Database Users

Some sad news on XOOM

So Koush on twitter just announced he is returning his xoom.
which ****en sucks, i hope he is kind enough to give us RM when the sdcard is supported.
and also reports all over the net today say the motorola will stop production on xooms in June...OF THIS YEAR
this all kinda sucks in the eyes of consumers (me + you) for software developers and even accessories. I dont know, maybe im kinda freaking but, it looks as though the motorola xoom is the nexus one of android tablets....i just hope it stays that way in the dev world.

Today seems to be a dark day for the Xoom community as well. All these bad news about the end of production, people canceling Xoom orders for the new G-Tab, now Koush leaving. But life goes on and I love my Xoom! After all, the Xoom is just the vessel for Honeycomb, isn't it? And as long as the bee lives we'll be supported by great developers

Hey Honestly,
Koush is a cool guy and he holds a ton of weight in the android community and I personally respect him and his talent, that being said I could give 2 ****s about what he or anyone else buys, never buys, or returns, and so should everyone else.
Personally the Xoom does what I need it to, and I like it. Some people will feel the same way about the Ipad 2, some people feel the same way about the galaxy tab, and some people feel the same way about Cheese. Out of all of us whos right? Every single one
If you like the Xoom be happy with it, if not return it. Simple as that. My only request is you dont post on here about how awsome your new device is because honestly you can go post that in the forum of the new device and it will not make people angry or sound like your gloating
The Xoom is the Nexus One of the Tab community, because with all of these new devices coming out who knows how much bloat ware or sense or blur or other crap they will have on them. Samsung for one does a totally steller job of providing updates for their devices (thats sarcasm) so I wouldn’t buy anything from them, but again this is my opinion, and someone may totally love their devices and want to catch them all (just like the pokemon) .
As for Motorola, what they’re doing is pretty standard. Think about it they probably have been producing units since Jan possibly even December for a early march release, a 6 month production run in a market where every week a newer shinnier toy comes out I feel is pretty standard.
Thats all just my opinion hope it makes you feel a little better tho And in the great words of Bob Marley, dont worry be happy

dudeimgeorge said:
and also reports all over the net today say the motorola will stop production on xooms in June...OF THIS YEAR
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Honestly, I doubt this is completely true. It just says that they are stepping down production, and with good reason.
Things like this happen all the time in industry. You build 1 million devices, and then you use your manufacturing capabilities to build other things while you sell down the inventory, then you start pushing out units again once you get to another level.
All this means is that they are selling alot less than they are making, which may or may not change when the wifi version is released.

Squeak22 said:
Honestly, I doubt this is completely true. It just says that they are stepping down production, and with good reason.
Things like this happen all the time in industry. You build 1 million devices, and then you use your manufacturing capabilities to build other things while you sell down the inventory, then you start pushing out units again once you get to another level.
All this means is that they are selling alot less than they are making, which may or may not change when the wifi version is released.
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Wifi will give a price point that more people can agree with.
I'm anxiously awaiting my Wifi order to ship from Amazon.

Motorola showed us in the past that if they don't make money with their device, they quickly stop to support it.
Knowing the Xoom is running on an early version of Honeycomb, this doesn't look good at all...Makes me want to cancel my preorder actually...
Sent from my Milestone using XDA App

I really don't care what koush buys, he bought and sold the galaxy tab 7" in the same amount of time.
If he really cared about the xda community his bootloader would be open source...if he stops making it someone will step in and make one.
Edit: I know he does open source the code, but I'm unsure if the xoom support is in there.
Sent from my PC36100 using XDA Premium App

I just got my xoom for the GPS maps and the turn by turn directions. It works good for that so Im keeping mine!

This is really one of the major downsides of the Internet. It used to be that somebody could have a knee-jerk reaction to something, but by the time it filtered through editors, producers, etc., and into the print and publication media it had already been toned down and made far more realistic.
Nowadays, somebody misunderstands or misquotes something, and five minutes later it's believed as fact by the majority of the population, which has been conditioned to get information in tiny little chunks without any appreciation for context.

lifegear said:
Motorola showed us in the past that if they don't make money with their device, they quickly stop to support it.
Knowing the Xoom is running on an early version of Honeycomb, this doesn't look good at all...Makes me want to cancel my preorder actually...
Sent from my Milestone using XDA App
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Oh please, the OG Droid got an update the other day didn't it? Our xooms are unlocked and unmodified to such a degree that we will be able to create roms from the 3.0 source code without any issue.
Sent from my PC36100 using XDA Premium App

