Facebook Messenger - Something went wrong error - Nexus 4 Q&A, Help & Troubleshooting

Hey guys,
just got a Nexus 4 yesterday and it looks like I can't login to Facebook Messenger with my new phone. I am able to use Facebook messenger on my other Android devices with no issues.
Even the main Facebook app loads and runs just fine, but everytime I load up Messenger I get a "Something went wrong. Please try again." error.
I've uninstalled, reinstalled. Installed old versions, cleared app data and cache. Tried on stock and CM10.1 nightlies. Nothing. Even changed my password to something simpler, in case it didn't like the special characters. But nope.
Google would suggest a mix match of people having this issue and no resolution.
Anyone came across this issue and found a solution?

Have you found a fix for this yet? Mine has been the same since I got it on the 9th of April. Works flawlessly on my N10 and worked on my S2 as well.

Maustin96 said:
Have you found a fix for this yet? Mine has been the same since I got it on the 9th of April. Works flawlessly on my N10 and worked on my S2 as well.
Click to expand...
Click to collapse
Nope. I've posted this issue on Reddit Nexus 4 sub too. I've emailed [email protected] but I'm not hopeful. Hopefully there'll be a fix. But yeah, somehow it's an app + hardware combination. I get the same issue with my wife's login. Facebook app OK, messenger not OK. But don't have any issues with any other device.

I have the exact same issue on my n4. Fb app work, messenger and pages don't. Works on n7, tf300t, xperia arc etc. I can get messenger to work using old release though. Still not ideal, but try 1.8.002 release.
Very frustrating fb please fix asap
Sent from my Nexus 4 using xda app-developers app

Clemoly said:
...Still not ideal, but try 1.8.002 release.
Click to expand...
Click to collapse
Thanks for that. I tried a few other 2.X releases which didn't work, but the 1.8.002 release you suggested does indeed work for me too. I got it from: http://www.androiddrawer.com/1954/download-messenger-1-8-002-app-apk for anyone else having the same issue.
I emailed Facebook support back when I started this thread, and still heard nothing back. I expect a copy/paste response when I do though.

Thanks mversion and Clemoly!

Just an update that the newly released version (2.6.1) doesn't work either. Instead of giving a "something went wrong" error, it just continuously takes me back to the CONTINUE AS "FB NAME" screen. My last hope is that Jelly Bean 4.3 fixes it. But probably not.

We all live in Australia.... Weird...

mversion said:
Just an update that the newly released version (2.6.1) doesn't work either. Instead of giving a "something went wrong" error, it just continuously takes me back to the CONTINUE AS "FB NAME" screen. My last hope is that Jelly Bean 4.3 fixes it. But probably not.
Click to expand...
Click to collapse
This happen to me too, i don't receive the messages notifications and i have also the same message (something went wrong).
i am using the last version

I had a chance to install Facebook Messenger on a colleague's Nexus 4 (he didn't have it previously installed, nor does he have a Facebook account) and lo and behold, I was able to sign in with my own credentials.
So I thought I'd format my Nexus, start fresh and install Facebook Messenger before I installed anything else, including the Facebook main app. Well, I STILL GET THE DAMN SOMETHING WENT WRONG ERROR. The peculiar thing is that it didn't even get to the stage where it would send me a verification SMS (Facebook's 2-step verification feature), it just said something went wrong and that's it.
Somehow, just somehow, this feels like a hardware related thing. I don't know, but I think I am going to offer my colleague some money to swap our Nexus!

Im getting it on my Nexus 5 and 7 too

yeah, im getting the same thing on my n5.

I have this problem on my LG G2 and this is the only thread i've been able to find that relates to Android. I got this problem when the new update with the design changes rolled out about 5 days ago. Does anyone know a solution to fix the problem? I've tried all the usual, clearing data & cache, uninstalling, restarting my phone but nothing.

