Calling for new cracked edges case - Shield Tablet General

Hello All,
If you recently received a new RMA and have cracks, please report it here. If this still persists, it's something that we should bring attention to Nvidia folks.

I have already sent in for a 2nd RMA. I'm hoping the next unit is good, but I'm not holding my breath.

Just got my new one, nothing yet.
Sent from my HTC One_M8

I got my today. I got all 4 corners cracked. For now I will leave it as it is. I just hope that those cracks wont open up the case.

I think people are mistaking the normal and expected straight seams/molding marks. The device Will have 4 straight lines on each corner, that is normal and expected.

It's pretty easy to tell the seam from a crack

+1 I have had my new LTE replacement model for over 2 weeks and no cracks yet. The seams at each corner are much more defined than my previous WiFi model. I hope people are just mistaking these for cracks, although I've seen enough complaints that its probably a real issue still.

No cracks yet. Bought it from Nvidia. I use this thing like a boss!
Sent from my SHIELD Tablet using XDA Free mobile app

Sent in a 16gb model, came out with a 32gb with 4g LTE. LOL was pretty happy about that Im just hoping this 32gb one doesn't start cracking.

The problem is solved?
If I buy now the shield is exempt from the problem?
thx

My replacement has no cracks. To me the crack thing was overblown. Mine had a major wifi issue where it wouldn't turn on. The new one does not have this issue.
Sent from my XT1060 using Tapatalk

Not to sound ignorant, but I just got my tablet a few days ago. I've read about the WiFi and cracked edges issues but decided to take a chance for the specs/price point. I'm very happy with the tablet but don't actually know what kind of cracks to be on the lookout for. Are these on the glass? Or the trim? Along the front speaker grilles or the sides? I see the 4 straight seems as mentioned before... Are those cracking open? Just wanting to know what to watch out for.

bleached45 said:
Not to sound ignorant, but I just got my tablet a few days ago. I've read about the WiFi and cracked edges issues but decided to take a chance for the specs/price point. I'm very happy with the tablet but don't actually know what kind of cracks to be on the lookout for. Are these on the glass? Or the trim? Along the front speaker grilles or the sides? I see the 4 straight seems as mentioned before... Are those cracking open? Just wanting to know what to watch out for.
Click to expand...
Click to collapse
The plastic on the edges.
Sent from my SHIELD Tablet

Straight line in each corner: You are totally fine.
Irregular line over the straight one not following the track: You are cracked.
Watch carefully and look up for the confirmed cracked pictures before speak.
Sent from my C6906 using Tapatalk

I have been reading up on this tablet but with the multitude of threads about cracks and poor WiFi , I am not sure I can bring myself to pull the trigger

The crack thing was overblown. It's a cosmetic issue that has been addressed. Wifi is a little weak, but works. It's a great tablet especially for the money.
Sent from my SHIELD Tablet using Tapatalk

Just when I decided to buy shield I see this post .
Is it still good idea to go for this ? or get nexus 9?
Things that attract me towards shield :
- External sd slot
- micro hdmi
- gaming
- solid feel ?

archmonk said:
Just when I decided to buy shield I see this post .
Is it still good idea to go for this ? or get nexus 9?
Things that attract me towards shield :
- External sd slot
- micro hdmi
- gaming
- solid feel ?
Click to expand...
Click to collapse
Cracks shouldn't be an issue now. And even if you manage to get one from an early batch RMA is easy to do and they will send you a new one before yoi ship the defective one.
Sent from my HTC One_M8 using XDA Free mobile app

From what i understand the LTE shouldn't crack, but i've had mine less than a week and i have 2 cracks on the top 2 corners...

archmonk said:
Just when I decided to buy shield I see this post .
Is it still good idea to go for this ? or get nexus 9?
Things that attract me towards shield :
- External sd slot
- micro hdmi
- gaming
- solid feel ?
Click to expand...
Click to collapse
Shield has all those things. Nexus 9 has a nice screen ratio, but the Shield will fit in a pocket. Just depends on what you are looking for.
Sent from my SHIELD Tablet using Tapatalk

Related

Is anyone actually happy?

