[Q] Market Apps Won't DL W/O Wifi - myTouch 4G Q&A, Help & Troubleshooting

Hi guys, I am having a problem with downloading apps through cellular data on my mytouch 4g. I can download them fine if I am on wifi but it gets stuck on "starting download" progress bar without it. I've tried clearing the data for the market app, restoring it back to factory, and the google talk sign in; none of these worked for me. This is driving me crazy and any help would be greatly appreciated.

Update: Fixed nvm

How did you fix it?

yeah how you fixed it would be nice as mine is doing the same thing... ugh wish t-mo could have just brought a legit phone out

Turn On Wifi
Even if there is no wifi connection, on my MT4G the wifi has to be enabled for the market to download.

I think this may be fixed on the new update that came out today. I still haven't seen my update yet. :-( mine still does this too.
Sent from my HTC Glacier using XDA App

stoute said:
I think this may be fixed on the new update that came out today. I still haven't seen my update yet. :-( mine still does this too.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Go into settings/wireless networks/mobile network or operator and select Tmobile network. Even it is checked select it and make sure your phone is gsm/wcdma checked. WCDMA only created problem for me. Also if you have temp root you will not get the update as long as it is running on your phone. In addition, if you disabled any bloatware you have to restore it before the update. Once I disabled Visionary and restored back to factory I got the update in a couple of hours.

This is a really weird problem but it has to do something with the connection to the google servers (mainly google talk). This is evident by the fact that you are signed off and can not connect to google talk when you're stuck on the starting download phase of downloading the app(s). There are two ways around this problem that I've seen so far
1. Before you want to download an app, run google talk and make sure you're signed in, then sign out and sign in again. Go download the app(s) afterwards. Once you do this after you first power on the phone, it should last until you power it off.
2. Another way is go and try to download an app(s) you want and it will be stuck on the starting download bar. DO NOT cancel the download, just restart the phone and it should start downloading once the phone is back on.
P.S. The update did not fix this issue because I still have to deal with it.
If I learn anything new, I will keep you posted.

kamasi36 said:
Also if you have temp root you will not get the update as long as it is running on your phone.
Click to expand...
Click to collapse
I got the update with Superuser and root just fine.

Not to rub it in, but I'm really glad that I am not experiencing this problem. I'm liking the phone too much to have a reason to bring it back!

Ok I have found out that the Google talk sign out sign in trick does not always work while the restarting one always works. It definitely is something to do the Google servers and the way the phone syncs with them. What I found interesting is that when you open the market app, immediately experience this problem as you can not sync under accounts settings and services like Google talk stop working. Another thing is that it seems to be the HSPA and HSPA+ connections causing the issue, the apps won't dl on them but it will start immediately as your phone drops to edge. I don't know if this is a hardware, software issue with the phone or the Google servers getting adjusted to the mytouch 4gs since they just came out.
Think I'm going to exchange my phone since not a lot of people have this problem.

Sorry to bring up an old thread but i'm now having this issue aswell. I've tried to clear data, can't download on Wifi or 3g. When i click ok it just says the download will be started and nothing happens, Sometimes if i play around i can get it to go to say starting download but just sits there then i will get either a network error to retry or cancel. Sometimes it's just a download unsuccessful and i click ok.
I tried resetting aswell and still same issue. Not sure how to sign out of google talk.. haven't quit got the hang of android yet but i'm actually not happy right now!

Related

market wont download when on wifi

has anyone run into the problem where the market wont download apps on wifi?? the app just sits at "downloading" but never starts, nor does it show up in notifications. as soon as i bump over to 3g everything is fine..
Sent from my HTC Magic using the XDA mobile application powered by Tapatalk
Yeah, there are a few issues with the market. I'm not sure if they are worldwide, or if it is just something we see up here in the Great White North. I've found that you can turn your wifi off, then immediately flip it back on again if you want to try and spare yourself the data usage just to download a couple apps. You can also try the old GTalk method. If you are signed into GTalk, sign out. If you aren't signed in, you guessed it, go ahead and sign in. I have no clue why GTalk should have any ties with the market whatsoever, but I actually got that fix from Google's Android help site itself. If anyone else knows any other solutions, or possibly a full fix for it, I'm all ears too. This bug drives me and my girlfriend both crazy, especially since she still has no data from the whole GPS/911 fiasco.

market doesnt work!

