Popping sounds on calls and low microphone issues - Nexus 4 Q&A, Help & Troubleshooting

On calls I get popping sounds. a few times the pops have been so loud I almost dropped.
The microphone is also really low. people can't hear me I use to be able (Gnexus) to set the phone down and talk with it on the computer table next to me but now they can't hear me.

Nuxtux said:
On calls I get popping sounds. a few times the pops have been so loud I almost dropped.
The microphone is also really low. people can't hear me I use to be able (Gnexus) to set the phone down and talk with it on the computer table next to me but now they can't hear me.
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hey I heard a pop sound not during my calls but only during a skype call or video then my mic goes silent....but the pop sound is almost to soft to hear

Hey stilling this problem I took it back and got a new one. Would like to know if this is the phone problem?
Sent from using xda app-developers app

Nuxtux said:
Hey stilling this problem I took it back and got a new one. Would like to know if this is the phone problem?
Sent from using xda app-developers app
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Standard 'is this a hardware problem?' test:
1. If you are on a custom ROM, flash completely back to stock and retest.
2. If you are already on stock, backup all your data and factory reset. Even better, completely wipe the phone and re-install stock and retest.
3. If the issue still occurs, the issue is most likely with the hardware. If the issue no longer occurs, then it was a software problem.
4. If I understand this reply correctly, you have already received a replacement device and the issue still occurs. In this case, you happen to be very unlucky.
As for the Nexus 4 in general, I can only speak anecdotally. I don't have the issue on the seven Nexus 4 devices I've tested: two of my own, three from coworkers/friends who also own the device, and two test devices.
antonakist said:
hey I heard a pop sound not during my calls but only during a skype call or video then my mic goes silent....but the pop sound is almost to soft to hear
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Since the issue only happens during Skype calls and not while using the standard calling function, I would blame this issue on VOIP quality: either your latency is high, Skype is having quality issues, or some combination of the two. I have issues with Skype call quality on both my phone and my PC, and the issues are largely to do with Skype throttling the call bandwidth.

what about my mic issue the sounds very low. is there a way to change the gain on the microphone? I always use my phone by calling 1 of my friends I'm placing the phone beside my desk as I speak with them they can't hear me with this new phone they were able to perfectly hear me with the galaxy Nexus.
Sent from my Nexus 4 using xda app-developers app

No advice?

Related

Galaxy phone reception is bad for me :( :(

Hello everyone i have had my galaxy for awhile now and i dont know why i never posted this but phone reception is very bad. When someone calls me or i call someone i can hardly hear them, this is with the volume turned up to max.....is there a volume hack or something to turn up volume on inner calls past the max ?....anything at all would be helpful.
There is a way to turn up your volume but you'd have to do it every time you reboot your phone, just search the forums for it. I never had a problem with my galaxy s phones gt-i9000m and I had two of them. Maybe your phone is defective and you can exchange it?
khmerpride said:
There is a way to turn up your volume but you'd have to do it every time you reboot your phone, just search the forums for it. I never had a problem with my galaxy s phones gt-i9000m and I had two of them. Maybe your phone is defective and you can exchange it?
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I have seen that hack other problem is I bought the phone from a friend.
Sent from my GT-I9000M using XDA App
jark99 said:
Hello everyone i have had my galaxy for awhile now and i dont know why i never posted this but phone reception is very bad. When someone calls me or i call someone i can hardly hear them, this is with the volume turned up to max.....is there a volume hack or something to turn up volume on inner calls past the max ?....anything at all would be helpful.
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Click to collapse
are you sure you are putting the earpiece where it's supposed to go?
if you have it higher, you wont hear it, if you have it lower you wont hear it
it has to be exactly facing your inner drums
it's the same with all other phones i've had in the past
have you tried Bluetooth? perhaps that will work better for you?
my SGS sounds loud and clear, and i got bad hearing
Same problem with mine. I find it has something to do with the signal though. When I call OCTranspo or my voicemail or something it's loud and clear, but when I speak to people it always sounds like they're whispering.
hmm it seems fine right now....i really hope it was cause i was in a dead spot or low signal reception when i was on the phone....i will monitor the phone for the next few days and post here if i fall into this problem again thanks for the help guys!...oh and Gamer ill look into that bluetooth headset maybe.
the first 2 are recorded messages, so the audio quality is expected to be the same all the time
those are very good point of reference
that means whatever it is the problem is not the phone earpiece, but the people talking on their end
otherwise you'll be hearing whisper like sound from the voice recorded systems
nemethb said:
Same problem with mine. I find it has something to do with the signal though. When I call OCTranspo or my voicemail or something it's loud and clear, but when I speak to people it always sounds like they're whispering.
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I used that hack. worked alright

Problem with my speaker.