It looks like I have found the solution.
Step 1. Turn phone off
Step 2. Take out your SIM card
Step 3. Turn on phone
Step 4. Be amazed and shed tears of joy when you sign in to Messenger and it goes through without a hitch
You can then turn off your phone again, reinsert your SIM card, turn your phone back and so on and so forth. It's been almost an hour and it is still working for me where I'm able to send and receive messages. Freaking hell, something I haven't been able to do since May this year!
I discovered this fix by accident when I updated the Facebook Messenger app on my-now replaced by the 5-Nexus 4 and just for the sake of it thought I'd give signing in a go. I was surprised that it worked. Naturally I tried it with the Nexus 5 and it worked too.
Happy days.

somehow I ended up doing a double post.

mversion said:
It looks like I have found the solution.
Step 1. Turn phone off
Step 2. Take out your SIM card
Step 3. Turn on phone
Step 4. Be amazed and shed tears of joy when you sign in to Messenger and it goes through without a hitch
You can then turn off your phone again, reinsert your SIM card, turn your phone back and so on and so forth. It's been almost an hour and it is still working for me where I'm able to send and receive messages. Freaking hell, something I haven't been able to do since May this year!
I discovered this fix by accident when I updated the Facebook Messenger app on my-now replaced by the 5-Nexus 4 and just for the sake of it thought I'd give signing in a go. I was surprised that it worked. Naturally I tried it with the Nexus 5 and it worked too.
Happy days.
Click to expand...
Click to collapse
omg..that actually worked....THANKS HEAPS BROO!!

mversion said:
It looks like I have found the solution.
Step 1. Turn phone off
Step 2. Take out your SIM card
Step 3. Turn on phone
Step 4. Be amazed and shed tears of joy when you sign in to Messenger and it goes through without a hitch
You can then turn off your phone again, reinsert your SIM card, turn your phone back and so on and so forth. It's been almost an hour and it is still working for me where I'm able to send and receive messages. Freaking hell, something I haven't been able to do since May this year!
I discovered this fix by accident when I updated the Facebook Messenger app on my-now replaced by the 5-Nexus 4 and just for the sake of it thought I'd give signing in a go. I was surprised that it worked. Naturally I tried it with the Nexus 5 and it worked too.
Happy days.
Click to expand...
Click to collapse
If I could give you rep every day for the next year I would! Thank you so much.
I've also found that the above solution also works by toggling airplane mode instead of taking the sim card in and out, if you wish.

mversion said:
It looks like I have found the solution.
Step 1. Turn phone off
Step 2. Take out your SIM card
Step 3. Turn on phone
Step 4. Be amazed and shed tears of joy when you sign in to Messenger and it goes through without a hitch
You can then turn off your phone again, reinsert your SIM card, turn your phone back and so on and so forth. It's been almost an hour and it is still working for me where I'm able to send and receive messages. Freaking hell, something I haven't been able to do since May this year!
I discovered this fix by accident when I updated the Facebook Messenger app on my-now replaced by the 5-Nexus 4 and just for the sake of it thought I'd give signing in a go. I was surprised that it worked. Naturally I tried it with the Nexus 5 and it worked too.
Happy days.
Click to expand...
Click to collapse
Thanks for posting this.
I followed your steps
Step 1. Turn phone off
Step 2. Take out your SIM card
Step 3. Turn on phone
Step 4 Logged in to Messenger and Pages Manager without issue
Step 5 Turned off the phone
Step 6 Put the SIM in
Step 7 Open Messenger and Pages Manager (both on WiFi and 4G)
Can't refresh the feed on pages manager or send any messages.
I'm on N5 - Optus 4G Network. HELP PLEASE:crying:

All good now. tried the AIRPLANE Mode

me_melb said:
All good now. tried the AIRPLANE Mode
Click to expand...
Click to collapse
I still have the problem. The FB Messenger and FB Pages Manger both stops working as soon as I change network. I mean from 4G to Wi-FI or Wi-Fi to 4G.

