Backup w/ Broken Screen? (TWRP Installed) - Galaxy Note 3 Q&A, Help & Troubleshooting

Hey guys, I recently broke the LCD on my Note 3 running stock KitKat ( :crying: ) and realized I hadn't done a nandroid backup in quite some time...
I tried the obvious adb pull, but for some reason I couldn't even get into adb shell or see my device in the device list like I had previously.
I'm all out of ideas now...
Could somebody please throw some help my way?

Does your phone even boot up? Do you get sound, vibration, anything to indicate it's still working internally beside blank screen?
Are you going to try to fix it? buy new one? upgrade to Note 4? Me and my wife used to own GS3 and when she broke her screen, I swapped motherboard with mine to copy pictures mostly and some other stuff, but we werent going to fix it, since I decided to get her GS5.

pete4k said:
Does your phone even boot up? Do you get sound, vibration, anything to indicate it's still working internally beside blank screen?
Are you going to try to fix it? buy new one? upgrade to Note 4? Me and my wife used to own GS3 and when she broke her screen, I swapped motherboard with mine to copy pictures mostly and some other stuff, but we werent going to fix it, since I decided to get her GS5.
Click to expand...
Click to collapse
I'm getting a replacement through the phone insurance. It does turn on and function perfectly normal, the screen just has a tiny, tiny fracture point with a crack spanning across the screen horizontally, rendering the bottom half unusable. The top half is functioning though.
I cannot unlock my phone or make a backup with the bottom half not working.

Try using a bluetooth mouse or wired mouse with otg cable
Sent from my SM-N9005 using Tapatalk 2

http://forum.xda-developers.com/showthread.php?t=2786395
Could help, made for exactly your problem. If you manage to get it working download Nandroid Offline backup, which allows you to make a Nandroid backup from Android itself, rather than CWM/TWRP.
EDIT -- Just checked and it works an absolute treat. Providing you had USB Debugging enabled before your phone got broke, it should work fine. It even has the option to swipe to unlock or disable a pattern unlock if you had one enabled.

Pagnell said:
http://forum.xda-developers.com/showthread.php?t=2786395
Could help, made for exactly your problem. If you manage to get it working download Nandroid Offline backup, which allows you to make a Nandroid backup from Android itself, rather than CWM/TWRP.
EDIT -- Just checked and it works an absolute treat. Providing you had USB Debugging enabled before your phone got broke, it should work fine. It even has the option to swipe to unlock or disable a pattern unlock if you had one enabled.
Click to expand...
Click to collapse
Thank you for the link - it looks like it would be a great solution, but unfortunately I cannot enable USB debugging with the code given :\. I may be out of luck

Well, if nothing else works and data on the phone is that important, then you need to convince the insurance company to send you new Note 3 first and swap the MB as I suggested to retrieve the data, then put everything back to original. I have not done this on Note 3, but GS3 was probably one of easier electronics repairs I've done, just follow one of many youtube videos, to make sure you don't break some wire, before disconnecting. Possibly a shop could do that for you.

Well, freakin sweet deal. After being on the phone with the insurance company and US Cellular for two and a half hours and having them tell me everybody was out of Note 3's and they would only give me $400 bucks for my old phone minus my $175 deductible, I received another call from management at the insurance company apologizing and letting me know that they'd offer me $725.
It just so happens the new Note 4 is $770, so thank the Lord I'm in a good spot!

Related

[Q] Android geniuses, help me! Smashed Nexus 4 screen after 6 days, options?

