[Q] Battery or Logic Board failure? - Nexus 4 Q&A, Help & Troubleshooting

So the other day while minding my own business, I pulled out my phone to use it's calculator for some accounting work. Just as a side note, I keep my phone in my front pocket, and do not wear skinny jeans. When I pulled it out, I looked at the back and it had a crack going down the center of the glass with a slight bulge where the battery is. As soon as I got home, I pulled the battery out and saw that the backside was bulging outwards. It bulged so bad that it managed to crack the glass even with one of those gel-like protectors on it . I tossed it aside and put it my spare battery, which should have been good. This is where the interesting stuff starts happening.
Slowly but surely, the lifespan of my battery would get shorter till the point where as soon as I unplugged it, it would die. It got so bad that It would die around 95%. When it would charge, the percentage would vary a lot, making a very interesting graph in the battery app I have. Not only that, but sometimes when I would restart my phone, it would be a completely different percentage than it was before. On top of that, when the phone would die, it would be at a different percentage than when it was still alive. I would have to plug it into a charger in order for it to start up again. If I did not, it would sometimes get into a boot loop where it would say google, turn off, then turn itself back on, rinse and repeat until I held the power button forcing it off.
After I changed the battery, I rooted it and put the Carbon nightly rom on it, but in order to eliminate possible problems, I did do a factory reset to the phone to make sure it was either of those.
Now I did put a "new" battery from ebay in it, but I am still having the same issue. However, the battery I believe was not new because it still had glue on the back of it from a previous nexus. My actual new battery should be here tomorrow I hope.
Could there be a problem with the batteries, or could there be a problem with my logic board? I have tried two different chargers, the LG one provided with the phone, and a rocket fish wall charger, same problem. Attached are two different pictures of the battery graph. The sharp drops are where it dies, and the sawtooth wave is it on charge. (Don't hurt me! I know I'm not supposed to post outside links, but this is absolutely necessary for you wonderful people to help me! Just remove the space in the link and it will work)
http: //i1177.photobucket.com/albums/x345/Foxx1996/Screenshot_2014-05-08-19-50-58_zps1fdf4967.png
http: //i1177.photobucket.com/albums/x345/Foxx1996/Screenshot_2014-04-28-08-34-42_zps7a396d8d.png

Related

Think I found a bad flaw in the design of the HD2.

