[AT&T] data plan upgrade question - Galaxy S III General (US Carriers)

I preordered my phones through the ATT premier store. My wife and I were both previously on unlimited plans (me with an android and her with an iphone 4). My choices for dataplans on the upgrade of course included the option to maintain my unlimited data on an LTE plan. There was an option for a bundle of 1500 texts plus unlimited LTE data for $39 - an $8 discount to make it $31.
I got our phones on saturday. I went in to check my current features and don't see a data or text plan listed at all. I do have the plan listed in my customer service summary (that pdf file that they generate)....but the CSS also lists my previous unlimited plan and the 1k text plan that we used to have.
Any ideas? Is anyone else getting anything similar when they look at their features?

drwx said:
I preordered my phones through the ATT premier store. My wife and I were both previously on unlimited plans (me with an android and her with an iphone 4). My choices for dataplans on the upgrade of course included the option to maintain my unlimited data on an LTE plan. There was an option for a bundle of 1500 texts plus unlimited LTE data for $39 - an $8 discount to make it $31.
I got our phones on saturday. I went in to check my current features and don't see a data or text plan listed at all. I do have the plan listed in my customer service summary (that pdf file that they generate)....but the CSS also lists my previous unlimited plan and the 1k text plan that we used to have.
Any ideas? Is anyone else getting anything similar when they look at their features?
Click to expand...
Click to collapse
Just call them to doublecheck. If you are in the middle of your billing cycle their system doesn't always display things properly.

my billing cycle ends on the 4th. I'm preparing for an angry call with them, based on the numbers that are on my CSS. The old data and text plans should have ended as soon as i activated the new phones. There should be a prorated charge for that. The new data and text plans should have started as soon as i activated the new phones... and there should be a prorated charge for that. Since the cost is the same for both plans, my phone bill should be the same.

drwx said:
my billing cycle ends on the 4th. I'm preparing for an angry call with them, based on the numbers that are on my CSS. The old data and text plans should have ended as soon as i activated the new phones. There should be a prorated charge for that. The new data and text plans should have started as soon as i activated the new phones... and there should be a prorated charge for that. Since the cost is the same for both plans, my phone bill should be the same.
Click to expand...
Click to collapse
I didn't have a prorated charge on mine when I upgraded. They just added the new feature for LTE. Because they were the same price there shouldn't be a proration. I saw both plans on mine, while I waited for mine to arrive.

drwx said:
my billing cycle ends on the 4th. I'm preparing for an angry call with them, based on the numbers that are on my CSS. The old data and text plans should have ended as soon as i activated the new phones. There should be a prorated charge for that. The new data and text plans should have started as soon as i activated the new phones... and there should be a prorated charge for that. Since the cost is the same for both plans, my phone bill should be the same.
Click to expand...
Click to collapse
There are almost always going to be prorated charges when changing a feature on your account. This is because they have different codes in att's internal system even with 'the same' feature. The only way to avoid it is to post/pre date the change (which doesn't usually work when changing phones), or calling customer care for a courtesy credit.
CM9 Galaxy Note I717

Related

AT&T Pure owners: Did you have a data plan added to your account?

