I stopped receiving email notifications! - Nexus 6P Q&A, Help & Troubleshooting

Sometime within the last week, I noticed that I stopped receiving email notifications on my phone. I can still retrieve email manually (both through Inbox and the Gmail app), but unless I open the app it won't refresh. I've tried messing with the notification settings - none of which were turned off or disabled - and I've even removed and re-added my Google accounts. No effect!
I'm not sure what else I should be trying, or why this would even be occurring. I haven't noticed any other apps giving me the same issues; for instance, Facebook and my Twitter client (Fenix) both continue to push notifications just fine. Any advice on what I could try next? Thanks in advance!

Have you wiped data of Google play services by any chance? That will cause this every time without fail.
It should sort itself out eventually, I found a good article describing what happens when Google play services data is wiped and it causes mayhem with syncing your Google account.
Sent from my Nexus 6P using Tapatalk

I know I have before, but I don't think it was recently. That's really good to know now! I'm contemplating just doing a full wipe because all these tiny problems are starting to get at me. Removing your Google account plays havoc with apps now.

I used to have this same issue when I used Inbox on my last device and never really came across any fix while searching for answers. Never had it happen with Gmail, so that's odd you're having that same issue. Only thing I can recommend is trying another email app. I use BlueMail now and have no issues with not getting notifications.

With app issues, specially with Google Apps, I recommend rebooting to Safe Mode and testing the app.
1. Hold Power Button until Power Off shows.
2. Hold Power Off until "Reboot to Safe Mode" appears.
3. Click "Reboot to Safe Mode".
4. See if the issue persists.

Check the sync
Also, check if you jave restricted the background data at the data usage

I checked everything you guys recommended, nothing seemed to help. In a rage I factory reset the phone, and everything is peachy now. Instant emails galore. No idea what that implicates as the cause.

greycobalt said:
I checked everything you guys recommended, nothing seemed to help. In a rage I factory reset the phone, and everything is peachy now. Instant emails galore. No idea what that implicates as the cause.
Click to expand...
Click to collapse
I think that the April factory image definitely has issues. Mine was battery problems, but all is fine after flashing Mays image. There was a sync issue with all Gmail users for a while but that seems to be fixed now as well.

