Very small screen lift, not sure if worth returning - Nexus 7 Q&A, Help & Troubleshooting

Hi all,
The nexus 7 is my first foray into the world of android, and I'll have to say I'm impressed. My iPad sits at home these days, while my nexus goes everywhere with me! Its a fantastic tab!
I seem to have an almost perfect device, I'm only getting a miniscule amount of screen lift on the left middle, its only, I wouldn't even say its its a mm, its only ever so slightly above the bezel.
So considering that, and everything else is perfect, and the store I bought from would ask me to send t back to Asus, is it worth all that trouble considering that its only a small lift, or will it get worse and one day it will pop up and the screen will shatter into a billion tiny expensive bits?
I know I can only decide, but looking for your comments
Thanks!
Sent from my Nexus 7 using xda app-developers app

Well I've had slight lift like you and it hasn't got any worse or damaged the screen in any way.
Its just whether it bothers you enough to go through the hassle of sending it back.
The store should replace it themselves though since that's where you bought it from.

alexhaden said:
Hi all,
The nexus 7 is my first foray into the world of android, and I'll have to say I'm impressed. My iPad sits at home these days, while my nexus goes everywhere with me! Its a fantastic tab!
I seem to have an almost perfect device, I'm only getting a miniscule amount of screen lift on the left middle, its only, I wouldn't even say its its a mm, its only ever so slightly above the bezel.
So considering that, and everything else is perfect, and the store I bought from would ask me to send t back to Asus, is it worth all that trouble considering that its only a small lift, or will it get worse and one day it will pop up and the screen will shatter into a billion tiny expensive bits?
I know I can only decide, but looking for your comments
Thanks!
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I'm in the same situation. It's not big, but at the same time it's a little bothersome. I tried some of the fixes but they only worked temporarily for me. I decided to call Google and they are going to send me another tablet, however, they are backordered again (I called 3days ago, still hasn't shipped). Now that I've had some time to think about it, I'm actually kind of scared that the new 1 will be worse or something, but we shall see. The rest of my tablet works fine, it's absolutely wonderful.
Sent from my Nexus 7 using Tapatalk 2

Thanks, too to see its not just me thinking like that, I think I'll keep it, but keep an eye on it and see if it gets any worse then get it replaced.
I've been playing with dosbox, I'm reliving my youth! Eye of the beholder and ultima underworld working perfect!!!
Sent from my Nexus 7 using xda app-developers app

This is the lift I have, I'm keeping the tablet:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Feel free to see how I fix it, but honestly I'm not sure it was worth the trouble.
http://forum.xda-developers.com/showthread.php?t=1875801

I used my trusty Swiss army knife magnifier and saw a screen lift on my ssn c8o . I personally would not return it unless the problem got worse.
Sent from my Nexus 7 using Tapatalk 2

Is it normal that I really don't see any lifting on the pics? I must have poor eyes ehh... :banghead: or maybe because I watch them on my phone..
Sent from my Galaxy Nexus using xda premium

fushla said:
Is it normal that I really don't see any lifting on the pics? I must have poor eyes ehh... :banghead: or maybe because I watch them on my phone..
Click to expand...
Click to collapse
I've circled the offending area.
Although TECK's lift is minor, it would be easy to spot if the photo were taken from a lower perspective. Checking from the right side is useful because it's easy to see where the black display is raised enough to eclipse the thin, silver line of the left bezel. The perspective in his photo is too high to accentuate the flaw because you can peer over the lifted glass and see the bezel.
Here are some other examples.

