Still display separation issue ? - Nexus 7 Q&A, Help & Troubleshooting

Hello guys
I'm Marco and I'm searching for a 249$ tablet, the market doesn't offer so much, I found Nexus7 and Galaxy tab 2 7.0.
Nexus should be a fine product but I read a lot about a terrible screen separation issue, was it fixed by Asus in the last batch ?
I couldn't tolerate a similar epic fail, and I'm not interesting in fixing it by myself.
Instead Samsung seems to soffer of death grip problem with wifi reception.
I come from a terrible experience with a chinese tablet, but I can't think asus build quality is lower !!!

maRRRco89 said:
Hello guys
I'm Marco and I'm searching for a 249$ tablet, the market doesn't offer so much, I found Nexus7 and Galaxy tab 2 7.0.
Nexus should be a fine product but I read a lot about a terrible screen separation issue, was it fixed by Asus in the last batch ?
I couldn't tolerate a similar epic fail, and I'm not interesting in fixing it by myself.
Instead Samsung seems to soffer of death grip problem with wifi reception.
I come from a terrible experience with a chinese tablet, but I can't think asus build quality is lower !!!
Click to expand...
Click to collapse
I got mine in January, function wise it's okay... No software problems. I have 2 hardware problems though.
Screen lift, just a little. Doesn't impair any functions of the tablet and since i use a case with it the problem does not develop further. Probably pressure from the sides when holding the tablet with hand causes high pressure at the surrounding mounts, causing it to lose rigidity after time and loosens the screen, after getting a solid case it's solved for me.
The speakers started cracking about a week ago on high volume though, so this means i need a headphone around me. Doesn't affect me much too as it's pointless trying to listen at loud volumes outdoor with such small speakers. Does get a little annoying at times at home when i have to find my tiny earbuds => other than that no problems...
It's just like buying a cheap yet good car to me, while the performance is great mayb i'll suffer from build quality such as crakling dashboard or somethin. Logic is, if the a better pair of speakers were to add $1 of production cost per tablet, 4 million units produced will mean $4million less in earnings, which will mean a more expensive tablet anyway so there's always a tradeoff when something is cheap... I can find anything more perfect than the nexus 7 for its price tho, but that's just me...
Another view is that, if they produced a product with a 0.5% of failure rate, 4 million being sold so far will mean problems with 20,000 devices. Which is many, yet at the same time actually little, and acceptable for the price, with a development r&d time of only half a year, and for me at least. Lol! They could have done it better tho after all warranty claims mean cost to asus and google.Cheers.

Related

No Excuse for Shoddy Build Quality

As the title says:
I was so utterly disappointed with the 10.1
The first one I got Friday Morning had dead pixels on the black status bar at the bottom of the screen. I returned it a couple hours later to Best Buy.
The second one has dust under the middle of the screen. You could see black spots while surfing the web.
Finally, the third one had 8 pieces of dust under the right side of the screen.
I decided to return it and wait for a rumored Nexus Tab or Ice Cream.
Don't get me wrong I LOVE Android. I have the Nexus S 4g, and I have always had android phones. I had the Xoom, but it was too heavy and large. I really had high hopes for the Galaxy Tab. Yet, its sad that the build quality is lacking..
And... lets be honest, Honeycomb needs a LOT of polishing. Its laggy, and has none of the media consumption apps people crave(i.e. netflix, Hulu, HBO Go, etc.)
If you like the Tab do yourself a favor and try not to look at the screen too close.. I fear that there are imperfections on most of them... which is inexcusable
Sounds like you may have had a string of bad luck with the devices. Remember stuff like that gets shipped in bulk so it may have been just an issue with the one shipment to that Best Buy.
I haven't had any issues with build quality on mine. Was worried about the plastic backing but it doesn't dent in like the aluminum on my iPad so it's actually a plus (and it makes the thing lighter). I won't disagree with the Honeycomb needing polish however. For the most part it works fine but there is a significant lack of tablet optimized apps out there and the input lag in the stock browser is annoying at best.
Word...
I just got frustrated man. when you are dropping that much cash on a tab it should be flawless. ya know
Flawless is debatable... there is no such thing.. my $80k car (AMG C63 if anyone cares) is far from flawless, my house.. far from flawless. I have purchased $100+ software/hardware packages (Arcsight.. ridiculously expensive), far from flawless....
If you had asked me 10 or 20 years ago, then I would have agreed, but these days, everything is released with flaws and bugs, it is just how it is these days, and you will have to accept it, or you will never buy anything again..
Yeah man, I understand. I'd be pretty pissed to if I had to return my brand new shiny three times. But it's what all early adopters have to put up with; higher prices, untested technology, new waters and the like. It's what makes it fun,
This would be more shoddy QA than shoddy build quality wouldn't it? I actually quite like the build quality on the thing but could see getting pissed off if I had dust under the screen.
My experience that some people who are hyper-sensitive to "flaws" in devices are those that were truly unsure about their purchase in the first place. When they experience buyer's remorse, they suddenly find "flaws" in the device rather than admit that they made a poor purchasing decision. This bad behavior is unfortunately reinforced by the return policies of the retailers that charge restocking fees except in case of defects.
