[Q] Tricky and sticky situation! - G2 Q&A, Help & Troubleshooting

So I have an LG G2 on my hands, I've dropped it twice now and the second time the screen shattered. And now it won't register any touch at all. My dad is going to India soon and he's going to look for someone to fix it there (because its cheaper in India I think). But the problem is, I want to back up my data before he does it and I don't know how to any more. I've tried plugging it into the PC but it won't register the device any more, tried installing usb drivers via device manager but no luck. Can'd do anything on the phone either because no touch. I'd be happy to be able to do a remote wipe, don't even care about the data any more. Just don't want anyone else to have the data (no there're no nudes on it, but other sensitive / personal data).
Any suggestions?

railpressureflip said:
So I have an LG G2 on my hands, I've dropped it twice now and the second time the screen shattered. And now it won't register any touch at all. My dad is going to India soon and he's going to look for someone to fix it there (because its cheaper in India I think). But the problem is, I want to back up my data before he does it and I don't know how to any more. I've tried plugging it into the PC but it won't register the device any more, tried installing usb drivers via device manager but no luck. Can'd do anything on the phone either because no touch. I'd be happy to be able to do a remote wipe, don't even care about the data any more. Just don't want anyone else to have the data (no there're no nudes on it, but other sensitive / personal data).
Any suggestions?
Click to expand...
Click to collapse
The phone can still boot, right?? If you have one of them USB on the go cables/adapter, then you could just plug in a mouse to operate the phone

Oh god why didn't I think of that! Brilliant! You, sir, are amazing. Many thanks!

Related

Backup w/ Broken Screen? (TWRP Installed)

Hey guys, I recently broke the LCD on my Note 3 running stock KitKat ( :crying: ) and realized I hadn't done a nandroid backup in quite some time...
I tried the obvious adb pull, but for some reason I couldn't even get into adb shell or see my device in the device list like I had previously.
I'm all out of ideas now...
Could somebody please throw some help my way?
Does your phone even boot up? Do you get sound, vibration, anything to indicate it's still working internally beside blank screen?
Are you going to try to fix it? buy new one? upgrade to Note 4? Me and my wife used to own GS3 and when she broke her screen, I swapped motherboard with mine to copy pictures mostly and some other stuff, but we werent going to fix it, since I decided to get her GS5.
pete4k said:
Does your phone even boot up? Do you get sound, vibration, anything to indicate it's still working internally beside blank screen?
Are you going to try to fix it? buy new one? upgrade to Note 4? Me and my wife used to own GS3 and when she broke her screen, I swapped motherboard with mine to copy pictures mostly and some other stuff, but we werent going to fix it, since I decided to get her GS5.
Click to expand...
Click to collapse
I'm getting a replacement through the phone insurance. It does turn on and function perfectly normal, the screen just has a tiny, tiny fracture point with a crack spanning across the screen horizontally, rendering the bottom half unusable. The top half is functioning though.
I cannot unlock my phone or make a backup with the bottom half not working.
Try using a bluetooth mouse or wired mouse with otg cable
Sent from my SM-N9005 using Tapatalk 2
http://forum.xda-developers.com/showthread.php?t=2786395
Could help, made for exactly your problem. If you manage to get it working download Nandroid Offline backup, which allows you to make a Nandroid backup from Android itself, rather than CWM/TWRP.
EDIT -- Just checked and it works an absolute treat. Providing you had USB Debugging enabled before your phone got broke, it should work fine. It even has the option to swipe to unlock or disable a pattern unlock if you had one enabled.
Pagnell said:
http://forum.xda-developers.com/showthread.php?t=2786395
Could help, made for exactly your problem. If you manage to get it working download Nandroid Offline backup, which allows you to make a Nandroid backup from Android itself, rather than CWM/TWRP.
EDIT -- Just checked and it works an absolute treat. Providing you had USB Debugging enabled before your phone got broke, it should work fine. It even has the option to swipe to unlock or disable a pattern unlock if you had one enabled.
Click to expand...
Click to collapse
Thank you for the link - it looks like it would be a great solution, but unfortunately I cannot enable USB debugging with the code given :\. I may be out of luck
Well, if nothing else works and data on the phone is that important, then you need to convince the insurance company to send you new Note 3 first and swap the MB as I suggested to retrieve the data, then put everything back to original. I have not done this on Note 3, but GS3 was probably one of easier electronics repairs I've done, just follow one of many youtube videos, to make sure you don't break some wire, before disconnecting. Possibly a shop could do that for you.
Well, freakin sweet deal. After being on the phone with the insurance company and US Cellular for two and a half hours and having them tell me everybody was out of Note 3's and they would only give me $400 bucks for my old phone minus my $175 deductible, I received another call from management at the insurance company apologizing and letting me know that they'd offer me $725.
It just so happens the new Note 4 is $770, so thank the Lord I'm in a good spot!

