Database Users

Manufacturing Imperfections (Sketchy Build Quality)

Alright, so right off the bat I just want to say that this isn't a doom and gloom thread (I hope), but it's an issue I wanted to ask you guys about since I'm on my 2nd phone now and I've had cosmetic issues with both. I want to love my phone, I just want one that won't give me problems first! I will post pictures soon, to show you guys what I'm about to describe below.
Both phones have had minor (but very annoying) imperfections involving the casing. My first phone was the most problematic. First off, the battery cover did not sit flush. I did not realize how much of a difference this made in terms of build quality until I got my second phone. My 1rst phone would creak and click when pressure was applied to the back and it just did not seem like a very sturdy device. This was not the case with the second phone (which had a back cover that fit perfectly) as there was no creaking or clicking, it felt rock solid just like its supposed to. Also, there was a small chip and discolouration of the teflon coating on the bottom left front face of the first phone. Again, nothing major but still not something that I was not pleased about given the price of the phone.
Unrelated but my first phone also had the purple tint issue which is the main reason I returned it and bought a new one (I couldn't outright swap because I don't live in the US). My second phone came in and luckily it did not have the tint issue. All I can say is WOW, what a difference it makes having a proper screen!! The black colours actually look crisp and dark, and there is absolutely no tint at low brightness.
So the screen was good. I checked the bottom left hand to see for any issues with the teflon, and there were none. I checked the backplate and like I mentioned earlier, it was perfectly flush. So far so good BUT.. again there were some cosmetic issues! Along the left side of the phone there was a tiny chip and some of the grey finish was off. Also, on the back, the bottom teflon piece did not sit flush with the rest of the device.
Once again, these are minor yet annoying things (but who knows, maybe I just have OCD!). The big issue from the first phone was the screen and the creaking, both of which are resolved with the second device, but I'm i'm contemplating whether I should return this one as well to go for one that is "perfectly built".. I mean, if this phone was store bought I would have no hesitation. I would just go there and make them open the boxes until I found a device that had no imperfections.. But it's just a real hassle having to continually ship my old device back, purchase a new one (while waiting two weeks to get credited back my $600 for the first device), and waiting for it to arrive. I also don't want to risk getting another phone with the purple tint issue..
Sorry for the long winded post, but basically what I wanted to ask was do you guys have any manufacturing imperfections with your phones??. I'm not talking about faulty screens or weak antennas, but actually design or cosmetic flaws. Do you guys have any and have you learned to just accept them or have you returned your devices and successfully gotten the "perfect" device.
Thanks, and hopefully I can get some pics up soon. Feel free to post your own so we can compare!

I got mine for free at this year's Barcelona MWC and luckyly i've had no issues whatsoever regarding hardware or aesthetics. An I say luckyly because obviously if I haven't bought it and I don't live in the US I would most definitely not get it replaced.

jasrups said:
Sorry for the long winded post, but basically what I wanted to ask was do you guys have any manufacturing imperfections with your phones??. I'm not talking about faulty screens or weak antennas, but actually design or cosmetic flaws. Do you guys have any and have you learned to just accept them or have you returned your devices and successfully gotten the "perfect" device.
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So which are you really looking for? Manufacturing defects or design flaws?
Are you looking for functional defects or cosmetic only defects?
Are you look for process-gone-completely-wrong defects or are you looking for minor imperfections resultant of process variation?
It is certainly possible to have a bad screen or a bad antenna as a manufacturing defect. There is also minor variation in any manufacturing process - this is normal. The trick is to keep the variation controlled well enough that the process consistently produces acceptable quality product. Note: No manufacturing process produces perfect parts, and minor imperfections are not necessarily defects. Normally, a design flaw impacts manufacturing quality only if the design requirements are too stringent for manufacturing capability.
I know you started out saying you did not want yet another thread bagging on the N1, but without clearer objectives, you've left it wide open for just that.

Mmm I love the build quality, it's very rigid and solid.
There is one imperfection that I noticed like 3 weeks of constant use.. The bottom piece, the one with "htc" on it, is a little bit more raised on one side (in comparison to the silver band on the back) than the other side. I'm talking 0.5mm difference that you can't see, only feel when comparing.
I'm writing that off as absolutely negligible and too tiny to even think about.