I'm not saying this is the case with OP. Just an observation.
jvanbrecht said:
Flawless is debatable... there is no such thing.. my $80k car (AMG C63 if anyone cares) is far from flawless, my house.. far from flawless. I have purchased $100+ software/hardware packages (Arcsight.. ridiculously expensive), far from flawless....
If you had asked me 10 or 20 years ago, then I would have agreed, but these days, everything is released with flaws and bugs, it is just how it is these days, and you will have to accept it, or you will never buy anything again..
Click to expand...
Click to collapse
totally OT: $80k for a C63??? how cheap are those cars in the states?? for a normal configuration we have to pay at least about $95k (~67k €).
The 2011 C63 AMG starts at < $60k in the US (though realistically, $70k is the cheapest you'll find it). I'm not sure what the differences are vs the euro models.
rmmorse81 said:
As the title says:
I was so utterly disappointed with the 10.1
The first one I got Friday Morning had dead pixels on the black status bar at the bottom of the screen. I returned it a couple hours later to Best Buy.
The second one has dust under the middle of the screen. You could see black spots while surfing the web.
Finally, the third one had 8 pieces of dust under the right side of the screen.
I decided to return it and wait for a rumored Nexus Tab or Ice Cream.
Don't get me wrong I LOVE Android. I have the Nexus S 4g, and I have always had android phones. I had the Xoom, but it was too heavy and large. I really had high hopes for the Galaxy Tab. Yet, its sad that the build quality is lacking..
And... lets be honest, Honeycomb needs a LOT of polishing. Its laggy, and has none of the media consumption apps people crave(i.e. netflix, Hulu, HBO Go, etc.)
If you like the Tab do yourself a favor and try not to look at the screen too close.. I fear that there are imperfections on most of them... which is inexcusable
Click to expand...
Click to collapse
Ice creams starts at 59 cents
Berner said:
I'm not saying this is the case with OP. Just an observation.
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Click to collapse
My experience has been that some people who try to insinuate that any issues someone may have with a product are actually problems with the person rather than the device, are actually just trying to defend their own purchases.
I'm not saying this is the case with you. Just an observation.
hebbe said:
totally OT: $80k for a C63??? how cheap are those cars in the states?? for a normal configuration we have to pay at least about $95k (~67k €).
Click to expand...
Click to collapse
They are definitely cheaper in the US then in most other places (even DE.. which is odd since they are made there...)
Base model runs around 60k, once you start adding options.. it goes up fast, I have everything but the Performance Package, and the number I through out is the avg for a model configured as mine, I did not pay that much (who ever pays MSRP anyways), as I picked mine up used (Certified Pre Owned model from MB).
You want horrible.. check out the C63 in Australia.. they run almost $200k AU. Half of that is I believe a luxury tax penalty....
jvanbrecht said:
Flawless is debatable... there is no such thing.. my $80k car (AMG C63 if anyone cares) is far from flawless, my house.. far from flawless. I have purchased $100+ software/hardware packages (Arcsight.. ridiculously expensive), far from flawless....
If you had asked me 10 or 20 years ago, then I would have agreed, but these days, everything is released with flaws and bugs, it is just how it is these days, and you will have to accept it, or you will never buy anything again..
Click to expand...
Click to collapse
Come on now - the GTab and C63 have a lot of stuff in common - especially their use of copious amounts of cheap plastic. At least for the Tab, it's only $500
matt310 said:
Come on now - the GTab and C63 have a lot of stuff in common - especially their use of copious amounts of cheap plastic. At least for the Tab, it's only $500
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Click to collapse
Yeah.. and it rattles alot.. drives me nuts.. granted that may have something to do with the monster V8 they shoehorned into the little C class.. but still, at the price point, they should have used better materials. At least in EU, and most of the rest of the world, you can get the option of leather dash/console/etc which replaces much of the plastic.. but that is not available on the C class for US AMG models, it is on the E and up classes though.
jvanbrecht said:
Yeah.. and it rattles alot.. drives me nuts.. granted that may have something to do with the monster V8 they shoehorned into the little C class.. but still, at the price point, they should have used better materials. At least in EU, and most of the rest of the world, you can get the option of leather dash/console/etc which replaces much of the plastic.. but that is not available on the C class for US AMG models, it is on the E and up classes though.
Click to expand...
Click to collapse
The rattles are caused by a combination of low-profile tires, punishing suspension, and clips that hold dashboard components in place instead of screws. Also, the torsional rigidity of the C isn't as stiff as the E so when you go up driveways and the chassis flexes, that eventually takes its toll on tight tolerance components. Sometimes covering them with leather helps; sometimes not.
The greater concern to me is why MB didn't include an LSD with that car as standard equipment. It's part of the P30 package or a $2,000 standalone option, which to me makes next to no sense. All that power needs a way to get it reliably to the pavement!
rmmorse81 said:
As the title says:
I was so utterly disappointed with the 10.1
The first one I got Friday Morning had dead pixels on the black status bar at the bottom of the screen. I returned it a couple hours later to Best Buy.
The second one has dust under the middle of the screen. You could see black spots while surfing the web.
Finally, the third one had 8 pieces of dust under the right side of the screen.
I decided to return it and wait for a rumored Nexus Tab or Ice Cream.
Don't get me wrong I LOVE Android. I have the Nexus S 4g, and I have always had android phones. I had the Xoom, but it was too heavy and large. I really had high hopes for the Galaxy Tab. Yet, its sad that the build quality is lacking..