So I'm curioous how this new data plan requirement works. Is there anyone out there who didn't have a $30 data plan when they got the Pure, and still doesn't have a $30 data plan?
If you had a $30 data plan added when you bought the Pure, was it added automatically by the system when you stuck your SIM in, or did the sales rep add it?
If you did not have a $30 data plan before you bought it, and the rep didn't add it, can you check the Online Account Manager and see if the Pure shows up but your data plan is still not the $30 plan?
Prior to purchasing the HTC Pure I had the unlimited family data plan for $10.00. I purchased the Pure at full retail price, as I was waiting to see if At&t would come out with some new devices before the end o f the year. As of today my data plan has not changed. The retail clerk did not offer or suggest or state that I was required to change my plan at the time of purchase. So I still have the $10.00 unlimited family data plan on my account.
I used my upgrade to buy the Pure so I was required to get the $30 data plan. Before I was still using an old 2125 (aka htc tornado). The unlimited plan for that was only $15 per month.
The data plan requirement is supposedly based on the device you are using, but when you buy a phone they only check your account if you are getting the upgrade discount for the phone.
If you buy the phone without the contract then that would explain why your data plan hasn't changed.
For those of you with ATT you may be able to pay less for data like I do on T-Mo. Not sure what the equivilant Data plan to the $9.99Web2Go(formerly T-MoWeb $5.99) is but I get full web capability off of it with my unlocked phones. If I log onto My-Tmobile online and I put my phone as a WinMo phone My T-mo Web (GrandFathered in @ $5.99 ) goes away and I have to choose one of the $20+ Plans. So what I do is choos a low end phone as my device and I have the option of using my T-Mo web service. (Unlimited Data Baby)
This may work for ATT. I'm not familiar with ATTs site so I can't give direct directions for this but mebe you can do it. After doing it go to settings>all Settings> Connection and connection setup and your phone will automatically configure the settings. You probably wont even have to reconfigure the settingd. But you will have to be carful on what you DL because the low end data plans now have caps on them so you can only DL so much.
flyboy009 said:
I used my upgrade to buy the Pure so I was required to get the $30 data plan. Before I was still using an old 2125 (aka htc tornado). The unlimited plan for that was only $15 per month.
The data plan requirement is supposedly based on the device you are using, but when you buy a phone they only check your account if you are getting the upgrade discount for the phone.
If you buy the phone without the contract then that would explain why your data plan hasn't changed.
Click to expand...
Click to collapse
Well I don't have the phone. I am just trying to confirm that if I buy a Touch Pro 2 no commit my data plan will or will not automatically change. I figured there must be someone out there who bought a Pure that can confirm this once and for all- one way or the other.
I'm waiting on the Pure which I ordered online on attwireless. I bought it retail, no commitment and didnt't change my current plan. I will be adding the $15 data on the line I will be using the Pure. I currently have an unbranded phone on that line and can add any feature myself on their website. Something tells me that I'll get by.
loriolus said:
I'm waiting on the Pure which I ordered online on attwireless. I bought it retail, no commitment and didnt't change my current plan. I will be adding the $15 data on the line I will be using the Pure. I currently have an unbranded phone on that line and can add any feature myself on their website. Something tells me that I'll get by.
Click to expand...
Click to collapse
Nice. good to see that AT&T has a way to bypass the expensive plan like tmobile. Not many peolp know they can change plan options online.
Well we're all hoping that the "back door" way to use a $15 data plan works. But AT&T has been saying your plan will automatically get a $30 data plan added to it when you put your SIM card into any AT&T branded smartphone.
That's why I started this thread- to find out if they were bluffing or if they are serious.
SaltyDawg said:
Well we're all hoping that the "back door" way to use a $15 data plan works. But AT&T has been saying your plan will automatically get a $30 data plan added to it when you put your SIM card into any AT&T branded smartphone.
That's why I started this thread- to find out if they were bluffing or if they are serious.
Click to expand...
Click to collapse
I give you an example. I gave my 3GS to my wife and she had the first generation iphone with the $20 data plus messaging and they're yet to figure out that she's using the 3GS with a cheaper plan.
SaltyDawg said:
Well we're all hoping that the "back door" way to use a $15 data plan works. But AT&T has been saying your plan will automatically get a $30 data plan added to it when you put your SIM card into any AT&T branded smartphone.
That's why I started this thread- to find out if they were bluffing or if they are serious.
Click to expand...
Click to collapse
Intresting. I know T-mobile can see what phone I have (Topaz) and that it's not Branded. But if ATT automatically switches your plan with what phone you have that is total BS. Unlocked or Branded it shouldn't matter. It's non of their buisness.
loriolus said:
I give you an example. I gave my 3GS to my wife and she had the first generation iphone with the $20 data plus messaging and they're yet to figure out that she's using the 3GS with a cheaper plan.
