[Q] MTP USB Device problem - Nexus 4 Q&A, Help & Troubleshooting

Today, When I connect my Nexus 4 to my computer it starts to install the drivers.
The driver consist of 3 parts, but the last one, the MTP USB device, fails to install. I tried restarting my pc and also tried alternate drivers for Windows 7 32bit.
Anyone familiar with this problem and/or it's solution?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

anyone ?

hoangtungst said:
anyone ?
Click to expand...
Click to collapse
Download and install these usb drivers from here http://forum.xda-developers.com/showthread.php?t=1998650.

edit.. oops, seems i cannot read.

Uninstall the drivers that you have already attempted to install. If you want fastboot/adb, install the usb drivers manually linked 2 posts above me. If you want to simply copy files, make sure you have at least windows media player 11 installed and it will take care of the rest.

gee2012 said:
Download and install these usb drivers from here http://forum.xda-developers.com/showthread.php?t=1998650.
Click to expand...
Click to collapse
i have tried but not succesfull
meangreenie said:
Easy way... Turn off USB debugging
Better way... Edit the mtp inf file so it works in USB debugging mode too.. U should find the info with a search.
Edit.. Note..you do need windows media player 11 installed on xp for mtp functionality.
Click to expand...
Click to collapse
Illudrium said:
Uninstall the drivers that you have already attempted to install. If you want fastboot/adb, install the usb drivers manually linked 2 posts above me. If you want to simply copy files, make sure you have at least windows media player 11 installed and it will take care of the rest.
Click to expand...
Click to collapse
I'm using windows 7 and media player version is 12. I just want to copy files

up

i got the same problem, i used the toolkit and everything was fine, but i tried to move some files into the phone and now with MTP, windows do not find the device if i select PTP works but for pictures and such
anyone know how to fix this?

ofteno said:
i got the same problem, i used the toolkit and everything was fine, but i tried to move some files into the phone and now with MTP, windows do not find the device if i select PTP works but for pictures and such
anyone know how to fix this?
Click to expand...
Click to collapse
same here

Sent from my Nexus 4 using xda premium

same here. Fix?

does anyone know ?

same here but after searching a while and only be able to connect via MTP I found this not a state of the art solution:
I use to rename the file I want to move/copy/paste from xxxx.zip or whatever in xxxx.jpg, even for roms anf kernel
for example I want to copy stremax.zip in my N4 /sdcard/
on the pc just rename it to stremax.jpg
connect via MTP
copy the renamed file to /sdcard
once disconnected use a file manager to rename it to stremax.zip and move/copy/delete or whatever you want
I know, it's rude, some developer is cursing my name, but it works..
other solution is installing airdroid but you need to be on same wi-fi network

Try manually uninstalling and reinstalling drivers?
Sent from my toaster using potatotalk 2

Illudrium said:
Try manually uninstalling and reinstalling drivers?
Sent from my toaster using potatotalk 2
Click to expand...
Click to collapse
I have tried but unsuccesful
Sent from my iPad using Tapatalk HD

bump

i fixed my problem yay
i uninstalled the drivers and then installed the naked drivers and magic happened.
connect your device to your PC and then go into contro panel, device manager and uninstall and then install the drivers again

i will try , thank you

Related

kies don't recognizing my device (Galaxy S3)