Just got the phone today, have an issue with the market. Every app I try to download, fails, says thatcdownload was not successful. Any ideas? Anybody else having problems? Also, if I try and do factory data reset, it fails as well.
Odd man, no issue here... sorry I cant offer anything up.
no everything ok here but i do have an isue with Google GPS on the maps??
no problems with market either.
My Market keeps losing connection every now and then.
Market works fine for me as well tho on occasion it takes a little while to load the "services description" after hitting install on an application.
I had no problems what so ever with the market before i rooted the phone
^ that makes it sound like you have an issue AFTER rooting? But you did not explain.... so I assume you do not have an issue?
s15274n said:
^ that makes it sound like you have an issue AFTER rooting? But you did not explain.... so I assume you do not have an issue?
Click to expand...
Click to collapse
Haven't rooted it yet even. I'm thinking something wrong with the rom on my phone. Am at the gym now, was going to go to the store and try to get a replacement after.
Just picked up a brand new vibrant and I'm having market issues. Unsuccessful downloads. NO root BTW. Some apps initially installed but now it doesn't work anymore despite several reboots
s15274n said:
^ that makes it sound like you have an issue AFTER rooting? But you did not explain.... so I assume you do not have an issue?
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Click to collapse
Correct. I was chiming in that I had no issues until I changed something.
gagan512 said:
Just picked up a brand new vibrant and I'm having market issues. Unsuccessful downloads. NO root BTW. Some apps initially installed but now it doesn't work anymore despite several reboots
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Click to collapse
Just came back from Tmobile. Got a replacement, tested market at the store and updated maps and installed Pandora with no issues. Drove home, issue came back! Blenheim, it is not my phone, something is going on here!
afive720 said:
Just came back from Tmobile. Got a replacement, tested market at the store and updated maps and installed Pandora with no issues. Drove home, issue came back! Blenheim, it is not my phone, something is going on here!
Click to expand...
Click to collapse
spoke to the folks over at tmobile611 and they said that since our plans get 'reset' when buying a new phone, such issues are possible. they advised the usual 48hr period to see if the problem goes away.
interestingly, my 3g works for web browsing and everything else. its only the market that's having an issue, even over WiFi.
gagan512 said:
spoke to the folks over at tmobile611 and they said that since our plans get 'reset' when buying a new phone, such issues are possible. they advised the usual 48hr period to see if the problem goes away.
interestingly, my 3g works for web browsing and everything else. its only the market that's having an issue, even over WiFi.
Click to expand...
Click to collapse
Unlikely, I paid full retail as I am on even more plus and I'm not even the primary on my account. My gf got the slide last week, she hasn't had any problems like this.
I fixed it!!! Not sure which one of the things did it, but here is what I've done!
A) in settings, manage apps, clear cache for market AND market updater AND download manager. I also force stopped them all!
B) under settings, manage networks, switched to 2g only for 39 seconds, then unchecked the box again. After, I went ahead and searched for networks and hit select automatically.
Then bow market is working, knock on the wood!
afive720 said:
I fixed it!!! Not sure which one of the things did it, but here is what I've done!
A) in settings, manage apps, clear cache for market AND market updater AND download manager. I also force stopped them all!
B) under settings, manage networks, switched to 2g only for 39 seconds, then unchecked the box again. After, I went ahead and searched for networks and hit select automatically.
Then bow market is working, knock on the wood!
Click to expand...
Click to collapse
no luck here..
tried the steps u've mentioned a couple times over. cleared the cache, switched to 2g then back to 3g, still getting the download error. =/
gagan512 said:
no luck here..
tried the steps u've mentioned a couple times over. cleared the cache, switched to 2g then back to 3g, still getting the download error. =/
Click to expand...
Click to collapse
interesting.. i put my SIM back in my mytouch3g and the market worked just fine (after it prompted me to enter my password again).
put the SIM back in the Vibrant, entered market, input password on being asked, and AGAIN NO DOWNLOADS!
gagan512 said:
interesting.. i put my SIM back in my mytouch3g and the market worked just fine (after it prompted me to enter my password again).
put the SIM back in the Vibrant, entered market, input password on being asked, and AGAIN NO DOWNLOADS!
Click to expand...
Click to collapse
Danger, I'm sorry, that's what I've done and it still is working. Annoying issue for sure, if I find anything else, I will post it here. Maybe somebody else has a better solution?
I am having problems with my market as well and the above suggestion didn't help. Suck!
the advice given to me over in the root your vibrant thread was to sign into google talk first, then open the market. It works, most of the time, although the majority of the time it doesnt install the first time and I have to hit retry once or twice. But it does work.