[Q] Help retrieving data from cracked Note 3

Hello, Im pretty sure youve heard the story. Dropped my phone and cant see a thing due to the cracked screen. When I plug the phone into the computer, the computer recognizes it because I can hear the chime. But I cant unlock my phone to get all of the data off of the internal memory. Is there any software I can use that will act as a virtual monitor on my PC, like a developer kit or something of the sort? I looked in another thread and a guy recommended a OTG cable, but I dont think that would work in my case because I cant see ANYTHING on my phones screen. The repair guy at the shop said that the screen and LCD is damaged so....please? Any help or redirection to another thread would be greatly appreciated. I have all of my music and photos on there and I dont wanna send the phone back yet without trying every possible way to recover the data. PLEASE help. Thanks.
kgovan said:
Hello, Im pretty sure youve heard the story. Dropped my phone and cant see a thing due to the cracked screen. When I plug the phone into the computer, the computer recognizes it because I can hear the chime. But I cant unlock my phone to get all of the data off of the internal memory. Is there any software I can use that will act as a virtual monitor on my PC, like a developer kit or something of the sort? I looked in another thread and a guy recommended a OTG cable, but I dont think that would work in my case because I cant see ANYTHING on my phones screen. The repair guy at the shop said that the screen and LCD is damaged so....please? Any help or redirection to another thread would be greatly appreciated. I have all of my music and photos on there and I dont wanna send the phone back yet without trying every possible way to recover the data. PLEASE help. Thanks.
Click to expand...
Click to collapse
If you have not done anything in advance on the device it might be hard.
https://www.google.com/search?num=1...edr...0...1c.1.62.serp..3.11.1124.7nXbsZnPTIk
xclub_101 said:
If you have not done anything in advance on the device it might be hard.
https://www.google.com/search?num=1...edr...0...1c.1.62.serp..3.11.1124.7nXbsZnPTIk
Click to expand...
Click to collapse
Well its been rooted and the PAC-ROM is on it, if thats what you mean. Thanks for the link though. Im sure one of these 4-5 links should help.

Screen doesn't work anymore! Please Help!

