Problems downloading from the market - Hero, G2 Touch General

For the past 48 hours I have been having problems downloading anything from the UK market? Everything stops at 'Starting download'. It had been working fine until then and I uninstalled the few apps I had recently installed to see if that was the problem but no joy.
When I turned my phone on this morning it downloaded all the updates I had been trying to get yesterday so I assumed it was working. When I then tried to download some more updates the problem was there again. Any ideas why this is happening?
I am running Cronos 2.1.3

I had the same problem yesterday. Rebooting the phone did nothing. However, I saw a post that said switching on airplane mode and then disabling it might work. Fortunately, it did. Hope it does for you.

o thought it was jsut me. Although the problem fixed itself after a reboot, and is fine now.
Running VillainROM 10.3.
I thought it had somethign to do with my phones low storage.

Android Marketplace
Is anyone still having problems downloading today?
I've just got back Hero back after HTC fixed the screen so I'm looking to reinstall all my apps - however nothing will download at all. I've tried WiFi, 3G, rebooting the phone, switching airplane mode on/off, logging in & out of googletalk & also hard resetting.
Still all I get is "starting download" and nothing else.
I can't see of anything else to try.

clobber said:
I had the same problem yesterday. Rebooting the phone did nothing. However, I saw a post that said switching on airplane mode and then disabling it might work. Fortunately, it did. Hope it does for you.
Click to expand...
Click to collapse
Thanks. Seems to have worked. I found that I had to leave airplane mode on for a while before turning off. If I turn it off and then straight back on doesn't seem to work

This is now getting stranger and stranger.
I left the phone overnight and awoke to find that about half a dozen apps that I'd previously downloaded (they show in my download list but not currently installed as the phones been wiped) had actually downloaded and installed without any problems at all.
The other half dozen or so apps haven't downloaded yet. And the ones that I actually told it to download also haven't.
I've left the phone for another 6-7 hours this morning while I was out .... and still nothing has downloaded. I've got 2 things that say "starting download" and that's it.

Yeah - I'm back to having the problem again. I'll try turning airplane mode on for a while. This is really strange. I wonder if we have not installed the same application (or an update) that caused this. I think most recently I installed the latest Evernote. Did you happen to do that as well?

clobber said:
Yeah - I'm back to having the problem again. I'll try turning airplane mode on for a while. This is really strange. I wonder if we have not installed the same application (or an update) that caused this. I think most recently I installed the latest Evernote. Did you happen to do that as well?
Click to expand...
Click to collapse
I don't have Evernote. I also uninstalled apps I had recently downloaded.

As far as i know IT is a market Problem. Some have it, other Not. Two friends have the same problem, one with a g1 and the other with a legend. Google says it could take time till tomorrow.
Cheers
Sent from my HTC Hero using Tapatalk

In a post in this thread http://android.modaco.com/content/t-mobile-pulse-pulse-modaco-com/315840/android-market-resolved/ someone claims that this is the fix:
Turns out google have screwed up some (if not all) UK accounts with the switch to GMail.
The fix is simple. Change your account from @googlemail to @gmail, wait an hour (recommend 2) then factory reset your phone, sign into your google account (@gmail) and your good to go
You can change your account from @googlemail to @gmail in the GMail setting (On a desktop computer not a phone) The option is in tiny writing
Click to expand...
Click to collapse
Before I try this I wanted to ask: Is everyone having problems in the UK and do you all have @googlemail email addresses?

Neo Cortex said:
In a post in this thread http://android.modaco.com/content/t-mobile-pulse-pulse-modaco-com/315840/android-market-resolved/ someone claims that this is the fix:
Before I try this I wanted to ask: Is everyone having problems in the UK and do you all have @googlemail email addresses?
Click to expand...
Click to collapse
I was having the market problem from Thursday to Sunday last week, changing my Google account to @gmail.com and doing a factory reset (I didn't read anything about the 2 hour wait, so skipped that step) fixed it for me. The other potential fixes I read about like opening GTalk, turning Airplane mode on and off did nothing for me.

