Verizon and Best Buy Confirm No Release Date..yet - Verizon Galaxy Note 4 General

I was curious about the release date in best buy and Verizon stores of the note 4.Since I seen 17th and 23rd.. so I tweeted both on Twitter about this question. and I got a surprising response..
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It's the 23rd. Why would Verizon advertise the 23rd if it wasn't? Nothing to gain and they actually lose to every other US carrier that's getting it the 17th. We just need to accept this already

The only solace of being a week late is that that time could be used to root the other phones.

In due time we will have it, its getting close.

ronaldheld said:
The only solace of being a week late is that that time could be used to root the other phones.
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A number of the Korea and China market devices have already been rooted; however, there's no guarantee those methods will even work for the Verizon device until its released and people have an opportunity to fiddle with it.
Also, right on VZW's site it says the 23rd. No reason to doubt that. There's no requirement for multiple carriers to release a device all on the same day, no matter how annoying that might be.

I agree that the rooting of those Asian phones may be of no help to us.
The 23d is two weeks away! The store has ads pushing note edge.

T-Mobile started sending those who pre ordered, text messages that their devices have shipped.

why dont you go for t mobile rather than verizon? they already giving who had pre ordered.

I was more curious of people on this forum stating that best buy said they will have all carriers on the 17th ..
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Yep. When I pre ordered at my BB, they told me that it will be available for pick up on the 17th.
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jzarfos said:
Yep. When I pre ordered at my BB, they told me that it will be available for pick up on the 17th.
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This was on the BB Website... Nothing on the Verizon Note

I pre ordered my Note 4 through Verizon, and when I called and spoke with a Verizon Rep, I inquired about the release date of the Galaxy Note 4. After he looked into his computer, he informed me that the release date of the phone was Oct. 17th... and that the date on my Pre Order receipt which was listed as Oct. 23, was in fact the latest ETA in which I may receive my device. But I've also been hearing rumors that the US could get its shipment a few days earlier than the 17th... I hope those rumors turn out to be true

Considering that Samsung prints an exclusion for Verizon, and states everything prior to the 23rd is a PRE order, its not likely they are showing up until then.
Other carriers will have it on the 17th, so we have to wait.

Hardknockz313 said:
I pre ordered my Note 4 through Verizon, and when I called and spoke with a Verizon Rep, I inquired about the release date of the Galaxy Note 4. After he looked into his computer, he informed me that the release date of the phone was Oct. 17th... and that the date on my Pre Order receipt which was listed as Oct. 23, was in fact the latest ETA in which I may receive my device. But I've also been hearing rumors that the US could get its shipment a few days earlier than the 17th... I hope those rumors turn out to be true
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I have faith. Even as I ordered in store the guy told me they give that date out just to cover themselves. He seemed very confident I would receive it sooner. I'll only know when I notice they charge my card for the remaining balance I have after using my wifes $200 promo from her iphone 6.

I finally got my pre-order done through Best Buy local store after much hassle and run-around (see my other posts in the Best Buy Promotion... what is going on thread).
Anyhow as of yesterday when I completed the pre-order in person and purchased the $50 gift card, I was specifically told they were getting ALL pre-orders in on the 17th and expect it then.
With what all I've been through with a lot of mis-information mainly based on their trade-in policy and pre-order availability in the past week and a half, I'm not holding my breath for that date in reality. :silly:

Hardknockz313 said:
I pre ordered my Note 4 through Verizon, and when I called and spoke with a Verizon Rep, I inquired about the release date of the Galaxy Note 4. After he looked into his computer, he informed me that the release date of the phone was Oct. 17th... and that the date on my Pre Order receipt which was listed as Oct. 23, was in fact the latest ETA in which I may receive my device. But I've also been hearing rumors that the US could get its shipment a few days earlier than the 17th... I hope those rumors turn out to be true
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Rumors eh? No offense, but rumors from who? Be happy if it doesn't get pushed back right before release like it did in the UK.

Best Buy and Verizon have a date and that is 10/23. Several stores each and same answer. Ditto for customer service, so not sure why people would think at this current time no confirmed date and it ain't this week.

rushless said:
Best Buy and Verizon have a date and that is 10/23. Several stores each and same answer. Ditto for customer service, so not sure why people would think at this current time no confirmed date and it ain't this week.
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because people want to wish their phones would come early then get upset when it's not here the 17th and start badmouthing verizon because of it despite the fact verizon never once said the 17th and always stuck to the 23rd lol
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That is true. The only date I have heard from Verizon is 10/23 and Best Buy are now saying the same thing. My guess is some BB staff and customers assumed that since the other devices are around 10/17, must be the same for VZW.
Verizon has never deviated from 10/23 and Best Buy had no date until last week. Ditto for the $200 terms that specify contract-only for the Best Buy offer. That popped up early last week too.

The Galaxy Note 4 goes Live on Oct 17 for all carriers in store. Verizon ships the Note 4 on Oct 23. Verizon confirmed this in September.

