Hey guys,
Could you help me please!
I can't change the method of locking screen with my unrooted Galaxy note 3,
Other methods are inactive:
[Swipe + Signature + Pattern]
(Details written under those methods:
"Turned off by Administrator, encryption policy or credential storage.")
There are only two active methods:
[Pin + Password]
What to do?
If you have encrypted your phone, there's only few options for lock.
Sent from my SM-N9005
[Q]
jdomadia said:
If you have encrypted your phone, there's only few options for lock.
Sent from my SM-N9005
Click to expand...
Click to collapse
So; how can I cancel or deactivate this encryption?
[Screen shot]
Here's the screen shot
U need to decrypt phone, way u encrypted
Sent from my SM-N9005
Solution
Thank you for responses my friend.
I found the solution to get my lock screen methods back.
It's by clearing Credentials
Settings > General > Security > Storage credential [Clear credential]
Fellow XDA buddies...please help me on this one!
My colleague is locked out of his Galaxy S4 running Lollipop that has a pin / password lock that he inadvertently set and doesn't know what it was set to
We've Tried:
- Android Device Manager: After getting on the phone with a Samsung Mobile Tech and having them conference in a Google Tech... getting out of a pin lock screen is no longer compatible with ADM on Lollipop as it doesn't display the password input without first unlocking the phone via pin ...
- Samsung Find My Mobile: He never setup the Samsung Account/App on his phone before the forgotten pin issue ...
- Lollipop doesn't seem to have any vulnerabilities / workarounds to get past the lock screen when pin locked ...
- I have tried to use the Stock Recovery to apply the files suggested here http://forum.xda-developers.com/showthread.php?t=2308130 and here http://forum.xda-developers.com/galaxy-s4/general/bypass-t3035553 and cann't get past the Signature Verification ...
- USB Debugging was never enabled so the adb exploits I found that involve SQLite or removing the key file do not work ...
- I have exhausted all the methods here because it doesn't have have root access or a custom recovery installed http://forum.xda-developers.com/showthread.php?t=2620456
So without USB Debugging, Root or a Custom Recover (which requires root it seems), we are stuck!
I think the best bet would be to enable USB Debugging somehow while locked or from an upload we can make through the Stock Recovery or ODIN...
We would greatly appreciate if anyone can help!
Thank you,
-Chris
Usually the only option is a reset from recovery. Which will erase all user data. Pics, files... Etc.
That's the point of the pin lock... To protect your privacy mostly.
I have not heard of any other way to bypass the pin lock. Well, flashing firmware again works on most devices, but same result. All user data gone.
Flashing a new ROM through Odin I don't believe will work. If I recall correctly Odin doesn't wipe data when installing. Therefore, the only real option is a factory reset if you don't wish to root or install a custom recovery.
The only thing that you can save is files stored on the internal storage.
Apps, sms, contacts etc are gone. That is if you didn't make any backups.
If you want to save the files on your internal storage:
- Flash custom recovery (twrp)
- Wipe /system partition.
- Reflash a rom.
Hi Guys
As seen the title above, I got this problem when about rooting my phone, work out using this solution
So here we goes :
1. Go to Setting - security - uncheck (deactivate) the reactivation lock
2. At the same security window uncheck the KNOX protection
3. Also at the same security window, press clear credentials and clear
4. Re-odin what ever you want to do
Done
See if that worked for you, mine are flawlessly go after do that setup
but just remember you cant reactivate it when your phone are rooted
Thank you
Chris
Hello i have a galaxy s5 that i rooted and installed the alliance rom using philz Touch rom manager.