Hey guys I need some advice on what to do with my Nexus 4 - I had it for less than a week when it slid right onto the kitchen tiles, and as a result I have an unrooted Nexus 4 with developer options disabled, a pattern screen lock and a completely smashed and unresponsive touch screen.
I don't want to fix the screen if I can help it as I would just end up selling it and would basically break even on just the repairs.
From my current position is there any way to get the phone functional in terms of being able to use a keyboard and mouse with it, perhaps as a server or some other capacity like that?
Please list any and all ideas of how you would proceed from here, from the research I've done it seems as though I'm severely limited by the fact I can't change certain settings without the touchscreen working (Such as getting OTG working)
PS. I don't care about getting data back, just want to be able to use the phone in some way so it's not a complete loss, if possible!
GrombleTromble said:
Hey guys I need some advice on what to do with my Nexus 4 - I had it for less than a week then I thought it would be fun to drop it on the kitchen tiles, and as a result I have an unrooted Nexus 4 with developer options disabled, a pattern screen lock and a completely unresponsive touch screen.
I don't want to fix the screen if I can help it as I would just end up selling it and would basically break even on just the repairs.
From my current position is there any way to get the phone functional in terms of being able to use a keyboard and mouse with it, perhaps as a server or some other capacity like that?
Please list any and all ideas of how you would proceed from here, from the research I've done it seems as though I'm severely limited by the fact I can't change certain settings without the touchscreen working (Such as getting OTG working)
Click to expand...
Click to collapse
I wonder how did u think of such S**t with this Lovely baby.
You had FUN! Now just pay the price for having fun with the unresponsive screen. Njoy.
Rohit :/ He didn't mean it literally. you are shame for us Indians..
OP - nexus 4 can't output enough power to use a keyboard or mouse.. Boot into recovery factory reset and flash a kernel that supports OTG. Then MAYBE with a Y-Cable you could connect a device to use.. though I doubt it.. Go to your nearest LG shop and repair it and BUY A CASE.
GrombleTromble;4178069..
PS. I don't care about getting data back said:
1.Cough up $150 to LG to fix it.
2. Read the return policy. In 2012, It stated you can "return the device for ANY reason within 14 days". In 2013, its been revised.
3. Sale it on amazon and ebay for $200-250.
Click to expand...
Click to collapse

[Q] Tricky and sticky situation!

So I have an LG G2 on my hands, I've dropped it twice now and the second time the screen shattered. And now it won't register any touch at all. My dad is going to India soon and he's going to look for someone to fix it there (because its cheaper in India I think). But the problem is, I want to back up my data before he does it and I don't know how to any more. I've tried plugging it into the PC but it won't register the device any more, tried installing usb drivers via device manager but no luck. Can'd do anything on the phone either because no touch. I'd be happy to be able to do a remote wipe, don't even care about the data any more. Just don't want anyone else to have the data (no there're no nudes on it, but other sensitive / personal data).
Any suggestions?
railpressureflip said:
So I have an LG G2 on my hands, I've dropped it twice now and the second time the screen shattered. And now it won't register any touch at all. My dad is going to India soon and he's going to look for someone to fix it there (because its cheaper in India I think). But the problem is, I want to back up my data before he does it and I don't know how to any more. I've tried plugging it into the PC but it won't register the device any more, tried installing usb drivers via device manager but no luck. Can'd do anything on the phone either because no touch. I'd be happy to be able to do a remote wipe, don't even care about the data any more. Just don't want anyone else to have the data (no there're no nudes on it, but other sensitive / personal data).
Any suggestions?
Click to expand...
Click to collapse
The phone can still boot, right?? If you have one of them USB on the go cables/adapter, then you could just plug in a mouse to operate the phone
Oh god why didn't I think of that! Brilliant! You, sir, are amazing. Many thanks!

[Q] Data retrieval with no screen

My Note 3 died on me recently. The screen flashed lots of colours and went off. If I boot it up, sometimes the screen works for a few seconds, then it 'crackles' with colours and goes off again.
I think the phone itself still runs, but you can't see. I took it to an official Samsung repair place, we thought just the screen needed replacing, but the new screen did the same. They think the main board has gone, which looks quite expensive.
If I boot into recovery, can I get a backup from it with the screen off using the command prompt? There's only a few apps I would like the data from.
I'm thinking I might do this, then buy a cheap 2nd hand Note 3 and sell this one for spares/repairs. (I have no warranty)
Through ADB you can copy data from phone.
Thanks, can you give any detail on how?
AndyCr15 said:
Thanks, can you give any detail on how?
Click to expand...
Click to collapse
Using ADB, there is not quick way about it.
What i mean is i cannot just give you a one liner and away you go with it.
Do a quick search, Or start here
http://forum.xda-developers.com/showthread.php?t=2011811

Verizon S5 - ClockworkMod Recovery? (Broken screen, need to enable USB debugging)

