Z1 Camera Issue and the responses I get from Sony Support Team - Xperia Z1 General

I was really bummed about the camera app and quality when I first bought my Z1 because it didn't deliver what I thought it would. But I figured what the hell I love the looks of this phone I also find the waterproofnessness(!) extremely useful, so it doesn't matter if the camera doesn't deliver what I hoped for, I can live with it, you know? but then the "update" came and it made the camera worse than it was before, so naturally, as every camera fanatic would, I got really mad! I tried a bunch of apps but they were no good I also tried the so called "Superior Auto" mode and it didn't really helped so I had no other choice but to call Sony Support Center for help.... And this is what I got so far:
Oct 30​
ME:
I just bought the Z1 with software v. 14.1.G.2.257.The camera takes terrible and I mean terrible pictures,lots and lots of noise and artifacts even in auto mode which only takes 8MP pics.This is not what you hope for when you buy an expensive 20.7MP camera phone.I also have iPhone 5/5S and they take much much better pictures,even though their specs are inferior on paper. You should be ashamed...Am I gonna have to live withit or youregonna fixit?
THEM:
Dear Ara,
Thank you for contacting Sony Xperia™ Online Support.
We're sorry to hear that you're experiencing poor image quality from the camera of your Xperia™ Z1. I'm happy to assist you today, however, in order to provide you with the best possible service, it would be helpful to have more information about the issue at hand.
Are you using the front facing camera, or the outward facing camera? Has the camera always captured low quality images, or is this a new issue? Have you tried restarting the phone by holding the power key and the volume up key simultaneously until the phone vibrates? Have you cleaned the outside of the lens?
If you will please reply with more information, we'll gladly assist you further.
As part of Sony Mobile's commitment to excellent customer service, we offer a wide variety of mobile products to suit your lifestyle. If you require more information, or have any other questions, please visit www.sonymobile.com.
Kind Regards,
Jessica
Sony Xperia Customer Services
Click to expand...
Click to collapse
ME:
This is the same exact situation I'm in:
http://forum.xda-developers.com/showthread.php?t=2501027
and come on what kind of an idiot contacts the costumer service before checking if the lens is clean?
Nov 9!​
THEM:
Dear Ara,
Thank you for contacting Sony Xperia™ Online Support.
We apologize for the delay of our response. Regarding your inquiry, the best we can recommend is a software repair via computer in order to discard any possibility of a software glitch. For this follow the steps below:
Here is the link you will need to download PC Companion
http://www.sonymobile.com/us/tools/pc-companion/
Once you have downloaded the program these are the steps you will need to follow:
*Make sure the phone is fully charged or at least 50% charged
*Make sure your phone is completely powered off
*Open the program
*Click on Support Zone
*Select Phone Software Update
*Click on Repair Phone
**DO NOT CONNECT THE PHONE TO THE PC UNTIL YOU SEE A MESSAGE THAT WILL LET YOU KNOW WHEN AND HOW TO DO IT
As part of Sony Mobile's commitment to excellent customer service, we offer a wide variety of mobile products to suit your lifestyle. If you require more information, or have any other questions, please visit www.sonymobile.com or call us at 1-866-766-9374.
Kind Regards,
Jessica
Sony Xperia US Customer Services
Click to expand...
Click to collapse
ME:
Oh for god sake! This isn't a problem on my side... I'm actually in position of two Z1s one with 14.1.G.2.257 and the other with 14.1.G.1.534 both devices are absolutely clean by anymeans (software and hardware), I'll give you a comparison of the two and my iPhone 5S as soon as I'm done working, please do not assume that there is something wrong only and only with my device... either all the Z1s have horrible cameras or you just screwed up the camera algorithm which can be fixed... either way its on your part!
Again ME:
OK, so here they are:
---------------------------------------------
These are the samples I sent them:
8MP 1.534
8MP 2.257
20MP 1.534
20MP 2.257
iPh5S 7.0.3
If you guys do have the same problem as me (which you do!) please mention it here, Maybe this way they stop BS-ing me!

ara.armagedon said:
I was really bummed about the camera app and quality when I first bought my Z1 because it didn't deliver what I thought it would. But I figured what the hell I love the looks of this phone I also find the waterproofnessness(!) extremely useful, so it doesn't matter if the camera doesn't deliver what I hoped for, I can live with it, you know? but then the "update" came and it made the camera worse than it was before, so naturally, as every camera fanatic would, I got really mad! I tried a bunch of apps but they were no good I also tried the so called "Superior Auto" mode and it didn't really helped so I had no other choice but to call Sony Support Center for help.... And this is what I got so far:
Oct 30​
ME:
I just bought the Z1 with software v. 14.1.G.2.257.The camera takes terrible and I mean terrible pictures,lots and lots of noise and artifacts even in auto mode which only takes 8MP pics.This is not what you hope for when you buy an expensive 20.7MP camera phone.I also have iPhone 5/5S and they take much much better pictures,even though their specs are inferior on paper. You should be ashamed...Am I gonna have to live withit or youregonna fixit?
THEM:
ME:
This is the same exact situation I'm in:
http://forum.xda-developers.com/showthread.php?t=2501027
and come on what kind of an idiot contacts the costumer service before checking if the lens is clean?
Nov 9!​
THEM:
ME:
Oh for god sake! This isn't a problem on my side... I'm actually in position of two Z1s one with 14.1.G.2.257 and the other with 14.1.G.1.534 both devices are absolutely clean by anymeans (software and hardware), I'll give you a comparison of the two and my iPhone 5S as soon as I'm done working, please do not assume that there is something wrong only and only with my device... either all the Z1s have horrible cameras or you just screwed up the camera algorithm which can be fixed... either way its on your part!
Again ME:
OK, so here they are:
---------------------------------------------
I'll upload the pics for you guys later today
If you guys do have the same problem as me (which you do!) please mention here, Maybe this way they stop BS-ing me!
Click to expand...
Click to collapse
There seems to be a mixed bag in terms of this camera, majority of tech site reviewers have gotten good results with the camera. I am fairly certain(imo)there are dodgy batches of this phone floating about, just ask anyone who bought a z1 from India. Well anyway i don't have any issues with my z1 in terms of camera functionality and quality. The reason Sony support ask all these stupid questions, is they have a set of troubleshooting questions and no matter how stupid they sound they are going to ask them as this is part of their process, they have to rule out the simplest of things even if it doesnt apply to you. If you read throught the z1 forum, you will see a lot of threads, some saying the phone is amazing and others have shown users are not happy, now this could be down to software issues or hardware issues. In your case, if you have tried all the basic stuff like reflashing the software and what not then go and get a replacement and if you are still not happy get a refund.

First of all:
Dude, learn how tot use a phone camera, Z1 doesn't have a bad camera. It takes great pictures with the right settings. I'm sick and tired of people that probably don't know how to use a camera or maybe just love posting this kinda sh*t.
If you have a bad unit, in this case 2, ask for a replacement or something else before saying all Z1 cameras are bad.
Second:
Sending emails to a company with such language is really stupid, the person that gets your email is just human, you can be friendly to them.
Third:
Mods please delete this thread.
Sent from my Xperia Z1 using xda app-developers app

krabappel2548 said:
First of all:
Dude, learn how tot use a phone camera, Z1 doesn't have a bad camera. It takes great pictures with the right settings. I'm sick and tired of people that probably don't know how to use a camera or maybe just love posting this kinda sh*t.
If you have a bad unit, in this case 2, ask for a replacement or something else before saying all Z1 cameras are bad.
Second:
Sending emails to a company with such language is really stupid, the person that gets your email is just human, you can be friendly to them.
Third:
Mods please delete this thread.
Sent from my Xperia Z1 using xda app-developers app
Click to expand...
Click to collapse
I completely agree with you, specially on second and third point.