It has been working fine for a few months. but now when i try to go to recovery i get the yellow triangle because of the reactivation lock ? ( i dont remember ticking it ) so i go to settings and try to untick it and get and error (unfortunately settings has stopped ) ? After having a read i found i just needed to setup my samsung account to fix this. but the problem is i cannot add a samsung account ( its not in the list to choose ?). So thought ok ill do a Factory data reset but after i enter my password i get the same error ( unfortunately settings has stopped ) ? So now i am locked in to only using this rom and i cannot back it up or change it . Can some please offer advice if they have maybe had a similar problem and been able to fix it. I have tried using odin to install open recovery but i get a Auth error with i assume is related to the reactivation lock. I also tried kingo root and unrooted the phone ( oops) and now cant root it again. I have tried safemode, i have reset app preferences but nothing seems to fix it . The phone is working but when i check its speed via Antutu its not working as fast as it should.
please help ( Thankyou in advance)
So i just thought i would share what i have now done. I downloaded and flashed the latest Samsung rom using Odin. So now its running the stock rom and my philz touch is gone ( as expected ) and i can now use the samsung account, so now when I try to untick " reactivation lock " i enter the password or use my finger print, it accepts it but doesnt untick the box. so its still on and i cannot reroot the phone, but after reading i thnk the solution is to go back to 4.4.2 and then untick it ? so i am downloading the rom and give it a go.
Yup, Flash KitKat, log into all accounts, uncheck reactivation lock
Can't downgrade from 5.0 to 4.4.2
Hi Guys,
I tried to downgrade from 5.0 to 4.4.2 but it does not work.
Is it because I have already triggered know 0x1 ?
Thanks
Jan
Hi,
I have a N910C Exynos (oem) on Lollipop and iĀ“m tryning to wipe my credentials but in the Security options the "Clear credentials" option is disabled/grayed out. How can i turn this option on??
Explain and Things that i already tried:
Problem starts after i tried to root my galaxy. It was already in 5.1.1 (OTA installed) and when i tried to root i got a boot loop.
- I did the factory reset wiping cache and data/factory reset and still got on boot loop
- Tried to return to original condition installing by Odin the 4.4.4 stock version but got sw rev check fail .... 2 binary 1 on android screen and Fail status in Odin
- Tried to install 5.0.1 and same thing
- Installed 5.1.1 normal.
- After boot up, Clear credentials (as some other features, like lock screen) was already grayed out
- Tried to do a downgrade and Fail
- Tried to do the encrypt and decrypt the SD card, but same thing
- Tried to unlock screen with samsung find my phone, change to pattern mode, choose a pin code after pattern, reboot, put the wrong pattern on porpouse but it never ask for the pin so i could try to use google account to reset
- Tried to uncheck and check every admin
I tried pretty much everything that everyone write on this forum and internet. Nothing seems to work.
Is there any third part app to clear credentials or anyone has any idea how can i fix this F#[emailĀ protected]# problem??
Plz, Help
exlows said:
Hi,
I have a N910C Exynos (oem) on Lollipop and iĀ“m tryning to wipe my credentials but in the Security options the "Clear credentials" option is disabled/grayed out. How can i turn this option on??
Explain and Things that i already tried:
Problem starts after i tried to root my galaxy. It was already in 5.1.1 (OTA installed) and when i tried to root i got a boot loop.
- I did the factory reset wiping cache and data/factory reset and still got on boot loop
- Tried to return to original condition installing by Odin the 4.4.4 stock version but got sw rev check fail .... 2 binary 1 on android screen and Fail status in Odin
- Tried to install 5.0.1 and same thing
- Installed 5.1.1 normal.
- After boot up, Clear credentials (as some other features, like lock screen) was already grayed out
- Tried to do a downgrade and Fail
- Tried to do the encrypt and decrypt the SD card, but same thing
- Tried to unlock screen with samsung find my phone, change to pattern mode, choose a pin code after pattern, reboot, put the wrong pattern on porpouse but it never ask for the pin so i could try to use google account to reset
- Tried to uncheck and check every admin
I tried pretty much everything that everyone write on this forum and internet. Nothing seems to work.
Is there any third part app to clear credentials or anyone has any idea how can i fix this F#[emailĀ protected]# problem??
Plz, Help
Click to expand...
Click to collapse
When the clear credential is grayed out means there aren't any credentials to wipe. Basically, what is your problem?
Jertlok said:
When the clear credential is grayed out means there aren't any credentials to wipe. Basically, what is your problem?
Click to expand...
Click to collapse
In Security section some options are grayed out with this status "disabled by administrator, encryption policy, or credential storage"
The Encrypt device option have only Pin and fingerprint on, the rest is disabled... I saw that if i clear the credentials it would fix this problem...
exlows said:
In Security section some options are grayed out with this status "disabled by administrator, encryption policy, or credential storage"
The Encrypt device option have only Pin and fingerprint on, the rest is disabled... I saw that if i clear the credentials it would fix this problem...
