Related
HI im new here, and also I do have realy new problem.
my phone is: Samsung Galaxy S5 (SM-G900F)
Stock Android 5.0
Problem Explain:
Reactivation Lock, that I accidentally activated was enablad on custom rom XtreStoLite. The biggest problem is that I did not activate my Samsung Account when I enabled it, and now I have stock firmware non -rooted Android 5.0 installed via Kies
I watched couple of youTube videos, but with no luck, I also send message to FindMyMobile but no luck as well.
When I logging to FindMyMobile, I can lock screen, ring to my device, acctually I can do everything except enable and disable reactivation lock.
Please I do realy need help with this
Same problem here.. Can't find reliable solution. Went back to stock ROM and tried to disable it and it didn't work
Downgrade to KitKat, log into accounts on phone, disable reactivation lock has worked for a few people
Thank you for help
*Detection* said:
Downgrade to KitKat, log into accounts on phone, disable reactivation lock has worked for a few people
Click to expand...
Click to collapse
Downgrade by Odin you mean?
if yes, then that is imposible, becase in ODIN MODE says: "REACTIVATION LOCK(KK): ON"
i will try that one, but i guess it will not work.
Thread moved to proper forum.
Treno00 said:
Thank you for help
Downgrade by Odin you mean?
if yes, then that is imposible, becase in ODIN MODE says: "REACTIVATION LOCK(KK): ON"
i will try that one, but i guess it will not work.
Click to expand...
Click to collapse
Yes via ODIN, people have reported success with that method, some with KIES
Fixed
Thank you sooooo much, but I had little problem. So I will explain step by step what I have done.
1. Odin 3.10.6 + Stock Firmware KitKat 4.4.2
2. In options I leave checked F. Reset Time and Auto Reboot
3. After it's done, I stuck in boot logo so
4. Switch phone off and go to recovery mode
5. wipe data/factory reset and wipe cache partition
6. Reboot device and, yes. system is booted
7. Then after setting up I went to Settings>Security>Reactivation Lock (but I did use Mobile Data, don't know about WiFi)
8. DONE!
PS. You can upgrade your android via Kies from 4.4.2 to 5.0
What worked for me!!
Had the same problem. The rom locked me out. (reactivation lock was activated)
I flashed the stock LOLLIPOP firmware i got from sammobile using odin, the KITKAT firmware does not flash.
Logged into the phone with my original samsung account.
Removed that account from the device
Created a new samsung account from the computer.
Added that account to the device.
Turned of reactivation lock, and viola!! it worked
Mr. Clown said:
Thread moved to proper forum.
Click to expand...
Click to collapse
Maybe merge with existing thread? http://forum.xda-developers.com/galaxy-s5/help/reactivation-lock-t3118566
me also i can't activate reactivation lock and remote control.
---------- Post added at 03:57 AM ---------- Previous post was at 03:51 AM ----------
do i need to downgrade to kitkat just to make it work? remote control and reactivation lock? before im using stock rom rooted but still doesn't work. then i tried custom rom it's working but the only problem is private mode is failed to enable. then i switch to another custom rom then almost perfect but the remote control and reactivation lock is not working.
Treno00 said:
Thank you sooooo much, but I had little problem. So I will explain step by step what I have done.
1. Odin 3.10.6 + Stock Firmware KitKat 4.4.2
2. In options I leave checked F. Reset Time and Auto Reboot
3. After it's done, I stuck in boot logo so
4. Switch phone off and go to recovery mode
5. wipe data/factory reset and wipe cache partition
6. Reboot device and, yes. system is booted
7. Then after setting up I went to Settings>Security>Reactivation Lock (but I did use Mobile Data, don't know about WiFi)
8. DONE!
PS. You can upgrade your android via Kies from 4.4.2 to 5.0
Click to expand...
Click to collapse
uhm hey hi where did u dl your stock 4.4.2 rom? we have the same problem actually same cause too haha need help real bad
OK, in this folder you will find all possible stock firmware for [SM-G900F]
https://mega.nz/#F!i9dm2LKL!fzGY14qi4pYiEczNQy5KWA!uoFXBSDZ
Hello i have a galaxy s5 that i rooted and installed the alliance rom using philz Touch rom manager.
