Echo during phone call - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hi everybody. I got a problem with my Telus galaxy s4. During phone call, the person who im talking with heard her voice in background like an echo. There is something I can do to solve that problem
Sent from my SGH-I337M using xda app-developers app

xxjack3dxx said:
Hi everybody. I got a problem with my Telus galaxy s4. During phone call, the person who im talking with heard her voice in background like an echo. There is something I can do to solve that problem
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
Have you had anybody else report echoing? If not I would think it is feedback on her end causing the echoing
Sent from my WANAM'ED AT&T S4

I can here myself during call..not sure what it is
Sent from my SGH-I337 using xda app-developers app

Try disabling noise reduction in call settings... echoing has been a problem since the s2 sometimes disabling noise reduction helps or turn down volume on your phone.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4 Beta

I have made a lot of test :
Disable noise cancellation (Still echoing)
Change SIM card (Still echoing)
Reset the phone (Same problem)
Also when I plug a pair of headphone with a mic, Ive got no problem but when I remove it, the echoing are coming back
Did I have to try something else or its a hardware problem?
PS: everybody who im talking with hear the ecgo of her voice
Sent from my SGH-I337M using xda app-developers app

Its Obama. He forgot to mute his end.

xxjack3dxx said:
I have made a lot of test :
Disable noise cancellation (Still echoing)
Change SIM card (Still echoing)
Reset the phone (Same problem)
Also when I plug a pair of headphone with a mic, Ive got no problem but when I remove it, the echoing are coming back
Did I have to try something else or its a hardware problem?
PS: everybody who im talking with hear the ecgo of her voice
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
First try to remove the back cover and test the problem without any backcover.

sanris said:
First try to remove the back cover and test the problem without any backcover.
Click to expand...
Click to collapse
i had the same problem and i removed the back cover and the problem is gone, any idea why?

Most of covers causing this problem. Use the original cover comes with phone.
Sent from my 116 using XDA Premium 4 mobile app

sanris said:
Most of covers causing this problem. Use the original cover comes with phone.
Sent from my 116 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not truth.. I have orginal cover and talking on Bluetooth and have echo sometimes. This is do to other side keeping they phone to loud and you hear you voice tru they phone.Tell person you talkig to lower volume and echo will be gone.

norbarb said:
Not truth.. I have orginal cover and talking on Bluetooth and have echo sometimes. This is do to other side keeping they phone to loud and you hear you voice tru they phone.Tell person you talkig to lower volume and echo will be gone.
Click to expand...
Click to collapse
i agree, some of original covers also cause issues. I have both original samsung s-view flip cover (bought @ INR 22XX/- ) and i had same issues and my friend have problem with original backcover comes with phone. we showed the problem in service centre and changed the back cover for my friend within warranty. now its ok for my friend.
for me, i stopped using that s-view cover and used the original one comes with phone and now ok for me.

xxjack3dxx said:
Hi everybody. I got a problem with my Telus galaxy s4. During phone call, the person who im talking with heard her voice in background like an echo. There is something I can do to solve that problem
Sent from my SGH-I337M using xda app-developers app
Click to expand...
Click to collapse
Hi,
I have exactly the same echo problem. Did you solve the problem?

I just started experiencing the same thing after flashing 4.4. Never had this problem and now the problem doesn't even get fixed when I went back to 4.3 or 4.2.2. No idea how to fix it, I have full wiped each time and tested on the clean rom so it can' t have anything to do with my apps. I also removed the back cover and case to test that theory but nothing helped. I hear a static and my own voice echoing. I don't think the other person hears the echo though. Does anyone have a solution?
I have also tried flashing different modems but that didn't solve the issue.

Problem solved!!!
I found the problem. i was experiencing the same problem, the other caller was hearing an echoe. First i thought it was the s-view cover but no. if the microphone is in any way covered it makes an echoe so do not cover it, and for the answer to your questions just clean the microphone hole using a needle. Now it works perfectly. Have fun Guys!!!

chossen said:
I found the problem. i was experiencing the same problem, the other caller was hearing an echoe. First i thought it was the s-view cover but no. if the microphone is in any way covered it makes an echoe so do not cover it, and for the answer to your questions just clean the microphone hole using a needle. Now it works perfectly. Have fun Guys!!!
Click to expand...
Click to collapse
I have the echo effect of my voice when someone calls me. I use a bluetooth earpiece so the phone mic is not the problem. I've thied three different bluetooth headsets and all of them have the echo effect for my voice (the other side doesn't hear it).
I did put on a Samsung Qi charging cover but I can't remember if the echo effect started before or after I put on the Samsung Qi enabled cover. first i want to test the unchecking the noise reduction box to see if that works, if not then I'll replace the back cover to see if that is the issue.
I'm skeptical about the back cover being the problem, however, because it only happens when someone calls me. For example, my daughter called me and I could hear my voice in the echo. I asked her to hang up and try again. Again I could hear the echo. So I had her hang up and I called her. No more echo. Neither have I heard the echo on any other calls I make, but it is on all the calls I receive.

