[Q] Primary gmail account syncing problems - myTouch 4G Q&A, Help & Troubleshooting

I have not made any changes to the settings but all of a sudden my phone is not consistently syncing with my gmail account. It only syncs every once in a while and it does not sync all the unread emails.
I have tried a reboot by taking the battery out.
Can anyone think of anything else I can do? Thanks in advance for the help.

Have you checked your Account Sync settings (Menu > Settings > Accounts & Sync) yet? Any errors? Sometimes you'll see a red splat letting you know an account can't currently sync. Usually, this is just a temporary issue.
I'll wait to speculate anything else until you can post more info about what you're seeing in your Accounts & Sync settings.

No errors. No ideas.

succorso said:
No errors. No ideas.
Click to expand...
Click to collapse
Man, we're going to need some more info. Did it ever work? What does "once in a while" mean? There's no such thing as random...

It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.

succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
Yeah, I'd look into that whole Priority Inbox thing. I'm not using that at all because I just don't need it - and I run my own business and still don't need it. It sounds like something "superficial" is at play here. If you weren't syncing you'd truly just not be syncing - or would have errors in the Accounts & Sync area.
As far as I can tell, the whole Priority Inbox thing is managed server-side - i.e. I don't see an option for it within the Android app. Considering no one else is having a similar issue (and those who are using Priority Inbox know what to expect, so they aren't seeing an "issue" on their phone), I would suspect a setting/configuration/option as the problem; and not an actual problem with syncing.
Keep us all posted though! What users expect from software and what software actually does, are two different things...

Thanks for the help. I don't think I did anything to resolve the problem. It just started working again. Maybe it was a gmail thing.
Thanks again.

succorso said:
It's worked for the last 4 weeks perfectly. My phone was getting gmail faster then the gmail app on my laptop.
Yesterday I received 25 gmails but it only synced one of them. Hmm, I wonder if it could be the new gmail "priority" email thing since the one email that did sync was a friend and the others may have been ads. But I don't see a setting for that.
Click to expand...
Click to collapse
I've noticed similar behavior once in a while.. i found that unchecking and rechecking the mail sync checkbox in sync settings will temporarily resolve it.. and it doesn't happen very often.
I've always thought it maybe had to do with me toggling the gsm only/wcdma gsm auto settings as I go to and from my house and/or the combination of manually turning mobile data on and off (all battery management exercises) so I just leave mobile data on now (still have always on data off.. this was going to be my next thing I tried if it kept up) and it seems to happen less often but still once in a blue moon it'll hang..
I also use priority inbox but haven't had any other evidence that led me to believe that this was the culprit.
Sent from my HTC Glacier using XDA App

My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App

Genocaust said:
My wide had a similar problem, wiping the gmail settings and cache in the applications settings fixes hers
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
not sure your *wife* would appreciate your freudian slip there ... ha.
how did you wipe her gmail settings? i know how to clear the cache. did you mean clear the application data and the cache?

Related

[Q] GMAIL not auto-updating

Hi,
Recently, my GMAIL stopped auto-receiving mail and will not update until I manually sync it.
It was working fine until yesterday evening.
Any idea how to fix this?
iboj007 said:
Hi,
Recently, my GMAIL stopped auto-receiving mail and will not update until I manually sync it.
It was working fine until yesterday evening.
Any idea how to fix this?
Click to expand...
Click to collapse
Did you change any settings? I know it doesn't sync as fast anymore when one has the "undo" function enabled, found under gmail settings. GL
I was having the same issue and addidng to that was that I was not receiving all the email. It showed that there were new emails but those were not always appering. Fixed it by wiping data with Titanium.
Sent from my Nexus One using XDA App
kpjimmy said:
Did you change any settings? I know it doesn't sync as fast anymore when one has the "undo" function enabled, found under gmail settings. GL
Click to expand...
Click to collapse
To my knowledge, I didn't change any settings. Looking at the feedback in the market, I noticed that some of the other more recent comments show the same issue.
I think it was Gmail, not your phone. I had the same problem today. Then I got a bunch of emails all at once.
I'm having the same issue today as well. Probably a server issue.
+1 here, very annoying!
looks like this is a google server issue and they are looking into it:
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=7c73ea54f5209bf7&hl=en
It appears that Google has fixed this as of 6pm eastern