It has been working fine for a few months. but now when i try to go to recovery i get the yellow triangle because of the reactivation lock ? ( i dont remember ticking it ) so i go to settings and try to untick it and get and error (unfortunately settings has stopped ) ? After having a read i found i just needed to setup my samsung account to fix this. but the problem is i cannot add a samsung account ( its not in the list to choose ?). So thought ok ill do a Factory data reset but after i enter my password i get the same error ( unfortunately settings has stopped ) ? So now i am locked in to only using this rom and i cannot back it up or change it . Can some please offer advice if they have maybe had a similar problem and been able to fix it. I have tried using odin to install open recovery but i get a Auth error with i assume is related to the reactivation lock. I also tried kingo root and unrooted the phone ( oops) and now cant root it again. I have tried safemode, i have reset app preferences but nothing seems to fix it . The phone is working but when i check its speed via Antutu its not working as fast as it should.
please help ( Thankyou in advance)
So i just thought i would share what i have now done. I downloaded and flashed the latest Samsung rom using Odin. So now its running the stock rom and my philz touch is gone ( as expected ) and i can now use the samsung account, so now when I try to untick " reactivation lock " i enter the password or use my finger print, it accepts it but doesnt untick the box. so its still on and i cannot reroot the phone, but after reading i thnk the solution is to go back to 4.4.2 and then untick it ? so i am downloading the rom and give it a go.
Yup, Flash KitKat, log into all accounts, uncheck reactivation lock
Can't downgrade from 5.0 to 4.4.2
Hi Guys,
I tried to downgrade from 5.0 to 4.4.2 but it does not work.
Is it because I have already triggered know 0x1 ?
Thanks
Jan
Hi guys,
I got my Note 4 SM-N910F and installed latest update ROM from sammobile.com, respectively I've upgraded it from 4.4.4 to 5.1.1.
After reboot, I got the following message when restarted:
"This device is locked because of an abnormal factory reset. Sign in to the Samsung account that you have already signed in to on this device to confirm that it belongs to you."
Shortly: Samsung Reactivation Lock Activated
I've tried my Samsung account, on the web it logs in successfully, on my phone it doesn't let me login.
What should I do?
(phone is never locked, bought from Cosmote Romania, now Telekom Romania)
Thanks.
Samsung Reactivation Lock Activated - [ SOLVED ]
Hi guys,
I've succesfully deactivated the Samsung Reactivation Lock on my Samsung Note 4 SM-N910F - Android Lollipop 5.1.1. !!!
I'll tell you in detail how I did it. After 5 hours of data mining and documenting myself, I've gathered all the necessary data to do it.
Statement: On Samsung Note 4 with Lollipop 5.1.1, the Samsung Reactivation Lock cannot be deactivated!
In order to do that you need to downgrade it to KitKat 4.4.4. (thanks to brayhanrd for coming up with this downgrade-first idea in this post: http://forum.xda-developers.com/galaxy-s5/help/reactivation-lock-root-custom-rom-t3097964#post60511431
It can be done following these simple steps:
1) Downgrade the Samsung Note 4 software version from Lollipop 5.1.1 to KitKat 4.4.4 - using the stock 4.4.4 version specifically designed for your phone which can be downloaded from www.sammobile.com.
(Obs: if it was purchased from Verizon then THAT's the version you need to get it. I'm telling you this to avoid a lot of downgrade failures because of mismatch files and Odin writing errors, believe me, I read a lot about it today! )
- Downgrading from Lollipop to KitKat instructions and all the necesarry files to do it (e.g. Odin) can be found here: http://www.androidexplained.com/galaxy-note-4-how-to-downgrade-to-android-4-4-4-kitkat/ (thanks to Doug for documenting this )
If downgrade was successful, it should look like this: http://screencast.com/t/S9ONzxqPvaG
2) A work around to be able to turn off (deactivate) the Samsung Reactivation Lock can be found on this YouTube video: https://www.youtube.com/watch?v=U23TdbqJehA
- Long story short, the video emphasize what you need to do to get into the phone's Samsung Account, trick the already locked account and re-register yourself with a new (yet existing) Samsung account, which later on, will be seen by Samsung as the phone's default account, thus allowing yourself to register with it. What this guy's doing, basically is using the Text to Speech Samsung update to get logged in to the Samsung Galaxy Apps with this new Samsung account he created (or already had). From there, he gets back to the first phone setup steps and use this Samsung account which will be recognized by Samsung Reactivation Lock as being the default account (because he already signed-in with it into the Samsung Galaxy Apps) and voila, passed the protection.