Hello there,
today, it just happened out of the blue, my pretty new S7 does only show up a blank grass green screen now! It can be turned off and on, touch works. I just can't see anything at all anymore. I really need a way to mirror the screen to the PC or something... USB debugging is not active :crying:. There are some apps installed, I need to use because I have to create the backup files in them!
What would be the easiest way to get access to this?
The phone is connected to my WiF if that helps.
Thank you so much!
I need help really urgently. (
Put it in download mode and reflash in odin
Sent from my SM-G935F using Tapatalk
NewHere92 said:
I need help really urgently. (
Click to expand...
Click to collapse
If you can aquire a mhl cable for your s7 you will be able to output the video output of the s7/edge to a tv/display. Just search mhl cable for s7 edge on amazon or ebay and you should be good to go.
Edit: just read the s7 and the s7 edge don't support mhl so you might be out of luck.
@Rydah805 I want to backup my data .... and I don't think that would help at all. The screen is pretty much done.
@amar95353 I read online that there is no more MHL support on the S7 anymore.
NewHere92 said:
@Rydah805 I want to backup my data .... and I don't think that would help at all. The screen is pretty much done.
@amar95353 I read online that there is no more MHL support on the S7 anymore.
Click to expand...
Click to collapse
Your SOL on data. You can try SmartSwitch on PC but even then you'll need to approve the backup via the phone.
Sent from my SM-G935F using Tapatalk
NewHere92 said:
Hello there,
today, it just happened out of the blue, my pretty new S7 does only show up a blank grass green screen now! It can be turned off and on, touch works. I just can't see anything at all anymore. I really need a way to mirror the screen to the PC or something... USB debugging is not active :crying:. There are some apps installed, I need to use because I have to create the backup files in them!
What would be the easiest way to get access to this?
The phone is connected to my WiF if that helps.
Thank you so much!
Click to expand...
Click to collapse
Original answer deleted. I'm a complete idiot. I should have checked but believe I was given incorrect information from my sprint sales person on location of reset. Sorry.
I turned off the phone many times.
Phone works fine, just the screen doesn't. I found a lot of forum posts for this problem it seems common...
I didn't root this phone.
Now, I finally know what's the hole for LMAO! What does happen if I poke it? Update: Hey, that hole is not used for resetting the phone. It's for noise reduction.
I don't think this will help on a broken screen anyway.
slaldrich said:
i assume you turned your phone completely off and on again (not just the screen).
If you did that, did you try a reset? There is a little hole on the top of your phone and in your box, you received a little tool. Poke the hole and hold it in until something happens (a few secs). This sort of reset is like pulling the battery. You should not lose any data in doing this.
If you created this problem by trying to root your phone unsuccessfully... Then you will probably need to odin new stock software.
Click to expand...
Click to collapse
please dont put anything in that hole. This is not a reset button............... ITS A MICROPHONE and that tool its design to open the sim card bay.
Don't worry, I wont do that.
I'm so stuck here... and also I need to send this phone to T-Mobile! Right now I 'm using an iPad as a phone replacement. lol
Just wish I could save this data...
Is your screen experiencing this?
http://i.imgur.com/iOmtR2T.jpg
If so, it's a defective screen.
I got mine replaced already since it was under 30 days replacement guarantee. You can read more about it here: http://forum.xda-developers.com/showthread.php?t=3359221
But the bad news is you won't be able to backup anything. I had to sacrifice a lot of stuff as well.
This is exactly what my screen does look like! And I did not only had problems with the screen, I wasn't able to get my carrier's settings automatically, I have problems with the charging, it won't display my phone number in the settings and also sometimes the camera app freezes. I installed the updates which didn't change anything. This new smartphone which doesn't even has a tiny scratch, never fall down is totally wrecked. Really disappointed about this "top high end" phone. I don't trust, that it will work after they "repeard it". I have it since release.