Gmail not syncing

Is anyone else's Gmail not syncing?
Sent from my Liberty using XDA App
.
Working fine here...
Weird! I have 2 Arias at the moment, 1 running Sense, and one running CM6.1, both have not received an email notification and have not synced since last night!
Sent from my Liberty using XDA App
jbizz said:
Is anyone else's Gmail not syncing?
Sent from my Liberty using XDA App
Click to expand...
Click to collapse
mine was.
i found somewhere last night after a lot of googling, to go into SETUP - APPLICATIONS - GMAIL and "clear cache".
it'll just basically wipe out all the email gmail has downloaded and cached on the phone causing it to redownload the same email off the gmail servers. nothing will be lost.
gonna see how it fairs today.
asiancuta said:
mine was.
i found somewhere last night after a lot of googling, to go into SETUP - APPLICATIONS - GMAIL and "clear cache".
it'll just basically wipe out all the email gmail has downloaded and cached on the phone causing it to redownload the same email off the gmail servers. nothing will be lost.
gonna see how it fairs today.
Click to expand...
Click to collapse
oops...meant mine wasn't syncing also.
asiancuta said:
oops...meant mine wasn't syncing also.
Click to expand...
Click to collapse
yeah, ive cleared cache, and also went as far as clearing data and readding my account! still not syncing, just says your email will appear shortly.
jbizz said:
yeah, ive cleared cache, and also went as far as clearing data and readding my account! still not syncing, just says your email will appear shortly.
Click to expand...
Click to collapse
Did mine last night. Rebooted this morning after leaving it on the charger overnight. It's been back to normal for me.
Must be random. I know they had server issues back on the 11th according to their app statuses on Google's site
Try this
Go to settings>Accounts & Sync>Google>toggle Sync Gmail off and on
Then you should be able to sync.
.
And it happens both in 3G and WiFi?
Yeah, its really bizarre... so, I am able to sync a second gmail account, and it works fine! Just not my primary. Spoke with ATT & HTC, now I guess its Google's turn! LOL
Sent from my Liberty using XDA App
Google won't sync for me
I've tried all of above suggestions, to no avail. When I press gmail, I get a screen that says "waiting for sync" and then "Your email will appear shortly." Nothing ever happens, and it's been over a week.
I thought about deleting the account and recreating, but it won't let me delete it.

Calendar not syncing?