DarkDvr said:
Mmm I love the build quality, it's very rigid and solid.
There is one imperfection that I noticed like 3 weeks of constant use.. The bottom piece, the one with "htc" on it, is a little bit more raised on one side (in comparison to the silver band on the back) than the other side. I'm talking 0.5mm difference that you can't see, only feel when comparing.
I'm writing that off as absolutely negligible and too tiny to even think about.
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Same here. I thought about popping it off (it's just retained by a couple of clips) and attempting to re-seat it, but I see no problem with it. It's not like the 2nd batch of the iPhone 3G, where there was 1mm gaps between the plastic back and chrome bezel. I'm shocked no news blog picked up on that, it was fairly widespread.

ATnTdude said:
Same here. I thought about popping it off (it's just retained by a couple of clips) and attempting to re-seat it, but I see no problem with it. It's not like the 2nd batch of the iPhone 3G, where there was 1mm gaps between the plastic back and chrome bezel. I'm shocked no news blog picked up on that, it was fairly widespread.
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Well it's the almighty apple, they don't wanna disappoint their readers that the calculator that they paid $500 for is also cheaply built.

I have a question that (um..) kinda relates to this. I'm having a hard timing saying this so bare with me. You know when technology is first released that is has alot of problems and bugs but overtime it seems that the problems die down because the companies that produce the phones (xboxs, iphones, ps3, etcs) get smarter and make things differently or better...
Well my contract with t-mobile is up in 46 days and I was planning on getting a nexus one. I don't plan on getting it engraved. My question is that do you think my phone will be made when I order it or do you believe its been sitting in a warehouse since March 26th (guess) just waiting for somebody to place a call? I've seen those cool "making of nexus one" videos on youtube and figured i'd ask you guys. Thanks to whoever answers.

yup, i have similar issues. i initially thought they actually shipped a refurb unit to me. turns out i'm not the only one. now i'm not that worried

attn1 said:
So which are you really looking for? Manufacturing defects or design flaws?
Are you looking for functional defects or cosmetic only defects?
Are you look for process-gone-completely-wrong defects or are you looking for minor imperfections resultant of process variation?
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attn1, I could have been more clear in my last statement, 'design flaw' was a vague term. I meant cosmetic only defects and minor imperfections as a result of process variation. I know that with any product that is mass produced on an assembly line you will get variation from device to device. This thread wasn't meant to bash this variation but just to compare what other people have experienced with their phones.
Like I said, my first phone was awful, it had both functional and aesthetic problems. My second phone seems to be fully functional but still has a few (albeit minor) aesthetic imperfections. I must say though, I got my Brando Gel case in today and it looks great on the phone! It covers up the unevenness on the bottom teflon piece as well as the blemish on the left side of the phone very nicely.

My nexus came with a scratch or bubble on the inside of the screens glass. They told me i'd get a refurb in exchange(even though it's about a week old), I told them i'd think about it. Think i'll be calling back and demanding a brand new device.

ihearttreo said:
My nexus came with a scratch or bubble on the inside of the screens glass. They told me i'd get a refurb in exchange(even though it's about a week old), I told them i'd think about it. Think i'll be calling back and demanding a brand new device.
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That kinda scares me because I'm picking up a nexus one in 46 days (contract with t-mobile will be up then) and I dont want something like that to happen to me. I'll keep my fingers crossed. I would demand a new one too

Have had no issues with mine until yesterday when the trackball stopped scrolling left. Refurb sans engraving rolling in tomorrow. All told still much better quality then my G1 or Blackberry.
Sent from my Nexus One using the XDA mobile application powered by Tapatalk

No tint nothing amiss as far as build quality that I can notice. This is the best built (visually and as far as any creakiness or such) phone I have ever owned and the first one I have had without any perceptible flaws out of the gate.

