No Excuse for Shoddy Build Quality - Galaxy Tab 10.1 General

As the title says:
I was so utterly disappointed with the 10.1
The first one I got Friday Morning had dead pixels on the black status bar at the bottom of the screen. I returned it a couple hours later to Best Buy.
The second one has dust under the middle of the screen. You could see black spots while surfing the web.
Finally, the third one had 8 pieces of dust under the right side of the screen.
I decided to return it and wait for a rumored Nexus Tab or Ice Cream.
Don't get me wrong I LOVE Android. I have the Nexus S 4g, and I have always had android phones. I had the Xoom, but it was too heavy and large. I really had high hopes for the Galaxy Tab. Yet, its sad that the build quality is lacking..
And... lets be honest, Honeycomb needs a LOT of polishing. Its laggy, and has none of the media consumption apps people crave(i.e. netflix, Hulu, HBO Go, etc.)
If you like the Tab do yourself a favor and try not to look at the screen too close.. I fear that there are imperfections on most of them... which is inexcusable

Sounds like you may have had a string of bad luck with the devices. Remember stuff like that gets shipped in bulk so it may have been just an issue with the one shipment to that Best Buy.
I haven't had any issues with build quality on mine. Was worried about the plastic backing but it doesn't dent in like the aluminum on my iPad so it's actually a plus (and it makes the thing lighter). I won't disagree with the Honeycomb needing polish however. For the most part it works fine but there is a significant lack of tablet optimized apps out there and the input lag in the stock browser is annoying at best.

Word...
I just got frustrated man. when you are dropping that much cash on a tab it should be flawless. ya know

Flawless is debatable... there is no such thing.. my $80k car (AMG C63 if anyone cares) is far from flawless, my house.. far from flawless. I have purchased $100+ software/hardware packages (Arcsight.. ridiculously expensive), far from flawless....
If you had asked me 10 or 20 years ago, then I would have agreed, but these days, everything is released with flaws and bugs, it is just how it is these days, and you will have to accept it, or you will never buy anything again..

Yeah man, I understand. I'd be pretty pissed to if I had to return my brand new shiny three times. But it's what all early adopters have to put up with; higher prices, untested technology, new waters and the like. It's what makes it fun,

This would be more shoddy QA than shoddy build quality wouldn't it? I actually quite like the build quality on the thing but could see getting pissed off if I had dust under the screen.

My experience that some people who are hyper-sensitive to "flaws" in devices are those that were truly unsure about their purchase in the first place. When they experience buyer's remorse, they suddenly find "flaws" in the device rather than admit that they made a poor purchasing decision. This bad behavior is unfortunately reinforced by the return policies of the retailers that charge restocking fees except in case of defects.
I'm not saying this is the case with OP. Just an observation.

jvanbrecht said:
Flawless is debatable... there is no such thing.. my $80k car (AMG C63 if anyone cares) is far from flawless, my house.. far from flawless. I have purchased $100+ software/hardware packages (Arcsight.. ridiculously expensive), far from flawless....
If you had asked me 10 or 20 years ago, then I would have agreed, but these days, everything is released with flaws and bugs, it is just how it is these days, and you will have to accept it, or you will never buy anything again..
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Click to collapse
totally OT: $80k for a C63??? how cheap are those cars in the states?? for a normal configuration we have to pay at least about $95k (~67k €).

The 2011 C63 AMG starts at < $60k in the US (though realistically, $70k is the cheapest you'll find it). I'm not sure what the differences are vs the euro models.

rmmorse81 said:
As the title says:
I was so utterly disappointed with the 10.1
The first one I got Friday Morning had dead pixels on the black status bar at the bottom of the screen. I returned it a couple hours later to Best Buy.
The second one has dust under the middle of the screen. You could see black spots while surfing the web.
Finally, the third one had 8 pieces of dust under the right side of the screen.
I decided to return it and wait for a rumored Nexus Tab or Ice Cream.
Don't get me wrong I LOVE Android. I have the Nexus S 4g, and I have always had android phones. I had the Xoom, but it was too heavy and large. I really had high hopes for the Galaxy Tab. Yet, its sad that the build quality is lacking..
And... lets be honest, Honeycomb needs a LOT of polishing. Its laggy, and has none of the media consumption apps people crave(i.e. netflix, Hulu, HBO Go, etc.)
If you like the Tab do yourself a favor and try not to look at the screen too close.. I fear that there are imperfections on most of them... which is inexcusable
Click to expand...
Click to collapse
Ice creams starts at 59 cents

Berner said:
I'm not saying this is the case with OP. Just an observation.
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Click to collapse
My experience has been that some people who try to insinuate that any issues someone may have with a product are actually problems with the person rather than the device, are actually just trying to defend their own purchases.
I'm not saying this is the case with you. Just an observation.

hebbe said:
totally OT: $80k for a C63??? how cheap are those cars in the states?? for a normal configuration we have to pay at least about $95k (~67k €).
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Click to collapse
They are definitely cheaper in the US then in most other places (even DE.. which is odd since they are made there...)
Base model runs around 60k, once you start adding options.. it goes up fast, I have everything but the Performance Package, and the number I through out is the avg for a model configured as mine, I did not pay that much (who ever pays MSRP anyways), as I picked mine up used (Certified Pre Owned model from MB).
You want horrible.. check out the C63 in Australia.. they run almost $200k AU. Half of that is I believe a luxury tax penalty....

jvanbrecht said:
Flawless is debatable... there is no such thing.. my $80k car (AMG C63 if anyone cares) is far from flawless, my house.. far from flawless. I have purchased $100+ software/hardware packages (Arcsight.. ridiculously expensive), far from flawless....
If you had asked me 10 or 20 years ago, then I would have agreed, but these days, everything is released with flaws and bugs, it is just how it is these days, and you will have to accept it, or you will never buy anything again..
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Click to collapse
Come on now - the GTab and C63 have a lot of stuff in common - especially their use of copious amounts of cheap plastic. At least for the Tab, it's only $500

matt310 said:
Come on now - the GTab and C63 have a lot of stuff in common - especially their use of copious amounts of cheap plastic. At least for the Tab, it's only $500
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Yeah.. and it rattles alot.. drives me nuts.. granted that may have something to do with the monster V8 they shoehorned into the little C class.. but still, at the price point, they should have used better materials. At least in EU, and most of the rest of the world, you can get the option of leather dash/console/etc which replaces much of the plastic.. but that is not available on the C class for US AMG models, it is on the E and up classes though.

jvanbrecht said:
Yeah.. and it rattles alot.. drives me nuts.. granted that may have something to do with the monster V8 they shoehorned into the little C class.. but still, at the price point, they should have used better materials. At least in EU, and most of the rest of the world, you can get the option of leather dash/console/etc which replaces much of the plastic.. but that is not available on the C class for US AMG models, it is on the E and up classes though.
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Click to collapse
The rattles are caused by a combination of low-profile tires, punishing suspension, and clips that hold dashboard components in place instead of screws. Also, the torsional rigidity of the C isn't as stiff as the E so when you go up driveways and the chassis flexes, that eventually takes its toll on tight tolerance components. Sometimes covering them with leather helps; sometimes not.
The greater concern to me is why MB didn't include an LSD with that car as standard equipment. It's part of the P30 package or a $2,000 standalone option, which to me makes next to no sense. All that power needs a way to get it reliably to the pavement!