3) Turn off the Samsung Reactivation Lock: After you tricked the Samsung Lock screen and passed over it reaching the classic, well known home screen, go to -> Settings -> Security -> and find the "Reactivation Lock" option and UNCHECK it! It will ask again for your Samsung account password, insert it and - ONLY THEN - you will have turned off the Samsung Reactivation Lock.
4) Upgrade back to Lollipop 5.1.1: same instructions here, first, upgrade only with stock image made specifically for your Note 4 version, to ba taken from www.sammobile.com or any other respectable place.
If upgrade was successful, it should look like this: http://screencast.com/t/U0BgITnrMmzi
Voila! you have a fully functional Note 4 phone again!
I hope this post will help you spare those 5 hours I used for reseaching these things!
ChiefRA
Not possible to downgrade 5.1.1 to 4.4.4
Funny you say you downgraded from 5.1.1 to 4.4.4 because everywhere I've read the consensus is the new bootloader makes this impossible.
Re: http://forum.xda-developers.com/note-4-sprint/help/downgrading-5-1-1-t3206848/post62923032
"If you upgraded your boot loader past OB7 (OE1, OF5 or OG5) You can no longer downgrade."
I tried your intructions anyway with the proper stock rom for my SM-N910P with 5.1.1 (OG5) and no dice. Odin failed right away.
Thanks anyway!
ChiefRA said:
Hi guys,
I've succesfully deactivated the Samsung Reactivation Lock on my Samsung Note 4 SM-N910F - Android Lollipop 5.1.1. !!!
I'll tell you in detail how I did it. After 5 hours of data mining and documenting myself, I've gathered all the necessary data to do it.
Statement: On Samsung Note 4 with Lollipop 5.1.1, the Samsung Reactivation Lock cannot be deactivated!
In order to do that you need to downgrade it to KitKat 4.4.4. (thanks to brayhanrd for coming up with this downgrade-first idea in this post: http://forum.xda-developers.com/galaxy-s5/help/reactivation-lock-root-custom-rom-t3097964#post60511431
It can be done following these simple steps:
1) Downgrade the Samsung Note 4 software version from Lollipop 5.1.1 to KitKat 4.4.4 - using the stock 4.4.4 version specifically designed for your phone which can be downloaded from www.sammobile.com.
(Obs: if it was purchased from Verizon then THAT's the version you need to get it. I'm telling you this to avoid a lot of downgrade failures because of mismatch files and Odin writing errors, believe me, I read a lot about it today! )
- Downgrading from Lollipop to KitKat instructions and all the necesarry files to do it (e.g. Odin) can be found here: http://www.androidexplained.com/galaxy-note-4-how-to-downgrade-to-android-4-4-4-kitkat/ (thanks to Doug for documenting this )
If downgrade was successful, it should look like this: http://screencast.com/t/S9ONzxqPvaG
2) A work around to be able to turn off (deactivate) the Samsung Reactivation Lock can be found on this YouTube video: https://www.youtube.com/watch?v=U23TdbqJehA
- Long story short, the video emphasize what you need to do to get into the phone's Samsung Account, trick the already locked account and re-register yourself with a new (yet existing) Samsung account, which later on, will be seen by Samsung as the phone's default account, thus allowing yourself to register with it. What this guy's doing, basically is using the Text to Speech Samsung update to get logged in to the Samsung Galaxy Apps with this new Samsung account he created (or already had). From there, he gets back to the first phone setup steps and use this Samsung account which will be recognized by Samsung Reactivation Lock as being the default account (because he already signed-in with it into the Samsung Galaxy Apps) and voila, passed the protection.
3) Turn off the Samsung Reactivation Lock: After you tricked the Samsung Lock screen and passed over it reaching the classic, well known home screen, go to -> Settings -> Security -> and find the "Reactivation Lock" option and UNCHECK it! It will ask again for your Samsung account password, insert it and - ONLY THEN - you will have turned off the Samsung Reactivation Lock.