OK! So to all of you who has a Nexus One with cosmetic imperfections on the BOTTOM plastic piece on the BACK, with the labeled HTC, i may have a cure for you.
So, with me I HAD a slight imperfection on the right side, about a 1mm gap. It was annoying and I have some slight OCD (used to be worse). One day last week or so, that part of my phone became VERY hot, probably 101-105℉. While that plastic was hot, it was a little bit bendable. I used a rather large amount of force, and over about three times of doing this, the plastic is flush with the metal, and the rest of the phone.
So try that if you're super partial to your device like me. Or if you dont wanna deal with HTC, like me.
ZachTM

"refurbished" sounds bad but really its a more taken care of device isn't it? It's been tested to a further degree so its more likely to come without flaws perhaps or am I reaching?

DMaverick50 said:
"refurbished" sounds bad but really its a more taken care of device isn't it? It's been tested to a further degree so its more likely to come without flaws perhaps or am I reaching?
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no. you're reaching high... its been refunded and fixed.. haha
so you are using someone else's phone who now owns probably a new device. brand new is the way to go, especially if your device is a week old...

Dust particles behind the screen glass..

I picked up the Acer at BB last Friday and love it! I rooted it, increased the battery life, enabled Exchange, got Sync SMS and its the way I like it to be right now. I have been spending some quality time with it haha. I know it has its downsides but I was going to keep it regardless.
Today I notticed dust particles behind the screen glass and there is nothing that bugs me more about a device.. in fact I haven't had this happen since my Razr and I can't believe Acer would not seal the screen properly! This happens only after a week of use, I can only imagine how bad it would be after few months :-(
It looks like I should exchange it at least..
Anyways, does anyone have the same thing happening?

Not yet after almost 10 hours of use in the last 3 days. I have had the Acer sleeve on it since minute 1 though, maybe it will keep some of the dust out. Shoot some compressed air through the openings, maybe that will help.

That or search for a teardown video and blow the dust out that way.

Same problem here.
http://forum.xda-developers.com/showthread.php?t=1059266

silencer51 said:
Same problem here.
http://forum.xda-developers.com/showthread.php?t=1059266
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I am exchanging mine for sure though I don't think it would make a difference as I believe more and more Acer half assed this otherwise great device

I find it hard to believe that dust would just appear under the screen, or rather, between the screen and the glass without some kind of interference from the user. Either leaving the SD cover open (maybe you removed the tape over the nonexistent sim slot), storing the tablet in an dusty place (and I mean, it's gotta be REALLY dusty) or blowing, without consideration, dust around the device. While the ports may not be 'sealed' they aren't that open to the environment.
Baring all that, the chances are that what you're seeing is actually debris from the manufacturing process which was already in the tablet and, through regular use, some of which made their way into that very tight spot. As hard as it is to believe that, its just as possible.
While both possibilities are valid, the chances are, neither of them will warrant an exchange.
Post back if they take it.

I'm anal when it comes to proper handling of my gadgets and I haven't removed the tape or left the cover open. I can't even be sure its dust I just know there are some things under the glass that weren't there yesterday. You make a valid point that it could be something that was already there. BB will either exchange it or I will return it and buy another one
Its only been a week since I bought it.
Sent from my HD2 using XDA Premium App

Well just got my a500
tested it straight out of the box and sure enough I have one tiny dust spec under the screen.
Otherwise no other issues.
I can also say looking at this screen against my transofrmer (that has mucho light bleed and also a dust spec and is creaky) that the screen is definitely not as nice. It is cooler in color though ironically with better blacks. Also the viewing angles while acceptable are not as nice.
Well Now I have a dilemma. I got a 32gb Acer for 30$ more than a 16gb Transformer.
Transgormer has nicer screen but suffers light bleed a dust spec and is a bit creaky.
IT is a bit lighter with over all nicer screen. IT also has the keyboard dock potential for future.
Second option is I keep the iconia which has more storage usb prot feels better in the hand and better built, but also has dust spec under screen.
I am not sure what to do. Afraid to exchange the iconia as given the track record on all these tablets, I run the risk of getting some light bleed or dead pixels etc.
SO do I just suck it up ignore the little pixel sized dust spec and live on?
Do I gamble and exchange? DO I return both wait till availability on transformer is better and perhaps with time they work through the build quality issues?
Or just use nothing, wait a month and get the galaxy tabb.
One thing for certain is galaxy tab will have nice or nicest screen will be thinnest and lightest and by being samsung will likely have more accessories like cases etc for it.
IT will likely cot a bit more (not too big an issue) and might not have much expandibility which may or may not be much of an issue as there will likey be accessory to dock to allow usb host etc.