Related

[Q] AT&T Early Upgrade

I've been with AT&T since 2003 (Cingular/AT&T Orange) and I've never asked for any early upgrade or bill extension. I've always been on auto pay and never late with payments. My offical upgrade is May 7th 2013.
My fear is that the S4 will be out of stock with a 2 week ship time if I wait until May 7. And lets be honest.... I really want the S4 (coming from iphone 4)
I've read some accounts of people getting an early upgrade if they ask "nicely". My quesiton is, who would I ask? 611? AT&T brick store?
I would like to be able to take advantage of the Wal Mart deal, so should I go to walmart and ask for an early upgrade? What about Best Buy?
Thanks for the tips!
snappjay said:
I've been with AT&T since 2003 (Cingular/AT&T Orange) and I've never asked for any early upgrade or bill extension. I've always been on auto pay and never late with payments. My offical upgrade is May 7th 2013.
My fear is that the S4 will be out of stock with a 2 week ship time if I wait until May 7. And lets be honest.... I really want the S4 (coming from iphone 4)
I've read some accounts of people getting an early upgrade if they ask "nicely". My quesiton is, who would I ask? 611? AT&T brick store?
I would like to be able to take advantage of the Wal Mart deal, so should I go to walmart and ask for an early upgrade? What about Best Buy?
Thanks for the tips!
Click to expand...
Click to collapse
I'm hoping to get an early upgrade too, as my upgrade date is May 2nd. I plan on calling the stores in my area every day starting on the 26th to see if they got the phones in. Then I'll go to the store and ask very nicely...I've heard if it's only a week or two, they usually just do it.
Well darn. It looks like the Walmart price is 198 now
snappjay said:
I've been with AT&T since 2003 (Cingular/AT&T Orange) and I've never asked for any early upgrade or bill extension. I've always been on auto pay and never late with payments. My offical upgrade is May 7th 2013.
My fear is that the S4 will be out of stock with a 2 week ship time if I wait until May 7. And lets be honest.... I really want the S4 (coming from iphone 4)
I've read some accounts of people getting an early upgrade if they ask "nicely". My quesiton is, who would I ask? 611? AT&T brick store?
I would like to be able to take advantage of the Wal Mart deal, so should I go to walmart and ask for an early upgrade? What about Best Buy?
Thanks for the tips!
Click to expand...
Click to collapse
Hey bro I am one of those who got the early upgrade. I was officially available for an upgrade on May 9. I first chatted with an AT&T rep who advised me that if I dialed 611 and spoke with Customer Care they would be willing to give me an early upgrade. After I called and advised them about my conversation with the chat rep, they helped me out immediately. Also, they attempted to charge me $249.99 over the phone for the GS4. I reminded them that online the phone was $199.99. So the Customer Care rep spoke to a "supervisor" who "approved" me to have the phone at the website price. A $36 first month activation fee is still required but I can happily say my phone is "pending shipment"
My upgrade is in June. But I called today and they said I could upgrade as soon as the phone is not on pre-order but "in-stock" online. When do you think that will be?
Yeah, I just called 611 AND my local stores and I got a ton of different policies...
-611 says: You can order (not preorder) the phone TOMORROW (6/23) and they will honor the 30 day early upgrade and have it shipped out.
-Corporate AT&T store 1 says: No early upgrades at all. Ever.
-Corporate AT&T store 2 says: Early upgrades are fine as long as it's within the same month of your upgrade, so May 1st would be the earliest I could pick it up. Oh, and he gave me the line "It's not like this is an iPhone, it's just an Android."
So what the hell? Why are there three different policies when it comes to early upgrades?? I would expect it to be different between corporate vs resellers, but they should all keep to the same policy.
snappjay said:
Oh, and he gave me the line "It's not like this is an iPhone, it's just an Android."
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Ha! Classic.
snappjay said:
Yeah, I just called 611 AND my local stores and I got a ton of different policies...
-611 says: You can order (not preorder) the phone TOMORROW (6/23) and they will honor the 30 day early upgrade and have it shipped out.
-Corporate AT&T store 1 says: No early upgrades at all. Ever.
-Corporate AT&T store 2 says: Early upgrades are fine as long as it's within the same month of your upgrade, so May 1st would be the earliest I could pick it up. Oh, and he gave me the line "It's not like this is an iPhone, it's just an Android."
So what the hell? Why are there three different policies when it comes to early upgrades?? I would expect it to be different between corporate vs resellers, but they should all keep to the same policy.
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Wow! I guess your best bet is to call 611 tomorrow and order the phone. See when is the expected ship date, and please keep us posted!
Generally they will do an upgrade during the month that your upgrade is available. Best bet is to stop at an AT&T store but don't expect them to price match a lower price if they give you an early, early upgrade.
