Problem with Google Sync - Nexus 4 Q&A, Help & Troubleshooting

Hey guys, I have been having a problem with Google Sync for some time now and wondered if anyone else
has the same problem. For me the auto-sync no longer works for any of the Google services, most noticeably gmail. On my old DHD and the N4 when I just got it, emails would appear on my device almost instantaneously after being sent no matter if I was on 3G or Wi-Fi or if phone was asleep. For last couple months the phone would sync emails about 1nce a day and since I need to know when new emails arrive, I'm forced to force sync from either Google sync in settings, or by clicking refresh from GMail itself.
I googled this issue many times and there seems to be a lot of people with the same problems and many different suggestions, I tried the ones listed below, but nothing works and if anyone knows how to fix this, please let me know!
I have 3 Gmail accounts and my auto sync is turned on from both the quick toggles in notification bar, the power widget (don't use it just wanted to see if it would help) and from data usage settings. I'm running AOKP ROM milestone 1 but this problem as far as I remember happened on other ROMs too. I also do not have any power saving apps installed. I also have about 1GB of free memory. I also disabled browser sync under someone's advice.
Doing a clean flash of a ROM does help for couple of days, maybe a week, but then always the same thing happens. Clearing app data for Google apps might work, but I'm not sure if it will last and prefer a more permanent solution.
So does anyone have similar problem and/or knows a fix?
Sent from my Nexus 4 using xda app-developers app

Related

[SOLVED] Gmail not syncing anymore

I just noticed a few days ago that GMail isn't syncing with my phone anymore. I send myself an email just to check and it never showed any notification untill I manually entered the application and updated. Of course, I'd ran this test before and it worked flawlessly. I really need this to work because I use my email a lot for work purposes.
I'm currently on CM-5.0.3.1, ERE36B. I don't really know what may have happened. Configuration to receive notifications apparently is ok. As far as I know the only thing that may have changed is the number of apps. Can there be some kind of interference between some app and GMail sync? Come on it's the Google Phone, if GMail can't work we've got a problem...
Any help will be GREATLY appreciated.
Go into: Settings, Applications, Manage Applications, Filter - ALL, find GMAIL and GMAIL Storage, clear data for both.
Solved! Thanks!
Hi !
Used to get these issues too on my HTC Magic (G2). Nothing wrong with my N1, but this morning, no sync (last sync seven hours ago...).
Turned everything down then restarted and it worked again.
Do you often get that? Is it a google-related issue ?

[Q] Primary gmail account syncing problems

I have not made any changes to the settings but all of a sudden my phone is not consistently syncing with my gmail account. It only syncs every once in a while and it does not sync all the unread emails.
I have tried a reboot by taking the battery out.
Can anyone think of anything else I can do? Thanks in advance for the help.
Have you checked your Account Sync settings (Menu > Settings > Accounts & Sync) yet? Any errors? Sometimes you'll see a red splat letting you know an account can't currently sync. Usually, this is just a temporary issue.
I'll wait to speculate anything else until you can post more info about what you're seeing in your Accounts & Sync settings.
No errors. No ideas.
succorso said:
No errors. No ideas.
Click to expand...
Click to collapse
Man, we're going to need some more info. Did it ever work? What does "once in a while" mean? There's no such thing as random...
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
Yeah, I'd look into that whole Priority Inbox thing. I'm not using that at all because I just don't need it - and I run my own business and still don't need it. It sounds like something "superficial" is at play here. If you weren't syncing you'd truly just not be syncing - or would have errors in the Accounts & Sync area.
As far as I can tell, the whole Priority Inbox thing is managed server-side - i.e. I don't see an option for it within the Android app. Considering no one else is having a similar issue (and those who are using Priority Inbox know what to expect, so they aren't seeing an "issue" on their phone), I would suspect a setting/configuration/option as the problem; and not an actual problem with syncing.
Keep us all posted though! What users expect from software and what software actually does, are two different things...
Thanks for the help. I don't think I did anything to resolve the problem. It just started working again. Maybe it was a gmail thing.
Thanks again.
succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
I've noticed similar behavior once in a while.. i found that unchecking and rechecking the mail sync checkbox in sync settings will temporarily resolve it.. and it doesn't happen very often.
I've always thought it maybe had to do with me toggling the gsm only/wcdma gsm auto settings as I go to and from my house and/or the combination of manually turning mobile data on and off (all battery management exercises) so I just leave mobile data on now (still have always on data off.. this was going to be my next thing I tried if it kept up) and it seems to happen less often but still once in a blue moon it'll hang..
I also use priority inbox but haven't had any other evidence that led me to believe that this was the culprit.
Sent from my HTC Glacier using XDA App
My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App
Genocaust said:
My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
not sure your *wife* would appreciate your freudian slip there ... ha.
how did you wipe her gmail settings? i know how to clear the cache. did you mean clear the application data and the cache?