Click to expand...
Click to collapse
So, try to explain better your issue via posting some screenshot or writing more clearly.
Do you mean the Screen Lock Type?
-from Lock screen and security > Screen Lock Type
I think you previously encrypted your device and now you are having issues, have you tried to get access to your old files?
Jertlok said:
So, try to explain better your issue via posting some screenshot or writing more clearly.
Do you mean the Screen Lock Type?
-from Lock screen and security > Screen Lock Type
I think you previously encrypted your device and now you are having issues, have you tried to get access to your old files?
Click to expand...
Click to collapse
IĀ“m new here, canĀ“t post any links to my photos. Sorry if iĀ“m not been clear, my english is not that good. IĀ“m from Brazil. But i will try to explain more clearly here:
1 - I go to the Settings > System > Security
2 - In Security tab i choose Encrypt device (codificar dispositivo)
3 - Then i click to choose the lock screen option
4 - The 3 options are grayed out, just the PIN (senha) and Fingerprint (ImpressĆ£o Digital) are enabled
I just got the phone. Brand new. Then i tried to root but got stock in boot loop, so i installed the stock rom and then i saw this problem.
I have never encrypted the phone nor the SD. I can access everything in my phone but this options. Knox are diabled to, since i tried to root and got Knox status 1.
The only way to highlight the 5 screen lock options is if i go to samsung find my phone, click in unlock screen device. Then the phone gets unlocked and i got a pop up to choose a new screen lock. But if i choose, for an example, Pattern, i draw the pattern, choose a pin code, but as soon i finish it all options get grayed again.
And in the lock screen i can draw the wrong pattern as many times as i want but i donĀ“t got the option to use de PIN to get into device.
exlows said:
IĀ“m new here, canĀ“t post any links to my photos. Sorry if iĀ“m not been clear, my english is not that good. IĀ“m from Brazil. But i will try to explain more clearly here:
1 - I go to the Settings > System > Security
2 - In Security tab i choose Encrypt device (codificar dispositivo)
3 - Then i click to choose the lock screen option
4 - The 3 options are grayed out, just the PIN (senha) and Fingerprint (ImpressĆ£o Digital) are enabled
I just got the phone. Brand new. Then i tried to root but got stock in boot loop, so i installed the stock rom and then i saw this problem.
I have never encrypted the phone nor the SD. I can access everything in my phone but this options. Knox are diabled to, since i tried to root and got Knox status 1.
The only way to highlight the 5 screen lock options is if i go to samsung find my phone, click in unlock screen device. Then the phone gets unlocked and i got a pop up to choose a new screen lock. But if i choose, for an example, Pattern, i draw the pattern, choose a pin code, but as soon i finish it all options get grayed again.
And in the lock screen i can draw the wrong pattern as many times as i want but i donĀ“t got the option to use de PIN to get into device.
Click to expand...
Click to collapse
Oka, now i've got your problem. Try to check if all the Android Certificates are enabled. Settings > Security > Other Security Settings > View security certificates
Jertlok said:
Oka, now i've got your problem. Try to check if all the Android Certificates are enabled. Settings > Security > Other Security Settings > View security certificates
Click to expand...
Click to collapse
Ok, the path is a a little bit different for me. IĀ“m in the Security -> Trusted Credentials... Here i can see 2 tabs: System and User
In system there ar a lot of credentials and they are all enabled, in user i have none.
Just a heads up: I already tried to disable all of them one by one before. DidnĀ“t help
Did you ever get this figured out? I have tons of certificates installed and turned on. Some are from China, Turkey and in other languages. I want to remove them all but Clear Credentials is greyed out. I'm using a Samsung S5 on v6.0.1 (not rooted).
Joe
exlows said:
Ok, the path is a a little bit different for me. IĀ“m in the Security -> Trusted Credentials... Here i can see 2 tabs: System and User
In system there ar a lot of credentials and they are all enabled, in user i have none.
Just a heads up: I already tried to disable all of them one by one before. DidnĀ“t help
Click to expand...
Click to collapse