Problems downloading from the market

For the past 48 hours I have been having problems downloading anything from the UK market? Everything stops at 'Starting download'. It had been working fine until then and I uninstalled the few apps I had recently installed to see if that was the problem but no joy.
When I turned my phone on this morning it downloaded all the updates I had been trying to get yesterday so I assumed it was working. When I then tried to download some more updates the problem was there again. Any ideas why this is happening?
I am running Cronos 2.1.3
I had the same problem yesterday. Rebooting the phone did nothing. However, I saw a post that said switching on airplane mode and then disabling it might work. Fortunately, it did. Hope it does for you.
o thought it was jsut me. Although the problem fixed itself after a reboot, and is fine now.
Running VillainROM 10.3.
I thought it had somethign to do with my phones low storage.
Android Marketplace
Is anyone still having problems downloading today?
I've just got back Hero back after HTC fixed the screen so I'm looking to reinstall all my apps - however nothing will download at all. I've tried WiFi, 3G, rebooting the phone, switching airplane mode on/off, logging in & out of googletalk & also hard resetting.
Still all I get is "starting download" and nothing else.
I can't see of anything else to try.
clobber said:
I had the same problem yesterday. Rebooting the phone did nothing. However, I saw a post that said switching on airplane mode and then disabling it might work. Fortunately, it did. Hope it does for you.
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Click to collapse
Thanks. Seems to have worked. I found that I had to leave airplane mode on for a while before turning off. If I turn it off and then straight back on doesn't seem to work
This is now getting stranger and stranger.
I left the phone overnight and awoke to find that about half a dozen apps that I'd previously downloaded (they show in my download list but not currently installed as the phones been wiped) had actually downloaded and installed without any problems at all.
The other half dozen or so apps haven't downloaded yet. And the ones that I actually told it to download also haven't.
I've left the phone for another 6-7 hours this morning while I was out .... and still nothing has downloaded. I've got 2 things that say "starting download" and that's it.
Yeah - I'm back to having the problem again. I'll try turning airplane mode on for a while. This is really strange. I wonder if we have not installed the same application (or an update) that caused this. I think most recently I installed the latest Evernote. Did you happen to do that as well?
clobber said:
Yeah - I'm back to having the problem again. I'll try turning airplane mode on for a while. This is really strange. I wonder if we have not installed the same application (or an update) that caused this. I think most recently I installed the latest Evernote. Did you happen to do that as well?
Click to expand...
Click to collapse
I don't have Evernote. I also uninstalled apps I had recently downloaded.
As far as i know IT is a market Problem. Some have it, other Not. Two friends have the same problem, one with a g1 and the other with a legend. Google says it could take time till tomorrow.
Cheers
Sent from my HTC Hero using Tapatalk
In a post in this thread http://android.modaco.com/content/t-mobile-pulse-pulse-modaco-com/315840/android-market-resolved/ someone claims that this is the fix:
Turns out google have screwed up some (if not all) UK accounts with the switch to GMail.
The fix is simple. Change your account from @googlemail to @gmail, wait an hour (recommend 2) then factory reset your phone, sign into your google account (@gmail) and your good to go
You can change your account from @googlemail to @gmail in the GMail setting (On a desktop computer not a phone) The option is in tiny writing
Click to expand...
Click to collapse
Before I try this I wanted to ask: Is everyone having problems in the UK and do you all have @googlemail email addresses?
Neo Cortex said:
In a post in this thread http://android.modaco.com/content/t-mobile-pulse-pulse-modaco-com/315840/android-market-resolved/ someone claims that this is the fix:
Before I try this I wanted to ask: Is everyone having problems in the UK and do you all have @googlemail email addresses?
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Click to collapse
I was having the market problem from Thursday to Sunday last week, changing my Google account to @gmail.com and doing a factory reset (I didn't read anything about the 2 hour wait, so skipped that step) fixed it for me. The other potential fixes I read about like opening GTalk, turning Airplane mode on and off did nothing for me.
I had the same problem. I tried wiping cache from recovery and applications menu. In the end I juts re-flashed after a Titanium backup which solved the issue. I was running VillainROM 12
I have changed my email from @googlemail to @gmail, done a factory reset and the market seems to be working. A PITA: thanks Google
Yeah - I've got a U.K. googlemail address. I was a little hesitant to switch from googlemail to gmail because I thought people had a lot of problems with that. Do your paid apps get transferred?
clobber said:
Yeah - I've got a U.K. googlemail address. I was a little hesitant to switch from googlemail to gmail because I thought people had a lot of problems with that. Do your paid apps get transferred?
Click to expand...
Click to collapse
Mine seem to have been transferred fine.
I had the same problem. Changing my email from [email protected] to [email protected] in google account settings fixed it.
Sent from my Hero using XDA App
By factory reset, do you mean a full wipe? So I'd have to install all my apps again?
Sorry for being a bit thick but if I'm going to do a wipe, may as well change the ROM again
Yup. Full wipe