rmmorse81 said:
As the title says:
I was so utterly disappointed with the 10.1
The first one I got Friday Morning had dead pixels on the black status bar at the bottom of the screen. I returned it a couple hours later to Best Buy.
The second one has dust under the middle of the screen. You could see black spots while surfing the web.
Finally, the third one had 8 pieces of dust under the right side of the screen.
I decided to return it and wait for a rumored Nexus Tab or Ice Cream.
Don't get me wrong I LOVE Android. I have the Nexus S 4g, and I have always had android phones. I had the Xoom, but it was too heavy and large. I really had high hopes for the Galaxy Tab. Yet, its sad that the build quality is lacking..
And... lets be honest, Honeycomb needs a LOT of polishing. Its laggy, and has none of the media consumption apps people crave(i.e. netflix, Hulu, HBO Go, etc.)
If you like the Tab do yourself a favor and try not to look at the screen too close.. I fear that there are imperfections on most of them... which is inexcusable
Click to expand...
Click to collapse
Sounds like you had really bad luck. Did you exchange them from the same place? It might be the batch the store received was the problem, either tampered in production or in transportation. Overall, people seem to be happy with the build, including myself, so it seems you're case was exceptional, and you may give it another try at a different store or vendor.
Nexus Tab/Ice Cream are at best Q4, which can be 4-6 months away, and I wouldn't be surprised if they only came out next year. Honeycomb will definately improve before then, especially in a few weeks we should have custom ROMs too.

Dead pixels AND dust under the screen! I agree 100% with the OP. If you really got three in a row with screen defects that is not acceptable. You can ignore virtually any nick, ding or scratch on the body of a tablet, but it's really hard to ignore screen defects. Especially central ones. In many respects a tablet IS the screen. It's what you interact with all day long.
I'm not that surprised. Samsung sometimes has quality control issues. I ended up returning three Samsung projection TV's in a row once. One of them actually had a picture that was physically tilted so that one side was higher than the other - can't quite understand how that got past quality control. And then there is the recent GPS disaster with the Galaxy S phones - I had one of those and finally ended up getting rid of it because It was impossible to navigate with it.
Samsung is a strange company. They produce cutting edge products that have lots of rough edges. But when you finally get one of Samsung's devices that works correctly, they are sometimes really good. When I finally got a working TV from Samsung, after my fourth try, it lasted forever - superb picture and no problems. Love my Tab 7. And even the Galaxy S was a great phone, as long as you didn't have to get anywhere on time.
I'm surprised that Best Buy didn't give you a hard time with the dead pixels. Every once in a while you get a smart-assed salesman who likes to quote a dead pixel rule: "we can only exchange it if there are 5 or more dead pixels. Just because there's a big black one dead center in the middle of your screen isn't sufficient cause for an exchange!") Had circuit city try this with me on an LCD TV. Course stuff like that is probably the reason they went bankrupt.
This is one reason I prefer buying from brick and mortar stores with items like this. If Best Buy gave you no trouble with 3 returns, thats really commendable on their part. They would get my repeat business just for that.

jvanbrecht said:
Flawless is debatable... there is no such thing.. my $80k car (AMG C63 if anyone cares) is far from flawless, my house.. far from flawless. I have purchased $100+ software/hardware packages (Arcsight.. ridiculously expensive), far from flawless....
If you had asked me 10 or 20 years ago, then I would have agreed, but these days, everything is released with flaws and bugs, it is just how it is these days, and you will have to accept it, or you will never buy anything again..
Click to expand...
Click to collapse
??? You have got to be kidding, right ? You may have low expectation and willing to take flaws, but not me, not now, not ever. Doing so just tells the manufactur we will accept the flaws and be done with it. Goodness, accept it ? No way

rmmorse81 said:
As the title says:
I was so utterly disappointed with the 10.1
The first one I got Friday Morning had dead pixels on the black status bar at the bottom of the screen. I returned it a couple hours later to Best Buy.
The second one has dust under the middle of the screen. You could see black spots while surfing the web.
Finally, the third one had 8 pieces of dust under the right side of the screen.
I decided to return it and wait for a rumored Nexus Tab or Ice Cream.
Don't get me wrong I LOVE Android. I have the Nexus S 4g, and I have always had android phones. I had the Xoom, but it was too heavy and large. I really had high hopes for the Galaxy Tab. Yet, its sad that the build quality is lacking..
And... lets be honest, Honeycomb needs a LOT of polishing. Its laggy, and has none of the media consumption apps people crave(i.e. netflix, Hulu, HBO Go, etc.)
If you like the Tab do yourself a favor and try not to look at the screen too close.. I fear that there are imperfections on most of them... which is inexcusable
Click to expand...
Click to collapse
Did you clean your glasses before you inspected the tablet?
(J/k I returned one due to back light bleeding)

OP, if you got all of those from the same place, I suggest giving it one more shot and buying it somewhere else.

Related

They're not hot pixels, it's dust!