4) Upgrade back to Lollipop 5.1.1: same instructions here, first, upgrade only with stock image made specifically for your Note 4 version, to ba taken from www.sammobile.com or any other respectable place.
If upgrade was successful, it should look like this: http://screencast.com/t/U0BgITnrMmzi
Voila! you have a fully functional Note 4 phone again!
I hope this post will help you spare those 5 hours I used for reseaching these things!
ChiefRA
Click to expand...
Click to collapse
eltrkbrd said:
Funny you say you downgraded from 5.1.1 to 4.4.4 because everywhere I've read the consensus is the new bootloader makes this impossible.
Re: http://forum.xda-developers.com/note-4-sprint/help/downgrading-5-1-1-t3206848/post62923032
"If you upgraded your boot loader past OB7 (OE1, OF5 or OG5) You can no longer downgrade."
I tried your intructions anyway with the proper stock rom for my SM-N910P with 5.1.1 (OG5) and no dice. Odin failed right away.
Thanks anyway!
Click to expand...
Click to collapse
Let me help you further because IT IS POSSIBLE. I've done it! Are you sure you read my thread correctly where I've stated that:
...using the stock 4.4.4 version specifically designed for your phone
Click to expand...
Click to collapse
You need to download a stock version of 4.4.4. specifically made for your phone version, model and mobile operator.
maybe for the sm-n910f but not the sm-n910p
I greatly appreciated your response, I spent almost the entire day yesterday working on this with no success.
Just so you know, I did in fact download the stock rom made specifically for my sm-910p, here:
http://androidromupdate.com/sprint-galaxy-note-4-sm-n910p-stock-firmware/
I'm on N910PVPU4COG5 now which is Lolipop 5.1.1 now.
I tried downgrading to N910PVPU1ANK2 Kitkat 4.4.4 and no go.
That is definitely the stock firmware for my device.
I did a factory reset & wiped cache first, then tried flashing with odin and after a successful md5 check it failed.
Not sure but maybe because you had the international version the bootloader is different?
But again, I'm sure it didn't work at that seems to be the consensus everywhere else too. that once you go above OB7 there's no going back on the N910P.
ChiefRA said:
Let me help you further because IT IS POSSIBLE. I've done it! Are you sure you read my thread correctly where I've stated that:
You need to download a stock version of 4.4.4. specifically made for your phone version, model and mobile operator.
Click to expand...
Click to collapse
I would suggest to not give up just yet.
Verify the following:
a) From the page you gave me http://androidromupdate.com/sprint-galaxy-note-4-sm-n910p-stock-firmware/ - I know it sais there It cannot be done, just ignore that - did you installed the Drivers on your computer before you plugged in your phone?
b) Did you tried both 4.4.4. versions available?
c) Did you tried multiple times to flash it? As it opten happens to crash 1,2,3 time until you get it done right. (in between the flashes, try reconnecting the phone to the computer and restarting it).
Try Try Try Again...
Thanks for your advice. I would like to downgrade and so haven't given up just yet; you gave me hope (even a shot in the dark)!
ChiefRA said:
I would suggest to not give up just yet.
Verify the following:
a) From the page you gave me http://androidromupdate.com/sprint-galaxy-note-4-sm-n910p-stock-firmware/ - I know it sais there It cannot be done, just ignore that - did you installed the Drivers on your computer before you plugged in your phone?
A: Yes, I have installed the drivers on my computer and successfully flashed with odin before and my com port is detected, everything is working on that end. However, I read today someone said they could only use odin 3.10 to flash without it failing so I will try that too.
b) Did you tried both 4.4.4. versions available?
A: No, I'm going to try the older version of KitKat 4.4.4 next, N910PVPU1ANIE
c) Did you tried multiple times to flash it? As it opten happens to crash 1,2,3 time until you get it done right. (in between the flashes, try reconnecting the phone to the computer and restarting it).
A: OK, I will try this and report back.
Click to expand...