I honestly think this is an issue with the Nexus 7 in general, and that some people notice it and some don't (and some just don't get it warm enough for the side to pop up). I have it but I am certain that I wouldn't have even noticed if I hadn't read about it on the internet, so I try to ignore it. Unless it's obvious or gets in the way in any way, I'd say make do, this is the sort of downside to expect from a tablet half the price of the competition.

pxlitup said:
I've circled the offending area.
Although TECK's lift is minor, it would be easy to spot if the photo were taken from a lower perspective. Checking from the right side is useful because it's easy to verify where the black display is raised enough to eclipse the thin, silver line of the left bezel. The perspective in his photo is too high to accentuate the flaw because you can peer over the lifted glass and see the bezel.
Here are some other examples.
Click to expand...
Click to collapse
Ohh.. okay now I see it... looks very creepy IMO.. and I'm pretty sure it WILL get worse a few days/weeks/months later.. that's sad.. but okay, nothing in life is perfect.. so .. I'm sure I will also get my nexus 7
Sent from my Galaxy Nexus using xda premium

Lol, I just tried to take a photo of mine, couldn't see it in the piccy, but I wouldn't have even noticed it if I hadn't been looking.
Its something I can live with, if it looks like its getting worse, its going back but at the moment, I'm a happy bunny
Sent from my Nexus 7 using xda app-developers app

fushla said:
Ohh.. okay now I see it... looks very creepy IMO.. and I'm pretty sure it WILL get worse a few days/weeks/months later.. that's sad.. but okay, nothing in life is perfect.. so .. I'm sure I will also get my nexus 7
Click to expand...
Click to collapse
Don't fret. The Nexus 7 with minor lift is still best in its class, and flawless ones do exist.
Worst case scenario, there is a very, very low risk of the glass cracking during normal use, but if you're under the Play store warranty I think you should be covered for that. Just to be on the safe side, however, I would encourage anyone with screen lift to document it with pictures and/or video. That way, in the unlikely event that it ever does cause a problem, you'll have evidence to support your claim.
The really low quality attachment I posted before, the middle one, was my own Nexus 7. I tried three times for a flush screen, and that was the best of the three. At this point I'm wishing I'd kept it, so take that for what it's worth. I returned the third and final one because there was distortion when pressed along the left side.
Here are a couple photos by users with better luck than myself. They do exist.

I took a photo of the screen lift just in case the thing cracks and the store blames me
Sent from my Nexus 7 using Tapatalk 2

Related

[POOL] Does your Nexus 7 have defects?

