Cracked screen... Twice! - Nexus 7 Q&A, Help & Troubleshooting

Ok. I'm begining to feel that this device simply doesn't love me at all.
I got my first N7. The next day, I was walking (my N7 was in my bag)and the leash of my bag was cut (for unknow reasons). Bag goes down, N7 screen cracks. I had no case for it...
Same day, I'm buying a new one since I couldn't find any spare parts at this time. With my new N7 I bought an HTC-Flyer Case since it was the only one which could fit the N7. (No N7 cases available in Greece yet...). I thought I could wait until spare parts become available, fix the first one and sell it.
1 week after I bought the second N7, I was holding 10 cm above a table. I repeat, 10, maybe 15 centimeters, above a table and I w Sas reading an e-book. Suddenly, my, second, N7 slips from my hands, drops on the table with the lower left corner and the screen broke more than the first one.
Ok. Now I get it, This thing is very sensitive. F*ck you Asus for doing it like that because I've dropped my TF101 a few times and still working like a charm.
The thing, now, is that I can't find any spare parts and I'll not buy a third N7.
Does anyone know where can I find spare screen to repair them? I've found this site but it's always out of stock.
Please guys, I am begging for your help!
Thanks in advance.

regunus said:
Ok. I'm begining to feel that this device simply doesn't love me at all.
I got my first N7. The next day, I was walking (my N7 was in my bag)and the leash of my bag was cut (for unknow reasons). Bag goes down, N7 screen cracks. I had no case for it...
Same day, I'm buying a new one since I couldn't find any spare parts at this time. With my new N7 I bought an HTC-Flyer Case since it was the only one which could fit the N7. (No N7 cases available in Greece yet...). I thought I could wait until spare parts become available, fix the first one and sell it.
1 week after I bought the second N7, I was holding 10 cm above a table. I repeat, 10, maybe 15 centimeters, above a table and I w Sas reading an e-book. Suddenly, my, second, N7 slips from my hands, drops on the table with the lower left corner and the screen broke more than the first one.
Ok. Now I get it, This thing is very sensitive. F*ck you Asus for doing it like that because I've dropped my TF101 a few times and still working like a charm.
The thing, now, is that I can't find any spare parts and I'll not buy a third N7.
Does anyone know where can I find spare screen to repair them? I've found this site but it's always out of stock.
Please guys, I am begging for your help!
Thanks in advance.
Click to expand...
Click to collapse
You blame Asus?
Sent from my Nexus 7 using Tapatalk 2

Yep... ASUS is supposed to be there to catch the device when it falls.
Most devices break when you drop them without a decent case. Nothing new there.

Don't drop your stuff?

Of course I am not blaming Asus. I was the one who dropped the device (at least the second time) I am the one to blame.
What I wrote about Asus is just for making me feel a little better and not that I crash every N7 I get my hands on. Nothing more. Maybe it was a mistake to write that about them. I apologize if I must.
Any chance, now, you know where I can take a spare screen?
Sent from my Galaxy Nexus using Tapatalk 2

regunus said:
Of course I am not blaming Asus
Click to expand...
Click to collapse
To drop one N7 is careless, to drop two N7s marks you out as clumsy and, yes, you are blaming Asus for your clutziness.
Worse, you are trying to crowd source information you could easily source yourself.
In this post from you we see Greece and why it has an ex-economy :laugh:
Hey, come to think of it .. where did you get the Drachma for two N7s ? :laugh::laugh:

I do sympathize since I have two iPads which are used mainly by two kids of 3 and 2 years of age. As you can imagine, they've dropped them from various angles and heights (one even took a tumble down a whole flight of stairs.
Neither of them have a scratch on them. They were protected by a silicone/tpu case from day one.

compact_bijou said:
To drop one N7 is careless, to drop two N7s marks you out as clumsy and, yes, you are blaming Asus for your clutziness.
Worse, you are trying to crowd source information you could easily source yourself.
In this post from you we see Greece and why it has an ex-economy :laugh:
Hey, come to think of it .. where did you get the Drachma for two N7s ? :laugh::laugh:
Click to expand...
Click to collapse
I've searched a lot around the Internet and I couldn't find anything. That's why I asked here. Obviously a big mistake...
Second I wish we had drachma again, but that's an other conversation which I am not willing to do here.
I know I'm clumsy. But N7 is the first device so sensitive to my clumsiness. Looks like I'm not built for this device...
Thanks again.
Sent from my Galaxy Nexus using Tapatalk 2

The screen is basically all one unit, so you can't just get the glass. It looks to be easy to replace however. I would imagine there will be parts available soon from other parties like other devices as well as replacement batteries etc...
Probably a little soon still.
There are of course official sources for parts, but I don't know if ASUS is making them available (not had an ASUS device before).
Google search turned up:
http://www.dfwpcrepairs.com/google_nexus_7__tablet_screen_repair.html
http://www.powerbookmedic.com/xcart1/_search.php?is_hc=Y&mode=search&q=Nexus+7+digitizer+and+lcd
The latter is a bit pricy, didn't check into the first one.