Click to collapse
FYI regarding being unable to downgrade from 5.1.1 to 4.4.4:
http://forum.xda-developers.com/not...ding-5-1-1-t3206848/post62923032#post62923032
http://forum.xda-developers.com/showpost.php?p=61959946&postcount=157
http://forum.xda-developers.com/showpost.php?p=61803843&postcount=151
I'm not giving up just yet!
hi guys!! im having the same issue with my note 4 n910u.. just flashed to 5.1.1 and blocked bootloader.. i dont know what to do..!! the phone was with my samsung account and the device appers to be OFF when i check samsungs web.
someone?? any solution??
hi guys, same problem here, n910c 5.1.1 can't downgrade, any solve?
Samsung Reactivation Bypass Alternative
Hi all,
This is my first posting and reply to a thread. Hope all is doing well.
After many many many attempts to either bypass or deactivate Knox's reactivation lock.. I was finally successful. I"m sure you can imagine how i was jumping up and down..
Any who, here's how i did it:
What you need:
1- An OTG Cable
2- A USB flash drive
3- Samsung Google bypass
First thing I did was factory reset my Verizon Note 4 from the recovery mode.
If you have another android phone available, that would be useful. Take the OTG cable plus it into the extra android phone and plug in your USB flash drive. It will either pop up or ask you to reformat the drive. You want to make sure that the USB flash drive is compatible with android devices. If you don't have an extra phone, reformat your USB flash drive using CMD (format Fat32.)
After that's completed, plug your flash drive into your laptop/desktop and drag the file you downloaded (Samsung google bypass) to your flash drive.
IF YOU CAN'T BEAT THEM, JOIN THEM!
Power on your android phone, after it turns on, plug your OTG cable into your phone and attach your USB flash drive. Wait a few seconds so your phone can recognize the new hardware. A folder from the flash drive should pop. Now run the Samsung Google Bypass file. This will take you to the settings on the phone. Connect to your WiFi.
Click on the Security tab and check "Unknown Sources" and then click ok.
In the same tab> Click on where is says "Go to website". That will open a browser. If for any reason you don't have that option in that tab, in the settings options, click on "Accounts" and add your gmail account to the phone. Go back to the settings options and click on your Google account. We need to get this to the browser.
After clicking on your account, scroll down to where is says "Smart Lock for passwords", go ahead an open that up.
You will see "Google Account" - Click on it. That should take you to a browser.
(If for any reason with those option don't take you to a browser, search the settings section to find a way. THERE IS ALWAYS A WAY)
Now we are almost done!
Download Aptoide> It will ask you all the prompts to install> after its done, click on open.
Download Knox> it will ask you to upgrade> go ahead and upgrade it> after thats done, open up the knox app and create a new account. This will now save to your phone.
You can unplug the OTG cable and restart your phone. But before doing so, make sure that account is was successfully created.
You will go back to set up wizard. Go ahead and set up your phone. You should not have any problems now.
Hope this works for you as it did for me.
Thanks for reading
---------- Post added at 03:48 PM ---------- Previous post was at 03:41 PM ----------
Forgot to mention, when you download the Samsung Google bypass, make sure its a APK and if its in a rar file, unzip it.
QueenElizabethMaseda said:
Hi all,
This is my first posting and reply to a thread. Hope all is doing well.
After many many many attempts to either bypass or deactivate Knox's reactivation lock.. I was finally successful. I"m sure you can imagine how i was jumping up and down..
Any who, here's how i did it:
What you need:
1- An OTG Cable
2- A USB flash drive
3- Samsung Google bypass
First thing I did was factory reset my Verizon Note 4 from the recovery mode.
If you have another android phone available, that would be useful. Take the OTG cable plus it into the extra android phone and plug in your USB flash drive. It will either pop up or ask you to reformat the drive. You want to make sure that the USB flash drive is compatible with android devices. If you don't have an extra phone, reformat your USB flash drive using CMD (format Fat32.)
After that's completed, plug your flash drive into your laptop/desktop and drag the file you downloaded (Samsung google bypass) to your flash drive.
IF YOU CAN'T BEAT THEM, JOIN THEM!
Power on your android phone, after it turns on, plug your OTG cable into your phone and attach your USB flash drive. Wait a few seconds so your phone can recognize the new hardware. A folder from the flash drive should pop. Now run the Samsung Google Bypass file. This will take you to the settings on the phone. Connect to your WiFi.
Click on the Security tab and check "Unknown Sources" and then click ok.