Worth it Returning galaxy tab 2 7.0 for N7.

I've been testing out galaxy tab 7.0 but thinking about returning. Is it worth it to jump for the 7. Just asking because all off the nexus horror stories are kind of scaring me away

We have one of each in the house, and it's worth returning the GTab2 without question. The n7 blows it's doors off

Honestly with a release of this magnitude and given the problems getting them out, you're bound to have plenty of frustrated customers. Mileage will vary of course but, I absolutely love this tablet.
Project Butter was a success IMO

Also, keep in mind these horror stories you're hearing are on a forum for android devices, and you're hearing about a couple hundred misfit units out of hundreds of thousands sold. The people having optimal experiences aren't posting anywhere, for the most part, because they've nothing to post about. You want a better idea of how many are faulty/defective, call 50 Walmart supercenters and ask how many they've sold vs how many they've had returned, and you'll probably end up with a much more accurate picture

Thanks I'm just trying to grab owner info just to make sure.I'll probably gonna return in the next couple days if not tomorrow. Just trying to get educated a bit. Looks like storage won't be to big a deal. I'd be getting the 16 GB and use USB for my movies and clouds for all the ROMs Id use
Sent from my GT-P3113 using xda app-developers app

As someone who has received three units with screen lifting, I wouldn't caution you as strongly as you might expect me to.
That's the only really common defect, and in most cases it is not severe enough to affect usage. The last two I received have been minor cases of separation. The reason I won't accept this flaw is because of the possibility that it will worsen over time, but keep in mind that this is speculative.
No one really knows for sure, and I tend to err on the side of caution, which isn't always a good thing.
My experience with the device has been overwhelmingly positive aside from this, and if the Nexus 7 is right for you then it may be worth purchasing even if you do get one with the kind of separation I've been dealing with. Although the warranty friendly fixes have been found to be temporary, if it bothers you that much then good old fashioned super glue will do the trick. Many who have gone through multiple returns have decided that they like the tablet enough to dispense with this RMA business and jimmy it down themselves.
Although Google does consider units with screen separation defective, many here have refused to let such a minor quibble diminish their enjoyment.
Please note, however, that Jay Aristide does not recognize minor screen lift as a defect for those statistics. His unit has minor separation and it doesn't bother him, which should tell you something about what a great tablet it is.
Trading a Galaxy Tab 2 for a Nexus 7 would be an enjoyable upgrade, definitely.

pxlitup said:
As someone who has received three units with screen lifting, I wouldn't caution you as strongly as you might expect me to.
That's the only really common defect, and in most cases it is not severe enough to affect usage. The last two I received have been minor cases of separation. The reason I won't accept this flaw is because of the possibility that it will worsen over time, but keep in mind that this is speculative.
No one really knows for sure, and I tend to err on the side of caution, which isn't always a good thing.
My experience with the device has been overwhelmingly positive aside from this, and if the Nexus 7 is right for you then it may be worth purchasing even if you do get one with the kind of separation I've been dealing with. Although the warranty friendly fixes have been found to be temporary, if it bothers you that much then good old fashioned super glue will do the trick. Many who have gone through multiple returns have decided that they like the tablet enough to dispense with this RMA business and jimmy it down themselves.
Although Google does consider units with screen separation defective, many here have refused to let such a minor quibble diminish their enjoyment.
Please note, however, that Jay Aristide does not recognize minor screen lift as a defect for those statistics. His unit has minor separation and it doesn't bother him, which should tell you something about what a great tablet it is.
Trading a Galaxy Tab 2 for a Nexus 7 would be an enjoyable upgrade, definitely.
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Actually, I recognize it as a defect, just mine isn't severe enough to warrant an RMA.. Plus, as I said, I've been able to repair mine from 1.1mm to less than .1mm, then today I tightened the screws and reduced it to perfectly flush with the case bevel.
Anyways, yeah. Amazing tablet, through and through. My son has the GTab2 in the house, and he's been green with envy since I got my n7