So I picked up my Nexus 7 from GameStop, and I can't express how happy I am about this purchase! I always see everyone complaining about dead pixels, lifted screens, etc. Are there other people out there just as happy as me? I don't see anything wrong with the hardware, and 4.1.1 runs beautifully, couldn't be happier!
Sent from my Nexus 7 using XDA Premium HD app
trampino96 said:
So I picked up my Nexus 7 from GameStop, and I can't express how happy I am about this purchase! I always see everyone complaining about dead pixels, lifted screens, etc. Are there other people out there just as happy as me? I don't see anything wrong with the hardware, and 4.1.1 runs beautifully, couldn't be happier!
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
It's hard to say, since mine hasn't arrived yet. I'm in Aus, so that's expected.
Most of what I've heard is very positive, though.
I'm happy love it at this price!
Mine appears to be perfect from the play store except the flicker issue.
Sent from my Nexus 7 using xda app-developers app
Its fair to say that reading XDA around the launch of a new bit of hardware you've bought will make you paranoid as hell.
A lot here sit at home with their forensic kits waitng for their new equipment to arrive then put the thing through an hours inspection at least as soon as they get it. They'll have all the weird test patterns for the screen that XDA have produced along with microscopes and measuring calipers.
In other words, if you want to feel good about your new toy, probably best not to come here for a bit.... It can be the OCD centre of the internet at times.
I might be when mine arrives next month if it is defect-free
I recieved mine in Melbourne, AUS yesterday with the screen completely stuffed - Washed out, burn-in and uneven backlighting!
So no, I am not particularly happy, but if mine was good then I would be VERY happy.
kitch9 said:
Its fair to say that reading XDA around the launch of a new bit of hardware you've bought will make you paranoid as hell.
A lot here sit at home with their forensic kits waitng for their new equipment to arrive then put the thing through an hours inspection at least as soon as they get it. They'll have all the weird test patterns for the screen that XDA have produced along with microscopes and measuring calipers.
In other words, if you want to feel good about your new toy, probably best not to come here for a bit.... It can be the OCD centre of the internet at times.
Click to expand...
Click to collapse
I agree 100%, everyone waiting on their 7 should avoid these forums for a minute... when I was on my way to pick mine up, I was paranoid as hell, couldn't stop thinking about dead pixels, or something.. and I usually have horrible luck when I buy retail products, I always get the defects. Guess someone was watching out for me for the 7 ahaha
Sent from my Nexus 7 using XDA Premium HD app
I had to return mine due to faults, but I'm still very happy with it! Faults happen, esp on new runs, and historically I've been very lucky with my tech. I'm not happy I have to wait to play with it again, but that'll be outweighed by the replacement arriving fault free. Enjoy yours!
Sent from my Nexus S using xda app-developers app
smt8544 said:
I recieved mine in Melbourne, AUS yesterday with the screen completely stuffed - Washed out, burn-in and uneven backlighting!
So no, I am not particularly happy, but if mine was good then I would be VERY happy.
Click to expand...
Click to collapse
Got any pics?
It's a $200 device so you can't expect the screen quality to be like a Pioneer Kuro.... Its a decent screen for the money, but yeah its not HD S+ AMOLED. Its not $800 either.
If mine didn't have dead pixels and screen bulge.....I'm sure I'd be happy.
---------- Post added at 11:38 PM ---------- Previous post was at 11:32 PM ----------
trampino96 said:
I agree 100%, everyone waiting on their 7 should avoid these forums for a minute... when I was on my way to pick mine up, I was paranoid as hell, couldn't stop thinking about dead pixels, or something.. and I usually have horrible luck when I buy retail products, I always get the defects. Guess someone was watching out for me for the 7 ahaha
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Until it heats up and separates......like mine
I admit if there were a few things that were native to the N7 I'd be ALOT happier .( support for flash- I know this is Adobe's main fault, a sd slot , a rear high quality camera, Gorilla Glass instead of Corning® Fit Glass , plastic bezel replaced with a metal one, ) But hey what can you expect with a price just above the $200.00 mark ?
Overall I'm happy so far.
-I'm having some issues with the touch pad/lag in games but I'm now blaming that on immature Tegra drivers .Hoping an update fixes this soon.
Picked up from Gamestop!? Off topic, but you got yours today? As in they just called you and said it was in? =.D
...Or was it more along the lines of you just saying you got it from Gamestop some days ago? =.[
No_Nickname90 said:
Picked up from Gamestop!? Off topic, but you got yours today? As in they just called you and said it was in? =.D
...Or was it more along the lines of you just saying you got it from Gamestop some days ago? =.[
Click to expand...
Click to collapse
I picked it up a couple days ago, I think Saturday, sorry my NAD, I should of clarified
Sent from my Nexus 7 using XDA Premium HD app
glenn37216 said:
I admit if there were a few things that were native to the N7 I'd be ALOT happier .( support for flash- I know this is Adobe's main fault, a sd slot , a rear high quality camera, Gorilla Glass instead of Corning® Fit Glass , plastic bezel replaced with a metal one, ) But hey what can you expect with a price just above the $200.00 mark ?
Overall I'm happy so far.
-I'm having some issues with the touch pad/lag in games but I'm now blaming that on immature Tegra drivers .Hoping an update fixes this soon.
Click to expand...
Click to collapse
Yes your right, SD card is a big one. For the camera, I have an upgrade in march (Verizon) and I plan on getting the best android phone I could get my hands on. But I have the 16gig so I haven't ran into an issue with memory yet. Also gorilla glass would have been lovely, and the metal over plastic of course. But being my first tablet, for only 250$, I could definitely overlook some of these faults!
Sent from my Nexus 7 using XDA Premium HD app
I'm not particularly happy. Mine arrived dead, and remained dead even after being left on charge overnight. Reading through these forums, this is the list of faults I've seen.
- Dead on arrival
- Dead after a few hours use
- Light bleeding down side of the screen
- Screen/colour washout
- Yellow tints on the screen
- Image retention lasting minutes
- Dead pixels
- Screen glass bulging
- Creaking screens
- Erratic touch screen / dead zones
- One legged type sound from speakers
- Microphone dead on arrival or failing within days
- Endless NFC force closes on first boot
- Lag
However, I do agree with kitch9's sentiment. I'm guessing only people with faults are posting and I'm hoping there's plenty of perfect devices out there somewhere! It is a human trait to tell more people if you receive bad service, rather than good.
Mines is running perfect and defect free. Always seem like no matter the product, there's always a percentage that has issues or people that has gripes with it. Don't let those mess up your experience with your device. Its a great deal and it performs better than most high end tablets/phones out right now. Its a great deal for the power you get. Very happy to own one.
I'm happy my I/O unit is perfect
Well sort of ie: random crashing (NFC mostly, menu buttons crashed once) flickering, top bar freezing, dead pixels (3 of them), speaker volume sucks. Urgh the glass on this sucks! I have micro scratches already! My 4S and iPad combine don't have as many!
But its all cherry other wise
Sent from my Nexus 7 using xda app-developers app
Picked mine up from Gamestop and it had no faults. I was the only one in my town to pre-order the thing which is surprising. Its because my little Nexy didnt have to share a box with others so he slept unharmed while he was on the plane
Mine is perfect. No lag, no light bleeding that I can see when using, audio works, no screen lifted, battery life is great (first charge last night, and only because I forgot to turn off Dice so it kept the tablet on, doh!).
I love mine. Got a nicely built one , just like my galaxy nexus was. Although we shouldn't be guessing and hoping for products that we are paying for..
Sent from my Nexus 7