Related

Data not working on my wife's phone

My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
CodeMonk said:
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This does seem like a tower problem. However, if you want to troubleshoot, you could always reset your data settings via the Sprint ## codes.
For data, enter this code: ##3282# on your Dial Pad. Give it a second and it'll ask if you want to view or edit your settings. Trouble shooting this problem would mean you have to Edit the settings, but in order to edit them you need your MSL code, which can be obtained by either contacting Sprint CS and asking them for it; or you can search around here on XDA and I'm pretty sure some people posted other ways to get your code.
Once you have your MSL code, choose edit when you get the pop up window and then click on your menu button -- there should be an option for you to choose reset -- enter your MSL code and your phone will reboot.
This may or may not fix your problem; I've had success whenever I've had data problems.
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
On the taking a long time to ring:
1) Move the ringtone off the SDcard into the phone, in some cases the SD card is to slow to read it fast enough. - Worked for a buddy of mine
2) There is a polling rate you can set when you get the MSL - but I have heard sprint forces a particular rate from the tower even if the phone has one set. - This will also decrease battery life.
CodeMonk said:
My wife flashed her hero to the official sprint 2.1. She had never rooted or flashed a custom rom before, so her going to the official 2.1 didn't really bother me much. However, now she's running into an issue with her data not working. A couple days ago she noticed she wasn't getting her e-mail. Strangely enough, mine quite working too (I'm on fresh 2.1.1). I rebooted my phone and mine started working. So I went to her wireless and network settings and turned off her data. I then turned it back on and after 30 seconds or so it said it was connected and everything started working just fine.
The strange part is there are no errors and even when the phone tries to check e-mail, it doesn't report any errors. Now, on my phone when this happened, my HTC Mail app threw a fit because it couldn't connect to the exchange server. Since I could refresh my gmail account and got no errors I thought it was just our exchange server. I signed into my account on my PC (for exchange) and it was in fact working fine. After I rebooted (just this one time as mentioned above) gmail kicked off with new mail and exchange connected fine.
Today, she has told me 3 times now that she went in and reset the connection (turn it off and back on) and a while later it would quit working again. She turns her phone off every night, but for good measure I am having her reboot it now.
Anyone else have this issue? She never had this problem on 1.5, so I don't think it's hardware. I've only had the issue once, but I'm also not in her area right now (tower related, maybe? My data borked when I was at home where she is at right now).
Thanks
Click to expand...
Click to collapse
This may be too obvious of an answer, but have you tried using the device self service tool and updating your profile and prl?
CodeMonk said:
Hey thanks! I did a search for MSL and found a thread with a procedure to get it through CDMA workshop but the drivers don't want to work with Windows 7 x64.
However, my wife was complaining the other day that it takes a long time for her phone to start ringing when someone calls. I think I'll call sprint tonight when I get home and just tell them I need to fix that and see if they give me the MSL... Might kill two birds with one stone.
Click to expand...
Click to collapse
No problem, hope everything works out.
I had the same problem, took it to the sprint store (Waste of time!) and ended up hard resetting it, seems to have fixed the problem. you can hard reset by turning off the phone and then holding down the end, back and home buttons and selecting "clear storage" or "clear user data" (sorry, can't remember the exact wording). It will completely reset the software but it will wipe the data off your phone.
I got her MSL code via the logcat method that was just recently posted and reset her data and also changed her slot index. Although some people say that it is overridden at the tower, I also changed her priority. I updated her PRL as well. Before, it was ringing after I would hear about 3.5 rings, sometimes 4 full rings. Now it's ringing on the second ring. Also, her data was essentially turning off after about 30 minutes. After doing all of the above, she is saying it hasn't stopped working yet.
Thanks for all the suggestions, looks like it might be fixed.
Well it's still not fixed. She has it happen a couple times a day and now my phone is doing it too. It's not happening consistently that I can tell, just seems to randomly stop working.
Also, I'm on Fresh 2.1.2 and I'm getting some really really bad lag. I don't use any custom ringtones, just the ones that came with the phone and sometimes my phone will start to ring and the only way I know is because the vibrate starts. Then a good 3 seconds later I'm still getting a black screen as the phone is trying to tell me who it is.
I will randomly pick up my phone to surf the web too and it won't respond or do anything for like a good 10 - 15 seconds. I open up ES Task Manager and usually one of the mail apps is trying to update with like a 5% - 10% cpu usage, but that's all that has any CPU percentage. I'm not really sure what to try next. I've removed some apps that I don't really use and a couple that I just recently installed just to see if they are the culprit.
I'm using the Launcher Pro Beta too. Maybe that's it?
I've had a similar issue... only happened to me a couple of times since the update though... but I've just been turning "airplane" mode on and then off it turns off the radio and then turns it back on... seems to have worked for me...
again.. for me it's only happened a couple of times since the update to 2.1 so it could be a different issue.
I never thought of airplane mode. Doing what her and I are doing just reconnects data, not turning the radio on and off. I'm going to have her try that next and see if that fixes it. She says that she turns the phone off every night, but maybe she isn't some nights.