I think the issues with the Nexus 7 are real enough. However it's been out a month and it sounds like the newer units are in better shape.
Also I'd still much rather have a Nexus 7 with a little screen lift (the typical issue most owners get) than a perfect Galaxy Tab 2 7.0.

I dumped my GTab 2 for the N7, and haven't regretted it whatsoever. I too have minor screen lift and haven't found it to be an issue, especially with the tight fitting silicon case I just purchased.
Sent from my GNex - Stock/Rooted on 4.1.1

The only reason I wouldn't do it is because of the lack of SD card slot and 3G, which both are very important for me. Otherwise it's a very worthy upgrade considering the specs and dev support

silentmelodies said:
The only reason I wouldn't do it is because of the lack of SD card slot and 3G, which both are very important for me. Otherwise it's a very worthy upgrade considering the specs and dev support
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OTG and a teeny tiny MSD reader (no bigger than the smallest of Bluetooth dongles) takes care of the SD issue, and the vast majority of android phones support infrastructure tethering, so just tether your tab to your phone, drop your phone in your pocket, and (mustering my best Jersey Shore voice) just fuggetuhbowdit

Thinking about picking one up tomorrow. Are defects really a huge issue?

The forums seem to be full of "Do you have defects?" posts, with tons of responses citing things like the screen being unattached from the case, dead pixels, auto rotate that doesn't work, a screen that is cracked even from a 2 ft fall, etc.
I'm just wondering if the devices they're shipping now are any different than the very first batch? Have they tried to fix any of these problems, or are these problems so rare that they're not doing anything about it? I hear that Google has a fantastic customer service policy as long as you get it from the Play Store and NOT Gamestop/retail, so I'll definitely be getting one straight from google.
Are these problems something I should worry about? Has Google done anything about them so far?
Thanks! I'm really excited to own this guy... hopefully no issues

They are NOT a huge issue. Remember that people with problems are much louder than those who are happy.
The biggest issue seems to be the slight screen lift on the left side of the screen. My device has it, but it doesn't bother me at all. And if the screen cracks in the future because of it, I will just get it fixed by Asus under the warranty.

wontstoptalking said:
The forums seem to be full of "Do you have defects?" posts, with tons of responses citing things like the screen being unattached from the case, dead pixels, auto rotate that doesn't work, a screen that is cracked even from a 2 ft fall, etc.
I'm just wondering if the devices they're shipping now are any different than the very first batch? Have they tried to fix any of these problems, or are these problems so rare that they're not doing anything about it? I hear that Google has a fantastic customer service policy as long as you get it from the Play Store and NOT Gamestop/retail, so I'll definitely be getting one straight from google.
Are these problems something I should worry about? Has Google done anything about them so far?
Thanks! I'm really excited to own this guy... hopefully no issues
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Don't get all paranoid about issues with ur device lol, just look for screen lift and dead pixels. Other than that enjoy ur new tablet
Sent from my Rooted, LazyPanda, White "Destroy Mode" Evo

Nospin said:
They are NOT a huge issue. Remember that people with problems are much louder than those who are happy.
.
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+1

Made sure I got one where it is easy as pie to return and that was Walmart. So far mine has been great and I've had it a little over a week and I used it ALOT each day to make sure.