kies don't recognizing my device (Galaxy S3) & I never face problems by installing kies 2.5 on my laptop which runing with windows xp service pack 3 , by connecting my phone with kies it just freezes on connecting window also in device manager showing exclamation mark on samsung mobile MTP device
see the images :
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I also tried this [SOLUTION] Samsung Mobile MTP Device -- CODE 10 error at Devicemanager but this solution was on win7 can any help me to do any thing more to solve it on win xp sp3
Is your phone rooted?
Sent from my GT-I9300 using xda premium
UrbanDrawer said:
Is your phone rooted?
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
no brother not rooted
With the phone disconnected from the PC run Control Panel/Add Remove Programs uninstall SAMSUNG USB Driver for Mobile Phones and reboot.
Then from C:\Program Files\Samsung\Kies\USB Driver
install SAMSUNG_USB_Driver_for_Mobile_Phones.exe
If that does not help, from regedit remove
HKEY_CURRENT_USER\Software\Samsung\Kies\DeviceDB
then from explorer delete %USERPROFILE%\AppData\Roaming\Samsung
Odia said:
With the phone disconnected from the PC run Control Panel/Add Remove Programs uninstall SAMSUNG USB Driver for Mobile Phones and reboot.
Then from C:\Program Files\Samsung\Kies\USB Driver
install SAMSUNG_USB_Driver_for_Mobile_Phones.exe
If that does not help, from regedit remove
HKEY_CURRENT_USER\Software\Samsung\Kies\DeviceDB
then from explorer delete %USERPROFILE%\AppData\Roaming\Samsung
Click to expand...
Click to collapse
Iam not founding (DeviceDB) see this
aliasss said:
Iam not founding (DeviceDB)
Click to expand...
Click to collapse
Thats ok, it just means your phone has never been connected sucessful, continue with the other commands.
Odia said:
Thats ok, it just means your phone has never been connected sucessful, continue with the other commands.
Click to expand...
Click to collapse
after deleting %USERPROFILE%\AppData\Roaming\Samsung & reinstalling samsung usb drivers nothing more happend after connecting my device problem of samsung mobile MTP device still exist what to do now
Odia said:
then from explorer delete %USERPROFILE%\AppData\Roaming\Samsung
Click to expand...
Click to collapse
just to your information because iam using windows xp service pack 3 so that link will appear like this :
C:\Documents and Settings\All Users\Application Data\Samsung
& according of your commands I DELETE this folder without any advantage & I still looking for U further
Have you tried to delete the SAMSUNG Mobile MTP Device from Device Manager and re-add it?
or try another USB port, you could also try clean the micro USB port on the phone.
Odia said:
Have you tried to delete the SAMSUNG Mobile MTP Device from Device Manager and re-add it?
or try another USB port, you could also try clean the micro USB port on the phone.
Click to expand...
Click to collapse
yes i does every thing & by the way this problem exist with alot of people R U seen this :
[SOLUTION] Samsung Mobile MTP Device -- CODE 10 error at Devicemanager
but this solution applied on win7 also I tried it on my windows version but I don't found keys with that name .....
aliasss said:
yes i does every thing & by the way this problem exist with alot of people R U seen this :
[SOLUTION] Samsung Mobile MTP Device -- CODE 10 error at Devicemanager
but this solution applied on win7 also I tried it on my windows version but I don't found keys with that name .....
Click to expand...
Click to collapse
Install latest Microsoft Media Player for Windows XP.
Odia said:
Install latest Microsoft Media Player for Windows XP.
Click to expand...
Click to collapse
any link please !
aliasss said:
any link please !
Click to expand...
Click to collapse
www.google.com
I'm experiencing the same (sort of) issue: When I connect my S3 to my PC using an USB cable it shows up as a I9300 phone in Windows Explorer (see attached Explorer.jpg). I can access both the Phone memory (internal SD card) as well as the external SD card. All relevant drivers have been installed correctly (no red crosses).
However, when I start Kies it tries to connect to the S3. It recognizes the phone (see attached Kies.jpg), but keeps stuck in "Connecting...". Starting "Solve connection problems" from Kies results in re-installation of the drivers which, again, runs correctly. But still, the issue remains.
Odia said:
Install latest Microsoft Media Player for Windows XP.
Click to expand...
Click to collapse
by installing kies 1st time it required install (wmfdist11) & I installed it this one i thought was for media player what you say !?