If you're accident prone and you don't plan to get a case for it perhaps consider this variation:
Nabi 2
http://forum.xda-developers.com/showthread.php?t=1804309

This is why cases are made
Sent from my SPH-L710 using xda premium

In my first post, I wrote the I got a case from an HTC Flyer which fitted pretty nice and it was "gelly".
The second N7 broke with the case on it
I don't know. Maybe the device doesn't want me at all :-\
Sent from my Galaxy Nexus using Tapatalk 2

regunus said:
In my first post, I wrote the I got a case from an HTC Flyer which fitted pretty nice and it was "gelly".
The second N7 broke with the case on it
I don't know. Maybe the device doesn't want me at all :-\
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Ahh, well what kind of case did you actually use on the 7?
Sent from my SPH-L710 using xda premium

Jbluna said:
Ahh, well what kind of case did you actually use on the 7?
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
This one :
http://www.e-click.gr/index.php?target=products&product_id=51121
Sent from my Galaxy Nexus using Tapatalk 2

regunus said:
This one :
http://www.e-click.gr/index.php?target=products&product_id=51121
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Ohh...
Yeah, those kinds of cases aren't really the best to protect from fall damage
Sent from my Nexus 7 using xda premium

There were other reports by people claiming the screen itself is easier to damage. I think I recall someone saying they had their screen split just from normal usage...
In any case, I dropped my SGT7 from a few feet onto a carpet, and nothing happened. I haven't had my N7 fall any distance yet, and I played games like osu!droid, which causes me to press pretty rapidly and hard on the screen, and nothing happened to it (yet), so idk...
In any case, it's safe to say dropping your Nexus 7, or most devices for that matter can cause some pretty bad physical damage

Mine cracked too! Really dont even know how, just saw a cracl amd now my touch screen will not work.. any advice please!
Sent from my ADR6400L using xda premium

Related

New tab owner, wondering how build quality holds up?