And... lets be honest, Honeycomb needs a LOT of polishing. Its laggy, and has none of the media consumption apps people crave(i.e. netflix, Hulu, HBO Go, etc.)
If you like the Tab do yourself a favor and try not to look at the screen too close.. I fear that there are imperfections on most of them... which is inexcusable
Click to expand...
Click to collapse
Sounds like you had really bad luck. Did you exchange them from the same place? It might be the batch the store received was the problem, either tampered in production or in transportation. Overall, people seem to be happy with the build, including myself, so it seems you're case was exceptional, and you may give it another try at a different store or vendor.
Nexus Tab/Ice Cream are at best Q4, which can be 4-6 months away, and I wouldn't be surprised if they only came out next year. Honeycomb will definately improve before then, especially in a few weeks we should have custom ROMs too.
Dead pixels AND dust under the screen! I agree 100% with the OP. If you really got three in a row with screen defects that is not acceptable. You can ignore virtually any nick, ding or scratch on the body of a tablet, but it's really hard to ignore screen defects. Especially central ones. In many respects a tablet IS the screen. It's what you interact with all day long.
I'm not that surprised. Samsung sometimes has quality control issues. I ended up returning three Samsung projection TV's in a row once. One of them actually had a picture that was physically tilted so that one side was higher than the other - can't quite understand how that got past quality control. And then there is the recent GPS disaster with the Galaxy S phones - I had one of those and finally ended up getting rid of it because It was impossible to navigate with it.
Samsung is a strange company. They produce cutting edge products that have lots of rough edges. But when you finally get one of Samsung's devices that works correctly, they are sometimes really good. When I finally got a working TV from Samsung, after my fourth try, it lasted forever - superb picture and no problems. Love my Tab 7. And even the Galaxy S was a great phone, as long as you didn't have to get anywhere on time.
I'm surprised that Best Buy didn't give you a hard time with the dead pixels. Every once in a while you get a smart-assed salesman who likes to quote a dead pixel rule: "we can only exchange it if there are 5 or more dead pixels. Just because there's a big black one dead center in the middle of your screen isn't sufficient cause for an exchange!") Had circuit city try this with me on an LCD TV. Course stuff like that is probably the reason they went bankrupt.
This is one reason I prefer buying from brick and mortar stores with items like this. If Best Buy gave you no trouble with 3 returns, thats really commendable on their part. They would get my repeat business just for that.
jvanbrecht said:
Flawless is debatable... there is no such thing.. my $80k car (AMG C63 if anyone cares) is far from flawless, my house.. far from flawless. I have purchased $100+ software/hardware packages (Arcsight.. ridiculously expensive), far from flawless....
If you had asked me 10 or 20 years ago, then I would have agreed, but these days, everything is released with flaws and bugs, it is just how it is these days, and you will have to accept it, or you will never buy anything again..
Click to expand...
Click to collapse
??? You have got to be kidding, right ? You may have low expectation and willing to take flaws, but not me, not now, not ever. Doing so just tells the manufactur we will accept the flaws and be done with it. Goodness, accept it ? No way
rmmorse81 said:
As the title says:
I was so utterly disappointed with the 10.1
The first one I got Friday Morning had dead pixels on the black status bar at the bottom of the screen. I returned it a couple hours later to Best Buy.
The second one has dust under the middle of the screen. You could see black spots while surfing the web.
Finally, the third one had 8 pieces of dust under the right side of the screen.
I decided to return it and wait for a rumored Nexus Tab or Ice Cream.
Don't get me wrong I LOVE Android. I have the Nexus S 4g, and I have always had android phones. I had the Xoom, but it was too heavy and large. I really had high hopes for the Galaxy Tab. Yet, its sad that the build quality is lacking..
And... lets be honest, Honeycomb needs a LOT of polishing. Its laggy, and has none of the media consumption apps people crave(i.e. netflix, Hulu, HBO Go, etc.)
If you like the Tab do yourself a favor and try not to look at the screen too close.. I fear that there are imperfections on most of them... which is inexcusable
Click to expand...
Click to collapse
Did you clean your glasses before you inspected the tablet?
(J/k I returned one due to back light bleeding)
OP, if you got all of those from the same place, I suggest giving it one more shot and buying it somewhere else.

Build Quality: NAH!

This is my 5th Android tablet. The first Transformer had gone directly back to Best Buy due to terrible light bleed. Transformer Prime sold in a month. It had its obvious problems plus a screen problem: when you press a little harder on the right side of the screen it would flicker into white. Probably a faulty one. This is my 3d transformer and it is not that impressive. Surprisingly there is no light bleed at all, but the Prime was much better in every way. I sense and hear a squeaky sound when I press the right side of the back camera just under the power button as though it was not fitted well. I pressed all the sides and corners of the tablet, only this spot gives that sound. There is an emptiness there. It really is annoying. I still think I will keep it but wait for the new Samsung. MY GTAB 7 and 10.1 were also made with plastic but they were sturdier and far better in build quality. Asus keeps disappointing me.
Cool story bro.
Perhaps your expectations doesn't match the design specs and price tag of this machine? To me it seems they opted for better guts then exterior and screen.