It's like really a huge amount of data... Of one app it is everything from 2 years (7GB)! There is no possibility to create a backup, you can just send the data to a new phone via WiFi that's all. If your phone breaks everything is lost.
I realized many app developers don't take enoughh care of backup solutions.
Yesterday the screen got back to life but just for a short moment
So it seems like there is no way to get back this data...
Can I get back my WhatsApp backup at least? I was able to create a backup before the screen died. When I plug in the phone to PC I can see "Samsung Galaxy S7 Edge" in my explorer an that's about it. When I click on it there is no content to show.
I just got an idea how to enable the god damn USB debugging!
Can someone share here how to connect the device as a mass storage to PC (by screenshots please)!
I was just thinking, I can work my way to the Developer Options by taking screenshots but I need to access the media for this!
When I connect the device to PC and then click on Samsung Galaxy S7 Edge it's empty... There most be done something before.
Thanks!
You guys can call me a ****ing genius! I managed to install Teamviewer by taking screenshots and look at them on the PC (I set up the device as mass storage blindly) so I knew what to do next. It was still tricky but possible.
I'm recovering my data now.
Thanks to the Google voice app I was able to type in "Teamviewer"
Thank you anyway!
NewHere92 said:
You guys can call me a ****ing genius! I managed to install Teamviewer by taking screenshots and look at them on the PC (I set up the device as mass storage blindly) so I knew what to do next. It was still tricky but possible.
I'm recovering my data now.
Thanks to the Google voice app I was able to type in "Teamviewer"
Thank you anyway!
Click to expand...
Click to collapse
WTF bro! You seem to hack it pretty easily!
Wish you had done that before mine got replaced.
Now I have permanently lost my previous data
techsammy said:
WTF bro! You seem to hack it pretty easily!
Wish you had done that before mine got replaced.
Now I have permanently lost my previous data
Click to expand...
Click to collapse
It wasn't really easy dude... The most difficult was to make this damn thing work as a mass storage device. So I could finally have access to the data on the Windows Explorer.... I was just touching on the screen like a maniac!
But this is a way to do it guys. If you own a Galaxy S7 Edge I recommend to activate USB debugging and install Teamviewer quick support (Samsung version, there are different editions) just in case the screen breaks. lol I install Teamviewer on all my devices now...
Hey! The same thing just happened to my phone an hour ago. Green grassy screen. It's terrible!
Ok, so what were the steps you took in order to get to where you can turn on USB debugging and backup your phone?
Well, what happens when you connect your phone to your Computer (USB)? If nothing, then you need to check connect the device as camera or mass storage, blindly! Which is kinda tricky... You need to pull down your notification bar and then select the USB options thing and in this menu which pops up you need to select camera or mass storage... But once you get that done, you're good to go! You will be able to take screenshots and view them on your computer instantly. You don't really need to care about USB debugging, you can just get Teamviewer Quick Support (for Samsung) that is really important, the normal version won't work!
NewHere92 said:
Well, what happens when you connect your phone to your Computer (USB)? If nothing, then you need to check connect the device as camera or mass storage, blindly! Which is kinda tricky... You need to pull down your notification bar and then select the USB options thing and in this menu which pops up you need to select camera or mass storage... But once you get that done, you're good to go! You will be able to take screenshots and view them on your computer instantly. You don't really need to care about USB debugging, you can just get Teamviewer Quick Support (for Samsung) that is really important, the normal version won't work!
Click to expand...
Click to collapse
Thanks for the reply. It actually looks like my issue was much worse. My phone degraded pretty quickly, since I wrote my post. It got to a point that while I could type on my lockscreen, it wouldn't go past and enter the OS. I didn't even have a green screen anymore, the screen turned to an off black. At that point, I gave up and sent it in for repairs. I think the motherboard got fried.