Had the tab for just about two days and I have already noticed some slight creaking from two spots on the bezel where the screen meets the edges of the back plate. I actually love this device and coming from the xoom the light weight and slim design are priceless. The only thing is it appears it may come at the expense of some durability. I have handled this thing very carefully and haven't done anything reckless or abnormal with it in this short time so naturally I am a bit unnerved to already hear creaking noises slip out from the sides.
It definitely feels on the delicate side (which i guess is ok because I have no need to use it as shield, hammer, or battering ram) but if it can't endure normal or careful use, that is a concern.
Is this is a normal problem? I saw that some handed out at Google I/O had the screen warp up from the body, were these replaced under warranty or have others had their tab serviced by Samsung for a similar problem?
Thanks in advance to all the commenters.
Sent from my GT-P7510 using XDA Premium App
Ill take it no replies means its not an issue.
That's good. I really like this thing and if its not going to fall apart like a wafer I think it is an amazing device.
Sent from my GT-P7510 using XDA Premium App
I bought my Tab yesterday and I started using it and noticed the screen was lifting from the top on both corners so I exchanged it and this new one seems fine so far!!
Had mine 1 week. No issues. I dont treat it like a rental car or anything. I treat it like a $600 investment that I would not want to A) be without, B) pay to replace (although i have a SquareTrade 2yr warranty w/ accidential coverage.)
But not reallh looking for issues. It feels right and solid in my hands. I see some on this site pushing in on the screen and backside, and clicking around on things. I guess I dont go looking for ways to annoy myself with something I enjoy. Its like picking a fight with your signifigant other just to find a reason to breakup with them.
But to amswer your question: great solid build and most top gadget sights concur in their reviews.
Sent from my GT-P7510 using Tapatalk
djchad72 said:
Had mine 1 week. No issues. I dont treat it like a rental car or anything. I treat it like a $600 investment that I would not want to A) be without, B) pay to replace (although i have a SquareTrade 2yr warranty w/ accidential coverage.)
But not reallh looking for issues. It feels right and solid in my hands. I see some on this site pushing in on the screen and backside, and clicking around on things. I guess I dont go looking for ways to annoy myself with something I enjoy. Its like picking a fight with your signifigant other just to find a reason to breakup with them.
But to amswer your question: great solid build and most top gadget sights concur in their reviews.
Click to expand...
Click to collapse
Oh yeah, it must have been that frisbee game I played with it to break it in. Thanks for the good advice though, I was a bit hesitant to throw it around like that butin the end i decided what the hey.
And just so you have your facts straight, when the screens on galaxy tabs handed out by Google started peeling most top gadgets sites covered it.
Sent from my GT-P7510 using XDA Premium App
I've had the Wifi model since launch. No squeaks or other problems. I dropped it on one occasion, it survived with a slight nick on the corner.
All in all, these seem pretty sturdy. It isn't a tank like the Xoom, but I prefer the thinness of the 10.1.
I have a small creak up in the corner where the power button is, if I push the screen and backing together they squek, debating on whether or not to exchange it for a new one.
I know folks here will tell me that I should use a screen protector and a cover of some type, but I've put my Tab 10.1 in my bag and taken it to uni for a week with no worries.
I haven't had any issues with build quality for the two weeks I've owned it... though you could still potentially get one that may be defective.
I don't know how I would return a tab with a creak in the corner, I'm sure that because its before the 14 day return period, it should be no questions asked.
cyclonebee said:
I don't know how I would return a tab with a creak in the corner, I'm sure that because its before the 14 day return period, it should be no questions asked.
Click to expand...
Click to collapse
You can return it in the 14 day period no questions asked, but that is different than having it replaced. I am curious my self as to whether they would give a hard time about replacing a squeaky screen.
Sent from my GT-P7510 using XDA Premium App
IndivisibleP said:
You can return it in the 14 day period no questions asked, but that is different than having it replaced. I am curious my self as to whether they would give a hard time about replacing a squeaky screen.
Sent from my GT-P7510 using XDA Premium App
Click to expand...
Click to collapse
By common sense sqeeky case means poor built which might lead to something more serious, if not return than warranty should sort it
Sent from my Desire HD using XDA Premium App
IndivisibleP said:
You can return it in the 14 day period no questions asked, but that is different than having it replaced. I am curious my self as to whether they would give a hard time about replacing a squeaky screen.
Sent from my GT-P7510 using XDA Premium App
Click to expand...
Click to collapse
Hey man, I went and exchanged it for a replacement. They took it back with pretty much no questions asked. I just showed them the squeak and told them I was worried about worse problems down the road and they handed me a new Tab

Is it worth the risk ?