Bauxite said:
I really don't care what koush buys, he bought and sold the galaxy tab 7" in the same amount of time.
If he really cared about the xda community his bootloader would be open source...if he stops making it someone will step in and make one.
Sent from my PC36100 using XDA Premium App
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I thought his bootloader was open source? Wasnt that the origional reason it was created as opposed to Amon_RA? Or do I have it backwards?

jvward said:
And in the great words of Bob Marley, dont worry be happy
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Wasn't that Bobby McFerrin?

funnycreature said:
Wasn't that Bobby McFerrin?
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Yep it was, its been a long day and I am tired

jvward said:
I thought his bootloader was open source? Wasnt that the origional reason it was created as opposed to Amon_RA? Or do I have it backwards?
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Whether or not he pushed the code for the xoom is the issue right now.

All I know is Amazon needs to ship it already!

mikejet said:
All I know is Amazon needs to ship it already!
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This development might put the remaing xooms in high demand. Whatever happens I bet they will sell out FAST!. I am glad I allready have 2 of them in my home!. You know what they say..... a bird in the hand is worth 2 xooms on pre order at Amazon! LOL

i FREAKING LOVE my xoom. I have an ipad that also and I never touch it. Go android!!!

android ftw yo http://www.youtube.com/watch?v=rTUwqxHpXMY

i love my xoom too and im pretty content with it. i sold my ipad, two weeks before the announcement of the ipad 2 (robbed the dude on craigslist)
my main concern at this point, and i think its to a certain degree, paranoia, that the pushing up updates, dev community mods and improvements all together will be few and far between.
after typing that i realize thats nonsense, motorola sliced off at least 1-2months of shipping delays by delaying adobe, the sdcard and the 4g...just to be ahead of the pack.
whether that option was smart in the longrun is a question for the finance people. but as a android geek im good with that, just as long as developers (like koush) still have at it.

Thank god Moto priced the Xoom so high that I(and other sane people) got the ipad 2. At least I know that Apple wont just drop their product like that less than 6 months after release.
Sent from my PC36100 using Tapatalk

ICS?

ICS for the Galaxy Tab 10.1 in the 1st Q 2012 and where is it? P*ssed off waiting for it ill not be buying any more Samsung products again

Please search in future. It's against forum rules to start a thread that is the same as an existing one...
http://forum.xda-developers.com/showthread.php?t=1553498

colham said:
ICS for the Galaxy Tab 10.1 in the 1st Q 2012 and where is it? P*ssed off waiting for it ill not be buying any more Samsung products again
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OOoohhhh I bet you where waiting inpatiently for the Q1 to end to be able to wine like a litte brat...
useless one again...

t1mman said:
OOoohhhh I bet you where waiting inpatiently for the Q1 to end to be able to wine like a litte brat...
useless one again...
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He deserves the right to whine. Samsung delays again and again with every update. The 10.1 will again be the last to be on ics for the last Gen tabs. Its stupid and annoying how they can pump out devices and offer garbage support. They said may, I wouldn't be suprised it gets delayed till July or something.

I think manufacturers should just stop giving date estimates. It's kind of silly really if you ask me. Especially being that people will hold you to it like you pinky swore with them that an update is going to be released at a certain date.

Same here...sold my Tab 10.1. Never again. Phones yes....but never again a tab from samsung. Asus for me now.
Sent from my GT-N7000 using xda premium

blue13x said:
Asus for me now.
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Excellent choice. And with it you get:
- A HannStar display with dead pixels, color temperatures that vary from device to device, and a connector cable that can be disconnected that requires RMA'ing the device.
- An AzureWave (vs. Broadcom) Wi-Fi chip that doesn't work with A2DP or support 5GHz.
- In the case of the Prime, you get:
~ Useless GPS and Wi-Fi signal fluctuation due to the aluminum back cover.
~ Screens that develop stress cracks from pressure created due to variances in assembly.
~ The total loss of your warranty for rooting.
- Dozens of other QC and manufacturing issues (see their forums).
This is from a Tech Republic tear down: ( http://www.techrepublic.com/blog/cr...ardown-solid-tablet-but-not-without-flaws/399 )
- Clean internal layout, but why all the yellow tape? The Transformer Prime’s internal hardware layout is clean and well-organized. Unfortunately, Asus also used a lot of yellow tape throughout the device. Practically every connector is covered with a piece. This makes me wonder about how well they would hold on their own.
- Quality control problems during assembly: Asus appears to have quality control problems with the device’s assembly. Our test unit’s battery and LCD each had two empty screw holes.
- Little metal shielding on motherboard: There is almost no metal shielding on the motherboard. Perhaps the Prime’s aluminum case provides enough protection from electromagnetic and radio frequency interference, but it’s still odd to see so little shielding.
Asus does provide tons of updates but you need to pick your priorities.