krabappel2548 said:
First of all:
Dude, learn how tot use a phone camera, Z1 doesn't have a bad camera. It takes great pictures with the right settings. I'm sick and tired of people that probably don't know how to use a camera or maybe just love posting this kinda sh*t.
If you have a bad unit, in this case 2, ask for a replacement or something else before saying all Z1 cameras are bad.
Second:
Sending emails to a company with such language is really stupid, the person that gets your email is just human, you can be friendly to them.
Third:
Mods please delete this thread.
Sent from my Xperia Z1 using xda app-developers app
Click to expand...
Click to collapse
To be honest, the superior auto mode SHOULD be better then what it is. Tons of people will not get past the auto mode and a company should make sure it is up to par. It kinda sucks you have to go into settings to change them every time to suit the best situation if you just want to take a quick nice snap.
Completely agree with the rest though, the tone in your first message is insulting right away. How do you expect people to help if you start shouting at them,
Wait at least until the 3rd mail before giving up (because in all honesty, it IS extremely frustrating that very often the people answering your mail don't even seem to read it and just give some autoreply answer. The times I mailed support, explaining exactly the issue and steps already taken to resolve it only to get a 'have you tried resetting the device?' YES! That was the first point in my 'already tried' list.).

ara.armagedon said:
I'll upload the pics for you guys later today.
Click to expand...
Click to collapse
Yah, do that.
Make sure the originals are linked i don't want to see downsized images with no exif data.
Put them up either on dropbox, flickr or photobucket.
---------- Post added at 05:09 PM ---------- Previous post was at 05:07 PM ----------
ara.armagedon said:
This is the same exact situation I'm in:
http://forum.xda-developers.com/showthread.php?t=2501027
Click to expand...
Click to collapse
I could not make out much in that thread as the OP never provided originals.
The picture itself was a challenging one given the bakclighting issues. How well would other phones have compared in the same situation.
No frame of reference to come to any conclusions.

One Twelve said:
Yah, do that.
Make sure the originals are linked i don't want to see downsized images with no exif data.
Put them up either on dropbox, flickr or photobucket.
---------- Post added at 05:09 PM ---------- Previous post was at 05:07 PM ----------
I could not make out much in that thread as the OP never provided originals.
The picture itself was a challenging one given the bakclighting issues. How well would other phones have compared in the same situation.
No frame of reference to come to any conclusions.
Click to expand...
Click to collapse
8MP 1.534
8MP 2.257
20MP 1.534
20MP 2.257
iPh5S 7.0.3

They're not publicly available. Change your folder settings on drop box mate

wezzel98765 said:
They're not publicly available. Change your folder settings on drop box mate
Click to expand...
Click to collapse
My bad, sorry. They should be fine now

ara.armagedon said:
8MP 1.534
8MP 2.257
20MP 1.534
20MP 2.257
iPh5S 7.0.3
Click to expand...
Click to collapse
does not work

btort1 said:
does not work
Click to expand...
Click to collapse
I'm logged out now and they're working fine, tried them on 3 different browsers

have you trie Pro Capture?
I get better photos. Sharper and more details inside
Maybe only @8MPX

ara.armagedon said:
8MP 1.534
8MP 2.257
20MP 1.534
20MP 2.257
iPh5S 7.0.3
Click to expand...
Click to collapse
OK, i can see them now.
This is what you said
The camera takes terrible and I mean terrible pictures,lots and lots of noise and artifacts even in auto mode which only takes 8MP pics.This is not what you hope for when you buy an expensive 20.7MP camera phone.I also have iPhone 5/5S and they take much much better pictures,even though their specs are inferior on paper. You should be ashamed...Am I gonna have to live withit or youregonna fixit?
Click to expand...
Click to collapse
I looked at the 8MP, .534 vs .257 and find the .257 to have more detail. Ths ISO for the .257 is at 600 vs 800 for .534
The 20MP have lower ISO of 400 and similar shutter speeds as the 5s.
Comparing the iphone pic & the .257 8MP, can anybody see what he means by lots of noise & artifacts ? Cause i cannot.
The pictures look sharp enough to me, so focus isn't an issue in either. Zooming in 1:1, there is a slightly better edge aronud the bag? with the iphone. But i cannot see why the 8MP .257 shot is a terrible one in comparison to the 5s.
The 5s shots are at ISO 300 and at 1/15s So they will be little less noisy.
So what is dissapointing you ? that the 20.7mp image does not look better than the 8MP one ? that it isn't much better than the 5s ?
Any times where the auto on your 5s does not get it right or is it always perfect.

The moment I use flash, the camera churns out horrible images. It's sad really, makes my Z1 camera photos look worse than anything else (white flash on one side of the image).

https://db.tt/E5Q5vWfs
My singl. Img 2.257

GPKrzychuXxX said:
https://db.tt/E5Q5vWfs
My singl. Img 2.257
Click to expand...
Click to collapse
thats an excellent photo, makes me wonder if it was taken with the Z1 lol

Gitaroo said:
thats an excellent photo, makes me wonder if it was taken with the Z1 lol[/QUOTE
]https://db.tt/OqngWREP
Click to expand...
Click to collapse

thunderising said:
The moment I use flash, the camera churns out horrible images. It's sad really, makes my Z1 camera photos look worse than anything else (white flash on one side of the image).
Click to expand...
Click to collapse
There's something blocking your Flash, mine is perfectly fine with flash
Sent by voldermort's nose

One Twelve said:
OK, i can see them now.
This is what you said
I looked at the 8MP, .534 vs .257 and find the .257 to have more detail. Ths ISO for the .257 is at 600 vs 800 for .534
The 20MP have lower ISO of 400 and similar shutter speeds as the 5s.
Comparing the iphone pic & the .257 8MP, can anybody see what he means by lots of noise & artifacts ? Cause i cannot.
The pictures look sharp enough to me, so focus isn't an issue in either. Zooming in 1:1, there is a slightly better edge aronud the bag? with the iphone. But i cannot see why the 8MP .257 shot is a terrible one in comparison to the 5s.
The 5s shots are at ISO 300 and at 1/15s So they will be little less noisy.
So what is dissapointing you ? that the 20.7mp image does not look better than the 8MP one ? that it isn't much better than the 5s ?
Any times where the auto on your 5s does not get it right or is it always perfect.
Click to expand...
Click to collapse
This is why I was already mad with the support team.
First of all, saying the photos differ because of the ISO while partially true is no excuse, because all the pictures were taken in the same lighting condition and the same focusing area. So the fact that the ISOs differ is actually a software weakness (specially if they differ in the same model, So please don't respond saying something like different lenses because of different phones and so on.)
Second if you really don't see what I'm talking about I'll try just this once to tell you what I mean:
See this again 20MP 2.257
This is the difference between a noisy and non-noisy! :
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
and in this case:

Thraxzzz said:
There's something blocking your Flash, mine is perfectly fine with flash
Sent by voldermort's nose
Click to expand...
Click to collapse
How is that even possible. I know how to operate a phone camera to not black the flash,
It only happens when I click under low light conditions. Some cheap ass Lenovo phone was churning out better photos than my flagship phone. I felt embarrassed to say the least

Related

Camera Tests Z1 - Post your pics here...