Click to expand...
Click to collapse
That's cool. They only say you need the high data plan to use all the phone features so they can make extra money. They could sell the phone without the data plan if they wanted and leave it as a side option.
AT&T finds out quickly what phone you use. I changed my sim from my unlocked Tilt to a Sony W580i, received 2 calls, made none, loged in to my AT&T account & there it appears my phone as a Sony W580i.
How do they find out& is there a way to get them from finding out?
AT&T finds out quickly what phone you use. I changed my sim from my unlocked Tilt to a Sony W580i, received 2 calls, made none, loged in to my AT&T account & there it appears my phone as a Sony W580i.
How do they find out& is there a way to get them from finding out?
Nope. They find out from the SIM card. It tells them which phone it's inserted in. Whenever I call Customer support for T-mobile they know I have an unlocked phone. They don't care. Not sure if AT&T cares. But on T-mobiles website I have the option of choosing which phone I'm "using" on my account. It doesn't automatically choose it for me unless I put my sim in a T-mo Branded phone.
I have been with AT&T for >7 years now. For the last 4 years or so, I've had a MediaNet plan that's $20 for All-you-can-eat data and 200 text messages. I've had 4 phones since then, 3 of which have been smartphones. I just checked my plan a minute ago, and it's still the same one.
There is an inertia built into the system. Unless someone goes in and specifically changes codes, they stay there forever. I'm still getting a company discount for a company I haven't worked for in over 2 years. Whatever codes you have in place will stay there. They know what phone you have because of the SIM card, but that has no effect on the codes.
The exception is the iPhone.
I have the $25 unlimited data plan that has 200 messages and unlimited "in-network" messaging (SMS and MMS).
AT&T is sending me a Pure as a warranty replacement when their 4 broken Fuzes didn't work. They never said anything about automatically upgrading my account.
We also upgraded my wife's old a$$ samsung Blackjack to the new Samsung Jack because it is supposed to get a WM6.5 upgrade soon. The guy said the upgrade was supposed to require a data plan. I just said she doesn't use data just likes the keyboard for SMSing... he quick to move on. No problem at all.
I think it's stupid that they even had 2 different data plans based off what phone you have. Total crap. They tell me that my phone is "too fast" for the cheaper data package and the internet can't keep up with it. lol.
AT&T is already expensive for their services. We pay like $140 for 2 freakin' phones; 1 with unlimited SMS and mine with Data. Outrageous. We almost pay more for the 2 addons then we do our actual voice plan.
player911 said:
........
AT&T is already expensive for their services. We pay like $140 for 2 freakin' phones; 1 with unlimited SMS and mine with Data. Outrageous. We almost pay more for the 2 addons then we do our actual voice plan.
Click to expand...
Click to collapse
Holy wow that's expensive. I pay $56 a month with taxes with unlimited data and 1500 messages. My sis and mom are on a family plan and pay 80 some odd dollars with messages. (No data for them).
Crazy how 3 phones is nearly the same as 2.
I just bought a Pure for 49.99 as an upgrade and one condition was to add the 30 dlls Data Plan. Att they don't sell you the phone if you don't add the data plan, thats what I've been told for one of their representatives. I had a Tilt for the past 2 years paying only $15 dlls for unlimited data, on my account appeared the tilt but on their system showed a Nokia 6682 phone. They didn't make the change from Nokia 6682 to the Tilt I don't know why. I bought the Tilt two years ago over the internet on Black Friday. Now it shows the Pure but with the 30 dlls data plan added. One thing is for sure if att finds out that you are using a Smartphone they will add you the 30 dlls data plan automatically and may charge for past months.
How did you get them to sell it for 49.95?
I thought I'm paying a lot for my phones but yours is worst. I have the Tilt with Unlimited data+200 message, my wife has the iPhone 1st Gen and my son has a Samsung phone with unlimited msg (no data). My monthly bill is about $140.
Since I'm already on the $30 unlimited data plan on my Tilt, is there a way to switch back to the cheaper plan?
player911 said:
I have the $25 unlimited data plan that has 200 messages and unlimited "in-network" messaging (SMS and MMS).
AT&T is sending me a Pure as a warranty replacement when their 4 broken Fuzes didn't work. They never said anything about automatically upgrading my account.
We also upgraded my wife's old a$$ samsung Blackjack to the new Samsung Jack because it is supposed to get a WM6.5 upgrade soon. The guy said the upgrade was supposed to require a data plan. I just said she doesn't use data just likes the keyboard for SMSing... he quick to move on. No problem at all.
I think it's stupid that they even had 2 different data plans based off what phone you have. Total crap. They tell me that my phone is "too fast" for the cheaper data package and the internet can't keep up with it. lol.
AT&T is already expensive for their services. We pay like $140 for 2 freakin' phones; 1 with unlimited SMS and mine with Data. Outrageous. We almost pay more for the 2 addons then we do our actual voice plan.
Click to expand...
Click to collapse
badersk said:
How did you get them to sell it for 49.95?
Click to expand...
Click to collapse
On tigerdirect.com they have it as an upgrade for 49.99 and the Tilt 2 for 199.99 free activation also.