Okay so I got my phone about a month ago, I had kept it stock for a week, went to a custom rom, and put it back to stock today.
Reasoning I went back to stock:
So I had been having an issue of not charging when I plug in the charger, the phone would recongized that it had been plugged in by bumping the battery meter to 100% instead of a charging icon. The LED light was blinking orange & green so I knew something wasn't right. I then proceeded to unplug the charger and saw that the 100% knocked down to 6% which it was at 8% when I plugged it in. After I saw that I removed the battery and tried a different battery ( brother has the same phone) and his was at 70% and I plugged in the charger and still the same thing happened.
So after this I have found out that it was the phone that had the issue as it was not charging the battery at all so I then returned to stock rom using my brothers battery and it still had the same issue.
I then saw the middle contact of the three golden contact on the back of the phone was sticking between the phone and the battery so I pulled out the battery and pushed the contact toward the phone and then I insert the battery back into the phone and then place the charger on it and then it started charging.
So now I need to confirm that this was the actual fix. Can anyone confirm that the middle contact is the actual one that charges the phone or was this just luck of the draw?
sorry for the long post but I thought this would be a big deal based on the design of the contacts aren't the best.
rlacsamana1989 said:
Okay so I got my phone about a month ago, I had kept it stock for a week, went to a custom rom, and put it back to stock today.
Reasoning I went back to stock:
So I had been having an issue of not charging when I plug in the charger, the phone would recongized that it had been plugged in by bumping the battery meter to 100% instead of a charging icon. The LED light was blinking orange & green so I knew something wasn't right. I then proceeded to unplug the charger and saw that the 100% knocked down to 6% which it was at 8% when I plugged it in. After I saw that I removed the battery and tried a different battery ( brother has the same phone) and his was at 70% and I plugged in the charger and still the same thing happened.
So after this I have found out that it was the phone that had the issue as it was not charging the battery at all so I then returned to stock rom using my brothers battery and it still had the same issue.
I then saw the middle contact of the three golden contact on the back of the phone was sticking between the phone and the battery so I pulled out the battery and pushed the contact toward the phone and then I insert the battery back into the phone and then place the charger on it and then it started charging.
So now I need to confirm that this was the actual fix. Can anyone confirm that the middle contact is the actual one that charges the phone or was this just luck of the draw?
sorry for the long post but I thought this would be a big deal based on the design of the contacts aren't the best.
Click to expand...
Click to collapse
On most cell phone battery packs the center contact(s) are a data or temp sensor connection, the power is input during charging and drawn during use from the outer contacts.
It depends on how "smart" the battery pack is that determines exactly what those center contact(s) do. In sophisticated packs there is actually circuity inside the battery back that monitors voltage, current draw and temp on the battery to determine the battery's charge status and communicates this back to the phone over a serial data bus with those contacts. on simple battery packs the center contacts are simply connections to a thermistor to monitor the battery's temp during the charging cycle, so the phone can cut off charging power if the battery starts to overheat.
In the end, yes, if the phone cant get a connection to those center contacts, it likely will not initiate a charge cycle. Attempting to charge a lithium ion with no way to monitor it is just asking for fire or explosion
d0ug's point above is backed up by the fact that several users have had issues with charging and/or booting the HD2 when that one middle pin gets bent (which seems like a fairly common occurance in this phone).
Ok, so i have been having the same issue and couldnt find any information till now.
Custom rom or not, if the middle term gets bent it will not charge right, also if the battery gets warm to a certain point it will shut off on you. I have also noticed, if your battery is below 50% and your using it intensively it will also stop charging the battery. When the status gets bumped up to 100% the led's will flash between red and green, this usually means there is an issue between the battery being over save charging temp, or a malfunction of the data sensor circuit in the battery. This is built into the hardware of the phone and is a safety measure.
This is from HTC Tech support this morning.
If any one elst can find out anything, im sure there would be people glad to hear.
Too bad the terminal being bent is from having to pull out the battery all the time
acessford101 said:
Ok, so i have been having the same issue and couldnt find any information till now.
Custom rom or not, if the middle term gets bent it will not charge right, also if the battery gets warm to a certain point it will shut off on you. I have also noticed, if your battery is below 50% and your using it intensively it will also stop charging the battery. When the status gets bumped up to 100% the led's will flash between red and green, this usually means there is an issue between the battery being over save charging temp, or a malfunction of the data sensor circuit in the battery. This is built into the hardware of the phone and is a safety measure.
This is from HTC Tech support this morning.
If any one elst can find out anything, im sure there would be people glad to hear.
Too bad the terminal being bent is from having to pull out the battery all the time
Click to expand...
Click to collapse
I've never had to pull the battery when it freezes. I just hit the red reset button. Is that not working for people?
crisisinthecity said:
I've never had to pull the battery when it freezes. I just hit the red reset button. Is that not working for people?
Click to expand...
Click to collapse
In my case, I just never have anything pointy enough to press the reset button, at least not as handy as just sliding the batt up and out by an inch or so. I think out of all the soft-resets I've done on my HD2, maybe 2 were by pushing the little button (yellow in my case)
hmm, i just checked my center pin, its still good. Like someone said above, i also reset my phone by just poping the battery out.
Also in the same situation that i usually don't have anything around to poke the reset button. I don't think ive ever actually used the reset button yet. All my previous WinMo phones had a stylus and the reset button was on the outside of the device, no battery cover removal, so the reset button was convenient to use. Battery removal seems like the simplest thing to do, if you're already removing the battery cover, just pop out the battery
How often are you guys having to reset your phones that way that you are damaging the pin, are you rocking the battery into it, or kind of just pushing it in? i noticed that the contacts seem to only fold down, they don't fold up or push in.
Ill definitely keep in mind now to put the battery in with a slightly downward motion to make sure the pins fold down, and don't get mashed in, which is where im guessing the bending is happening for you guys
My left pin got bent from all the battery pulls I've been doing. I think it happens when you don't slide it in at the right angle as d0ug has suggested. Now every time I do it, I make sure that all the pins are contacting correctly. If my left pin gets bent outward, the phone does not power up at all. (which made me freak out thinkin I broke it) Both stock and cooked ROMs have required battery pulls occasionally. Overall, I think I have to do battery pulls WAY WAY WAY more than I did with my previous MT3G. So far I have tried Kumars and Elegancia ROMs. I wish I could find a stable ROM that requires zero battery pulls. =T
yupp had the same problem with the connectors under the battery
I went in for a refurb and used it for a day and that pin was already bent so i went back in and this one seems to be in good working condition.
I think they should have done better job with the pins as I have never had these issues with any other phone.
WOW!! that fixed my problem.
*sniff* I love you guys! Thnx for the fix!
I'm trying out a couple of HD2s that an acquaintance had no business getting and is now looking to unload. The one is practically right out the box, the other looks like it has been around the DC loop a few times. I'm testing the well travelled one out when it looked like it needed charging, so I plug it in and start looking at the nice one. After 2hrs, I hear the tramp vibrate. When I go to see why it vibrated, it won't turn on again! It's after midnight, I haven't purchased it yet, haven't loaded a cooked ROM, haven't even run a stock update and it's already screwing up!?!? Since I had two I did some battery swaping then both went into boot loops. Many hours and a few gray hairs later, I got them both working again. I left them essentially alone until today. When the spouse went to sync the well-used of the HD2s, he noticed it needed charging. After almost an hour, he noticed that it had less charge than when he plugged it in. I noticed the charge light wasn't steady, it's flipping between red, green and nuttin'. My spouse, who had already laid claim to this HD2, did as he always does and jumped to the worst conclusion. I said make no inferences until we get home and check this forum. I knew you'd have the answer and you did not fail me! Best yet, it cost me nuttin' to fix!! Now do I point this out as a flaw for potentially lowering the sale price?
Thanks again!!
My take on this is that the flaw is in the way the battery wants to come out. When you lift using the tab on the left side, it tries to come out at an angle, angling from top left to bottom right, which means the connectors come away unevenly, and since the connector plates on the battery are inset, the plastic of the battery casing catches the pins as the battery rotates on its way up.
I keep my thumb on the battery just above the sim card until the battery is out about 45 degrees both top left and top right, and then pull it towards the top of the phone so the connectors all come away evenly, rather than being dragged up and over the pins.