Related

Gmail sync is busted

My Gmail sync is busted. I am not getting incoming emails nor sending outgoing mails. When i scroll down my old emails, at the point where it starts to load more older ones, I instead get a message "No connection" and "retry" button. Retry is unsuccessful.
When i go into the data and synchronization setting and manually try to sync the gmail, I get a 1-frame-flash on the bottom which flashes me a message saying "Sync is not currently experiencing problems. Please try again later".
I then add a secondary gmail account and it syncs perfectly!! But my primary one doesn't work! I can't remove my primary account and re-add it unless I do a factory reset...which I don't want to do.
I've tried a reboot and it didn't help. Anyone have any ideas?
I've got the same problem today. It seems that it's a server problem.
Server problem, even though a secondary account synced fine?
If I'm not the only one...then that makes me feel better.
I have this issue with WM
I use Google sync with WM device (My N1 should arrive tomorrow) and have had a similar (if not exact) problem. When I receive a mail from a specific sender ([email protected]) 90% of the cases it breaks the sync. I also sync that same account via IMAP on a secondary account in my WM device - just in case.. syncing every 30 minutes.. (that sync works fine) so I can use the IMAP account to delete the problematic mail.. and then, once deleted (or archived if I use the web interface) the problem is gone.
Try to find if there was a mail message you got that caused the problem. it is probably either the last synced mail or the one just after that...
Update:
The sync fixed itself this morning. It started syncing nonstop for a good hour (I'm on ATT Edge too) and I wasn't sure what it was doing, but the end result is I can now get my emails and notifications again.
On a separate note, I also noticed that now in my Gmail app, I can access every email dating back to 9/11/09. That's hundreds of emails. And If I scroll all the way to the bottom, there's no more loading earlier conversations, so 9/11/09 is the farthest back I can access my email without searching.
Does anyone know that there is such a limit to looking into past emails? Also, Anyone know why it doesn't just expose a 15-20 emails at a time like previously? Is it because once the email is exposed, it's cached somewhere and I don't need to load it anymore? If so, I'd love to know where I can delete this cache.
Some other members have experienced a similar issue with no sync. They fixed the broken sync by doing this(and this is how you can clear that cache as well)
Setting->Apps->Manage Apps-> gmail/gmail storage->clear data and cache(if you can, on my G1 I can just clear data, no cache shows)
You will probably just want to clear the gmail storage one, but doing both probably wouldn't be that big of a deal.
denimjunkie82 said:
Update:
The sync fixed itself this morning. It started syncing nonstop for a good hour (I'm on ATT Edge too) and I wasn't sure what it was doing, but the end result is I can now get my emails and notifications again.
On a separate note, I also noticed that now in my Gmail app, I can access every email dating back to 9/11/09. That's hundreds of emails. And If I scroll all the way to the bottom, there's no more loading earlier conversations, so 9/11/09 is the farthest back I can access my email without searching.
Does anyone know that there is such a limit to looking into past emails? Also, Anyone know why it doesn't just expose a 15-20 emails at a time like previously? Is it because once the email is exposed, it's cached somewhere and I don't need to load it anymore? If so, I'd love to know where I can delete this cache.
Click to expand...
Click to collapse
On older versions of Android, we could clear the cache on all Google apps... but this isn't available through the Manage Applications screen in 2.1. Not sure why Google took out this feature.. Previously if Gmail stopped synching, we would clear the cache and it would start working again. Hopefully this doesn't become an unfixable issue with 2.1.
uansari1 said:
On older versions of Android, we could clear the cache on all Google apps... but this isn't available through the Manage Applications screen in 2.1. Not sure why Google took out this feature.. Previously if Gmail stopped synching, we would clear the cache and it would start working again. Hopefully this doesn't become an unfixable issue with 2.1.
Click to expand...
Click to collapse
They took it out? That sucks! Can you do the clear data at least? And I could swear I read someone with a Nexus One had this issue, and cleared the data or cache for gmail and fixed it... maybe it was in the G1 forum, starting to get confused following both at the same time.
pjcforpres said:
They took it out? That sucks! Can you do the clear data at least? And I could swear I read someone with a Nexus One had this issue, and cleared the data or cache for gmail and fixed it... maybe it was in the G1 forum, starting to get confused following both at the same time.
Click to expand...
Click to collapse
Aha I found it! I may be an Android noob but I can still be useful.
Within Manage Apps, click hit Menu > Filter > All. This will expose all the native apps as well and you can clear your cache till the cows come home. I just found this a minute ago and cleared out my cache for my Gmail, default browser, and Youtube. That felt sooooo good, since I'm such a storage nazi.
denimjunkie82 said:
Aha I found it! I may be an Android noob but I can still be useful.
Within Manage Apps, click hit Menu > Filter > All. This will expose all the native apps as well and you can clear your cache till the cows come home. I just found this a minute ago and cleared out my cache for my Gmail, default browser, and Youtube. That felt sooooo good, since I'm such a storage nazi.
Click to expand...
Click to collapse
Rad! I hadn't even thought to hit menu and see what I could get, lol... Good find.
Thank god! I was this "-" close to questioning my sanity! Thanks a lot uansari1! You will be getting a bill for my thearapy sessions to recover from this.

