[Q] Windows 7 Driver Problems - Nexus 4 Q&A, Help & Troubleshooting

Hi guys,
I have literally tried everything I could find here. I have tried the Universal drivers, the PDAnet drivers, and the Google drivers, and I have used an installer as well as manually installed the drivers. For the universal and Google drivers, I can get the phone to be recognized by Windows 7 as a Nexus 4, and Windows says the drivers are configured properly. However, the phone doesn't mount and ADB/fastboot still don't connect (and yes, the phone is in USB debugging mode).
After every failed driver I uninstalled the device, removed the Google drivers from USBdeview, and reinstalled the next set of drivers, to no avail. The computer has been restarted many times, no luck. I have tried all three USB ports on my laptop, and I have tried multiple cords, one of which I know for sure works.
Any suggestions would be appreciated. Thank you.
EDIT: If you want, I can add a screenshot of my USBDeview entries to see if there are any conflicting drivers/interfaces. My old phone was a Samsung Galaxy S, but I removed as many of those drivers as I could find.

Silly question, but when attempting fastboot, you did reboot into the bootloader? If you use twrp, they have an adb push setting in the advanced tab(?), see if that's recognized at all?
Sent from my Nexus 4 using Tapatalk 4 Beta

I couldn't use adb or fastboot at all. No adb when the phone is on, no fastboot in the boot loader. I don't have a custom recovery because I can't flash one without fastboot.
Sent from my Nexus 4 using xda app-developers app

I'm also on 64-bit Windows 7, I forgot to mention that. Just tried the Universal Naked Drivers, to no avail.

Did you update adb to the latest version (v1.0.31)? If not, adb won't see the phone

EddyOS said:
Did you update adb to the latest version (v1.0.31)? If not, adb won't see the phone
Click to expand...
Click to collapse
Thanks for the reply. I've been trying to use Minimal ADB and Fastboot so far, since I really don't want to download the SDK. However, I've also tried to use the newest versions of Wug's Nexus Root Toolkit and mskip's toolkit, both of which do not work.

My Windows 7 Pro x64 work PC can see it as can my personal Windows 8 Pro x64 laptop at home - both using the stock Google drivers from the SDK
Remember, also, that when you run 'adb devices' the phone will ask you to allow the PC to connect. If you don't click OK on the phone it will say it's offline

EddyOS said:
My Windows 7 Pro x64 work PC can see it as can my personal Windows 8 Pro x64 laptop at home - both using the stock Google drivers from the SDK
Remember, also, that when you run 'adb devices' the phone will ask you to allow the PC to connect. If you don't click OK on the phone it will say it's offline
Click to expand...
Click to collapse
The window never pops up on the phone. ADB list of devices comes up blank. I'll try the SDK later.

Using the SDK and the newest ADB did not help, still the same problem. I'm out of ideas.
EDIT: Attached are two screenshots of the USBDeview program after I've uninstalled all the Google and Android drivers. Is there anything there that looks like it needs to be uninstalled?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Related

[SOLVED]Help with ADB, I've tried everything I can think of.

Guys I'm at my wits end. I'm about to give up. I'm trying to get adb working on the nook here on my work computer. I can't for the life of me get it to work. I had no problem on my laptop, but then again I think I caught it before windows installed anything.
I've been using "usbdeview" to uninstall rogue drivers, trying to reel in the problem. However every time I go into device manager, it try's to install "Android ADB interface" which I think means its assigning the wrong driver to it. It should be "Android Composite ADB Interface", no? I know thats what it is on my laptop.
Anybody have any last ditch efforts? I should note that adb works perfectly fine on my Aria on this same machine. I love ADB, hate the setup though.
*****EDIT: Working on different usb port*********
You aren't alone, m8.
I used to have no problem with ADB over USB. But after re-formatting my laptop, I just couldn't get it to work, no matter what I did. I gave up
I'd tried wireless ADB, everybody said it's so easy, me? Couldn't ever get it to work. Gave it also.
At least, for now, I wouldn't think I need it.
I'm now convinced its not driver related. There is something holding my computer back from talking to it. But I'm 99% the right drivers are installed. Mounting disks works fine and it identifies like my android phone does, ADB just won't talk to it.
Try unchecking and rechecking Debugging mode...
Tried that many times. Just for fun I ran the easy adb executable on another machine here, THEN plugged in my nook to it. ADB worked perfect. I'm frustrated, but I really want to figure this thing out. (btw, it identifies with the exact same drivers on both machines)
EDIT: Don't know why or how, but for some reason switching usb ports (which I swear I've done before) worked!!!!!!! It now recognizes and can push/pull/install over adb (usb).
WWW.Ubuntu.com
Enough said.
Love me some Ubuntu, but CMD prompt > Terminal every time.
If you don't mind, can you provide the link to where you downloaded the driver?
Thanks
I used the "combo" pack which installed the drivers and a stripped version of ADB to C: (redundant since I already had ADB installed).
http://forum.xda-developers.com/showthread.php?t=910008
Thanks audio,
I'll give it another try.
DISCONNECT YOUR COMPUTER FROM ANY NETWORK TO AVOID WINDOWS UPDATE GOING ONLINE AND INSTALLING INCORRECT DRIVERS
Make sure you're Nook is identifying like this when its plugged in via device manager. If you're unsure how to get here; WINDOWS KEY + R, type without quotes "devmgmt.msc", hit ENTER.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Note: You're drive letter's under 'Portable Devices' may vary from mine, that's fine. Just make sure they are there.
DISCONNECT YOUR COMPUTER FROM ANY NETWORK TO AVOID WINDOWS UPDATE GOING ONLINE AND INSTALLING INCORRECT DRIVERS
I got all those except the Disk drive list above.
I'll give a try and see what happens.
We may need to uninstall some old drivers before we can get it to install the right ones. You on gtalk or msn? I'll help you troubleshoot it the best I can.
Works like charm.
LOL , without this thread, I would (actually I did) abandon installing ADB over USB.
Thanks audio for providing the correct link.
Gotta love this forum.