[Q] Windows 7 Driver Problems

Hi guys,
I have literally tried everything I could find here. I have tried the Universal drivers, the PDAnet drivers, and the Google drivers, and I have used an installer as well as manually installed the drivers. For the universal and Google drivers, I can get the phone to be recognized by Windows 7 as a Nexus 4, and Windows says the drivers are configured properly. However, the phone doesn't mount and ADB/fastboot still don't connect (and yes, the phone is in USB debugging mode).
After every failed driver I uninstalled the device, removed the Google drivers from USBdeview, and reinstalled the next set of drivers, to no avail. The computer has been restarted many times, no luck. I have tried all three USB ports on my laptop, and I have tried multiple cords, one of which I know for sure works.
Any suggestions would be appreciated. Thank you.
EDIT: If you want, I can add a screenshot of my USBDeview entries to see if there are any conflicting drivers/interfaces. My old phone was a Samsung Galaxy S, but I removed as many of those drivers as I could find.
Silly question, but when attempting fastboot, you did reboot into the bootloader? If you use twrp, they have an adb push setting in the advanced tab(?), see if that's recognized at all?
Sent from my Nexus 4 using Tapatalk 4 Beta
I couldn't use adb or fastboot at all. No adb when the phone is on, no fastboot in the boot loader. I don't have a custom recovery because I can't flash one without fastboot.
Sent from my Nexus 4 using xda app-developers app
I'm also on 64-bit Windows 7, I forgot to mention that. Just tried the Universal Naked Drivers, to no avail.
Did you update adb to the latest version (v1.0.31)? If not, adb won't see the phone
EddyOS said:
Did you update adb to the latest version (v1.0.31)? If not, adb won't see the phone
Click to expand...
Click to collapse
Thanks for the reply. I've been trying to use Minimal ADB and Fastboot so far, since I really don't want to download the SDK. However, I've also tried to use the newest versions of Wug's Nexus Root Toolkit and mskip's toolkit, both of which do not work.
My Windows 7 Pro x64 work PC can see it as can my personal Windows 8 Pro x64 laptop at home - both using the stock Google drivers from the SDK
Remember, also, that when you run 'adb devices' the phone will ask you to allow the PC to connect. If you don't click OK on the phone it will say it's offline
EddyOS said:
My Windows 7 Pro x64 work PC can see it as can my personal Windows 8 Pro x64 laptop at home - both using the stock Google drivers from the SDK
Remember, also, that when you run 'adb devices' the phone will ask you to allow the PC to connect. If you don't click OK on the phone it will say it's offline
Click to expand...
Click to collapse
The window never pops up on the phone. ADB list of devices comes up blank. I'll try the SDK later.
Using the SDK and the newest ADB did not help, still the same problem. I'm out of ideas.
EDIT: Attached are two screenshots of the USBDeview program after I've uninstalled all the Google and Android drivers. Is there anything there that looks like it needs to be uninstalled?
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

SD folder is not showing up while connect the N4 to PC

Hi,
I want to copy a zip file to the N4's memory.
But the folder is not poping up (a pop'ed up menu should open up when the device is connceted to PC) ... even not the menu.
The driver's are installed and the PC recognized the N4 (screenshot).
USB debugging is ticked in settings.
What could be the reason for that and how it can be resolved?
Thank you!
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
first lets say u it wont work if ur phone is locked so unlock it.. and USB debugging isnt important for copying file.. can u check ur device manager on ur windows to see if nexus drivers are fully working?!
Try unticking USB debug.
Sent from my Nexus 4 with Tapatalk 4
H4midR3za said:
first lets say u it wont work if ur phone is locked so unlock it.. and USB debugging isnt important for copying file.. can u check ur device manager on ur windows to see if nexus drivers are fully working?!
Click to expand...
Click to collapse
If u meant to Bootloader - yes, i did made the unlocking procedure (by some tool called - N-Cry).
Is there a way to know it's do unlocked for sure?
In device manager (pc) i have this under "Samsung android device":
Google Nexus ADB Interface
AlbertoWayfarer said:
Try unticking USB debug.
Click to expand...
Click to collapse
Ofcourse - i did it.
Thank's very much ... hope to hear from you guys asap.
i meant unlocked like u press the power bottom and put ur password not ur bootloader try disabling and enabling ur driver on ur laptop or pc and see if it will work
Edit: I cannot copy the ZIP files...guess bc's it connected as a camera.
So it still - did not resolved.
----------------------------------------------------------------------------------------
Heyy...
Thank you for your solution.
I disabled and enabled it again.
Then, i chose it to be connected as "Camera (PTP)".
Fixed!
Thank you!
P.S: it's not wierd that the driver ("Google Nexus ADB Interface") located on device manager under "Samsung android device" ?
maybe it has the same driver as galaxy nexus :S no idea about these things so much
Yes it's weird, did you have also a Galaxy Nexus? But if now it works, don't mind
Sent from my Nexus 4 with Tapatalk 4
Maybe i should uninstall this Samsung driver?
Never had a Galaxy nexus at all.
It's working only in camera mode...can't copy files (zip) into the memory.
open notification bar and tap the usb connection option u shoud select media device (MTP) not camera.. i dont have any idea about the driver what it should have be but mine is like the pic i attached.
H4midR3za said:
open notification bar and tap the usb connection option u shoud select media device (MTP) not camera.. i dont have any idea about the driver what it should have be but mine is like the pic i attached.
Click to expand...
Click to collapse
It's on "MTP"...still not working.
Anyone knows if the N4 driver is the "OEM USB Drivers" from Google or anything else?
Try uninstalling and reinstalling the drivers if nothing is working, if you need the zip right now use AirDroid
Sent from my Nexus 4 with Tapatalk 4
yup thats right u can use airDroid or simply use Bluetooth
and also can u check devices and printers with usb connected?! is there any nexus 4?!
H4midR3za said:
yup thats right u can use airDroid or simply use Bluetooth
and also can u check devices and printers with usb connected?! is there any nexus 4?!
Click to expand...
Click to collapse
After uninstalling this "nexus..." driver , i connected the n4 again ("media") and now it 99% o.k.
Why "99%?
Bc's finaly it show's "nexus 4" on the device manager - but with a yellow "?"
Except for that - it looks like it working...the SD folder is now popping up.
Hope it is not just a matter of luck and in about 2 day's when i'll need it again - it will start doing that again.
Oh. how can i fix this yellow "?"
Thank you all !!
there are plenty of these sh*ts on windows.. dont care so much