Great news for Loyal T-Mobile customers - Unlimited DATA PLAN for $20 a month

Just got off chat with t-mo. Below is part of the transcript. Important lines are in bold.
kcaj32: I have one more question about that account
kcaj32: the new line I added is an HD2
tmo CS: I can see that you are typing. I just want to let you know I am still here.
kcaj32: a good friend of mine also has the HD2 and he told me that you guys have a new unlimited data plan for $20 a month for that phone instead of the $30 I had to sign up for. He told me that he already switched to the $20 unlimited data for smartphones plan. Can you add that to my new line instead of the $30 plan?
kcaj32: The line I'm talking about is 916-xxx-xxxx
tmo CS: I will check to see if that feature is available for your account. It may take me a few moments.
kcaj32: ok
tmo CS: That feature is available for that line. I have changed that over for you.
kcaj32: ok thats great. I just got an sms too saying that a web plan was changed.
kcaj32: So is this available for everyone? or just some selected people?
tmo CS: It is only available to long time loyal customers.
kcaj32: ok
Got the news from : http://forums.t-mobile.com/t5/HTC-HD2/New-20-Preferred-Smartphone-Unlimited-Web-for-HD2/td-p/360447
I logged into my primary account (android line) and I have the @20 a month option there too.
I havea grandfathered Family plan:
700 min
Unlimited Nights & Weekend
MyFavs on all lines (works great with Google Voice)
and now $20 data on all lines
This is the same plan as the $34.99 plan minus the $14.99 unlimited message option so if you had text before switching and are still using text, expect a huge bill at the end of the month.
The $30 plan does not include messaging at all. the plan with unlimited messaging is $35 a month. I have an older plan on my android with unlimited web and 400 messages for $25. And the messaging works for me on my Google Voice account.
dkb218 said:
This is the same plan as the $34.99 plan minus the $14.99 unlimited message option.
Click to expand...
Click to collapse
Unlimited messaging? no no no....
This is the way the contract is structured for the 2yr
$30 data plan (mandatory)
$10 messaging (optional)
$59.99 for voice (cheapest one you can actually get)
egzthunder1 said:
$30 data plan (mandatory)
$10 messaging (optional)
$59.99 for voice (cheapest one you can actually get)
Click to expand...
Click to collapse
When I signed up for the new line I was offered
$35 for unlimited messaging and data
OR
$30 for unlimited data only
But I guess it you want unlimited messaging as well, you should be able to add it to the $20 account for another $10. That is still $5 less than new customers.
This would be good for me. Been with T-mo for ~7 years and I have the unlimited family loyalty plan (offered before the all-unlimited plans were available) with the $20 addition for unlimited texts. If I can cut my HD2 bill from $25 to $20, I'll take it.
Oh, and, has anybody noticed there's a $5 charge for some sort of device insurance? I've yet to call T-mo and ask about it, but I tried to remove it myself from my plan and I can't. Both of those would be $10 less a month, which, out of my $250~ a month bill, is kind of welcome.
jubeh said:
Oh, and, has anybody noticed there's a $5 charge for some sort of device insurance? I've yet to call T-mo and ask about it, but I tried to remove it myself from my plan and I can't. Both of those would be $10 less a month, which, out of my $250~ a month bill, is kind of welcome.
Click to expand...
Click to collapse
Device insurance is just that. It insures you for any lost or broken device, but I think there is a deductible involved in getting a replacement.
The new insurance rate for HD2 is $7 a mo... if you have it for $5, I'd say keep it (only if you plan on using it in the future)
And $250 a month? how many lines is that? and is it unlimited talk on all lines?
If I'm reading this right, the $30.00 Data Plan includes Web access and personal e-Mail (POP3 or IMAP). The $20.00 Data Plan is only Web access, no personal e-Mail. Niether plan has anything to do with text messages (SMS) or picture messages (MMS). Those are under some other add on plan. I got grandfathered with unlimited text messages for families for $9.99 and can see no reason to change it.
I just tested the $20 plan with a POP3 account and it worked just fine. Its just a discounted plan they are offering to their old customers.
kcaj32 said:
I just tested the $20 plan with a POP3 account and it worked just fine. Its just a discounted plan they are offering to their old customers.
Click to expand...
Click to collapse
Older customers being the key word here. I had an account with TMO for close to 5 years and now these bozos cannot even find it to allow me to SIM unlock my device...
I hate tmous more and even more every day...
I went to MyTmobile.com, signed in, clicked the manage my plan, shared services, Line specific services. The "preferred" web option was available on my primary smart phone line. I selected it and submitted, then got confirmation. I went back and repeated for my secondary smart phone line, then for my 1st family add-a-line dumb phone line. Total knocked off my bill... $25 a month (two smart phones @ $10 savings each, and one "phone first" @ $5 savings.)
Unlimited Text messaging is included in my family plan.
I hope any trade off for the "preferred" web plan is worth the money. Tmobile USA's normal "Unlimited" is 5Gb a month at full speed, then throttled down above that (no extra fees for being excessive users.) I hope preferred "unlimited" still is.
With the phone first plans, a semi-smart phone as an add-a-line with unlimited web comes out to just $10 extra a month ($5 for add-a-line, $5 for unlimited web). Tmobile considers two semi "internet capable" proprietary OS touchscreen phones as "phone first"... Samsung Highlight and Tmo Tap. Its a shame neither can be ROM flashed to a better OS.
The also have the Nokia Nuron with Symbian with a $10 data plan. Unfortunately the Nuron does not have Wifi. and has a very small screen. I looked at it in costco and it seemed pretty small although it was 3.2". Was looking for my Wife.
kcaj32 said:
I just tested the $20 plan with a POP3 account and it worked just fine. Its just a discounted plan they are offering to their old customers.
Click to expand...
Click to collapse
Been with TMo for years (I think since they existed.....8-9 years), and I checked and I have that option as well. Currently I have the Unlimited Data + Texts for $35.
I'm thinking of switching to the $20 Preferred Data Plan and the $10 1000 texts for a total of $30 ($5 Savings).
Are we sure that there is no difference between the data plans?
"Preferred Smartphone Unlimited Web Only
Smartphone Unlimited Web Only"
"T-Mobile Smartphone Unlimited Web
For people who love having the Web and e-mail at their fingertips. Includes unlimited Web access and unlimited personal e-mail."
Always looking for some monthly savings
nothing beats the 5.99 unlimited Tzones..
Just got off the phone with a CC rep and as most here have stated it is the same as the $25 web plan just cheaper
And for the Nokia Nuron....it is one of a couple of phones that get the $10 plans for what ever reason.....maybe because the download speeds are super slow My GF had one and the speeds on it sucked and the text messaging was pretty buggy....she ended up returning it.
Thanks for the heads up. I can also confirm that the CC rep told me there are no differences in speeds.
Just switched to the $20 Preferred Unlimited Data and $5 for 300 Texts (is it me or was there a 500 texts for $5......). Saves $10 a month, hopefully I won't go over the 300 texts.....500 would be perfect.
kcaj32 said:
Device insurance is just that. It insures you for any lost or broken device, but I think there is a deductible involved in getting a replacement.
The new insurance rate for HD2 is $7 a mo... if you have it for $5, I'd say keep it (only if you plan on using it in the future)
And $250 a month? how many lines is that? and is it unlimited talk on all lines?
Click to expand...
Click to collapse
4 lines. the family plan is 90,unlimited
talk only on 2 lines, each additional line is 40, 20 for unlimited text on all lines. 20 unlimited web on my line and 30 unlimited blackberry web on another. plus the 5 insurance. 245.
I'm thinking of switching to the even more plus, i lose subsidy for upgrades, but it's cheaper, 140 2 lined unlimited text and web and calls, plus 30 for two more lined unlimited calls and text. 200, i do mind losing the subsidies, so maybe I'll get new phones subsidized and then switch (you're still bound by the contract, but It's less month to month)
oh and i got offered the 20 plan online, turns out i had android web and it was incompatible, so i was forced to chose the cheaper plan, no complaints, i hope it fixes the slow connection i have though (100 kbps down on 3g)
Wonder if it is really for long term customers or Tmo is just hooking up us HD2 owners
Loyal Customers
I Called T-mobile CC last night and they switched it over for me no prob... Haven't noticed a difference in speed or anything like that