I had the same problem. I tried wiping cache from recovery and applications menu. In the end I juts re-flashed after a Titanium backup which solved the issue. I was running VillainROM 12

I have changed my email from @googlemail to @gmail, done a factory reset and the market seems to be working. A PITA: thanks Google

Yeah - I've got a U.K. googlemail address. I was a little hesitant to switch from googlemail to gmail because I thought people had a lot of problems with that. Do your paid apps get transferred?

clobber said:
Yeah - I've got a U.K. googlemail address. I was a little hesitant to switch from googlemail to gmail because I thought people had a lot of problems with that. Do your paid apps get transferred?
Click to expand...
Click to collapse
Mine seem to have been transferred fine.

I had the same problem. Changing my email from [email protected] to [email protected] in google account settings fixed it.
Sent from my Hero using XDA App

By factory reset, do you mean a full wipe? So I'd have to install all my apps again?
Sorry for being a bit thick but if I'm going to do a wipe, may as well change the ROM again

Yup. Full wipe

Related

market doesnt work!

Just got the phone today, have an issue with the market. Every app I try to download, fails, says thatcdownload was not successful. Any ideas? Anybody else having problems? Also, if I try and do factory data reset, it fails as well.
Odd man, no issue here... sorry I cant offer anything up.
no everything ok here but i do have an isue with Google GPS on the maps??
no problems with market either.
My Market keeps losing connection every now and then.
Market works fine for me as well tho on occasion it takes a little while to load the "services description" after hitting install on an application.
I had no problems what so ever with the market before i rooted the phone
^ that makes it sound like you have an issue AFTER rooting? But you did not explain.... so I assume you do not have an issue?
s15274n said:
^ that makes it sound like you have an issue AFTER rooting? But you did not explain.... so I assume you do not have an issue?
Click to expand...
Click to collapse
Haven't rooted it yet even. I'm thinking something wrong with the rom on my phone. Am at the gym now, was going to go to the store and try to get a replacement after.
Just picked up a brand new vibrant and I'm having market issues. Unsuccessful downloads. NO root BTW. Some apps initially installed but now it doesn't work anymore despite several reboots
s15274n said:
^ that makes it sound like you have an issue AFTER rooting? But you did not explain.... so I assume you do not have an issue?
Click to expand...
Click to collapse
Correct. I was chiming in that I had no issues until I changed something.
gagan512 said:
Just picked up a brand new vibrant and I'm having market issues. Unsuccessful downloads. NO root BTW. Some apps initially installed but now it doesn't work anymore despite several reboots
Click to expand...
Click to collapse
Just came back from Tmobile. Got a replacement, tested market at the store and updated maps and installed Pandora with no issues. Drove home, issue came back! Blenheim, it is not my phone, something is going on here!
afive720 said:
Just came back from Tmobile. Got a replacement, tested market at the store and updated maps and installed Pandora with no issues. Drove home, issue came back! Blenheim, it is not my phone, something is going on here!
Click to expand...
Click to collapse
spoke to the folks over at tmobile611 and they said that since our plans get 'reset' when buying a new phone, such issues are possible. they advised the usual 48hr period to see if the problem goes away.
interestingly, my 3g works for web browsing and everything else. its only the market that's having an issue, even over WiFi.
gagan512 said:
spoke to the folks over at tmobile611 and they said that since our plans get 'reset' when buying a new phone, such issues are possible. they advised the usual 48hr period to see if the problem goes away.
interestingly, my 3g works for web browsing and everything else. its only the market that's having an issue, even over WiFi.
Click to expand...
Click to collapse
Unlikely, I paid full retail as I am on even more plus and I'm not even the primary on my account. My gf got the slide last week, she hasn't had any problems like this.
I fixed it!!! Not sure which one of the things did it, but here is what I've done!
A) in settings, manage apps, clear cache for market AND market updater AND download manager. I also force stopped them all!
B) under settings, manage networks, switched to 2g only for 39 seconds, then unchecked the box again. After, I went ahead and searched for networks and hit select automatically.
Then bow market is working, knock on the wood!
afive720 said:
I fixed it!!! Not sure which one of the things did it, but here is what I've done!
A) in settings, manage apps, clear cache for market AND market updater AND download manager. I also force stopped them all!
B) under settings, manage networks, switched to 2g only for 39 seconds, then unchecked the box again. After, I went ahead and searched for networks and hit select automatically.
Then bow market is working, knock on the wood!
Click to expand...
Click to collapse
no luck here..
tried the steps u've mentioned a couple times over. cleared the cache, switched to 2g then back to 3g, still getting the download error. =/
gagan512 said:
no luck here..
tried the steps u've mentioned a couple times over. cleared the cache, switched to 2g then back to 3g, still getting the download error. =/
Click to expand...
Click to collapse
interesting.. i put my SIM back in my mytouch3g and the market worked just fine (after it prompted me to enter my password again).
put the SIM back in the Vibrant, entered market, input password on being asked, and AGAIN NO DOWNLOADS!
gagan512 said:
interesting.. i put my SIM back in my mytouch3g and the market worked just fine (after it prompted me to enter my password again).
put the SIM back in the Vibrant, entered market, input password on being asked, and AGAIN NO DOWNLOADS!
Click to expand...
Click to collapse
Danger, I'm sorry, that's what I've done and it still is working. Annoying issue for sure, if I find anything else, I will post it here. Maybe somebody else has a better solution?
I am having problems with my market as well and the above suggestion didn't help. Suck!
the advice given to me over in the root your vibrant thread was to sign into google talk first, then open the market. It works, most of the time, although the majority of the time it doesnt install the first time and I have to hit retry once or twice. But it does work.