nogods said:
I have the echo effect of my voice when someone calls me. I use a bluetooth earpiece so the phone mic is not the problem. I've thied three different bluetooth headsets and all of them have the echo effect for my voice (the other side doesn't hear it).
I did put on a Samsung Qi charging cover but I can't remember if the echo effect started before or after I put on the Samsung Qi enabled cover. first i want to test the unchecking the noise reduction box to see if that works, if not then I'll replace the back cover to see if that is the issue.
I'm skeptical about the back cover being the problem, however, because it only happens when someone calls me. For example, my daughter called me and I could hear my voice in the echo. I asked her to hang up and try again. Again I could hear the echo. So I had her hang up and I called her. No more echo. Neither have I heard the echo on any other calls I make, but it is on all the calls I receive.
Click to expand...
Click to collapse
I have exactly the same problem with my 2 new galaxy S4 , did you fix it?

Related

calls received from x10 have loud hissing and echo

i recently got my gf an x10 for her birthday, whenever she makes a call the person receiving the call hears loud hissing noises like someone is blowing into the mic, and a bit of an echo of there own voice. I searched around the forums but noone else seems to be experiencing this so assumed it was a faulty phone and i went and got it replaced.
However the problem still persists on the new handset. After much messing with the phone i deduced its the contact between hand and handset thats causing the hissing.
The simplest way to reproduce the annoying noises is to just rub your finger lightly up and down the back of the X10 (sounds wierd i know), remember theres no noticable sound impact on the X10, just any phone receiving a call from one will hear the sound.
Just curious if anyone else has experienced this or knows of a way to prevent it, currently half the conversations i have with her are inaudiable because when ever shes moving around (ie walking down the street) all i hear are loud hissing noises. (this is not wind blowing into the mic, iv done many tests)
thx for reading. Mike.
I have the same problem with. my gf when I call her she told me that there is annoying. voice and echo
Sent from my X10i using the XDA mobile application powered by Tapatalk
i don't have any noises or echos.
but now as you mention, the decoupling of the mic is far from optimal.
when touching the back of the (white) X10, you can hear noises on the other side of line. (no other phone is that sensitive.)
can anyone confirm, that this is better with the rubberized back, black edition ?
Easy solution guys, just dump your girlfriends. Problem solved.
Sent from my X10i using the XDA mobile application powered by Tapatalk
BTTNext said:
Easy solution guys, just dump your girlfriends. Problem solved.
Sent from my X10i using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
LMAO. Girlfriends are using the phone and boyfriends are getting worried.
Anyone know of a way to turn the sensitivity of the mic down, she loves the phone, so doesn't want a different one.
also she as the black rubberized edition, so im guessing it doesn't make a difference
me 2 i have the black one help guys
i do not have the hissing sound but echoes...as if the other party is using speaker phone which she is not... and the sentence is cut off here n there..help!!! losing heart on my 20 days old X10...
i have a similar problem, but i the contact i'm talking to wont hear an echo if i'm using the included headset. i also have the white x10.
I found the same problem today, calling two different people. I found the echo and hiss is very noticeable when I put the call volume up to max, or very high. As soon as I reduce the call volume it goes.
The reason I used to have the call volume very high is I could not hear the other callers, but realised I have to (and can - without pressing any buttons!) press the phone quite close to my ear, this way the volume is good enough at half the level and the callers then do not hear teh hiss or echo.
Hope this made sense and helps?
i have the same prob . how can solve the prob???
Echo during phone call - Solution
Hi,
there are 2 solutions to the echo problem mentioned.
Firstly make sure you do not cover the mic hole on the side of the phone with your hand or finger etc.
Secondly, SE has released a SW version 016 for some (not all) of their customers which is supposed to fix that problem.
Apparantly that SW version is not available to all SW versions (customers) yet, but will either come soon or the fix will be included in the first maintenance release.
I have had my X10 on 014 and after the upgrade to 016 the problem was gone.
//Ratske
oneonezerosix said:
i have a similar problem, but i the contact i'm talking to wont hear an echo if i'm using the included headset. i also have the white x10.
Click to expand...
Click to collapse
Me too
(x10 white)