Okay, so I've had a few Heros and sent them all back apart from the one I have now. The main reason for returning 5 Heros so far, was the quality of the screen. Basically there was dust under the screen. I initially thought it was stuck pixels but I'm now certain it's dust.
Dust is visible during the boot animation. It looks like stuck pixels; really bright little points of light. The reason they're visible during the boot animation is because for some reason, the backlight is up full when the phone boots. This will highlight little specks of dust which may not necessarily be visible at other times.
Now, I've noticed another type of dust speck. This kind is visible when the phone is off, or in sleep mode. This type of dust speck is lit by ambient light, so it is visible only when the screen is off, or showing a black image etc, in bright daylight.
So logically, this would lead me to believe that there are at least 2 layers of screen into which dust can find its way and consequently show itself up differently; either highlighted by the screen backlight (like during the boot animation) or highlighted against the screen by ambient light.
When I got the Hero I'm currently using, I was glad to have finally received one with no screen dust. 2 days later, and I have 2 specks of dust, one of each type, both on the left hand side of the screen. This is B.S. because I'm obsessive about screen imperfections, and if dust is getting in now then what's it gonna look like in a month, or 10 months?
Why do HTC have such bad quality control? Or why have they made a screen that isn't sealed so any dust, lint or any other pocket sh*t combination thereof can get inside and irritate the hell out of me? This makes HTC look like amateurs. My SE P1 has sat in my pocket for 2 years and still has a visibly perfect screen.
I am now considering disassembling the handset to impliment my own cleaning and sealing of the internals. Does anyone know if there exists in circulation a technical manual for the Hero?
I had a feeling they weren't hot/dead pixels - 'cos they're only noticable to me when I adjust the viewing angle and blast my brightness up to full and on a black screen/image.
I think it should be accepted that the phone is a load of crap and that it's not going to be able to live up to what was promised.
tatwamasi said:
I think it should be accepted that the phone is a load of crap and that it's not going to be able to live up to what was promised.
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Click to collapse
and who cares what you think?
Its actually a cracking phone despite some teething problems and i have had some, many people have had NO problems at all.
Its NEVER sensible to buy any new product when it first comes out as you often get initial 1st production run issues, especially in complex devices
so your basically talking out of your crack
My Nokia E71 had the same problem. The screen (what you think is the screen) is a protective glass/plastic sheet and the dust can get behind it (between it and the lcd). I only got it sorted when the dust built up so bad and it took the repair shop about 15 minutes to fix.
spacecat said:
and who cares what you think?
Its actually a cracking phone despite some teething problems and i have had some, many people have had NO problems at all.
Its NEVER sensible to buy any new product when it first comes out as you often get initial 1st production run issues, especially in complex devices
so your basically talking out of your crack
Click to expand...
Click to collapse
spacecat said:
and who cares what you think?
Its actually a cracking phone despite some teething problems and i have had some, many people have had NO problems at all.
Its NEVER sensible to buy any new product when it first comes out as you often get initial 1st production run issues, especially in complex devices
so your basically talking out of your crack
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Click to collapse
No need to be rude.
On topic, I'm not sure how many more things need to be wrong with this handset before you'd agree with me. Aside from the all the hardware faults being reported people are recommending turning off widgets and apps (what's the point in multitasking if it takes twice as long?) and deleting parts of the OS to get it to run at something approaching smoothly. I know there are updates due but right now pretty much anything you want to do with the phone seems to be flawed. (funnily enough I'd finished typing the "anything" before my phone displayed "a" on the sceen).
Fair enough if you're loving it (though I could uncharitably say who cares what you think) but there's no way I'd recommend this phone to a friend.
I think you should accept that your talking crap, go on any site about any new tech and people are slagging it off this works that doesnt etc etc.
You will also find lots of people saying its great.
Now your backtracking on your own post , what if the update makes its great your going to look an even bigger twat than you look now.
Phone has been barely out a couple of months
tatwamasi said:
No need to be rude.
On topic, I'm not sure how many more things need to be wrong with this handset before you'd agree with me. Aside from the all the hardware faults being reported people are recommending turning off widgets and apps (what's the point in multitasking if it takes twice as long?) and deleting parts of the OS to get it to run at something approaching smoothly. I know there are updates due but right now pretty much anything you want to do with the phone seems to be flawed. (funnily enough I'd finished typing the "anything" before my phone displayed "a" on the sceen).
Fair enough if you're loving it (though I could uncharitably say who cares what you think) but there's no way I'd recommend this phone to a friend.
Click to expand...
Click to collapse
spacecat said:
I think you should accept that your talking crap, go on any site about any new tech and people are slagging it off this works that doesnt etc etc.
You will also find lots of people saying its great.
Now your backtracking on your own post , what if the update makes its great your going to look an even bigger twat than you look now.
Phone has been barely out a couple of months
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Click to collapse
tatwamasi, I know you are right with some points about the hardware faults and all but i guess ( i wont say i think ...lol) that every new phone that comes out at one point has them.
Buying a product just after its release is a risk to take if you know what i mean but hey who cares as long as the warantee is there
anyway, i think the htc hero is a great phone. Its just that many of us had high expectations. too much maybe. Many of us complain of the lag and stuff... so far i havent used any smartphone without one. of course you might mention the "iphone" to me but let me just say that i prefer a laggy phone with the capability of running applications on the background than a smooth one without the multitask capab.
Like spacecat said, i am sure there'll be an update to fix these things.
Cheers!!!!!!!
Here here!
Awsome Handset! Awsome O/S!
Teething issues to be epected with all devices of this stature!
and if you implement the correct apps and methods your lag issues are solved! (e.g swapper + Taskill) Simpuls! Worked for me
I know as I, most of the guys here on XDA have been running winmo for donkeys and android is a breath of fresh air!
This is XDA-DEVEPLOPERS lets stop *****ing and do something productive.....
P.S.... come on, really Dust in the screen you evven admitted you cannot see it while in normal operation
spacecat said:
I think you should accept that your talking crap, go on any site about any new tech and people are slagging it off this works that doesnt etc etc.
You will also find lots of people saying its great.
Now your backtracking on your own post , what if the update makes its great your going to look an even bigger twat than you look now.
Phone has been barely out a couple of months
Click to expand...
Click to collapse
In no way did I backtrack. I can't be bothered to argue with you though. Bye!
tatwamasi said:
I think it should be accepted that the phone is a load of crap and that it's not going to be able to live up to what was promised.
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Click to collapse
Let me know of a product that doesn't live up to what was promised. Oh and please explain your meaning of 'promised'
Can I be the ref here and step in with some points that can't really be denied.
1. Dust under screen: Unacceptable. Heard of quality control? Shoddy screen manufacture is fine, even expected in a handset from Tesco that costs £10. Not in the £400 HTC Android flagship.
2. Screen gap. Also unacceptable. I don't even need to explain why.
3. Early adoption = expect problems. I disagree. This is true in practice but not in principle. I didn't pay £400 to be a beta tester. If you can't get the tolerances/design/software sorted out for the first batch then don't sell any until you do.
I'll be the first to say that the Hero is one of the best handsets out there if not THE best, but these little manufacturing issues are a huge fail.