[Q] USB access to phone is not working

I wanted to get some picture from my phone to the PC and I'm confronting many errors new to me as of today. Never had this problem untill now and I hadn't changed anything recently.
Can not acess DCIM > Camera file. When I do it's empty
Can't see any pictures neither can I transfer any
Started transfering and I got an error
Look at the picture below
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
gr4v1ty said:
I wanted to get some picture from my phone to the PC and I'm confronting many errors new to me as of today. Never had this problem untill now and I hadn't changed anything recently.
Can not acess DCIM > Camera file. When I do it's empty
Can't see any pictures neither can I transfer any
Started transfering and I got an error
Look at the picture below
Click to expand...
Click to collapse
Try uninstalling the drivers via "Device Manger" on your pc and reconnect the device. Also, do u have usb debugging enabled in developer options?
SUDroid said:
Try uninstalling the drivers via "Device Manger" on your pc and reconnect the device. Also, do u have usb debugging enabled in developer options?
Click to expand...
Click to collapse
Now after a reset of the phone, device isn't recognized and the connected as media device doesn't show up anymore. Tried more than 1 computer.
Try uninstall the USB drivers from your PC. Or try other USB ports to detect your device. Sounds like your USB drivers has screwed up. Should not be your device problem.
Elvind Anderson said:
Try uninstall the USB drivers from your PC. Or try other USB ports to detect your device. Sounds like your USB drivers has screwed up. Should not be your device problem.
Click to expand...
Click to collapse
I tried on some other computers... You think uninstalling the drive will solve the problem since it's not on my main PC only?
EDIT : May it have something to do with this?
I have a feeling it is the charging port. I had a similar issue. Are you good with a soldering iron?
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
gr4v1ty said:
I tried on some other computers... You think uninstalling the drive will solve the problem since it's not on my main PC only?
EDIT : May it have something to do with this?
Click to expand...
Click to collapse
Before start working on the hardware, I suggest to investigate the software side further. Have you make a factory reset? (Worst case). Try enable and disable the USB debugging mode as well. http://androidteen.com/how-to-enable-usb-debugging-mode-on-android-devices/
Try to toggle both media file mode and camera mode. See what is the response from your device to pc.
gr4v1ty said:
I tried on some other computers... You think uninstalling the drive will solve the problem since it's not on my main PC only?
EDIT : May it have something to do with this?
Click to expand...
Click to collapse
Don't connect to the internet and connect your phone with the drivers uninstalled. This will dl the stock window drivers instead of samsung drivers.
SUDroid said:
Don't connect to the internet and connect your phone with the drives uninstalled. This will dl the stock window drivers instead of samsung drivers.
Click to expand...
Click to collapse
How do you even unisntall those drivers? I've tried installing Kies and it didn't work!à
EDIT: I did uninstall them and installed this : http://forum.xda-developers.com/showthread.php?t=961956... Still, no positive result..
gr4v1ty said:
How do you even unisntall those drivers? I've tried installing Kies and it didn't work!à
EDIT: I did uninstall them and installed this : http://forum.xda-developers.com/showthread.php?t=961956... Still, no positive result..
Click to expand...
Click to collapse
You uninstall the driver via "Device Manager" which u can get by right clicking "My computer" and click on Manage.
Then find the device manager tab and find your device on the list.
SUDroid said:
You uninstall the driver via "Device Manager" which u can get by right clicking "My computer" and click on Manage.
Then find the device manager tab and find your device on the list.
Click to expand...
Click to collapse
The device doesn't show in DM anymore...
EDIT : Problem solved itself. Today it decided to install the good drivers ...