I got an early upgrade my self I wasn't post to upgraded until November 2013 I went int too the ATT Store they added additional year on my contract I was able to get pre order of the Samsung Galaxy S4 the rep was really nice to me in store.
I end up paying $450 Samsung Galaxy S4 1 year contract which was fine for me I was cool with it I only had my Samsung Galaxy Note 1 for only 1 year.
So I just tried calling 611 since the phone is officially released and I see it on the att website to order and they said that the early upgrade doesn't cover GS4 and that I was told incorrect information...
At this point, I'm throwing my arms in the air and saying "screw it". Why even have an "early upgrade" policy if it's inconsistent?
guys, I'm not due for an upgrade till Nov 2013, i called in and spoke very nicely to a lady at ATT, and she said she could give me the upgrade for 200$ as an early upgrade. the only thing is they can't send out s4's yet, as they're currently online or retail only, so i can call back on launch day and shell send out one, i note has been made to my account.
BUT!! I'm greedy, so i still went to an att store and asked if i can do the same thing, and the guy said they don't have the ability, i said the rep on the phone said i could, he checked my account notes, and said 'oh OK then', so i was able to get him to write down on the back of his business card that i can do an early upgrade in store on release day.
just sharing what i did to get Mine, if you guys wanna do it too
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soraxd said:
guys, I'm not due for an upgrade till Nov 2013, i called in and spoke very nicely to a lady at ATT, and she said she could give me the upgrade for 200$ as an early upgrade. the only thing is they can't send out s4's yet, as they're currently online or retail only, so i can call back on launch day and shell send out one, i note has been made to my account.
BUT!! I'm greedy, so i still went to an att store and asked if i can do the same thing, and the guy said they don't have the ability, i said the rep on the phone said i could, he checked my account notes, and said 'oh OK then', so i was able to get him to write down on the back of his business card that i can do an early upgrade in store on release day.
just sharing what i did to get Mine, if you guys wanna do it too
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Did you go to an AT&T corp store? I called every corp store within 2 hour drive time and they all say "within the same month" or "not at all". I even had a 611 lady call the corp stores to tell them about the 30 day upgrade policy and tbe corp stores said that they wouldn't honor it.. even coming from 611.
Like I said, it would be nice, but I'll just wait until next Wednesday. The last 611 gentlemen KNEW that I was going to ask about the S4 and told me, as soon as I asked about the early upgrade policy that it doesn't count toward the S4. So it looks like they are adding "notes" to my account every time I call.
My upgrade is in July, wonder if i should get the upgrade or just wait for the Note 3 hmmm.
My upgrade wasn't due till July 3rd, I phoned 611 and spoke to the rep, who not only gave me my unlock for my S3, may reason for calling, I asked about an early upgrade, and she ok'd it, had to check with a supervisor I think as she put me on hold. Pre-ordered S4 $199 +tax, usual 2 year contract extension.
Been a customer since 06, and have never asked for early upgrade, bill extension, never paid bill late.
/shrug, be polite ask nicely and you maybe rewarded.
I have used an early upgrade in the past using 611. The "ONLY" thing though was that "I HAD TO PURCHASE" it from ATT over the phone while I was on the line with them. They WOULD NOT let me use the Line Upgrade from any other business so the price through them was $50 more than from Walmart in store.
So I have two lines available for upgrade as of May 2nd and May 5th. So this time I will wait for those dates to pass this time. Specially since I have seen other businesses off it for a cheaper rate again that ATTs price. Walmart has always been good for me on a few occasions during upgrading, and another time was Radio Shack had the lowest price. Either of those two above I did NOT have to re-do anything with my data plan (Grandfathered Unlimited Data plan) as they called ATT while I was in store anyways. I also have another line due for upgrade in the middle of July, so it will probably be saved for the Note 3.
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geoldr said:
My upgrade is in June. But I called today and they said I could upgrade as soon as the phone is not on pre-order but "in-stock" online. When do you think that will be?
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its in stock online and not in preorder status anymore
I tried to order over the phone...they said I can't til April 30th...store says I can do early upgrade on may 1st since it'll be the same month...man att has gotten strict lately...between July 2012 and march 2013 I upgraded my one line like 4 times without issue and always got subsidized pricing...
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In store release date confusion.