I feel your pain.
Since over a month I want to buy the HTC Hero. At different shops I checked about 7 or 8 devices - all had at list a single dust spot under the screen.
Completely agree with you, that is unacceptable. It doesn't take much in the manufacturing process to secure a dust-free environment.
So, as long as HTC is not able to provide a dust-free screen, I won't buy a HTC device.
I'll have another look at a new shipment when my dealer calls me. That will be it.
Dust under the screen is very irritating especially in bright daylight.
My eyes get fixated on it, can't help it! How much easer can life be for others who just don't care or just don't see it.
panmores said:
I feel your pain.
My eyes get fixated on it, can't help it! How much easer can life be for others who just don't care or just don't see it.
Click to expand...
Click to collapse
Well i have no dust under the screen. ( touch wood touch gold) . Maybe because the protective shield i applied on my screen goes slightly beyond the screen, thus covering the gaps and everthing. It is hardly noticable if u ask me.
deeren said:
Well i have no dust under the screen. ( touch wood touch gold) . Maybe because the protective shield i applied on my screen goes slightly beyond the screen, thus covering the gaps and everthing. It is hardly noticable if u ask me.
Click to expand...
Click to collapse
For most peoples' cases, the dust was there before they received the phone - i.e. during the manufacturing process. For me, the dust is not such a big deal as it's not causing any problems with my day-to-day usage. Only when the dust starts to cause dead pixels, will I worry. But for now, I'm loving my Hero (even more so, now with Paul's latest 1.4.1 custom ROM) to bits!
tatwamasi said:
I think it should be accepted that the phone is a load of crap and that it's not going to be able to live up to what was promised.
Click to expand...
Click to collapse
lmao, spoken like a true sadass.
Fact is when a phone comes out for the first month it isn't really what anyone expects, phones are always hyped up to be more than they are, or how would they sell? Happened with the Touch HD, Touch Pro, Touch Diamond, Touch Pro 2, heck, it was even with the iPhone for much much longer till Apple pulled their finger out.
The recent update from MoDaCo (1.4.1) has vastly improved things, and this isn't even the official update and its only the 1st update.
This phone lives up to my expectations because I was on earth, not somewhere out there drifting in space.
There are still issues with the phone, but like with all custom roms, they address the problems. Thanks Paul and all the developers / users out here who are feeding back problems to HTC and then fixing them for us great owners.
Oh, back on Topic. I had one spec which only showed on startup, but its gone now so I guess it was just dust. I wasn't bothered though, couldn't tell it was there in use.
Oh come on, worst reception of any handset I've ever had (across 5 separate Heroes) and build quality standards through the floor are the hallmarks of the Hero in my experience.
That's not taking into account the software issues (which I could stomach knowing that there's an update on the way).
Sorry if those things are to be expected, it's just that I've never had so many issues with a handset, but apparently it's standard? Oh well, welcome to your world then, I guess I should expect nothing to work when I buy it and hope it gets sorted later. It's unfortunate that this has been my introduction it's just that previously, everything did just work! (With the exception of the crappy camera on my W960i, that was much better after the update).
I appreciate that people feel some kind of bizarre emotional attachment to their purchases but I don't get why they'd say "I happened to get a good one so it doesn't matter! You have no right to be disappointed" when the issues are real and out there.
Perhaps it was naive of me to expect my text messages to arrive, for video playback to work and for me to be able to make phone calls on my phone (especially when the same SIM delivers decent reception in the same spot in another phone) but it does significantly diminish the experience for me. Camera's better than I thought it'd be, I'll give it that.
Either way, I'm not crying about it and my comment was meant to be flippant. Allowing myself to see my phone as a piece of crap that isn't going to work properly has given me the opportunity to chill out about it and not get annoyed. It's just a phone, oh well. I was hoping it'd be able to replace my iPod but I guess it won't be able to.
And that is how I made peace with the Hero. With any luck the significant issues in software will be sorted in the update. Until they are, I don't think I could possibly recommend it though and right now, I think I should have got an iPhone. C'est la vie.
Was that spoken like a true Sadass? Hope you got a big laugh if so.
I had initial issues LED failure, but it has since been repaired and the video playback is poor.
Otherwise im loving it , great form factor/design balance between screensize and phone size.
internet is superb on the browser and tethered to my laptop,
phone calls and messaging/emails work great and im lovin the apps and market place.
Love the customisable 7 screens no lag that i have noticed.
Best phone i have ever had YES perfect NO but what is..... if the update improves the video i dont know how i could fault it right now
tatwamasi said:
Oh come on, worst reception of any handset I've ever had (across 5 separate Heroes) and build quality standards through the floor are the hallmarks of the Hero in my experience.
That's not taking into account the software issues (which I could stomach knowing that there's an update on the way).
Sorry if those things are to be expected, it's just that I've never had so many issues with a handset, but apparently it's standard? Oh well, welcome to your world then, I guess I should expect nothing to work when I buy it and hope it gets sorted later. It's unfortunate that this has been my introduction it's just that previously, everything did just work! (With the exception of the crappy camera on my W960i, that was much better after the update).
I appreciate that people feel some kind of bizarre emotional attachment to their purchases but I don't get why they'd say "I happened to get a good one so it doesn't matter! You have no right to be disappointed" when the issues are real and out there.
Perhaps it was naive of me to expect my text messages to arrive, for video playback to work and for me to be able to make phone calls on my phone (especially when the same SIM delivers decent reception in the same spot in another phone) but it does significantly diminish the experience for me. Camera's better than I thought it'd be, I'll give it that.
Either way, I'm not crying about it and my comment was meant to be flippant. Allowing myself to see my phone as a piece of crap that isn't going to work properly has given me the opportunity to chill out about it and not get annoyed. It's just a phone, oh well. I was hoping it'd be able to replace my iPod but I guess it won't be able to.
And that is how I made peace with the Hero. With any luck the significant issues in software will be sorted in the update. Until they are, I don't think I could possibly recommend it though and right now, I think I should have got an iPhone. C'est la vie.
Was that spoken like a true Sadass? Hope you got a big laugh if so.
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Click to collapse
Hold my hands up on that one, I thought you were only talking about software issues, not hardware, so I apologise.
I completely understand where you are coming from regarding hardware, seems HTC have had issues on a couple of their latest phones, Diamond 2, Pro 2.
I had a Touch Pro 2 and after the 5th, I gave up and got a refund. The hinges were loose, faulty, slack. The screen had actual dead pixels. Keyboards faulty. Screen loose.
Other than moving back to my Touch HD which was perfect in every way (after having custom rom made, and it really needed Windows Mobile 7 to make it perfect), I thought the Hero was the next step.
Hardware wise, for me, it is. It is perfectly built, feels solid in my hand, screen nice and clear, reception perfect for me (same as all other HTC devices I've had and my iPhone 3g).
I know some people have had major issues with phones and the majority seem to be the people with Orange's Graphite branded phones, gaps in screens, poor reception etc and it must be certain production lines causing the issue.
Hopefully more roms coming out will make the software spot on, but as for hardware, they all need sending back as £400 is a lot for a phone, like I said about the Touch Pro 2, when your paying that much for a phone you expect it to be perfect (hardware).
Aside from the hardware, there is so much achieved in this latest update from MoDaCo (1.5) and more and more software on the Market everyday, software will be 110% in the near future.
Hope your hardware issues get sorted, send it back!!

