Video player doesnt play some files - Galaxy Note 3 Q&A, Help & Troubleshooting

As titled, the video player on my note 3 doesnt play some video files properly. It just plays the sound of the file but doesnt show the video.
This is weird because these files played fine on my note 2 previously.
Please help thanks!

ck_jun said:
As titled, the video player on my note 3 doesnt play some video files properly. It just plays the sound of the file but doesnt show the video.
This is weird because these files played fine on my note 2 previously.
Please help thanks!
Click to expand...
Click to collapse
Note 3 supports *MP4, AVI, MKV, 3GP, WMV and FLV format. Check you video file format. Alternatively try mx player

Rosli59564 said:
Note 3 supports *MP4, AVI, MKV, 3GP, WMV and FLV format. Check you video file format. Alternatively try mx player
Click to expand...
Click to collapse
My videos are of the avi format. Some can be played without problems. Most only plays the sound.
Sent from my SM-N9005 using Tapatalk

ck_jun said:
My videos are of the avi format. Some can be played without problems. Most only plays the sound.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
Seems that avi not in the list.
http://m.gsmarena.com/samsung_galaxy_note_3-5665.php

ck_jun said:
My videos are of the avi format. Some can be played without problems. Most only plays the sound.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
there are sometimes some of the avi. Format that are not proper try to download some low size video.avi then play it if it's work there is nothing wrong with the app but with the video if it doesn't then let us now and I'll gonna post the stock svideo apk and then try to reinstall it

Use MX player, and the arm 7 neon codec. Best media player i have used on android. It has played anything ive thrown at it for years now.
Sent from my SM-N9005 using Tapatalk

celderic said:
Use MX player, and the arm 7 neon codec. Best media player i have used on android. It has played anything ive thrown at it for years now.
Sent from my SM-N9005 using Tapatalk
Click to expand...
Click to collapse
The new versions of MX player dont need the codecs.
Simply install.
Go to Settings > Decoder > enable HW+
Even without enabling its one of the best apps ul find for video playback
It has gestures, as well as keeping track of the position you stopped at
--
"Skate where the puck’s going, not where it’s been.”
- Wayne Gretzsky

Or just use VLC or Dice Player, those play everything.
MX doesn't play certain audio codecs because of copyright issues.

ShadowLea said:
Or just use VLC or Dice Player, those play everything.
MX doesn't play certain audio codecs because of copyright issues.
Click to expand...
Click to collapse
And yet it plays a heap of videos with sound in software decoding that other players won't...
I tend to use 3 players for allround coverage. I've only ever found 1 or 2 things that don't play and that was because of encoding errors...

ultramag69 said:
I tend to use 3 players for allround coverage. I've only ever found 1 or 2 things that don't play and that was because of encoding errors...
Click to expand...
Click to collapse
Yes, same here. I have VLC, Dice, MX and Archos installed. Mostly I use DICE because of the 400% volume boost and the fact I have yet to find a file it can't play. (And I download, so.. loads of different formats.) VLC secondary, MX is usually my 'If it really doesn't work, might as well try it' one, as it usually crashes on the files the others can't play.
VLC plays literally everything.
Worst videoplayer ever is Stock... I've seen Windows Media Player do a better job...

It seems that there is no correct video codec on your devices to afford AVI videos. Have a try to encode AVI into MP4 format.
brorsoft.com/how-to/convert-avi-to-mp4-wmv-mov-mkv-flv.html