Any1 having issues with their Google Calendar not syncing?
This is my first Nexus 7 - 32GB
OS - 4.1.2 Jelly Bean Stock
Can't get any entries onto my N7 calendar widget.
Is it a 4.1.2 issue or my user error?
Did you enable calendar sync in /settings/accounts/Google?
Is your Gmail account ticked in calendar/settings/calendars to display?
Sent from my Nexus 7
BillGoss said:
Did you enable calendar sync in /settings/accounts/Google?
Is your Gmail account ticked in calendar/settings/calendars to display?
Sent from my Nexus 7
Click to expand...
Click to collapse
Yes to both!
Update: just unchecked the accounts & added back.
Lo&behold it works.
Thanks for chiming in.
Slight different problem I am having...
In settings -> accounts -> google, there is no calendar entry despite the fact that I have installed calendar from the market.
When I go to sync in the calendar app, it shows my google account, but clicking on that shows 'no calendars'. I don't know why it's not working as it syncs just fine to my phone, so I don't think it's a sharing or permission error.
Anyone with a suggestion?
Similar problem
Hey I'm experiencing a similar issue, my google calendar won't sync, tells me to add an account and when I do says it has already been added. If I try to add a new entry the app force closes.
Bough the N7 yesterday, have been using google calendar on my phone just fine. Tried resyncing but no joy. Any solutions out there for this?
Found a solution if anyone comes here with a similar problem, turns out the calendar was not visible, just click on today's window in the app and make sure all the accounts are white rather than tan. Wow, do I feel silly hehe
Sent from my Nexus 7 using xda app-developers app
Clarification request
bayta_darell said:
Found a solution if anyone comes here with a similar problem, turns out the calendar was not visible, just click on today's window in the app and make sure all the accounts are white rather than tan. Wow, do I feel silly hehe
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Hi, I am not a super-user, but also not quite a noob. I've rooted devices and feel I'm relatively competent. I am only mentioning this to simply clarify who's asking, because I am not at all clear on these instructions.
I missed a doctor appointment because my phone (which had all my appointments) did not sync to my N7. Oddly, it did sync some (when, I don't know). I've tried everything I could think of. I've only had the N7 for about 2 weeks, and have found the menu options lacking.
To be clear, my phone has the data. The N7 does not. All boxes have been checked on both Google accts. And, as one does in a situation like this, I unchecked and rechecked them to no avail.
Thanks for the help and everyone's suggestions.
perveeus said:
Yes to both!
Update: just unchecked the accounts & added back.
Lo&behold it works.
Thanks for chiming in.
Click to expand...
Click to collapse
Trying to help a friend and I don't want to make a mess of his phone. What happens when I "uncheck" the google accont? Does it erase his user completely with pictures and contacs and so on?

[Q] Email Sync Frequency Not working

Hi Guys,
Wondering if there's anyone who can help me with an issue I'm having.
I've set my corporate email up (NOT Gmail) and set it to sync every hour, however this setting doesn't seem to get applied and I'm receiving notifications as soon as emails arrive in my inbox i.e. push notifications.
Anyone else having this issue? Or know how to stop this from happening?
Cheers,
B
bunt83 said:
Hi Guys,
Wondering if there's anyone who can help me with an issue I'm having.
I've set my corporate email up (NOT Gmail) and set it to sync every hour, however this setting doesn't seem to get applied and I'm receiving notifications as soon as emails arrive in my inbox i.e. push notifications.
Anyone else having this issue? Or know how to stop this from happening?
Cheers,
B
Click to expand...
Click to collapse
Having the same issue and I've posted this very same question a good while back too.
The only "valid" response that I got was install a mail app on your phone...
I haven't done that and I'm just living with the push as it is :/
Due to Franco's Kernel my battery lasts more than a day so I'm happy enough (meaning I don't mind the extra battery drain from this)
But I'd still like it if it were once per (half) hour
Foxnov1990 said:
Having the same issue and I've posted this very same question a good while back too.
The only "valid" response that I got was install a mail app on your phone...
I haven't done that and I'm just living with the push as it is :/
Due to Franco's Kernel my battery lasts more than a day so I'm happy enough (meaning I don't mind the extra battery drain from this)
But I'd still like it if it were once per (half) hour
Click to expand...
Click to collapse
Really, that's the only solution!?!?! Surely this BUG in the android mail app has a fix somewhere??? I think the app is perfect in every way except for this one thing!
bunt83 said:
Really, that's the only solution!?!?! Surely this BUG in the android mail app has a fix somewhere??? I think the app is perfect in every way except for this one thing!
Click to expand...
Click to collapse
That's the only solution I've been given yes.. And I refuse to get an app for things that should work buildin anyway.
My topic just got no further answers..
Another one, "best" response was to get an app
Several more topics but non consist of any information about this ANNOYING BUG! :/
Foxnov1990 said:
Having the same issue and I've posted this very same question a good while back too.
The only "valid" response that I got was install a mail app on your phone...
I haven't done that and I'm just living with the push as it is :/
Due to Franco's Kernel my battery lasts more than a day so I'm happy enough (meaning I don't mind the extra battery drain from this)
But I'd still like it if it were once per (half) hour
Click to expand...
Click to collapse
Foxnov1990 said:
That's the only solution I've been given yes.. And I refuse to get an app for things that should work buildin anyway.
My topic just got no further answers..
Another one, "best" response was to get an app
Several more topics but non consist of any information about this ANNOYING BUG! :/
Click to expand...
Click to collapse
Thanks mate! I guess most people either want push notifications, or they're using another app for non-gmail email...
No problem.
Still doesn't fix the issue at hand though!
So if anyone has any advice how to fix this, feel free!!
I have noticed this too with my work e-mail account which connects to a corporate Exchange server using ActiveSync. I noticed that when setting the e-mail to anything other than push nothing changed apart from the battery usage for the exchange service on the phone, which surprisingly seemed to go up.
Is everyone who is having this issue using Exchange e-mail accounts?
Azarin said:
I have noticed this too with my work e-mail account which connects to a corporate Exchange server using ActiveSync. I noticed that when setting the e-mail to anything other than push nothing changed apart from the battery usage for the exchange service on the phone, which surprisingly seemed to go up.
Is everyone who is having this issue using Exchange e-mail accounts?
Click to expand...
Click to collapse
I'm only syncing my hotmail email account and that gives problems for me. Not sure about the google one as I don't really use it.
Anyone got any solution besides an app?!
Foxnov1990 said:
I'm only syncing my hotmail email account and that gives problems for me. Not sure about the google one as I don't really use it.
Anyone got any solution besides an app?!
Click to expand...
Click to collapse
How have you configured Hotmail? Has it been set up as an Active sync (corporate) account (will have options for calendar and contacts syncing) or a POP3 account?
Using POP3 will probably let you choose a checking frequency, but you lose the option to delete messages from the server etc.
Sent from my Nexus 4 using Tapatalk 2
Azarin said:
How have you configured Hotmail? Has it been set up as an Active sync (corporate) account (will have options for calendar and contacts syncing) or a POP3 account?
Using POP3 will probably let you choose a checking frequency, but you lose the option to delete messages from the server etc.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
So all these topics including in the ask anything topic and no one even bothered to mention this? :/
It's written nowhere that this is the solution. And damn it's very easy too
So basically if you use google for calendar / contacts its the following:
* Ability to delete mails from server -> connect as Corporate
* sync frequency -> connect as Mail
-------
This is my first android phone so the difference was unknown to me sadly.
Thanks!