Help: Evo not syncing GMAIL

Hey,
I have had my Evo for a week or so now, and LOVE IT. For some reason it all the sudden has quit syncing my Gmail Emails. If I manually open my Gmail account, and click Refresh under Menu, it will download the new emails. Other than this, its not syncing them.
I have double checked under the Sync Settings in the Settings area, and they are all set to sync.
What have I done, or not done to make this happen?
Thanks,
Bryan
bry21317 said:
Hey,
I have had my Evo for a week or so now, and LOVE IT. For some reason it all the sudden has quit syncing my Gmail Emails. If I manually open my Gmail account, and click Refresh under Menu, it will download the new emails. Other than this, its not syncing them.
I have double checked under the Sync Settings in the Settings area, and they are all set to sync.
What have I done, or not done to make this happen?
Thanks,
Bryan
Click to expand...
Click to collapse
Mine started doing the same thing today. Have you rooted/flashed a new Rom? I am rooted and running Fresh .3.
Stock rom, but I have run Unrevoked Root program. Thats all I have other than the stock rom, and a ton of programs.
Bryan
I noticed this today as well. I thought it was just me! It seems to happen regardless of whether I'm on 3G or Wi-Fi. I'm running stock 2.1; no root. It worked perfectly from day one, and I only noticed it today. For some reason, I don't think the phone is syncing with the Google... or GMail isn't pushing it out to the Evo.
Yeah, same here. Tried playing with various settings - was syncing this morning, then quit around 10:30-ish. I'm assuming it's something on the backend and not a problem with the phones.
Yea, I am thinking the same thing, something with the Gmail Servers, if I am not the only one having the problem.
Figured it might have been something that I had installed, but I guess not.
Maybe a google techy will figure it out for us.
Bryan
ortizdupri said:
Yeah, same here. Tried playing with various settings - was syncing this morning, then quit around 10:30-ish. I'm assuming it's something on the backend and not a problem with the phones.
Click to expand...
Click to collapse
yep, same here. not worried about it, it'll be back
I'm glad we got this thread started. I was beginning to think I was going crazy, or my phone was at least. The last thing we need is another "problem" occurring with our phones.
Is it ok that knowing you all have the same problem makes me feel better? haha
I also noticed that my Google Account (Menu>Settings>Accounts & Sync>Google) hasn't updated in a few hours since giving it time to "work itself out." I know that if I update it manually, it'll push the Gmail through, but I don't understand why the Google sync would just stop updating on its own.
Just giving an update.
Didn't seem to get Gmail to sync today. I don't know whether this problem is isolated to a select few of us but I wanted to fix this and just resorted to resetting Gmail. I followed the instructions here, and it's been working as it should for the past few hours... I hope it lasts...
Directions: (Edit, I'm unable to post links so here are the instructions)...
Troubleshooting: Problems with sync
On Android devices, the Gmail application is automatically synced with the Gmail server, and vice versa. If you experience problems with syncing, try clearing your device's Gmail application data and doing a fresh sync with the server.
Just follow these steps:
1. Press your device's < Home > button, then press < Menu >.
2. Select Settings.
3. Select Applications, then Manage applications.
4. Select Gmail Storage.
Note: If you don't see 'Gmail Storage,' press < Menu > again, then select Filter > All.
5. Select Clear data. Answer OK when prompted.
6. Return to the list of applications by pressing the < Back > button on your device.
7. Select Gmail and then select Clear data. Answer OK when prompted.
To restart your device, press and hold the < Power > or < End call > button, then select Power off. Press the < Power > or < End call > button to power on.
Your device will re-sync with the server after restarting (this may take several minutes).
If the above steps don't resolve the issue, check to see if you have any account notifications on your device.
Press your device's < Home > button, then press < Menu >. Select Notifications. If you have any system notifications about a sign-in or password error, you should make sure your account information is correct in order for Gmail to sync.
Click to expand...
Click to collapse
I did the same thing and mine started working fine last night also.
Still working today.
Bryan
Had the same problem. I had two Gmail accounts syncing. I tried the fix above but it did not work. I removed the 2nd Gmail and did it again and then it worked. Not sure why. Wanted to post this if anyone had the problem that was not being fixed to try deleting multiple Gmail accounts.
Google Not Pushing to HTC EVO
Hey guys,
I wanted to state the fact that I am having the same problems and thought that I would get it out there.
I originally had 11 email accounts syncing with my device, and all were flawlessly pushing the mail to me as it came thought Google's servers. I have noticed that over the past few days that I have had to do this syncing manually by going into the app and pressing refresh.
I am deleting all my email accounts except the main two and forwarding all the others to the main email account.
Here is the kicker... I also have Google Voice and it has stopped syncing the text messages to me as well. I just now received a text from my sister that she sent yesterday. (Just arrived as I am typing this and it is timestamped for yesterday.)
I am testing this out to see if deleting 9 email accounts, deleting the Gmail storage through the application settings menu, and rebooting my device will help.
I do also want to add: I am utilizing the Task Killer application. I have enabled in the settings the option of viewing all of the background tasks. I have ignored everything that says Google on it, Gmail, or has the words sync in it. (Before it was killing all the apps and background tasks things.) I am on the Stock 2.1 rom and I am not rooted with my HTC EVO.
I am going to see if this works - and if it doesn't you will hear back from me.
Good luck to the rest of you guys out there experiencing the same problems with your Sprint EVO. (I still love the device and hope this is a minor bug...)
Update: Right now everything is working correctly... We will see tomorrow. Good luck guys and gals.
-------------------------------------
Sent via the XDA Tapatalk App
i started having gmail sync issues this morning. around the same time i turned off calendar sync to see how much it improved battery life.
although the box is still checked to sync, i've had to manually sync gmail all day.
i guess the next step is to re-enable calendar sync and see if that fixes it.
I've had problems with gmail auto syncing as well. This is what I've found gets things back in order..
clearing data for the gmail apps, I also clear data for the other google apps just to be safe.
Then I go into gmail and set settings>labels>inbox to "sync all"
I also learned that shutting down gtalk also breaks gmail auto sync, not signing out, stopping the app. I had sartup auditor set to prevent gtalk from starting on boot, when I let it start up on boot my gmail sync's just fine.
zhensley said:
Mine started doing the same thing today. Have you rooted/flashed a new Rom? I am rooted and running Fresh .3.
Click to expand...
Click to collapse
You are not alone. I have a friend with a BlackBerry storm from ATT which stopped syncing about the same time. It could be a problem at their end.
Still syncing today!
-------------------------------------
Sent via the XDA Tapatalk App
Mine stopped syncing yesterday around 2p mountain time, reset the phone, pulled the battery several times nothing helped. Set up a new gmail acct through the phone, that worked fine, but my original just would not sync. So I pull the battery, and pulled the sd card. Then I put it all back together and it started working. I dont know if it was coincidence or not. But yall might want to try pulling the SD card before going through a reset.