There has been a lot of people confused about the Galaxy Note 4's release date for Verizon Wireless. The Galaxy Note 4 will go live on Oct 17 in stores for ALL carriers including Verizon Wireless. Verizon Wireless will be shipping for those who ordered online the Galaxy Note 4 on Oct 23. Verizon has confirmed this in September and online posts all point to what is stated. In store 17, Mail by 23.
Hovscorpion12 said:
There has been a lot of people confused about the Galaxy Note 4's release date for Verizon Wireless. The Galaxy Note 4 will go live on Oct 17 in stores for ALL carriers including Verizon Wireless. Verizon Wireless will be shipping for those who ordered online the Galaxy Note 4 on Oct 23. Verizon has confirmed this in September and online posts all point to what is stated. In store 17, Mail by 23.
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Do you have links showing this?
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Somebody needs to tell BB and VZW they are selling the N4 on the 17th instead of their own date of the 23rd that is listed in both systems POS.
rushless said:
Somebody needs to tell BB and VZW they are selling the N4 on the 17th instead of their own date of the 23rd that is listed in both systems POS.
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WorstBuy told me my pre-ordered Note 4 would be in store for pickup this Friday, the 17th.
Not holding my breath though.
Since when has the in store date changed from the 23rd, recently?
I think the peeps are trying to will it as so
Nope. It's the 23rd.
Rippley05 said:
Nope. It's the 23rd.
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I work at my local Verizon wireless. We are OFFICIALLY selling Galaxy Note 4 on Friday October 17, 2014. Order tye Galaxy Note 4 online and receive it in the mail on Thursday October 23, 2014.
Hovscorpion12 said:
I work at my local Verizon wireless. We are OFFICIALLY selling Galaxy Note 4 on Friday October 17, 2014. Order tye Galaxy Note 4 online and receive it in the mail on Thursday October 23, 2014.
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Well if you work for verizon then answer why in the hell is there a preorder to begin with? I would rather walk in the morning and then pick up the phone then to wait another week for mail.
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A guy in the other preorder post said he was a former manager at a VZW store and is still in contact with the people who work there. They said preorders will arrive by the 17th, that is what the regional sales manager said. Obviously there is conflicting information. Hopefully the 17th predictions are correct! Just give us our damn phones already
Hovscorpion12 said:
I work at my local Verizon wireless. We are OFFICIALLY selling Galaxy Note 4 on Friday October 17, 2014. Order tye Galaxy Note 4 online and receive it in the mail on Thursday October 23, 2014.
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nope.
i know people who work for verizon wireless. they are NOT officially selling the Galaxy Note 4 on Friday October 17, 2014.
and I used to run a VZW store, so I know some people, and yeah, they're confirming this. it's not going to be there the 17th.
Does anyone know why these releases are always such a mess? Why I'm pre ordering a device without actually knowing when its coming out? Its beyond ridiculous
adampa1006 said:
Does anyone know why these releases are always such a mess? Why I'm pre ordering a device without actually knowing when its coming out? Its beyond ridiculous
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but, we do know.
october 23rd.
verizon has NEVER ONCE stated otherwise!
people like OP are going around trying to get people's hopes up so they're riled up when the 17th comes and goes with no damn phone.
since pre-order in september, verizon's website has stated 10/23. that's literally DAY ONE. it's NEVER changed. idk why people would think otherwise; verizon has released phones later than other carriers for the past 4 years. S3, S4, Note 2, Note 3.
Hovscorpion12 said:
I work at my local Verizon wireless. We are OFFICIALLY selling Galaxy Note 4 on Friday October 17, 2014. Order tye Galaxy Note 4 online and receive it in the mail on Thursday October 23, 2014.
Click to expand...
Click to collapse
Nope. It's the 23rd.
Just spoke with a buddy who manages a local Verizon and he told me that the store release date was pushed back to the 23rd. So it looks like we are stuck waiting.
adampa1006 said:
Does anyone know why these releases are always such a mess? Why I'm pre ordering a device without actually knowing when its coming out? Its beyond ridiculous
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Click to collapse
Perhaps more to the point, does anybody know why people either lie or talk out of their a$$ since do not really know but guess? THAT is how all the BS takes hold as "fact". Some BB staff, VZW staff and
forum posters making BS stew. Fantasy Phoneball.
---------- Post added at 01:42 AM ---------- Previous post was at 01:36 AM ----------
heystek said:
Just spoke with a buddy who manages a local Verizon and he told me that the store release date was pushed back to the 23rd. So it looks like we are stuck waiting.
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How can something be pushed back when Verizon always stated 10/23?? People took a generic Samsung statement about a "live" date of 10/17 and presumed Verizon would break character for an Android launch. They are always late to the party and never said 10/17. Two weeks ago I was told by both Verizon and BB 10/23. Nothing got changed but reality setting in
Always a Dumb and Dumber million to one chance
I called my local BB today to to see what they would say. I was told that Verizon likea to make sure all the bugs are out before they release it. So they like to release it later to make sure its perfect.... haha...
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This website proves everything I've said is correct. Galaxy Note 4 release date in store is Oct 17. Online shipment on oct 23.
http://www.gottabemobile.com/2014/1..._campaign=Feed:+Gottabemobile+(GottaBeMobile)
Hovscorpion12 said:
This website proves everything I've said is correct. Galaxy Note 4 release date in store is Oct 17. Online shipment on oct 23.
http://www.gottabemobile.com/2014/1..._campaign=Feed:+Gottabemobile+(GottaBeMobile)
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This article say exactly the opposite. It will NOT be available in Verizon stores until the 23rd.
I bet you don't see many posts from hovscorpion come Friday.