Echo echo

I've villain Rom 3.0 flashed on m s2.
I've bad echo on voice calls my friends tell me whenever they ring.... As in they can hear there own echo. everything is ok my end.
I installed villaintweaks 1.3.1 as I was told there was a fix fire this. I installed the noise cancellation fix.... But still it remained. Anyone any suggestions?
How can I completely remove villaintweaks and all its data btw? I had superuser access problems with villaintweaks initially before I got access allowed.
Really would like to get this echo. I don't like having to keep pressing menu-noise reduction off during every call.
Also notice that if I remove my protective case the echo disappears completely.
Any help would be great!
Sent from my GT-I9100 using XDA App
Remove your protective case .
jje
Yeah I already said I know the case can cause the problem... But I don't want to remove the case.
Any way of disabling the noise reduction without having to do so during every call?
Sent from my GT-I9100 using XDA App
Install VRTweaks and disable noise reduction, that solved it for me.
Unfortunately, in CM7 (which I'm trying right now) such a fix does not exist yet AFAIK.
echo
is there a patch or some sort of fix to this dialer issue
of noise reduction?
Really wish there was,starting to get on my (.)(.)
sent from t'internet
I'm discussing the issue with Samsung here in Belgium - trying to convince them this is a (rare) hardware issue. Did the test: same cases produce an echo with my phone, and not with other SGS2s.
If you can, restore to stock state, and go to a service point.
Tiim said:
I'm discussing the issue with Samsung here in Belgium - trying to convince them this is a (rare) hardware issue. Did the test: same cases produce an echo with my phone, and not with other SGS2s.
Click to expand...
Click to collapse
Yes it is a hardware issue, not so rare. NR should work fine with case too. There was slight echo on the other end even without case, horrible with.
Mine _much_ better after applying two layers of thin white soft medical tape over the ear speaker. The back of the case needs to be unscrewed and unlatched with a guitar pick. Not so difficult once you google up the service manual. Am interested in a proper solution without tape. That service manual is not very specific about speaker placement.

Dual microphone: calls quality

I've notice some problems with the quality of the calls, mainly the way people hears me. Looks like the noise cancelling is not working well and the upper microphone is forcing voice cuts.
I did a test putting my finger on the up microphone and people hears me better.
Does anyone have experienced the same problem? Do you know if there is a way to disconnect by software the upper microphone?
Thanks
The upper mic works only for video recording. I want it to cancel the noise in calls, but for now there is not such an option.
Yeah I've got some complaints from people I called that the quality was bad, I sounded far away. I've posted a thread as well. I haven't tried to block the top mic, gonna try that!! I've tried to use the Service Menu to change some mice settings, but I can't get in the appropriate sub menu...
yes - I'd like to know the answer to this too ...
I've done a couple of tests more, its the upper mic...
Just tried to call in a noisy environment, and covering the upper micro made a difference.
Enviado desde SGN
vessk0 said:
The upper mic works only for video recording. I want it to cancel the noise in calls, but for now there is not such an option.
Click to expand...
Click to collapse
NO, you have that option when placing or receiving a call. Just pres menu and activate noise cancelling.
And this is what I use to solve the problem, I deactivate this noise cancelling.
so do i have to deactivate the noise cancelling manually every single time for the better call quality?
Hmm... sucks to be.
I think no noise cancelling has to be default, and we shold be able to activate it when we need.
Sent from my GT-N7000 using XDA App
hoyoonbid said:
so do i have to deactivate the noise cancelling manually every single time for the better call quality?
Hmm... sucks to be.
I think no noise cancelling has to be default, and we shold be able to activate it when we need.
Sent from my GT-N7000 using XDA App
Click to expand...
Click to collapse
Yes, I've been looking for, but only found the option to deactivate during a call.
Cloud someone tells us if there is a way to to it permanently?
What base band or firmware version are you guys on? Be buying a note over the weekend andwill test to see if the same problems arise. Singapore version is DXKK1 with XXKJ6 Baseband.
Sent from my HTC Desire HD using xda premium
SGN Latvia
Same problem for me. I have bought my phone here in Latvia. Everytime during the call I need to turn on noise cancelation manualy. Hope, Samsung will make some update soon.
The people I called said that deactivating the noise canceling was a major improvement in sound quality. It's a bummer I have to deactivate it each time I call, there must be a solution for that problem.
But what about the cause of this problem. Is this a firmware issue or is the upper mic defect? I would like to hear from more people, we can't be the only ones having this problem.. If the mic is defect I'm sending my note back to the supplier.
Steelduines said:
Steelduines
Click to expand...
Click to collapse
In Russian forum (4pda.ru/forum) a lot of users are talking about this problem. I can confirm what "we are not alone"
Mine is always deactivated at least i know now what the symbol means. Never changed a setting.
Sent from my GT-N7000 using Tapatalk
Some people also affected in Spain. While waiting for a soft solution, i am covering upper microphone with a tape.... And it works pretty nice
Sent from my Galaxy Note
Steelduines said:
The people I called said that deactivating the noise canceling was a major improvement in sound quality. It's a bummer I have to deactivate it each time I call, there must be a solution for that problem.
But what about the cause of this problem. Is this a firmware issue or is the upper mic defect? I would like to hear from more people, we can't be the only ones having this problem.. If the mic is defect I'm sending my note back to the supplier.
Click to expand...
Click to collapse
How do you deactivate this, what do you press and where?
Sent from my GT-N7000 using xda premium
jason370 said:
How do you deactivate this, what do you press and where?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
According to this post you press menu when placing or receiving a call.
bigmout said:
According to this post you press menu when placing or receiving a call.
Click to expand...
Click to collapse
i see. surely there's a way to permanently deactivate this. maybe in the registry settings
Gsmarenas review is up: http://www.gsmarena.com/samsung_galaxy_note_n7000-review-676.php
gsmarena is reporting excellent call quality and audio (music) quality.
now which magical test unit did they receive?
In my case no one complained of audio quality, they said that the voice just sound perfect. And this thing happened on both SGS2 and Note with noise cancelation on.
So tiny holes each on top and bottom of the phone are microphones!
I thought they were water drainage holes