Problems downloading from the market

For the past 48 hours I have been having problems downloading anything from the UK market? Everything stops at 'Starting download'. It had been working fine until then and I uninstalled the few apps I had recently installed to see if that was the problem but no joy.
When I turned my phone on this morning it downloaded all the updates I had been trying to get yesterday so I assumed it was working. When I then tried to download some more updates the problem was there again. Any ideas why this is happening?
I am running Cronos 2.1.3
I had the same problem yesterday. Rebooting the phone did nothing. However, I saw a post that said switching on airplane mode and then disabling it might work. Fortunately, it did. Hope it does for you.
o thought it was jsut me. Although the problem fixed itself after a reboot, and is fine now.
Running VillainROM 10.3.
I thought it had somethign to do with my phones low storage.
Android Marketplace
Is anyone still having problems downloading today?
I've just got back Hero back after HTC fixed the screen so I'm looking to reinstall all my apps - however nothing will download at all. I've tried WiFi, 3G, rebooting the phone, switching airplane mode on/off, logging in & out of googletalk & also hard resetting.
Still all I get is "starting download" and nothing else.
I can't see of anything else to try.
clobber said:
I had the same problem yesterday. Rebooting the phone did nothing. However, I saw a post that said switching on airplane mode and then disabling it might work. Fortunately, it did. Hope it does for you.
Click to expand...
Click to collapse
Thanks. Seems to have worked. I found that I had to leave airplane mode on for a while before turning off. If I turn it off and then straight back on doesn't seem to work
This is now getting stranger and stranger.
I left the phone overnight and awoke to find that about half a dozen apps that I'd previously downloaded (they show in my download list but not currently installed as the phones been wiped) had actually downloaded and installed without any problems at all.
The other half dozen or so apps haven't downloaded yet. And the ones that I actually told it to download also haven't.
I've left the phone for another 6-7 hours this morning while I was out .... and still nothing has downloaded. I've got 2 things that say "starting download" and that's it.
Yeah - I'm back to having the problem again. I'll try turning airplane mode on for a while. This is really strange. I wonder if we have not installed the same application (or an update) that caused this. I think most recently I installed the latest Evernote. Did you happen to do that as well?
clobber said:
Yeah - I'm back to having the problem again. I'll try turning airplane mode on for a while. This is really strange. I wonder if we have not installed the same application (or an update) that caused this. I think most recently I installed the latest Evernote. Did you happen to do that as well?
Click to expand...
Click to collapse
I don't have Evernote. I also uninstalled apps I had recently downloaded.
As far as i know IT is a market Problem. Some have it, other Not. Two friends have the same problem, one with a g1 and the other with a legend. Google says it could take time till tomorrow.
Cheers
Sent from my HTC Hero using Tapatalk
In a post in this thread http://android.modaco.com/content/t-mobile-pulse-pulse-modaco-com/315840/android-market-resolved/ someone claims that this is the fix:
Turns out google have screwed up some (if not all) UK accounts with the switch to GMail.
The fix is simple. Change your account from @googlemail to @gmail, wait an hour (recommend 2) then factory reset your phone, sign into your google account (@gmail) and your good to go
You can change your account from @googlemail to @gmail in the GMail setting (On a desktop computer not a phone) The option is in tiny writing
Click to expand...
Click to collapse
Before I try this I wanted to ask: Is everyone having problems in the UK and do you all have @googlemail email addresses?
Neo Cortex said:
In a post in this thread http://android.modaco.com/content/t-mobile-pulse-pulse-modaco-com/315840/android-market-resolved/ someone claims that this is the fix:
Before I try this I wanted to ask: Is everyone having problems in the UK and do you all have @googlemail email addresses?
Click to expand...
Click to collapse
I was having the market problem from Thursday to Sunday last week, changing my Google account to @gmail.com and doing a factory reset (I didn't read anything about the 2 hour wait, so skipped that step) fixed it for me. The other potential fixes I read about like opening GTalk, turning Airplane mode on and off did nothing for me.
I had the same problem. I tried wiping cache from recovery and applications menu. In the end I juts re-flashed after a Titanium backup which solved the issue. I was running VillainROM 12
I have changed my email from @googlemail to @gmail, done a factory reset and the market seems to be working. A PITA: thanks Google
Yeah - I've got a U.K. googlemail address. I was a little hesitant to switch from googlemail to gmail because I thought people had a lot of problems with that. Do your paid apps get transferred?
clobber said:
Yeah - I've got a U.K. googlemail address. I was a little hesitant to switch from googlemail to gmail because I thought people had a lot of problems with that. Do your paid apps get transferred?
Click to expand...
Click to collapse
Mine seem to have been transferred fine.
I had the same problem. Changing my email from [email protected] to [email protected] in google account settings fixed it.
Sent from my Hero using XDA App
By factory reset, do you mean a full wipe? So I'd have to install all my apps again?
Sorry for being a bit thick but if I'm going to do a wipe, may as well change the ROM again
Yup. Full wipe