Best Buy order arrival notices

Lets start a thread for those of use who preordered through Best Buy (regrettably) and post when we preordered, color, location and when we received our notices that our device is ready for pick up.
PS. I got BB to tell me what position in line I am for my preorder, the customer service rep I spoke with talked with the store that I preordered from and she said I was either #4 or #6, she couldn't remember which one it was.
Obviously I haven't received mine yet but will post on here the second I do.
Oct 3rd
Menomonee Falls, WI
White
I preordered 10/15, black N4, Maryland. TBD when I receive the notification. But I called last night and she said mine is in the system and will be ready in store the 22nd. Although she said most likely it will processed the 22nd and than ready for pickup the next morning. My main concern was since I preorderd so late, would that effect when I could get my phone. Seems it won't be an issue. I did enroll in text message notifications too. I'm ready!
Wow, that is good news for you. Hopefully it is true.
I'm going to call my store this morning when they open and see if they have any new information. I need to ask about my email address I gave them too because I never received a confirmation email from when I ordered my phone which is weird because my wife did get a message.
Yeah I know. I never knew if when you had preordered mattered or not but seems not. I'm going to call again today to verify. Is your wife the primary line? I didn't get the confirmation either but realized my father is still the primary on our family plan so he received it. So that's why I told the women I spoke to to sign up me up for text alerts which will keep me updated on the status of my order.
tu3218 said:
Yeah I know. I never knew if when you had preordered mattered or not but seems not. I'm going to call again today to verify. Is your wife the primary line? I didn't get the confirmation either but realized my father is still the primary on our family plan so he received it. So that's why I told the women I spoke to to sign up me up for text alerts which will keep me updated on the status of my order.
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Click to collapse
No we both actually don't have service with Verizon yet. The plan was, when I received the phone to switch to Verizon.
Still got my fingers crossed that I will have it this week still but who knows....
Oct. 1 Black
Best buy
Westminister, CA
Will let you guys know when I get a notice
Local best buy knows nothing. They say they don't have inventory yet but they receive weekly shipments on thursday and it might (or might not) be on the truck. They have no clue what position I am on the wait list; they have no clue if they have an allotment. They have no clue when they will make the phone available if they do receive it. In fact calling the person I spoke to ... would be a good description.
I called my Best Buy last week and the guy told me I would be able to pick it up on the 24th. When I preordered the lady told me I would get an email the night before it's available. So I'm not expecting to hear anything until Thursday night.
I ordered the black one.
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jake21 said:
Local best buy knows nothing. They say they don't have inventory yet but they receive weekly shipments on thursday and it might (or might not) be on the truck. They have no clue what position I am on the wait list; they have no clue if they have an allotment. They have no clue when they will make the phone available if they do receive it. In fact calling the person I spoke to ... would be a good description.
Click to expand...
Click to collapse
I'm kicking myself for switching my preorder to Best Buy. They still haven't sent a notification on a Sprint Note 4 a family member ordered.
If I find out I have to wait til 10/31, I'll be livid because I can't switch back to ordering it from Amazon. Also I need to purchase it through preorder to get that rebate--I'm paying full price for the phone.
This really is the worst handled launch of a phone.
I worked for Best Buy on and off over the years in their Mobile dept. The way it works is the district warehouse sends a predetermined number of product to each store based on sales rank for various products - regardless of the number of pre-orders the store may have received. For example, I pre-ordered a Black N4 from my local best buy the other day, and talking to my former co-worker she looked up the number of black N4s assigned to be delivered to our store. RSS showed 11 were ordered for our store, though the system does not say when they will arrive, or if they will all arrive at once. Best Buy employees have no ability to look up pre-order quantities so you cannot tell if of the 11 expected to the store one will be allotted to you. Pre-orders are filled in order of receipt, so the earlier you were to pre-order the more likely it is you'll get one the day/day after they receive them. Best Buy will get a truck on thursday morning (23rd) likely having the first round of N4s on it. So thursday they will process the delivery and you'll get a notification mid to late afternoon that they have your phone (if there were enough delivered to get to your name) You shouldnt get any notifications from best buy until the store you ordered from processes their received stock and your pre-order is filled in store and is awaiting pick-up.
Hope this helps.
Just got off the phone with a sales rep at my local BB where I preordered. He said he doesn't have any new information but they are expecting to receive Verizon note 4s in on Thursday and I should check back with them then. I'm going to keep calling every day to see when they actually get some in. Also, once we know that they are starting to get them in, it wouldn't hurt to call around to the other BBs in the area to see if they maybe got more in than the store you ordered from. It may be a long shot but if a store got like 20 of them in and only had 10 preorders, the remainder will be available to be sold. In that case, you can simply go that location and have your preorder fulfilled through that store. Again, probably a long shot but at this point, I just want the damn phone asap.
I'll keep everyone posted.
Well let see... When I was in store doing my pre-order with Gift Card on my BB credit card, I was promised the 17th as discussed in prior thread(s). I never actually believed this since various Best Buys deceived me so much on my qualified trade in being a Droid X. Even the original rep had got smart with me in the store I pre-ordered and rudely swung her monitor around showing my Droid X was listed in there system as a $0 value. She was correctly corrected by both a co-worker and manager of which I further had them write my trade in model and acceptance of trade upon picking up my pre-order when it arrives on paper.
As the 17th passed with no email or notification that my Note 4 was in store, I called and finally reached a different manager. He right away told me that there was a lawsuit of some sort between Verizon and Samsung or Best Buy - he really didn't give me much information regarding that other than Verizon had just sent them a letter around the 14th demanding they would not receive shipments until the day of the 23rd and be allowed to release them then. The manager also promised me that mine would be available as of that date and that even further, they would likely actually receive the shipment on the 21st or 22nd and start sending folks like me notifications of pickup ready for the 23rd.
That is where things stand at this point with me. Gee, I wonder what to expect next...
A few weeks ago I wanted to preorder the N4 but my best buy said they were done with verizon note 4 preorders. But than a couple weeks later, on 10/15. I went back into the store and I was able to preorder a N4. My question is, if I'm preordering the phone, that should mean that's one additional N4 my best buy needs to have shipped to it's store. It makes absolutely no sense that none of us shouldn't get our PREORDERED N4 on release day. That is the whole point of doing a preorder, or else why bother. Like I said in my previous post, BBM told me a date of the 22nd being in store, which they will process it than or that night, and be ready for pick up Thursday. I hope this remains true. I know I preordered very late, but I still a preorder. My thinking is that say my best buy originally was told they were getting I don't know, say 30 Verizon N4s. Well they got confirmation they could actually receive 40 so they opened preorders back up and that's when I got mine. I'm hoping this is the case at least.