During phone calls my speaker fluctuates between being barely audible and a normal volume. Is there a solution to this or is my speaker dying?
Have you replaced the screen or ever opened your phone?
Sent from my Liberty using XDA App
Yes I have, but I haven't really taken it off since I rooted the phone. This problem has only been happening within the month
one time bump hoping there are some answers
I have the same problem, i have to connect my bluetooth or hadsfree to receive a call... it´s impossible to understand what the other side is saying... some times i hear a lot of bass...
i´ve tried to use the HAC, but it only lowers the frequency when it happens... the sound still goes and comes
Should i replace the earpiece?

[Q] sometimes when I call the other side doesn't hear me

Hi
I bought a new motorola droid razr m,
I use it international (GSM and WCDMA) and sometimes the other side does not hear me (Like a silence). Is there any way to fix it? an app or something?
Please help It is a good phone but it does not worth it if it does not work perfectly.
Does it happen on speaker phone also?
Sent from my XT907 using XDA Premium 4 mobile app
Actually, I have a similar problem. When on speakerphone, the other person can hardly hear me, and so the feature is basically useless. And I've also noticed that the in-ear speaker is also on the low audio quality side. Is this a hardware issue? If so, might be time to upgrade...
i have the same problem from time to time but hasent happened since i updated to kitkat but its too soon to tell if the update did anything about that issue. one thing that i noticed if i pressed the google talk button on the top of the main screen it would strobe like there was st\eady sound waves going through no matter how silent the room was, its easier to test with google search button rather than make calls. (i would not recomend this uness you are out of ideas or just dont care) but i slammed it against a wall a couple times and whadaya know it started to work again. it may sound caveman-ish but maybe if youve dropped it few times something becomes slightly disconnected :silly: i got mine for free cause the screen was cracked slightly in exchange for some time fixing a friends xbox so i didnt really care about messing anything up any further but it worked for me.

[Q] Problem with the speakerphone

Hello everybody. I need help regarding a serious issue I have. When I am in call and I activate the speaker phone the other party can barely hear me saying the sounds is really low. But when I tried recording a sound it has no problems whatsoever. I have no idea why this happens but its really annoying me. I would really appreciate if someone suggests me a solution on this one, cuz I couldn't find any by now.
Something is most likely blocking the top microphone of the phone.
bump
Anyone please give me suggestion on what should I do, this is really annoying me..
bump
Have you removed any cases etc. as mentioned above? If you have, to rule out any software complications flash a factory image.
Sent from my Nexus 4 using XDA Free mobile app
lolcakes203 said:
Have you removed any cases etc. as mentioned above? If you have, to rule out any software complications flash a factory image.
Sent from my Nexus 4 using XDA Free mobile app
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Thing is when I use voice recorde, I hear it loud as f***, so there're no issues. Only when speaking and launching the loud speaker they say they hear me very low. And yes my display was broken and they replaced it, maybe they ****ed something, but since the Sound Record works well, where's the logic?
If there is a case it is possible that when you record sound, the device is recording through the bottom microphone which is not obstructed, and the top microphone you use during calls may be obstructed resulting in your issue.
Aside from that, maybe there is some sort of volume/speaker/microphone app that was installed that is messing with your mic levels during a call. I would still suggest to remove any 3rd party accessories and if the issue still occurs, than backup your data and flash the factory image.
Sent from my Nexus 4 using XDA Free mobile app
Did you call the same person each time you were testing it?
twochinz said:
Did you call the same person each time you were testing it?
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No, tested with a lot of people with normal voice calls. Also tried Viber, Facebook calls - same stuff. My logic is this: since I am recording my voice with a voice program from miles away, that isn't possible to be the lower mic. So the speakerphone should work fine. But on calls its a different story, i tried without the speakerphone to speak away from the phone (mimicking as if it is a sound rec app) they hear me even worse. What could be the issue? I am confused
anyone...please answer guys, need desperately your help
help
yes same
People, we do need an answer please.
Keeping it recent, hopefully someone can help
answer?
Have you guys tried flashing the factory images?
Sent from my Nexus 4 using XDA Free mobile app
lolcakes203 said:
Have you guys tried flashing the factory images?
Sent from my Nexus 4 using XDA Free mobile app
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No, but it hasn't anything to do with this. Tried several roms and kernels same results. I sent my phone for repair broken screen, after 1st delivery they even had the front camera not centered so i returned it back. Maybe the mic is broken? But if so, how come voice recording works well?