You're in XDA, which means most of the options including ICS are there for you - just excercise a little risk taking
if not, your comment/complaint is better suited for Samsung's website not here
colham said:
ICS for the Galaxy Tab 10.1 in the 1st Q 2012 and where is it? P*ssed off waiting for it ill not be buying any more Samsung products again
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t1mman said:
OOoohhhh I bet you where waiting inpatiently for the Q1 to end to be able to wine like a litte brat...
useless one again...
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Well im entitled to my opinion like it or not. Seems like if you say something that some people disagree with on here you get flamed. OOoohhhh

colham said:
Well im entitled to my opinion like it or not. Seems like if you say something that some people disagree with on here you get flamed. OOoohhhh
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Well you could of voiced your opinion in one of the other threads titled ICS ,ICS or ICS !
animatechnica said:
You're in XDA, which means most of the options including ICS are there for you - just excercise a little risk taking
if not, your comment/complaint is better suited for Samsung's website not here
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^^ Exactly ...

badogg said:
I think manufacturers should just stop giving date estimates. It's kind of silly really if you ask me. Especially being that people will hold you to it like you pinky swore with them that an update is going to be released at a certain date.
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On the other side I think it's silly that a company like Samsung with all their resources can't release a timely update on their software. Whereas here on XDA we have some guy pumping out highly customized and terrific roms in his spare time. For free.

bertiespeed said:
Well you could of voiced your opinion in one of the other threads titled ICS ,ICS or ICS !
^^ Exactly ...
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And still flamed for "whining like a little brat"

1- I think you don't get "sarcasm"
2- YOU ended up making the choice of this tablet. If the updates are more important than que hardware quality, YOU should've bought something else. Don't blame anyone else than YOUR SELF
3- This is XDA DEV, do you understand what "DEV" means?
4- This is the "general" section, usually you get news here. The whinning about ICS not being out yet has already been covered and NOTHING is added here. this is not Samsung's complaint department
5- THIS IS NOT SAMSUNG'S COMPLAINT DEPARTMENT
6- In case you haven't notice: THIS IS NOT SAMSUNG'S COMPLAINT DEPARTMENT
now, go get an iPad, a transformer or a real refreching Ice Cream Sandwich and go one with your life already...

animatechnica said:
You're in XDA, which means most of the options including ICS are there for you - just excercise a little risk taking
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seriously. Many of us have been running ICS on our G-Tab 10.1 for weeks.

colham said:
And still flamed for "whining like a little brat"
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Now see if you bothered maybe to read a few of those threads maybe you would of learned something and it could of been avoided.

colham said:
And still flamed for "whining like a little brat"
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Because you are whining like a little girl that dropped her cupcake !
If u make threads like this u will get flamed ffs what did you expect? You already know people get flamed for this sort of thing and deservedly so, so why do the same?
Sent from my GT-I9100 using Tapatalk

Better late than having to deal with critical bugs I say. I'd rather have Samsung delay it so I can enjoy a stable product as I do so far that go the rushed releases path and have to deal with instabilities and end up checking every day for fixes.

shame on you Samsung!

Well.. yeah the galaxy is an awesome mobile phone, few doubts about it.
But why stall us all and delay the release of ICS? on december 2011 when I bought the note, I was told that the galaxy nexus has a better OS, but that Gnote should get it soon, therefore I bought it.
Having an outdated OS sucks, or at least it sucks when you expect it to actually update. Maybe nextime when we buy a phone we'll tell samsung that in q1 2012 we'll pay but delay them too.
Other than that, my screen has a decent scratch on it... but it doesn't really bother me, so much for gorilla glass.
Oh and with the new firmwares its impossible to record a call by using sanity. Those audio patches just silent the whole phone instead of allowing sanity to record.

i hope i wont get decent scratches on my gorilla glas :O
but u should be always know that samsung isnt the fastest in updating phones
when getting my galaxy s1 i got the update after 6 months promising that the update will come blabla..
i wont rely on samsungsupport anymore cous we have great developers bringing out better roms then samsung ever can!!