[Q] Market Apps Won't DL W/O Wifi

Hi guys, I am having a problem with downloading apps through cellular data on my mytouch 4g. I can download them fine if I am on wifi but it gets stuck on "starting download" progress bar without it. I've tried clearing the data for the market app, restoring it back to factory, and the google talk sign in; none of these worked for me. This is driving me crazy and any help would be greatly appreciated.
Update: Fixed nvm
How did you fix it?
yeah how you fixed it would be nice as mine is doing the same thing... ugh wish t-mo could have just brought a legit phone out
Turn On Wifi
Even if there is no wifi connection, on my MT4G the wifi has to be enabled for the market to download.
I think this may be fixed on the new update that came out today. I still haven't seen my update yet. :-( mine still does this too.
Sent from my HTC Glacier using XDA App
stoute said:
I think this may be fixed on the new update that came out today. I still haven't seen my update yet. :-( mine still does this too.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Go into settings/wireless networks/mobile network or operator and select Tmobile network. Even it is checked select it and make sure your phone is gsm/wcdma checked. WCDMA only created problem for me. Also if you have temp root you will not get the update as long as it is running on your phone. In addition, if you disabled any bloatware you have to restore it before the update. Once I disabled Visionary and restored back to factory I got the update in a couple of hours.
This is a really weird problem but it has to do something with the connection to the google servers (mainly google talk). This is evident by the fact that you are signed off and can not connect to google talk when you're stuck on the starting download phase of downloading the app(s). There are two ways around this problem that I've seen so far
1. Before you want to download an app, run google talk and make sure you're signed in, then sign out and sign in again. Go download the app(s) afterwards. Once you do this after you first power on the phone, it should last until you power it off.
2. Another way is go and try to download an app(s) you want and it will be stuck on the starting download bar. DO NOT cancel the download, just restart the phone and it should start downloading once the phone is back on.
P.S. The update did not fix this issue because I still have to deal with it.
If I learn anything new, I will keep you posted.
kamasi36 said:
Also if you have temp root you will not get the update as long as it is running on your phone.
Click to expand...
Click to collapse
I got the update with Superuser and root just fine.
Not to rub it in, but I'm really glad that I am not experiencing this problem. I'm liking the phone too much to have a reason to bring it back!
Ok I have found out that the Google talk sign out sign in trick does not always work while the restarting one always works. It definitely is something to do the Google servers and the way the phone syncs with them. What I found interesting is that when you open the market app, immediately experience this problem as you can not sync under accounts settings and services like Google talk stop working. Another thing is that it seems to be the HSPA and HSPA+ connections causing the issue, the apps won't dl on them but it will start immediately as your phone drops to edge. I don't know if this is a hardware, software issue with the phone or the Google servers getting adjusted to the mytouch 4gs since they just came out.
Think I'm going to exchange my phone since not a lot of people have this problem.
Sorry to bring up an old thread but i'm now having this issue aswell. I've tried to clear data, can't download on Wifi or 3g. When i click ok it just says the download will be started and nothing happens, Sometimes if i play around i can get it to go to say starting download but just sits there then i will get either a network error to retry or cancel. Sometimes it's just a download unsuccessful and i click ok.
I tried resetting aswell and still same issue. Not sure how to sign out of google talk.. haven't quit got the hang of android yet but i'm actually not happy right now!