[Q] Web2go and Samsung Vibrant?

I was just wondering if anybody has personally been able to use their grandfathered $10 web2go data plan with their new samsung vibrant? I was able to use it on my old wm phones with the right apn settings but I'm not sure if it's the same in android. If you have gotten it to work, I would really appreciate it if you could post your apn settings because so far all the ones I've tried online haven't worked for me.
All of those grandfathered plans work -- for about six hours. I was using T-Zones on my iPhone, which worked on my Vibrant until my account updated. Once T-Mo updates your profile with the IEMI number of the device, they cut off your access and forward your phone to an obnoxious 'Upgrade To The Android Data Plan' message.
If they didn't have your phone registered in their database, you could continue to use your grandfathered plan (which you should be able to do anyway, to be honest).
And then, of course, you're asked to pay $30/mo for an 'unlimited' data plan that actually has a 3G cap of 10GB. Once you reach that threshold, you're throttled to EDGE.
Meanwhile, Sprint and Verizon have truly unlimited data for phones, for the exact same price.
If Verizon still has their unlimited data package when their GSM network rolls out for LTE, I know where I'm going...
If u talk to customer loyality you can get the grandfathered $20 / mon data plan. I know it's not the $10 plan but atleast it's not the $30 plan. I talked to them and they let me use that plan, just make sure you request them to add-on the visual voicemail option if you use the TMo one since it won't work off hand w/out it added on as an option (this add-on is free).
No direct experience with the $10 plan, but I had the way old 5.99 T-zones that allowed a proxy setting to get full 'net access on a symbian phone. It worked for a few hours with my first android then was blocked. I stuck my brother's SIM whose account had the same proxy 'net access with no monthly fee and it worked with android for a few hours as well.
Seems as if T-Mo is detecting android phones on the network and actually enforcing a data plan requirement.
I've read numerous posts at the official T-mobile forums and beyond a couple of phones like the Samsung Behold, no Android phone and certainly no upper-range Android phone that is branded by T-mobile (they have the IMEI numbers blocked) will work with the $5.99 T-zones or the $10 web2go plan. The only options are the $30 (EM) / $25 (EM+) Android data plan or the preferred version for loyal customers, which is $5 cheaper.
silverwolf0 said:
The only options are the $30 (EM) / $25 (EM+) Android data plan or the preferred version for loyal customers, which is $5 cheaper.
Click to expand...
Click to collapse
Or the $19.99 plan if u call in and talk to retentions they can add it there. Did it there with no issues.
oDeACoNo said:
Or the $19.99 plan if u call in and talk to retentions they can add it there. Did it there with no issues.
Click to expand...
Click to collapse
Well I tried calling several times but no such luck on getting through to the customer loyalty department thus far. Is there some special password or buzzword to talk to these guys? Although truth be told I've only been with tmobile since 2007. Is that a long enough time to qualify for this preferred plan? I really love how tmobile screws us android users over. It's no wonder as to how they're losing customers and yet still gaining revenue...
You have to say that you're thinking about moving to a different carrier, and you'd like to be transferred to the customer retention department.
I brought up the Sprint $70/mo unlimited plan (450 landline minuts, unlimited cell minutes, unlimited text, unlimited data). I was able to negotiate unlimited minutes (regardless) and unlimited data for $70 (I declined texts because GVoice is free, and texting is stupid anyway).
Hope that helps.
I think I'm just gonna return the vibrant and use my hd2 until my contract ends in a couple months and then possibly buy the vibrant off contract. Perhaps by then they'll have actually bothered fixing the gps although I'm not holding my breath...
The only thing I don't understand is on the even more + plans it seems data is $20 a month in the bundle. Is this true for android phones as well? Or is there some special android data plan designated to milk us for more money?
just get EM+
if u get the talk text web package it's included.
or else it's $25.00 addon
scrizz said:
just get EM+
if u get the talk text web package it's included.
or else it's $25.00 addon
Click to expand...
Click to collapse
Thanks, I think I can live without data for a month so I guess I'll switch to that plan when my contract's up. I may just use google voice for text since I don't even use it that often.
I was on grandfathered "Total Internet" and it worked for about three hours. Then I got IMEI intercepted. ****ers.
Anyway, called and raised hell, they switch the data to the Loyalty Android. Same price. I then went back to the HD2 and it didn't lock me even after several hours, so it appears that with Android Data you can switch between it and Windows Mobile, but with the old "Total Internet" you CANNOT use Android handsets.
Pretty stupid if you ask me, and I told them so, since there IS a $20 option that Loyalty can put on the account (if you qual for it, and if you have grandfathered data they should not object, since there's no reason for you to pay more and GET LESS.)
Genesis3 said:
I was on grandfathered "Total Internet" and it worked for about three hours. Then I got IMEI intercepted. ****ers.
Anyway, called and raised hell, they switch the data to the Loyalty Android. Same price. I then went back to the HD2 and it didn't lock me even after several hours, so it appears that with Android Data you can switch between it and Windows Mobile, but with the old "Total Internet" you CANNOT use Android handsets.
Pretty stupid if you ask me, and I told them so, since there IS a $20 option that Loyalty can put on the account (if you qual for it, and if you have grandfathered data they should not object, since there's no reason for you to pay more and GET LESS.)
Click to expand...
Click to collapse
Interesting. And what would the qualifications for that plan be?
If you don't have Total Internet, you probably can't get swapped over. Total Internet was their old $20 unlimited (TRULY unlimited, not throttled) data plan.
I've been with T-Mo since it was Voicestream, and had Total Internet on my old Nokia 6161... with which I tethered! They did not want to see me leave, and I was quite willing to go to Sprint if I had to. It helped that I am off contract.
Damn. I've only been with with tmobile since 2007. Right around the same time at&t's network began bucking under the weight of the iphones really.
Like I said: try calling customer loyalty / retention. I've been with T-Mo for nearly a decade, and they switched me to the $20 'Unlimited*' Android plan, from my $5/mo T-Zones.
*Plan is not actually Unlimited -- 3G Data is capped at 10GB. Upon reaching 10GB cap, said customer is dropped to EDGE.
Jon C said:
Like I said: try calling customer loyalty / retention. I've been with T-Mo for nearly a decade, and they switched me to the $20 'Unlimited*' Android plan, from my $5/mo T-Zones.
*Plan is not actually Unlimited -- 3G Data is capped at 10GB. Upon reaching 10GB cap, said customer is dropped to EDGE.
Click to expand...
Click to collapse
Considering you were with them for so long it would make sense for them to give you that deal but I only got about 3 years under my belt with them. Aw well, I'll give it another try anyways. Couldn't hurt right?
I've been with t-mobile for 3 months now...month to month everything plus plan. put my sim card in an old phone, added $10 web2go plan, swapped sim into vibrant, instantly needed to upgrade my data plan, I called t-mobile, when asked to say what I needed help with, I said 'cancel services', once I connected to a rep I told him I just added $10 plan, and now my vibrant wants me to upgrade again, he told me $10 more per month, so $20 data plan, now all is good, pretty simple
ayoraider07 said:
I've been with t-mobile for 3 months now...month to month everything plus plan. put my sim card in an old phone, added $10 web2go plan, swapped sim into vibrant, instantly needed to upgrade my data plan, I called t-mobile, when asked to say what I needed help with, I said 'cancel services', once I connected to a rep I told him I just added $10 plan, and now my vibrant wants me to upgrade again, he told me $10 more per month, so $20 data plan, now all is good, pretty simple
Click to expand...
Click to collapse
sounds good, will try
I went through customer loyalty. They gave me unlimited talk for $49.95 plus unlimited web and text for $35.00. That's $20 for unlimited web and $14.95 for unlimited texting. I quess that's a good deal. If not some one tell me! LOL! So I can call them again and haggle!