Qvp said:
Well.. yeah the galaxy is an awesome mobile phone, few doubts about it.
But why stall us all and delay the release of ICS? on december 2011 when I bought the note, I was told that the galaxy nexus has a better OS, but that Gnote should get it soon, therefore I bought it.
Having an outdated OS sucks, or at least it sucks when you expect it to actually update. Maybe nextime when we buy a phone we'll tell samsung that in q1 2012 we'll pay but delay them too.
Other than that, my screen has a decent scratch on it... but it doesn't really bother me, so much for gorilla glass.
Oh and with the new firmwares its impossible to record a call by using sanity. Those audio patches just silent the whole phone instead of allowing sanity to record.
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Totally agree with you...but about the call recording issue try to flash non stock rom...

Qvp said:
Well.. yeah the galaxy is an awesome mobile phone, few doubts about it.
But why stall us all and delay the release of ICS? on december 2011 when I bought the note, I was told that the galaxy nexus has a better OS, but that Gnote should get it soon, therefore I bought it.
Having an outdated OS sucks, or at least it sucks when you expect it to actually update. Maybe nextime when we buy a phone we'll tell samsung that in q1 2012 we'll pay but delay them too.
Other than that, my screen has a decent scratch on it... but it doesn't really bother me, so much for gorilla glass.
Oh and with the new firmwares its impossible to record a call by using sanity. Those audio patches just silent the whole phone instead of allowing sanity to record.
Click to expand...
Click to collapse
You must understand that its not just Samsung that controls the roll out of the updates, they have to coordinate with operators around the world to roll out any updates because of so much operator specific **** that comes along with the phones.
Yes, Samsung can do better but name one OEM who has done better? HTC? Sony (Ericsson)? Motorola? Its all the same in Android club, sir. Only if you have a Google AOSP phone, you can rely on fast updates.
Begs a question- All competing platforms are calculated and reserved with updates- Why does Google has to release one major
OS release every 6 months? Why can't they have consolidated single annual update cycles?
Anyway, you are at XDA- the motherlode! Why do you wait for official updates when there are several talented devs bringing you top notch releases before OEMs do. Just root it and forget it!

Qvp said:
Well.. yeah the galaxy is an awesome mobile phone, few doubts about it.we all agree
But why stall us all and delay the release of ICS? on december 2011 when I bought the note, I was told that the galaxy nexus has a better OS, but that Gnote should get it soon, therefore I bought it. never buy something for what it might become
Having an outdated OS sucks,95% of android devices outthere actually run GB I wouldn't call tht outdated or at least it sucks when you expect it to actually update. Maybe nextime when we buy a phone we'll tell samsung that in q1 2012 we'll pay but delay them too.Samsung doesn't give credit so i guess you'll stay with your old phone
Other than that, my screen has a decent scratch on it... but it doesn't really bother me, so much for gorilla glass.it seems to bother you if not why inform the world
Oh and with the new firmwares its impossible to record a call by using sanity. Those audio patches just silent the whole phone instead of allowing sanity to record.
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Those are all beta, so not perfect

Ics makes a few tweaks thats all not end of the world so what we have to wait im sorry but the phones is excellent regardless its not like ics will make this phone earth shattingly better it will make stuff all difference in the long run.
I cant wait until they release ics. Because i promise you this we will see this type of thread disappear to be replaced with. "why did samsung release this when it has bugs" or "when do we expect jelly bean" or " "Now we have ics do you think samsung will abandon the note with jellybean"
Im sorry to be negative but the note forum has jsut turned into a whinging forum.
Maybe mods could set up a vent your rant thread as not to over inflate this forum any more than it is
Sent from my GT-N7000 using xda premium

What does ICS really bring to the table that most note users will really need?
The majority of users are not the ones that frequent XDA. The majority of users
just use the phone as a phone, email & internet device.
The "1%ers" try to squeeze every little bit out of it.
I use around 2400 minutes a month on the phone, 2-300 text messages & around 100-200 emails. No games, no huge amount of data. Maybe 1-2 gig per month.
Personally, I'm holding off on ICS until it's been "official" for a few weeks.
GB is tweaked to the point, at least on my device, that it is fast & stable.
You know ICS will need a few revisions before it is really as stable as GB.
If it wasn't for the "1%ers", I doubt these devices would be as good as they are, but, for the majority of users, I just don't see ICS being that big of a deal.