Hey guys...this is my first post in here, so please go easy on me. So, i have been in love with The nexus 7 since the day it was released. I have seen all kind of videos/reviews and thought that it is a perfect fit for me. But what i'm scared about is the durability of Nexus 7's screen. I have been hovering over Xda and specially in the Nexus 7 forum and found a lot of criticism regarding its screen cracks and poor build quality.
The thing is I live in Bangladesh, where i wont be able to enjoy any warranties or guarantees(actually I will get a one-day replacement warranty and that's it). Also, it is highly likely that i wont find the necessary equipment to fix it myself. I found only a single case cover for the Nexus which is the poetic brand slimline(Is that any good ? ). Nexus 7 16Gb version costs around $320 here
All this makes me doubt to purchase the awesome gadget and rather settle for the sub-standard Galaxy tab 2 7.0 3G which costs around the same.
But then again...i feel like I wont be able to happily enjoy any other set as i have been in love with Nexus 7 for the last 6 months. So, as u guys can seen that i'm real in pickle. So any advice will go a long way for me. Is Nexus 7 really worth the risk ?
Thanks.
Just don't drop it, any screen can crack that way. Also get a screen protector, the glass does scratch relatively easy.
Fun story. I got an 8gb nexus from the first batch that were made. But I don't currently live in the US, so I ran a huge gamble by ordering one and having my family send it out to me in Asia. Worked *perfectly* until I went back to the US for Thanksgiving. Then, somehow, I blew out the speaker. I was able to get in touch with Google and get it swapped out in under a week, returned to Asia with my new 8GB (no magic upgrade, drat) and we've been happy ever since.
I don't think it's really any risk. The majority who complain about the nexus are a minority of the owners.
Also keep in mind you will hear more horror stories from pissed off owners than stories of folks reporting zero issues
Sent from my SHV-E160L using xda premium
nisamtetreb said:
Just don't drop it, any screen can crack that way. Also get a screen protector, the glass does scratch relatively easy.
Click to expand...
Click to collapse
Well...yeah i do know that but still scared to find cracked screen appearing without any reason.
Sharpen3d said:
Fun story. I got an 8gb nexus from the first batch that were made. But I don't currently live in the US, so I ran a huge gamble by ordering one and having my family send it out to me in Asia. Worked *perfectly* until I went back to the US for Thanksgiving. Then, somehow, I blew out the speaker. I was able to get in touch with Google and get it swapped out in under a week, returned to Asia with my new 8GB (no magic upgrade, drat) and we've been happy ever since.
I don't think it's really any risk. The majority who complain about the nexus are a minority of the owners.
Click to expand...
Click to collapse
Aah how I wish I could have that opportunity of returning it, if any problem arises. Thank for sharing your story
magiconthetire said:
Also keep in mind you will hear more horror stories from pissed off owners than stories of folks reporting zero issues
Sent from my SHV-E160L using xda premium
Click to expand...
Click to collapse
Well that is true and reassuring.
I'd say go for it. As for screen cracking for "no reason", I always wonder just how much truth there is to those stories. I've been perfectly happy with my nexus 7, and it has none of the "so common" problems.
Sent from my Nexus 7 using xda premium
95Z28 said:
I'd say go for it. As for screen cracking for "no reason", I always wonder just how much truth there is to those stories. I've been perfectly happy with my nexus 7, and it has none of the "so common" problems.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
+1
My friend got his 16gig N7 the day it came out and has had zero hardware issues with it. Gotta give credit to magiconthetire as well, he hit the nail on the head. When things go wrong it's the end of the world. But when things go right, you won't even know anything is happening at all.
Also I picked up the Poetic Slim case you mentioned and I really like it. The only draw back is how close the case comes to the bezel on the edges of the screen; if you have big hands or don't hit the bottom navigation bar or top notification bar at the right angle...the case sort of gets in the way. My solution to that is using a stylus for more accurate precision. The stylus also makes typing significantly easier, especially if you use gesture typing such as Swype, SwiftKey Flow, etc.
OP if you know someone you trust in Europe, USA, or even Australia. Get them to buy the tablet for you and ship it out to you. Even with shipping it will be a lot less than $320, if it breaks for something that is under warranty send it back to them and they can return it for repairs.
Cheers Danny
Vepaot said:
+1
My friend got his 16gig N7 the day it came out and has had zero hardware issues with it. Gotta give credit to magiconthetire as well, he hit the nail on the head. When things go wrong it's the end of the world. But when things go right, you won't even know anything is happening at all.
Also I picked up the Poetic Slim case you mentioned and I really like it. The only draw back is how close the case comes to the bezel on the edges of the screen; if you have big hands or don't hit the bottom navigation bar or top notification bar at the right angle...the case sort of gets in the way. My solution to that is using a stylus for more accurate precision. The stylus also makes typing significantly easier, especially if you use gesture typing such as Swype, SwiftKey Flow, etc.
Click to expand...
Click to collapse
