and setting them as default, all to no avail.
I was thinking that perhaps installing an apk of the stock phone app might work, but not sure, nor can I seem to find one anywhere. I do have a rooted S5 running 4.4.2 if there is a way I can pull the apk from there.
Worse case scenario we'll try a factory reset, but I'd like to make sure we've exhausted all other options first.
Thanks
bgg1 said:
I'm trying to help my mother without having her do a factory reset. She has a stock S5, running 6.0.1, unrooted, and while on vacation overseas she started getting nonstop error messages that com.android.phone has stopped. It keeps popping up no matter what is being done on the phone. Tried safe mode, clearing all cache, clearing cache and data on phone and SIM toolkit apps. Also tried installing alternate dialer/phone apps and setting them as default, all to no avail.
I was thinking that perhaps installing an apk of the stock phone app might work, but not sure, nor can I seem to find one anywhere. I do have a rooted S5 running 4.4.2 if there is a way I can pull the apk from there.
Worse case scenario we'll try a factory reset, but I'd like to make sure we've exhausted all other options first.
Thanks
Click to expand...
Click to collapse
Eject the Sim and see if it continues.
Sent from my SM-G955U using Tapatalk
FatalONEM8 said:
Eject the Sim and see if it continues.
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
Sorry, forgot to mention that I already tried that, and the SD card as well. Waiting to see if she can get hold of a different SIM to somehow "reset" the network.
It's interesting because it basically happened when she traveled overseas, so I'm wondering if that triggered it somehow.
Just as a follow up, she ended up just ditching the phone and getting an S9. Thanks anyway for the ideas.
Hello!
I tried to update my phone (SM-G975U) via Odin from Android 9 to Android 12, got the firmware from SamFw.com. Everything went fine until the phone rebooted, after unlocking the phone gets stuck on 'phone is starting'. I CAN access the Set Up Menu, Uninstall apps, move some settings here and there, connect to Wifi/Bluetooth, receive calls, install apps using ADB. Also, theres a notification all the time that reads 'Phone restarted Unlock your phone to get app notifications', I'm assuming that the phone thinks it is not unlocked and that's why it doesn't fully boot up.
Some things that I've already tried:
Intalling another Launcher (Pixel Launcher)
Reinstalling the firmware (ver G975USQU6IVC7) / Trying with different CSC with no results
Wiping Cache in Recovery Mode
Deleting/Adding Fingerprints
Changing from Lock Pattern to NIP to Password
I don't really want to do the full wipe, I would like to keep my data or be able to export the photos (Device not Recognized by Smart Switch also)
Is there anything else I can do?, has anyone been through the same issue?
Is your phone rooted?
Vatt`ghern said:
Is your phone rooted?
Click to expand...
Click to collapse
No, it's not rooted
Hi !
@DannOsnaya have you found a solution to the phone problem other than restoring to factory settings?
I have the same problem at the moment, almost identical to what you experienced.
If anyone has some advice on how to fix this problem, please share your advice.
My phone is not rooted.
Racer512 said:
Hi !
@DannOsnaya have you found a solution to the phone problem other than restoring to factory settings?
I have the same problem at the moment, almost identical to what you experienced.
If anyone has some advice on how to fix this problem, please share your advice.
My phone is not rooted.
Click to expand...
Click to collapse
Sadly, I have not
My phone is still like that, I tried updating to the newest security patch but didn't work either, haven't lost hope in avoiding factory reset tho
Hi. Did u find any solution to it. Am facing the same issue. Although I tried to factory reset but doesn't work.
DannOsnaya said:
Sadly, I have not
My phone is still like that, I tried updating to the newest security patch but didn't work either, haven't lost hope in avoiding factory reset tho
Click to expand...
Click to collapse
Any way to factory reset. I tried every possible way following YouTube but nothing works. It's just stuck. I've a backup of my data so not worried.
No, I still have the same issue.
Have you tried to install a launcher?
DannOsnaya said:
No, I still have the same issue.
Have you tried to install a launcher?
Click to expand...
Click to collapse
Nothing works. Now decided to show it to anyone. I guess the mobile shops have an option to erase everything. I don't understand how did it happen because it's usually with my toddler, he might have done something.
DannOsnaya said:
Hello!
I tried to update my phone (SM-G975U) via Odin from Android 9 to Android 12, got the firmware from SamFw.com. Everything went fine until the phone rebooted, after unlocking the phone gets stuck on 'phone is starting'. I CAN access the Set Up Menu, Uninstall apps, move some settings here and there, connect to Wifi/Bluetooth, receive calls, install apps using ADB. Also, theres a notification all the time that reads 'Phone restarted Unlock your phone to get app notifications', I'm assuming that the phone thinks it is not unlocked and that's why it doesn't fully boot up.
Some things that I've already tried:
Intalling another Launcher (Pixel Launcher)
Reinstalling the firmware (ver G975USQU6IVC7) / Trying with different CSC with no results
Wiping Cache in Recovery Mode
Deleting/Adding Fingerprints
Changing from Lock Pattern to NIP to Password
I don't really want to do the full wipe, I would like to keep my data or be able to export the photos (Device not Recognized by Smart Switch also)
Is there anything else I can do?, has anyone been through the same issue?
Click to expand...
Click to collapse
I followed a video and wiped out. Finally successful. I wasn't worried about data as Google has a backup.
I followed this method and finally it's factory reset.