A very good friend of mine (whom I would like to earn a box of brownie points with) cracked the LCD on her G900V. The phone still works, alerts go off when she gets Facebook messages, etc, so that is good.
Initially I was going to use the MHL cable in conjunction with a USB OTG cable to gain access to it so we can get her photos off of it, as well as backup her SMS's and other things she didn't have backed up (read: everything). Unfortunately, for whatever reason, her phone will not display with the Samsung MHL adapter. It works on my Note 3, S4 and a busted LCD S4, but not on her S5. I think something else may have happened that caused the LCD to not work. It has been cracked for a while, but usable. Then one afternoon it just went black.
What I need to do is get USB debugging enabled so I can use ADB or AndroidControl to get the data / pictures off. After reading and reading, I came across a thread where it says CWM has debugging enabled by default. GREAT! I'm able to get the phone into download mode (ODIN recognizes it), but I can't seem to find an appropriate recovery to load on it.
Any help?
I'm 99% certain unless it was a developer device it has a locked bootloader, so not possible, sorry man.
Sent from my SAMSUNG-SM-G900A using Tapatalk
I had the same problem with my S4. The screen broke and I could not veto the HML cable to work. I used it before to watch movies with the S4 so it must have been something to do with the broken screen. I didn't want to sell or give away my phone (or turn it in for warranty) with all of my personal data on it. My final solution was to swap the motherboard to another S4 and recover my data. While I was at it I wiped all of my data and encrypted the phone so nothing could be recovered from it.
Sent from my SM-P900 using Tapatalk
REHolt218 said:
I had the same problem with my S4. The screen broke and I could not veto the HML cable to work. I used it before to watch movies with the S4 so it must have been something to do with the broken screen. I didn't want to sell or give away my phone (or turn it in for warranty) with all of my personal data on it. My final solution was to swap the motherboard to another S4 and recover my data. While I was at it I wiped all of my data and encrypted the phone so nothing could be recovered from it.
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Another possible variation on this is if youre already taking it apart, maybe just take out the internal sd card, im not sure how it works on this phone but on my old windows phone you just undid some screws and moved some foil stuff and the sd slot with the card was there, just dont confuse this with the already exposed one.
Sent from my SAMSUNG-SM-G900A using Tapatalk

Screen doesn't work anymore! Please Help!