Thanks. Could u tell me a bit more about the case. I have read some reviews and found out that their cover wears a bit after a couple of weeks. Is that true and about the stylus.....could u kindly recommend me one ? Thanks again
toidimaet said:
OP if you know someone you trust in Europe, USA, or even Australia. Get them to buy the tablet for you and ship it out to you. Even with shipping it will be a lot less than $320, if it breaks for something that is under warranty send it back to them and they can return it for repairs.
Cheers Danny
Click to expand...
Click to collapse
Sadly, not a single person is willing to take that minute hassle.
Excellent protection: http://forum.xda-developers.com/showthread.php?t=1970566
Farhad1909 said:
Thanks. Could u tell me a bit more about the case. I have read some reviews and found out that their cover wears a bit after a couple of weeks. Is that true and about the stylus.....could u kindly recommend me one ? Thanks again
Click to expand...
Click to collapse
I've only had mine for a couple of weeks and so far no issues here. This is under pretty heavy use as well, as I take my Nexus 7 with me everywhere that I go. The case works really well though, it has a snug fit on the N7 so it doesn't move around inside of it at all, the smart cover that turns the screen on when you open the flap back has worked flawlessly, the hand strap for the back is really nice for using it in portrait mode while laying in bed or for just holding it up during prolonged periods, and the landscape stand is a little tricky to figure out at fist...but works just fine once you figure it out. I'd recommend some kind of sound toggle app for your notification bar as well, because the case does make it a bit of a pain to reach the physical buttons. But that's not really Poetic's fault, the way the buttons angle down with the curve of the backside of the tablet makes them kind of annoying for any case that doesn't have the same slope on it.
As far as stylus' go, I heard good things about this one and it was still fairly cheap...I just got it in the mail a couple of days ago but so far, so good:
http://www.amazon.com/gp/product/B008MOHLVC/ref=oh_details_o01_s00_i00
Visa Declined said:
Excellent protection: http://forum.xda-developers.com/showthread.php?t=1970566
Click to expand...
Click to collapse
The thing is i need to wait for 3-4 months to receive any accessories for the nexus 7. So, meanwhile i need to live with the poetic brand as its the only one around.
Vepaot said:
I've only had mine for a couple of weeks and so far no issues here. This is under pretty heavy use as well, as I take my Nexus 7 with me everywhere that I go. The case works really well though, it has a snug fit on the N7 so it doesn't move around inside of it at all, the smart cover that turns the screen on when you open the flap back has worked flawlessly, the hand strap for the back is really nice for using it in portrait mode while laying in bed or for just holding it up during prolonged periods, and the landscape stand is a little tricky to figure out at fist...but works just fine once you figure it out. I'd recommend some kind of sound toggle app for your notification bar as well, because the case does make it a bit of a pain to reach the physical buttons. But that's not really Poetic's fault, the way the buttons angle down with the curve of the backside of the tablet makes them kind of annoying for any case that doesn't have the same slope on it.
As far as stylus' go, I heard good things about this one and it was still fairly cheap...I just got it in the mail a couple of days ago but so far, so good:
http://www.amazon.com/gp/product/B008MOHLVC/ref=oh_details_o01_s00_i00
Click to expand...
Click to collapse
Wow that was more then helpful. Thanks a lot.
http://www.amazon.com/gp/product/B008D2POAS/ref=oh_details_o00_s00_i00
This is the case I purchased. Sounds about the same as the poetic, but also includes a good screen protector.
Sent from my Nexus 7 using xda premium
I have dropped mine a few times from different heights on different surfaces and its fine. But if you drop it right it will probably shatter, just get a case. Something like this if you are really clumsy.
http://www.amazon.com/Bobj-Rugged-C...3SQAI9BQY42F6&qid=1355563353&s=generic&sr=1-6
Sent from my Nexus 7 using Tapatalk 2
Asus have international warranty for it.
Beamed from my Maguro.
If you ever want to buy a case throughout the internet I'd be more than happy to help a fellow owner out and re-ship to you!
I don't want to persuade you not to get one because I love the n7 and think everyone should have one, but i just broke my second one. My daughter dropped the first one and the corner of the screen shattered. I didn't have insurance because I've never dropped or lost a phone or laptop or anything, so it cost full price to replace it.
I had the second one in my back pocket, bent down, and screwed up the screen. My pants aren't tight but my butt put a little bit of leverage on the middle of the screen and broke it. When I turned it on later, the screen has a discolored line through it and a pattern of random lines on each side and no normal picture. The screen glass didn't crack, but the screen internals must have. I paid $50 for insurance so I hope it will be replaced with no hassle.
Long story short, I'll never use an n7 without a protective case again, and I've never used a case on any device.
Thanks a lot guys....I have taken all the advice into consideration and have found a satisfying solution. Gonna wait three months and buy through a friend in US.
Edit : How can I close the thread ?
Farhad1909 said:
Thanks a lot guys....I have taken all the advice into consideration and have found a satisfying solution. Gonna wait three months and buy through a friend in US.
Edit : How can I close the thread ?
Click to expand...
Click to collapse
The thread will close its self or help some one else ..
Sent from my Nexus 7 using xda premium