G2 stopped auto syncing Gmail?

And iv checked everything, sync is enabled everywhere. If I turn off sync and turn it on again, whatever is waiting comes through, but then never again. I even just did a factory reset and flashed the new update, and its still broken, before and after update. WTH could cause Gmail to stop syncing that a factory reset wont fix?????
even i am facing the same problem since this morning....gmail wont auto sync!! i have to refresh it manually.
Another thing i noticed is that i cant find the visual voicemail app in the market...does anyone have the apk for it?
wow im glad to here its not just me, i missed about 2 days worth of emails (I should have known...no way i could actually go 2 days with out some bs from work) before i realized it
Me as well. I haven't updated my phone yet.. so I don't think it's the ota causing the issue. I've missed numerous emails since yesterday.
Glad its not just me, I wonder if Gmail is borked for everyone at the moment? Im surprised we're not hearing more about this....
ive done everything but a factory reset, i have not had gmail sync since about 12pm MST
try going into settings/applications and find gmail and click it. clear the cache first and see if it works, otherwise clear data... it'll resync from scratch. this happens randomly and this usually fixes it.
Sent from my T-Mobile G2 using XDA App
ive been doing that about once an hour, still nothing.
I did both of those things multiple times, they didnt help. Then I did a factory reset, that also did nothing. I feel like if a factory reset doesn't help the problem is probably on google's end.
Mine has been doing this since yesterday (before OTA) and has been doing it today as well (since OTA).
I had to load the shipping ROM due to deleting Google Goggles before the OTA. So I doubt if a factory reset or anything will help the situation. I'm not getting automatic syncing of Gmail at all. I believe its something on Google's end. Hopefully it gets sorted out soon.
Sent from my T-Mobile G2 using XDA App
I've updated with the OTA and my gmail is syncing, so I doubt it's the update that's causing the issue. I did have this happen to me before when gmail stopped syncing, but all I had to do was to go back to "settings" -> "accounts & sync" and turn on auto-sync for gmail again.
I am only getting my gmail via manually choosing refresh. Also, deleting on the phone will not delete on my computer. Annoying. This has happened before, and seems to get resolved in a couple of days.
Seems to be an issue with other Android handsets as well.
I have a link, from Google Support forum, but since I'm a new user here, it will not allow me to submit the link.
Seems like Google is working on a fix though.
Well, that makes me feel a little bit better.
I noticed yesterday it wasn't syncing, so I followed the normal clearing of cache and data, and checked all the syncing settings.
It definitely has to be an issue on the other end for everyone to be having this problem at the same time.
same here. I thought the G2 update messed up the Gmail sync, but then I realized that my Nexus One was doing the same thing as well which I use as a tablet from time to time via wifi. Let's be patient and have Google work the issue, just a matter of time.
Easy fix
Go to settings and disable auto sync
Then turn off phone
Turn phone back on
Go to settings and enable auto sync
This fixed my issue after installing the updated OTA
Sent from my T-Mobile G2 using XDA App
Tried dilfatx's fix to no avail. Hopefully Google fixes this up quickly.
You are correct.. it worked for me for few hours.. tested it out.. now its not sync again.. this is a whole other issue..
Sent from my T-Mobile G2 using XDA App
Android central is reporting some issues with Google and sync e-mail accounts. Apparently Google is already hard work resolving the issue.
IT HAS NOTHING TO DO WITH THE OTA UPDATE!!!!