friedje said:
Those are all beta, so not perfect
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Hey friedje you're so smart... luck must have sent me here to be enlightened by your ingenious comments.
Let's just review your comments the same way you reviewed mine ok?
1.Never buy something for what it might become-wow! I am really thrilled and honored to see such an amazing sentence, too bad its meaningless. Never buy something for what it might become? *cough* BULL****. An update was supposed to be released by now, an update which is considered to be a cornerstone of android's development, or briefly speaking -a major change to the device.
2.95% of androids run gingerbread, perhaps you're right.. can't tell by the way you pull wisdom out your sleeves but.... galaxy note isn't just a normal android device. If I'm not wrong its Samsung's flagship phone, its pricey.. and promising.
3.That scratch doesn't really bother me... I'm honest. I just wanted to comment on the durability of the gorilla glass, or in fact about the allegedly scratch resistant screen that galaxy note has.
But other than that, nice to see that you blindly stick to your galaxy note, and how certain you are that it is flawless. If I had a company or a business I'd be looking for a worker\customer like you to blindly follow me too.
edit:
sorry I forgot to thank you for pointing out that "Samsung doesn't give credit". Did someone say smart-ass?
peace

OMG not again... just install a custom rom and enjoy ICS. There are a few that are quite stable with S Memo working....

More *****ing and pissing and moaning I see hey? There are LOTS of these threads already so please stop flooding the board with this OVER AND OVER again!!!

Yet another "fkn samsung where's my update" thread... can't you people just wait a month more ? It's just a software update, it's not like your phone is useless without ICS...

Samsung said you will get ICS and you will, Gorilla said the glass is scratch resistant and it is.
So...You are waiting for ICS and you have discovered scratch resistant is not the same as scratch proof.
You seriously need to lighten up.. its a phone dude, not life and death
Qvp said:
Hey friedje you're so smart... luck must have sent me here to be enlightened by your ingenious comments.
Let's just review your comments the same way you reviewed mine ok?
1.Never buy something for what it might become-wow! I am really thrilled and honored to see such an amazing sentence, too bad its meaningless. Never buy something for what it might become? *cough* BULL****. An update was supposed to be released by now, an update which is considered to be a cornerstone of android's development, or briefly speaking -a major change to the device.
2.95% of androids run gingerbread, perhaps you're right.. can't tell by the way you pull wisdom out your sleeves but.... galaxy note isn't just a normal android device. If I'm not wrong its Samsung's flagship phone, its pricey.. and promising.
3.That scratch doesn't really bother me... I'm honest. I just wanted to comment on the durability of the gorilla glass, or in fact about the allegedly scratch resistant screen that galaxy note has.
But other than that, nice to see that you blindly stick to your galaxy note, and how certain you are that it is flawless. If I had a company or a business I'd be looking for a worker\customer like you to blindly follow me too.
peace
Click to expand...
Click to collapse

Maybe not flawless, but at least i'm happy with what i bought in december .
So maybe ICS will make it better or maybe not. Maybe tomorrow or
maybe June 30, no need to whine over a top class phone

p51d007 said:
What does ICS really bring to the table that most note users will really need?
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Click to collapse
Support for Android 3.x and 4.x apps. DriveMount really cool thing. With DosBox Turbo you can play DOS games with USB or Bluetooth mouse at ICS. And many more 3.x and 4.x great apps...
New many awesome settings, like "Hovering pen icon". It's amazingly cool helping feature, I really like it! Of cause other functions like "Force GPU rendering" and other from Android 4 also very helpful. Windows and transition animation scale settings will make a pleasant view for menus and other animations...
Also ICS is incredibly smooth!
I hope someone will fix Tablet mode for samsung stock ICS roms. AOSP good, but it kills many Note features, like stock camera, hovering pen icon, s planner, s memo and other samsung good things...

you know what? I take it back. both the hostile replies against friedje and the whining about not having ICS.
I was just in a mood to express my opinion after logging in every few weeks to check for an update.
all the best everyone!

yiannisthegreek said:
More *****ing and pissing and moaning I see hey? There are LOTS of these threads already so please stop flooding the board with this OVER AND OVER again!!!
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Yes, what a bunch of cry babies. Nothing except google branded phones get updates for crap. This should be common knowledge for anyone on XDA.
OTOH, CM9 is running FLAWLESSLY for me. I don't care about FM radio and w/e the other missing things is, whoopdeedoo.
And screen protectors must cost as much as a phone the way people don't wish to protect a 600 dollar device. Where is the sanity? Not in this solar system.

hey, chill...
dont you see the OP man'd up and apologised?.. he deserves props for that, not an ongoing diatribe.
badmonopoly said:
Yes, what a bunch of cry babies. Nothing except google branded phones get updates for crap. This should be common knowledge for anyone on XDA.
OTOH, CM9 is running FLAWLESSLY for me. I don't care about FM radio and w/e the other missing things is, whoopdeedoo.
And screen protectors must cost as much as a phone the way people don't wish to protect a 600 dollar device. Where is the sanity? Not in this solar system.
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Click to collapse

Does the wakeup lag get fixed with ICS, that's all I'm bothered to know.