Cracked screen... Twice!

Ok. I'm begining to feel that this device simply doesn't love me at all.
I got my first N7. The next day, I was walking (my N7 was in my bag)and the leash of my bag was cut (for unknow reasons). Bag goes down, N7 screen cracks. I had no case for it...
Same day, I'm buying a new one since I couldn't find any spare parts at this time. With my new N7 I bought an HTC-Flyer Case since it was the only one which could fit the N7. (No N7 cases available in Greece yet...). I thought I could wait until spare parts become available, fix the first one and sell it.
1 week after I bought the second N7, I was holding 10 cm above a table. I repeat, 10, maybe 15 centimeters, above a table and I w Sas reading an e-book. Suddenly, my, second, N7 slips from my hands, drops on the table with the lower left corner and the screen broke more than the first one.
Ok. Now I get it, This thing is very sensitive. F*ck you Asus for doing it like that because I've dropped my TF101 a few times and still working like a charm.
The thing, now, is that I can't find any spare parts and I'll not buy a third N7.
Does anyone know where can I find spare screen to repair them? I've found this site but it's always out of stock.
Please guys, I am begging for your help!
Thanks in advance.
regunus said:
Ok. I'm begining to feel that this device simply doesn't love me at all.
I got my first N7. The next day, I was walking (my N7 was in my bag)and the leash of my bag was cut (for unknow reasons). Bag goes down, N7 screen cracks. I had no case for it...
Same day, I'm buying a new one since I couldn't find any spare parts at this time. With my new N7 I bought an HTC-Flyer Case since it was the only one which could fit the N7. (No N7 cases available in Greece yet...). I thought I could wait until spare parts become available, fix the first one and sell it.
1 week after I bought the second N7, I was holding 10 cm above a table. I repeat, 10, maybe 15 centimeters, above a table and I w Sas reading an e-book. Suddenly, my, second, N7 slips from my hands, drops on the table with the lower left corner and the screen broke more than the first one.
Ok. Now I get it, This thing is very sensitive. F*ck you Asus for doing it like that because I've dropped my TF101 a few times and still working like a charm.
The thing, now, is that I can't find any spare parts and I'll not buy a third N7.
Does anyone know where can I find spare screen to repair them? I've found this site but it's always out of stock.
Please guys, I am begging for your help!
Thanks in advance.
Click to expand...
Click to collapse
You blame Asus?
Sent from my Nexus 7 using Tapatalk 2
Yep... ASUS is supposed to be there to catch the device when it falls.
Most devices break when you drop them without a decent case. Nothing new there.
Don't drop your stuff?
Of course I am not blaming Asus. I was the one who dropped the device (at least the second time) I am the one to blame.
What I wrote about Asus is just for making me feel a little better and not that I crash every N7 I get my hands on. Nothing more. Maybe it was a mistake to write that about them. I apologize if I must.
Any chance, now, you know where I can take a spare screen?
Sent from my Galaxy Nexus using Tapatalk 2
regunus said:
Of course I am not blaming Asus
Click to expand...
Click to collapse
To drop one N7 is careless, to drop two N7s marks you out as clumsy and, yes, you are blaming Asus for your clutziness.
Worse, you are trying to crowd source information you could easily source yourself.
In this post from you we see Greece and why it has an ex-economy :laugh:
Hey, come to think of it .. where did you get the Drachma for two N7s ? :laugh::laugh:
I do sympathize since I have two iPads which are used mainly by two kids of 3 and 2 years of age. As you can imagine, they've dropped them from various angles and heights (one even took a tumble down a whole flight of stairs.
Neither of them have a scratch on them. They were protected by a silicone/tpu case from day one.
compact_bijou said:
To drop one N7 is careless, to drop two N7s marks you out as clumsy and, yes, you are blaming Asus for your clutziness.
Worse, you are trying to crowd source information you could easily source yourself.
In this post from you we see Greece and why it has an ex-economy :laugh:
Hey, come to think of it .. where did you get the Drachma for two N7s ? :laugh::laugh:
Click to expand...
Click to collapse
I've searched a lot around the Internet and I couldn't find anything. That's why I asked here. Obviously a big mistake...
Second I wish we had drachma again, but that's an other conversation which I am not willing to do here.
I know I'm clumsy. But N7 is the first device so sensitive to my clumsiness. Looks like I'm not built for this device...
Thanks again.
Sent from my Galaxy Nexus using Tapatalk 2
The screen is basically all one unit, so you can't just get the glass. It looks to be easy to replace however. I would imagine there will be parts available soon from other parties like other devices as well as replacement batteries etc...
Probably a little soon still.
There are of course official sources for parts, but I don't know if ASUS is making them available (not had an ASUS device before).
Google search turned up:
http://www.dfwpcrepairs.com/google_nexus_7__tablet_screen_repair.html
http://www.powerbookmedic.com/xcart1/_search.php?is_hc=Y&mode=search&q=Nexus+7+digitizer+and+lcd
The latter is a bit pricy, didn't check into the first one.
If you're accident prone and you don't plan to get a case for it perhaps consider this variation:
Nabi 2
http://forum.xda-developers.com/showthread.php?t=1804309
This is why cases are made
Sent from my SPH-L710 using xda premium
In my first post, I wrote the I got a case from an HTC Flyer which fitted pretty nice and it was "gelly".
The second N7 broke with the case on it
I don't know. Maybe the device doesn't want me at all :-\
Sent from my Galaxy Nexus using Tapatalk 2
regunus said:
In my first post, I wrote the I got a case from an HTC Flyer which fitted pretty nice and it was "gelly".
The second N7 broke with the case on it
I don't know. Maybe the device doesn't want me at all :-\
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Ahh, well what kind of case did you actually use on the 7?
Sent from my SPH-L710 using xda premium
Jbluna said:
Ahh, well what kind of case did you actually use on the 7?
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
This one :
http://www.e-click.gr/index.php?target=products&product_id=51121
Sent from my Galaxy Nexus using Tapatalk 2
regunus said:
This one :
http://www.e-click.gr/index.php?target=products&product_id=51121
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Ohh...
Yeah, those kinds of cases aren't really the best to protect from fall damage
Sent from my Nexus 7 using xda premium
There were other reports by people claiming the screen itself is easier to damage. I think I recall someone saying they had their screen split just from normal usage...
In any case, I dropped my SGT7 from a few feet onto a carpet, and nothing happened. I haven't had my N7 fall any distance yet, and I played games like osu!droid, which causes me to press pretty rapidly and hard on the screen, and nothing happened to it (yet), so idk...
In any case, it's safe to say dropping your Nexus 7, or most devices for that matter can cause some pretty bad physical damage
Mine cracked too! Really dont even know how, just saw a cracl amd now my touch screen will not work.. any advice please!
Sent from my ADR6400L using xda premium