[Q] Loss of Push Notifications in 4.2.2

Hi. I’m having a problem with my Nexus 7 fetching notifications, and I’m hoping someone might be able to solve the issue... without having to do a reinstall. I may have inadvertently caused the issue myself, but have no idea how and don’t know how to fix it.
To give you some background, I was using my N7 rooted with stock ROM all through 4.2.1, and life was fine. My problems arose when 4.2.2 was released OTA. For some odd reason, the update would download, the tablet would tell me so, but when I would try to install it, the bootloader would lock up in an error. Rebooting and going into settings to force a search for the update would return an “up to date” message even though I was still on 4.2.1. 2-3 days later, the icon would return to tell me that the update was downloaded, but attempting to install would only result in an error.
I finally decided to unroot and relock the device to install the update. Directly after, I rerooted it. Of course, one of the main reasons I keep root is to use a backup service, and I ran Titanium to reload my apps and settings. A while after, I noticed that my phone would ring to notify me of incoming texts, Facebook updates, emails and such, but my tab, which I often looked forward to mildly annoying me with an echoing chime, would not. Once I log in to an app, it will then suddenly deliver me whatever notifications have been awaiting, but that kind of defeats the purpose. I’ve also noticed that the WiFi icon, which was normally blue 95% of the time is not consistently gray. It NEVER turns blue any more. I’m not quite sure what that means, but I’m almost certain it is somehow related.
In doing some research to fix the problem, I discovered an app that adjusts how often it pings for notifications. I was hoping that, somewhere in the midst of the update and my reinstalling old data, I’d deleted or overwritten this “Heartbeat”, and that the app would fix it, but it sadly has not.
Anyone have any idea what I’ve done and how to solve this problem?
AW: [Q] Loss of Push Notifications in 4.2.2
Might be a problem with your account configured on the Nexus. I had a similar problem when I was playing around with framework-res.apk One time I didn't put the right signature and so my account was only 'half' stable, I.e. the account was there, but no syncing. I found out when starting the play store, there I was asked for my account ...
After inserting and reconfiguring mail / calendar / ... everything works fine now.
Sent from my Nexus 7 using xda app-developers app
AndDiSa said:
Might be a problem with your account configured on the Nexus. I had a similar problem when I was playing around with framework-res.apk One time I didn't put the right signature and so my account was only 'half' stable, I.e. the account was there, but no syncing. I found out when starting the play store, there I was asked for my account ...
After inserting and reconfiguring mail / calendar / ... everything works fine now.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I tried deleting the data from the Google Play Store and Google Play Services apps. Had done the same with Google Voice earlier. Nothing changed. What do I need to do to "put the right signature"?