In the same tab> Click on where is says "Go to website". That will open a browser. If for any reason you don't have that option in that tab, in the settings options, click on "Accounts" and add your gmail account to the phone. Go back to the settings options and click on your Google account. We need to get this to the browser.
After clicking on your account, scroll down to where is says "Smart Lock for passwords", go ahead an open that up.
You will see "Google Account" - Click on it. That should take you to a browser.
(If for any reason with those option don't take you to a browser, search the settings section to find a way. THERE IS ALWAYS A WAY)
Now we are almost done!
Download Aptoide> It will ask you all the prompts to install> after its done, click on open.
Download Knox> it will ask you to upgrade> go ahead and upgrade it> after thats done, open up the knox app and create a new account. This will now save to your phone.
You can unplug the OTG cable and restart your phone. But before doing so, make sure that account is was successfully created.
You will go back to set up wizard. Go ahead and set up your phone. You should not have any problems now.
Hope this works for you as it did for me.
Thanks for reading
Click to expand...
Click to collapse
queenelizabethmaseda said:
hi all,
this is my first posting and reply to a thread. Hope all is doing well.
After many many many attempts to either bypass or deactivate knox's reactivation lock.. I was finally successful. I"m sure you can imagine how i was jumping up and down..
Any who, here's how i did it:
What you need:
1- an otg cable
2- a usb flash drive
3- samsung google bypass
first thing i did was factory reset my verizon note 4 from the recovery mode.
If you have another android phone available, that would be useful. Take the otg cable plus it into the extra android phone and plug in your usb flash drive. It will either pop up or ask you to reformat the drive. You want to make sure that the usb flash drive is compatible with android devices. If you don't have an extra phone, reformat your usb flash drive using cmd (format fat32.)
after that's completed, plug your flash drive into your laptop/desktop and drag the file you downloaded (samsung google bypass) to your flash drive.
If you can't beat them, join them!
power on your android phone, after it turns on, plug your otg cable into your phone and attach your usb flash drive. Wait a few seconds so your phone can recognize the new hardware. A folder from the flash drive should pop. Now run the samsung google bypass file. This will take you to the settings on the phone. Connect to your wifi.
Click on the security tab and check "unknown sources" and then click ok.
In the same tab> click on where is says "go to website". That will open a browser. If for any reason you don't have that option in that tab, in the settings options, click on "accounts" and add your gmail account to the phone. Go back to the settings options and click on your google account. We need to get this to the browser.
After clicking on your account, scroll down to where is says "smart lock for passwords", go ahead an open that up.
You will see "google account" - click on it. That should take you to a browser.
(if for any reason with those option don't take you to a browser, search the settings section to find a way. There is always a way)
now we are almost done!
Download aptoide> it will ask you all the prompts to install> after its done, click on open.
Download knox> it will ask you to upgrade> go ahead and upgrade it> after thats done, open up the knox app and create a new account. This will now save to your phone.
You can unplug the otg cable and restart your phone. But before doing so, make sure that account is was successfully created.
You will go back to set up wizard. Go ahead and set up your phone. You should not have any problems now.
Hope this works for you as it did for me.
Thanks for reading
---------- post added at 03:48 pm ---------- previous post was at 03:41 pm ----------
forgot to mention, when you download the samsung google bypass, make sure its a apk and if its in a rar file, unzip it.
Click to expand...
Click to collapse
no job in 5.1.1 ok, not open browser or other to otg in or sidesync or other, 5.1.1 and 6.0 its no possible downgrade and not possible unlock account samsung
sm-n910p blocked
Hi guys,
I got my Note 4 SM-N910p and installed latest update ROM from sammobile.com, respectively I've upgraded it from 5.1.1. to 6.0.1.
After reboot, I got the following message when restarted:
"This device is locked because of an abnormal factory reset. Sign in to the Samsung account that you have already signed in to on this device to confirm that it belongs to you."
Shortly: Samsung Reactivation Lock Activated
I've tried my Samsung account, on the web it logs in successfully, on my phone it doesn't let me login.
What should I do?
Note 4 (N910C)
MY phone n910c is running to 6.0.1 Android Version.But i want to costomized Rom to install it.No Recovery is installed because it binary blocked by Reactivation Lock.How is it possible to Turn it off. I tried best but no problem solved.