Buying a Nexus 7 soon.

I'm planning on buying the N7 soon, as I played with it in a store today and it's definitely everything I want in a tablet.
That aside, I did hear about a lot of issues with hardware when it first came out.
You think any widespread production issues would be solved by now so my chances of buying a non-defective device would be better?
Buying from Walmart most likely since they have layaway,
Thanks.
I Am Marino said:
I'm planning on buying the N7 soon, as I played with it in a store today and it's definitely everything I want in a tablet.
That aside, I did hear about a lot of issues with hardware when it first came out.
You think any widespread production issues would be solved by now so my chances of buying a non-defective device would be better?
Buying from Walmart most likely since they have layaway,
Thanks.
Click to expand...
Click to collapse
Its likely that the newer batch of the Nexus 7 device may not have those screen issues, but again, that doesn't mean you should not buy and wait few more months... i bet in 3 months there will be new device coming out and that will create same dilemma. Bottom line -you can always return it and get a new one.
I Am Marino said:
I'm planning on buying the N7 soon, as I played with it in a store today and it's definitely everything I want in a tablet.
That aside, I did hear about a lot of issues with hardware when it first came out.
You think any widespread production issues would be solved by now so my chances of buying a non-defective device would be better?
Buying from Walmart most likely since they have layaway,
Thanks.
Click to expand...
Click to collapse
To be honest mate, I think Asus were rushing to get it out, so the QC wasn't as good as it should be.
I got a N7 last month, C80 version. I have to say absolutely flawless. No issues what so ever (touch wood)
Just get it out of the box in store, pus from the top right and bottom left side of the screen, check for any screen flex's.
If no screen flex's your good to go, take it home and have a little while testing it to see if you can find any other issues, such as Speaker crackle or light bleed.
If no issues here your good to go.
Good luck with this amazing device ! Have fun, hope I helped.
Put a N7 on layaway today, anymore insight?
I Am Marino said:
Put a N7 on layaway today, anymore insight?
Click to expand...
Click to collapse
Good luck I got a dud from both Wally world and Office depot. Both and all my exchanges got screen lifts.
Sent From My Toro+ via White Tapatalk
ÜBER™ said:
Good luck I got a dud from both Wally world and Office depot. Both and all my exchanges got screen lifts.
Sent From My Toro+ via White Tapatalk
Click to expand...
Click to collapse
Hey friend haha.
Well, I'm going to run the thing into the ground the first few days I have it to make sure there's no issues.
I Am Marino said:
Hey friend haha.
Well, I'm going to run the thing into the ground the first few days I have it to make sure there's no issues.
Click to expand...
Click to collapse
What I would look for.
Dead pixels (use an app)
Low brightness flicker. Open maps or some other white screen app at 0% see if it flickers.
Test screen responsiveness when its hot. Try playing a graphics intensive touch screen game for a while and see if it stops responding at any point or fails to recognize touch input.
Try using the keyboard as well this also triggers it.
Look at the screen at the store. Ask them to open the box (most will allow you) and look at the screen behind a black background. If you can see the gray part above the screen on both sides your good. Also test with your finger nail glide your nail from the screen to the gray edge. It should hit contact with the gray part not fall off the glass then hit.
Test the speaker at high levels. Make sure there is no whispers or that it sounds like its blown.
Sent From My Toro+ via White Tapatalk
ÜBER™ said:
What I would look for.
Look at the screen at the store. Ask them to open the box (most will allow you) and look at the screen behind a black background. If you can see the gray part above the screen on both sides your good. Also test with your finger nail glide your nail from the screen to the gray edge. It should hit contact with the gray part not fall off the glass then hit.
Sent From My Toro+ via White Tapatalk
Click to expand...
Click to collapse
You lost me here a little.
I Am Marino said:
You lost me here a little.
Click to expand...
Click to collapse
He is saying the glass should be slightly recessed, so you should feel a small edge. The way I see it is if you buy it from a store you will be able to return it, so don't be too worried. Also, its been a few months now, I wonder if the issues have slowed down some.
I got mine last night and so far its been great. I love it.
I wouldn't worry about issues, it's a vocal minority.. We have 5 here, all of them are perfect.
B6O, B7O, B8O
Isn't the 32gb version being released?
Sent from my Nexus 7 using XDA Premium HD app
PissPot said:
Isn't the 32gb version being released?
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
The 32Gb version will be release a few days after i buy my N7!
Sent from my LG-P500 using xda premium

[Q] Should I return my N7 32gb? (Screen lift)