Popping sounds on calls and low microphone issues

On calls I get popping sounds. a few times the pops have been so loud I almost dropped.
The microphone is also really low. people can't hear me I use to be able (Gnexus) to set the phone down and talk with it on the computer table next to me but now they can't hear me.
Nuxtux said:
On calls I get popping sounds. a few times the pops have been so loud I almost dropped.
The microphone is also really low. people can't hear me I use to be able (Gnexus) to set the phone down and talk with it on the computer table next to me but now they can't hear me.
Click to expand...
Click to collapse
hey I heard a pop sound not during my calls but only during a skype call or video then my mic goes silent....but the pop sound is almost to soft to hear
Hey stilling this problem I took it back and got a new one. Would like to know if this is the phone problem?
Sent from using xda app-developers app
Nuxtux said:
Hey stilling this problem I took it back and got a new one. Would like to know if this is the phone problem?
Sent from using xda app-developers app
Click to expand...
Click to collapse
Standard 'is this a hardware problem?' test:
1. If you are on a custom ROM, flash completely back to stock and retest.
2. If you are already on stock, backup all your data and factory reset. Even better, completely wipe the phone and re-install stock and retest.
3. If the issue still occurs, the issue is most likely with the hardware. If the issue no longer occurs, then it was a software problem.
4. If I understand this reply correctly, you have already received a replacement device and the issue still occurs. In this case, you happen to be very unlucky.
As for the Nexus 4 in general, I can only speak anecdotally. I don't have the issue on the seven Nexus 4 devices I've tested: two of my own, three from coworkers/friends who also own the device, and two test devices.
antonakist said:
hey I heard a pop sound not during my calls but only during a skype call or video then my mic goes silent....but the pop sound is almost to soft to hear
Click to expand...
Click to collapse
Since the issue only happens during Skype calls and not while using the standard calling function, I would blame this issue on VOIP quality: either your latency is high, Skype is having quality issues, or some combination of the two. I have issues with Skype call quality on both my phone and my PC, and the issues are largely to do with Skype throttling the call bandwidth.
what about my mic issue the sounds very low. is there a way to change the gain on the microphone? I always use my phone by calling 1 of my friends I'm placing the phone beside my desk as I speak with them they can't hear me with this new phone they were able to perfectly hear me with the galaxy Nexus.
Sent from my Nexus 4 using xda app-developers app
No advice?