Delayed push notifications

Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
aplant92 said:
Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
Click to expand...
Click to collapse
Is Gmail app fetching your emails on a timer or is it push?
airwa1kin7 said:
Is Gmail app fetching your emails on a timer or is it push?
Click to expand...
Click to collapse
Set to push, otherwise I'd understand the large delay.
aplant92 said:
Set to push, otherwise I'd understand the large delay.
Click to expand...
Click to collapse
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
airwa1kin7 said:
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
Click to expand...
Click to collapse
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
aplant92 said:
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
Click to expand...
Click to collapse
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
airwa1kin7 said:
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
Click to expand...
Click to collapse
Same here, seems strange that it's taking so long then...
Also, when deleting an email from the notification, it just keeps popping back up (i.e. not deleting). There's obviously some strange sync issue going on with gmail and exchange
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
threshfire said:
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
Click to expand...
Click to collapse
Yeah I've done the factory reset already and can confirm it does nothing. I'm beginning to think its the Gmail app, as the rest of my push notifications are faster or the same speed as iOS. Really crap by the Gmail devs if that is the case.
Any decent replacement email apps out there? The Samsung email app was quicker, but not sure if we can get that without rooting and flashing an apk (and even then not sure if it requires touchwiz to function).
With my 6P Hotspoting to tablet and pc email arrives on 6P a minute or 2 after them.
I don't know if this is the same or not. I have this issue with both the Yahoo mail app and the Outlook app. My gmail notifications seem to be showing up reliably, but I never get any Outlook notifications, and Yahoo's are sporadic--one our of every three or four. When I open either app, it then seems to go fetch the incoming emails. On my previous phone, when I open the app, they're already there. I don't believe I have anything set differently in the apps. I would love to figure this out.
So, I did a factory reset and installed nothing but Outlook and Yahoo mail. Then I sent two notes to my Outlook, Yahoo, and Gmail addresses, and all three of each note arrived almost simultaneously. I guess, now, I'll start re-installing essential apps and testing.
Was looking around and saw someone posted on the official Nexus forums; if anyone here is still having the issue, please head over and +1/reply so Google can escalate the fix.
https://productforums.google.com/forum/#!topic/nexus/Ayd_1TOemSE
I'm having the same issue and I've also noticed that IMs on Hangouts are ridiculously slow. You would think that Google would make sure that at least their own apps worked smoothly on their flagship device.
I think I may have solved my sync issues. In the WiFi advanced settings, I switched the WiFi frequency band from Auto to 2.4Ghz. Ever since I did that I've received notifications on my Nexus 6P just as quickly as I do on other devices.
Wow, glad I saw this thread. I've been noticing gmail is slow lately. I thought it might have been my ROM/Kernel combo. I use Inbox and it was fine up until lately. Guess it's a bug for Google to fix. I even spent time last night reflashing stock and starting fresh out of box state.
This is happening to me too..happens on gmail and as well as Google opinion rewards. It's been happening for a little over a week now...hopefully will be fixed soon..
Is it happening to everybody or just a select lucky few?
Sent from my Nexus 6P using Tapatalk
Lots of users having this issue
http://www.androidpolice.com/2016/0...syncing-issues-in-gmail-inbox-and-other-apps/
I see that lot of people are only discussing about Gmail and other mailing or hangout apps.
I on the other hand am seeing overall notification push delay across all the apps including Whatsapp, Gmail, Facebook etc. I am unrooted and no changes made whatsoever to my android marshmallow. It is also on latest OTA build.
I receive all notifications as soon as I unlock the device, but if my device is lying on a table (even when not in doze mode which means lying for less than 30 minutes) I still don't receive any notification. As soon as I unlock and turn on screen it seems like data connectivity resumed and all notifications starts to flow within 5-10 seconds without even opening those apps to refresh.
I also have not modified any other notification setting and I even tried to keep whatsapp to priority mode + no battery optimization, still Whatsapp is having hard time receiving notification if screen is turned off for more than 5 minutes..
If you are experiencing this kind of an issue and have successfully resolved it, kindly help me.
I've lost email notifications but I have read that Google know about the problem,
Sent from my Nexus 6P using XDA Free mobile app

I stopped receiving email notifications!

Sometime within the last week, I noticed that I stopped receiving email notifications on my phone. I can still retrieve email manually (both through Inbox and the Gmail app), but unless I open the app it won't refresh. I've tried messing with the notification settings - none of which were turned off or disabled - and I've even removed and re-added my Google accounts. No effect!
I'm not sure what else I should be trying, or why this would even be occurring. I haven't noticed any other apps giving me the same issues; for instance, Facebook and my Twitter client (Fenix) both continue to push notifications just fine. Any advice on what I could try next? Thanks in advance!
Have you wiped data of Google play services by any chance? That will cause this every time without fail.
It should sort itself out eventually, I found a good article describing what happens when Google play services data is wiped and it causes mayhem with syncing your Google account.
Sent from my Nexus 6P using Tapatalk
I know I have before, but I don't think it was recently. That's really good to know now! I'm contemplating just doing a full wipe because all these tiny problems are starting to get at me. Removing your Google account plays havoc with apps now.
I used to have this same issue when I used Inbox on my last device and never really came across any fix while searching for answers. Never had it happen with Gmail, so that's odd you're having that same issue. Only thing I can recommend is trying another email app. I use BlueMail now and have no issues with not getting notifications.
With app issues, specially with Google Apps, I recommend rebooting to Safe Mode and testing the app.
1. Hold Power Button until Power Off shows.
2. Hold Power Off until "Reboot to Safe Mode" appears.
3. Click "Reboot to Safe Mode".
4. See if the issue persists.
Check the sync
Also, check if you jave restricted the background data at the data usage
I checked everything you guys recommended, nothing seemed to help. In a rage I factory reset the phone, and everything is peachy now. Instant emails galore. No idea what that implicates as the cause.
greycobalt said:
I checked everything you guys recommended, nothing seemed to help. In a rage I factory reset the phone, and everything is peachy now. Instant emails galore. No idea what that implicates as the cause.
Click to expand...
Click to collapse
I think that the April factory image definitely has issues. Mine was battery problems, but all is fine after flashing Mays image. There was a sync issue with all Gmail users for a while but that seems to be fixed now as well.

Categories

Resources