[Q] Loss of Push Notifications in 4.2.2

Hi. I’m having a problem with my Nexus 7 fetching notifications, and I’m hoping someone might be able to solve the issue... without having to do a reinstall. I may have inadvertently caused the issue myself, but have no idea how and don’t know how to fix it.
To give you some background, I was using my N7 rooted with stock ROM all through 4.2.1, and life was fine. My problems arose when 4.2.2 was released OTA. For some odd reason, the update would download, the tablet would tell me so, but when I would try to install it, the bootloader would lock up in an error. Rebooting and going into settings to force a search for the update would return an “up to date” message even though I was still on 4.2.1. 2-3 days later, the icon would return to tell me that the update was downloaded, but attempting to install would only result in an error.
I finally decided to unroot and relock the device to install the update. Directly after, I rerooted it. Of course, one of the main reasons I keep root is to use a backup service, and I ran Titanium to reload my apps and settings. A while after, I noticed that my phone would ring to notify me of incoming texts, Facebook updates, emails and such, but my tab, which I often looked forward to mildly annoying me with an echoing chime, would not. Once I log in to an app, it will then suddenly deliver me whatever notifications have been awaiting, but that kind of defeats the purpose. I’ve also noticed that the WiFi icon, which was normally blue 95% of the time is not consistently gray. It NEVER turns blue any more. I’m not quite sure what that means, but I’m almost certain it is somehow related.
In doing some research to fix the problem, I discovered an app that adjusts how often it pings for notifications. I was hoping that, somewhere in the midst of the update and my reinstalling old data, I’d deleted or overwritten this “Heartbeat”, and that the app would fix it, but it sadly has not.
Anyone have any idea what I’ve done and how to solve this problem?
AW: [Q] Loss of Push Notifications in 4.2.2
Might be a problem with your account configured on the Nexus. I had a similar problem when I was playing around with framework-res.apk One time I didn't put the right signature and so my account was only 'half' stable, I.e. the account was there, but no syncing. I found out when starting the play store, there I was asked for my account ...
After inserting and reconfiguring mail / calendar / ... everything works fine now.
Sent from my Nexus 7 using xda app-developers app
AndDiSa said:
Might be a problem with your account configured on the Nexus. I had a similar problem when I was playing around with framework-res.apk One time I didn't put the right signature and so my account was only 'half' stable, I.e. the account was there, but no syncing. I found out when starting the play store, there I was asked for my account ...
After inserting and reconfiguring mail / calendar / ... everything works fine now.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I tried deleting the data from the Google Play Store and Google Play Services apps. Had done the same with Google Voice earlier. Nothing changed. What do I need to do to "put the right signature"?