Thats very true. ASUS wanted to give a nice device to those who couldn't meet the price tag. Everything comes at a cost, this tablet is plastic :T
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
Firstly, I am not quite sure why anyone would want to press the back right side of the tablet next to the back camera? If it squeaks, don't press it, no function on this tablet requires that part pressed, nor is it near anywhere near where one would hold it.
This is my 3rd tablet as well.
First, I had a Prime. I disagree the Prime was better in every way. No GPS, poor wifi signal, micro sd card slot poorly placed so the card kept popping out, micro hdmi port was loose - cable kept coming unplugged. Is the prime sexier, sure, but the aforementioned problems made it quite non-functional.
Second I had an Acer A510. Great tablet, just a bit bulky and had a terrible heat problem where the back of the tablet would reach over 100 degrees when 3D gaming...could not hold it anymore it was so hot. Also, due to low sales volumes, the tablet does not have much developer support, still don't have their own forum with similar launch date to this tablet.
I have had none of these problems on my TF300, it works amazingly well. I actually don't mind the plastic, it is comfortable to hold, and looks much better than I thought it would. The sound is great for a tablet, I had the a510 and believe this is comparable, even without the speaker separation. Is this tablet perfect, no: Battery life could be better and they could have used Gorilla glass, but those are minor nuisances compared to what I have dealt with on my other 2 two tablets and I don't think any tablet is perfect. I am not a budget buyer and purchased this tablet originally to check it out, but it is so good compared to anything else I have used, I plan to keep it and enjoy it.
I did press to get it out from its keyboard dock. Thats how I realized it was not fitted well. Do we really have to accept something with its flaws because it is cheaper? ASUS is a brand name I respect. I had more than 6 laptops, netbooks and now an ultrabook which I LOVE!!!! But we have to accept that Asus is less attentive when it comes to Android. We will see how they will try hard this fall or next year with their Windows 8 tablets and stuff.
I honestly think the build quality is great with the 399 price tag. I have no issues with light bleeding, creaking or loose parts. So far my experience is great and have no complaints.
Love my tab after unlocking and installing cm9. How much more could you ask for with a guad core processor and 399.99 price tag for a 32 gb! all the tablets I see are dual core for 399.99 for 16gb.
Asus, in my opinion gave us a budget tablet and then some. The realm of this tablet was to cut cost so everyone could afford Tegra 3 without buying a 700$ unit. I love my tablet
Sent from my VS910 4G using xda premium
Great, cheap, tablet.
Always fun to see how people can differ.
Some like the building quality and others think everything is cr*p. I think this is purely what you expect of it and what you want to spend. If you buy an IPad it is not comparable to a Asus because as the manufacturer is different the buildingprocess is different.
I think you (the topicstarter) just want to get a almost undestructible tablet. But tablets are just fragile and if you have a technical problem with one you just bring it back to the shop because you have warrenty.
At this point in time there is no better tablet to buy, yes i had the cash to get a prime, but i need good wifi coverage, which the prime has not, so i bought this one. I don't want older technology , and surely not at the same price (all other tabs are dual core at maximum)
I just didnt feel the thrill I felt when I held my Samsung 10.1 for the first time or even the TR Prime. TR Prime just for a couple of days.... But I agree with most views here. It is a very good tablet for its price. I like the battery usage. I havent charged it for more than 2 days now. Unnoticeable light bleed, etc... Just that squeaky sound
BTW. No Riptide onboard was a bum!
I think mine is fine, besides some uncomfortable cracking I tend to hear with the keyboard dock. Then again, I was not very impressed by my Asus laptop in terms of build quality either. I feel weird buying another Asus product after that laptop but there is nothing else that compares as far as I am concerned when it comes to tablets. I deal with it.
Well I was greeted with a busted pixel upon opening package still gave a try then started to have small bleed then by third week serious bleed, then when I hold on certain spots in landscape and portrait at different angles I get this blur like bleed as if im pressing to hard felt like if I held any looser I would drop it, also can barely see in the sun light other than that it works like heaven which really bugs me because I want it but dont believe it will last so im sending back and waiting for the reviews for the 700 when it releases after atleast a month has passed till then I will be pad less...........
bigwalt12 said:
Well I was greeted with a busted pixel upon opening package still gave a try then started to have small bleed then by third week serious bleed, then when I hold on certain spots in landscape and portrait at different angles I get this blur like bleed as if im pressing to hard felt like if I held any looser I would drop it, also can barely see in the sun light other than that it works like heaven which really bugs me because I want it but dont believe it will last so im sending back and waiting for the reviews for the 700 when it releases after atleast a month has passed till then I will be pad less...........
Click to expand...
Click to collapse
I have none of those problems. You must have a defective unit, try exchanging for another one before final judgment.
Sent from my HTC Vision using XDA
I honestly love this pad but I see im not the only one experiencing this only bought this because the wifi issue with prime if the 700 solves this without a dongle with a better and brighter screen then I will get that one instead. I have a good relationship with amazon hate returning things multiple times I dont want to take another risk but you guys got a great pad for the price that is if you got a good one. Im gonna miss this pad but im hoping the 700 is worth the wait?????
Psyloid said:
At this point in time there is no better tablet to buy, yes i had the cash to get a prime, but i need good wifi coverage, which the prime has not, so i bought this one. I don't want older technology , and surely not at the same price (all other tabs are dual core at maximum)
Click to expand...