Does your Nexus 7 have defects?
Also post where did you buy your Nexus 7 from.
Mine is coming soon and I will tell.
pclov3r said:
Does your Nexus 7 have defects?
Also post where did you buy your Nexus 7 from.
Mine is coming soon and I will tell.
Click to expand...
Click to collapse
Mine came perfect.
The left side of my screen near the center makes a strange noise when I press down on it, almost like adhesive lifting.
This thread title has defects
No I'm sorry. I don't believe I have any dead pixels. Mind you, I didn't search for long. What freaked me out however was that I never got the USB drivers from the SDK. I'm good now though, rooted and runnin'.
100% ok here sexy n sleek
Sent from my Nexus 7 using xda app-developers app
The few bits of information about people having screens coming loose has me all paranoid. Mine makes a slight noise if the push on the lower right side of the device. But close examination makes it appear not to be the screen but the rear cover has a tiny bit of play (assume it is a slightly less than ideal retainer clip). I don't expect it to be an issue but if it does turn into one but the time I probably need to RMA it they should be further into the production cycle and hopefully past small issue like that.
There's already a thread like this
Sent from my Nexus 7 using Tapatalk 2
I'm not sure I would call one dead pixel "very minor". Could absolutely ruin things depending on where it is.
C6 from Gamestop with no issues so far.
thebobp said:
I'm not sure I would call one dead pixel "very minor". Could absolutely ruin things depending on where it is.
Click to expand...
Click to collapse
Yeah. I Agree with you here.
so 25% of users are reporting defects? damn.
Uh where do you get 25%?? More like 5-8%
Sent from my Nexus 7 using Tapatalk 2
feelinfroggy23 said:
Uh where do you get 25%?? More like 5-8%
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
add it up... about 25%... lf course the numbers aren't that great lol.
Keep in mind, I am simultaneously knocking on a huge piece of wood as I type this, but my Nexus that I purchase at Gamestop is brilliant. No issues at all to speak of. Hope it stays that way and that all of you who got defective units get them replaced soon. Cheers.
chris.wueste said:
Keep in mind, I am simultaneously knocking on a huge piece of wood as I type this
Cheers.
Click to expand...
Click to collapse
TMI
This is what I'm afraid of ... had the first transformer and that device was just rubbish .
What makes me thinking is that all the issues I had on transformer are showing up with nexus .
1. Loose screen (in transformer at first no problem after a week I could feel it being loose when grabbed . After 3 weeks screen collapsed and from the top of the edge to the screen surface there was like 2-3mm difference
2. Light bleeds ... had it all over the screen. That was an IPS screen.
3. Screen not stuck properly top right corner . When looked at the screen under about 160 degrees (pretty much looking at the screen when its flat) the actual screen was off by 3-4 mm from the main glass and could see the light coming through
4. Dead pixel. One but that's it .
And that was just one single device ... makes me wonder how Asus build this one when I read all the comments
Sent from my Galaxy Nexus using xda premium
Wha? Where did u even get those calculations???
Sent from my Nexus 7 using Tapatalk 2
My left side was dodgy - but easily clicked back into place. Now it's perfect
exzacklyright said:
add it up... about 25%... lf course the numbers aren't that great lol.
Click to expand...
Click to collapse
Damn right I would say 25%. I got the rising screen on the left. Read in another thread if u apply enough force it should click and stay down... pooooooooor quality control to be honest.
Sent from my GT-I9100 using xda premium
MattSkeet said:
This is what I'm afraid of ... had the first transformer and that device was just rubbish .
What makes me thinking is that all the issues I had on transformer are showing up with nexus .
1. Loose screen (in transformer at first no problem after a week I could feel it being loose when grabbed . After 3 weeks screen collapsed and from the top of the edge to the screen surface there was like 2-3mm difference
2. Light bleeds ... had it all over the screen. That was an IPS screen.
3. Screen not stuck properly top right corner . When looked at the screen under about 160 degrees (pretty much looking at the screen when its flat) the actual screen was off by 3-4 mm from the main glass and could see the light coming through
4. Dead pixel. One but that's it .
And that was just one single device ... makes me wonder how Asus build this one when I read all the comments
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Yep sorry to confirm, but I have the "loose screen issue" with my Nexus 7.
It's a device from Google I/O, so it could be that this this batch was put together in a hurry, and that caused the defect, but it's still a bummer, that it's not even a month old, and this happens. There's no way of returning it, because I'm in the EU...
Oh yeah, it's one of the few ones with a white back. The white is rubbing off where it sits on the table and where you hold it with your hand. The base black is slowly emerging.
I hope the ones people actually buy will be better manufactured...