Delayed push notifications

Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
aplant92 said:
Hi all,
Has anyone else noticed a significant delay with push notifications (namely with gmail)?
I've got my old iPhone and the Nexus 6P side by side, and at best the push notifications come in 10 seconds later than the iPhone (sometimes it can take up to 10 minutes). I've tried the push notification fix as suggested for other phones, but got no love there.
Any suggestions?
Click to expand...
Click to collapse
Is Gmail app fetching your emails on a timer or is it push?
airwa1kin7 said:
Is Gmail app fetching your emails on a timer or is it push?
Click to expand...
Click to collapse
Set to push, otherwise I'd understand the large delay.
aplant92 said:
Set to push, otherwise I'd understand the large delay.
Click to expand...
Click to collapse
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
airwa1kin7 said:
I just realized gmail only does push.
I just tested it on my Nexus 6p and it pushed a few seconds after the email was sent. At first however I had to manually refresh for the first test email, then the second test email pushed to the device.
I tested by sending a email from a icloud account on my macbook and sending to my gmail account on my phone.
Click to expand...
Click to collapse
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
aplant92 said:
It's almost as though there's some power saving feature going on once you lock the screen (this is where the delay happens, when locked).
Click to expand...
Click to collapse
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
airwa1kin7 said:
Mine was locked as well. Battery saver disabled. Battery Optimization Off. Unplugged/No charger.
Click to expand...
Click to collapse
Same here, seems strange that it's taking so long then...
Also, when deleting an email from the notification, it just keeps popping back up (i.e. not deleting). There's obviously some strange sync issue going on with gmail and exchange
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
threshfire said:
I've had the same problem and haven't found a solution either. Glad to see that I'm not the only one! I posted on Reddit, but it didn't get much play. https://www.reddit.com/r/Nexus6P/comments/3seyj6/delayed_gmail_syncnotifications/
To try and fix the issue, I've (in no particular order):
Removed my Google account and readded
Gone through Gmail settings to make sure that notifications are on, sync is active, managed labels
Gone through the Google account to make sure that Gmail sync is on
Restarted
Uninstalled updates to Gmail from the Play Store
Reinstalled updates to Gmail from the Play Store
Force Stopped Gmail
Cleared data from Gmail
Cleared cache from Gmail
Removed it from optimized apps
Changed my password on computer, then waited for phone to ask to reinput
I'm on a 64 GB Aluminum, unlocked, MDB08M. I do not have my SIM card yet (only Wi-Fi). Perhaps that's the issue?
I'm getting to the point where I'm going to factory reset, but I was really hoping I wouldn't have to, and I'm not optimistic it would help.
Click to expand...
Click to collapse
Yeah I've done the factory reset already and can confirm it does nothing. I'm beginning to think its the Gmail app, as the rest of my push notifications are faster or the same speed as iOS. Really crap by the Gmail devs if that is the case.
Any decent replacement email apps out there? The Samsung email app was quicker, but not sure if we can get that without rooting and flashing an apk (and even then not sure if it requires touchwiz to function).
With my 6P Hotspoting to tablet and pc email arrives on 6P a minute or 2 after them.
I don't know if this is the same or not. I have this issue with both the Yahoo mail app and the Outlook app. My gmail notifications seem to be showing up reliably, but I never get any Outlook notifications, and Yahoo's are sporadic--one our of every three or four. When I open either app, it then seems to go fetch the incoming emails. On my previous phone, when I open the app, they're already there. I don't believe I have anything set differently in the apps. I would love to figure this out.
So, I did a factory reset and installed nothing but Outlook and Yahoo mail. Then I sent two notes to my Outlook, Yahoo, and Gmail addresses, and all three of each note arrived almost simultaneously. I guess, now, I'll start re-installing essential apps and testing.
Was looking around and saw someone posted on the official Nexus forums; if anyone here is still having the issue, please head over and +1/reply so Google can escalate the fix.
https://productforums.google.com/forum/#!topic/nexus/Ayd_1TOemSE
I'm having the same issue and I've also noticed that IMs on Hangouts are ridiculously slow. You would think that Google would make sure that at least their own apps worked smoothly on their flagship device.
I think I may have solved my sync issues. In the WiFi advanced settings, I switched the WiFi frequency band from Auto to 2.4Ghz. Ever since I did that I've received notifications on my Nexus 6P just as quickly as I do on other devices.
Wow, glad I saw this thread. I've been noticing gmail is slow lately. I thought it might have been my ROM/Kernel combo. I use Inbox and it was fine up until lately. Guess it's a bug for Google to fix. I even spent time last night reflashing stock and starting fresh out of box state.
This is happening to me too..happens on gmail and as well as Google opinion rewards. It's been happening for a little over a week now...hopefully will be fixed soon..
Is it happening to everybody or just a select lucky few?
Sent from my Nexus 6P using Tapatalk
Lots of users having this issue
http://www.androidpolice.com/2016/0...syncing-issues-in-gmail-inbox-and-other-apps/
I see that lot of people are only discussing about Gmail and other mailing or hangout apps.
I on the other hand am seeing overall notification push delay across all the apps including Whatsapp, Gmail, Facebook etc. I am unrooted and no changes made whatsoever to my android marshmallow. It is also on latest OTA build.
I receive all notifications as soon as I unlock the device, but if my device is lying on a table (even when not in doze mode which means lying for less than 30 minutes) I still don't receive any notification. As soon as I unlock and turn on screen it seems like data connectivity resumed and all notifications starts to flow within 5-10 seconds without even opening those apps to refresh.
I also have not modified any other notification setting and I even tried to keep whatsapp to priority mode + no battery optimization, still Whatsapp is having hard time receiving notification if screen is turned off for more than 5 minutes..
If you are experiencing this kind of an issue and have successfully resolved it, kindly help me.
I've lost email notifications but I have read that Google know about the problem,
Sent from my Nexus 6P using XDA Free mobile app