VZW $69.99 a month, 450 minutes, unlimited messaging, data, and mobile 2 mobile

https://email.vzwshop.com/servlet/website/ResponseForm?OSPEUT_9_9_z_UU_0Hsr_.2eHmH_wkhthE
Introducing the new Verizon Wireless Talk and Text Plus Data Promotion.
Starting at $69.99 Monthly Access*, you'll get:
Unlimited text - including picture and video messaging!
Unlimited data on the nation's largest and most reliable 3G network, allowing you
to use data applications in more places than other carriers.
Unlimited mobile-to-mobile calling to more than 80 million Verizon Wireless customers
— more than any other wireless carrier.
Plus, you can add Friends and Family to eligible plans at no additional cost and get unlimited calling
to the numbers you call most in the U.S. on any network, even landlines.
Call today to learn more about how this special promotion can help you save on the text, talk and
data you need. 1 year contract renewal required.
Limited time offer! Only available by calling:
CALL 877.873.3278
Didn't work for me.. The rep said down at the bottom, that the phone number that is being offered the promo is listed but its blank in the link. Apparently VZW is locking down on who they are offering this to.
It is only available for people who aren't under contract with Verizon at this time. I just spoke to a CSR rep and tried to get him to extend my contract under the terms in the link but since I am still under contract with Verizon for 2 years they wont offer it to me. Worth a shot though, bummer.
Not so much
Sounds good, and saving money is saving money, but this would be somewhere around $5.00 discount for those of us on the $39.99 450 minute plan, 29.99 data plan, and $5.00 (that's the saving part) texting plan. Wouldn't lose sleep over the link not working.
This worked for me a few days ago and I just opened my account in the summer on contract. Had to call the 877 number for sure though because regular customer service kept giving me the runaround.
With work discount, comes to $59.49 a month before taxes.
I'm all over this. $55 month with my work discount.
TNS201 said:
https://email.vzwshop.com/servlet/website/ResponseForm?OSPEUT_9_9_z_UU_0Hsr_.2eHmH_wkhthE
Introducing the new Verizon Wireless Talk and Text Plus Data Promotion.
Starting at $69.99 Monthly Access*, you'll get:
Unlimited text - including picture and video messaging!
Unlimited data on the nation's largest and most reliable 3G network, allowing you
to use data applications in more places than other carriers.
Unlimited mobile-to-mobile calling to more than 80 million Verizon Wireless customers
— more than any other wireless carrier.
Plus, you can add Friends and Family to eligible plans at no additional cost and get unlimited calling
to the numbers you call most in the U.S. on any network, even landlines.
Call today to learn more about how this special promotion can help you save on the text, talk and
data you need. 1 year contract renewal required.
Limited time offer! Only available by calling:
CALL 877.873.3278
Click to expand...
Click to collapse
Here's what the deal really is:
It's the exact same prices as normal Talk and Text plans, either single line or family plan (700 minute family plan isn't offered- have to get at least 1400), except every line has to get the $30 unlimited data plan, but then each line automatically gets a $20 bill credit per month, leaving you paying $10 for unlimited data per line. It only saves you money if you have a better-than 1:3 ratio of smartphones:total lines on your account. Example: 1 single line that has a smartphone is a 1:1 ratio so they save money. 1 smartphone on a 2-line family plan is a 1:2 ratio so they save money. 1 smartphone on a 3-line family plan breaks even, etc.
It's only supposed to be given to customers who got the email about it- they can look up all promotional material that's been sent to you and verify that you received it so this is definitely YMMV. There's a pretty nice thread going on over at SlickDeals that I've been posting a lot in- lots of success stories and ways to help you get it, etc.- check it out..
http://slickdeals.net/forums/showthread.php?t=2352743
1967ls2 said:
It is only available for people who aren't under contract with Verizon at this time. I just spoke to a CSR rep and tried to get him to extend my contract under the terms in the link but since I am still under contract with Verizon for 2 years they wont offer it to me. Worth a shot though, bummer.
Click to expand...
Click to collapse
Nope, anyone can get it, even ones who didn't get the promotional email. But yes your chances are a lot better if you're out of contract, or soon will be..
I just signed my new contract this march. Called last week on this and they hooked me up with the family line. Added the unlimited text and saved $30 a month so worked for me.
Also the 1400 family plan still has friends and family...