[Q] Gmail not working

Starting last night Gmail does not push any email to my phone. Any ideas what happened? Could I have stopped a process that it needs(not Gmail app)?
Did you check your settings? Not trying to be am a$$. Only reason I ask is cause Ive run the root process twice on my Note 3 so far. First time everything was fine. Second time I had to sign in tp google twice, and sync for gmail and other sync options weren't checked
Sent from my SM-N900V using XDA Premium 4 mobile app
ronaldheld said:
Starting last night Gmail does not push any email to my phone. Any ideas what happened? Could I have stopped a process that it needs(not Gmail app)?
Click to expand...
Click to collapse
I had this issue. I turned on WiFi and it started to push my emails. I turned it off and it seemed to work fine.
I tried it but it did not seem to work although I was not connected only had WiFi on.
I had this happen too. I had to go into gmail settings, and then click on my email addy. On this page go to the "manage labels" button and make sure your boxes are set to sync and notify. I use like 5 different inboxes so I had to enable sync for each one. It took me forever to find this and I was going insane trying everything to enable sync. I still have no idea what causes this activity.
I've had this happen on galaxy devices. I usually go to Gmail and clear and restore defaults then that usually fixes it. If not then go to accounts and sync and disable sync then re-enable it. One of those should work
Sent from my SM-N900V using xda app-developers app
BotsOne said:
I had this happen too. I had to go into gmail settings, and then click on my email addy. On this page go to the "manage labels" button and make sure your boxes are set to sync and notify. I use like 5 different inboxes so I had to enable sync for each one. It took me forever to find this and I was going insane trying everything to enable sync. I still have no idea what causes this activity.
Click to expand...
Click to collapse
I saw that the notify flag was off so I turned it on. I will see if that fixs the problem.

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