Camera Really is good!
http://cdn.recombu.com/mobile/images/news/M19527/1378734152.jpg
http://cdn.recombu.com/mobile/images/news/M19527/1378734206.jpg
http://cdn.recombu.com/mobile/images/news/M19527/1378734309.jpg
http://cdn.recombu.com/mobile/images/news/M19527/1378734366.jpg
http://cdn.recombu.com/mobile/images/news/M19527/1378734396.jpg
and in gsmarena have some samples too
http://blog.gsmarena.com/sony-xperi...d-to-nokia-lumia-1020s-41mp-pureview-monster/
Nokia 1020
http://cdn.gsmarena.com/pics//13/09/xperia-z1-vs-nokia-lumia-1020/camera/gsmarena_001.jpg
Xperia Z1
http://cdn.gsmarena.com/pics//13/09/xperia-z1-vs-nokia-lumia-1020/camera/gsmarena_002.jpg
Nokia 1020
http://cdn.gsmarena.com/pics//13/09/xperia-z1-vs-nokia-lumia-1020/camera/gsmarena_005.jpg
Xperia Z1
http://cdn.gsmarena.com/pics//13/09/xperia-z1-vs-nokia-lumia-1020/camera/gsmarena_006.jpg
matheus_sc said:
Camera Really is good!
and in gsmarena have some samples too
http://blog.gsmarena.com/sony-xperi...d-to-nokia-lumia-1020s-41mp-pureview-monster/
Click to expand...
Click to collapse
Link for the pics??? how are we supposed to evaluate 250x250 pixel photos
---------- Post added at 10:52 PM ---------- Previous post was at 10:48 PM ----------
recombu.com
guess I didn't see the writing on the wall...but a link would have been easier
shea-bird said:
Link for the pics??? how are we supposed to evaluate 250x250 pixel photos
---------- Post added at 10:52 PM ---------- Previous post was at 10:48 PM ----------
recombu.com
guess I didn't see the writing on the wall...but a link would have been easier
Click to expand...
Click to collapse
in gsm have full quality pics, i pick the links and add in topic.
It seems much better than xperia z!!!
Not impressive. Not much better than other phones with smaller sensors. Others even have OIS which the Z1 lacks. It can only shoot in 8MP in 16:9 and with the default superior auto mode. The resolution is no better than other cameras, nor the pixel size. It always amazes me how Sony can screw up using their own sensors, like they did with the Xperia Z, when other companies can use their Exmor RS sensors and do wonders, like Samsung and Apple. These images aren't convincing me of the ONE SONY. The Cybershot division is probably hanging up their phones and turning up their noses in disgust whenever the smartphone division tries to collaborate. Old traditions and rivalries die hard. They sure aren't gonna divulge any secrets for such petty things as CELLPHONE cameras.
katamari201 said:
Not impressive. Not much better than other phones with smaller sensors. Others even have OIS which the Z1 lacks. It can only shoot in 8MP in 16:9 and with the default superior auto mode. The resolution is no better than other cameras, nor the pixel size. It always amazes me how Sony can screw up using their own sensors, like they did with the Xperia Z, when other companies can use their Exmor RS sensors and do wonders, like Samsung and Apple. These images aren't convincing me of the ONE SONY. The Cybershot division is probably hanging up their phones and turning up their noses in disgust whenever the smartphone division tries to collaborate. Old traditions and rivalries die hard. They sure aren't gonna divulge any secrets for such petty things as CELLPHONE cameras.
Click to expand...
Click to collapse
It's the 3rd post made by you in which you act like a baby. I ask again, what is your problem? Don't post at all if the only thing you have to say is that sony screwed everyone and everything. You repeat it over and over again in every reply I have seen in Z1 part of the forum.
Get out of here if you can't act like a normal human being!
katamari201 said:
Not impressive. Not much better than other phones with smaller sensors. Others even have OIS which the Z1 lacks. It can only shoot in 8MP in 16:9 and with the default superior auto mode. The resolution is no better than other cameras, nor the pixel size. It always amazes me how Sony can screw up using their own sensors, like they did with the Xperia Z, when other companies can use their Exmor RS sensors and do wonders, like Samsung and Apple. These images aren't convincing me of the ONE SONY. The Cybershot division is probably hanging up their phones and turning up their noses in disgust whenever the smartphone division tries to collaborate. Old traditions and rivalries die hard. They sure aren't gonna divulge any secrets for such petty things as CELLPHONE cameras.
Click to expand...
Click to collapse
Sony doesn't have OIS because it doesn't need them, they already have Steadyshot which is a hardware + software stabilizer...
http://en.wikipedia.org/wiki/SteadyShot
". It uses motion sensors to detect the user's movements. SteadyShot then compensates for some of these movements, in some versions by moving the optics and in some versions by moving the image sensor in an opposite direction to the movement."
only time will tell who is better...
Go buy your G2 or HTC, we will buy the Z1, and lets see who will be the first to sell his phone
Morlock O said:
Sony doesn't have OIS because it doesn't need them, they already have Steadyshot which is a hardware + software stabilizer...
http://en.wikipedia.org/wiki/SteadyShot
". It uses motion sensors to detect the user's movements. SteadyShot then compensates for some of these movements, in some versions by moving the optics and in some versions by moving the image sensor in an opposite direction to the movement."
only time will tell who is better...
Go buy your G2 or HTC, we will buy the Z1, and lets see who will be the first to sell his phone
Click to expand...
Click to collapse
Actually, for some time already Sony is using digital version of Steadyshot for video cameras and even in their flagship DSLT's.
It gives results comparable to sensor shift stabilisation but without drawbacks like increased power consumption and heat generation.
So in case of video recording that is good that they have included Steadyshot for video recording that really makes a difference and isn't only typical digital stabilisation with different name.
Thanks for those examples not looking bad at all at this stage.
katamari201 said:
Not impressive. Not much better than other phones with smaller sensors. Others even have OIS which the Z1 lacks. It can only shoot in 8MP in 16:9 and with the default superior auto mode. The resolution is no better than other cameras, nor the pixel size. It always amazes me how Sony can screw up using their own sensors, like they did with the Xperia Z, when other companies can use their Exmor RS sensors and do wonders, like Samsung and Apple. These images aren't convincing me of the ONE SONY. The Cybershot division is probably hanging up their phones and turning up their noses in disgust whenever the smartphone division tries to collaborate. Old traditions and rivalries die hard. They sure aren't gonna divulge any secrets for such petty things as CELLPHONE cameras.
Click to expand...
Click to collapse
Superior auto in demo is beta, said em some videos.
Sent from my GT-I9500 using xda app-developers app
Wishmaster89 said:
It's the 3rd post made by you in which you act like a baby. I ask again, what is your problem? Don't post at all if the only thing you have to say is that sony screwed everyone and everything. You repeat it over and over again in every reply I have seen in Z1 part of the forum.
Get out of here if you can't act like a normal human being!
Click to expand...
Click to collapse
Though the Xperia Z1 easily aces through the rest, he feels extremely insecure about Sony grand success. Don't worry. It's normal for a Samsung fanboy. Even Recombu, the one who took and posted the photos say XPERIA Z1 is the winner.
It's true, maybe the camera from z1 is not very good, but that's probably because of firmware. I took some photos in low light conditions and pictures are full of noise.. Let's wait for some updates.
Some real positives in this test, look great compared to the 808 and HTC One mini.
http://mblog.gsmarena.com/a-shootou...8-pureview-shows-great-promise-from-the-sony/
Sent from my HTC One using Tapatalk 2
Maybe is best Android smartphone camera until now.
Sent from my GT-I9500 using xda app-developers app
matheus_sc said:
Maybe is best Android smartphone camera until now.
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
It's looking that way
Sent from my HTC One using Tapatalk 2
matheus_sc said:
Maybe is best Android smartphone camera until now.
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
You mean it is the best camera now! Just needs the software to be update then will be perfect!
Sony Xperia Z1 vs Nokia Lumia 1020 shootout surfaces, yields surprising results
http://blog.gsmarena.com/sony-xperi...d-to-nokia-lumia-1020s-41mp-pureview-monster/
Xperia-Lover said:
It seems much better than xperia z!!!
Click to expand...
Click to collapse
Not it's not, also the 20Mpxl pics are resampled to 8MPxl by the phone with bad compression system :
http://www.androidpit.fr/test-sony-xperia-z1
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Maybe it's due to bad settings etc... we can make easy extrapolations but the camera doesn't seems to be really better than the Z, and it's still worst than the latest Lumia, Carl Zeiss stuff can't be beat...
QualQuek said:
Not it's not, also the 20Mpxl pics are resampled to 8MPxl by the phone with bad compression system :
http://www.androidpit.fr/test-sony-xperia-z1
Maybe it's due to bad settings etc... we can make easy extrapolations but the camera doesn't seems to be really better than the Z, and it's still worst than the latest Lumia, Carl Zeiss stuff can't be beat...
Click to expand...
Click to collapse
Wow,Hope the upgrade will solve those problems!
Xperia-Lover said:
Wow,Hope the upgrade will solve those problems!
Click to expand...
Click to collapse
you are right when i purchase htc one photo quality very poor then i update one then photo quality improved
i think update improve quality