Different issue but just as irritating

Just got my third n7. I've had a c60 model and a c70 model both with the screen lift issue. Finally got a replacement to the replacement today and was delighted to see no problems...until I turned it on.
Immediately the screen looked dimmer.
I've now done a side by side comparison, checking whether it is the auto light sensor but its dimmer on all settings.
Has anyone else noticed this? Is it a result of different screens they are using or have I just got another duff model?
I've attached a picture showing both on the lowest light setting so hopefully you can see I'm not just being paranoid.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Man that sucks looks like you might have to replace it again...
I just went thru same thing except my C6 screen was good, battery was bad. 2nd one was C7 and that had the lift, I just exchanged it today (got mine at Gamestop) for another C7 which seems good so far.
I was being a bit stupid actually because I had a thought that the c70 thing meant they were using different screens now, but just after I posted I realised that both those in the picture are c70s.
I suppose this means that it is a genuine fault.
Perhaps I'm being really unlucky but I think I might get a refund from google and go buy it from a proper shop where I can have a look before buying
stanleywinston said:
I was being a bit stupid actually because I had a thought that the c70 thing meant they were using different screens now, but just after I posted I realised that both those in the picture are c70s.
I suppose this means that it is a genuine fault.
Perhaps I'm being really unlucky but I think I might get a refund from google and go buy it from a proper shop where I can have a look before buying
Click to expand...
Click to collapse
It's not uncommon for a manufacturer to use different panels. Just do a search on the HTC sensation having different panels, also the HTC MyTouch 4G, and I believe the Xoom when it first came out had panels from two different manufacturers
That's more worrying. That might mean its pot luck whether people get a good one or not. You would think that Google/Asus would be aiming for consistency.
Its a shame really because this is a cracking device if only I could get a decent one. This is also the first one I've had where the power button and volume buttons are nice and clicky!
How do you know which model you have?
Sent from my Nexus 7 using Tapatalk 2
riot1031 said:
How do you know which model you have?
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Look on the box. They are talking about the first few characters of the SSN.
I just ran through my towns stock... [email protected] Meyer, [email protected], [email protected] all 7 had screen lift.. c70,c60 didn't seem to matter.. I never even turned em on, just had them open em while I was in the store.. huge bummer. Also waiting for refund to clear on the preorder I had.. that's 0-8!! Can I hate Asus now?
Sent from my ADR6425LVW using xda premium
Yes I had this!. Believe it or not I believe it's the brighter one that is defective. I've had 4 different nexus 7s now, and only one of them was significantly brighter than all the rest, even on lowest setting. At first I thought it was better, till I tried reading in the dark and found it was super uncomfortable. I installed lux, which helped dim it, but since it's a filter it made my eyes hurt having it, I still don't know why. On top of that, I noticed it had light bleed on the left side.
Somewhere on these forums I posted a picture of the bright one next to one of the other ones, just like you did, I will try to find the pic and come back here and post it.
I just got my replacement for the ultra bright one, and it is dimmer on lowest setting just like the others, but based on what I've seen this is how it should be. I think I am finally done with the exchange game, this one has a slightly raised left screen, but no squishyness or sponginess, no light bleed or dead pixels, and not much flickering even at lowest brightness on Google maps. I'm keeping this one
Sent from my Nexus 7 using xda app-developers app
---------- Post added at 11:24 PM ---------- Previous post was at 11:12 PM ----------
Here is the post where i mention it:
http://forum.xda-developers.com/showpost.php?p=29968847&postcount=299
And attached is the pic of the bright one next to one of the other three that were all dimmer on general:
http://forum.xda-developers.com/attachment.php?attachmentid=1250101&d=1344468921
Sent from my Nexus 7 using xda app-developers app
OK, maybe its not as simple as I first thought then. Although I would say that my overwhelming impression of this new one is that it is too dim and I've never thought that from looking at my previous ones or ones that friends have. Certainly my previous ones are not painful to use in the dark.
Its difficult to say without lining them all up and comparing but there is a possibility here that you had a defective model that was too bright, I have a defective model that is too dim and all the others are just right - the goldilocks models
and this is exactly what i imagined happening as soon as i heard asus was making the tablet, sigh, i still bought one, and i will exchange it when the screen bothers me enough, but I am afraid of the result of going through the same level of nightmare
Mrglass86 said:
and this is exactly what i imagined happening as soon as i heard asus was making the tablet, sigh, i still bought one, and i will exchange it when the screen bothers me enough, but I am afraid of the result of going through the same level of nightmare
Click to expand...
Click to collapse
True enough. I've got an original transformer which I had 4 attempts to get a fully working, non light bleeding, non creaking, keyboard holding charge, speakers working model. I eventually gave up and settled for the last one they sent me which still had light bleed and an I'll fitting shell. The charger packed up when it was a year and a week old so at least I know it won't bother me again.
Not sure what happened to Asus, their netbooks used to be really well built and last forever, I've got a six year old one that the other half uses every day. You would have thought that it would be cheaper for them to invest a bit in quality control than all this shipping of replacements and reconditioning all the faulty ones
stanleywinston said:
OK, maybe its not as simple as I first thought then. Although I would say that my overwhelming impression of this new one is that it is too dim and I've never thought that from looking at my previous ones or ones that friends have. Certainly my previous ones are not painful to use in the dark.
Its difficult to say without lining them all up and comparing but there is a possibility here that you had a defective model that was too bright, I have a defective model that is too dim and all the others are just right - the goldilocks models
Click to expand...
Click to collapse
I think you are right. If you think it's too dim in general, and not just because you put them side by side at lowest brightness, then that is not good. It's frustrating but if you are willing, keep trying. I think I finally found one that I can live with, after four tries!
Sent from my Nexus 7 using xda app-developers app

32Gb. Love it but....