[Q] MTP USB Device problem

Today, When I connect my Nexus 4 to my computer it starts to install the drivers.
The driver consist of 3 parts, but the last one, the MTP USB device, fails to install. I tried restarting my pc and also tried alternate drivers for Windows 7 32bit.
Anyone familiar with this problem and/or it's solution?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
anyone ?
hoangtungst said:
anyone ?
Click to expand...
Click to collapse
Download and install these usb drivers from here http://forum.xda-developers.com/showthread.php?t=1998650.
edit.. oops, seems i cannot read.
Uninstall the drivers that you have already attempted to install. If you want fastboot/adb, install the usb drivers manually linked 2 posts above me. If you want to simply copy files, make sure you have at least windows media player 11 installed and it will take care of the rest.
gee2012 said:
Download and install these usb drivers from here http://forum.xda-developers.com/showthread.php?t=1998650.
Click to expand...
Click to collapse
i have tried but not succesfull
meangreenie said:
Easy way... Turn off USB debugging
Better way... Edit the mtp inf file so it works in USB debugging mode too.. U should find the info with a search.
Edit.. Note..you do need windows media player 11 installed on xp for mtp functionality.
Click to expand...
Click to collapse
Illudrium said:
Uninstall the drivers that you have already attempted to install. If you want fastboot/adb, install the usb drivers manually linked 2 posts above me. If you want to simply copy files, make sure you have at least windows media player 11 installed and it will take care of the rest.
Click to expand...
Click to collapse
I'm using windows 7 and media player version is 12. I just want to copy files
up
i got the same problem, i used the toolkit and everything was fine, but i tried to move some files into the phone and now with MTP, windows do not find the device if i select PTP works but for pictures and such
anyone know how to fix this?
ofteno said:
i got the same problem, i used the toolkit and everything was fine, but i tried to move some files into the phone and now with MTP, windows do not find the device if i select PTP works but for pictures and such
anyone know how to fix this?
Click to expand...
Click to collapse
same here
Sent from my Nexus 4 using xda premium
same here. Fix?
does anyone know ?
same here but after searching a while and only be able to connect via MTP I found this not a state of the art solution:
I use to rename the file I want to move/copy/paste from xxxx.zip or whatever in xxxx.jpg, even for roms anf kernel
for example I want to copy stremax.zip in my N4 /sdcard/
on the pc just rename it to stremax.jpg
connect via MTP
copy the renamed file to /sdcard
once disconnected use a file manager to rename it to stremax.zip and move/copy/delete or whatever you want
I know, it's rude, some developer is cursing my name, but it works..
other solution is installing airdroid but you need to be on same wi-fi network
Try manually uninstalling and reinstalling drivers?
Sent from my toaster using potatotalk 2
Illudrium said:
Try manually uninstalling and reinstalling drivers?
Sent from my toaster using potatotalk 2
Click to expand...
Click to collapse
I have tried but unsuccesful
Sent from my iPad using Tapatalk HD
bump
i fixed my problem yay
i uninstalled the drivers and then installed the naked drivers and magic happened.
connect your device to your PC and then go into contro panel, device manager and uninstall and then install the drivers again
i will try , thank you