Coming from someone who's screen cracked in my hand, I still can't hold that much of a grudge against the N7. Lemons exist and always will, even in the holy iPad lineup. Just check your device when you pick it up (preferably from a B&M store for easy returning) and if it's good, carry on.
Granted, I'm still a little miffed at ASUS over the whole thing, as I had to really fight to get my tablet fixed, but it's done and almost here at my house. We'll see how the re-unboxing goes. :good:
(fyi, according to the watering hole a good chunk of the N7 complaints may have stemmed from Apple fanboys making accounts just to spam fake issues, seemingly to take credibility away from the N7... lame)

i was also very worried with all the bad news about the nexus 7 but after close examination i have found very minor screen lift but everything else has been perfect
my ipod touch had a creaky screen and my tf101 had some screen lift and creaking but nothing bad came of them.
be sure to fully check it for peace of mind if nothing else but most of all enjoy it and test everything good about it too

Sigh.. Am I being too demanding?

I have had I think like 5 RMAs all with different things wrong.. My last one SEEMED perfect but it overheated a lot then suddenly developed a really loud creaking of the frame, so I asked for another and now this one is sooo close to perfect but it has minor minor screen lifting on the left, nothing like it was on the earlier ones, just barely, doesn't move much, do you think it will get worse over time or should I just stick with it cause it's mostly fine ? If the screen lift stays as it is then whatever it's not that bad and I plan on getting a new phone soon anyways so I won't be on my tablet 100% of the time, but if the screen lift worsens then it's unacceptable.. What do you guys think? Did anyone with minor screen lift notice it get worse? I might just try the opening the back to fix it myself at this point.

noneabove said:
I have had I think like 5 RMAs all with different things wrong.. My last one SEEMED perfect but it overheated a lot then suddenly developed a really loud creaking of the frame, so I asked for another and now this one is sooo close to perfect but it has minor minor screen lifting on the left, nothing like it was on the earlier ones, just barely, doesn't move much, do you think it will get worse over time or should I just stick with it cause it's mostly fine ? If the screen lift stays as it is then whatever it's not that bad and I plan on getting a new phone soon anyways so I won't be on my tablet 100% of the time, but if the screen lift worsens then it's unacceptable.. What do you guys think? Did anyone with minor screen lift notice it get worse? I might just try the opening the back to fix it myself at this point.
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I would just keep this almost perfect one. I'm in the same situation as you. I RMA'd until I got a nearly perfect N7 with no flaw other than minor screen lift. Mine hasn't gotten worse and it's been over a month now.
Sent from my Paranoid Nexus 7

RockNrolling said:
I would just keep this almost perfect one. I'm in the same situation as you. I RMA'd until I got a nearly perfect N7 with no flaw other than minor screen lift. Mine hasn't gotten worse and it's been over a month now.
Sent from my Paranoid Nexus 7
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Well that's promising then, yeah it's not even really bad right now it barely moves just a little high.. And assuming the next nexus isn't made my asus.. I will be getting it so that should offset anything wrong with my N7 Speaking of which though, does anyone remember any manufacturing defects with the samsung galaxy nexus ? Was it bad like this or can we hope for a smooth nexus release and this was just a fluke?

noneabove said:
Sigh.. Am I being too demanding?
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Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.

na, if Google and Asus would of got it right the first time OP would not have to rma so much.
op, how long have you had your screen lift? has it stayed the same? I have had my nexus about a week. and have screen lift still deciding what to do
Sent from my DROID X2 using Tapatalk 2

I just got my 6th Nexus today and I feel the same as you. It has screen lift, stuck pixels, back cover doesn't sit right, backlight bleed, and it has a big LCD mura smudge in the top left corner.
Part of me wants to just give up and get a refund but it would be such a great device if there weren't any faults. I have concluded that none of them are faultless however; many posters here reckon theirs are fault free but I have yet to see one. If you have had 5 RMAs it's only because you, like me, are someone who notices the faults and isn't in denial about them.
Every one of them (but for the smallest percentage) has screen lift to some degree. I'm sure other, more capable manufacturers will be releasing properly built tablets in the very near future though so keep that in mind. You should probably also consider the possibility that the screen lift and the design flaw that causes it will potentially cause other more serious defects to appear like a cracked screen for example.
If the N7 had a direct competitor, there's no way I would buy the Nexus with all the faults it has but as yet, it's the best 7 inch out there all things considered. Won't be difficult for other manufacturers to beat though, just make a tablet with same specs and no faults.
In all honesty if you can't live with the screen lift I would get a refund and wait for something better to come along. You're very unlikely to get one without some sort of fault.