Problems with Market

WTH is going on!? The last 2 weeks Market has been flaky at best. I click to update/download something and it just hangs. Come back to it hours later and the program I clicked on 3 hours ago is finally installed.
I'm on stock, rooted with 1 click. Anyone else seeing this problem?
I posed this earlier in IRC. what I do is sign in and out of Google Talk. Seems to clear it up.
Google talk is pre-installed on your phone. The app is called talk.
Quicksand Jesus said:
I posed this earlier in IRC. what I do is sign in and out of Google Talk. Seems to clear it up.
Google talk is pre-installed on your phone. The app is called talk.
Click to expand...
Click to collapse
I can sign out of Google talk but I can sign back in. I reboot the phone and still have the same issue. I've been having this issue for the past week so something makes me thing it's the market/sprint.
blazinazn said:
WTH is going on!? The last 2 weeks Market has been flaky at best. I click to update/download something and it just hangs. Come back to it hours later and the program I clicked on 3 hours ago is finally installed.
I'm on stock, rooted with 1 click. Anyone else seeing this problem?
Click to expand...
Click to collapse
Ok, to me, you just confirmed that it's a Sprint/Google connection issue. A few people in the Evo forum are having the same problems. Some people weren't even rooted and were having the same problems.
It seems to affect all google apps including Market, Gtalk, Gmail, etc. The apps seem to hang or give me a server error. My problems just started last night and I too am rooted. Luckily, like I said before, it seems to affect rooted and unrooted users.
I called up Sprint and they wanted me to do a hard reset (of course), but I refuse to since these seem like bigger problems, and they probably can't be solved on the phone level, but rather on the network level.
Hopefully they can find the problem soon!
Great, now I can't login to talk or use the market.
I rebooted a couple times and it worked for a couple mins, then stopped again. I'm gonna go with this is a Google problem, doesn't work when I use wifi either.
Fix for Wifi issues with Samsung Epic
So ever since I rooted my phone I've had issues with wifi for use with anything such as the market, web browser, sms, you name it.
Found that there is a file that is easily corruptible and can easily be fixed thankfully with a free app from the market called Android Mate.
You'll have to have your phone rooted and then navigate to the phones base directory then go here: /data/wifi/ and delete this file: bcm_supp.conf
Android Mate seems to have issues with navigating the base folder (root directory) so for me I went to the data folder and had to manually type in /wifi and it pulled up the bcm_Supp.comf file and I deleted it and rebooted my phone and presto no more issues.
Hope this helps a few people
I am unrooted and am having the exact same problem. Both with market and gmail. I can't even get emails half the time or hardly ever even see the apps I've downloaded in market! Very frustrating!
Sent from my SPH-D700 using XDA App
Someone at Howard Forums reported they can't even get to sites like google.com and Gmail from their laptop when connected to the internet via their Sprint data card.
Today, Google Talk FC's for me every time I try to start it.