JulyDerek said:
Does the wakeup lag get fixed with ICS, that's all I'm bothered to know.
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It's still there, but it's nowhere near as bad.

I feel like the biggest reason we haven't seen the update is simply incorporating the driver's for the S-Pen and it's related things. Also the Galaxy Note runs at a unique resolution compared to everything else so that will cause some differences. If you've used any of the leaks they're pretty close, but they're still far from what I would consider something that should be released for everyone. I went back to CheckRom for my Note and for GB it runs really good. I was using CM9 which ran great, but I missed having the SPen and related apps as that was part of the reason I got the note. I would love ICS to be released right now, but even with GB the Note is still by far the best phone I've used. I love using my Note with Gingebread and Touchwiz more than using my Galaxy Nexus with 4.0.4

I doubt this, but has there been any word on fixes for the N7?

I had an N7 8gb for nearly two weeks a month after release. Ended up having some pretty bad screen bleeding and some lift that would make you sick. I've been searching through the forums and the doctor, ahem, google, about fixes. I've read that the C9O batches have hit the shelves but haven't gone to take a peek at one in person yet. Has Asus or Google had any official speakings of the problems and has there been any evidence of any kind of actual actions being taken to change the issues?
Don't get me wrong, I'm not begging to see if you have a flush screen or no dead pixels. I want to know if the problems have been fading out? And when I say I had lift, you could hear it scraping the bezel. I tried a few different things to fix the lift, but the bleed was bad and just a mess.
Anyways, I loved the tablet and want another one. But if there isn't much of a change that increases my chances of getting a good one, (Staples locally had 6 of 12 returned for issues in a month), then I may hit one up. If there hasn't been any progress, I may just head to a different tab such as a Galaxy or Transformer.
Thanks ahead of time, and I sure do hope to hear good news!

No one? Guess I'll bump it once, then let it die. Lol
Sent from the Blue Kuban on my Epic 4G Touch

steddora said:
No one? Guess I'll bump it once, then let it die. Lol
Sent from the Blue Kuban on my Epic 4G Touch
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Bump it again in a week or so, since the 32GB is officially available since yesterday, you might wanna give people some time to check for errors
I'm sure they listened, though, and fixed the thing.

Did you end up selling/returning your original?
I guess it's luck of the draw. I was cursed with the blown speaker and ended up getting a replacement from google, which was actually a pretty simple exchange procedure. The new one has been great, with the exception of the latest issue, not powering on (until I push it 20+ times!), not really bothersome, just more of an inconvenience. Hope the QC has gone up on the new ones. Still love it regardless.

Just my opinion but I would buy any brand except Asus. This is definitely my last Asus product.

kieso said:
Just my opinion but I would buy any brand except Asus. This is definitely my last Asus product.
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I've always seen them as a decent mid level/ good value brand. But I think these were definitely rushed causing Testing/QC and component selection to be minimal. We will see how the new batch of 32gb/16gb turn out. Despite the setbacks, the functionality of the product has paid off for me... or maybe that's the fanboy side trying to pass off the problems...

n7GU22 said:
I've always seen them as a decent mid level/ good value brand. But I think these were definitely rushed causing Testing/QC and component selection to be minimal. We will see how the new batch of 32gb/16gb turn out. Despite the setbacks, the functionality of the product has paid off for me... or maybe that's the fanboy side trying to pass off the problems...
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I know they were rushed, and I do hope to believe that was the issue. Asus let me down in PC hardware a few times; so I also remember that.
I'm thinking of probably waiting for the nexus 10. Samsung has been pretty good for me over the years, so we will see.
Sent from the Blue Kuban on my Epic 4G Touch