Halp! Windows 8.1 upgrade at war with n4

Hi,
I had win 8 in which I was successfully able to do everything with my n4 (adb connections were good and so was MPT). I updated to win 8.1 and now it's derping out. ADB drivers seem fine. I tested it by simply running adb shell in cmd prompt, but even though my device is connected, it says that it's unable to find device.
Whats more important to me is that the device is not showing up in my computer. Although windows plays the usual usb connection sound. I'm also able to see it has detected my device as Nexus 4 is under the unknown device category. How can I fix this. I relly need to transfer a few things between the comp and phone, and it kinda sucks at the moment.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
blueren said:
Hi,
I had win 8 in which I was successfully able to do everything with my n4 (adb connections were good and so was MPT). I updated to win 8.1 and now it's derping out. ADB drivers seem fine. I tested it by simply running adb shell in cmd prompt, but even though my device is connected, it says that it's unable to find device.
Whats more important to me is that the device is not showing up in my computer. Although windows plays the usual usb connection sound. I'm also able to see it has detected my device as Nexus 4 is under the unknown device category. How can I fix this. I relly need to transfer a few things between the comp and phone, and it kinda sucks at the moment.
Click to expand...
Click to collapse
Just format it and install Ubuntu!!!
lol, just jocking. if adb is working you don't need it to recognize it. You can just use adb push/adb pull, but anyway.. did u try to enable debugging?
It means something has derped with the mtp driver
Open up device manager
You will see your nexus 4 with a yellow exclamation mark next to it
Right click and update driver
Manually choose
Then you will have to scroll through the list and find the mtp device (I can't remember of the top of my head exactly which headers it is under)
Sent from my Nexus 4 using xda app-developers app
Connect your Nexus 4 in USB debuggin mode and uninstall your current driver in device manager checking the 'delete the driver software' option.
Download Universal Naked Driver: http://forum.xda-developers.com/showthread.php?t=1379875
Reboot Windows 8 into advance mode and select to disable driver signature: PC Settings -> Updates and recovery -> Recovery -> Advance startup -> select F7 option at the selection menu when you see it
Reconnect Nexus 4 and install it with UND driver.
Thanks all! I just uninstalled the current drivers and reconnected the device. Windows picked up on the right drivers. All ok!

[Q] Can't Install Drivers

Right,
I've followed this thread - http://forum.xda-developers.com/showthread.php?t=1622425
Got everything sorted.
I try to install the Acer drivers (official site, other sites.. tried various) and a blank white popup box with 'ok' and 'close' clickable appears when it's on 'installing'. I click ok, and it disappears.
I leave that for a bit, and put it into APX mode, tried the Universal Naked Drivers (Asus Transformer admittedly, but I got desperate!) and no joy when opening APXFlash.
I have installed ADT drivers.
Help!?
It's on an already rooted (was like this when I bought it) ICS (ACER_AV041_A500_1.031.00_WW_GEN1) with bootloader 0.03.12-ICS
My head is against a brick wall here!
Install the drivers manually.
When you click in device manager, don't let it search. Choose have disk. Select the driver manually.
Hope you are not on Win8.
As a last resort (win7 and below) try the Google USB drivers, And select them manually,
MD
Lowebo said:
Right,
I've followed this thread - http://forum.xda-developers.com/showthread.php?t=1622425
Got everything sorted.
I try to install the Acer drivers (official site, other sites.. tried various) and a blank white popup box with 'ok' and 'close' clickable appears when it's on 'installing'. I click ok, and it disappears.
I leave that for a bit, and put it into APX mode, tried the Universal Naked Drivers (Asus Transformer admittedly, but I got desperate!) and no joy when opening APXFlash.
I have installed ADT drivers.
Help!?
It's on an already rooted (was like this when I bought it) ICS (ACER_AV041_A500_1.031.00_WW_GEN1) with bootloader 0.03.12-ICS
My head is against a brick wall here!
Click to expand...
Click to collapse
Moscow Desire said:
Install the drivers manually.
When you click in device manager, don't let it search. Choose have disk. Select the driver manually.
Hope you are not on Win8.
As a last resort (win7 and below) try the Google USB drivers, And select them manually,
MD
Click to expand...
Click to collapse
Thanks for the reply - where do I get the uncompressed APX drivers from? Also, Device Manager (Win7) isn't recognising the Google USB drivers "/
Lowebo said:
Thanks for the reply - where do I get the uncompressed APX drivers from? Also, Device Manager (Win7) isn't recognising the Google USB drivers "/
Click to expand...
Click to collapse
Google drivers come in zip format. They should have all necessary drivers.
When you installed your Acer drivers, did you install them with administrator permissions? Yeah, I know, I am the administrator. But sometimes it''s necessary.
(That's why I operate from Ubuntu most of the time)
Moscow Desire said:
Google drivers come in zip format. They should have all necessary drivers.
When you installed your Acer drivers, did you install them with administrator permissions? Yeah, I know, I am the administrator. But sometimes it''s necessary.
(That's why I operate from Ubuntu most of the time)
Click to expand...
Click to collapse
Tried installing as admin - same happens:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Regarding the Google Drivers as APX:
UPDATE: I have the Acer Composite ADB Interface installed (that the right driver??) but no joy on APX front.
Update:
Having followed this guide - http://forum.xda-developers.com/showthread.php?t=1662310
I made some progress.
Now I'm here:
http://s7.postimg.org/np6itpjuz/Untitled.png
Anyone..?!
The apx driver only loads when yr tab is in apx mode. You have the Picasso driver installed so u should be all good!
Sent from my GT-I9300 using Tapatalk
No joy. I'm going to throw it against a wall soon.
The picasso drivers never installed/loaded, I can't get into APX mode... can someone link me to all necessary drivers with a idiot's guide walkthrough? The exe/msi file didn't work for me, and I'm running Windows 7 64bit.
Can u access another pc/laptop-there have been reports in the past of issues with 64bit systems - or use ubuntu
Sent from my GT-I9300 using Tapatalk
Legendary. Tried it on 32bit XP, worked. YES! Thank you!