Click to collapse
You nailed it! The only other tablets to compare to this one is the prime (poor GPS and wifi at $500) and the Acer a510 (no keyboard dock, overheat issues stalled sales at $450) and the Toshiba excite( screen issues, OS issues for I think $500- $550).
NO BRAINER to me.
Even if I dont thing 400 is cheap, it is a very good Pad. I dont have any dead pixels and not one other Problem. Wifi is is even better than my last tablet (Hannspad ). Would recommend it at any time.
The 300 is pretty much built the same way as the 101 plastic back..

[POOL] How is your Nexus 7? Flawless?

Please vote and let us know about your N7 and where did you buy it.
This pool could give us clue about the build quality and help people to make buying decision.
So, again, if you own or owned one, please vote.
Thanks.
Things I noticed about my Nexus 7 in the first night with it:
1) Right audio output is dead. 3 headphones pushed in all the way. This in the end is why I'm getting a replacement.
Other minor issues:
2) Touch seems flaky. A single touch-drag will glitch into two touches every now and then. I noticed this when browsing it will suddenly zoom instead of scroll. I also see it in Swype where it will drop in the middle of a long word, really annoying. There are other glitches that I can bring out with multi-touch in a test program but I don't think they are significant comapred to the ones I can actually notice causing problems while using it. All I know is that the touchscreen performance of my SGS is pretty much flawless (one of the reasons I bought it over the Desire) and the N7 unit I have now is far from it and it shows in some pretty annoying ways.
Is this systemic or a random defect? Hardware or software fix? Who knows, but from what I have heard and know these digitizers are discrete units that report touch locations and can't be fixed in software. Worth returning the device over? Maybe, but sadly I think it might mean bailing on the device completely as it could be unfixable.
3) Orientation sensor is off by about 4 and 6 degrees in X and Y directions. Sucks to play a game and have a tilt offset, and probably screws with auto-rotate a bit too. This seems like it could be calibrated out easily but this functionality, if it exists, is not readily apparent. Wonder if this is caused by UPS or whoever tossing the boxes around. My SGS was off about 4 degrees after a drop, but there was a command line calibration for it (also in the menu in 2.3, but I got lucky when they repaired the faulty internal SD it went away, probably on the same board as flash that was replaced).
4) Screen raised up on the left side. This is first thing I noticed because I looked for it first. I could probably live with it or try the washer fix if it weren't for the audio jack problem. It doesn't make any creaky noises or anything.
The screen as far as display looks quite good. Even blacks with no backlight bleed or dead pixels. My concern is that my replacement unit will have a worse problems with the display than this one, then I'll end up riding the replacement train for another pass like so many other folks. I might just ask a Google rep straight up if it would be better to wait a few months. I was prepared to do this for minor problems but the broken audio jack is pretty major.

Worth it Returning galaxy tab 2 7.0 for N7.

I've been testing out galaxy tab 7.0 but thinking about returning. Is it worth it to jump for the 7. Just asking because all off the nexus horror stories are kind of scaring me away
We have one of each in the house, and it's worth returning the GTab2 without question. The n7 blows it's doors off
Honestly with a release of this magnitude and given the problems getting them out, you're bound to have plenty of frustrated customers. Mileage will vary of course but, I absolutely love this tablet.
Project Butter was a success IMO
Also, keep in mind these horror stories you're hearing are on a forum for android devices, and you're hearing about a couple hundred misfit units out of hundreds of thousands sold. The people having optimal experiences aren't posting anywhere, for the most part, because they've nothing to post about. You want a better idea of how many are faulty/defective, call 50 Walmart supercenters and ask how many they've sold vs how many they've had returned, and you'll probably end up with a much more accurate picture
Thanks I'm just trying to grab owner info just to make sure.I'll probably gonna return in the next couple days if not tomorrow. Just trying to get educated a bit. Looks like storage won't be to big a deal. I'd be getting the 16 GB and use USB for my movies and clouds for all the ROMs Id use
Sent from my GT-P3113 using xda app-developers app
As someone who has received three units with screen lifting, I wouldn't caution you as strongly as you might expect me to.
That's the only really common defect, and in most cases it is not severe enough to affect usage. The last two I received have been minor cases of separation. The reason I won't accept this flaw is because of the possibility that it will worsen over time, but keep in mind that this is speculative.
No one really knows for sure, and I tend to err on the side of caution, which isn't always a good thing.
My experience with the device has been overwhelmingly positive aside from this, and if the Nexus 7 is right for you then it may be worth purchasing even if you do get one with the kind of separation I've been dealing with. Although the warranty friendly fixes have been found to be temporary, if it bothers you that much then good old fashioned super glue will do the trick. Many who have gone through multiple returns have decided that they like the tablet enough to dispense with this RMA business and jimmy it down themselves.
Although Google does consider units with screen separation defective, many here have refused to let such a minor quibble diminish their enjoyment.
Please note, however, that Jay Aristide does not recognize minor screen lift as a defect for those statistics. His unit has minor separation and it doesn't bother him, which should tell you something about what a great tablet it is.
Trading a Galaxy Tab 2 for a Nexus 7 would be an enjoyable upgrade, definitely.
pxlitup said:
As someone who has received three units with screen lifting, I wouldn't caution you as strongly as you might expect me to.
That's the only really common defect, and in most cases it is not severe enough to affect usage. The last two I received have been minor cases of separation. The reason I won't accept this flaw is because of the possibility that it will worsen over time, but keep in mind that this is speculative.