Anybody else had this?

Pushed the power button this morning and no response, thought the battery had run right down, so plugged it in and it booted to the dell screen then froze, removed battery and replaced it, booted no problems at all, still 60% battery left
Once, I think it's because the device has flexed or got jolted at some point and the backplate contacts have come apart briefly. The only way to get it to switch on was to remove the battery and refit it.
I've had this too, but not after a jolt or flex - noticed it after waking up on a morning - Streak had been on bedside table with good charge.
I've had this maybe twice since having the device.
edit to add:
The only difference is my device did not freeze on boot.
yep - every time i power it down and leave it for a bit, it will only fire up again if I take the back off, pop the battery out and put it back in.
The LEDs come on, but it goes no further unless I do the above. Annoying but I can live with it for now (not sure what the wear and tear issues could be over the life of the device tho?)
did it on 1.6, still does it on O2 2.1
That's what's i was thinking, that stupid backplate! it may have moved 1mm and caused error
I posted a comment once about supergluing the fu%$er, might try myself.
Yep, sadly had the same problem. The worse thing is it did this the first time I turned it on. Done the same thing again this morning after simply switching it off.
Hopefully it won't be annoying or we will learn how to avoid it - backplate seems to cause the problem but I didn't even drop it or mishandle it in anyway - just merely switched it off and on again...
If the backplate is the problem, I can see it becoming a real issue, mine is definitely a looser fit than it was a month ago.
This just happened to me this morning. I went to bed around 2am with 90% charge and woke up 8am off on totally drained. The phone was lying on the carpeted floor with no movement. Powered back up and on with icons all messed up.
had this couple of times day, not the first by a long shot. its the back plate for sure. it flexes just a tiny bit and thats enough to make it shut down. pretty shoddy design
I really don't see how it could be the cover. Second day in a row I went from full charge to dead when I woke. It was on the floor the whole time and never touched. Then I charged it and the screen would not respond. So I hit power and then it would not come on again until I pulled the battery. Now, I'm just going to try powering down every night. If it's dead I just leave it at home for the day.....such a waste.