Engadget Review

Engadget Review is out:
http://www.engadget.com/2013/09/24/sony-xperia-z1-review/
looks like they have some nice words for the Z1.
I will get my Z1 sometime this week and we'll see how it turns out, but im quite optimistic :victory:.
The benchmarks of this review are wrong
Sent from my GT-I9500 using xda app-developers app
theres one problem with everyone regarding sony phones they never ever like them they always like the samsung iphones and htc
Sent from my iPad using Tapatalk - now Free
matheus_sc said:
The benchmarks of this review are wrong
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
Just got mine, still 518 fw though
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my C6903 using xda app-developers app
Ame123 said:
theres one problem with everyone regarding sony phones they never ever like them they always like the samsung iphones and htc
Sent from my iPad using Tapatalk - now Free
Click to expand...
Click to collapse
Yes you're right, but considering how engadget gives it's critics to other devices, I think it says allot that they are pretty pleased with the Z1
Gesendet von meinem Xperia T mit Tapatalk 4
They fail to point out that all the camera issues can be fixed with a software update!
TheCraig said:
They fail to point out that all the camera issues can be fixed with a software update!
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Click to collapse
a camera update isnt going to make the camera better than the lumia 1020. the problem with the engadget review is they compare it only to the 1020. 42 mp sensor vs 21 not really a fair comparison. No amount of software updates are gonna make them even.
Never the less i turned off x reality and have seen an improvement in battery life. Gotta thank this review for that
billybobjones said:
a camera update isnt going to make the camera better than the lumia 1020. the problem with the engadget review is they compare it only to the 1020. 42 mp sensor vs 21 not really a fair comparison. No amount of software updates are gonna make them even.
Never the less i turned off x reality and have seen an improvement in battery life. Gotta thank this review for that
Click to expand...
Click to collapse
Software updates can address the Xperia Z1's current issues (noise, etc) and I never expected its camera to be on par or even exceed Illumina's 1020...
TheCraig said:
Software updates can address the Xperia Z1's current issues (noise, etc) and I never expected its camera to be on par or even exceed Illumina's 1020...
Click to expand...
Click to collapse
then you dont understand camera sensors and I would suggest you read more on what makes a camera good. Lumia 1020 has a better sensor and no matter how good the xperia z1 may be, it cant reach lumia 1020 level. If it by some miracle does, that means nokia should update their lumia software and it would beat the z1 again.
billybobjones said:
then you dont understand camera sensors and I would suggest you read more on what makes a camera good. Lumia 1020 has a better sensor and no matter how good the xperia z1 may be, it cant reach lumia 1020 level. If it by some miracle does, that means nokia should update their lumia software and it would beat the z1 again.
Click to expand...
Click to collapse
.. did you even bother to read the post you were responding to?
Anyways, considering the Z1 didn't ship with its final camera firmware it's been doing pretty well for itself so far. Very excited to see what improvements will come when the proper software is released.
billybobjones said:
then you dont understand camera sensors and I would suggest you read more on what makes a camera good. Lumia 1020 has a better sensor and no matter how good the xperia z1 may be, it cant reach lumia 1020 level. If it by some miracle does, that means nokia should update their lumia software and it would beat the z1 again.
Click to expand...
Click to collapse
If you actually read my post then you would know I accept that the Z1 can not match the 1020. Take the time to read instead of jumping to conclusions before you get to the end of the sentence.
And as far as my sensor understanding goes there are two types, CCD and CMOS. The Exmor happens to be a CMOS, CCD normally has less noise with CMOS having more noise, I also think that CMOS is MUCH more power efficient, CCD also captures more light. It's not much but its more than what the average consumer knows.
Anyway you got that from my initial post? Did I even say the Xperia Z1 has a camera even rivaling the 1020? My post was a sentence and you didn't get to the end.
So I read the review (I've been thinking about buying this phone, as I need a camera, and a new phone), and I noticed that Engadget said:
To explore this, we had to switch back to manual mode and set resolution to 20.7MP again. It's worth noting that this kills a bunch of camera options, such as HDR, scene selection and digital image stabilization -- but it was the only way to push the Z1's sensor to its limits.
Click to expand...
Click to collapse
This made me sad. Does this mean that the phone won't take 20MP HDR photos?
Other than that, it seems to be a good phone.
Connor Baker
TheCraig said:
If you actually read my post then you would know I accept that the Z1 can not match the 1020. Take the time to read instead of jumping to conclusions before you get to the end of the sentence.
And as far as my sensor understanding goes there are two types, CCD and CMOS. The Exmor happens to be a CMOS, CCD normally has less noise with CMOS having more noise, I also think that CMOS is MUCH more power efficient, CCD also captures more light. It's not much but its more than what the average consumer knows.
Anyway you got that from my initial post? Did I even say the Xperia Z1 has a camera even rivaling the 1020? My post was a sentence and you didn't get to the end.
Click to expand...
Click to collapse
Hey sorry just looking out from in the guy your debating with actually said he does not think that the z1 can keep up with the Nokia but hopes that a update can help with some noise issues and softness , not to beat the Nokia but to overall help with the IQ of the z1. Hope that helps. And software can help with image quality as in proper exposure and the right ISO and shutter speed settings when in auto. Its true that you can not help grain pattern because this is a sensor specific thing but the amount of grain or noise can be helped and the amount of processing e.g sharpening can also be helped with software.
Z1 has great specs they need to work on the software to help it shine.
Sent from my Nexus 7 using XDA Premium 4 mobile app
TheCraig said:
If you actually read my post then you would know I accept that the Z1 can not match the 1020. Take the time to read instead of jumping to conclusions before you get to the end of the sentence.
And as far as my sensor understanding goes there are two types, CCD and CMOS. The Exmor happens to be a CMOS, CCD normally has less noise with CMOS having more noise, I also think that CMOS is MUCH more power efficient, CCD also captures more light. It's not much but its more than what the average consumer knows.
Anyway you got that from my initial post? Did I even say the Xperia Z1 has a camera even rivaling the 1020? My post was a sentence and you didn't get to the end.
Click to expand...
Click to collapse
I read through all the posts and no where did you state it would be better or even match the 1020 with a software update you just mentioned it needs a software update to get the best out of the Z1 camera.
I agree the camera should be way better than what it is and if it can produce a clean image with minimal noise AND fix that superior auto then that is all that matters imho.
There is a lot of potential in this phone and I hope Sony can really get the most out of it.
I think we can all agree that it isn't challenging the 1020 at the moment and isn't likely to do so. But yeah software updates to clear up the current issues should help a lot.
TheCraig said:
I think we can all agree that it isn't challenging the 1020 at the moment and isn't likely to do so. But yeah software updates to clear up the current issues should help a lot.
Click to expand...
Click to collapse
Took some proper photos outside today and detail was fine but for some reason lighting was a bit ****ed up... It came out a bit dark.. They really need to fix the camera firmware ASAP!