Returned the Eee Pad.

Had it for 1 whole day. THe quanlity feels cheap. New honey comb ui is good and very impressive. When I restart the tranformer at night, I saw at least 8 birght spots on my screen. So decied to return it to amazon. But I don't have the speaker problem.
Mine does not feel cheap. Feels well put together. Some people think it feels cheap because it has a plastic back. That to me doesn't mean it is cheap. I don't need metal to feel something is quality.
If you had problems with it creaking and seems like you had problems with the screen, I assure you that is not how it is supposed to be. RMA.
Quanlity ........ Lol.........something wrong with the keyboard too?
Sent from my Desire HD using XDA App
Mine creaks a bit and may give the impression of not being solidly built, but in my opinion, it's a really nice tablet.
Tired of these threads. If u don't like, just go away. It's a $399 tablet and build quality is excellent for a $399 tablet. Maybe some company will release a tablet for twice the price one day made out of carbon fiber, but who the hell cares if it does the exact same thing as a $399 tablet. Lets get over this once and for all. Next, everyone will be saying that its not good enough because it doesn't have tegra 3 chipset or it doesn't run Windows 8 or it doesn't make pancakes. The TF is a great tablet that many of us love and anyone who doesn't probably should just get an iPad 2 or wait for the iPad 3 or just avoid tablets altogether...
Sent from my Transformer TF101 using Tapatalk
Indeed a little bit overdone to start a thread for this, but I must agree, the TF has some common issues, which keep me from saying that it's a real quality product. (Speaker problem, accelerometer not calibrated, backlight bleeding, dust under screen, dead touchzones, ...)
gadgetfann said:
Tired of these threads. If u don't like, just go away. It's a $399 tablet and build quality is excellent for a $399 tablet. Maybe some company will release a tablet for twice the price one day made out of carbon fiber, but who the hell cares if it does the exact same thing as a $399 tablet. Lets get over this once and for all. Next, everyone will be saying that its not good enough because it doesn't have tegra 3 chipset or it doesn't run Windows 8 or it doesn't make pancakes. The TF is a great tablet that many of us love and anyone who doesn't probably should just get an iPad 2 or wait for the iPad 3 or just avoid tablets altogether...
Sent from my Transformer TF101 using Tapatalk
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Don't be tired of these threads, everyone has the right to say what he thinks.
I had the Transformer for a day and had to send it back.
The quality of my Transformer was disappointing. The Upper rigth corner of the touch screen was not in line with the other corners, it was lower by 3 mm that the metal frame.The back was 3mm above the metal frame.
Not to speak that i could see through the hole between the touch screen and the metal frame.
So i think that those who got a good Transformer should be happy.But not all of them are great, in fact i think that the quality control was nonexistent.
NOT EVERYONE GOT A PERFECT TRANSFORMER!!!!!
If you did get o good one it does not mean the problems you hear about and you are tired off are not there.
I sent mine back and now i am waiting to get a replacement.
i have slight creaking only in the very edge of the top right an bottom left corner but its only a little other wise the build is good not cheap
I never understand why people want to start a whole new thread just to tell the entire world they're returning something.....
magicpork said:
I never understand why people want to start a whole new thread just to tell the entire world they're returning something.....
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Because they are butthurt and want to nag to other people to make themselves feel better.
By the way, if the OP wants good build quality you should pick up an iPad 2, they are half metal and feel sturdy. Just don't sell one of your kidneys like that kid.
yeah agree...why need to create another new thread ?? just find a related thread and post in it. next time another thread like this appear, can consider it as spam/troll
Oddly the demo units at staples feel like they were built like a tank. No creak or flex. Very solid despite plastic back.
I am on my fourth and waiting for my 5th TF.
EACH has suffered light bleed with the most recent one being the best so far.
However while it was solid on day one it now is creaking along the top left and right corners and a bit on the right side. If unit number five is no better they all go back and I get a Samsung. The dock for me is not so important as a laptop owner that I will accept such poor build quality.
my ipad 1 bought a year ago has no bleed no creaks after a year of use. The demo units in 3 stores of the transformer were all solid so I know Asus can build them well but likely make different units better made to be used as demos.
I suspect this as o e staples store who had just got product in and had not had their demo put out yet would not let me buy their demo unit.
ericc191 said:
Mine creaks a bit and may give the impression of not being solidly built, but in my opinion, it's a really nice tablet.
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Sent from my Transformer TF101 using Tapatalk
Shawn_230 said:
Because they are butthurt and want to nag to other people to make themselves feel better.
By the way, if the OP wants good build quality you should pick up an iPad 2, they are half metal and feel sturdy. Just don't sell one of your kidneys like that kid.
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They have been suffering from the light bleed issues too...
Lol, you want to know how badly my 7'' Galaxy Tab creaks? That's cheap plastic. Creak creak creak. It creaks if you look at it sideways.
Also, check out this thread: http://forums.macrumors.com/showthread.php?t=1122027 In fact, google up "ipad light bleed." Prepare to be astounded: http://www.engadget.com/2011/03/12/poll-is-your-ipad-2-backlight-bleeding-video/
Look, if you don't have anything nice to say about the iPad2, don't say anything at all! Ignorance is bliss!! J/k. I think you may be right, a friend of mines co. Bought 10 iPad2 and ALL of them have it to some degree... They also have as many 1st generation iPads and the difference is dramatic.
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Fun, hey?
(I've only noticed light bleed when I turn it on and the screen displays boot animation, FYI. Any other time and it's not particularly noticeable.)
i was able to play with the Samsung 10.1 tab at the android central meetup in nyc and the Samsung tab had all the same UI issues as the TF. Yes it was thinner but to me the TF is fine the way it is and iits $100 less. My TF is fantastic and with the $$$ I saved I got a nexus s 4g. Put that in your pipe and smoke it.
grainysand said:
Lol, you want to know how badly my 7'' Galaxy Tab creaks? That's cheap plastic. Creak creak creak. It creaks if you look at it sideways.
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My gf's Galaxy Tab is solid as any tab I've ever handled, so therefore I think all Galaxy Tabs are perfect and you have the only bad one.
Sarcasm (not directed at you personally), hopefully it was duly noted The TF has some bad batches, I think that's obvious. You can say, "Oh it's just a small number on XDA!" but you can probably use this small sample and apply it to the entire user base and come up with an idea of the amount of defective units. Sounds like the early batches were rushed out the door to meet a deadline and demand.
Mine is pretty solid. Creaky, one spot of light bleed, but tolerable for the cheapest HC tablet, and I love it like I'd love my first born, if I had a first born. Still the best deal out there.
wackadroid said:
i was able to play with the Samsung 10.1 tab at the android central meetup in nyc and the Samsung tab had all the same UI issues as the TF. Yes it was thinner but to me the TF is fine the way it is and iits $100 less. My TF is fantastic and with the $$$ I saved I got a nexus s 4g. Put that in your pipe and smoke it.
Click to expand...
Click to collapse
Yeah, Galaxy Tab 10.1 is supposed to be really thin but I still don't want it.
Compared to the Transformer it's more expensive, no expandable memory, no IPS display, and build is plastic just like our Eee Pads.
Honestly the Transformer has a few bugs, Honeycomb too... but overall you cannot beat this thing, no contest when you consider cost.
TF101FTW!
I was pretty happy with the overall design of the tablet but their quality control does leave a bit to be desired. I've had 2 tablets and both have a defect. One was light bleed and the most recent one came with a broken power button.
I'm not sure if I should keep trying replacements or call it quits on Asus.
Tutti-frutti said:
Indeed a little bit overdone to start a thread for this, but I must agree, the TF has some common issues, which keep me from saying that it's a real quality product. (Speaker problem, accelerometer not calibrated, backlight bleeding, dust under screen, dead touchzones, ...)
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i agree. it's not high quality, but good enough quality for the price - compared to the current market price for higher end android tablets.
I thought there was a lot of people with the screen bleeding issue? The way you guys make it sound that the screen be perfect. Unfortunately I noticed I got some serious bleeding myself. I just cant figure out if it's worth RMA and all that. It might take forever for KMART to get anymore back in stock.
I thought I read a lot of people had the issue also. It doesnt bother me at all really, but one of these posts made me feel that I should exchange it ASAP