tu3218 said:
A few weeks ago I wanted to preorder the N4 but my best buy said they were done with verizon note 4 preorders. But than a couple weeks later, on 10/15. I went back into the store and I was able to preorder a N4. My question is, if I'm preordering the phone, that should mean that's one additional N4 my best buy needs to have shipped to it's store. It makes absolutely no sense that none of us shouldn't get our PREORDERED N4 on release day. That is the whole point of doing a preorder, or else why bother. Like I said in my previous post, BBM told me a date of the 22nd being in store, which they will process it than or that night, and be ready for pick up Thursday. I hope this remains true. I know I preordered very late, but I still a preorder. My thinking is that say my best buy originally was told they were getting I don't know, say 30 Verizon N4s. Well they got confirmation they could actually receive 40 so they opened preorders back up and that's when I got mine. I'm hoping this is the case at least.
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Only time will tell. Hopefully they will start receiving the devices in the next day or so and have them available to us that preordered relatively early (Oct 3rd, in my case). That would be the best case scenario, worst case scenario is they only receive a couple devices of each color and this goes on for weeks until they fulfill all of the orders.
Fingers crossed, getting pretty anxious here
tu3218 said:
A few weeks ago I wanted to preorder the N4 but my best buy said they were done with verizon note 4 preorders. But than a couple weeks later, on 10/15. I went back into the store and I was able to preorder a N4. My question is, if I'm preordering the phone, that should mean that's one additional N4 my best buy needs to have shipped to it's store. It makes absolutely no sense that none of us shouldn't get our PREORDERED N4 on release day. That is the whole point of doing a preorder, or else why bother. Like I said in my previous post, BBM told me a date of the 22nd being in store, which they will process it than or that night, and be ready for pick up Thursday. I hope this remains true. I know I preordered very late, but I still a preorder. My thinking is that say my best buy originally was told they were getting I don't know, say 30 Verizon N4s. Well they got confirmation they could actually receive 40 so they opened preorders back up and that's when I got mine. I'm hoping this is the case at least.
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Basically the Pre-order guarentees the $200 working phone trade in offer, and that if there arn't enough phones on the first truck, on tuesday (usually the next delivery day for bby) you'll have guarenteed product. Verizon store is the same way if you go in and pre-order. It's basically just a hold to prevent someone from walking in and buying the N4 once they have one available. It's supposed to reduce people calling in and coming to store asking alll the time "Do you have this phone now?"
Unfortunately bby gets what Samsung sends them, then from there they send their pre-determined shipments out to the stores based on store sales statistics, not so much on pre-order demand.
Information regarding Verizon Note 4/ Best Buy:
I hope everyone is well. I work for Samsung inside of Best Buy, and I am also awaiting a note 4 via verizon. I can tell you in OUR circumstance, all intial orders tracked through RSS were pre-orders ONLY, and not all preorders will be met. We are currently getting in only 6 (4 black, 2 white) at my location. They are "on order", and are expected in later this afternoon or early tomorrow morning. They are available FOR sale prior to the 23rd, but more than likely, Best Buy will tell you that they are not or you won't know because your e-mail doesn't go out until late tomorrow night.
They are on there way and you should be receiving e-mails no later than tomorrow evening if you were the first couple of pre-orders per color. There will be a VERY limited amount, so for those pre-ordering late, my best wishes are with you.
I just wanted to give you a straight, no bs response unlike some of the things I've read/heard/ seen dished out from BB employees.
Best of luck and I hope you all get your phones soon!
Samsung guys in best buy work for Samsung, not best buy. They don't even have access to best buy sales systems. Besides asking a mobile sales rep for the incoming quantity that is shown in RSS there would be no further information except sales guidelines for when they are allowed to actually sell the device. Best buy has to abide by Samsung / Verizon's contract as to when they will sell their phone. Same thing for PS4 Xbox etc... Sell a product prior to the agreed release date and best buy can be sued for a ton of money loose rights to sell product etc
coastieET said:
Samsung guys in best buy work for Samsung, not best buy. They don't even have access to best buy sales systems. Besides asking a mobile sales rep for the incoming quantity that is shown in RSS there would be no further information except sales guidelines for when they are allowed to actually sell the device. Best buy has to abide by Samsung / Verizon's contract as to when they will sell their phone. Same thing for PS4 Xbox etc... Sell a product prior to the agreed release date and best buy can be sued for a ton of money loose rights to sell product etc
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The interesting part is RSS has the street date listed as 10/17/14, so there is nothing prevent the sale. POS picks up the street date and will not allow sales ahead of the street date based from RSS. The only thing claiming 10/23/14 is a sheet of paper that is often wrong.
Kmclove14 said:
Information regarding Verizon Note 4/ Best Buy:
I hope everyone is well. I work for Samsung inside of Best Buy, and I am also awaiting a note 4 via verizon. I can tell you in OUR circumstance, all intial orders tracked through RSS were pre-orders ONLY, and not all preorders will be met. We are currently getting in only 6 (4 black, 2 white) at my location. They are "on order", and are expected in later this afternoon or early tomorrow morning. They are available FOR sale prior to the 23rd, but more than likely, Best Buy will tell you that they are not or you won't know because your e-mail doesn't go out until late tomorrow night.
They are on there way and you should be receiving e-mails no later than tomorrow evening if you were the first couple of pre-orders per color. There will be a VERY limited amount, so for those pre-ordering late, my best wishes are with you.
I just wanted to give you a straight, no bs response unlike some of the things I've read/heard/ seen dished out from BB employees.
Best of luck and I hope you all get your phones soon!
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I was told I am number 4 or 6 (the BB rep that called me couldn't remember after contacting the store). You said that your store is only getting 6 in total. Do you think all stores are only going to get 6 in (or about that amount) or do you think that some stores may receive more/less?
I really hope I'm in the first wave of devices they receive.
coastieET said:
Samsung guys in best buy work for Samsung, not best buy. They don't even have access to best buy sales systems. Besides asking a mobile sales rep for the incoming quantity that is shown in RSS there would be no further information except sales guidelines for when they are allowed to actually sell the device. Best buy has to abide by Samsung / Verizon's contract as to when they will sell their phone. Same thing for PS4 Xbox etc... Sell a product prior to the agreed release date and best buy can be sued for a ton of money loose rights to sell product etc
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Click to collapse
We do work for Samsung, but we have complete access to all numbers for Best Buy as well .
The release date was weeks ago in the system; they are fair game when they arrive and your name is called.