Help me out to turn off reactivation lock.
Yo, so glad I found this thread. 4.4.4 saved my note 4
Hi,
I have a N910C Exynos (oem) on Lollipop and i´m tryning to wipe my credentials but in the Security options the "Clear credentials" option is disabled/grayed out. How can i turn this option on??
Explain and Things that i already tried:
Problem starts after i tried to root my galaxy. It was already in 5.1.1 (OTA installed) and when i tried to root i got a boot loop.
- I did the factory reset wiping cache and data/factory reset and still got on boot loop
- Tried to return to original condition installing by Odin the 4.4.4 stock version but got sw rev check fail .... 2 binary 1 on android screen and Fail status in Odin
- Tried to install 5.0.1 and same thing
- Installed 5.1.1 normal.
- After boot up, Clear credentials (as some other features, like lock screen) was already grayed out
- Tried to do a downgrade and Fail
- Tried to do the encrypt and decrypt the SD card, but same thing
- Tried to unlock screen with samsung find my phone, change to pattern mode, choose a pin code after pattern, reboot, put the wrong pattern on porpouse but it never ask for the pin so i could try to use google account to reset
- Tried to uncheck and check every admin
I tried pretty much everything that everyone write on this forum and internet. Nothing seems to work.
Is there any third part app to clear credentials or anyone has any idea how can i fix this F#[email protected]# problem??
Plz, Help
exlows said:
Hi,
I have a N910C Exynos (oem) on Lollipop and i´m tryning to wipe my credentials but in the Security options the "Clear credentials" option is disabled/grayed out. How can i turn this option on??
Explain and Things that i already tried:
Problem starts after i tried to root my galaxy. It was already in 5.1.1 (OTA installed) and when i tried to root i got a boot loop.
- I did the factory reset wiping cache and data/factory reset and still got on boot loop
- Tried to return to original condition installing by Odin the 4.4.4 stock version but got sw rev check fail .... 2 binary 1 on android screen and Fail status in Odin
- Tried to install 5.0.1 and same thing
- Installed 5.1.1 normal.
- After boot up, Clear credentials (as some other features, like lock screen) was already grayed out
- Tried to do a downgrade and Fail
- Tried to do the encrypt and decrypt the SD card, but same thing
- Tried to unlock screen with samsung find my phone, change to pattern mode, choose a pin code after pattern, reboot, put the wrong pattern on porpouse but it never ask for the pin so i could try to use google account to reset
- Tried to uncheck and check every admin
I tried pretty much everything that everyone write on this forum and internet. Nothing seems to work.
Is there any third part app to clear credentials or anyone has any idea how can i fix this F#[email protected]# problem??
Plz, Help
Click to expand...
Click to collapse
When the clear credential is grayed out means there aren't any credentials to wipe. Basically, what is your problem?
Jertlok said:
When the clear credential is grayed out means there aren't any credentials to wipe. Basically, what is your problem?
Click to expand...
Click to collapse
In Security section some options are grayed out with this status "disabled by administrator, encryption policy, or credential storage"
The Encrypt device option have only Pin and fingerprint on, the rest is disabled... I saw that if i clear the credentials it would fix this problem...
exlows said:
In Security section some options are grayed out with this status "disabled by administrator, encryption policy, or credential storage"
The Encrypt device option have only Pin and fingerprint on, the rest is disabled... I saw that if i clear the credentials it would fix this problem...
Click to expand...
Click to collapse
So, try to explain better your issue via posting some screenshot or writing more clearly.
Do you mean the Screen Lock Type?
-from Lock screen and security > Screen Lock Type
I think you previously encrypted your device and now you are having issues, have you tried to get access to your old files?
Jertlok said:
So, try to explain better your issue via posting some screenshot or writing more clearly.
Do you mean the Screen Lock Type?
-from Lock screen and security > Screen Lock Type
I think you previously encrypted your device and now you are having issues, have you tried to get access to your old files?
Click to expand...