Hi all
I bought the new nexus 7(c90) 32gb a few days ago from PC world along with the 2 year guarantee. Out of the box it was working perfectly and I began setting it up as you do .
Anyways after around 10 mins of using it a tiny flake of the silver plastic bezel felt loose and then fell off so I have this 4mm black "scrape" on the corner of my N7's bezel but as this is so small (I will try to include a pic) I am just putting it down as wear and tear
However here is my bigger issue. After reading how many 8gb/16gb N7's had the dreadful screen lift I decided to check mine. It seems that the middle of the left side of the screen is higher than the right side and does not sit flush with the bezel however it's barely sitting a width of a hair above it. I can run my nail from the middle of the screen to the right and feel the bezel is higher than the screen however when I do the same to the left side my nail simply falls off. If I hold my N7 horizontally and look down at it , the left side is higher than the right as the bezel cannot be seen towards the middle of the screen. If you look at the left side you can sort of see the screen bulging out by the smallest amount and if you push on the screen you can see a very very small amount of screen flex.
I would really appreciate any advice. I asked my parents to buy this as a Bday present me as these N7's are really good value for money and this being my first proper tab I really wanted to flash roms ect but due to the screen lift/bezel issue im not sure what to do. PC world claim to refund or replace any item that develops a fault within 21 days. Spoke to my parents and they tell me if it's that small of an issue I’m just better off leaving it. Yesterday I want to a large shopping centre and tested out some N7's(not sure on gb's) and 2 of the 3 displayed a similar issue however due to the rush I’m not 100% sure. Also tested Tesco’s 16gb and there was no screen lift.
I'm worried that after a while the screen issue may get worse. After some reading last night I read that 32gb's are excluded from this design flaw so Is there a possibility of me owning a faulty one? . Do you think PC world would accept these as "faults?" . If I'd never seen the thread on screen lift then I most likely would have never noticed anything. .
Hope all this makes sense, any questions please ask!
thanks!
I bought one yesterday mate from Currys and I didn't think mine was bad until I compared it against the display model in store today. Mine had a lot of screen lift and I could easily get my finger nail between the screen and the bezel, the quality was poor to say the least.
I took it back today and had a really good chat with the guys at Currys and they were mega helpful. I ended up exchanging it for a new unit and its near on perfect so I'm chuffed to bits.
You won't get close to getting a tablet of this spec for the money. Take it back and get another one.
Sent from my Nexus 7 using xda premium
crash_194 said:
I bought one yesterday mate from Currys and I didn't think mine was bad until I compared it against the display model in store today. Mine had a lot of screen lift and I could easily get my finger nail between the screen and the bezel, the quality was poor to say the least.
I took it back today and had a really good chat with the guys at Currys and they were mega helpful. I ended up exchanging it for a new unit and its near on perfect so I'm chuffed to bits.
You won't get close to getting a tablet of this spec for the money. Take it back and get another one.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
thanks for the reply. I'm also able to wedge my nail in the gap between the bezel and left side of the screen. I am strongly considering returning it back in the next few days however I'm not sure if they will accept it as the screen lift isn't that noticible initially . Also how did the exchange process go?, did you just get a new boxed replacement or did you ask them to open up a few?.
Cheers
Sent from my Windows Phone
Definitely get it replaced.
-Brought to you by Marino's Nexus 7-
Mine was quite noticeable because even though I hadn't had the tablet a full 24hrs there was already dust and bits gathering down one side of the screen which made it stand out even more. The screen lift was something I could only see getting worse. I actually took the back off for a nosey before I exchanged it and I could see there were missing screws down the side of the bezel which I believe is how Asus are trying to combat the screen lift.