Person on the other end hears their voice back --- Help

Guys, since my 6p, almost every call I make or receive, the person on the other end tells me that they are hearing what they said back. It's like an echo of what they said. I head them perfect and no issues on my end.
Anyone else having this issue?
And to add, I'm trying calls with and without case and it doesn't make a difference. Sometimes the echo for the person on the other end goes away after few minutes but most of the time it stays for the entire conversation. I also just today tried whatsapp call but same issue. Very frustrating as everything else on the phone is perfect.
I had this yesterday on WhatsApp
Any ideas? I sure can't be the only one out there with this issue.
It's a typical Google mic cancellation issue like the nexus 5 had. It will never be fixed.
scoobiesnacks said:
It's a typical Google mic cancellation issue like the nexus 5 had. It will never be fixed.
Click to expand...
Click to collapse
Doesn't look so typical as Internet/forum search brings nothing being reported regarding this on Nexus 6p. Don't care what's on Nexus 5.
The problem is specific to callers on the other end of the phone hearing themselves back when they speak.
I have had the same issues. To fix I lower my volume all the way down then they say it's fine. The other option is to use speakerphone. I did read somewhere people are using their finger to cover the mic hole on the back. I'll try that today.
mikevipsr said:
I have had the same issues. To fix I lower my volume all the way down then they say it's fine. The other option is to use speakerphone. I did read somewhere people are using their finger to cover the mic hole on the back. I'll try that today.
Click to expand...
Click to collapse
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
Lepa79 said:
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
Click to expand...
Click to collapse
Here is the best temporary fix. Use a headset with a built in mic.
Also, calls over internet are more likely to get echo. Try a regular phone call, no Google voice and such either, just a regular sim number based call.
Lepa79 said:
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
Click to expand...
Click to collapse
Covering the mic hole did help but if my volume was to high it would still do it. It's like the sound vibrations are getting picked up through the phone. Anyways I am rooted and romed. I may look into turning noise cancellation off.
I'm personally having this issue only when the back casing are attached to the phone or when i accidentally cover the back mic with my finger
Posting an update. It seems doing either one of the below fixes the echo callers on the other end are hearing:
1. Cover the mic at the back top of the phone during the call
2. Or Lower the volume to like half or three quarters of the way
I prefer option 2 and all is fine now.
Lepa79 said:
Doesn't look so typical as Internet/forum search brings nothing being reported regarding this on Nexus 6p. Don't care what's on Nexus 5.
The problem is specific to callers on the other end of the phone hearing themselves back when they speak.
Click to expand...
Click to collapse
This is happening in quite a few different places:
http://www.techtimes.com/articles/1...one-google-says-it-is-investigating-issue.htm
http://forum.xda-developers.com/nexus-6p/help/people-tell-im-hard-to-hear-call-t3291011
http://forum.xda-developers.com/nexus-6p/help/nexus-6p-microphone-t3238695
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4
https://www.reddit.com/r/Nexus6P/comments/3ui2i7/echo_when_talking/
https://www.reddit.com/r/Nexus6P/comments/4fh189/has_there_been_any_progress_on_in_call_echoing_or/
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
Just to name a few. I did the fix listed above because I was sick and tired of having everyone tell me they could hear themselves echoing while they talked to me.
gts24 said:
This is happening in quite a few different places:
http://www.techtimes.com/articles/1...one-google-says-it-is-investigating-issue.htm
http://forum.xda-developers.com/nexus-6p/help/people-tell-im-hard-to-hear-call-t3291011
http://forum.xda-developers.com/nexus-6p/help/nexus-6p-microphone-t3238695
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4
https://www.reddit.com/r/Nexus6P/comments/3ui2i7/echo_when_talking/
https://www.reddit.com/r/Nexus6P/comments/4fh189/has_there_been_any_progress_on_in_call_echoing_or/
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
Just to name a few. I did the fix listed above because I was sick and tired of having everyone tell me they could hear themselves echoing while they talked to me.
Click to expand...
Click to collapse
Glad my post helped someone. Cheers!
Sent from my Nexus 6P using XDA-Developers mobile app
Lepa79 said:
Glad my post helped someone. Cheers!
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
Long term have you had issues in busy places like airports, bars/restaurants? Do people complain of too much noise around you with noise cancelling turned off?
the issue is still persist even after the June OTA. is there any way we can contact Google or Huawei to fix this issue permanently ?
I really love the phone but this issue is frustrating as it is a basic need in any phone. phone calls must be ok. how it can be fixed without root ?
It might be due to phones calls over the internet such as advanced calling on Verizon...I had this issue too a while back but I read somewhere this could be the issue do I turned off of advanced calling(calling over the internet so while I'm on a call I can use the internet over 4g). This is quite annoying since I sometimes do need to use internet while I'm on a call but I think the echo problem is worse.
So far no one has complained about an echo since I turned off advanced calling when before purplpeople would complain or stop talking about every call. Hope this helps

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