Looking at the Transformer

I bought the Acer Iconia yesterday morning, and I was really not very pleased with it. The weight is a big issue for me, but the biggest problem I had was the screen. It was responsive enough and fairly bright, but the color reproduction and black levels are awful... After spending several hours messing with it, I decided to take it back today and pick up a transformer.
However, this forum has to be the biggest wet blanket in the world. I now have no idea what I want to do. Yes the screen quality of Iconia is bad, and it does experience the SoD like every other Honeycomb tab, but the list of issues that are mounting here are pretty considerable. The IPS display, and the supportive dev community had me pumped and ready to go, but now I'm thinking that it might be a sideways move. Dead pixels, black stripes on the screen, SoD, creaking bezel, reboots, lock ups... Jeez...
I guess the Thrive is the next on the list, but damn... That thing is the size of a standard hardback novel. And it's expensive to boot.
Divinedark said:
I bought the Acer Iconia yesterday morning, and I was really not very pleased with it. The weight is a big issue for me, but the biggest problem I had was the screen. It was responsive enough and fairly bright, but the color reproduction and black levels are awful... After spending several hours messing with it, I decided to take it back today and pick up a transformer.
However, this forum has to be the biggest wet blanket in the world. I now have no idea what I want to do. Yes the screen quality of Iconia is bad, and it does experience the SoD like every other Honeycomb tab, but the list of issues that are mounting here are pretty considerable. The IPS display, and the supportive dev community had me pumped and ready to go, but now I'm thinking that it might be a sideways move. Dead pixels, black stripes on the screen, SoD, creaking bezel, reboots, lock ups... Jeez...
I guess the Thrive is the next on the list, but damn... That thing is the size of a standard hardback novel. And it's expensive to boot.
Click to expand...
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I think the newer batch (serial number B60xxxx) has a better build ... SoD and slightly creaking bezel (it may be ignorable when you put it in a case) may still be there, but the other issues should be pretty much gone. Except if you got a lemon ...
Hmmm... I wonder if Best Buy will let me thumb through their stock to look for a B60??? They also don't sell a case, so I have to go out looking for one... Ugh...
Okay, you guys must have the worst luck in the world. My Transformer doesn't have any of these issues and I have a B50. Does it have problems right away or is mine going to develop these issues over time?
ShensMobile said:
Okay, you guys must have the worst luck in the world. My Transformer doesn't have any of these issues and I have a B50. Does it have problems right away or is mine going to develop these issues over time?
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Same. I have a B50 and my first one was completely fine.
And I don't think the issues are going to build over time.
Actually, it looks like the Thrive is having some pretty well-documented SOD issues itself. I've had decent luck with my TF. Minimal light bleed, and a slight looseness to the bezel on the right (right above SD card). Imperfections aside, I love it. I'll definitely hold me until Android tablets round 2 (ICS).
Well, the dude at Best Buy did actually let me thumb through the stock. I got one of the 3 B60 revisions that they had. I also picked up the stand/sleeve from Toys R Us on the way home. Here's to hoping this isn't a lemon.
I love the screen so much more than the Iconia... I played with the display model (also B60) while I was waiting on "customer service". Colors look sooooo much better.
I got a B6 at best buy they had them in the display locked up and i told him i needed one with a B6 serial number he got me one. the only thing i see wrong with this hardware wise. light bleed. im a happy camper. but i did buy the extended warranty.
Divinedark said:
Well, the dude at Best Buy did actually let me thumb through the stock. I got one of the 3 B60 revisions that they had. I also picked up the stand/sleeve from Toys R Us on the way home. Here's to hoping this isn't a lemon.
I love the screen so much more than the Iconia... I played with the display model (also B60) while I was waiting on "customer service". Colors look sooooo much better.
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Welcome back.
Well, I got her home, charged, rooted, and running on Revolver 0.2.1. OC'd to 1.2Ghz.The tablet is everything that I wanted, so far. I am still pretty excited to see where the dev community goes. I really hope to see some new kernels and creative roms show their faces. I'd also like to see Virtuous's Galaxy/Xoom/Thrive roms on our little tab.
As far as issues. I have 3 places on the screen with minor spotlighting, but to be quite honest, I have worse on my iPad 1.
The battery life is stellar so far. Much better than I had with the Iconia. To top that off, the case Asus offers is EXACTLY what I was wanting. It's almost identical to the Apple iPad stand case.
The strangest thing I've noticed between the two tabs is the flash performance. The Transformer just blows the Iconia out of the water. Justin.TV is a completely pleasant experience all the up to the 720p+ mark and beyond. The Iconia had noticeable lag when playing anything on the channel.
The Iconia's speakers were definitely of a higher quality, but after correcting the speaker balance issue, and using Supercurio's mod, the sound is every bit as good, if not better than my iPad 1.
In the end, I'm pretty damn happy with it. My wife is a complete Apple fan, and she walked by while I was working on the Transformer, and she stopped and said "What is that?!?" I told her it was Android Honeycomb, and she snatched it out of my hands. That's fine... She can play, but in the end, she's getting the iPad...

Build Quality: NAH!

This is my 5th Android tablet. The first Transformer had gone directly back to Best Buy due to terrible light bleed. Transformer Prime sold in a month. It had its obvious problems plus a screen problem: when you press a little harder on the right side of the screen it would flicker into white. Probably a faulty one. This is my 3d transformer and it is not that impressive. Surprisingly there is no light bleed at all, but the Prime was much better in every way. I sense and hear a squeaky sound when I press the right side of the back camera just under the power button as though it was not fitted well. I pressed all the sides and corners of the tablet, only this spot gives that sound. There is an emptiness there. It really is annoying. I still think I will keep it but wait for the new Samsung. MY GTAB 7 and 10.1 were also made with plastic but they were sturdier and far better in build quality. Asus keeps disappointing me.
Cool story bro.
Perhaps your expectations doesn't match the design specs and price tag of this machine? To me it seems they opted for better guts then exterior and screen.
Thats very true. ASUS wanted to give a nice device to those who couldn't meet the price tag. Everything comes at a cost, this tablet is plastic :T
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
Firstly, I am not quite sure why anyone would want to press the back right side of the tablet next to the back camera? If it squeaks, don't press it, no function on this tablet requires that part pressed, nor is it near anywhere near where one would hold it.
This is my 3rd tablet as well.
First, I had a Prime. I disagree the Prime was better in every way. No GPS, poor wifi signal, micro sd card slot poorly placed so the card kept popping out, micro hdmi port was loose - cable kept coming unplugged. Is the prime sexier, sure, but the aforementioned problems made it quite non-functional.
Second I had an Acer A510. Great tablet, just a bit bulky and had a terrible heat problem where the back of the tablet would reach over 100 degrees when 3D gaming...could not hold it anymore it was so hot. Also, due to low sales volumes, the tablet does not have much developer support, still don't have their own forum with similar launch date to this tablet.
I have had none of these problems on my TF300, it works amazingly well. I actually don't mind the plastic, it is comfortable to hold, and looks much better than I thought it would. The sound is great for a tablet, I had the a510 and believe this is comparable, even without the speaker separation. Is this tablet perfect, no: Battery life could be better and they could have used Gorilla glass, but those are minor nuisances compared to what I have dealt with on my other 2 two tablets and I don't think any tablet is perfect. I am not a budget buyer and purchased this tablet originally to check it out, but it is so good compared to anything else I have used, I plan to keep it and enjoy it.
I did press to get it out from its keyboard dock. Thats how I realized it was not fitted well. Do we really have to accept something with its flaws because it is cheaper? ASUS is a brand name I respect. I had more than 6 laptops, netbooks and now an ultrabook which I LOVE!!!! But we have to accept that Asus is less attentive when it comes to Android. We will see how they will try hard this fall or next year with their Windows 8 tablets and stuff.
I honestly think the build quality is great with the 399 price tag. I have no issues with light bleeding, creaking or loose parts. So far my experience is great and have no complaints.
Love my tab after unlocking and installing cm9. How much more could you ask for with a guad core processor and 399.99 price tag for a 32 gb! all the tablets I see are dual core for 399.99 for 16gb.
Asus, in my opinion gave us a budget tablet and then some. The realm of this tablet was to cut cost so everyone could afford Tegra 3 without buying a 700$ unit. I love my tablet
Sent from my VS910 4G using xda premium
Great, cheap, tablet.
Always fun to see how people can differ.
Some like the building quality and others think everything is cr*p. I think this is purely what you expect of it and what you want to spend. If you buy an IPad it is not comparable to a Asus because as the manufacturer is different the buildingprocess is different.
I think you (the topicstarter) just want to get a almost undestructible tablet. But tablets are just fragile and if you have a technical problem with one you just bring it back to the shop because you have warrenty.
At this point in time there is no better tablet to buy, yes i had the cash to get a prime, but i need good wifi coverage, which the prime has not, so i bought this one. I don't want older technology , and surely not at the same price (all other tabs are dual core at maximum)
I just didnt feel the thrill I felt when I held my Samsung 10.1 for the first time or even the TR Prime. TR Prime just for a couple of days.... But I agree with most views here. It is a very good tablet for its price. I like the battery usage. I havent charged it for more than 2 days now. Unnoticeable light bleed, etc... Just that squeaky sound
BTW. No Riptide onboard was a bum!
I think mine is fine, besides some uncomfortable cracking I tend to hear with the keyboard dock. Then again, I was not very impressed by my Asus laptop in terms of build quality either. I feel weird buying another Asus product after that laptop but there is nothing else that compares as far as I am concerned when it comes to tablets. I deal with it.
Well I was greeted with a busted pixel upon opening package still gave a try then started to have small bleed then by third week serious bleed, then when I hold on certain spots in landscape and portrait at different angles I get this blur like bleed as if im pressing to hard felt like if I held any looser I would drop it, also can barely see in the sun light other than that it works like heaven which really bugs me because I want it but dont believe it will last so im sending back and waiting for the reviews for the 700 when it releases after atleast a month has passed till then I will be pad less...........
bigwalt12 said:
Well I was greeted with a busted pixel upon opening package still gave a try then started to have small bleed then by third week serious bleed, then when I hold on certain spots in landscape and portrait at different angles I get this blur like bleed as if im pressing to hard felt like if I held any looser I would drop it, also can barely see in the sun light other than that it works like heaven which really bugs me because I want it but dont believe it will last so im sending back and waiting for the reviews for the 700 when it releases after atleast a month has passed till then I will be pad less...........
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I have none of those problems. You must have a defective unit, try exchanging for another one before final judgment.
Sent from my HTC Vision using XDA
I honestly love this pad but I see im not the only one experiencing this only bought this because the wifi issue with prime if the 700 solves this without a dongle with a better and brighter screen then I will get that one instead. I have a good relationship with amazon hate returning things multiple times I dont want to take another risk but you guys got a great pad for the price that is if you got a good one. Im gonna miss this pad but im hoping the 700 is worth the wait?????
Psyloid said:
At this point in time there is no better tablet to buy, yes i had the cash to get a prime, but i need good wifi coverage, which the prime has not, so i bought this one. I don't want older technology , and surely not at the same price (all other tabs are dual core at maximum)
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You nailed it! The only other tablets to compare to this one is the prime (poor GPS and wifi at $500) and the Acer a510 (no keyboard dock, overheat issues stalled sales at $450) and the Toshiba excite( screen issues, OS issues for I think $500- $550).
NO BRAINER to me.
Even if I dont thing 400 is cheap, it is a very good Pad. I dont have any dead pixels and not one other Problem. Wifi is is even better than my last tablet (Hannspad ). Would recommend it at any time.
The 300 is pretty much built the same way as the 101 plastic back..