kingroot infected?

Hello all,
I recently started to get lots of popads on my device, so I ran my usual scan with Malwarebytes and it came up with KingRoot being heavily infected with malware. I cant uninstall, since its what i used to root and its also a system app. Any help?
loganwaffle8 said:
Hello all,
I recently started to get lots of popads on my device, so I ran my usual scan with Malwarebytes and it came up with KingRoot being heavily infected with malware. I cant uninstall, since its what i used to root and its also a system app. Any help?
Click to expand...
Click to collapse
see rootjunky's supersume video
https://www.youtube.com/watch?v=3O3DcpeS_Ic
or manually install supersu with a terminal emulator
http://www.w0lfdroid.com/2015/05/How-to-Remove-Replace-KingUser-KingRoot-with-SuperSU.html
Ill try the rootjunky method in a few hours, I tried the terminal emulator installed and it just forceclosed all apps and rebooted.
Sent from my KFTBWI using XDA Labs
So I got a bit impatient, and decided to retry the w0lfdroid method. The same thing happened from last time (apps wouldnt open) and so I decided to reboot.
As the device began to shutdown, SuperSU appeared for a few seconds, then my device switched off. I believe I have bricked my device as it has been stuck on the 'fire' logo for the past 10 minutes. Congrats to me ._.
I tried to install adb and its drivers, however drivers wouldnt install saying 'windows couldnt find any driver software for you device' when i point it to the drivers. Any idea why?
loganwaffle8 said:
I tried to install adb and its drivers, however drivers wouldnt install saying 'windows couldnt find any driver software for you device' when i point it to the drivers. Any idea why?
Click to expand...
Click to collapse
Download kindle_fire_usb_driver.zip from Amazon site
Connecting Your Fire Tablet for Testing or XDA
extract files
run KindleDrivers.exe
Then manually select drivers
Open device manager Settings>Devices>Device Manager
Connect Kindle Fire
Enable USB debugging
(If Kindle is not listed as Android>Android Composite ADB interface)
select Other Devices>Fire
Right Click>Update Driver Software
Browse my computer for Driver Software
Let me pick from a list of drivers on my computer
select Android or Android Phone (or ADB Interface or Android Device)
Select Android Composite ADB interface for Stock rom or recovery/adb sideload
Select Android ADB interface for Fastboot mode
or Android Composite ADB interface
next
you may have to reboot pc
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my KFFOWI using XDA Labs
Thanks
Have I done it right? I hope I've done everything. Also when I open ADB a load of text flashes down the cmd box for about a second then it closes. Ran as administrator and everything. Hoping I can get this fixed by the weekend...
Ok, I think I got it.
Doing adb devices gives me G000HH0454340LB9, I beleive this is the correct device?
Anyways, plan is:
Boot into recovery on device and select apply update from adb
Get the 5.1.1 update (firmware it originally had) and place it in the folder adb installed in.
Do adb sideload (file name)
Wait (maybe grab a cup of coffee?)
Hopefully success, back to stock firmware!
Afterwards ill root with kingroot and then remove using rootjunky supertool.
Ok, this is getting kinda annoying.
Placed the update-kindle-32.5.4.1_user_541112720 .bin file in the same folder I have adb installed.
Booted devices into recovery mode, selected apply update from adb
Open adb, do adb sideload update-kindle-32.5.4.1_user_541112720
Get error message 'cannot read update-kindle-32.5.4.1_user_541112720'
Have ALL correct drivers and stuff installed @sd_shadow
Can anyone help? I really need this fixing...
loganwaffle8 said:
Can anyone help? I really need this fixing...
Click to expand...
Click to collapse
try downloading the firmware again, or try a different version like 5.1.2
which version is on it now?
Sent from my KFFOWI using XDA Labs
The version on my device before it was bricked is 5.1.1. I'm staying on that version since its the easiest to root.

Categories

Resources