Problems with Market

WTH is going on!? The last 2 weeks Market has been flaky at best. I click to update/download something and it just hangs. Come back to it hours later and the program I clicked on 3 hours ago is finally installed.
I'm on stock, rooted with 1 click. Anyone else seeing this problem?
I posed this earlier in IRC. what I do is sign in and out of Google Talk. Seems to clear it up.
Google talk is pre-installed on your phone. The app is called talk.
Quicksand Jesus said:
I posed this earlier in IRC. what I do is sign in and out of Google Talk. Seems to clear it up.
Google talk is pre-installed on your phone. The app is called talk.
Click to expand...
Click to collapse
I can sign out of Google talk but I can sign back in. I reboot the phone and still have the same issue. I've been having this issue for the past week so something makes me thing it's the market/sprint.
blazinazn said:
WTH is going on!? The last 2 weeks Market has been flaky at best. I click to update/download something and it just hangs. Come back to it hours later and the program I clicked on 3 hours ago is finally installed.
I'm on stock, rooted with 1 click. Anyone else seeing this problem?
Click to expand...
Click to collapse
Ok, to me, you just confirmed that it's a Sprint/Google connection issue. A few people in the Evo forum are having the same problems. Some people weren't even rooted and were having the same problems.
It seems to affect all google apps including Market, Gtalk, Gmail, etc. The apps seem to hang or give me a server error. My problems just started last night and I too am rooted. Luckily, like I said before, it seems to affect rooted and unrooted users.
I called up Sprint and they wanted me to do a hard reset (of course), but I refuse to since these seem like bigger problems, and they probably can't be solved on the phone level, but rather on the network level.
Hopefully they can find the problem soon!
Great, now I can't login to talk or use the market.
I rebooted a couple times and it worked for a couple mins, then stopped again. I'm gonna go with this is a Google problem, doesn't work when I use wifi either.
Fix for Wifi issues with Samsung Epic
So ever since I rooted my phone I've had issues with wifi for use with anything such as the market, web browser, sms, you name it.
Found that there is a file that is easily corruptible and can easily be fixed thankfully with a free app from the market called Android Mate.
You'll have to have your phone rooted and then navigate to the phones base directory then go here: /data/wifi/ and delete this file: bcm_supp.conf
Android Mate seems to have issues with navigating the base folder (root directory) so for me I went to the data folder and had to manually type in /wifi and it pulled up the bcm_Supp.comf file and I deleted it and rebooted my phone and presto no more issues.
Hope this helps a few people
I am unrooted and am having the exact same problem. Both with market and gmail. I can't even get emails half the time or hardly ever even see the apps I've downloaded in market! Very frustrating!
Sent from my SPH-D700 using XDA App
Someone at Howard Forums reported they can't even get to sites like google.com and Gmail from their laptop when connected to the internet via their Sprint data card.
Today, Google Talk FC's for me every time I try to start it.