[Q] Battery going bad?

I was originally running PA3.98. A few months back my son dropped my tablet while it was charging, it ended up landing on the cable and split the micro-usb end away from the plastic support.
Since then it seems my battery had been draining much faster than usual.
I installed better battery stats, and at the time it appeared to me to be a game my son and I played often (Arc Redux) which left an orphaned media server process and caused the drain.
I installed m-kernel and did the suggested trickster tweaks. This brought some new life into my tablet, but the screen on time was still extremely low, like 48 minutes of screen before I had to charge. Online game or not, wifi and sync on or not. Something was messed up.
But before I could figure it out completely, my son messed my tablet again. He pulled the charging cable out by the cord not by the thick part on the end of the plug, and this was an older cord too, a little jenky. And I mean he pulled it out. I didn't see directly what happened but the end of the usb cord was split open and the micro part of it was "missing." Later my son "found" the micro end. I had to threaten him with never using my tablet again before he admitted he was the one that pulled it out, quick and fast, by yanking on the cord and not by carefully pulling it out by the thick end.
But now... my tablet was not booting past the PA splash screen. Luckily I could get to TWRP. Dirty flash didn't fix the bootloop. I couldn't do a NAND, nor could I backup to my PC over ADB, even though my PC saw the tablet, the backups were 0bytes. So I am pretty sure by him pulling the cord out like that it had to have shorted and corrupted my memory.
I ended up needing to do a fresh clean install, and this time I went with SlimKat. I also had to take the back cover off the tablet and bend the usb charging port back in, it was split open a little and no cable would fit snugly in there.
Fresh flash well and my tablet was working again.
But the battery life was/is still atrocious. Can't get much more than an hour of screen time. Regardless of if I am playing an online game, an offline game, reading an e-book or whatever. Something was still wrong, and on a clean install.
And even more curious, it was now reporting what appear to be random battery percentages. Meaning it will go from 75% to 50% and back, randomly. I installed better battery stats, disable critical shutdown (x-posed), trickster mod (and m-kernel a67) and some others I cannot remember off the top of my head. Greenify pro.
I "fully" charged it overnight 2 nights ago. My plan was to let it drain on standby (wifi and sync off) with minimal use until it died. And I was peeking, periodically, to see if anything strange was happening.
And I came across this....
Does anyone know if I just need to fully charge it and then let it completely discharge with no safe shutdown a couple of times to calibrate the battery correctly? Or is it worse, is it more likely that my battery is going bad and needs to be replaced?
Really? Nobody has any comment on my screenshots?
Take a close look, peeps.
It went from ~20% to ~40% without me charging it.
It climbed earlier too, from ~60% to about 70%.
Seriously, nobody else's nexus has ever done this?
I am at a loss and I was hoping some nice people here could help brainstorm what is going on.
From your original post, if there was damage to the USB port on your tablet the battery may be shorting out on one of the contacts. That could cause random fluctuation in the battery level and longer charging times.
riggerman0421 said:
From your original post, if there was damage to the USB port on your tablet the battery may be shorting out on one of the contacts. That could cause random fluctuation in the battery level and longer charging times.
Click to expand...
Click to collapse
TY for the response.
I thought that may be part of the issue. It does seem like it charges slower.
It may just be my selective memory but I do not remember ever seeing the battery percent jump around when it is charging. Since the last clean flash it has only jumped upward. I've not seen it jump to a lower percentage but it has been doing random battery low shut downs. Anywhere from 30% to 2% battery remaining, no low warning, just shutting down.
I just hope it is something I can deal with.
______
I took the back off the tablet and cleaned all of the contacts at the charging port. -- I had to bend the port back into place, it looked like it was bent slightly open. I used my lighted magnifying glass to look at the leads and they are all fine as far as I can tell, no shorts on the contacts at least.
The battery is seated snug. The battery plug is in flush, I reseated it anyway.