[Q] Market Apps Won't DL W/O Wifi

Hi guys, I am having a problem with downloading apps through cellular data on my mytouch 4g. I can download them fine if I am on wifi but it gets stuck on "starting download" progress bar without it. I've tried clearing the data for the market app, restoring it back to factory, and the google talk sign in; none of these worked for me. This is driving me crazy and any help would be greatly appreciated.
Update: Fixed nvm
How did you fix it?
yeah how you fixed it would be nice as mine is doing the same thing... ugh wish t-mo could have just brought a legit phone out
Turn On Wifi
Even if there is no wifi connection, on my MT4G the wifi has to be enabled for the market to download.
I think this may be fixed on the new update that came out today. I still haven't seen my update yet. :-( mine still does this too.
Sent from my HTC Glacier using XDA App
stoute said:
I think this may be fixed on the new update that came out today. I still haven't seen my update yet. :-( mine still does this too.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Go into settings/wireless networks/mobile network or operator and select Tmobile network. Even it is checked select it and make sure your phone is gsm/wcdma checked. WCDMA only created problem for me. Also if you have temp root you will not get the update as long as it is running on your phone. In addition, if you disabled any bloatware you have to restore it before the update. Once I disabled Visionary and restored back to factory I got the update in a couple of hours.
This is a really weird problem but it has to do something with the connection to the google servers (mainly google talk). This is evident by the fact that you are signed off and can not connect to google talk when you're stuck on the starting download phase of downloading the app(s). There are two ways around this problem that I've seen so far
1. Before you want to download an app, run google talk and make sure you're signed in, then sign out and sign in again. Go download the app(s) afterwards. Once you do this after you first power on the phone, it should last until you power it off.
2. Another way is go and try to download an app(s) you want and it will be stuck on the starting download bar. DO NOT cancel the download, just restart the phone and it should start downloading once the phone is back on.
P.S. The update did not fix this issue because I still have to deal with it.
If I learn anything new, I will keep you posted.
kamasi36 said:
Also if you have temp root you will not get the update as long as it is running on your phone.
Click to expand...
Click to collapse
I got the update with Superuser and root just fine.
Not to rub it in, but I'm really glad that I am not experiencing this problem. I'm liking the phone too much to have a reason to bring it back!
Ok I have found out that the Google talk sign out sign in trick does not always work while the restarting one always works. It definitely is something to do the Google servers and the way the phone syncs with them. What I found interesting is that when you open the market app, immediately experience this problem as you can not sync under accounts settings and services like Google talk stop working. Another thing is that it seems to be the HSPA and HSPA+ connections causing the issue, the apps won't dl on them but it will start immediately as your phone drops to edge. I don't know if this is a hardware, software issue with the phone or the Google servers getting adjusted to the mytouch 4gs since they just came out.
Think I'm going to exchange my phone since not a lot of people have this problem.
Sorry to bring up an old thread but i'm now having this issue aswell. I've tried to clear data, can't download on Wifi or 3g. When i click ok it just says the download will be started and nothing happens, Sometimes if i play around i can get it to go to say starting download but just sits there then i will get either a network error to retry or cancel. Sometimes it's just a download unsuccessful and i click ok.
I tried resetting aswell and still same issue. Not sure how to sign out of google talk.. haven't quit got the hang of android yet but i'm actually not happy right now!