Sent from my Virtuous Incredible
I need to do the math but sure looks like this would save me money. I have the 1400 minute plan. 2 Incredibles with unlimited data and two regular family share lines. $5.00 unlimited text. 17% corporate discount.
I'm going to call and let them do that math. I have an NE2 due. Maybe I'll try and leverage that.
blcklab said:
I need to do the math but sure looks like this would save me money. I have the 1400 minute plan. 2 Incredibles with unlimited data and two regular family share lines. $5.00 unlimited text. 17% corporate discount.
I'm going to call and let them do that math. I have an NE2 due. Maybe I'll try and leverage that.
Click to expand...
Click to collapse
The math would be:
$110 primary line - $18.70 discount = $91.30
$10 data plan
-----------------------------
$101.30
$10 2nd line
$10 data plan
-----------------------------
$121.30
$10 3rd line
$10 data plan
------------------------------
$141.30
$10 4th line
$10 data plan
------------------------------
$161.30 plus tax and extras for 4 lines
Not sure what you mean by $5 unlimited text so I can't tell you what you're paying now, so you may or may not be saving money depending on what texting package(s) you have..
1967ls2 said:
It is only available for people who aren't under contract with Verizon at this time. I just spoke to a CSR rep and tried to get him to extend my contract under the terms in the link but since I am still under contract with Verizon for 2 years they wont offer it to me. Worth a shot though, bummer.
Click to expand...
Click to collapse
Not true.
I'm under contract and got the deal. I also wasn't send the ad... but I snaked my way in without much effort.
It's a great deal and something that should continue. A single line shouldn't cost $100+ for a smartphone. That is too much... this is perfect.
Cricket
For $45 a month at Cricket you can have all this with no contract. Just look for the Cricket ROM in the Incredible forum and it has everything you need to make it work with Cricket. I really love the peace of mind you get when you don't have to count minutes and you're not stuck in a contract. Plus you can use just about any CDMA phone with their service.
unlimited features:
talk
long distance
text
voicemail
caller ID
plus picture messaging
plus video messaging
plus call waiting
plus 3-way calling
plus 411
plus mobile web
plus call forwarding
plus data backup
plus international text
plus navigation
* bonus:
* no signed contract
* talk and text in all 50 states
* free overnight shipping
It worked for me and I just started my service on Friday I called and told the that I saw the add and was wondering if I could get it and that I just started my service on Friday and they said that I could and they said as long as I kept the same plan I would get the discount till the promotion ran out in 2035
I called the 877 number, tried to get the deal today and was told that it was only for those that received the email.
I signed my first contract with verizon back in august. Got my plan changed to this in under 5 minutes. I did go with the 1400 plan, and had to pay an extra 20 for a third line. But I still saved $30 a month and added data to my third line.
I did not recieve the promo email either...
Just got the deal. I did not receive the email.
eman5oh said:
I called the 877 number, tried to get the deal today and was told that it was only for those that received the email.
Click to expand...
Click to collapse
Call again. I called this morning and the first guy told me I wasn't eligible. I called 5 minutes later and got some girl, and it wasn't hard to convince her to let me in on the deal.
I have a two lines both with DINC's, with my 20% work discount I am only paying $118 before taxes. That's less than $60 per phone!! Heck yeah...
FWIW, I am still 17 months away from the end of my contract and I did NOT recieve the email. I called and it was without a doubt the SMOOTHEST FASTEST interaction I've EVER had with VZW CS. To put that in perspective, my dogs have fled the room when I've called them in the past. 10 minutes later I logged on and all changes were shown.
So ... I've been with VZW for years, though I doubt I'm special in that regard, and I got this deal no fuss no muss. Perhaps I was sent the offer and it hit my spam box, but no mention about the email was made by me or the rep.
Everyone should try, and then maybe try twice.
Just tried for a second time and was again denied...
I called the day the flyer was first posted on BGR. I got the deal right away by calling the phone number. Before, I was paying 190 for 3 lines, two with data, all unlimited messaging. Now, I am paying 160 for all three lines with unlimited data and texting. This is really $60 in savings, as we would have been charged $30 bucks more a month to add data to the third line. This was a great deal.