Person on the other end hears their voice back --- Help

Guys, since my 6p, almost every call I make or receive, the person on the other end tells me that they are hearing what they said back. It's like an echo of what they said. I head them perfect and no issues on my end.
Anyone else having this issue?
And to add, I'm trying calls with and without case and it doesn't make a difference. Sometimes the echo for the person on the other end goes away after few minutes but most of the time it stays for the entire conversation. I also just today tried whatsapp call but same issue. Very frustrating as everything else on the phone is perfect.
I had this yesterday on WhatsApp
Any ideas? I sure can't be the only one out there with this issue.
It's a typical Google mic cancellation issue like the nexus 5 had. It will never be fixed.
scoobiesnacks said:
It's a typical Google mic cancellation issue like the nexus 5 had. It will never be fixed.
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Doesn't look so typical as Internet/forum search brings nothing being reported regarding this on Nexus 6p. Don't care what's on Nexus 5.
The problem is specific to callers on the other end of the phone hearing themselves back when they speak.
I have had the same issues. To fix I lower my volume all the way down then they say it's fine. The other option is to use speakerphone. I did read somewhere people are using their finger to cover the mic hole on the back. I'll try that today.
mikevipsr said:
I have had the same issues. To fix I lower my volume all the way down then they say it's fine. The other option is to use speakerphone. I did read somewhere people are using their finger to cover the mic hole on the back. I'll try that today.
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Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
Lepa79 said:
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
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Here is the best temporary fix. Use a headset with a built in mic.
Also, calls over internet are more likely to get echo. Try a regular phone call, no Google voice and such either, just a regular sim number based call.
Lepa79 said:
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
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Covering the mic hole did help but if my volume was to high it would still do it. It's like the sound vibrations are getting picked up through the phone. Anyways I am rooted and romed. I may look into turning noise cancellation off.
I'm personally having this issue only when the back casing are attached to the phone or when i accidentally cover the back mic with my finger
Posting an update. It seems doing either one of the below fixes the echo callers on the other end are hearing:
1. Cover the mic at the back top of the phone during the call
2. Or Lower the volume to like half or three quarters of the way
I prefer option 2 and all is fine now.
Lepa79 said:
Doesn't look so typical as Internet/forum search brings nothing being reported regarding this on Nexus 6p. Don't care what's on Nexus 5.
The problem is specific to callers on the other end of the phone hearing themselves back when they speak.
Click to expand...
Click to collapse
This is happening in quite a few different places:
http://www.techtimes.com/articles/1...one-google-says-it-is-investigating-issue.htm
http://forum.xda-developers.com/nexus-6p/help/people-tell-im-hard-to-hear-call-t3291011
http://forum.xda-developers.com/nexus-6p/help/nexus-6p-microphone-t3238695
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4
https://www.reddit.com/r/Nexus6P/comments/3ui2i7/echo_when_talking/
https://www.reddit.com/r/Nexus6P/comments/4fh189/has_there_been_any_progress_on_in_call_echoing_or/
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
Just to name a few. I did the fix listed above because I was sick and tired of having everyone tell me they could hear themselves echoing while they talked to me.
gts24 said:
This is happening in quite a few different places:
http://www.techtimes.com/articles/1...one-google-says-it-is-investigating-issue.htm
http://forum.xda-developers.com/nexus-6p/help/people-tell-im-hard-to-hear-call-t3291011
http://forum.xda-developers.com/nexus-6p/help/nexus-6p-microphone-t3238695
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4
https://www.reddit.com/r/Nexus6P/comments/3ui2i7/echo_when_talking/
https://www.reddit.com/r/Nexus6P/comments/4fh189/has_there_been_any_progress_on_in_call_echoing_or/
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
Just to name a few. I did the fix listed above because I was sick and tired of having everyone tell me they could hear themselves echoing while they talked to me.
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Click to collapse
Glad my post helped someone. Cheers!
Sent from my Nexus 6P using XDA-Developers mobile app
Lepa79 said:
Glad my post helped someone. Cheers!
Sent from my Nexus 6P using XDA-Developers mobile app
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Click to collapse
Long term have you had issues in busy places like airports, bars/restaurants? Do people complain of too much noise around you with noise cancelling turned off?
the issue is still persist even after the June OTA. is there any way we can contact Google or Huawei to fix this issue permanently ?
I really love the phone but this issue is frustrating as it is a basic need in any phone. phone calls must be ok. how it can be fixed without root ?
It might be due to phones calls over the internet such as advanced calling on Verizon...I had this issue too a while back but I read somewhere this could be the issue do I turned off of advanced calling(calling over the internet so while I'm on a call I can use the internet over 4g). This is quite annoying since I sometimes do need to use internet while I'm on a call but I think the echo problem is worse.
So far no one has complained about an echo since I turned off advanced calling when before purplpeople would complain or stop talking about every call. Hope this helps

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