Click to collapse
I´m new here, can´t post any links to my photos. Sorry if i´m not been clear, my english is not that good. I´m from Brazil. But i will try to explain more clearly here:
1 - I go to the Settings > System > Security
2 - In Security tab i choose Encrypt device (codificar dispositivo)
3 - Then i click to choose the lock screen option
4 - The 3 options are grayed out, just the PIN (senha) and Fingerprint (Impressão Digital) are enabled
I just got the phone. Brand new. Then i tried to root but got stock in boot loop, so i installed the stock rom and then i saw this problem.
I have never encrypted the phone nor the SD. I can access everything in my phone but this options. Knox are diabled to, since i tried to root and got Knox status 1.
The only way to highlight the 5 screen lock options is if i go to samsung find my phone, click in unlock screen device. Then the phone gets unlocked and i got a pop up to choose a new screen lock. But if i choose, for an example, Pattern, i draw the pattern, choose a pin code, but as soon i finish it all options get grayed again.
And in the lock screen i can draw the wrong pattern as many times as i want but i don´t got the option to use de PIN to get into device.
exlows said:
I´m new here, can´t post any links to my photos. Sorry if i´m not been clear, my english is not that good. I´m from Brazil. But i will try to explain more clearly here:
1 - I go to the Settings > System > Security
2 - In Security tab i choose Encrypt device (codificar dispositivo)
3 - Then i click to choose the lock screen option
4 - The 3 options are grayed out, just the PIN (senha) and Fingerprint (Impressão Digital) are enabled
I just got the phone. Brand new. Then i tried to root but got stock in boot loop, so i installed the stock rom and then i saw this problem.
I have never encrypted the phone nor the SD. I can access everything in my phone but this options. Knox are diabled to, since i tried to root and got Knox status 1.
The only way to highlight the 5 screen lock options is if i go to samsung find my phone, click in unlock screen device. Then the phone gets unlocked and i got a pop up to choose a new screen lock. But if i choose, for an example, Pattern, i draw the pattern, choose a pin code, but as soon i finish it all options get grayed again.
And in the lock screen i can draw the wrong pattern as many times as i want but i don´t got the option to use de PIN to get into device.
Click to expand...
Click to collapse
Oka, now i've got your problem. Try to check if all the Android Certificates are enabled. Settings > Security > Other Security Settings > View security certificates
Jertlok said:
Oka, now i've got your problem. Try to check if all the Android Certificates are enabled. Settings > Security > Other Security Settings > View security certificates
Click to expand...
Click to collapse
Ok, the path is a a little bit different for me. I´m in the Security -> Trusted Credentials... Here i can see 2 tabs: System and User
In system there ar a lot of credentials and they are all enabled, in user i have none.
Just a heads up: I already tried to disable all of them one by one before. Didn´t help
Did you ever get this figured out? I have tons of certificates installed and turned on. Some are from China, Turkey and in other languages. I want to remove them all but Clear Credentials is greyed out. I'm using a Samsung S5 on v6.0.1 (not rooted).
Joe
exlows said:
Ok, the path is a a little bit different for me. I´m in the Security -> Trusted Credentials... Here i can see 2 tabs: System and User
In system there ar a lot of credentials and they are all enabled, in user i have none.
Just a heads up: I already tried to disable all of them one by one before. Didn´t help
Click to expand...
Click to collapse
Hi
I can not update my phone. And will not update by Odin. Will not root with cf auto root and odin.
I installed iroot. On click root. But dosent work.
Flash twrp, philiz tuch, open revovery, dosent work
Help me please.
Try this https://play.google.com/store/apps/details?id=eu.chainfire.flash
I too was breaking my head the past 2 years trying to find out why I could not root my G900F. Go to your settings and check whether "Samsung's Reactivation Lock" is selected or not. If it is selected, remove it.
To remove Samsung's Reactivation Lock, please follow these steps:
1. Go to Settings
2. Tap the Security option. If you don't see the option, you may need to select the System tab first.
3. Scroll down to Reactivation Lock, if it is selected, tap the checkbox to un-select it. If you do not see the Reactivation Lock option, it means your device is not linked to a Samsung Account, you do not need to take any further action.
4. You will be prompted to enter your Samsung Account password, to make sure you are the rightful owner of the device.
5. Enter your password, and wait for the request to be processed
6. You will now see the Reactivation Lock is disabled
After this, you can root by using Odin. Hope this helps.