Related

[Q] No sound when playing BluRay.X264

Hi everyone,
When I play 720p.BluRay.X264 mkv file on my Galaxy S2 there is no sound. I tried the integrated player, mVideoPlayer and MoboPlayer. The sound track on MoboPlayer is shown as 1:6CH, 48000Hz. Do I need any audio codec to play the video with sound or there is nothing I can do to whatch theese files on my new Galaxy S2? Thanks for your answers in advance.
there is a test done before for mkv files playback..
dice player plays it the best..
sumeshd said:
there is a test done before for mkv files playback..
dice player plays it the best..
Click to expand...
Click to collapse
Thanks sumeshd,
Unfortunately it is a trial version and not free. Do you know free player that will play the audio?
Check if it has DTS audio, the S2 has some trouble playing DTS audio. You should probably convert the audio to AAC or get video files that don't use DTS.
Yep, its probably DTS audio, in which case Diceplayer is what you need. Its well worth the price I think.
ssstoyanov said:
When I play 720p.BluRay.X264 mkv file on my Galaxy S2 there is no sound. I tried the integrated player, mVideoPlayer and MoboPlayer. The sound track on MoboPlayer is shown as 1:6CH, 48000Hz.
Click to expand...
Click to collapse
Most likely the audio-stream is encoded with DTS, which isn´t supported by the Galaxy S II.
It can play AAC, MP3 or AC3.
Do I need any audio codec to play the video with sound or there is nothing I can do to whatch theese files on my new Galaxy S2? Thanks for your answers in advance.
Click to expand...
Click to collapse
You can´t install any media-codecs on Android, like you can do it in Windows.
Obviously mediaplayers can bring their own decoders, but this means decoding on the CPU, which is slow and eats much more battery-power.
So it is best to encode the audio-stream in one of the supported formats
Thanks everyone. I will purchase Dice Player, tested and the audio works great.
Lol, but dice player is lagging... tried to watch another movie with dice player.. it lagged again
Sent from my GT-I9100 using XDA App
jojo2peter said:
Lol, but dice player is lagging... tried to watch another movie with dice player.. it lagged again
Click to expand...
Click to collapse
You mean video and audio is not synchronous?
That´s because, it plays video and audio separately. Basically the Player uses the media-framework to play the video without sound, so it can use the DSP.
Then it plays the sound separately, using a built in software-decoder.
This most likely also means reading the file twice, although some caching maybe prevents the need to actually read it twice from the permanent storage.
So it is a quite inefficient way to play the video. The player doesn´t know the internal timings of the media-framework, so it doesn´t really know when to play the audio. But most players should allow to set a custom audio-delay.
It is also possible that there simply isn´t enough CPU-power left to do the decoding in software.
jojo2peter said:
Lol, but dice player is lagging... tried to watch another movie with dice player.. it lagged again
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
could you post your movie file info? and what is the diceplayer's version?
There are some known problems to play HD MKVs.
1. 24bit Flac Audio is not supported
2. microsd card class ( transfer rate ) issue.
3. Wrong MKV time stamp issue.
LightspeedGalaxy said:
You mean video and audio is not synchronous?
That´s because, it plays video and audio separately. Basically the Player uses the media-framework to play the video without sound, so it can use the DSP.
Then it plays the sound separately, using a built in software-decoder.
This most likely also means reading the file twice, although some caching maybe prevents the need to actually read it twice from the permanent storage.
So it is a quite inefficient way to play the video. The player doesn´t know the internal timings of the media-framework, so it doesn´t really know when to play the audio. But most players should allow to set a custom audio-delay.
It is also possible that there simply isn´t enough CPU-power left to do the decoding in software.
Click to expand...
Click to collapse
i think that lag is not sync problem.

Can .mkv movies with DTS sound track be played on the Tab 7.7 ?