Xperia Z1 2nd Place in DxO Mark's Overall Mobile Camera Ranking

Apparently, DxO Mark just gave out a score to Xperia Z1 and amazingly, just sits at 2nd place behind the Pureview 808 in overall Mobile Camera Ranking! :victory:
And that's without the "firmware updates" that will supposedly improve the camera!
I can't post the link as I'm still within the new user limitation of posting outside links. But if you're curious to see it, just do a quick google search for DxOMark and Xperia Z1!
More details:
Actually, the stills for Z1 stands at 5th place, however the video was deemed to be outstanding and the best in the mobile cameras and just 2nd place in their database behind the GoPro Hero 3!
If you're wondering what happened to the 1020, they also have an article on it and while they deemed the stills to be amazing and 2nd only to the 808. However, video was said to be lacking.
What are your thoughts?
bloodfire1004 said:
Apparently, DxO Mark just gave out a score to Xperia Z1 and amazingly, just sits at 2nd place behind the Pureview 808 in overall Mobile Camera Ranking! :victory:
And that's without the "firmware updates" that will supposedly improve the camera!
I can't post the link as I'm still within the new user limitation of posting outside links. But if you're curious to see it, just do a quick google search for DxOMark and Xperia Z1!
More details:
Actually, the stills for Z1 stands at 5th place, however the video was deemed to be outstanding and the best in the mobile cameras and just 2nd place in their database behind the GoPro Hero 3!
If you're wondering what happened to the 1020, they also have an article on it and while they deemed the stills to be amazing and 2nd only to the 808. However, video was said to be lacking.
What are your thoughts?
Click to expand...
Click to collapse
I guess the big sensor is the key here. Dxomark doesn't reflect the real life though. I'm not very happy with the z1 camera... far too noisy especially at 20mp. Still better than my older nexus 4 anyway.
j0sh0 said:
I guess the big sensor is the key here. Dxomark doesn't reflect the real life though. I'm not very happy with the z1 camera... far too noisy especially at 20mp. Still better than my older nexus 4 anyway.
Click to expand...
Click to collapse
Just curious, what settings are you using? I'm pretty satisfied with the Z1 Camera of mine, but that was after tweaking some of the shooting settings I'm in. At first, I was pretty disappointed as well but now I think I'm good.
bloodfire1004 said:
Just curious, what settings are you using? I'm pretty satisfied with the Z1 Camera of mine, but that was after tweaking some of the shooting settings I'm in. At first, I was pretty disappointed as well but now I think I'm good.
Click to expand...
Click to collapse
I bought the phone yesterday so I'm still testing it. At the moment I like to shoot in manual mode at 8mp with image stabiliser on.
j0sh0 said:
I bought the phone yesterday so I'm still testing it. At the moment I like to shoot in manual mode at 8mp with image stabiliser on.
Click to expand...
Click to collapse
Ah ok. That's good then. Shooting at 20MP especially in low-light results in (I'm not sure why) worse pictures than shooting at 8MP 4:3 .. in my tests, it resulted in darker images.
I also like to shoot at 8MP 4:3 to take advantage of the oversampling and leave the rest of the settings to Auto. One thing though is that I turn off the Stabilizer. I found that turning it on resulted in the camera choosing a much higher ISO than intended compared when leaving it off. This may be due to its detection of slight handshake movements and it tries to compensate by upping the ISO in favor of a faster shutter speed.
bloodfire1004 said:
Ah ok. That's good then. Shooting at 20MP especially in low-light results in (I'm not sure why) worse pictures than shooting at 8MP 4:3 .. in my tests, it resulted in darker images.
I also like to shoot at 8MP 4:3 to take advantage of the oversampling and leave the rest of the settings to Auto. One thing though is that I turn off the Stabilizer. I found that turning it on resulted in the camera choosing a much higher ISO than intended compared when leaving it off. This may be due to its detection of slight handshake movements and it tries to compensate by upping the ISO in favor of a faster shutter speed.
Click to expand...
Click to collapse
Yes shooting at 20mp is useless. Pics are so noisy... it's a shame. At 8mp the image quality is pretty good and yes, with the stabiliser on the iso is higher for that reason. But I prefer a bit more noise other than a blurred image.
j0sh0 said:
Yes shooting at 20mp is useless. Pics are so noisy... it's a shame. At 8mp the image quality is pretty good and yes, with the stabiliser on the iso is higher for that reason. But I prefer a bit more noise other than a blurred image.
Click to expand...
Click to collapse
Nice. What metering and focus are you using? Particularly for macro / night shots. I find that using Single Auto Focus setting doesn't keep the whole image in focus and just the middle part, but I find that the multi-auto focus setting doesn't do too well either particularly in macro shots. Currently, I shoot in landscape mode when shooting macro.
I'm using metering average (it seems to do a better job with white balance as well). About focus I always use touch focus... I like to choose what I want in focus...
I love th bokeh management of the lens.. look at this for example
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j0sh0 said:
I'm using metering average (it seems to do a better job with white balance as well). About focus I always use touch focus... I like to choose what I want in focus...
I love th bokeh management of the lens.. look at this for example
Click to expand...
Click to collapse
Ohh nice, I'm gonna try that out Thanks!

			
				
j0sh0 said:
I bought the phone yesterday so I'm still testing it. At the moment I like to shoot in manual mode at 8mp with image stabiliser on.
Click to expand...
Click to collapse
And there's you mistake - the software image stabiliser introduces noise. Switch it off.
Timaustin2000 said:
And there's you mistake - the software image stabiliser introduces noise. Switch it off.
Click to expand...
Click to collapse
Yeah, I know... but as I said I prefer a slighty noiser image than a blurred one. I'll try again without stabiliser anyway.
j0sh0 said:
Yeah, I know... but as I said I prefer a slighty noiser image than a blurred one. I'll try again without stabiliser anyway.
Click to expand...
Click to collapse
Hopefully new update has improved superior auto mode...
Try night mode can reduce noise.
Sent from my GT-I9500 using xda app-developers app
Why is everyone so scared of noise I just don't get it. If the fine detail is their don't worry about the noise.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Yeah. The Z1 does lovely bokeh.
here is theDxO report for the Z1 which i could not find on DxO's website.
matheus_sc said:
I dont think samsung software is better, have more mods, but is very large and camera lags, i have gs4 9500 until last week
Sent from my C6903 using xda app-developers app
Click to expand...
Click to collapse
What i find telling from that review is this graph.
Above 80 lux the S4 shots have more 'texture' than the Z1.
Contrary to what people might think the Z1 has the best noise reduction indoors.
bloodfire1004 said:
Apparently, DxO Mark just gave out a score to Xperia Z1 and amazingly, just sits at 2nd place behind the Pureview 808 in overall Mobile Camera Ranking! :victory:
And that's without the "firmware updates" that will supposedly improve the camera!
I can't post the link as I'm still within the new user limitation of posting outside links. But if you're curious to see it, just do a quick google search for DxOMark and Xperia Z1!
More details:
Actually, the stills for Z1 stands at 5th place, however the video was deemed to be outstanding and the best in the mobile cameras and just 2nd place in their database behind the GoPro Hero 3!
If you're wondering what happened to the 1020, they also have an article on it and while they deemed the stills to be amazing and 2nd only to the 808. However, video was said to be lacking.
What are your thoughts?
Click to expand...
Click to collapse
Not much of a fan of them anymore, after I wrote to them to see if they would do the Xperia Z test again after Sony updating the firmware to fix the bad camera quality, they didn't even respond to me. On the flip side it is Sony's fault for shipping substandard equipment, get all the important things right first, especially the camera when they are making such a big deal about how amazing it is.
DxO finally got around to testing the G2. Overall G2 placed 6th. However in the photo section it ties with the Z1 in terms of score. A closer examination of the parameters tested shows the Z1 edges ahead slighlty.
Where the Z1 comes out ahead : Exposure & Contrast, Colour, Noise Reduction, Flash
Where the G2 comes out ahead : Autofocus, Texture, Artifacts
4 > 3 or Z1 ahead by a little.
What lets the G2 down is video, where its ranked 15th to the Z1's 2nd place.
If you consider phones alone, Z1 has the best video out there.
Now we have to wait for DxO to test the Note 3 to see whether it will affect the Z1's ranking.
Sorry to jump here like that, I don't even know all this stuff but after read what you guys saying is like the camera on Z1 was made for experienced people who know how to set up the device. This is a phone anyway and I like to go around and shooting everything but almost of the pictures are crap. That how shouldn't be with a camera on a phone with 20mpx.

Sony's Camera isn't great, but it could be worse...