I have no light bleed. I have no screen lift. My speaker is awesome.
But....
I get a creaking when I press the center of the back of the tablet.
Should I return it?
I think I can live with it, but I don't know if it will get worse.
Has anyone had this issue get worse?
Sent from my SGH-I747M using xda app-developers app
how often to you press on the back of the tablet? if it is often, i would probably complain.
if it isn't very much, like how I use my tablet, i wouldn't worry about it.
and if you plan on using a case, it probably wont matter at all once it is in there.
That's what I was thinking.
If it is in a case, who cares.
But I know it it's there....mocking me...
Asus has poor design and quality control. I know this. I should be able to live with creaking.
I am hypersensitive about any flaw after the nightmares I had with the TF201 and TF101.
As long as the problem won't get worse or have any other adverse effects, I think I should just live with it.
Sent from my SGH-I747M using xda app-developers app
Not worth returning I'd say. Your replacement could have something worse, like screen lift, etc.
Throw it in a case and don't worry about it
Yeah not worth a return, just a rudy Nuisance!
I'd probably return it. But that's just me. It would drive me insane.
Sent from my Nexus 7 using xda app-developers app
wpghtc said:
That's what I was thinking.
If it is in a case, who cares.
But I know it it's there....mocking me...
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
Answered your own question there. Return it if it's going to be in the back of your mind every time you use it.
Sent from my Nexus 7 using xda app-developers app
Best and Worst Device ever
Its amazing how this nexus device is the best ever when it comes to speed and performance . But its the worse or near when it comes to build quality so inconsistent..
FFS take it back & get an iPad or some other tab!
Just brought a new car, the door squeaks ever so slightly, think I might take it back.
Transmitted via Nexus7
alferret said:
FFS take it back & get an iPad or some other tab!
Just brought a new car, the door squeaks ever so slightly, think I might take it back.
Transmitted via Nexus7
Click to expand...
Click to collapse
i had a new mini van where the side door made a slight pop noise when it completely shut . I Thought it works fine no big deal. A few weeks later i parked on a heal facing down. I Opened the door to put bags in behind drivers seat. The jar caused what ever was causing the pop to come loose and the door nearly cut me in half.. Ok it moved toward me swiftly.. Took van to dealer . It was a defective latch. Maybe something was not assembled right .So to ask a question about my tablet makes a noise is logical to wonder about..
yes my mini van was 34 grand .. but the amount of money should not matter . you should get what you pay for. a working with no flaws device.. I see this over and over saying its only 200.00 what do you expect.. You expect if they cant make it right for 200.00 they should make it right and charge more.. NO OFFENCE ANYONE but we do not live in a 3rd world country and expect higher standards ..
Just my two cents... If your tablet bothers you with noises send it back by all means..
alferret said:
FFS take it back & get an iPad or some other tab!
Just brought a new car, the door squeaks ever so slightly, think I might take it back.
Transmitted via Nexus7
Click to expand...
Click to collapse
Why should he accept a brand new tablet that has a defect, no matter how small?
Sent from my SGH-T999 using xda app-developers app
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
It's obvious that these hardware defects are mentioned right in the Nexus 7's product description as features. That means you should accept them, and continue using your device, because after all, it's clearly stated the device comes with such defects...
In all seriousness though, if your device has any imperfection, you have the choice to try again. However, since defects are random, you can end up with a better, worse, or no-change tablet. Some retailers are better at handling device returns than others however, but that's something that should be looked into prior to buying from that store.
These threads are amazing. Its no wonder the entire country is on Prozac. My god its nice being normal!
Warrior1975 said:
Why should he accept a brand new tablet that has a defect, no matter how small?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
The back is made of plastic, it flexes ever so slightly. By pressing the back he is distorting the original shape & the creak is due to the back moving against the clips that hold the back in place, that is all. It is not a defect, it is natural for one object flexing against one that has no give to cause a small amount of noise.
If I buy a leather chair & park my fat arse on it & the leather makes a noise against the seat base is it defective? No!
espionage724 said:
Some retailers are better at handling device returns than others however, but that's something that should be looked into prior to buying from that store.[/QUOTE]
Very true. Friend got one from wallmart. Had screen lift. Other friend from Amazon and had screen issues/color bleeding and such. Me straight from Google and its flawless.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse

anyone else see grid of silver dots in sunlight?