I have tried the default video player but it cannot play .mkv movies with DTS sound track.
I can see the video part of the movie but so sound can be heard.
Is there a solution to this or do I have to convert my .mkv movies?
Edit: Actually DicePlayer and MX Player can play .mkv movies with DTS sound track.
Earthbrain said:
I have tried the default video player and diceplayer but neither of them can play .mkv movies with DTS sound track.
I can see the video part of the movie but so sound can be heard.
Is there a solution to this or do I have to convert my .mkv movies?
Click to expand...
Click to collapse
Shouldn't this be in the Q&A section?
use mx video player , it worked perfect when I played 1080p mkv /w dts video.
Dice Player does this too (and is a better player for the Tab 7.7 overall with better hardware decoding, not much in it though so pick whichever).
NZtechfreak said:
Dice Player does this too (and is a better player for the Tab 7.7 overall with better hardware decoding, not much in it though so pick whichever).
Click to expand...
Click to collapse
Just wondering what makes you think dice has better hardware decoding. I have not tried Dice yet but i have not run into a single problem with mx video player
Masterface7 said:
Just wondering what makes you think dice has better hardware decoding. I have not tried Dice yet but i have not run into a single problem with mx video player
Click to expand...
Click to collapse
On my Note and Galaxy Nexus some files don't play smoothly with mx player (they are very watchable, just not perfect like with Dice Player).
Glad to see you here NZ... Haven't try the video part thoroughly... Anyway, MX is still good for me as of now... Thanks for the input about Dice...
You can also try BSPlayer.
I found this video: http://www.youtube.com/watch?v=1vDN-RilC1k
It can also play my AVCHD camera files. (.mts)
One BIG problem is that the player can't play from my ntfs formatted sdxc card.
(Dice+ Mx works)
I have all three installed, but I usually use Dice.
I am having mixed results on my 7.7 - vids with DTS stored on the SD card play nicely when using MX player when the audio stream is set to SW.
However, when the same videos are accessed over the network they are choppy if they play at all. Anyone else experiencing this? I've done some network analysis and the wifi isn't being maxed out or anything.
Maybe I'll start a new thread on this.
sladeywadey said:
I am having mixed results on my 7.7 - vids with DTS stored on the SD card play nicely when using MX player when the audio stream is set to SW.
However, when the same videos are accessed over the network they are choppy if they play at all. Anyone else experiencing this? I've done some network analysis and the wifi isn't being maxed out or anything.
Maybe I'll start a new thread on this.
Click to expand...
Click to collapse
@sladey,
There is another thread "wifi connections" that documents some slow streaming prob.
I had to experiment with wifi-g to wifi-n (both 2.4 & 5.0 ghz) to get a steady stream.
No fixed answer at moment as all above settings still hv some intermittent stutter.
Try wifi-g and slowly move up speed.
Cheers
Linuschen said:
use mx video player , it worked perfect when I played 1080p mkv /w dts video.
Click to expand...
Click to collapse
What version Exactly?
MX Video Player v1.6f. You'll have to google for the apk as it's an old version that supported DTS software decoding prior to it being pulled.
yeah I tried them and they aren't supported on jellybean so I got diceplayer and used the special codec file and I can playback my 15GB .mkv's with DTS with no problem even running the cpu at 300mhz on my note 2 it plays back flawlessly on my 64gb ntfs microsd card. So it's DicePlayer that does it for JellyBean.
I appreciate your help though.

Nexus 7 Movie Players w/ Subs

Hi, i've just ran into a bit of a problem. I was planning to watch Avatar (1080p) (.mkv format it is in) on my Nexus 7 to see how well it would cope. I started using mxplayer but it had no sound, dice player would play the movie so i then use BSplayer FREE and it worked. Job done. Until i found that i forgot to enable subtitles for the na'vi speech so i could understand. In BSplayer Free when i press in the top right, then select subtitle, then select active subtitle it doesnt find any, but when i use my computer there are 3 subtitle tracks within the video. I've also tried putting the .srt file in the same place, called the same as the movie, but it still wont find it.
Any ideas?
Try Moboplayer?
Ravynmagi said:
Try Moboplayer?
Click to expand...
Click to collapse
Moboplayer is laggy and doesnt play the sound. Wont use hardware decoding, attempts to use software decoding and sucks. Bad.
Vplayer Terrible lag.
QQ player Terrible lag.
It seems that only MXplayer and BSplayer play it fine, but MXplayer has no sound. Oh, forgot to mention that Mobo player found the 3 subtitle sets fine so it has to be the apps >.>
did you try SW decoding for MX?
Also, the full version of DICE player was made free last week. There is an option to manually select your sub file.
~
Nordendorf said:
did you try SW decoding for MX?
Also, the full version of DICE player was made free last week. There is an option to manually select your sub file.
~
Click to expand...
Click to collapse
Dice player (yes i got the full one) says "sorry, this video cannot be played"
In MXplayer i get the 2 S/W options S/W and S/W fast. Both laggy and no sound. Going to try another method of coding the subtitles to the film.
offender1992 said:
Dice player (yes i got the full one) says "sorry, this video cannot be played"
In MXplayer i get the 2 S/W options S/W and S/W fast. Both laggy and no sound. Going to try another method of coding the subtitles to the film.
Click to expand...
Click to collapse
MX player works beautifully for me.. no lag at all
Sent from my Incredible 2 using xda app-developers app
MX works perfectly for me, just remember to keep it set to S/W mode and not S/W(Fast mode).
hmm. That sucks. I haven't run into the AC3/Tegra issue yet as SW mode has been able to handle my files, but I've only tested 720p stuff for MKV. 1080 MP4 was fine.
I'll check if I have any 1080p MKVs later tonight. I have a feeling most if not all my 1080 stuff is mp4 though. I really try and avoid MKV since it's a PITA for 360/PS3 and i've never gotten those "on the fly" converting media servers to work. Curse you MKV!
Nordendorf said:
hmm. That sucks. I haven't run into the AC3/Tegra issue yet as SW mode has been able to handle my files, but I've only tested 720p stuff.
I'll check if I have any 1080p MKVs later tonight. I have a feeling most if not all my 1080 stuff is mp4 though. I really try and avoid MKV since it's a PITA for 360/PS3 and i've never gotten those "on the fly" converting media servers to work. Curse you MKV!
Click to expand...
Click to collapse
11gb of download son, glad my internet recently got buffed for free though!
At the minute using mkvmerge and Avidemux to see if either will hardcore them into the video itself properly and not softcode.
I spent almost 45minutes today getting the subtitles to match up with my copy of the film. Really frustrating getting that to work properly.
offender1992 said:
Dice player (yes i got the full one) says "sorry, this video cannot be played"
In MXplayer i get the 2 S/W options S/W and S/W fast. Both laggy and no sound. Going to try another method of coding the subtitles to the film.
Click to expand...
Click to collapse
you should use custom plugin and libffmpeg.so on sdcard.
it may be a DTS issues.
juami said:
you should use custom plugin and libffmpeg.so on sdcard.
it may be a DTS issues.
Click to expand...
Click to collapse
Fixed it, by default subtitles are disabled in BSplayer, for whatever reason that is, and then it worked :/ I had to spend ages altering the timing of subtitles though as the subtitles werent the ones for the copy i had Works fine now.