Should I return?

Recently my Nexus 4 got scuffed but I'm not sure how. Should I return the phone as it also rattles with minimal shaking and was made in January despite it being bought just around 4 days ago. This is the first phone I've scratched and I am horrified. It wasn't even me who did it, my mother dropped it while I was showing her it but no damage occured . The scuff then happened later for no apparent reason.
I love the phone and hate to lie and send the phone back but I could say it was also down to the rattling I was returning it?
What should I do?
is it ethical.
no
expertzero1 said:
is it ethical.
no
Click to expand...
Click to collapse
+1
mr.fast said:
What should I do?
Click to expand...
Click to collapse
Live with it.
mr.fast said:
Recently my Nexus 4 got scuffed but I'm not sure how. Should I return the phone as it also rattles with minimal shaking and was made in January despite it being bought just around 4 days ago. This is the first phone I've scratched and I am horrified. It wasn't even me who did it, my mother dropped it while I was showing her it but no damage occured . The scuff then happened later for no apparent reason.
I love the phone and hate to lie and send the phone back but I could say it was also down to the rattling I was returning it?
What should I do?
Click to expand...
Click to collapse
Get it phone case and kick your brother's behind. LOL. No seriously, get a case or tell your brother to get you a case.
The rattle you hear I hear it on mine as well. I feel like a little baby. Goo goo ga ga
The rattle is normal, its the camera auto focus (or the sim tray). Google wont accept a damaged phone unless you really do the dirty on them and say it came like that.
Seems like everyone with OCD owns this phone.
We have guys shaking phones like a etch a sketch, pressing against the back glass trying to hear cracking sounds, looking at the phone from awkward angles just to see if the the glass is separating from the rubber bezel and now we have a guy ready to commit a crime cause his phone has a scratch.
SMDH
Sent from my Nexus 4 using xda app-developers app
But I'm not entirely sure how it scratched so easily. I'm mythed how it got there. I've never scratched anything before. Even without Gorilla Glass.
I'm also convinced it could've been the bumper. It rattles even when moving the phone and not shaking it. The scratch has just made me lean towards a replacement more.
Will Google accept a scratched phone with a factory defect?
Yes they would accept it back with a factory defect but they could just repair the defect and send it back to you still scratched as that is not covered
Sent from my Nexus 4 using xda app-developers app
as someone said before, the rattling is normal. every n4 rattles. a scratch won't hurt you and seeing how you caused it i don't think you should send it in. you got this thing for 299 $ which is a steal, they sold 10 pieces of it worldwide because they can't rival samsungs broadway antics - why putting even more weight on their shoulders.
this is why I got a case as soon my Nexus 4 arrived. Lmao! OP is gonna lie for it. Sure why not. Blame the phone companies for making the phone so easily breakable or maybe its the nature fault for the way it works.
Man threads like these why I enjoy coming to xda. It's full of wins!!!
Sent from my Nexus 4 using xda premium
badboy47 said:
this is why I got a case as soon my Nexus 4 arrived. Lmao! OP is gonna lie for it. Sure why not. Blame the phone companies for making the phone so easily breakable or maybe its the nature fault for the way it works.
Man threads like these why I enjoy coming to xda. It's full of wins!!!
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I only bought it around 3/4 days ago. I could request a replacement. There is no way a phone should've scuffed/scratched that easily. I like the phone and don't want to live with scratches. I've seen people return scratched Nexus 4s to shops and they've accepted them. No I'm not going to lie. It's just that the scratch has made me lean towards an RMA.
Never have I scratched a phone.
mr.fast said:
I only bought it around 3/4 days ago. I could request a replacement. There is no way a phone should've scuffed/scratched that easily. I like the phone and don't want to live with scratches. I've seen people return scratched Nexus 4s to shops and they've accepted them. No I'm not going to lie. It's just that the scratch has made me lean towards an RMA.
Never have I scratched a phone.
Click to expand...
Click to collapse
Didn't you just say in the original post your momma dropped it? So do phones just magically get scuffed?
So how will you go about this RMA? Do they take phones back cause they got scuffed?
Sent from my mint condition unstuffed Nexus 4 using xda app-developers app
shook187 said:
Didn't you just said in the original post your momma dropped it? So do phones just magically get scuffed?
Sent from my mint condition unstuffed Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Yes she did but the scuff appeared a couple of days after. I still don't know what caused it. I would live with the scratch if it was my fault and was small but I did nothing to scuff/scrape the phone. The scrape is along the right convex edge.
mr.fast said:
Yes she did but the scuff appeared a couple of days after. I still don't know what caused it. I would live with the scratch if it was my fault and was small but I did nothing to scuff/scrape the phone. The scrape is along the right convex edge.
Click to expand...
Click to collapse
You ever cut yourself and it bleeds a few seconds after?
Sent from my Nexus 4 using xda app-developers app
shook187 said:
You ever cut yourself and it bleeds a few seconds after?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Trust me the scuff wasn't there. I wasn't happy and inspected the phone in all kinds of light. I also cleaned it plenty of times.
I have just read two other threads today... one from someone who RMA'd a phone with shattered back glass that stopped working, but neglected to mention the broken glass. Another from someone who mistakenly connected a 12v car battery directly to the charging port and fried the charging circuit (among other things) and neglected to tell Google about that as well. I won't cite countless other post I have read from folks exercising similar behavior.
I almost feel sorry for Google... but mainly feel sorry for people who still play by the rules and take responsibility for their own actions as they will most likely pay for the unethical behavior of others via higher pricing and more hoops to jump through to get legitimate issues taken care of in the future.
I agree. I'm sure Google wouldn't take a phone back only because its scuffed. I'm sure the original poster will create some fake reason why he's returning the phone.
Sent from my Nexus 4 using xda app-developers app
shook187 said:
I agree. I'm sure Google wouldn't take a phone back only because its scuffed. I'm sure the original poster will create some fake reason why he's returning the phone.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
I won't. I hate liars as much as everyone else. Personally, I was expecting my mother to pay for it (which didn't go down well )
The volume buttons aren't easy to press and the phone's sim tray (not the lense) rattles with normal use. Another problem is a line on the top left edge on the phone (looks like a plastic mold mark). I do actually have plenty of reason to replace the phone. It's just the scratch has made me lean to a replacement more. Not only that, I received the phone 4/5 days ago and it was made early February; and without plastic nubs.
Do what you gotta do, whatever makes you sleep better at night. I'm not sure how Google handles returns but they could easily consider that as wear and tear deny an RMA.
Sent from my Nexus 4 using xda app-developers app