Screen destroyed, phone turns on data recovery help needed

My v20 screen is completely black on boot after a nasty fall. I cannot get into the phone via adb, vnc, etc.
I had the restart pin set and am completely lost on how to recover my data now. I read about the OTG hdmi, usb adapter but will that even work when I cannot see the screen?
Need help, thoughts, opinions, etc... :crying: :fingers-crossed:
ItsL0G4N said:
My v20 screen is completely black on boot after a nasty fall. I cannot get into the phone via adb, vnc, etc.
I had the restart pin set and am completely lost on how to recover my data now. I read about the OTG hdmi, usb adapter but will that even work when I cannot see the screen?
Need help, thoughts, opinions, etc... :crying: :fingers-crossed:
Click to expand...
Click to collapse
I work at ubreakifix,we have a decent amount of stores in America check to see if ones in your area if there is one they should be able to(if they have the screen in stock) temporarily slap a screen on there and move your data over for 49.99
If the body is bent, will it work? I'd Just prefer getting the data off on my own( using the otg cable), since I have to pay a $200 deductible to get a replacement phone...

Screen dead + Front camera keeps trying to open

Hey!
While I was calibrating my fingerprint, phone suddenly turned off and went to recovery with screen off.
I managed to reflash stock rom through fastboot and it boots to system fine, but the screen stays off and the front camera keeps trying to open while playing the MIUI camera sound (sometimes, while booting, the camera does manage to open once, kinda like it's calibrating). Some playing around with ADB and it seems that the SIM isn't recognized either.. antenna maybe?
I opened the phone up and checked everything, there's no visible issues with the electronics, however it could just be the inside of a cable that died?
Does anyone know what this could be? I noticed the screen, fingerprint reader and antenna are all connected to the same removable PCB, but the camera isn't so that's odd.
Aren't we moving way too fast here? Like wtf is happening rn?
First: Explain in detail from the beginning please if you want help.
Second: Please state exactly what is your issue, and the ROM version of your device.
I don't think what you just did is the cause of whatever problem you're facing, do you mind telling me the source from which you got this phone? Otherwise you might want to send it to a service center.
XDHx86 said:
Aren't we moving way too fast here? Like wtf is happening rn?
First: Explain in detail from the beginning please if you want help.
Second: Please state exactly what is your issue, and the ROM version of your device.
I don't think what you just did is the cause of whatever problem you're facing, do you mind telling me the source from which you got this phone? Otherwise you might want to send it to a service center.
Click to expand...
Click to collapse
It's a bit of a long one, so I didn't want to bother too much with the details if anyone knew what those specific issues could be caused by, here goes though:
I am on a Mi 9T bought on Amazon Italy in July 2019. I cannot comfortably send it to a repair center due to every authorized shop around here is just a drop-off point for Xiaomi RMA. I talked to them and, due to (>6 months old) glass damage to the screen and back of the phone, they intended to charge me way more than I can afford, as "solving issues covered by the warranty would require us to replace the accidentally damaged components"
As for what happened:
I was running LOS 17.1 with no issues for a few months. I went to unlock the phone and I heard the reboot vibration, which sent me to recovery (softbricked) but with no screen signal. I assumed it was just a software problem, so I flashed MIUI 12 (global, V12.0.7.0.QFJMIXM) to see what would happen.
As it completed, the phone rebooted itself, the MIUI logo popped up and it went to system (seemingly) without any issues.
I went through the initial wizard and played around with it. everything seemed fine and I even made sure the screen did work in recovery and fastboot. Later, when I went to setup the fingerprint reader, the screen went blank for half a second when I first touched it, and then the same screen death -> reboot to recovery.
The phone was softbricked again, though, this time, reinstalling MIUI didn't yield the same success. Now:
MIUI boots "normally" again
The screen isn't working at all
The front camera opens, as if it's calibrating, when system boots up
The front camera randomly tries to open again every now and then, failing to do so as if the motor is stuck, while MIUI plays the camera closing sound.
Meddling through ADB, the antenna doesn't seem to be working, but I can't be 100% sure due to the methods used
The power and volume buttons, speakers, and the charging light all work.
I have opened the phone up myself, thoroughly checked every cable, connection and PCB, but there is no sign of damage. I put it back together and the same issue continued.
My best guess is that something inside the fingerprint reader went bad and shorted something else.
What that something else is, I couldn't find out. Given the antenna, screen and FOD are all connected to the same little PCB which then runs a couple cables to the motherboard, I am now in the process of finding a couple replacement cables to see if that fixes anything.
As I mentioned before, repair centers are not an option due to the lack of anyone who's willing to help me for less than a good chunk of the price of the phone.
Interesting. So basically what happened is due to the initial soft brick and accordingly you flashed a global MIUI 12 ROM, which in return brought you to the second soft brick which caused some issues within the hardware of the device.
Now you're stuck with a faulty screen, a faulty camera and a faulty antenna.
I don't have the skills to play around with the motherboard and the phone circuit. And I don't care which youtube tutorial you saw, you should have NEVER done that - Of course unless you're actually experienced in that manner, then I apologize for speaking with such prejudice -