We all give Sony a hard time for releasing flagship devices with mediocre camera performance. I personally can verify that my previous HTC phones (One mini, One S, and even the Ville aka MyTouch 4G) dating back nearly 4 years all had better color reproduction, white balance, indoor performance, and faster focus and shutter response. None of those were even considered flagship devices at the time of release. We assumed Sony's problem was the software, so many of us searched for 3rd party camera apps such as Google Camera, A Better Camera, Camera FV-5, etc... and some even claimed to get better results using these apps. I've tried just about all of them (free versions only) and never saw any dramatic improvement to make me replace the default camera app. I finally decided to compare shots side by side on a couple of my personal favorite camera apps and here's what I noticed:
The 3rd party apps over-exposed the scene with far too much flash, giving it that cold LED light look, and washing out some of the natural colors. But worst of all, they weren't as clear when zooming in as the default app was. Pay close attention to the can of WD40 in the back. Only the stock app makes the word "Directions" visibly clear. All photos were taken using Auto Mode at 8MP - the setting the average person will use daily.
Sample Photos In Order (from left to right):
- Sony Stock Camera App
- Google Camera App
- OpenCamera App
https://goo.gl/photos/ihkstAg95Ag8rybX7
I took a few comparison shots in scenes that I thought would cause the stock app to falter, but it kept coming through and beating the competition. For example, when taking a picture of a poster that was covered by a slight shadow, the stock app was the only app smart enough to use flash; thereby making the words of the poster much clearer. In another indoor scenario, the competition once again over exposed the scene with too much flash, washing out the colors again. I may post these photos later if you request them.
Moral of the story:
Compared to other smartphones (especially flagships), Sony's camera is simply one of the worst performers. <-----(This is a click-able link to the results of a test article) There is no argument here and someone from Sony needs to do something about it. But as for the stock Sony camera app, it appears to utilize the camera better than 3rd party apps can. So if you want to make the best of out our bad situation, stick with the stock camera app.
I agree that the camera on the Z3C is somewhat lacking.
Outdoors in good light it can produce some really nice photos (some of the time) although even in good conditions it still seems to make a mess of things on occasions. Indoors and low light it's just plain terrible. I've done a back to back comparison with my rather elderly SGS3 and in most circumstances the SGS3 knocks the spots off the Z3C.
The problem is marketing.
In order to produce compelling marketing material, Sony developed the 20MP sensor and put this in all their flagship phones. This is way too many MP for such a small sensor and as such the quality suffers badly in anything other than bright sunlight. Even when interpolating the image down to 8MP you still see way more noise than the equivalent true 8MP sensor and the details are mushed to buggery. I'd be happy for the resolution on smartphones to top out at 10MP, which should be enough for 4K video and multiple aspect ratios (not that I think 4K video from a smartphone has much use).
sensor not bad, driver sometimes is...
Exmor IMX220 Shoot Out – Meizu MX4 Pro vs Sony Xperia Z3
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Wajk said:
sensor not bad, driver sometimes is...
Exmor IMX220 Shoot Out – Meizu MX4 Pro vs Sony Xperia Z3
indeed sony's pic are washed out but the looking at the "lay's" and "muji" comparision, meizu's pics are blurred.
Click to expand...
Click to collapse
We all know auto mode sucks isn't that right? Well Sony hasn't designed this phone for you, i have taken some absolutely stunning photos that my friends think were taken with a proper camera. The truth is that I'm a photographer that tries to push the hardware and software to the limit and if your having a good day you can produce stunning works of art. Sure there's a bit of noise but you can't expect fullframe image quality on this sensor. Taking a backwards step from my Nex7 to the Z3 compact was a great learning experience. If you're a photographer that likes to push the limits of a camera this one is for you, if your the average joe your wasting your time. Think about it, when you buy a camera what is the point of using auto mode when it limits the amount of control you have over a photo. Its like driving an automatic transmission car at a drag race.
As a photographer, you of all people should understand that a camera phone is not likely to be used when taking serious photos. This is designed to be a point and shoot replacement for selfies, pictures of food, group photos of friends in a restaurant, etc... This phone's camera isn't a complete failure by any means, but it simply doesn't perform as well as phones from 2-3 years ago under the most basic condition (indoors). I'm just finding it difficult to explain why my $500 flagship phone takes overexposed, blurry photos when my old phones (none of which were even flagship models) did not.
Starlith said:
We all know auto mode sucks isn't that right? Well Sony hasn't designed this phone for you, i have taken some absolutely stunning photos that my friends think were taken with a proper camera. The truth is that I'm a photographer that tries to push the hardware and software to the limit and if your having a good day you can produce stunning works of art. Sure there's a bit of noise but you can't expect fullframe image quality on this sensor. Taking a backwards step from my Nex7 to the Z3 compact was a great learning experience. If you're a photographer that likes to push the limits of a camera this one is for you, if your the average joe your wasting your time. Think about it, when you buy a camera what is the point of using auto mode when it limits the amount of control you have over a photo. Its like driving an automatic transmission car at a drag race.
Click to expand...
Click to collapse
I am also a photographer (enthusiastic amateur and no expert for sure) who has worked for a software company in the digital imaging industry for 7 years. I get to sample a lot of cameras; including pre-production test mules, some of which never make it due to unrecoverable issues. I have tried the Z3C in every conceivable mode and it's still a disappointment in low light and unpredictable when it's good light. A brief summary of the biggest issues I've seen would include:
1) Poor light performance - It's not even low light, the performance is poor in moderate lighting conditions (20MP is too much for such a small sensor and lens)
2) Unpredictable auto focus - It misses what should be an easy AF fix more often than it should do
3) Too much NR - TBH this is a personal criticism of almost every camera currently made, but the NR on the Z3C is a bit nasty
4) Even the best shots seem to lack "definition"
I'm not saying that the camera is a complete dead-loss, but for a flagship smartphone it's not as good as I would expect. I don't think that I've taken a single picture with it where I've got home, uploaded it to my PC and thought it was really good. I've checked back through my SGS3 pictures and at a glance the best images look like they've come from a "proper" camera, I can't say that for many of the Z3C images. I'd really like to be able to get RAW images out of the camera to see what is possible with decent post processing, but it doesn't seem like that is going to happen any time soon.
If you could give some hints about how to get the most out of the camera, then I for one would very much appreciate it.
mad-marco said:
I am also a photographer (enthusiastic amateur and no expert for sure) who has worked for a software company in the digital imaging industry for 7 years. I get to sample a lot of cameras; including pre-production test mules, some of which never make it due to unrecoverable issues. I have tried the Z3C in every conceivable mode and it's still a disappointment in low light and unpredictable when it's good light. A brief summary of the biggest issues I've seen would include:
1) Poor light performance - It's not even low light, the performance is poor in moderate lighting conditions (20MP is too much for such a small sensor and lens)