Often people just receive other peoples faulty trade ins. So it might only be 1-2 defective units if that was the case.
Sent from my Nexus 7 using xda app-developers app

Harry GT-S5830 said:
Often people just receive other peoples faulty trade ins. So it might only be 1-2 defective units if that was the case.
Sent from my Nexus 7 using xda app-developers app
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I don't think this makes any sense, can you explain?

I would have given up after the second unit did not satisfy me.I am glad my first one works very well.
A case that covers the bezel takes car of any of those "slight screen lift" problems very well as I suspect it is just cosmetic in nature.jmo

Insanity: doing the same thing over and over again and expecting different results.
Albert Einstein
Just saying.
But to answer your question....yes. You will never be satisfied with this device because of your experience, either real or perceived you will always be looking for a flaw. Better to move on with another device that better meets your expectations.
Whatever you decide, good luck.

There is no perfect tablet out there and all of them have something that is going to irritate someone. Get a refund and spend double on the "perfect Ipad" which has no flaws....ever(sarcasm). Again, nothing is perfect in the technology world.

James-NC said:
I would have given up after the second unit did not satisfy me.I am glad my first one works very well.
A case that covers the bezel takes car of any of those "slight screen lift" problems very well as I suspect it is just cosmetic in nature.jmo
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This.
My case worked wonders for my minor lift, hasn't bothered me in weeks xD

Hemidroids said:
Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.
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That seems a bit extreme.. I use the thing a lot, I love the device itself, I use it with 6+ hours of screen on time every day, I was just wondering if I was extremely unlucky.. This is the best one so far, my last one i thought was the best one but it became really loose after awhile...
motrinHD said:
na, if Google and Asus would of got it right the first time OP would not have to rma so much.
op, how long have you had your screen lift? has it stayed the same? I have had my nexus about a week. and have screen lift still deciding what to do
Sent from my DROID X2 using Tapatalk 2
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Yeah I'm more annoyed with asus's factories and maybe also google for not monitoring the whole process..
I've had screen lift since the day I opened this one, but like I said it's not bad, it's like just barely reaching the silver part of the bezel, nothing like the original ones where it was above the bezel
Switchbitch said:
I just got my 6th Nexus today and I feel the same as you. It has screen lift, stuck pixels, back cover doesn't sit right, backlight bleed, and it has a big LCD mura smudge in the top left corner.
Part of me wants to just give up and get a refund but it would be such a great device if there weren't any faults. I have concluded that none of them are faultless however; many posters here reckon theirs are fault free but I have yet to see one. If you have had 5 RMAs it's only because you, like me, are someone who notices the faults and isn't in denial about them.
Every one of them (but for the smallest percentage) has screen lift to some degree. I'm sure other, more capable manufacturers will be releasing properly built tablets in the very near future though so keep that in mind. You should probably also consider the possibility that the screen lift and the design flaw that causes it will potentially cause other more serious defects to appear like a cracked screen for example.
If the N7 had a direct competitor, there's no way I would buy the Nexus with all the faults it has but as yet, it's the best 7 inch out there all things considered. Won't be difficult for other manufacturers to beat though, just make a tablet with same specs and no faults.
In all honesty if you can't live with the screen lift I would get a refund and wait for something better to come along. You're very unlikely to get one without some sort of fault.
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If this weren't a nexus device, I would have given up on it after the second RMA, hands down, but now the pros pretty much outweigh the cons, if my tablet stays in the condition it is for the forseeable future (until the next nexus tablet? haha) then I have no problem keeping it, despite the existing flaws. Also I'm considering the fact that when they eventually announce the next nexus phone that I will be picking it up pretty much right away, right now I have an older phone (htc desire Z) so I use my tablet like all the time when I'd be using my phone otherwise, even for texting often haha, so when I get a good phone I suspect it will offset my N7 usage and I won't care as much
James-NC said:
I would have given up after the second unit did not satisfy me.I am glad my first one works very well.
A case that covers the bezel takes car of any of those "slight screen lift" problems very well as I suspect it is just cosmetic in nature.jmo
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Yeah I need to get a case.. I just have a sleeve right now, I need to figure out which case is best and what I want it for.. I want something that doesn't add much bulk, and maybe one that can be a stand.. I saw one that was a rotating stand so you could set it up in both landscape and portrait and that one seemed cool cause most right now only show landscape :/