regaining data connection

Hi guys,
I tried to do a search but didn't find anything that worked...
I've been recently losing my 3g/1x data connection a lot for long periods of time (30 min or more). It's annoying since I can't check my e-mail, or listen to Pandora, basically all the things I got this phone for since I'm limited to what I can do on my computer at work.
Anyway, is there a bizarro fix for this? I've tried rebooting the phone, airplane mode on/off, and updating my profile. I remember with my old medium intelligence phone I could tell it to check my e-mail or something and trick it into waking up the data but no such luck as the phone complacently accepts there's a connection error.
Thanks in advance!
You may want to try letting folks know if you are running stock or a custom rom, which one it is and what modem version. Whenever I run into strange issues with my phone that isn't attributed to the rom I'm running, I just ODiN back and reflash through the process and that usually takes care of most problems. G'luck.
I have noticed mine does that too occasionally. Turning 4g on and then back off usually makes 3g start working again for me.
In my case my phone sometimes has trouble finding 3g after using wifi for a while, toggling 4g almost always makes 3g work again.
Sent from my SPH-D700 using XDA App
Oh right! I'm just on the stock rom.
Toggling 4g and wifi doesn't work for me. Thanks for the suggestion though.
It happens more at work so it probably has something to do with that. I generally always end up roaming but I haven't had trouble in the past with using roaming data. It still says unlimited on the Sprint account website and will come back every once and a while. (I know because it'll notify me of new mail or something random.)
are you in an area of low reception? that could cause it but not sure if there is a work around for it...
this same thing happens to my wife's epic.but not regularly..
I updated the prl and seems to stopped doing it,,
I was having the same issue coming out of Airplane mode. The 3G was coming back sporadically and then not at all. I called Sprint support and they had me do a phone Restore through the service menu ##3282# (you need your MSL) and it reset the phone like it was going through the activation process. It wasn't a factory reset so I didn't have to reinstall any apps. It did work the first time but after that it started happening again.
I finally went into the Sprint store and they did a hard reset, which is the same as a factory reset (I think) Settings>Privacy>Factory Data Reset. That was a couple of days ago and I haven't had the problem since.
Unfortunately, this requires completely wiping out your installed apps. I was on the stock rom and unrooted so I hadn't backed up with Titanium Backup (needs root). But I did use AppBak to backup my list of apps so that it was easier to restore them from the Market. If anyone knows a way to backup and restore similar to Titanium, that doesn't require root, let me know.
I was having the same problem with mine and nothing worked so they gave me another one. If it's that bad call sprint tech or take it they will probably give you another one
dennistpm said:
... If anyone knows a way to backup and restore similar to Titanium, that doesn't require root, let me know.
Click to expand...
Click to collapse
I use "Sprite Mechanic" for backing up my APK's to SD card. It only recognizes market and 3rd party installed apps. Can be found in the market for free.
Sent from my SPH-D700 using XDA App

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