Condition you got your tablet in.

What's the condition you got your tablet in? Were there any defects?
Prostrate. Definitely prostrate. Tablet was perfect though. Mods - humor can only be suppressed so far.
Sent from my Nexus 7 using xda app-developers app
Factory sealed.
Why do you ask?
Are people getting used, physically damaged ones?
Odd question. Regardless, my 32 gig unit from Memory Express in Calgary, Alberta was perfect, the box was in great shape, fully sealed and not damaged. The tablet had it's plastic protector wrapped around it, all accessories also as expected.
Sent from my Nexus 7 using Tapatalk 2
Maybe they're asking if it arrived without any defects?
IDK....
Mine was Ø defects.
I don't know exactly if this is suppose to be like this...But I've noticed that my N7 Gen2 arrived with these strange little "knicks", "dings" or indents...Whatever you wanna call them....Right between where the edge of my device is and where the screen starts.
It's a very minor defect if it is one...So I won't be returning it as everything else is perfect on it, and isn't exactly worth the hassle.
Like others, mine was factory sealed, the battery had about a 40% charge (I picked it up at a local Staples store).
My n7 came factory sealed but it has an oil slick on the back around the nexus label. In addition, I have noticed some of the reported problems with the gps and momentary freezing when I'm using a browser. Otherwise, I am quite happy with my n7.
jcoe0723 said:
I don't know exactly if this is suppose to be like this...But I've noticed that my N7 Gen2 arrived with these strange little "knicks", "dings" or indents...Whatever you wanna call them....Right between where the edge of my device is and where the screen starts.
It's a very minor defect if it is one...So I won't be returning it as everything else is perfect on it, and isn't exactly worth the hassle.
Click to expand...
Click to collapse
Can you post a picture?
Sent from my Nexus 4 using xda app-developers app
Richieboy67 said:
Can you post a picture?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Hmm...I tried taking pictures...But they're pretty small, and I don't exactly have a super good camera (N4). The pictures I tried taking, just had light reflecting in the area I'm talking about.
Here is what I got:
!NOTE!: The very bright part at the top isn't what im talking about..Thats just light reflecting...But you can sort've make out in the very corner, the "dings" I was talking about. This is all around the device in the crack between where the screen (glass/whatever) and the device edge. As I said...Its minor for me, and not really worth taking back.
http://i.imgur.com/98QFho4.jpg
Mine was nude.
Sent from my Nexus 7 using xda app-developers app
The tablet was used! Smudges all over the place! In fact, someone had already downloaded and installed angry birds!
I specifically remember asking Best Buy to ship me a brand new model!
Oh well..
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Kidding. Thread seems oddly worded. Sounds like 'did the tablet arrive in new condition or used', rather than, 'did your tablet have any defects'?
Sent from my SGH-I747M using Tapatalk 2
Sexy
Mine was perfect. Fresh like spring water and smelled like happy.
Sent from my Nexus 7 using xda app-developers app
danvee said:
Factory sealed.
Why do you ask?
Are people getting used, physically damaged ones?
Click to expand...
Click to collapse
yeah, kinda. people are complaining about light bleeding and stuff.
Makes more sense now that you edited the OP. :thumbup:
jcoe0723 said:
I don't know exactly if this is suppose to be like this...But I've noticed that my N7 Gen2 arrived with these strange little "knicks", "dings" or indents...Whatever you wanna call them....Right between where the edge of my device is and where the screen starts.
It's a very minor defect if it is one...So I won't be returning it as everything else is perfect on it, and isn't exactly worth the hassle.
Click to expand...
Click to collapse
Odd, I thought I was the only one. Picked mine up at a local Wal-Mart on a whim and was expecting a pristine N7 like my first four 2012 N7s. Checked the seals on the box just in case and they were all good, but was surprised to see what looked like a smudge/fingerprint on the screen after taking off the plastic (not mine, obviously) as well as little nicks on the top left edge right in between the screen and the back. Almost looks like as if someone tried to pry the thing open... the device itself works perfectly with no issues so I'm still trying to decide if it's worth taking a gamble and exchanging it for a new one.
Brand new. Still sealed. No issues or problems so far. 32GB Model Nexus 7
Sent from my HTC One using Tapatalk 2
Picked first at Staples had been opened (seal on white box ropes) and plastic taken off abs it was already on. The screen was just off. In fact I looked at battery stats and it showed the tablet on just for a sec and not awake until 7 days later when I got it. I returned BC it had a dead pixel. Second was sealed and all however I am having multi touch issues. Just my luck.
Sent from my SPH-L710 using Tapatalk 4
jcoe0723 said:
Hmm...I tried taking pictures...But they're pretty small, and I don't exactly have a super good camera (N4). The pictures I tried taking, just had light reflecting in the area I'm talking about.
Here is what I got:
!NOTE!: The very bright part at the top isn't what im talking about..Thats just light reflecting...But you can sort've make out in the very corner, the "dings" I was talking about. This is all around the device in the crack between where the screen (glass/whatever) and the device edge. As I said...Its minor for me, and not really worth taking back.
http://i.imgur.com/98QFho4.jpg
Click to expand...
Click to collapse
Mine also had a similar situation around the edge and I also have a small spec of im assuming dust under the screen but it doesn't bother me too much so i wont return it.