Hey everyone,
My nexus 4 screen shows a perfect grid of silver dots when I am in sunlight. It seems to happen at certain angle. Is anyone else experiencing this? Thanks
It's normal, it's just the touch screen digitiser - same with my One X
Thanks for the quick reply! Good to hear there isn't a problem.
Yeah that's just the digitizer. It has something to do with LG moving the screen closer to the glass so the digitizer is more visible than past phones
The only thing that sucks about that is if the screen breaks so does the digitizer
Sent from my Nexus 4 using xda app-developers app
What about when the screen is off? mine has grid of dots on the screen is off and i can see it also when it is on. thought first it is a stain under the screen protector but it is not.
Thats LCD IPS for ya
I just went to a Telus store to get a new micro SIM, and looked at the screens of the HTC One X+, Galaxy S3 and Note2, couldn't see this grid pattern on any of them. I don't see it on mine if I'm in a room with no sunlight, but soon as there is sunlight its very noticeable. Walking outside soon as I take my phone out its all I can see. I'm worried I have something wrong or defective.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Canadaka said:
I just went to a Telus store to get a new micro SIM, and looked at the screens of the HTC One X+, Galaxy S3 and Note2, couldn't see this grid pattern on any of them. I don't see it on mine if I'm in a room with no sunlight, but soon as there is sunlight its very noticeable. Walking outside soon as I take my phone out its all I can see. I'm worried I have something wrong or defective.
Click to expand...
Click to collapse
Nope, that's completely normal. Don't worry
klvnhng said:
Nope, that's completely normal. Don't worry
Click to expand...
Click to collapse
If that is normal take a photo of your phone with the same thing. I have not found any hi-res images of the Nexus 4 with this sort of pronounced visible grid pattern.
I contacted Google Play support via chat and they said it's not normal and I should RMA. But I'm still not 100% confident Its a defect and my replacement won't just be the same.
that is normal, there is actually two patterns, the silver dots and one with rectangle boxs like lol, not sure how to describe it. your phone is fine.
Its normal. I had the HTC inspire 4g, and the lg optimus g and they had the same thing.
Sent from my Nexus 4 using xda premium
Then why does no other phone have this visible? I compared it side by side with a HTC One X+, Galaxy S3, Note2 and none of them had any visible grid of tiny rectangles.
None of the photos I've seen of the Nexus 4 screen have any of this visible. Its not just with sunlight, any light makes it visible, almost has a textured look.
If this is normal then I'm really disappointed in this phone, seems like a glaring difference between the it and the other popular phones, that's why i think its not normal, i never saw any reviews mention anything like this.
If i take a photo of my phone at either of these angles I could clearly see the grid, but these 2 random photos show nothing
http://3.bp.blogspot.com/-ssMeP0mCv...600/Google+Nexus+4+Wallet+Case+Review+(1).jpg
http://bestboyz.de/wp-content/uploads/2012/11/Photos-Google-Nexus-4-4.jpg
I can sometimes in the correct light and angle see the shinny silver dots, this is no what i'm talking about and not what my photo clearly shows.
https://lh6.googleusercontent.com/-eA4J8jHPBw0/UQhCP9-jZnI/AAAAAAABczQ/etrGO4JDT-c/s845/DSCN0964.JPG
The pattern is a grid of rectangles in this type of shape (excluding dots)
........|
..===|===
====|====
..===|===
........|