Battery died and now its not charging

My battery just did and no blinking lights. Now my phone won't charge. Can someone help?
Could be manufacturer defect. Your only option might be to contact BlackBerry and have them swap it under warranty. I would just to be safe.
Sent from my STV100-1 using Tapatalk
nycxpj said:
My battery just did and no blinking lights. Now my phone won't charge. Can someone help?
Click to expand...
Click to collapse
This happened to my Nexus 6 last year, ended up having to get a replacement from Google.
Problem with Battery
If your handset is a new one, then a replacement or you may visit to store & get it checked with a professional.
If It is new smartphone, then you can replace it. Other wise I do suggest you to do that first remove your battery and clean with soft cloth and put after some time then check it. It happens some time it will not showing charging. Sop always remember that charge your mobile, then battery percentage gone below 10%
Priv is crap
pankaj554 said:
If It is new smartphone, then you can replace it. Other wise I do suggest you to do that first remove your battery and clean with soft cloth and put after some time then check it. It happens some time it will not showing charging. Sop always remember that charge your mobile, then battery percentage gone below 10%
Click to expand...
Click to collapse
The battery does not come out of the priv. Thanks for suggesting something we can't do. Good going.
replace the battery
it could be the battery NOT a defect
Hopefully by now you found the same advice on CrackBerry as I did last night - just hold the power button on the left of the phone until it comes on.
Mine has adopted the habit of not appearing to charge or do anything once the battery hits '0%' and dies - it can lay dormant for a few days even - my advice is hook it up to a micro USB cable charging with at least 2 Amps, then hold the power button until it starts. This can take 30 seconds or more.
And for those helpful people guessing you can swap out the battery - they obviously never went near a Priv.
I've had this issue multiple times. Solved (note, not trivial, skills and tool required!) by plugging it into a decent charger for an hour or so (might not show its charging) and thereafter removing the back cover, unscrewing the battery connector, and removing it with a pair of tweezers. Amazing that the phone comes back to life when you plug it back in. I didn't replace the screws on the battery connector so its easy to do in future.
Try using a high voltage charger, such as the one in the car...It works for me

Not charging after a water "event"?

My wife transitioned into my older GS4 (i337) after her GS3 power button failed. The GS3 was repaired and set aside as a spare (good idea). After getting settled into the GS4, it experienced a water "event". She was wise enough to pull the battery and get it into some rice. It stayed there for a few hours until I could get to it. She said it only had a little water inside, but the rice was a precaution. The water indicator on the battery only had one tiny bit of pink . Guessing the Trident Aegis case did some good protecting there. I took the phone out of the rice and placed it under a desk lamp that has a history of being a bit of a heat lamp. I used it to warm the phone for a few hours before I checked the phone's viability.
I kept the SIM and the SD card out for first power up attempt. ALIVE! I noticed that the battery was low, so I connected a charger. No chargee. Reboot no help. Powered off and attempted to charge. When powered off, it did give a short vibration and a quick screen flash, maybe a few lines, every 6 seconds. Expecting that the phone would work, but not have charging capabilities. Quite inconvenient.
What parts could I throw at it? Since the charging port was really the only place water could have gotten in while the phone was on, I decided to throw that part at it. I found this one (http://www.amazon.com/gp/product/B00HA3HW1A?psc=1&redirect=true&ref_=oh_aui_detailpage_o02_s00) on Amazon, so figgered I would give it a chance. Took about 20 minutes to replace it.
Jackpot. Charged right up, plobby faster than I had previously experienced.
If you experience a water "event" and the device wakes, but won't charge, this could be the fix. The part I ordered came with everything you need (tools). There are several videos on youtube that show you everything you need to know. Watch a few before you begin. Some have hints and pointers that others don't.
Hope someone finds this post helpful. Thank me if you do!
I had an s4 that also got wet but I took the phone part completely before placing the phone in a plastic bag with desiccant.
Also, if you experience a situation where you receive an on-screen message that says "Charging paused, battery temperature too low", it's also probably a USB port issue.

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