Interesting problem after rooting (solved)

I have a Tmobile G2 that I just got a week ago. I played around with it for a couple days before deciding to root it, but finally pulled the trigger. Two days after rooting it a very strange thing happened. In the middle of the evening some of my Google applications stopped syncing. Gmail, Voice, and Contacts stopped. Drive still worked. Hangouts still worked... It was just weird. I clicked around for awhile and hit the interwebs to find the solution or to see if there was some widespread google outage again, but nothing.
I did everything I could think of, and then I finally clicked the option to take the phone back to stock. I know it wasn't going to take away my root, but at this point I wasn't thinking root was the problem. I just thought maybe I installed something that messed up the phone or something. Anyway, I took it back to normal and now the problem was weirder. It wouldn't even let me connect my Google account (or any google account) to the phone. It kept saying there was some sort of server error. I called TMO support and they couldn't figure it out either. They gave me a number to call Google support to let them fix it. They said that this was a 'known issue' and google support would be the one to fix it.
I kind of got nervous that they were going to creep into my phone or something and void my warranty. If my phone was broken and wouldn't connect to Google anymore then I at least wanted to be able to return it to the store and get a new one. I kinda like this device. So I un-rooted it and took it way back to stock. That fixed the problem. I don't know why, but it did. It left SU on the phone, so I'll have to get that off if it has issues again, but for now it is working fine.
Any idea why it would have just suddenly stopped connecting to Google? It connected to Drive just fine and several other apps, but the important ones wouldn't work. Unrooting it did the trick, but that would suck if you have a really great setup built. Oh well... The price you pay for being a hacker I guess.
ocdetails said:
I have a Tmobile G2 that I just got a week ago. I played around with it for a couple days before deciding to root it, but finally pulled the trigger. Two days after rooting it a very strange thing happened. In the middle of the evening some of my Google applications stopped syncing. Gmail, Voice, and Contacts stopped. Drive still worked. Hangouts still worked... It was just weird. I clicked around for awhile and hit the interwebs to find the solution or to see if there was some widespread google outage again, but nothing.
I did everything I could think of, and then I finally clicked the option to take the phone back to stock. I know it wasn't going to take away my root, but at this point I wasn't thinking root was the problem. I just thought maybe I installed something that messed up the phone or something. Anyway, I took it back to normal and now the problem was weirder. It wouldn't even let me connect my Google account (or any google account) to the phone. It kept saying there was some sort of server error. I called TMO support and they couldn't figure it out either. They gave me a number to call Google support to let them fix it. They said that this was a 'known issue' and google support would be the one to fix it.
I kind of got nervous that they were going to creep into my phone or something and void my warranty. If my phone was broken and wouldn't connect to Google anymore then I at least wanted to be able to return it to the store and get a new one. I kinda like this device. So I un-rooted it and took it way back to stock. That fixed the problem. I don't know why, but it did. It left SU on the phone, so I'll have to get that off if it has issues again, but for now it is working fine.
Any idea why it would have just suddenly stopped connecting to Google? It connected to Drive just fine and several other apps, but the important ones wouldn't work. Unrooting it did the trick, but that would suck if you have a really great setup built. Oh well... The price you pay for being a hacker I guess.
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Click to collapse
Google had problems with their servers, many services were unavailable... had most probably nothing to do with you rooting...
You just picked the right time to do that.
Google from time to time have some problems. But not related to rooting.
PAGOT said:
Google had problems with their servers, many services were unavailable... had most probably nothing to do with you rooting...
You just picked the right time to do that.
Google from time to time have some problems. But not related to rooting.
Click to expand...
Click to collapse