Considering a Nexus 7... screen separation?

So what's the consensus? I was really considering picking up a Nexus 7 until I read about the screen separation issues. I used to have an ASUS Transformer and really liked ASUS's build quality. Is the Nexus 7 really that bad? I don't like the idea of buying a $250 tablet and then having to open it up and modify it just to make it work properly. (Especially since the iPad Mini is rumored to be released next month.)
primalmu said:
So what's the consensus? I was really considering picking up a Nexus 7 until I read about the screen separation issues. I used to have an ASUS Transformer and really liked ASUS's build quality. Is the Nexus 7 really that bad? I don't like the idea of buying a $250 tablet and then having to open it up and modify it just to make it work properly. (Especially since the iPad Mini is rumored to be released next month.)
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I personally loved my Nexus 7, and I'm one of the lucky ones who had their screen crack. I should be getting it back today, as it was supposedly fixed under warranty without a charge (guess I plead a good case when I called 4x reminding them I won't be paying for it). Keep in mind just how many of these units were sold. There's a handful of people here on the forums and AndroidCentral, etc., posting about this issue, yes... but go onto an Apple forum and you'll see the same thing.
Has the iPad mini even been announced yet? I keep hearing rumors but nothing solid. If you're somebody who doesn't mind iOS, it's not a bad option to wait, but you'll almost undoubtedly pay more for a similarly spec'd tablet. I personally wouldn't consider it, but that's just my 2c. If you're somebody who is pretty agnostic about it, waiting to see what more options come about is never a bad thing. Just don't catch the waiting disease... if you wait too long, you'll find yourself in a constant waiting hole with no devices you could otherwise be enjoying. :good:
I will say this, though. If you buy a Nexus 7, buy it from a local retailer. It's the same price as the N7 from Google Play, and plus you cut out the shipping time. Sorry Google, but being able to return a faulty N7 (in the event you get one) at a B&M store two miles away is still quicker than your (albeit, still fast) shipping turn around time.
The issue is not as great as the forums would make you believe. After all every single product ever made has a small number of defects.
Don't worry about it would be my suggestion.
Thanks for the suggestions. I guess my main concern is the reports of people going through 3 or 4 Nexus 7's, even at a retail store, before they find one that is acceptable.
I've had my Nexus 7 since it came out. Not a single defect or issue, its been great so far and I love it.
primalmu said:
Thanks for the suggestions. I guess my main concern is the reports of people going through 3 or 4 Nexus 7's, even at a retail store, before they find one that is acceptable.
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As with pretty much any product out there, I always take the online reviews with a grain of salt. A larger percentage of the people who had problems are likely to post compared to those that didn't have problems. Any time I buy something that causes me grief, I am generally ticked enough to want to post about it somewhere, but it rarely occurs to me to post something about products that work as promised and don't have issues.
This does not apply to my N7 because I love it so much I can not stop telling people. Mine has a tiny bit of screen lift that I would not have noticed if I had not read about it. Certainly not enough to want to try to return it. I may try one of the posted fixes but even that seems unlikely. Can't find the downtime...
The issues are there and they are real!
First Nexus = Creaking and Screen separation
Second Nexus = Screen separation
Third Nexus = Screen separation
Fourth Nexus = Severe creaking
Its sooooo sad as I love everything else about this freaking tablet! But the quality issues are out there just so you know it.
Huge issues
I think the screen lift screen crack and screen becoming un responsive is a HUGE Issue.. Its not just this forum where you see compalints.. You see it from tech reviews and so on.. I know that this is Hyped up causing to to be a bigger issue then it is . But the issue is not just the defects . Its how google and Asus has chosen to deal with this.. They have had my money cost of 3 tablets locked away due to exchange waiting . I Call and email with no response other then we will foreword it to a specialist .
I say get One From a Bick and Mortar store with a good reputation for taking care of there customers .. Buy a Extended warranty to where the STORE Has to deal with your device If and when it breaks.. I have never in my life seen such a Lack of Customer Service or Lack of Response for such issues .. Im left to where if i do not get a shipping confirmation and PAYMENT BACK TO MY BANK i will Have to file a complaint because im near the required time to do so with my card ... This is Pathetic..
so to everyone who says THERE IS NO ISSUE. READ THE INTERNET... im happy you have a perfect device it does happen But im getting the feeling there are as many defective ones as good ones...
OP if it seems like im trolling your Thread i am very sorry .. Just want to clear up some of the above GET IT GET IT COMMENTS. There are issues with this device . yes you can get lucky and get a good one.. JUST BE AWARE TO NOT GET IT FROM GOOGLE PLAY
"so to everyone who says THERE IS NO ISSUE. READ THE INTERNET... im happy you have a perfect device it does happen But im getting the feeling there are as many defective ones as good ones... "
Good advice, because everyone knows that everything you read on the internet is 100% true!!!!
I have one that has slight screen lift and creaking, but It's honestly not bad enough for me to worry about. I can't detect it unless I carefully look at it from the side, or press on the screen hard enough to make it flex. The case I have it in completely hides the problem.
Now, should it happen? No. But I bought a Nexus 7 because it was a fairly high-spec tablet that I didn't have to pay $500 for. I'm willing to accept a few compromises, especially when the cure (on-phone time, a bad refurb replacement) could be worse than the disease.
To minimize hassle, do what others have suggested and buy locally from a retailer with a good return policy.
dparrothead1 said:
"so to everyone who says THERE IS NO ISSUE. READ THE INTERNET... im happy you have a perfect device it does happen But im getting the feeling there are as many defective ones as good ones... "
Good advice, because everyone knows that everything you read on the internet is 100% true!!!!
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bonjour!!! - state farm commerical. lol
primalmu said:
Thanks for the suggestions. I guess my main concern is the reports of people going through 3 or 4 Nexus 7's, even at a retail store, before they find one that is acceptable.
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Click to collapse
The prevalence of screen lift is not being exaggerated. It's a widespread flaw, the cause of which is present in every unit. That's not to say that every display is separated, but the way the devices have been assembled through August (C8O serials) has left every Nexus 7 with an inadequate bond under the left side of the display.
http://forum.xda-developers.com/showpost.php?p=29194958&postcount=372
http://forum.xda-developers.com/showpost.php?p=30703449&postcount=1
Although the adhesive is weak in that area, some other stress should be required to actually force the underside of the display away from the frame. That force is either frame warp or pressure from internal components. ASUS has begun omitting screws from the left side of the device in an attempt to remove some of the stress behind the separation. This points to frame warp as the primary contributor, but it's a partial fix at best.
http://forum.xda-developers.com/showthread.php?t=1870556