No one really knows for sure, and I tend to err on the side of caution, which isn't always a good thing.
My experience with the device has been overwhelmingly positive aside from this, and if the Nexus 7 is right for you then it may be worth purchasing even if you do get one with the kind of separation I've been dealing with. Although the warranty friendly fixes have been found to be temporary, if it bothers you that much then good old fashioned super glue will do the trick. Many who have gone through multiple returns have decided that they like the tablet enough to dispense with this RMA business and jimmy it down themselves.
Although Google does consider units with screen separation defective, many here have refused to let such a minor quibble diminish their enjoyment.
Please note, however, that Jay Aristide does not recognize minor screen lift as a defect for those statistics. His unit has minor separation and it doesn't bother him, which should tell you something about what a great tablet it is.
Trading a Galaxy Tab 2 for a Nexus 7 would be an enjoyable upgrade, definitely.
Click to expand...
Click to collapse
Actually, I recognize it as a defect, just mine isn't severe enough to warrant an RMA.. Plus, as I said, I've been able to repair mine from 1.1mm to less than .1mm, then today I tightened the screws and reduced it to perfectly flush with the case bevel.
Anyways, yeah. Amazing tablet, through and through. My son has the GTab2 in the house, and he's been green with envy since I got my n7
I think the issues with the Nexus 7 are real enough. However it's been out a month and it sounds like the newer units are in better shape.
Also I'd still much rather have a Nexus 7 with a little screen lift (the typical issue most owners get) than a perfect Galaxy Tab 2 7.0.
I dumped my GTab 2 for the N7, and haven't regretted it whatsoever. I too have minor screen lift and haven't found it to be an issue, especially with the tight fitting silicon case I just purchased.
Sent from my GNex - Stock/Rooted on 4.1.1
The only reason I wouldn't do it is because of the lack of SD card slot and 3G, which both are very important for me. Otherwise it's a very worthy upgrade considering the specs and dev support
silentmelodies said:
The only reason I wouldn't do it is because of the lack of SD card slot and 3G, which both are very important for me. Otherwise it's a very worthy upgrade considering the specs and dev support
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Click to collapse
OTG and a teeny tiny MSD reader (no bigger than the smallest of Bluetooth dongles) takes care of the SD issue, and the vast majority of android phones support infrastructure tethering, so just tether your tab to your phone, drop your phone in your pocket, and (mustering my best Jersey Shore voice) just fuggetuhbowdit

Considering a Nexus 7... screen separation?

So what's the consensus? I was really considering picking up a Nexus 7 until I read about the screen separation issues. I used to have an ASUS Transformer and really liked ASUS's build quality. Is the Nexus 7 really that bad? I don't like the idea of buying a $250 tablet and then having to open it up and modify it just to make it work properly. (Especially since the iPad Mini is rumored to be released next month.)
primalmu said:
So what's the consensus? I was really considering picking up a Nexus 7 until I read about the screen separation issues. I used to have an ASUS Transformer and really liked ASUS's build quality. Is the Nexus 7 really that bad? I don't like the idea of buying a $250 tablet and then having to open it up and modify it just to make it work properly. (Especially since the iPad Mini is rumored to be released next month.)
Click to expand...
Click to collapse
I personally loved my Nexus 7, and I'm one of the lucky ones who had their screen crack. I should be getting it back today, as it was supposedly fixed under warranty without a charge (guess I plead a good case when I called 4x reminding them I won't be paying for it). Keep in mind just how many of these units were sold. There's a handful of people here on the forums and AndroidCentral, etc., posting about this issue, yes... but go onto an Apple forum and you'll see the same thing.
Has the iPad mini even been announced yet? I keep hearing rumors but nothing solid. If you're somebody who doesn't mind iOS, it's not a bad option to wait, but you'll almost undoubtedly pay more for a similarly spec'd tablet. I personally wouldn't consider it, but that's just my 2c. If you're somebody who is pretty agnostic about it, waiting to see what more options come about is never a bad thing. Just don't catch the waiting disease... if you wait too long, you'll find yourself in a constant waiting hole with no devices you could otherwise be enjoying. :good:
I will say this, though. If you buy a Nexus 7, buy it from a local retailer. It's the same price as the N7 from Google Play, and plus you cut out the shipping time. Sorry Google, but being able to return a faulty N7 (in the event you get one) at a B&M store two miles away is still quicker than your (albeit, still fast) shipping turn around time.
The issue is not as great as the forums would make you believe. After all every single product ever made has a small number of defects.
Don't worry about it would be my suggestion.
Thanks for the suggestions. I guess my main concern is the reports of people going through 3 or 4 Nexus 7's, even at a retail store, before they find one that is acceptable.
I've had my Nexus 7 since it came out. Not a single defect or issue, its been great so far and I love it.
primalmu said:
Thanks for the suggestions. I guess my main concern is the reports of people going through 3 or 4 Nexus 7's, even at a retail store, before they find one that is acceptable.
Click to expand...
Click to collapse
As with pretty much any product out there, I always take the online reviews with a grain of salt. A larger percentage of the people who had problems are likely to post compared to those that didn't have problems. Any time I buy something that causes me grief, I am generally ticked enough to want to post about it somewhere, but it rarely occurs to me to post something about products that work as promised and don't have issues.