Best buy pre-orders!

Who else ordered a VZW phone from best buy? either on contract, monthly, or full price?
I did full price and the site said it will be delivered on 3/11/16, release date. i had two CSR reps confirm this via both live chat, and email.
then, some reddit users are saying their reps saying it may not even ship UNTIL the 11th, meaning we may not get it until 5-7 days AFTER release date! this is absolutely ridiculous, so when I emailed back, they stated that yeah, it could either be there the 11th, or later. wtf? come on best buy. i've never pre-ordered from them before, but every other store gets you pre-orders ON release date.
i was going to do in store pickup instead of shipping, but apparently in store pickups aren't even guaranteed when you do a pre-order! you could get there and the s7 might not even be in stock!
man, i have elite status through best buy rewards too, so you'd think i'd get SOME kind of preferential treatment! hmm.
so share your stories!
I ordered full price. Ordered the first 7 minutes site went live on Feb 23. Curious if anyone else's preorder has changed status now that tmo, Sprint and att have shipped or are shipping.
Sent from my Nexus 6P using Tapatalk
mine is still as processing.. and just says pre ordered, along with my gear vr and sd card. pending charge on credit card since day one tho... but isn't finalized yet.
Sent from my Samsung Galaxy Note 4
jayochs said:
mine is still as processing.. and just says pre ordered, along with my gear vr and sd card. pending charge on credit card since day one tho... but isn't finalized yet.
Sent from my Samsung Galaxy Note 4
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Same here. Pre ordered on Feb 27th.
My credit card showed an authorization amount for my purchase for several days but Best Buy let it expire without billing. My order status still shows "awaiting authorization" as well. (I ordered on release day)
wtf. mine shows awaiting authorization all of a sudden. what the hell is best buy doing?!!?
so now there's TWO pending charges of the same amount on my account from best buy. one from the day i pre-ordered, and one from today. what's going on? why two charges?
they getting ready to ship?
Same I ordered 2 yr contact and says shipping March 11th but who knows. I hope I have it March 11th but doubt it.
Sent from my SM-G920V using Tapatalk
thrgk said:
Same I ordered 2 yr contact and says shipping March 11th but who knows. I hope I have it March 11th but doubt it.
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best buy is calling people to pickup in store orders tomorrow..so they better ship it tomorrow!
mine is still as processing as well
so, i just talked to a rep on CS. he told me at first that i should have it by the 11th, then said, hold on, and checked into my status saying that it was requested to ship today, the 6th. he then said to just keep an eye out on the account to see if it ships.
oh and i just checked, the free SD card is updated to preparing for shipment, but the rest are still as pre ordered. he said they all have hte same status on his end though, so he thinks the site is just still updating. cool.
check it, best buy updated shipping dates on the website:
Get it by:
Thu, Mar 10 - FREE
Standard
Wed, Mar 9 - $19.99
Expedited
Tue, Mar 8 - $25.99
Express
in store pickup:
BRICK NJ
51 CHAMBERSBRIDGE RD
Hours & Directions
PRE-ORDER NOW
Release Date: Mon, Mar 7
Not sure if it means I receive tomorrow or it ships tomorrow.
I don't see that update anywhere, but i do see the date was changed on mine to the 7th.
Sent from my Samsung Galaxy Note 4
jayochs said:
I don't see that update anywhere, but i do see the date was changed on mine to the 7th.
Sent from my Samsung Galaxy Note 4
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Click to collapse
I didn't see it until I clicked on the alarm/notification icon.
Here is where I got the update.
nice same here. and my phone status changed to preparing for shipment. all 3 are ready to ship it seems. ugh wish I did in store pickup.. could have had jt today lol
Sent from my Samsung Galaxy Note 4
I just checked the best buy website and the S7 shows in store only now instead of preorder. I wonder if I could go in and buy it today?
yeah you can, release should be today.
also best buy chat rep said it looks like mine is shipping today and I'll get it tomorrow. I was like one day shipping really? he's like yup. I'm quite surprised. we'll see if it actually happens!
Sent from my Samsung Galaxy Note 4
I may go by when i get off. I have 3 upgrades on my Verizon account to use.
ugh so stupid. the vr has shipped already but the damn phone hasn't. so dumb. def won't get it tomorrow.
Sent from my Samsung Galaxy Note 4
ugh so stupid. the vr has shipped already but the damn phone hasn't. so dumb. def won't get it tomorrow.
Sent from my Samsung Galaxy Note 4