gmail no longer auto-syncing (Nougat)

Since the Nougat update, my gmail account no longer auto-syncs or receives pushed messages, even if the gmail app is open when the message should arrive. If I sync manually, I immediately see the pending messages.
Power-saving is not on. I've double-checked the phone's auto-sync toggle and the notification settings for the gmail app and for this particular gmail account, in the app and in the Application Manager. Other devices receive push messages in gmail for the same account. Other apps (such as Google Voice) successfully push messages to the phone, resulting in immediate notification. Doze optimization is turned off for gmail. I tried clearing data and cache for gmail and then reestablishing the account, but that didn't help.
Does anyone else have this problem or know how to fix it?
If you haven't tried already, reboot to recovery and wipe cache partition, it's worth a try.
Do you have any apps disabled?
Sent from my SM-G935T using XDA-Developers Legacy app
Gary02468 said:
Since the Nougat update, my gmail account no longer auto-syncs or receives pushed messages, even if the gmail app is open when the message should arrive. If I sync manually, I immediately see the pending messages.
Power-saving is not on. I've double-checked the phone's auto-sync toggle and the notification settings for the gmail app and for this particular gmail account, in the app and in the Application Manager. Other devices receive push messages in gmail for the same account. Other apps (such as Google Voice) successfully push messages to the phone, resulting in immediate notification. Doze optimization is turned off for gmail. I tried clearing data and cache for gmail and then reestablishing the account, but that didn't help.
Does anyone else have this problem or know how to fix it?
Click to expand...
Click to collapse
For what it's worth, I'm having the exact same issue on my phone since the Nougat update! It also happens with my AT&T (home) voicemail viewer. I used to get notifications immediately when I got a message at home, now it never tells me unless I open the app.
Quickvic30 said:
If you haven't tried already, reboot to recovery and wipe cache partition, it's worth a try.
Do you have any apps disabled?]
Click to expand...
Click to collapse
Thanks for the suggestions. Wiping the cache in recovery didn't help. The only disabled apps are DirecTV and Fullscreen (and no task/power manager apps are in use).
I've noticed that it's not just incoming messages that don't auto-sync; it doesn't auto-sync in the other direction either. If I delete or archive a message in the gmail app, I don't see that change on other devices until I manually sync the gmail app.
As a workaround, Samsung's Email app is auto-syncing properly.
Now I'm seeing the same problem with Samsung's Email app too.
I was able to fix this problem (and also the absence of my phone from the Android Device Manager listings) using some combination of these methods:
https://productforums.google.com/forum/#!topic/play/X3f4PmL7Zf8
http://forums.androidcentral.com/an...vice-manager-how-fix-devices-not-showing.html
I solved the problem uninstalling all the gmail updates and stopping the autoupdates from the play store. If I use the original version of gmail (first installation on the phone before udates) it syncs perfectly. Hope this can help. And hope samsung and google can solve the problem!
I noticed this issue only goes away when you turn off power saving...
@ Isidrology is right, for the S7 with nougat I went to settings, device maintenance, battery, battery usage, hit the 3 dots in upper right corner, optimize battery usage, change drop down to all apps, and deselect gmail and whatever else you don't want doze messing with your phone. I deselected google opinion rewards as well and 10 minutes later I got a new survey!
Thanks William5, it was well hidden but it seems to work
Isidrology said:
I noticed this issue only goes away when you turn off power saving...
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Thanks! This seems to have solved the problem on my Sprint S7.
In Android 7.0 Nougat Samsung Galaxy S8+, there is no GMail under Device Management-->Battery-->Unmonitored Apps
I have had this phone for 6 months and email only gets refreshed manually. Even when refreshing manually I usually have to do it twice for any email to appear. I have tried every other setting I can find.

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