2) Unpredictable auto focus - It misses what should be an easy AF fix more often than it should do
3) Too much NR - TBH this is a personal criticism of almost every camera currently made, but the NR on the Z3C is a bit nasty
4) Even the best shots seem to lack "definition"
I'm not saying that the camera is a complete dead-loss, but for a flagship smartphone it's not as good as I would expect. I don't think that I've taken a single picture with it where I've got home, uploaded it to my PC and thought it was really good. I've checked back through my SGS3 pictures and at a glance the best images look like they've come from a "proper" camera, I can't say that for many of the Z3C images. I'd really like to be able to get RAW images out of the camera to see what is possible with decent post processing, but it doesn't seem like that is going to happen any time soon.
If you could give some hints about how to get the most out of the camera, then I for one would very much appreciate it.
Click to expand...
Click to collapse
I agree with you, it does have its limits and they are really weird limits. For example when in manual mode anything that is set to auto including white balance and focus is either hit or miss, there is no touch metering, i have taken some stunners but they required me to work hard for it such as adjusting wb, iso, focus mode. Even the background defocus app which produced amazing photos btw i had to work really hard for. All that work on a phone is exhausting. Too many apps complicate the camera app and the post processing algorithm is inconsistent. Im interested what the results would be with a lens similar to the iPhone 6. The best thing about the camera is the wide angle lens but no one really cares for that.
Starlith said:
I agree with you, it does have its limits and they are really weird limits. For example when in manual mode anything that is set to auto including white balance and focus is either hit or miss, there is no touch metering, i have taken some stunners but they required me to work hard for it such as adjusting wb, iso, focus mode. Even the background defocus app which produced amazing photos btw i had to work really hard for. All that work on a phone is exhausting. Too many apps complicate the camera app and the post processing algorithm is inconsistent. Im interested what the results would be with a lens similar to the iPhone 6. The best thing about the camera is the wide angle lens but no one really cares for that.
Click to expand...
Click to collapse
I personally don't even like the wide angle lens. It just forces me to stand that much closer to my subject to properly frame the shot. Then, if using flash, you blind them because you're standing 1 foot in front of their face. Anyway, I thought a sony branded lens/sensor was being used on most high end phones these days... even the iPhone? We just got stuck with poor image processing.
PuffDaddy_d said:
I personally don't even like the wide angle lens. It just forces me to stand that much closer to my subject to properly frame the shot. Then, if using flash, you blind them because you're standing 1 foot in front of their face. Anyway, I thought a sony branded lens/sensor was being used on most high end phones these days... even the iPhone? We just got stuck with poor image processing.
Click to expand...
Click to collapse
When you buy a phone you don't expect it to take pictures like an SLR Camera would, that being said though I still think 20 mp is more than enough for taking snapshots. If you complain about the camera quality then you shouldn't have bought a phone in the first place and buy a DSLR instead.
and if you came from a Nokia flagship this difference is even bigger ....
Revontheus said:
When you buy a phone you don't expect it to take pictures like an SLR Camera would, that being said though I still think 20 mp is more than enough for taking snapshots. If you complain about the camera quality then you shouldn't have bought a phone in the first place and buy a DSLR instead.
Click to expand...
Click to collapse
I've already got several DSLR's thanks very much. I don't think that anyone is expecting DSLR like quality, in fact you seem to be the only person who has brought this up.
I think that what people would like is the the camera on Sony's flagship smartphones to be comparable with other smartphones, especially the ones that have the same sensor hardware!!! It's a disappointment that the 2/3 year old SGS3 produces superior photos than the current Sony flagships, the current Samsung 16MP cameras are vastly superior.
Revontheus said:
When you buy a phone you don't expect it to take pictures like an SLR Camera would, that being said though I still think 20 mp is more than enough for taking snapshots. If you complain about the camera quality then you shouldn't have bought a phone in the first place and buy a DSLR instead.
Click to expand...
Click to collapse
You have completely missed the point of this thread. It has nothing to do with expecting DSLR quality from a camera phone. We just don't want pictures to look like they were taken from a flip phone from 2006 - which is what this camera looks like when taking photos indoors. A flagship phone needs a flagship camera, and Sony's image processing has left us without, while all other major manufacturers are using some form of Sony image sensor and getting much better results.
But as my original post indicates, the best photos I've been able to get from this camera are with the stock camera app. All others seem to fall short when viewed on a larger screen.
ray_J13 said:
Wajk said:
sensor not bad, driver sometimes is...
Exmor IMX220 Shoot Out – Meizu MX4 Pro vs Sony Xperia Z3
indeed sony's pic are washed out but the looking at the "lay's" and "muji" comparision, meizu's pics are blurred.
Click to expand...
Click to collapse
Seems to me the camera glass on her Z3C was a bit smudged... That would explain the haze.
And the small details on the Z3C look much better and cleaner at 100% zoom than on the Meizu, even if the Z3C was a bit out of focus.
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Click to collapse
I'm so disappointed in this camera. I took my Z3C and my old HTC Droid Incredible 2 to a concert last night. Inc2's pics were much crisper and cleaner. The videos were better as well (at 720p), though the sound on the Z3C's vids were better. Inc2 is what, 4 years old?
Sent from my D5803 using Tapatalk
Crewville96 said:
I'm so disappointed in this camera. I took my Z3C and my old HTC Droid Incredible 2 to a concert last night. Inc2's pics were much crisper and cleaner. The videos were better as well (at 720p), though the sound on the Z3C's vids were better. Inc2 is what, 4 years old?
Sent from my D5803 using Tapatalk
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Click to collapse
Yes, this is our point exactly! The Z3C camera has far more advanced technology in it, yet the results are sub par to midrange and outdated phones. Care to share any of your pics for reference?
Sent from my Xperia Z3 Compact
PuffDaddy_d said:
Yes, this is our point exactly! The Z3C camera has far more advanced technology in it, yet the results are sub par to midrange and outdated phones. Care to share any of your pics for reference?
Sent from my Xperia Z3 Compact
Click to expand...
Click to collapse
I can upload the vids and couple pics. None of the pics are really the same for comparison since i was in the crowd at the concert though. But you can get a general idea.
PuffDaddy_d said:
Yes, this is our point exactly! The Z3C camera has far more advanced technology in it, yet the results are sub par to midrange and outdated phones. Care to share any of your pics for reference?
Sent from my Xperia Z3 Compact
Click to expand...
Click to collapse
Here's my vids. One is from my old Droid Incredible 2 (2011, running GB) the other is from my Z3C (2014, running LP). I'll let you guys judge which vid is better.
That concert looks like it was a lot of fun! I watched both videos on full screen and i personally think the top video looks better - less grainy and handled the bright lighting much better.
PuffDaddy_d said:
That concert looks like it was a lot of fun! I watched both videos on full screen and i personally think the top video looks better - less grainy and handled the bright lighting much better.
Click to expand...
Click to collapse
Yep, just cleaner and sharper overall. Thats the Droid Incredible 2 video (720 only as well, Z3C is at 1080 lol).