Why in the world does it matter if you can't see them when the screen is on? The Samsung screens are a completely different types of screens.
Sent from my Nexus 4 using xda premium
Canadaka said:
If that is normal take a photo of your phone with the same thing. I have not found any hi-res images of the Nexus 4 with this sort of pronounced visible grid pattern.
I contacted Google Play support via chat and they said it's not normal and I should RMA. But I'm still not 100% confident Its a defect and my replacement won't just be the same.
Click to expand...
Click to collapse
Its NORMAL.
Sent from my Nexus 7 using Tapatalk HD
El Daddy said:
Its NORMAL.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
+1
As usual, customer support is useless.
Normal due to NO gap in between digitizer and glass paneling. LG did this intentionally and is why you can see it. Other manufacturers DONT do it due to being able to see digitizer. LG did it intentionally and it is normal.
Sent from my SPH-L710 using Tapatalk 2
---------- Post added at 03:47 AM ---------- Previous post was at 03:39 AM ----------
Also the reaspning behind WHY digitizer is useless after glass paneling breaking versus SIIIs paneling and others still being functional. Because the glass paneling doesn't automatically break digitizer when breaking because of the gap.
Sent from my SPH-L710 using Tapatalk 2
lyall29 said:
Why in the world does it matter if you can't see them when the screen is on? The Samsung screens are a completely different types of screens.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I said I can see it when the screen is on, even with a tilt as little as 5 degrees. My friend who also has a Nexus 4 says his is not that noticeable and can only see it with a much greater tilt degree.
If this is normal why did the Google tech support say its not normal and told me to warranty my phone? But I know the tech support is probably not great and they might just say that to anything. But I sent them the photo of my screen and that's what they said.
So I really don't know what to think, people in this thread say its normal, but Google support says its not...
I really don't want to go through the hassle of sending in my phone for warranty if I just get back a phone with the same quirk.
As I posted before, why don't some others post some angled photos of there screens in daylight.
Who knows why they say that. If you believe them then go to town and quit asking us why. Believe them and get a replacement with the same thing lol. People ask questions on here and then get an answer and don't believe anything they get as a response haha
Sent from my SPH-L710 using Tapatalk 2
Canadaka said:
I said I can see it when the screen is on, even with a tilt as little as 5 degrees. My friend who also has a Nexus 4 says his is not that noticeable and can only see it with a much greater tilt degree.
If this is normal why did the Google tech support say its not normal and told me to warranty my phone? But I know the tech support is probably not great and they might just say that to anything. But I sent them the photo of my screen and that's what they said.
So I really don't know what to think, people in this thread say its normal, but Google support says its not...
I really don't want to go through the hassle of sending in my phone for warranty if I just get back a phone with the same quirk.
As I posted before, why don't some others post some angled photos of there screens in daylight.
Click to expand...
Click to collapse
You must have some kind of bionic vision. You aren't related to the six million dollar man are you?
Sent from my Nexus 7 using xda premium