Interesting problem after rooting (solved)

I have a Tmobile G2 that I just got a week ago. I played around with it for a couple days before deciding to root it, but finally pulled the trigger. Two days after rooting it a very strange thing happened. In the middle of the evening some of my Google applications stopped syncing. Gmail, Voice, and Contacts stopped. Drive still worked. Hangouts still worked... It was just weird. I clicked around for awhile and hit the interwebs to find the solution or to see if there was some widespread google outage again, but nothing.
I did everything I could think of, and then I finally clicked the option to take the phone back to stock. I know it wasn't going to take away my root, but at this point I wasn't thinking root was the problem. I just thought maybe I installed something that messed up the phone or something. Anyway, I took it back to normal and now the problem was weirder. It wouldn't even let me connect my Google account (or any google account) to the phone. It kept saying there was some sort of server error. I called TMO support and they couldn't figure it out either. They gave me a number to call Google support to let them fix it. They said that this was a 'known issue' and google support would be the one to fix it.
I kind of got nervous that they were going to creep into my phone or something and void my warranty. If my phone was broken and wouldn't connect to Google anymore then I at least wanted to be able to return it to the store and get a new one. I kinda like this device. So I un-rooted it and took it way back to stock. That fixed the problem. I don't know why, but it did. It left SU on the phone, so I'll have to get that off if it has issues again, but for now it is working fine.
Any idea why it would have just suddenly stopped connecting to Google? It connected to Drive just fine and several other apps, but the important ones wouldn't work. Unrooting it did the trick, but that would suck if you have a really great setup built. Oh well... The price you pay for being a hacker I guess.
ocdetails said:
I have a Tmobile G2 that I just got a week ago. I played around with it for a couple days before deciding to root it, but finally pulled the trigger. Two days after rooting it a very strange thing happened. In the middle of the evening some of my Google applications stopped syncing. Gmail, Voice, and Contacts stopped. Drive still worked. Hangouts still worked... It was just weird. I clicked around for awhile and hit the interwebs to find the solution or to see if there was some widespread google outage again, but nothing.
I did everything I could think of, and then I finally clicked the option to take the phone back to stock. I know it wasn't going to take away my root, but at this point I wasn't thinking root was the problem. I just thought maybe I installed something that messed up the phone or something. Anyway, I took it back to normal and now the problem was weirder. It wouldn't even let me connect my Google account (or any google account) to the phone. It kept saying there was some sort of server error. I called TMO support and they couldn't figure it out either. They gave me a number to call Google support to let them fix it. They said that this was a 'known issue' and google support would be the one to fix it.
I kind of got nervous that they were going to creep into my phone or something and void my warranty. If my phone was broken and wouldn't connect to Google anymore then I at least wanted to be able to return it to the store and get a new one. I kinda like this device. So I un-rooted it and took it way back to stock. That fixed the problem. I don't know why, but it did. It left SU on the phone, so I'll have to get that off if it has issues again, but for now it is working fine.
Any idea why it would have just suddenly stopped connecting to Google? It connected to Drive just fine and several other apps, but the important ones wouldn't work. Unrooting it did the trick, but that would suck if you have a really great setup built. Oh well... The price you pay for being a hacker I guess.
Click to expand...
Click to collapse
Google had problems with their servers, many services were unavailable... had most probably nothing to do with you rooting...
You just picked the right time to do that.
Google from time to time have some problems. But not related to rooting.
PAGOT said:
Google had problems with their servers, many services were unavailable... had most probably nothing to do with you rooting...
You just picked the right time to do that.
Google from time to time have some problems. But not related to rooting.
Click to expand...
Click to collapse
That's kind of what I thought, but it was miraculously healed when I unrooted it. It could have just been strange timing, but there was nothing on the web about anybody else having this issue. I'll root it again and see what happens. There are some definite advantages to root access that I don't want to lose, but getting my email and texts are pretty important too, so....
ocdetails said:
That's kind of what I thought, but it was miraculously healed when I unrooted it. It could have just been strange timing, but there was nothing on the web about anybody else having this issue. I'll root it again and see what happens. There are some definite advantages to root access that I don't want to lose, but getting my email and texts are pretty important too, so....
Click to expand...
Click to collapse
Seriously??? The web was full of it ...
read here for example http://techcrunch.com/2014/01/24/gm...mails-to-be-sent-to-one-mans-hotmail-account/
http://techcrunch.com/2014/01/24/gmail-goes-down-across-the-world/
PAGOT said:
Seriously??? The web was full of it ...
read here for example http://techcrunch.com/2014/01/24/gm...mails-to-be-sent-to-one-mans-hotmail-account/
http://techcrunch.com/2014/01/24/gmail-goes-down-across-the-world/
Click to expand...
Click to collapse
I'm talking about this past Saturday morning, though. February 1st. I know about the google issue a week or two ago, but this was only affecting my mobile apps and wasn't the same thing. I was able to access gmail on the computer just fine. I could even access it from the phone's browser fine, but connecting the Google account to the phone was not possible. All I kept getting was 'cannot make a reliable connection to the server' error, so that is why I took the phone back to stock and then all the way back to unrooted. Unrooting it solved it, so I don't think it was just a google server issue which only affected me between the hours of 7:30 on Friday night till Saturday afternoon when I finally gave up and unrooted. It could have been connected, but I doubt it.
Which rooting guide did you follow?
Sent from my LG-D802 using Tapatalk
ocdetails said:
I'm talking about this past Saturday morning, though. February 1st. I know about the google issue a week or two ago, but this was only affecting my mobile apps and wasn't the same thing. I was able to access gmail on the computer just fine. I could even access it from the phone's browser fine, but connecting the Google account to the phone was not possible. All I kept getting was 'cannot make a reliable connection to the server' error, so that is why I took the phone back to stock and then all the way back to unrooted. Unrooting it solved it, so I don't think it was just a google server issue which only affected me between the hours of 7:30 on Friday night till Saturday afternoon when I finally gave up and unrooted. It could have been connected, but I doubt it.
Click to expand...
Click to collapse
I'm having the same problem. I deleted my account and recreated it. But auto-sync does not work. This has nothing to do with syncing. That works - but I have to sync manually. If I manually sync it from either the app or from the accounts option in settings it works fine. But it won't sync again. I deleted the account, restarted the phone and added the account again. Still doesn't work. If you root it and run into the same problem, please post again. I'll unroot too then.
I know this used to work at some point. I don't know when it stopped working. But it's not been working for days now.
mrm43 said:
Which rooting guide did you follow?
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
I don't recall. The root part worked fine. I was able to use several of my apps which require root access and they all worked fine for a couple days. It just seems really random that this would all stop working one day.
So here is the timeline.....
Monday 1/27/14 - phone arrives
Wednesday - Rooted
Friday evening - Strange sync issues
Saturday morning - restored to stock while keeping root (did not solve problem and now I cannot connect any google account)
Saturday afternoon - unrooted and restored device (solved problem and google account synced fine after)
That was all in the same week. I've only had the phone since last Monday. It is worth saying that my HTC G2 and my wife's HTC G2 didn't have any issues with google syncing during this time. Totally different products, but I really tried to find anything to link the problem to something systemic and not just a device issue.
I haven't rooted it again just yet. I need to do it before I go too nuts re-installing the apks on my machine anyway. I'll definitely post again if I have problems again, but I really want to believe it was just something left over from whatever bug plagued Google a couple weeks ago.