Playing 720p mkv

I was having quite a few problems playing HD mkv files, tried multiple players. The only player I found that played them well was BS player. Thought I would spread the word, I was rather annoyed that i was going to have to transcode a bunch of movies to play on this tablet but then i tried BS player and was incredibly surprised. Not sure if the pro version is worth the money, im hoping VLC will eventually be able to handle it.
EDIT: With software decoding MX player was able to play them as well. I tried DICE player as well and it also seems to work. For awhile I was having issues with those other 2 players but they seem to work fine now. It still depends a lot on other encoding settings but all these players seem to work fine with 720p mkv.
Vplayer is good also...
all these players can't play videos properly ......I would recommend u to convert video into mp4 or avi using formatfactory for PC .....once converted copy to ur tab and play using mx player or v player or stock ...........the resolution and bitrate adjustments make videos look lot smoother and plays without any hookups ......
HIT THANKS IF I HAVE HELPED
I have no problem with stock player and 720p mkv files as long as you don't use High Profile H.264 encoding. The file size will be a little bigger (than High Profile encodings) but that's about it.
akarshfrevr said:
I would recommend u to convert video into mp4 or avi using formatfactory for PC ...
/QUOTE]
Thanx for good advice
Click to expand...
Click to collapse

mkv video playback no audio!!