Hello there,
today, it just happened out of the blue, my pretty new S7 does only show up a blank grass green screen now! It can be turned off and on, touch works. I just can't see anything at all anymore. I really need a way to mirror the screen to the PC or something... USB debugging is not active :crying:. There are some apps installed, I need to use because I have to create the backup files in them!
What would be the easiest way to get access to this?
The phone is connected to my WiF if that helps.
Thank you so much!
I need help really urgently. (
Put it in download mode and reflash in odin
Sent from my SM-G935F using Tapatalk
NewHere92 said:
I need help really urgently. (
Click to expand...
Click to collapse
If you can aquire a mhl cable for your s7 you will be able to output the video output of the s7/edge to a tv/display. Just search mhl cable for s7 edge on amazon or ebay and you should be good to go.
Edit: just read the s7 and the s7 edge don't support mhl so you might be out of luck.
@Rydah805 I want to backup my data .... and I don't think that would help at all. The screen is pretty much done.
@amar95353 I read online that there is no more MHL support on the S7 anymore.
NewHere92 said:
@Rydah805 I want to backup my data .... and I don't think that would help at all. The screen is pretty much done.
@amar95353 I read online that there is no more MHL support on the S7 anymore.
Click to expand...
Click to collapse
Your SOL on data. You can try SmartSwitch on PC but even then you'll need to approve the backup via the phone.
Sent from my SM-G935F using Tapatalk
NewHere92 said:
Hello there,
today, it just happened out of the blue, my pretty new S7 does only show up a blank grass green screen now! It can be turned off and on, touch works. I just can't see anything at all anymore. I really need a way to mirror the screen to the PC or something... USB debugging is not active :crying:. There are some apps installed, I need to use because I have to create the backup files in them!
What would be the easiest way to get access to this?
The phone is connected to my WiF if that helps.
Thank you so much!
Click to expand...
Click to collapse
Original answer deleted. I'm a complete idiot. I should have checked but believe I was given incorrect information from my sprint sales person on location of reset. Sorry.
I turned off the phone many times.
Phone works fine, just the screen doesn't. I found a lot of forum posts for this problem it seems common...
I didn't root this phone.
Now, I finally know what's the hole for LMAO! What does happen if I poke it? Update: Hey, that hole is not used for resetting the phone. It's for noise reduction.
I don't think this will help on a broken screen anyway.
slaldrich said:
i assume you turned your phone completely off and on again (not just the screen).
If you did that, did you try a reset? There is a little hole on the top of your phone and in your box, you received a little tool. Poke the hole and hold it in until something happens (a few secs). This sort of reset is like pulling the battery. You should not lose any data in doing this.
If you created this problem by trying to root your phone unsuccessfully... Then you will probably need to odin new stock software.
Click to expand...
Click to collapse
please dont put anything in that hole. This is not a reset button............... ITS A MICROPHONE and that tool its design to open the sim card bay.
Don't worry, I wont do that.
I'm so stuck here... and also I need to send this phone to T-Mobile! Right now I 'm using an iPad as a phone replacement. lol
Just wish I could save this data...
Is your screen experiencing this?
http://i.imgur.com/iOmtR2T.jpg
If so, it's a defective screen.
I got mine replaced already since it was under 30 days replacement guarantee. You can read more about it here: http://forum.xda-developers.com/showthread.php?t=3359221
But the bad news is you won't be able to backup anything. I had to sacrifice a lot of stuff as well.
This is exactly what my screen does look like! And I did not only had problems with the screen, I wasn't able to get my carrier's settings automatically, I have problems with the charging, it won't display my phone number in the settings and also sometimes the camera app freezes. I installed the updates which didn't change anything. This new smartphone which doesn't even has a tiny scratch, never fall down is totally wrecked. Really disappointed about this "top high end" phone. I don't trust, that it will work after they "repeard it". I have it since release.
It's like really a huge amount of data... Of one app it is everything from 2 years (7GB)! There is no possibility to create a backup, you can just send the data to a new phone via WiFi that's all. If your phone breaks everything is lost.
I realized many app developers don't take enoughh care of backup solutions.
Yesterday the screen got back to life but just for a short moment
So it seems like there is no way to get back this data...
Can I get back my WhatsApp backup at least? I was able to create a backup before the screen died. When I plug in the phone to PC I can see "Samsung Galaxy S7 Edge" in my explorer an that's about it. When I click on it there is no content to show.
I just got an idea how to enable the god damn USB debugging!
Can someone share here how to connect the device as a mass storage to PC (by screenshots please)!
I was just thinking, I can work my way to the Developer Options by taking screenshots but I need to access the media for this!
When I connect the device to PC and then click on Samsung Galaxy S7 Edge it's empty... There most be done something before.
Thanks!
You guys can call me a ****ing genius! I managed to install Teamviewer by taking screenshots and look at them on the PC (I set up the device as mass storage blindly) so I knew what to do next. It was still tricky but possible.
I'm recovering my data now.
Thanks to the Google voice app I was able to type in "Teamviewer"
Thank you anyway!
NewHere92 said:
You guys can call me a ****ing genius! I managed to install Teamviewer by taking screenshots and look at them on the PC (I set up the device as mass storage blindly) so I knew what to do next. It was still tricky but possible.
I'm recovering my data now.
Thanks to the Google voice app I was able to type in "Teamviewer"
Thank you anyway!
Click to expand...
Click to collapse
WTF bro! You seem to hack it pretty easily!
Wish you had done that before mine got replaced.
Now I have permanently lost my previous data
techsammy said:
WTF bro! You seem to hack it pretty easily!
Wish you had done that before mine got replaced.
Now I have permanently lost my previous data
Click to expand...
Click to collapse
It wasn't really easy dude... The most difficult was to make this damn thing work as a mass storage device. So I could finally have access to the data on the Windows Explorer.... I was just touching on the screen like a maniac!
But this is a way to do it guys. If you own a Galaxy S7 Edge I recommend to activate USB debugging and install Teamviewer quick support (Samsung version, there are different editions) just in case the screen breaks. lol I install Teamviewer on all my devices now...
Hey! The same thing just happened to my phone an hour ago. Green grassy screen. It's terrible!
Ok, so what were the steps you took in order to get to where you can turn on USB debugging and backup your phone?
Well, what happens when you connect your phone to your Computer (USB)? If nothing, then you need to check connect the device as camera or mass storage, blindly! Which is kinda tricky... You need to pull down your notification bar and then select the USB options thing and in this menu which pops up you need to select camera or mass storage... But once you get that done, you're good to go! You will be able to take screenshots and view them on your computer instantly. You don't really need to care about USB debugging, you can just get Teamviewer Quick Support (for Samsung) that is really important, the normal version won't work!
NewHere92 said:
Well, what happens when you connect your phone to your Computer (USB)? If nothing, then you need to check connect the device as camera or mass storage, blindly! Which is kinda tricky... You need to pull down your notification bar and then select the USB options thing and in this menu which pops up you need to select camera or mass storage... But once you get that done, you're good to go! You will be able to take screenshots and view them on your computer instantly. You don't really need to care about USB debugging, you can just get Teamviewer Quick Support (for Samsung) that is really important, the normal version won't work!
Click to expand...
Click to collapse
Thanks for the reply. It actually looks like my issue was much worse. My phone degraded pretty quickly, since I wrote my post. It got to a point that while I could type on my lockscreen, it wouldn't go past and enter the OS. I didn't even have a green screen anymore, the screen turned to an off black. At that point, I gave up and sent it in for repairs. I think the motherboard got fried.

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