Facebook Messenger foreclosing?

Anyone have the issue of FB Messenger foreclosing on their phone? It started this morning, phone is stock, i havent put on any new apps. I am pretty sure the app didnt update last night but can't tell but ever since it closes after about 5-10 seconds, tried uninstalling and installing, tried uninstalling and installing fb too, nothing works, sort of annoying. Not sure if this is phone specific or what but none of my other friends report problems.
PolishDude said:
Anyone have the issue of FB Messenger foreclosing on their phone? It started this morning, phone is stock, i havent put on any new apps. I am pretty sure the app didnt update last night but can't tell but ever since it closes after about 5-10 seconds, tried uninstalling and installing, tried uninstalling and installing fb too, nothing works, sort of annoying. Not sure if this is phone specific or what but none of my other friends report problems.
Click to expand...
Click to collapse
Just tested mine and sent a message to myself, no problems here?
Try clearing the data and cashe and see if that helps?
Tried it, still forecloses....not sure what is going on. Was working perfectly last night. Have not changed any settings or anything on my phone.
Mine did the same thing but I think mine is different. I tried the regular install and the beta version. Same thing, force closed everytime it started up. I couldn't type anything. The only way I got mine "somewhat" fixed was to reinstall it again and turn off the SMS part of it. After that, I was able to use it and chat. I was using the app for text too but I guess it didn't like it.
Anyways, mine is a similar issue but I see yours was working so I guess it's also different.
i have mine turned off for everything but facebook messages, just tried to install it again, same issue....sadly i think i have to reformat the phone to fix it....pretty annoying

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