It might be impossible to fix this one Galaxy S20 Ultra autofocus issue

The Galaxy S20 Ultra’s ambitious camera system has been marred by autofocus issues ever since it was released, and while the company has largely addressed this with early firmware updates, one particular issue might not be as easy to fix.
Taking photos of close objects with the Galaxy S20 Ultra can lead to mixed results, and in the worst case scenarios, the camera fails to autofocus, leading to blurry shots. A Samsung moderator on Samsung members recently talked about this problem in a post on the Korean forums and revealed that it might not be possible to fix it with a firmware update.
The focal length is determined by the lens specifications
According to the Samsung moderator, the increased size of the S20 Ultra’s sensor results in a shallow depth of field and longer focal length of 10cm or more, therefore, it may fail to focus when photographing objects up-close. More importantly, because the focal length is determined by the lens specifications, this shortcoming is difficult to correct with software.
In other words, autofocus should no longer be an issue for the Galaxy S20 Ultra in general applications, but loss of focus can still occur at close range due to the focal length being longer than usual (the Galaxy S20 and S20+ have a slightly shorter focal length as they use a different main camera sensor). Basically, it’s a physical characteristic of the Galaxy S20 Ultra’s 108MP camera that owners of the device will have to live with.
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How do you think about this ? :crying:
Bad lens ?? why xiaomi not have this issue ?
Does Samsung call back S20 ultra ?
https://www.sammobile.com/news/impossible-fix-one-galaxy-s20-ultra-autofocus-issue/
Yeah I read it. I'm really disappointed with Samsung now, spent tons of money and we get this "engineering problem".
Will Note 20 have the same issue?!
stygi4n said:
Yeah I read it. I'm really disappointed with Samsung now, spent tons of money and we get this "engineering problem".
Will Note 20 have the same issue?!
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Click to collapse
don't be disappoiinted, samsung don't talk about autofocus there, but about shooting close object like macro shot.
why don't people realized that the S20 ultra is not nuild to macro shot?
all devices with special lens for macro have macro mod in the photo software.
the main sensor is bigger than usual on phone device and like DSLR it's hard to make macro shot
Such a misleading title , surprised to see that from sammobile !! the moderator on the sourced forum is clearly talking about macro focus or narrow field of view on closer subjects , and sammobile stupidly understood it for autofocus.
Don’t worry. Samsung will be on fire with massive updates.
And no one is stupid here.
Plz correct if aim wrong. Term Autofocus is it not applicable for macro mode?
On S20/s20+, why Samsung use 12mp as primary camera?
Even on S20 if we use 64mp we have auto focus issue.
Do u see users blaming S20 for auto focus problem?
Defending is not correct. If there is a mistake, let that be pointed out. So at least mistake will not be repeated.
This is flagship device & the most expensive phone as of. Such mistakes are not acceptable.
More over if it could have been fix by software. Why it has not been addressed yet.
bala_gamer said:
Such a misleading title , surprised to see that from sammobile !! the moderator on the sourced forum is clearly talking about macro focus or narrow field of view on closer subjects , and sammobile stupidly understood it for autofocus.
Click to expand...
Click to collapse
It's misleading. Yes there is focal length for lens but not sensor.
Mayb there is a translation error there, focal length has nothing to do with sensor.
Sent from my SM-G985F using Tapatalk
Whats misleading?
As an user i dont need to understand the physics. no one is interested. we need end result.
Auto focus can it be fixed or not?
VRaju said:
Whats misleading?
As an user i dont need to understand the physics. no one is interested. we need end result.
Auto focus can it be fixed or not?
Click to expand...
Click to collapse
Auto focus is not the issue when it comes to macro shooting. Try opening your eyes wide open and place an object up close to them. It will be blurry. That is how the main sensor is set up. There isn't an issue with it. There was a reason the camera on the Ultra is different from the s20 and the plus. Those are geared more toward the average consumer. There are lenses the cost thousands of dollars that do exactly what the Ultra's does. It is the user's job to do some research before purchasing a product. If you like taking macro shots, the Ultra may not be the phone for you.
For a phone that was sold like a camera revolution and situated as the most expensive phone in the market and you can't compare it not even with a phone that cost have of his money ( Google Pixel 4XL is £750) is such dissapointing. I payed so much money ob this phone and I'm forced to take my old Pixel 3XL with me whenever I'm going out .. After the Note7 Saga I'm again dissapointed by Samsung for delivering such a poor professionalism regarding the release of their products.
VRaju said:
Whats misleading?
As an user i dont need to understand the physics. no one is interested. we need end result.
Auto focus can it be fixed or not?
Click to expand...
Click to collapse
The S20U takes very pleasant pictures, as mentioned the lens is supposed to work like that, since it has a fixed aperture. AF was indeed bad at the beginning but it has improved a lot. I am no Sammy fan, just my honest opinion, people should understand how physics of aperture and minimum focus distance
works.
I am very pleased with my phone and the pictures it takes. I am coming from an Xperia 1 and S8, for me the quality is absolutely amazing with recent updates.
VRaju said:
Whats misleading?
As an user i dont need to understand the physics. no one is interested. we need end result.
Auto focus can it be fixed or not?
Click to expand...
Click to collapse
no it cant be fixed just with software its a hardware issue 108 mp lense
Is taking a picture of a Check considered a Macro shot? Because if so I don't have any problems direct depositing checks to my bank with the phone camera. If your hands are not steady it will take an out of focus picture. But if you hold the camera still until after the picture is taken it comes out fine for me. But I am on the U.S. Snap Dragon version.
So u mean to say people must study and understand physics before they buy s20u. I dint know there was such criteria to buy phones these days...
All ur saying is don’t judge by the spec given by manufacturers. Users must be educated to buy phone. Haha
Even i like Samsung devices.given choice bw op8 pro and s20p..ill still go for s20p. But I don’t expect Samsung to deceive users with such crabs.
cletusindia said:
The S20U takes very pleasant pictures, as mentioned the lens is supposed to work like that, since it has a fixed aperture. AF was indeed bad at the beginning but it has improved a lot. I am no Sammy fan, just my honest opinion, people should understand how physics of aperture and minimum focus distance
works.
I am very pleased with my phone and the pictures it takes. I am coming from an Xperia 1 and S8, for me the quality is absolutely amazing with recent updates.
Click to expand...
Click to collapse
Here is my take on this situation assuming it really can't be fixed.
I have been a loyal Samsung fan since the very first Galaxy S phone. I remember they had a promotion where i ended up getting the Avatar movie on an SD Card and i have been upgrading every year since then. The way i see it based on personal usuage, the problem is really with Close up pic or Macro shot. Besides that i really dont have an autofocus issue when it comes to taking regular pictures. It did had a focus hunting issue in video at launch but that has been fixed. Having said that this phone is everything i would want with a $1,400 price tag, great battery life, massive screen, crazy good display, smoothness etc. It still has an overall very good camera.
Yes, of course I would be happy if it had no issue whatsoever but i wont be like those we keep complaining about a very situational issue. Unless you have a hobby of taking macro shots like all the time, i really dont see the point of all of the complaints. As for me who dont take macro, i am still happily enjoying my device everyday.
Djapatos said:
Here is my take on this situation assuming it really can't be fixed.
I have been a loyal Samsung fan since the very first Galaxy S phone. I remember they had a promotion where i ended up getting the Avatar movie on an SD Card and i have been upgrading every year since then. The way i see it based on personal usuage, the problem is really with Close up pic or Macro shot. Besides that i really dont have an autofocus issue when it comes to taking regular pictures. It did had a focus hunting issue in video at launch but that has been fixed. Having said that this phone is everything i would want with a $1,400 price tag, great battery life, massive screen, crazy good display, smoothness etc. It still has an overall very good camera.
Yes, of course I would be happy if it had no issue whatsoever but i wont be like those we keep complaining about a very situational issue. Unless you have a hobby of taking macro shots like all the time, i really dont see the point of all of the complaints. As for me who dont take macro, i am still happily enjoying my device everyday.
Click to expand...
Click to collapse
Well said, I find using pro mode, setting manual focus all the way down (flower icon) and then moving phone back and forth from subject until it's sharp works best for me. The peaking highlights (green) aren't always spot on so need to do some trial and error to get it where it works best for your case.
First Sorry for my bad English
1 , shoot a near subject (distance 3-10cm) is not marco shot.
Ss need to notify to customer about this feature ( or engineering problems ) before i bought this phone.
Loock at iphone 11 pro,huawei p40 pro, oppo find x2 pro,... it shoot well every distance even day light or low light picture are same quality with s20u.
2. Some people say buy gaming phone for play game .
Look at iphone and other phones again. Many phones do well everthing not like s20u
When i play pubg after 4- 5 round my phone is too hot, the phone very lagging than first round . why 1400$ phone can like that ?
Iphone 11 pro have 4000mah and it has battery onscreen longer than s20u 5000 mah
Samsung has problems and we need to tell samsung fix it and don't do that again. No one have many free time to tell "i have problems" when they don't have problems.
Sorry for my bad English.
Well said.
buy a ferrair car and get it pulled by manual car.
Couz many believe it was meant to be used like that.
Very strange comments & really hard to digest.
cpufrost said:
Well said, I find using pro mode, setting manual focus all the way down (flower icon) and then moving phone back and forth from subject until it's sharp works best for me. The peaking highlights (green) aren't always spot on so need to do some trial and error to get it where it works best for your case.
Click to expand...
Click to collapse
truonglam said:
First Sorry for my bad English
1 , shoot a near subject (distance 3-10cm) is not marco shot.
Ss need to notify to customer about this feature ( or engineering problems ) before i bought this phone.
Loock at iphone 11 pro,huawei p40 pro, oppo find x2 pro,... it shoot well every distance even day light or low light picture are same quality with s20u.
2. Some people say buy gaming phone for play game .
Look at iphone and other phones again. Many phones do well everthing not like s20u
When i play pubg after 4- 5 round my phone is too hot, the phone very lagging than first round . why 1400$ phone can like that ?
Iphone 11 pro have 4000mah and it has battery onscreen longer than s20u 5000 mah
Samsung has problems and we need to tell samsung fix it and don't do that again. No one have many free time to tell "i have problems" when they don't have problems.
Sorry for my bad English.
Click to expand...
Click to collapse
Please define the distance of a macro shot.
Show us pictures made from 50 mm distance made by iPhone 11 pro,then magnify this picture 10x
I will be very surprised if the results are good.
Attached pics are made from 100,50 and 40 mm.
The only good result is the 100 mm picture,since even after 10x magnification the result is good .
All pics were made under identical conditions,
Phone on small wooden blocks of 40,50 and 100 mm thickness.
I think 100mm distance is the nearest distance you can make high quality photo's with any smartphone.
I don't even see this as an ultra issue. I have the S20 (non ultra, non +) and I swear none of my pictures are ever in focus. They all seem *just* out of focus and makes them all look terrible. It is really disappointing me.
jdubya42 said:
I don't even see this as an ultra issue. I have the S20 (non ultra, non +) and I swear none of my pictures are ever in focus. They all seem *just* out of focus and makes them all look terrible. It is really disappointing me.
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Click to collapse
can you try to clean your phone app data and wype cache?

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