Verizon Data Package For Continuum

When I first purchased my Continuum on November 25th, 2010, I opted for the 150 megabytes-per-month data plan. Sometime in late March 2011, I upgraded my data plan to an unlimited plan. Today, May 16th, 2011, I contacted Verizon to change my data plan back to the 150 megabytes-per-month plan. I was informed by the customer service rep at Verizon that this phone now required an unlimited data plan and the 150 megabytes-per-month plan was no longer an option.
I post this message for one reason. If you are on the 150 megabyte-per-month data plan now and you opt to upgrade your plan to the unlimited plan, you will be unable to go back. Per the rep at Verizon, as of January 31st, 2011, our phone requires an unlimited data plan.
Of course I was not informed of this change. Got to love big red aka Verizon.
They got rid of the 150MB data plan option like 2-3 months ago because they didn't have many people choose it over the unlimited plan. Even if you tried to switch back the day after you went unlimited, you wouldn't have been able to. Had you researched the data plans at the time of your switch, you would have seen that the had gotten rid of what you were on, so you're blaming VZW for the fact that you didn't look into the data packages they offered.
At the time of my switch, the rep at Verizon told me I would be able to switch back. They said nothing about the 150MB plan not being available anymore.
Furthermore, I doubt Verizon stopped offering a 150MB data plan because people weren't interested in it. My instincts tell me they wanted to make more money by only allowing an unlimited plan.
They also offer a 75mb plan, however, as you said, they require that stupid $29.99 unlimited with anything considered a "smart phone".
Then they want another $20 for 2gb a month for tethering. Same data, same servers. The rep told me it puts additional stress on the servers. Okay, um, upgrade the servers and satisfy the customer?
Well, if it wasn't for low demand, it was because of the iPhone. It was reported that it was being removed as an option on Jan 24th. Though no actual "end date" was shown, I can't imagine it lasted to long after that day.
The rep told you that you could change back to the other plan within 30 days of changing away from the plan. Tell them to submit an inactive pricing request and you can get your plan back
Sometimes it pays to work at a VZN call center

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