[Q] Paint peeling off comes under warranty?

Hey guys. I got my Nexus6P exactly on the 1st of this month through a local retailer here called Poorvika mobiles. Pretty awesome and I've had no problems until today when I found the paint on the right corner edge of my phone seems to have peeled off. I'm pretty sure it's not a scratch as I've had a Spigen rugged armor case since day 10 and I check my phone occasionally for issues. I want to know if this would come under warranty as this is pretty soon for a phone of this cost to have paint come off. Picture attached to post.
Couldn't attach picture to first post for some reason. Posting here.
And will they accept if I return it?
Maybe, call them and report your results.
They might, but you'll need to contact them...
It's rudimentary...
Sent from my Nexus 6P using Tapatalk
UPDATE: So I remove my case today for the first time after taking that picture and holy f**k. It's chipped on the top. It's been in the case the whole time. Right now, I'm at home most of the time and the phone is either with me or on a table. It hasn't fallen even once to date. I have no clue as to what is happening
You could try to change the phone but maybe you might get a replacement with eg. faulty pixels. If you use a case, I would not bother about this problem. Just for the fun of it, when was your phone manufactured ? Mine was built in 11/13.
What about when you're sleeping can you fully account for the devices whereabouts
Sent from my Nexus 6P using Tapatalk
Gorgtech said:
You could try to change the phone but maybe you might get a replacement with eg. faulty pixels. If you use a case, I would not bother about this problem. Just for the fun of it, when was your phone manufactured ? Mine was built in 11/13.
Click to expand...
Click to collapse
Mine was manufactured on 11/11. And I think I'll head over to the store now and show it to them. The problem right now is I have no real proof of anything. Anyway, I guess it'll be worth the ask. One of the reasons, I purchased this phone apart from it's awesome performance is the looks. It sucks to see this happening to a great phone like this so early.
bipoler said:
What about when you're sleeping can you fully account for the devices whereabouts
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Yeah. I live with my parents who hate android so they never touch my phone. Apart from that, I sleep the last at night so there's no way anyone could've taken it. Also it's in its case all the time.

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