I recently transferred some videos to my note 3. These videos come in different formats like avi, mp4, mkv.. I experience no audio when playing back mkv videos. A pop up window informs me that the audio codec is not supported. Is it just my phone or has any of you experienced it also? How can I solve my mkv audio problem? Thanks for your help.
ttl8me said:
I recently transferred some videos to my note 3. These videos come in different formats like avi, mp4, mkv.. I experience no audio when playing back mkv videos. A pop up window informs me that the audio codec is not supported. Is it just my phone or has any of you experienced it also? How can I solve my mkv audio problem? Thanks for your help.
Click to expand...
Click to collapse
My guess, without more information on your specific mkv file, is that the mkv file you are trying to play has a audio track with DTS,DTS-HD,DolbyTrueHD, or something along those lines which I'd assume the note is incapable of decoding. If your mkv had a stereo audio (mp3...ect) track my guess is you wouldn't have an issue.
Have you tried VLC or the other video players from the play store? A number of them come with their own codecs built-in. I have not come across an MKV file that I haven't Ben able to play.
Sent from my Nexus 7 using Tapatalk 4
duckhater said:
My guess, without more information on your specific mkv file, is that the mkv file you are trying to play has a audio track with DTS,DTS-HD,DolbyTrueHD, or something along those lines which I'd assume the note is incapable of decoding. If your mkv had a stereo audio (mp3...ect) track my guess is you wouldn't have an issue.
Click to expand...
Click to collapse
I'm not sure about the DTS, DTS-HD, DolbyTrueHD audio thing. I'm just a plug and play person. Now that you've enlightened me with all these complicated audio jargons I will have to do some research on it so I can better understand the cause of my mkv audio problem. As much as possible, I would really love to use all the default apps on my note3. If it turns out that the problem lies within the default video player then I have to search for other media player to play my mkv videos. Thanks for your prompt reply, I really appreciate it.:good:
P.S. Would love to receive feedbacks from fellow Note 3 users if they experience the same problem as mine. Thanks!
Try Mx Player and software decoding in it.
Regards
SM-N900 cihazımdan Tapatalk 4 ile gönderildi
aegeuss said:
Try Mx Player and software decoding in it.
Regards
SM-N900 cihazımdan Tapatalk 4 ile gönderildi
Click to expand...
Click to collapse
+1
Sent from my SM-N9005 using Tapatalk 4
aegeuss said:
Try Mx Player and software decoding in it.
Regards
SM-N900 cihazımdan Tapatalk 4 ile gönderildi
Click to expand...
Click to collapse
if it doesn't work try this.
http://forum.xda-developers.com/showthread.php?t=2156254
I use MX player + this codec patch + software decoding...
Thanks for all your feedbacks and suggestions! Still waiting for other note 3 users to share their experience when playing mkv videos on their default video player.
ttl8me said:
Thanks for all your feedbacks and suggestions! Still waiting for other note 3 users to share their experience when playing mkv videos on their default video player.
Click to expand...
Click to collapse
if u have MXPlayer installed already, play the video, press menu button, Tools -> Properties, tick the more button, and scroll until the Stream where type is Audio, and see what type of codec it is. It's like many have said here, chances are, it's DTS, or something that Note 3 does not have any codec, and we cant help u unless you can confirm that
I think unlike some other video players, default video players have only as many codec as the OS natively support, so maybe just try opting 3rd party video players with software audio decode capability for higher compatibility. I think some one-time configuration should be worth the effort since you're a plug and play guy
ttl8me said:
Thanks for all your feedbacks and suggestions! Still waiting for other note 3 users to share their experience when playing mkv videos on their default video player.
Click to expand...
Click to collapse
if it doesn't work on stock video player in first try chances are it won't work ever.
Sent from my SM-N9000Q using Tapatalk now Free
Try Diceplayer. https://play.google.com/store/apps/details?id=com.inisoft.mediaplayer.a
BBXiong said:
if u have MXPlayer installed already, play the video, press menu button, Tools -> Properties, tick the more button, and scroll until the Stream where type is Audio, and see what type of codec it is. It's like many have said here, chances are, it's DTS, or something that Note 3 does not have any codec, and we cant help u unless you can confirm that
I think unlike some other video players, default video players have only as many codec as the OS natively support, so maybe just try opting 3rd party video players with software audio decode capability for higher compatibility. I think some one-time configuration should be worth the effort since you're a plug and play guy
Click to expand...
Click to collapse
Thanks BBXiong for your help. :good: As per your suggestion, I downloaded MX player. At first launch the mkv video still played without sound, what I did was to press the back button, go to settings -> decoder. I checked all the Hardware decoder box (there are 6 of them), also I checked all the Software decoder box (there are 3 of them). Then I go back to play the mkv video, this time the audio is working! I'm posting all the pertinent datas found in the Stream #2 which hopefully will help you figure out my problem:
Type : Audio
Codec: ATSC A/52A (AC-3)
Sample rate: 48000 Hz
Channels: 5.1 Channel
Bit rate: 384.0 kbits/sec
Stock vidéo player used to décode AC-3 on galaxy note 1.
I do not know what they did for Gn3 but they need to change it!
Just like in PC.. VLC media player.. Plays everything straight away w/o patches or need for other codecs.. And it's free
Sent from my SM-N9005 using xda app-developers app
joexda75 said:
Stock vidéo player used to décode AC-3 on galaxy note 1.
I do not know what they did for Gn3 but they need to change it!
Click to expand...
Click to collapse
Two words: Copyright Maffia.
ShadowLea said:
Two words: Copyright Maffia.
Click to expand...
Click to collapse
ah ah ah very nice but it sucks
joexda75 said:
ah ah ah very nice but it sucks
Click to expand...
Click to collapse
Oh I quite agree, it is highly frustrating and completely pointless. But there's little to be done about it..
Try to install a video player app on your Galaxy Note 3. If it still didn't work, you can find a video converter program like Brorsoft's Video Converter to convert MKV to Galaxy Note 3 most compatible H.264 .mp4 video.

Categories

Resources