The two guys I spoke with at Currys were obviously in to their gadgets as well and were aware of the quality issues with these tablets and said if I wasn't happy I could have my money back or exchange it for something else, or they said I could try another one and see how I got on. I personally didn't suggest opening them until I found one I was happy with as I appreciate they wouldn't be able to sell them then.
I'm happy with my new one though and I'm really glad I exchanged it.
Sent from my GT-I9300 using xda premium
I took 2 back to tesco both within 48hrs, both suffering screen lift, my 3rd has it ever so slightly, less than 0.25mm but as it's in a case it hasn't got any worse so I'm happy to live with it as is.
So yes take it back as it is a known fault.
Transmitted via Nexus7
I bought one from Staples and after couple of days of use I too found the screen lift on the left side. I finally returned it yesterday morning. Then in the evening I got a new one from Office Depot. So far its free from any defect. I hope it stays that way. Also my new one starts with serial no. CA0K. The one was defective was C90K.
Sent from my Nexus 7 using xda premium
Yes even though there are known issues and we've had bad experiences, don't get clouded in to thinking this isn't a good tablet because it is and I personally think it's well worth the perseverance. I've now got it in an official Asus neoprene flip case and a zagg invisible shield screen protector, looks the dogs
Sent from my Nexus 7 using xda premium
Mine was bought in July and I have just noticed screen lift. I bought it from PC world, what shall I do
Sent from my Nexus 7 using xda app-developers app
Thanks for all the replies!
I will be going in for a replacement tommorrow, I just hope that they will accept it. Like I said before, the screen lift is not very apparent however it is there. If the staff disagree and kick up a fuss that there is no screen lift or the screen lift has no negitive effects then what's the best course of action?
Since buying the N7 and discovering it had screen lift + chipped bezel I don't have the satisfaction of it being "mine",really wanted to flash roms and experiment but the confusion in returning it or not kept me stock :crying: . The N7 I have does not have any light bleed,ghosting and I'm pretty sure the colours of the screen are normal. Should I check this on my replacement N7 when I get it?
Also I'm looking at a N7 starting with C90 right?
Another thought is getting a refund and saving up for a 32gb nexus 10 . Also A N10 would cost me around £200 extra . I initaily went with a nexus7 as it was cheap for the high specs, In my budget and as it is my first android device & tablet allows me to learn & tinker with it with no regret compared to a almost half grand N10. I have also heard on here that many users downsized from a 10" to a 7" . Could anyone shed their opinion?
P.s: I have attached some images
I'm returing mine for black lines , the only thing is I can't find the warranty card . Do I need it ?
Sent from my EVO using Tapatalk 2
I'm so shocked that Google hasn't stepped in to improve the quality on the 32 gig models after all the problems with the 8 and 16. I love Google products but quality must come first not quantity. I used to work for Sony and this would've been totally unacceptable.
Return it and open the replacement right in the store and continue to do that until you get a good one.
Return it right away. The more tablets that get returned because of this "screen lift" the better. Maybe next time they will not repeat the same mistake.
Sent from my Galaxy Nexus using xda premium
Just an update
Went in and was able to get a replacement N7, Checked this one in the store and it had pretty much no screen lift apart from a very very very slight lift from the left towards the bottom. We also checked another one inc a display model and they were much worse. I also went snooping in various shops to look at the N7 and all of them had some sort of screen lift.
Overall I'm quite happy with the new one, my only complaint is that there is a small amount of backlight bleeding in the bottom left corner if the brightness is set at 100%. If the brightness is on auto or below 50% you cannot really see it unless you are actively looking for it.
I've heard much worse issues with the N7 so I'm happy with this one. Am I right the LED's are only located on the left side of the tablet?
I'd return it again. I've returned 3 and my newest is flawless. there are good units out there, you will find one!
Sent from my Nexus 7 using xda premium
I applied a minimal amount of crazy glue to the affected area months ago, and it's been perfect ever since. Asus sucks, but if you want a 7" Nexus, what can you do?
Sent from my Nexus 7 using XDA Premium HD app

Is it worth the risk ?