This does not apply to my N7 because I love it so much I can not stop telling people. Mine has a tiny bit of screen lift that I would not have noticed if I had not read about it. Certainly not enough to want to try to return it. I may try one of the posted fixes but even that seems unlikely. Can't find the downtime...
The issues are there and they are real!
First Nexus = Creaking and Screen separation
Second Nexus = Screen separation
Third Nexus = Screen separation
Fourth Nexus = Severe creaking
Its sooooo sad as I love everything else about this freaking tablet! But the quality issues are out there just so you know it.
Huge issues
I think the screen lift screen crack and screen becoming un responsive is a HUGE Issue.. Its not just this forum where you see compalints.. You see it from tech reviews and so on.. I know that this is Hyped up causing to to be a bigger issue then it is . But the issue is not just the defects . Its how google and Asus has chosen to deal with this.. They have had my money cost of 3 tablets locked away due to exchange waiting . I Call and email with no response other then we will foreword it to a specialist .
I say get One From a Bick and Mortar store with a good reputation for taking care of there customers .. Buy a Extended warranty to where the STORE Has to deal with your device If and when it breaks.. I have never in my life seen such a Lack of Customer Service or Lack of Response for such issues .. Im left to where if i do not get a shipping confirmation and PAYMENT BACK TO MY BANK i will Have to file a complaint because im near the required time to do so with my card ... This is Pathetic..
so to everyone who says THERE IS NO ISSUE. READ THE INTERNET... im happy you have a perfect device it does happen But im getting the feeling there are as many defective ones as good ones...
OP if it seems like im trolling your Thread i am very sorry .. Just want to clear up some of the above GET IT GET IT COMMENTS. There are issues with this device . yes you can get lucky and get a good one.. JUST BE AWARE TO NOT GET IT FROM GOOGLE PLAY
"so to everyone who says THERE IS NO ISSUE. READ THE INTERNET... im happy you have a perfect device it does happen But im getting the feeling there are as many defective ones as good ones... "
Good advice, because everyone knows that everything you read on the internet is 100% true!!!!
I have one that has slight screen lift and creaking, but It's honestly not bad enough for me to worry about. I can't detect it unless I carefully look at it from the side, or press on the screen hard enough to make it flex. The case I have it in completely hides the problem.
Now, should it happen? No. But I bought a Nexus 7 because it was a fairly high-spec tablet that I didn't have to pay $500 for. I'm willing to accept a few compromises, especially when the cure (on-phone time, a bad refurb replacement) could be worse than the disease.
To minimize hassle, do what others have suggested and buy locally from a retailer with a good return policy.
dparrothead1 said:
"so to everyone who says THERE IS NO ISSUE. READ THE INTERNET... im happy you have a perfect device it does happen But im getting the feeling there are as many defective ones as good ones... "
Good advice, because everyone knows that everything you read on the internet is 100% true!!!!
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Click to collapse
bonjour!!! - state farm commerical. lol
primalmu said:
Thanks for the suggestions. I guess my main concern is the reports of people going through 3 or 4 Nexus 7's, even at a retail store, before they find one that is acceptable.
Click to expand...
Click to collapse
The prevalence of screen lift is not being exaggerated. It's a widespread flaw, the cause of which is present in every unit. That's not to say that every display is separated, but the way the devices have been assembled through August (C8O serials) has left every Nexus 7 with an inadequate bond under the left side of the display.
http://forum.xda-developers.com/showpost.php?p=29194958&postcount=372
http://forum.xda-developers.com/showpost.php?p=30703449&postcount=1
Although the adhesive is weak in that area, some other stress should be required to actually force the underside of the display away from the frame. That force is either frame warp or pressure from internal components. ASUS has begun omitting screws from the left side of the device in an attempt to remove some of the stress behind the separation. This points to frame warp as the primary contributor, but it's a partial fix at best.
http://forum.xda-developers.com/showthread.php?t=1870556
The fact that ASUS is now implementing reductive measures against screen lift as part of its assembly process should lay to rest any doubts about the scope of this flaw.
Having said that, I would not advise against buying a Nexus 7. It's still the best 7" tablet available, not to mention the best value for a tablet of any kind.
I went through three units with lift before deciding to wait it out, but this was not necessarily the correct decision. My second unit had merely the slightest lift and was well worth keeping, but users on this forum misled me to believe that screen lift was a rare thing so I exchanged it. My third one had more lift and exhibited distortion when pressed along the left side. That one was not worth keeping, so I decided to return it and wait for this issue to be fixed. Not sure if that's going to happen.
Like JaSauders said, the probability of lifted glass cracking during normal use seems very low, and if flexing the display caused a row of dead pixels, or any other sort of display failure, that would be covered under warranty.
I will say this, i never noticed the screen separation until I came to these forums and read about it, HOWEVER, now that I know about it, it drives me crazy.
On the flip side, if you plan to use a case that covers the bezel, you experience or see it anyway, so its not a big deal.
I haven't experienced any other issues aside from the screen seperation, and even then its not noticeable until you start messing with it.
I don't believe the problem is that uncommon.
Both units I've received so far have had the problem to some extent. The first one had it really bad and I exchanged it when I heard that it may be causing screens to crack. The 2nd one also had the problem, but the screen lift was so small that I wasn't worried about it. I still ended up exchanging the 2nd unit because of other issues (mostly the oleophobic coating was rubbing off) and should be receiving my 3rd one today.