The fact that ASUS is now implementing reductive measures against screen lift as part of its assembly process should lay to rest any doubts about the scope of this flaw.
Having said that, I would not advise against buying a Nexus 7. It's still the best 7" tablet available, not to mention the best value for a tablet of any kind.
I went through three units with lift before deciding to wait it out, but this was not necessarily the correct decision. My second unit had merely the slightest lift and was well worth keeping, but users on this forum misled me to believe that screen lift was a rare thing so I exchanged it. My third one had more lift and exhibited distortion when pressed along the left side. That one was not worth keeping, so I decided to return it and wait for this issue to be fixed. Not sure if that's going to happen.
Like JaSauders said, the probability of lifted glass cracking during normal use seems very low, and if flexing the display caused a row of dead pixels, or any other sort of display failure, that would be covered under warranty.
I will say this, i never noticed the screen separation until I came to these forums and read about it, HOWEVER, now that I know about it, it drives me crazy.
On the flip side, if you plan to use a case that covers the bezel, you experience or see it anyway, so its not a big deal.
I haven't experienced any other issues aside from the screen seperation, and even then its not noticeable until you start messing with it.
I don't believe the problem is that uncommon.
Both units I've received so far have had the problem to some extent. The first one had it really bad and I exchanged it when I heard that it may be causing screens to crack. The 2nd one also had the problem, but the screen lift was so small that I wasn't worried about it. I still ended up exchanging the 2nd unit because of other issues (mostly the oleophobic coating was rubbing off) and should be receiving my 3rd one today.
If it means anything though, even with the screen lift problem, I still consider this the best tablet for the price and I have no interest in the new Kindle Fire or iPad Mini.
myke66 said:
I will say this, i never noticed the screen separation until I came to these forums and read about it, HOWEVER, now that I know about it, it drives me crazy.
On the flip side, if you plan to use a case that covers the bezel, you experience or see it anyway, so its not a big deal.
I haven't experienced any other issues aside from the screen seperation, and even then its not noticeable until you start messing with it.
Click to expand...
Click to collapse
Putting case over the edge of the tablet is NOT a fix for the screen separation issues . Eventually the glass will move enough from this causing it to become weak. or a piece of dirt will get under the screen and it WILL CRACK Or crumble. Anytime hard glass is put in a situation where it can move independently being twist or bent It will weaken and crack .
I know this from Structural Engineering classes.. I have been a project manager for high rise construction for much longer then some of those on here are old. . Glass that is scratch / impact resistant MUST BE SECURED PERFECTLY . Must be allowed to expand and contract from edge to edge .. But must be fixed firmly and equally on all sides with no extra pressure or lack of in any area.. THE LAST Sentence here is the ISSUE WITH THE NEXUS TABLET
Now with the above said i to agree its the best Device right now with its size and cpu.. If there were a worthy 7 inch Device i would NOT OWN A NEXUS 7 .. check out the specs on the new corning-FIT Glass... There should be a metal frame for this glass to sit in..and it should over lap the edge of the screen NO GLASS From edge to edge ..
Of course this is all my opinion. Make your own judgement.. But do not Pretend there is not a issue just because you Love your device and you accept less then Perfect...
erica_renee said:
Putting case over the edge of the tablet is NOT a fix for the screen separation issues . Eventually the glass will move enough from this causing it to become weak. or a piece of dirt will get under the screen and it WILL CRACK Or crumble. Anytime hard glass is put in a situation where it can move independently being twist or bent It will weaken and crack .
I know this from Structural Engineering classes.. I have been a project manager for high rise construction for much longer then some of those on here are old. . Glass that is scratch / impact resistant MUST BE SECURED PERFECTLY . Must be allowed to expand and contract from edge to edge .. But must be fixed firmly and equally on all sides with no extra pressure or lack of in any area.. THE LAST Sentence here is the ISSUE WITH THE NEXUS TABLET
Now with the above said i to agree its the best Device right now with its size and cpu.. If there were a worthy 7 inch Device i would NOT OWN A NEXUS 7 .. check out the specs on the new corning-FIT Glass... There should be a metal frame for this glass to sit in..and it should over lap the edge of the screen NO GLASS From edge to edge ..
Of course this is all my opinion. Make your own judgement.. But do not Pretend there is not a issue just because you Love your device and you accept less then Perfect...
Click to expand...
Click to collapse
My screen never separates to the point where anything could get under it... it just lifts up enough where I can press it back down..I'm not sure that would ever be bad enough to crack the screen. I'm have a C8O build so it may not be as bad as previous models? Im not sure.
steevp said:
I don't believe the problem is that uncommon.
Both units I've received so far have had the problem to some extent. The first one had it really bad and I exchanged it when I heard that it may be causing screens to crack. The 2nd one also had the problem, but the screen lift was so small that I wasn't worried about it. I still ended up exchanging the 2nd unit because of other issues (mostly the oleophobic coating was rubbing off) and should be receiving my 3rd one today.
If it means anything though, even with the screen lift problem, I still consider this the best tablet for the price and I have no interest in the new Kindle Fire or iPad Mini.
Click to expand...
Click to collapse
Update: Got the 3rd unit
It's one of the new C8O models and it's the best one I've gotten so far.
No screen lift, no flickering, none of the issues I had with the previous ones.
It's pretty much flawless as far as my eyes can tell.
steevp said:
Update: Got the 3rd unit
It's one of the new C8O models and it's the best one I've gotten so far.
No screen lift, no flickering, none of the issues I had with the previous ones.
It's pretty much flawless as far as my eyes can tell.
Click to expand...
Click to collapse
Congrats My C8O had minor lift, but last night I decided to glue it down and now its fine. Two drops of super glue and 5min later I havent had a problem all night/this morning. Played a bunch of 3D games to really heat it up and its golden.
I have the screen lift issue, but I have decided not to replace it. I would recommend that customers purchase the extended warranty at the store if in fact covers broken displays.
That said, I just rub down the face with a microfiber cloth before use and the lift is eliminated for a duration. Helps with the finger prints too.
That said, once a competing tab is released with the same specs I'd recommend that one instead. This QA issue will make me avoid Asus in the future. Google needs to vet OEMs better next time.
I've had four Nexus 7 tablets that have all had screen lift on the left side. Just got my latest one yesterday and it still has the issue. I've purchased lots of tablets and gadgets and this having to exchange something this many times and still getting a defects two months later is hardly normal or expected.
Fortunately the raised glass doesn't impair the functionality of the table (normally) and the tablet is pretty nice with stock Android Jelly Bean, Tegra 3, high DPI screen, and only $200/250. So all it's good points do outweigh ASUS incompetence to manufacture the tablet properly.

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