Poor LG Product Support/Customer Service

I figured I would post this as it directly affects our tablets, as well as the LG G2. I had been writing to LG trying to get a response about updates from them. Of course the chimps they have working their email support don't know how to read, nor will they forward.
Does anyone else find their social media attempts infuriating especially since they never speak about their products or support for them? They post garbage like "+1 if you ever text your ex", "+1 if you've lost your phone before" or other wasteful messages. Why devote time to that?
I think more of us need to push LG to properly support their products and offer updates/news about when to expect them. Anyone else pressuring them and getting nowhere?
My initial email:
10/19/2013 13:58 07
The type of inquiry : Other
Product/Model No. : Smart Phone/Emerging Device/C729
Good afternoon,
I am contemplating ordering a LG G Pad 8.3 tablet which is due November 3rd at my local Best Buy USA. I note you have announced said tablet and that it runs on Android 4.2.2.
Given Android 4.3 is already out, and 4.4 is announced (Kit Kat) I wanted to confirm your intentions to update this tablet to the latest Android 4.4, Kit Kat.
Can you kindly confirm it will be updated (and preferably make an announcement to appease other customers)? Given LG's history on phones and tablets I am reluctant to pay for this new tablet without confirmation it will be supported with new software as tablets by Sony and Samsung etc are.
Your response would be appreciated.
Thank you.
Thank you for contacting LG Electronics.
We cannot confirm that the tablet will be updated to the latest Android version, most likely it will be, but I wouldn't able to tell you when. I do apologize for the inconvenience.
I hope this information is helpful. If you have any other questions or concerns, please do not hesitate to contact us again either via live chat, email, or by calling our customer service division at 800-243-0000 at your convenience.
Respectfully,
Daniel A.
E-mail Administrator
Customer Interactive Center
LGEAI
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I then wrote again:
11/17/2013 15:43 16
The type of inquiry : Software Drivers/Updates
Product/Model No. : /LG G Pad 8.3
[GCM131019063434]
Good afternoon,
Can you please forward my formal complaint to the appropriate department for a response. I would like to complain about the constant SILLY and IRRELEVANT postings your company makes on Google Plus. They are a waste of time and only agitate your customers. You don't even interact or review comments evidently, as all of the comments on every post is about your piss poor support for your products.
As a customer who (perhaps stupidly) bought your tablet, and is considering a G2 (not anymore), I would ask for a more appropriate approach to updates. Every other manufacturer supports their products and releases updates, but it seems you guys are cruising and enjoying your Google hardware sales, and neglecting your brand name.
Do you care about customers? Just remember who pays your salaries.
Thank you for contacting LG Electronics,
We are more than happy to assist you. I apologize for any inconvenience that you are having . We appreciate you for taking the time to communicate to us why our Cell phone did not meet your expectations.
LG Electronics constantly strives for ways to improve overall customer experiences. It is only through communicating with our customers, such as yourself, that we can offer innovative, high-quality products with the excellent customer service you deserve. With that reason, we are very grateful for your feedback.
It has been a pleasure assisting you today. At the bottom, you will be able to see a survey and score your experience with me. Should you have any further questions or concerns, please do not hesitate to contact us again via Email, Live Chat or by calling 800-793-8896. Thank you very much for your kindness and patience. Please enjoy the rest of your day and I wish you the best!
Respectfully,
Carl G.
----------------
LG Customer Service
Toll Free number: 1-800-793-8896
LGEAI | Customer Interactive Center
Monday- Sunday
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I have emailed Wayne Park to have the concerns about updates for the Gpad and G2, so hopefully a reasonable response will be forthcoming. I have also directed them to this posting as well as their social media (ie Google Plus) where users are either trash talking LG, or posting begging for updates. Has anyone else heard anything or tried contacting LG for update information without success?

Respons! Lucky you
Hi!
At least you got a respons. In Denmark LG do not offer support... only a noisy answer machine, no one ever picks up. The connection get disconnected after 3-5 min.
Lucky for me, I'm still happy about my G Pad, but I really want a better software/rom. So much default good has been kept out. Anyone know a working custom rom?
Thanks
-M

I wouldn't worry about LG. Pretty soon Google is going to buy South Korea, saw it off from the peninsula, float it out to sea, and anchor it off Marin County on giant Android shaped pontoons.

Reckoning said:
I wouldn't worry about LG. Pretty soon Google is going to buy South Korea, saw it off from the peninsula, float it out to sea, and anchor it off Marin County on giant Android shaped pontoons.
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Very funny!!

Reckoning said:
I wouldn't worry about LG. Pretty soon Google is going to buy South Korea, saw it off from the peninsula, float it out to sea, and anchor it off Marin County on giant Android shaped pontoons.
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This post had me laugh so hard

BrownchildProd said:
This post had me laugh so hard
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Thank you, thank you very much....I'll be here all week..don't forget to tip your server.

You got the response from LG and still saying "poor"?
I bought the Surface tablet which running Windows 8.1, I called Microsoft and demand them to release Windows 8.2 and pressed them to support this device when they release Windows 9 in the future and they didn't even respond.
I called Apple and told them that i would buy their iPad Air if and only if they would tell me when they gonna push iOS 8 onto this device, otherwise I wouldn't buy it.
Are Android users too spoil?
I've seen too many xda members saying "I'm not gonna buy it since poor support, late update, ......." So many excuses.
Just don't buy it.