Hey guys...this is my first post in here, so please go easy on me. So, i have been in love with The nexus 7 since the day it was released. I have seen all kind of videos/reviews and thought that it is a perfect fit for me. But what i'm scared about is the durability of Nexus 7's screen. I have been hovering over Xda and specially in the Nexus 7 forum and found a lot of criticism regarding its screen cracks and poor build quality.
The thing is I live in Bangladesh, where i wont be able to enjoy any warranties or guarantees(actually I will get a one-day replacement warranty and that's it). Also, it is highly likely that i wont find the necessary equipment to fix it myself. I found only a single case cover for the Nexus which is the poetic brand slimline(Is that any good ? ). Nexus 7 16Gb version costs around $320 here
All this makes me doubt to purchase the awesome gadget and rather settle for the sub-standard Galaxy tab 2 7.0 3G which costs around the same.
But then again...i feel like I wont be able to happily enjoy any other set as i have been in love with Nexus 7 for the last 6 months. So, as u guys can seen that i'm real in pickle. So any advice will go a long way for me. Is Nexus 7 really worth the risk ?
Thanks.
Just don't drop it, any screen can crack that way. Also get a screen protector, the glass does scratch relatively easy.
Fun story. I got an 8gb nexus from the first batch that were made. But I don't currently live in the US, so I ran a huge gamble by ordering one and having my family send it out to me in Asia. Worked *perfectly* until I went back to the US for Thanksgiving. Then, somehow, I blew out the speaker. I was able to get in touch with Google and get it swapped out in under a week, returned to Asia with my new 8GB (no magic upgrade, drat) and we've been happy ever since.
I don't think it's really any risk. The majority who complain about the nexus are a minority of the owners.
Also keep in mind you will hear more horror stories from pissed off owners than stories of folks reporting zero issues
Sent from my SHV-E160L using xda premium
nisamtetreb said:
Just don't drop it, any screen can crack that way. Also get a screen protector, the glass does scratch relatively easy.
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Well...yeah i do know that but still scared to find cracked screen appearing without any reason.
Sharpen3d said:
Fun story. I got an 8gb nexus from the first batch that were made. But I don't currently live in the US, so I ran a huge gamble by ordering one and having my family send it out to me in Asia. Worked *perfectly* until I went back to the US for Thanksgiving. Then, somehow, I blew out the speaker. I was able to get in touch with Google and get it swapped out in under a week, returned to Asia with my new 8GB (no magic upgrade, drat) and we've been happy ever since.
I don't think it's really any risk. The majority who complain about the nexus are a minority of the owners.
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Aah how I wish I could have that opportunity of returning it, if any problem arises. Thank for sharing your story
magiconthetire said:
Also keep in mind you will hear more horror stories from pissed off owners than stories of folks reporting zero issues
Sent from my SHV-E160L using xda premium
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Click to collapse
Well that is true and reassuring.
I'd say go for it. As for screen cracking for "no reason", I always wonder just how much truth there is to those stories. I've been perfectly happy with my nexus 7, and it has none of the "so common" problems.
Sent from my Nexus 7 using xda premium
95Z28 said:
I'd say go for it. As for screen cracking for "no reason", I always wonder just how much truth there is to those stories. I've been perfectly happy with my nexus 7, and it has none of the "so common" problems.
Sent from my Nexus 7 using xda premium
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+1
My friend got his 16gig N7 the day it came out and has had zero hardware issues with it. Gotta give credit to magiconthetire as well, he hit the nail on the head. When things go wrong it's the end of the world. But when things go right, you won't even know anything is happening at all.
Also I picked up the Poetic Slim case you mentioned and I really like it. The only draw back is how close the case comes to the bezel on the edges of the screen; if you have big hands or don't hit the bottom navigation bar or top notification bar at the right angle...the case sort of gets in the way. My solution to that is using a stylus for more accurate precision. The stylus also makes typing significantly easier, especially if you use gesture typing such as Swype, SwiftKey Flow, etc.
OP if you know someone you trust in Europe, USA, or even Australia. Get them to buy the tablet for you and ship it out to you. Even with shipping it will be a lot less than $320, if it breaks for something that is under warranty send it back to them and they can return it for repairs.
Cheers Danny
Vepaot said:
+1
My friend got his 16gig N7 the day it came out and has had zero hardware issues with it. Gotta give credit to magiconthetire as well, he hit the nail on the head. When things go wrong it's the end of the world. But when things go right, you won't even know anything is happening at all.
Also I picked up the Poetic Slim case you mentioned and I really like it. The only draw back is how close the case comes to the bezel on the edges of the screen; if you have big hands or don't hit the bottom navigation bar or top notification bar at the right angle...the case sort of gets in the way. My solution to that is using a stylus for more accurate precision. The stylus also makes typing significantly easier, especially if you use gesture typing such as Swype, SwiftKey Flow, etc.
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Thanks. Could u tell me a bit more about the case. I have read some reviews and found out that their cover wears a bit after a couple of weeks. Is that true and about the stylus.....could u kindly recommend me one ? Thanks again