Hemidroids said:
Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.
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Douchebag alert ^
First we (consumers) are spending our hard earned cash on this tablet whether its $200 or $2000. We shouldn't have to settle for a half assed put together product. Their quality sucks period and isn't acceptable. They need six sigma and six S present in their factories. I should be able to RMA till the dumb f#%@s get it right. This is my last Asus product.…

I don't think its demanding at all to expect a product that's not defective right out of the box brand new. If you are within the time period of exchange I don't see why you shouldn't take it back if you aren't happy with what you paid for. It took me 6 exchanges with GameStop to finally get one I'm happy with, that hasn't had an issue out of the box or pop up after a week. If you get a good one this tablet is worth it, at least to me, its essentially a 7" version of my phone which is why I didn't give up looking for a good one. Asus should have better QC in place so I shouldn't have to. I also had the Prime so I can tell you it stinks
Sent from my Nexus 7 using XDA

I dont wish to read all the posts, but my last one had a minor screen lift that I did not notice for 2 days, but I sent it back because we payed for a tablet that doesnt have a screen lift, thats what it comes down to, not to mention any lift does compromise the glass. My second one is perfect.

A TPU case will provide protection and overhang the lip a little so you don't see any lift.
OR
TRY THE WASHER METHOD by making a few little plastic screw tabs. Pulled mine in nice and tight and it's now solid. I had real bad lift too and the bevel was also bowed on the side. Now everything is nice and straight. Great for a 5 minute fix.
As far as returns, returning something 5 times expecting different results is retarded (IMO). It is a manufacture defect where the screws are too long. They "solve" this by simply removing the screws (which is retarded too). So technically your aren't going to get a perfect device because they are all made that way. Sure there are some that don't have this (my first one) but chances are your going to have this on each one. So just fix it yourself. Big deal. It's easy and faster and BETTER then Asus' fix.
Dead Pixels or popped speakers or something that legitimately hinders your usage... yea exchange that sucker. A little screen lift isn't going to do anything.

I have not had any issues with mine at all, it is an August build. ASUS products have been good to me though. MY TF101 was also good. The power button was and does feel flimsy on that one though.
5 RMA's makes me think someone is looking at this with a magnifying glass and TRYING to find a reason to complain.

Hemidroids said:
Yes
Its a pathetic $200, dude. Not to mention its built in the third world.
Keep the one you have and start using the dam thing. Geez!
After 5 RMA's Google should cancel all affiliation with you and tell you never to use ANY of their products EVER again.
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i hope you are joking. If not your screen name fits you well ( Ooops thought it was hemroids) I dont care how much you pay for the device it should have had better quality control before going out to the public.

player911 said:
A TPU case will provide protection and overhang the lip a little so you don't see any lift.
OR
TRY THE WASHER METHOD by making a few little plastic screw tabs. Pulled mine in nice and tight and it's now solid. I had real bad lift too and the bevel was also bowed on the side. Now everything is nice and straight. Great for a 5 minute fix.
As far as returns, returning something 5 times expecting different results is retarded (IMO). It is a manufacture defect where the screws are too long. They "solve" this by simply removing the screws (which is retarded too). So technically your aren't going to get a perfect device because they are all made that way. Sure there are some that don't have this (my first one) but chances are your going to have this on each one. So just fix it yourself. Big deal. It's easy and faster and BETTER then Asus' fix.
Dead Pixels or popped speakers or something that legitimately hinders your usage... yea exchange that sucker. A little screen lift isn't going to do anything.
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Yeah with this one I may just try the washer fix, especially since it seems reversible in the worse case scenario that my tablet breaks somehow.. or maybe I'll just cover it up or both, we'll see haha
Sent from my Nexus 7 using xda app-developers app