I can't help you if you messed up your phone circuit since I have no knowledge about android hardware, however I can safely assume that what caused your issue isn't related to hardware.
I think the issue is caused by an incomplete flashing of a ROM (In this case MIUI 12 global) OR flashing a different variation from your device.
e.g. you flashed only the ROM, but didn't flash the other components of the ROM.
Needless to say, flashing a variation of the ROM that isn't meant for you device can be a disaster recipe.
I recommend flashing LOS again, since you can't go back on Xiaomi devices due to rollback protection.
XDHx86 said:
I don't have the skills to play around with the motherboard and the phone circuit. And I don't care which youtube tutorial you saw, you should have NEVER done that - Of course unless you're actually experienced in that manner, then I apologize for speaking with such prejudice -
Click to expand...
Click to collapse
I understand why you'd think that and have seen people do similar stupid things, however I didn't watch any youtube video and know what I'm doing quite well.
I made sure I flashed the correct rom through fastboot to restore everything to stock. I did try to reflash LOS and whatever else (though it's kind of a pain with adb shell), but it doesn't fix the problem, sadly.
That's why I'm betting on a HW issue.
The fingerprint reader and everything else worked flawlessly in LOS for months, but it made the screen go blank and bricked the device in both LOS and fully functional, stock MIUI.
Currently, I'm battling with this damn thing to get USB debugging working while booted to system, so I can do a few things like cast the screen to my PC and see what works from there.
I have access to fastboot and recovery, but everything I know (editing build.prop or patching the boot image) didn't work so far. Do you have any idea what I could do to get that done?
angometry said:
Currently, I'm battling with this damn thing to get USB debugging working while booted to system, so I can do a few things like cast the screen to my PC and see what works from there.
Click to expand...
Click to collapse
If the touch screen is dead then you can use mouse and OTG cable.
If it is completely black then you can get usb c to HDMI cable (Also usb c hub might work, like this one). Or you can use playstore on pc to download and install apps like (Screen stream over HTTP) on your device, just make sure your device is connected to the internet and you're signed in on your phone as well, you might have to type in the screen password if you have one.
angometry said:
I have access to fastboot and recovery, but everything I know (editing build.prop or patching the boot image) didn't work so far. Do you have any idea what I could do to get that done?
Click to expand...
Click to collapse
I don't know why bother with build.prop unless you have the wrong fingerprint prop. Then you can get the correct one from your device's stock ROM, though I think this is irrelevant to your issue.
All I can think of is:
Wiping dalvik cache, though you might have already done that.
Trying other custom ROMs from here.
You may try to get your device rollback index and installing a MIUI ROM that has index higher than it, and see if that works.
That is as far as I can help, unfortunately.
I have zero knowledge when it comes to hardware, so I can only help with software issues. If none of my solutions worked then sorry for wasting your time :/
XDHx86 said:
If it is completely black then you can get usb c to HDMI cable (Also usb c hub might work, like this one).
Click to expand...
Click to collapse
Wait, does it actually just automatically use it as a 2nd screen if I connect it via HDMI?
XDHx86 said:
I don't know why bother with build.prop unless you have the wrong fingerprint prop. Then you can get the correct one from your device's stock ROM, though I think this is irrelevant to your issue.
Click to expand...
Click to collapse
Sorry, I didn't explain myself, I'm looking for a way to enable USB Debugging without a screen. Thinking that using adb in twrp is the best way, but I can't manage to do it. Do you have any ideas?
If I can get it on, I can then use things like scrcpy to get screen signal through USB.
Main problem with everything else is that the screen is 100% dead. Even with usb otg I don't know how I could possibly get through the setup wizard haha
angometry said:
Wait, does it actually just automatically use it as a 2nd screen if I connect it via HDMI?
Click to expand...
Click to collapse
I haven't tried it myself, however it should detect it as a second monitor. Give it a try the cable isn't costly at all anyway.
angometry said:
I'm looking for a way to enable USB Debugging without a screen. Thinking that using adb in twrp is the best way, but I can't manage to do it. Do you have any ideas?
Click to expand...
Click to collapse
TWRP has debugging mode on by default, however that strictly applies to recovery and fastboot modes only as debugging mode is pretty powerful and can cause security issues. So you better forget about it.
I saw one of my friends who owns an authorized service center use some cable connections to get the screen to display on another touch screen. If you have the capabilities and resources I recommed trying it, though don't mess too much with the motherboard.
Just a question though, can you confirm if the touch is working? If not then there's a chance - Although slight - that this is just a UI problem (Which is pretty common in MIUI ROMs for some reason). In that case deleting dalvik cache or completely reflashing the ROM might solve the issue.
I may not do much help but certainly someone there can help so it's better if you include "usb debugging" in the title and/or the tags. Like changing the title to "Enabling usb debugging without screen" or "Screen is dead, need help to flash ROM"
Using proper title and proper tags can get the right person to help.

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