You actually sent them an email saying “remember who pays your salaries"? Wow

I don't feel it is unreasonable to hold them to the same standards other manufactures are providing.
I also feel that if they can find time to post useless things all day on social media they can invest time in product updates for the people who pay for their products.
Sent from my SGH-I337M using xda app-developers app

Sean09 said:
I don't feel it is unreasonable to hold them to the same standards other manufactures are providing.
I also feel that if they can find time to post useless things all day on social media they can invest time in product updates for the people who pay for their products.
Sent from my SGH-I337M using xda app-developers app
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They do have different departments, you know..

where do you get lg g pad?
even though lg service is not good, I will choose this one instead of samsung.
I am in Denmark also.
HrLaursen said:
Hi!
At least you got a respons. In Denmark LG do not offer support... only a noisy answer machine, no one ever picks up. The connection get disconnected after 3-5 min.
Lucky for me, I'm still happy about my G Pad, but I really want a better software/rom. So much default good has been kept out. Anyone know a working custom rom?
Thanks
-M
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henrik.dk said:
where do you get lg g pad?
even though lg service is not good, I will choose this one instead of samsung.
I am in Denmark also.
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Hi Henrik
Here you go. http://www.pricerunner.dk/pl/224-29...d+8.3&ref=redirect&search=lg+g+pad+8.3&sort=4
-M

seems like I could not get it on shop.
HrLaursen said:
Hi Henrik
Here you go. http://www.pricerunner.dk/pl/224-29...d+8.3&ref=redirect&search=lg+g+pad+8.3&sort=4
-M
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henrik.dk said:
seems like I could not get it on shop.
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Hi!
Not yet. Bilka might get it in the store next year, but for now no... I took the chance, and even through the software would be better of with some Samsung adjustments, I really like it. Long battery time, great size, fast and the Knock on feature is used daily.
-M

Maybe I should just order it.
HrLaursen said:
Hi!
Not yet. Bilka might get it in the store next year, but for now no... I took the chance, and even through the software would be better of with some Samsung adjustments, I really like it. Long battery time, great size, fast and the Knock on feature is used daily.
-M
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This tab is just fine, even with android 4.2.2. They should to fine tune it a bit more instead of get claiming android system updates.
I own a S4 and to tell you the true 4.3 don´t brings much over 4.2, and somehow battery is draining faster in 4.3 as in 4.2. Same happened with my N7 from 4.2 to 4.3.
I know it´s legit to claim updates, but better LG take time and bring stable updates as the tab know is. LG software and the tab itself are awesomwe.

testadeferro said:
This tab is just fine, even with android 4.2.2. They should to fine tune it a bit more instead of get claiming android system updates.
I own a S4 and to tell you the true 4.3 don´t brings much over 4.2, and somehow battery is draining faster in 4.3 as in 4.2. Same happened with my N7 from 4.2 to 4.3.
I know it´s legit to claim updates, but better LG take time and bring stable updates as the tab know is. LG software and the tab itself are awesomwe.
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I have a S4 as well, and it's able to run for 2 days +, if I don't use is all the time. I think the 4.3 update gave more speed, fixed some bugs and gave better battery.
The LG G Pad is great. But I miss many features from Samsung. I hope a 4.4 will come in Q1 2014, it could be great, if they focused on optimization and everyday features. 4.4 is self should be a lot faster than 4.3.
-M

As the saying goes, vote with your wallet. That'll get their attention quick or they just quit this segment of the business...

HrLaursen said:
I have a S4 as well, and it's able to run for 2 days +, if I don't use is all the time. I think the 4.3 update gave more speed, fixed some bugs and gave better battery.
The LG G Pad is great. But I miss many features from Samsung. I hope a 4.4 will come in Q1 2014, it could be great, if they focused on optimization and everyday features. 4.4 is self should be a lot faster than 4.3.
-M
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I never managed 4+ h screen time on s4, with s3 you get more then 5 hours screen time. Two days you can manage with no use or soft usage. Its known in many devices that 4.3 heats more juice then 4.2. I saw it first on n7 then on s4. And now on s3 too. Faster ok but more juice.
What you miss from samsung? Knox? Warranty bit? Secure bootloaders? Touchwiz full of crap? LG is touchwiz like UI and with less crrp...
Sent from my LG-V500 using xda premium