[Discussion]Dead pixels, dust under screen..

where's the quality control, Asus? I picked mine up today... had a big old dead black pixel right in the middle of the screen... being as anal as I am about small things, I returned it.. got another... dust under the screen! I notice this one damn piece but I can't tell if it's dust or yet another bad dead pixel. kind of ridiculous but I'm not going to keep swapping these out. I'll live with it.. but still. whatever happened to quality control!? all new devices have such a higher rate of getting dead pixels or screen defects, it's ridiculous.
Sent from my Nexus 7 using Tapatalk 4 Beta
jayochs said:
where's the quality control, Asus? I picked mine up today... had a big old dead black pixel right in the middle of the screen... being as anal as I am about small things, I returned it.. got another... dust under the screen! I notice this one damn piece but I can't tell if it's dust or yet another bad dead pixel. kind of ridiculous but I'm not going to keep swapping these out. I'll live with it.. but still. whatever happened to quality control!? all new devices have such a higher rate of getting dead pixels or screen defects, it's ridiculous.
Sent from my Nexus 7 using Tapatalk 4 Beta
Click to expand...
Click to collapse
first one i got today had dust under it and i returned it and now all is well..... beside i bricked mine, hahahhah
Sorry to hear that. But if I were you I'd exchange the 2nd one as well or just get a refund in full.
Sent from my Galaxy Nexus using Tapatalk 2
I'm not gonna exchange because the next one could be worse. I'm not dealing with this again lol
Sent from my Nexus 7 using Tapatalk 4 Beta
First one had a stuck green pixel that was immediately noticeable on the "Google" boot screen. The replacement has a thin line of light bleeding along the top. It's not totally awful, but I'm wondering if other units share it. I researched it a bit and the bleeding on mine isn't as bad as it could be.
Whining about 2 bad units. 10 of us got our tablets and perfect screen, 9 with 0 light bleeding. Mine has a small line on the left side which is barely noticeable.
If you get bad manufacturer units, use the warranty. Is there for a reason.
Sent from my GT-I9300 using xda premium
Hmm..for once I got a perfect device. I got used to backlight bleed. You should see my zenbook prime...that's a mess.
Sent from my Nexus 7 using Tapatalk 4 Beta
Had to exchange one at Best Buy today. (The floor manager walked back to the back where they were still in the process of emptying the truck to get me a new one!) There was a line about 50 pixels long about a half inch above the navigation bar that looked okay until i started swiping through the play store. The pixels seemed to be mirroring certain colors, it was strange. Anyways the exchange was effortless and my new unit is flawless!
TL;DR... Very glad I decided to go with Best Buy for my purchase.
I haven't noticed anything odd so far with mine. No pixel issues or backlight bleeding that I can tell. Only thing going on is the JSS15J update issue. Mine came from a Best Buy that seems to have had it in the stockroom for at least a day. The closest one was still unloading their truck and didn't know if/when they would be there.
I noticed three spots on my screen that looked like dust or deal pixels under the screen. Hard to tell which, because of you can notice the black spec then it's a lot more then a single pixel that's dead due to the high dpi. I exchanged mine and so far I haven't noticed it again
Sent from my Nexus 4 using Tapatalk 4 Beta
Mine is flawless no idea how you guys always get bad units
Sent from my SCH-I545 using Tapatalk 2
Mine is perfect
No issues with mine. I even did a pixel test. But yes; dead pixels and dust always suck. I've swapped a droid x, one Note 2, two HTC rezounds, a iPad 2 and 3 all for dead pixels or lint. Almost forgot about the Nook HD plus.
The take away is that no company is immune to this issue. The worst out of the bunch was the HTC rezound. The dead pixels would cluster in groups. Even the 3rd phone had a dead pixel but I lived with it because I got it at a good cost.
I didn't have any dead pixels, but I did have a lot of apparently random dead spots across the screen, so that I was unable to trace a solid line without it spacing out.
I would have icons I was dragging just drop, or random presses happen. For the first bit, as I was tinkering at work, I was unsure if it was overly responsive, but testing when î got home diagnosed it.
It's wiped and ready to exchange as soon as the Best Buy opens today, and them in get to go into work on the weekend so fingers crossed.
Sent from my Nexus 7 using xda app-developers app
Here we go again. I really hope Asus is doing a better job this time.
Sent from my Nexus 7 using Tapatalk 2
Rats. After I had to RMA my original N7 3 times due to screen lift and a broken backlight I thought I was lucky when I received my new N7 and didn't notice any imperfections. Then I saw some dust or dead pixels or something near the bottom http://i.imgur.com/gDJxmgz.jpg. Oh well, at least Amazon is sending me a new one and I have until the end of August to send back my current one for free.
My bezel had a ton if scratches on it out of the box. There is no quality control at Asus and Google needs to ditch them. It makes google look bad
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my SPH-L720 using Tapatalk 2
flyinion said:
...Only thing going on is the JSS15J update issue...
Click to expand...
Click to collapse
Did you see the fix for this?
Mine delivered from Amazon is flawless. I just did a screen test and looks good.
Sent from Nexus 7 XHD using XDA Premium HD
yeah I'm hardly noticing the dust so idc, I'm not going to return it to possibly get one with more dead pixels or other issues. no electronics are perfect in today's age.. nobody has good quality control because it's just mass produced stuff.
Sent from my Nexus 7 using Tapatalk 4 Beta

Resources