If it means anything though, even with the screen lift problem, I still consider this the best tablet for the price and I have no interest in the new Kindle Fire or iPad Mini.
myke66 said:
I will say this, i never noticed the screen separation until I came to these forums and read about it, HOWEVER, now that I know about it, it drives me crazy.
On the flip side, if you plan to use a case that covers the bezel, you experience or see it anyway, so its not a big deal.
I haven't experienced any other issues aside from the screen seperation, and even then its not noticeable until you start messing with it.
Click to expand...
Click to collapse
Putting case over the edge of the tablet is NOT a fix for the screen separation issues . Eventually the glass will move enough from this causing it to become weak. or a piece of dirt will get under the screen and it WILL CRACK Or crumble. Anytime hard glass is put in a situation where it can move independently being twist or bent It will weaken and crack .
I know this from Structural Engineering classes.. I have been a project manager for high rise construction for much longer then some of those on here are old. . Glass that is scratch / impact resistant MUST BE SECURED PERFECTLY . Must be allowed to expand and contract from edge to edge .. But must be fixed firmly and equally on all sides with no extra pressure or lack of in any area.. THE LAST Sentence here is the ISSUE WITH THE NEXUS TABLET
Now with the above said i to agree its the best Device right now with its size and cpu.. If there were a worthy 7 inch Device i would NOT OWN A NEXUS 7 .. check out the specs on the new corning-FIT Glass... There should be a metal frame for this glass to sit in..and it should over lap the edge of the screen NO GLASS From edge to edge ..
Of course this is all my opinion. Make your own judgement.. But do not Pretend there is not a issue just because you Love your device and you accept less then Perfect...
erica_renee said:
Putting case over the edge of the tablet is NOT a fix for the screen separation issues . Eventually the glass will move enough from this causing it to become weak. or a piece of dirt will get under the screen and it WILL CRACK Or crumble. Anytime hard glass is put in a situation where it can move independently being twist or bent It will weaken and crack .
I know this from Structural Engineering classes.. I have been a project manager for high rise construction for much longer then some of those on here are old. . Glass that is scratch / impact resistant MUST BE SECURED PERFECTLY . Must be allowed to expand and contract from edge to edge .. But must be fixed firmly and equally on all sides with no extra pressure or lack of in any area.. THE LAST Sentence here is the ISSUE WITH THE NEXUS TABLET
Now with the above said i to agree its the best Device right now with its size and cpu.. If there were a worthy 7 inch Device i would NOT OWN A NEXUS 7 .. check out the specs on the new corning-FIT Glass... There should be a metal frame for this glass to sit in..and it should over lap the edge of the screen NO GLASS From edge to edge ..
Of course this is all my opinion. Make your own judgement.. But do not Pretend there is not a issue just because you Love your device and you accept less then Perfect...
Click to expand...
Click to collapse
My screen never separates to the point where anything could get under it... it just lifts up enough where I can press it back down..I'm not sure that would ever be bad enough to crack the screen. I'm have a C8O build so it may not be as bad as previous models? Im not sure.
steevp said:
I don't believe the problem is that uncommon.
Both units I've received so far have had the problem to some extent. The first one had it really bad and I exchanged it when I heard that it may be causing screens to crack. The 2nd one also had the problem, but the screen lift was so small that I wasn't worried about it. I still ended up exchanging the 2nd unit because of other issues (mostly the oleophobic coating was rubbing off) and should be receiving my 3rd one today.
If it means anything though, even with the screen lift problem, I still consider this the best tablet for the price and I have no interest in the new Kindle Fire or iPad Mini.
Click to expand...
Click to collapse
Update: Got the 3rd unit
It's one of the new C8O models and it's the best one I've gotten so far.
No screen lift, no flickering, none of the issues I had with the previous ones.
It's pretty much flawless as far as my eyes can tell.
steevp said:
Update: Got the 3rd unit
It's one of the new C8O models and it's the best one I've gotten so far.
No screen lift, no flickering, none of the issues I had with the previous ones.
It's pretty much flawless as far as my eyes can tell.
Click to expand...
Click to collapse
Congrats My C8O had minor lift, but last night I decided to glue it down and now its fine. Two drops of super glue and 5min later I havent had a problem all night/this morning. Played a bunch of 3D games to really heat it up and its golden.
I have the screen lift issue, but I have decided not to replace it. I would recommend that customers purchase the extended warranty at the store if in fact covers broken displays.
That said, I just rub down the face with a microfiber cloth before use and the lift is eliminated for a duration. Helps with the finger prints too.
That said, once a competing tab is released with the same specs I'd recommend that one instead. This QA issue will make me avoid Asus in the future. Google needs to vet OEMs better next time.
I've had four Nexus 7 tablets that have all had screen lift on the left side. Just got my latest one yesterday and it still has the issue. I've purchased lots of tablets and gadgets and this having to exchange something this many times and still getting a defects two months later is hardly normal or expected.
Fortunately the raised glass doesn't impair the functionality of the table (normally) and the tablet is pretty nice with stock Android Jelly Bean, Tegra 3, high DPI screen, and only $200/250. So all it's good points do outweigh ASUS incompetence to manufacture the tablet properly.

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