Samsung Pre-Order Shipping US Snapdragon

Anybody familiar with Samsung Pre-orders? All the Carriers and Best buy will have them on the 8th. Samsung says will be shipped by the 15th. Are they normally that far behind? If they dont ship til the 15th it's gonna be a long 2+ weeks waiting I already have 6 cases here lol. I'd buy from the carrier or BB but getting $550 Trade for a Note 8 is something i cant pass on. Then i switched to Verizon and am getting $250 Mastercard = $199 for the $999 128GB S10+. I went ahead and got the Verizon version instead of unlocked knowing if things stay the same I can flash unlocked firmware if i want to. But flashing carrier firmware on Unlocked (U1) leaves you losing a lot of carrier features (Wi-Fi calling, VoLTE, Video Calling) I dont know why the carriers do that. I can disable any and all bloatware on the carrier Firmware with package disabler apk to make it as clean as the unlocked but not lose anything. Plus the Unlocked version is always way behind on updates. I think it was my s8+ or s9+ that was 4 months behind on security updates.
Mine will be here on Tuesday, 5 Mar. I ordered the S10+ as soon as Sprint opened pre-ordering. I can't wait to throw my S7 Edge against the wall.
Received notification from T-Mo on Saturday (3-2) that my S10+ will arrive on Monday. T-mo almost always gets their's early so we can gloat over the big boys.
I'm actually pissed because the email they sent me for preorder guaranteed delivery by the 8th but aftee I ordered the scheduled ship date isnt until March 22nd!?! I contacted customer service and they were responsive at first, they told me they would escalate my inquiry and someone would get back to me. Havent heard a word since, I'm essentially on ignore! Even went through the customer service inquiry process again and never received a response back. If the carriers offer a similar trade in for my s9+ I'm cancelling my order with Samsung. I hate when a company thinks their too good to respond to customers. Apple has the same customer service issues smh
Sent from my SM-N960U1 using Tapatalk
jroyalty7 said:
I'm actually pissed because the email they sent me for preorder guaranteed delivery by the 8th but aftee I ordered the scheduled ship date isnt until March 22nd!?! I contacted customer service and they were responsive at first, they told me they would escalate my inquiry and someone would get back to me. Havent heard a word since, I'm essentially on ignore! Even went through the customer service inquiry process again and never received a response back. If the carriers offer a similar trade in for my s9+ I'm cancelling my order with Samsung. I hate when a company thinks their too good to respond to customers. Apple has the same customer service issues smh
Sent from my SM-N960U1 using Tapatalk
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did u go with the 1tb?
nugzo said:
did u go with the 1tb?
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I did, but I'm not in the same situation as the guy you quoted...
I just ordered last night, I got a 3/15 ship date. I ordered an AT&T device. I could get it from the carrier sooner according to ship dates but I'd lose the $130 store credit. Hoping it may ship sooner.
I preordered a Verizon 128gb Prism Black S10+ on 2/21 from Samsung and I got shipping notification this morning for delivery this Wednesday.
nugzo said:
did u go with the 1tb?
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I didnt I already have a 1tb memory card so didnt see the necessity for the extra on board storage
Sent from my SM-N960U1 using Tapatalk
Just got my shipping notification for the S10 Plus Ceramic - says it will be here on the 6th... very excited. Source of the shipment is Indianapolis, IN - they obviously have their logistics in order.
nrage23 said:
I preordered a Verizon 128gb Prism Black S10+ on 2/21 from Samsung and I got shipping notification this morning for delivery this Wednesday.
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I ordered an unlocked 128gb white s10+ on 2/24 and still shows 3/22 ship date smh
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ugh I ordered my S10+ 128GB T-Mobile on 2/22 and no shipment info yet. Still gives me the option to cancel my order on Samsungs website. Says will arrive before 3/15.
nugzo said:
Anybody familiar with Samsung Pre-orders? All the Carriers and Best buy will have them on the 8th. Samsung says will be shipped by the 15th. Are they normally that far behind? If they dont ship til the 15th it's gonna be a long 2+ weeks waiting I already have 6 cases here lol. I'd buy from the carrier or BB but getting $550 Trade for a Note 8 is something i cant pass on. Then i switched to Verizon and am getting $250 Mastercard = $199 for the $999 128GB S10+. I went ahead and got the Verizon version instead of unlocked knowing if things stay the same I can flash unlocked firmware if i want to. But flashing carrier firmware on Unlocked (U1) leaves you losing a lot of carrier features (Wi-Fi calling, VoLTE, Video Calling) I dont know why the carriers do that. I can disable any and all bloatware on the carrier Firmware with package disabler apk to make it as clean as the unlocked but not lose anything. Plus the Unlocked version is always way behind on updates. I think it was my s8+ or s9+ that was 4 months behind on security updates.
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I ordered mine from bestbuy and got 650 trade in for my s9+ a week ago. I was told they would mine on 3/8. I wanted the unlocked version without att crap.
Got an email that mine is due to arrive 3/6. (VZW)
jroyalty7 said:
I'm actually pissed because the email they sent me for preorder guaranteed delivery by the 8th but aftee I ordered the scheduled ship date isnt until March 22nd!?! I contacted customer service and they were responsive at first, they told me they would escalate my inquiry and someone would get back to me. Havent heard a word since, I'm essentially on ignore! Even went through the customer service inquiry process again and never received a response back. If the carriers offer a similar trade in for my s9+ I'm cancelling my order with Samsung. I hate when a company thinks their too good to respond to customers. Apple has the same customer service issues smh
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I feel you I order mine as soon as preorder opened and was notified March 8th then was shown March 15th and I ordered just a s10+ 128gb black.
innocentone1 said:
I feel you I order mine as soon as preorder opened and was notified March 8th then was shown March 15th and I ordered just a s10+ 128gb black.
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Now their telling me the prism white is out of stock and delayed, I have never run into this kind of issue with Samsung I have owned many of their products... but these locked down phones and their horrendous customer service wreaks of Apple and I think I'm officially done
Sent from my SM-N960U1 using Tapatalk
Samsung just notified me that my pre-ordered unlocked 10+ has shipped and will be here on 3/6!
Nothing yet on my S10+ Unlocked Blue 128 Snapdragon from Samsung ordered 2/23...
jroyalty7 said:
Now their telling me the prism white is out of stock and delayed, I have never run into this kind of issue with Samsung I have owned many of their products... but these locked down phones and their horrendous customer service wreaks of Apple and I think I'm officially done
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Good lord! I also ordered prism white.
Ordered as soon as preorders opened for ceramic white S10+ unlocked. Shipping note this morning with delivery to California on Wednesday.

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