toidimaet said:
OP if you know someone you trust in Europe, USA, or even Australia. Get them to buy the tablet for you and ship it out to you. Even with shipping it will be a lot less than $320, if it breaks for something that is under warranty send it back to them and they can return it for repairs.
Cheers Danny
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Click to collapse
Sadly, not a single person is willing to take that minute hassle.
Excellent protection: http://forum.xda-developers.com/showthread.php?t=1970566
Farhad1909 said:
Thanks. Could u tell me a bit more about the case. I have read some reviews and found out that their cover wears a bit after a couple of weeks. Is that true and about the stylus.....could u kindly recommend me one ? Thanks again
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Click to collapse
I've only had mine for a couple of weeks and so far no issues here. This is under pretty heavy use as well, as I take my Nexus 7 with me everywhere that I go. The case works really well though, it has a snug fit on the N7 so it doesn't move around inside of it at all, the smart cover that turns the screen on when you open the flap back has worked flawlessly, the hand strap for the back is really nice for using it in portrait mode while laying in bed or for just holding it up during prolonged periods, and the landscape stand is a little tricky to figure out at fist...but works just fine once you figure it out. I'd recommend some kind of sound toggle app for your notification bar as well, because the case does make it a bit of a pain to reach the physical buttons. But that's not really Poetic's fault, the way the buttons angle down with the curve of the backside of the tablet makes them kind of annoying for any case that doesn't have the same slope on it.
As far as stylus' go, I heard good things about this one and it was still fairly cheap...I just got it in the mail a couple of days ago but so far, so good:
http://www.amazon.com/gp/product/B008MOHLVC/ref=oh_details_o01_s00_i00
Visa Declined said:
Excellent protection: http://forum.xda-developers.com/showthread.php?t=1970566
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Click to collapse
The thing is i need to wait for 3-4 months to receive any accessories for the nexus 7. So, meanwhile i need to live with the poetic brand as its the only one around.
Vepaot said:
I've only had mine for a couple of weeks and so far no issues here. This is under pretty heavy use as well, as I take my Nexus 7 with me everywhere that I go. The case works really well though, it has a snug fit on the N7 so it doesn't move around inside of it at all, the smart cover that turns the screen on when you open the flap back has worked flawlessly, the hand strap for the back is really nice for using it in portrait mode while laying in bed or for just holding it up during prolonged periods, and the landscape stand is a little tricky to figure out at fist...but works just fine once you figure it out. I'd recommend some kind of sound toggle app for your notification bar as well, because the case does make it a bit of a pain to reach the physical buttons. But that's not really Poetic's fault, the way the buttons angle down with the curve of the backside of the tablet makes them kind of annoying for any case that doesn't have the same slope on it.
As far as stylus' go, I heard good things about this one and it was still fairly cheap...I just got it in the mail a couple of days ago but so far, so good:
http://www.amazon.com/gp/product/B008MOHLVC/ref=oh_details_o01_s00_i00
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Click to collapse
Wow that was more then helpful. Thanks a lot.
http://www.amazon.com/gp/product/B008D2POAS/ref=oh_details_o00_s00_i00
This is the case I purchased. Sounds about the same as the poetic, but also includes a good screen protector.
Sent from my Nexus 7 using xda premium
I have dropped mine a few times from different heights on different surfaces and its fine. But if you drop it right it will probably shatter, just get a case. Something like this if you are really clumsy.
http://www.amazon.com/Bobj-Rugged-C...3SQAI9BQY42F6&qid=1355563353&s=generic&sr=1-6
Sent from my Nexus 7 using Tapatalk 2
Asus have international warranty for it.
Beamed from my Maguro.
If you ever want to buy a case throughout the internet I'd be more than happy to help a fellow owner out and re-ship to you!
I don't want to persuade you not to get one because I love the n7 and think everyone should have one, but i just broke my second one. My daughter dropped the first one and the corner of the screen shattered. I didn't have insurance because I've never dropped or lost a phone or laptop or anything, so it cost full price to replace it.
I had the second one in my back pocket, bent down, and screwed up the screen. My pants aren't tight but my butt put a little bit of leverage on the middle of the screen and broke it. When I turned it on later, the screen has a discolored line through it and a pattern of random lines on each side and no normal picture. The screen glass didn't crack, but the screen internals must have. I paid $50 for insurance so I hope it will be replaced with no hassle.
Long story short, I'll never use an n7 without a protective case again, and I've never used a case on any device.
Thanks a lot guys....I have taken all the advice into consideration and have found a satisfying solution. Gonna wait three months and buy through a friend in US.
Edit : How can I close the thread ?
Farhad1909 said:
Thanks a lot guys....I have taken all the advice into consideration and have found a satisfying solution. Gonna wait three months and buy through a friend in US.
Edit : How can I close the thread ?
Click to expand...
Click to collapse
The thread will close its self or help some one else ..
Sent from my Nexus 7 using xda premium

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