That's kind of what I thought, but it was miraculously healed when I unrooted it. It could have just been strange timing, but there was nothing on the web about anybody else having this issue. I'll root it again and see what happens. There are some definite advantages to root access that I don't want to lose, but getting my email and texts are pretty important too, so....
ocdetails said:
That's kind of what I thought, but it was miraculously healed when I unrooted it. It could have just been strange timing, but there was nothing on the web about anybody else having this issue. I'll root it again and see what happens. There are some definite advantages to root access that I don't want to lose, but getting my email and texts are pretty important too, so....
Click to expand...
Click to collapse
Seriously??? The web was full of it ...
read here for example http://techcrunch.com/2014/01/24/gm...mails-to-be-sent-to-one-mans-hotmail-account/
http://techcrunch.com/2014/01/24/gmail-goes-down-across-the-world/
PAGOT said:
Seriously??? The web was full of it ...
read here for example http://techcrunch.com/2014/01/24/gm...mails-to-be-sent-to-one-mans-hotmail-account/
http://techcrunch.com/2014/01/24/gmail-goes-down-across-the-world/
Click to expand...
Click to collapse
I'm talking about this past Saturday morning, though. February 1st. I know about the google issue a week or two ago, but this was only affecting my mobile apps and wasn't the same thing. I was able to access gmail on the computer just fine. I could even access it from the phone's browser fine, but connecting the Google account to the phone was not possible. All I kept getting was 'cannot make a reliable connection to the server' error, so that is why I took the phone back to stock and then all the way back to unrooted. Unrooting it solved it, so I don't think it was just a google server issue which only affected me between the hours of 7:30 on Friday night till Saturday afternoon when I finally gave up and unrooted. It could have been connected, but I doubt it.
Which rooting guide did you follow?
Sent from my LG-D802 using Tapatalk
ocdetails said:
I'm talking about this past Saturday morning, though. February 1st. I know about the google issue a week or two ago, but this was only affecting my mobile apps and wasn't the same thing. I was able to access gmail on the computer just fine. I could even access it from the phone's browser fine, but connecting the Google account to the phone was not possible. All I kept getting was 'cannot make a reliable connection to the server' error, so that is why I took the phone back to stock and then all the way back to unrooted. Unrooting it solved it, so I don't think it was just a google server issue which only affected me between the hours of 7:30 on Friday night till Saturday afternoon when I finally gave up and unrooted. It could have been connected, but I doubt it.
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Click to collapse
I'm having the same problem. I deleted my account and recreated it. But auto-sync does not work. This has nothing to do with syncing. That works - but I have to sync manually. If I manually sync it from either the app or from the accounts option in settings it works fine. But it won't sync again. I deleted the account, restarted the phone and added the account again. Still doesn't work. If you root it and run into the same problem, please post again. I'll unroot too then.
I know this used to work at some point. I don't know when it stopped working. But it's not been working for days now.
mrm43 said:
Which rooting guide did you follow?
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
I don't recall. The root part worked fine. I was able to use several of my apps which require root access and they all worked fine for a couple days. It just seems really random that this would all stop working one day.
So here is the timeline.....
Monday 1/27/14 - phone arrives
Wednesday - Rooted
Friday evening - Strange sync issues
Saturday morning - restored to stock while keeping root (did not solve problem and now I cannot connect any google account)
Saturday afternoon - unrooted and restored device (solved problem and google account synced fine after)
That was all in the same week. I've only had the phone since last Monday. It is worth saying that my HTC G2 and my wife's HTC G2 didn't have any issues with google syncing during this time. Totally different products, but I really tried to find anything to link the problem to something systemic and not just a device issue.
I haven't rooted it again just yet. I need to do it before I go too nuts re-installing the apks on my machine anyway. I'll definitely post again if I have problems again, but I really want to believe it was just something left over from whatever bug plagued Google a couple weeks ago.

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