How to fix my GT-S5360

About 5 months ago, I installed the Hyperion ROM (http://forum.xda-developers.com/showthread.php?t=2457022) on my phone, and I had no problems wit it. Yesterday, I decided to install the Lenox Evolution V2 ROM (http://forum.xda-developers.com/showthread.php?t=2462914), and I must have installed it incorrectly, because now my phone appears to have no ROM. It won't let me access recovery mode, only download mode, and Odin won't recognize the device. Is there any way for me to fix my phone?
njmakunura said:
About 5 months ago, I installed the Hyperion ROM (http://forum.xda-developers.com/showthread.php?t=2457022) on my phone, and I had no problems wit it. Yesterday, I decided to install the Lenox Evolution V2 ROM (http://forum.xda-developers.com/showthread.php?t=2462914), and I must have installed it incorrectly, because now my phone appears to have no ROM. It won't let me access recovery mode, only download mode, and Odin won't recognize the device. Is there any way for me to fix my phone?
Click to expand...
Click to collapse
Download USB driviers from internet and try to change the cable or port.
if not working send it to a repair center
There is no reason that odin won't recognise your device unless you have not installed the proper drivers. Search Web for Samsung adb drivers and install them.
Sent from my ST15i using Tapatalk
njmakunura said:
[...]Odin won't recognize the device.
Click to expand...
Click to collapse
Did it recognize the device in the past? Odin shouldn't be depended on Kernel/Rom, as long as you have the correct drivers.
Here is a good albeit slightly outdated guide (just use the up to date versions).
KaffeeKiffer said:
Did it recognize the device in the past?
Click to expand...
Click to collapse
Normally, when I want to access the files on my phone, I take out the memory card and use a card reader to access my files.So, I don't know if this has always been the case or not.
Souroking said:
Search Web for Samsung adb drivers and install them.
Click to expand...
Click to collapse
I have re-installed the samsung drivers, and every time I plug the phone into the computer, I get this notification:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
mohamedrashad said:
Download USB driviers from internet and try to change the cable or port.
Click to expand...
Click to collapse
I have tried several USB ports on the computer, and Odin still won't recognise the phone.
njmakunura said:
Normally, when I want to access the files on my phone, I take out the memory card and use a card reader to access my files.So, I don't know if this has always been the case or not.
Click to expand...
Click to collapse
Okay, good to know ^^.
Did you shut down all KEIS processes before starting Odin?
Which version of Odin are you using?
I've problems when using a version > 3.09, so maybe "downgrade" and use an older version.
Another possible problem: defective cable. I've heard that Odin may be a bit picky even if the cables connects fine under windows.
I too have the same problem ..... I ve tried everythng ...bt it is not at all recognized ... Bt earlier.. I ve twice flashed using odin...
Sent from my Q3000 using xda premium
Might be a problem with your pc try on a different one once.
And make sure you are not using a hub or an usb extender.
Sent from my ST15i using Tapatalk
Uninstall/reinstall drivers/KIES.
Use Windows XP/7
If you have the possibility: Try the process in a VM.
U can connect usb in deffrent port
And u can Get latest version of keis on the pc /u might need to remove any usb drviers like said before
If win 8/8.1
Run installation on prems of Admins
And compatiblty of win 7
If win 7 just run as admin
Try to use odin v1.85 connect phone to pc w/o the battery, then insert the battery while holding the volume down and home key
Thank you for all your help @mohamedrashad @Souroking @KaffeeKiffer @myaservip @epipok
I managed to get my phone working again! :victory:
I uninstalled Kies and drivers, re-installed Kies and drivers, and connect in different USB ports until it worked. I think the problem was to do with the drivers not being correctly installed (maybe the installation process was terminated before completion?)
Thank you again for everything! :smile:

Categories

Resources