So I'm curioous how this new data plan requirement works. Is there anyone out there who didn't have a $30 data plan when they got the Pure, and still doesn't have a $30 data plan?
If you had a $30 data plan added when you bought the Pure, was it added automatically by the system when you stuck your SIM in, or did the sales rep add it?
If you did not have a $30 data plan before you bought it, and the rep didn't add it, can you check the Online Account Manager and see if the Pure shows up but your data plan is still not the $30 plan?
Prior to purchasing the HTC Pure I had the unlimited family data plan for $10.00. I purchased the Pure at full retail price, as I was waiting to see if At&t would come out with some new devices before the end o f the year. As of today my data plan has not changed. The retail clerk did not offer or suggest or state that I was required to change my plan at the time of purchase. So I still have the $10.00 unlimited family data plan on my account.
I used my upgrade to buy the Pure so I was required to get the $30 data plan. Before I was still using an old 2125 (aka htc tornado). The unlimited plan for that was only $15 per month.
The data plan requirement is supposedly based on the device you are using, but when you buy a phone they only check your account if you are getting the upgrade discount for the phone.
If you buy the phone without the contract then that would explain why your data plan hasn't changed.
For those of you with ATT you may be able to pay less for data like I do on T-Mo. Not sure what the equivilant Data plan to the $9.99Web2Go(formerly T-MoWeb $5.99) is but I get full web capability off of it with my unlocked phones. If I log onto My-Tmobile online and I put my phone as a WinMo phone My T-mo Web (GrandFathered in @ $5.99 ) goes away and I have to choose one of the $20+ Plans. So what I do is choos a low end phone as my device and I have the option of using my T-Mo web service. (Unlimited Data Baby)
This may work for ATT. I'm not familiar with ATTs site so I can't give direct directions for this but mebe you can do it. After doing it go to settings>all Settings> Connection and connection setup and your phone will automatically configure the settings. You probably wont even have to reconfigure the settingd. But you will have to be carful on what you DL because the low end data plans now have caps on them so you can only DL so much.
flyboy009 said:
I used my upgrade to buy the Pure so I was required to get the $30 data plan. Before I was still using an old 2125 (aka htc tornado). The unlimited plan for that was only $15 per month.
The data plan requirement is supposedly based on the device you are using, but when you buy a phone they only check your account if you are getting the upgrade discount for the phone.
If you buy the phone without the contract then that would explain why your data plan hasn't changed.
Click to expand...
Click to collapse
Well I don't have the phone. I am just trying to confirm that if I buy a Touch Pro 2 no commit my data plan will or will not automatically change. I figured there must be someone out there who bought a Pure that can confirm this once and for all- one way or the other.
I'm waiting on the Pure which I ordered online on attwireless. I bought it retail, no commitment and didnt't change my current plan. I will be adding the $15 data on the line I will be using the Pure. I currently have an unbranded phone on that line and can add any feature myself on their website. Something tells me that I'll get by.
loriolus said:
I'm waiting on the Pure which I ordered online on attwireless. I bought it retail, no commitment and didnt't change my current plan. I will be adding the $15 data on the line I will be using the Pure. I currently have an unbranded phone on that line and can add any feature myself on their website. Something tells me that I'll get by.
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Click to collapse
Nice. good to see that AT&T has a way to bypass the expensive plan like tmobile. Not many peolp know they can change plan options online.
Well we're all hoping that the "back door" way to use a $15 data plan works. But AT&T has been saying your plan will automatically get a $30 data plan added to it when you put your SIM card into any AT&T branded smartphone.
That's why I started this thread- to find out if they were bluffing or if they are serious.
SaltyDawg said:
Well we're all hoping that the "back door" way to use a $15 data plan works. But AT&T has been saying your plan will automatically get a $30 data plan added to it when you put your SIM card into any AT&T branded smartphone.
That's why I started this thread- to find out if they were bluffing or if they are serious.
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Click to collapse
I give you an example. I gave my 3GS to my wife and she had the first generation iphone with the $20 data plus messaging and they're yet to figure out that she's using the 3GS with a cheaper plan.
SaltyDawg said:
Well we're all hoping that the "back door" way to use a $15 data plan works. But AT&T has been saying your plan will automatically get a $30 data plan added to it when you put your SIM card into any AT&T branded smartphone.
That's why I started this thread- to find out if they were bluffing or if they are serious.
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Click to collapse
Intresting. I know T-mobile can see what phone I have (Topaz) and that it's not Branded. But if ATT automatically switches your plan with what phone you have that is total BS. Unlocked or Branded it shouldn't matter. It's non of their buisness.
loriolus said:
I give you an example. I gave my 3GS to my wife and she had the first generation iphone with the $20 data plus messaging and they're yet to figure out that she's using the 3GS with a cheaper plan.
Click to expand...
Click to collapse
That's cool. They only say you need the high data plan to use all the phone features so they can make extra money. They could sell the phone without the data plan if they wanted and leave it as a side option.
AT&T finds out quickly what phone you use. I changed my sim from my unlocked Tilt to a Sony W580i, received 2 calls, made none, loged in to my AT&T account & there it appears my phone as a Sony W580i.
How do they find out& is there a way to get them from finding out?
AT&T finds out quickly what phone you use. I changed my sim from my unlocked Tilt to a Sony W580i, received 2 calls, made none, loged in to my AT&T account & there it appears my phone as a Sony W580i.
How do they find out& is there a way to get them from finding out?
Nope. They find out from the SIM card. It tells them which phone it's inserted in. Whenever I call Customer support for T-mobile they know I have an unlocked phone. They don't care. Not sure if AT&T cares. But on T-mobiles website I have the option of choosing which phone I'm "using" on my account. It doesn't automatically choose it for me unless I put my sim in a T-mo Branded phone.
I have been with AT&T for >7 years now. For the last 4 years or so, I've had a MediaNet plan that's $20 for All-you-can-eat data and 200 text messages. I've had 4 phones since then, 3 of which have been smartphones. I just checked my plan a minute ago, and it's still the same one.
There is an inertia built into the system. Unless someone goes in and specifically changes codes, they stay there forever. I'm still getting a company discount for a company I haven't worked for in over 2 years. Whatever codes you have in place will stay there. They know what phone you have because of the SIM card, but that has no effect on the codes.
The exception is the iPhone.
I have the $25 unlimited data plan that has 200 messages and unlimited "in-network" messaging (SMS and MMS).
AT&T is sending me a Pure as a warranty replacement when their 4 broken Fuzes didn't work. They never said anything about automatically upgrading my account.
We also upgraded my wife's old a$$ samsung Blackjack to the new Samsung Jack because it is supposed to get a WM6.5 upgrade soon. The guy said the upgrade was supposed to require a data plan. I just said she doesn't use data just likes the keyboard for SMSing... he quick to move on. No problem at all.
I think it's stupid that they even had 2 different data plans based off what phone you have. Total crap. They tell me that my phone is "too fast" for the cheaper data package and the internet can't keep up with it. lol.
AT&T is already expensive for their services. We pay like $140 for 2 freakin' phones; 1 with unlimited SMS and mine with Data. Outrageous. We almost pay more for the 2 addons then we do our actual voice plan.
player911 said:
........
AT&T is already expensive for their services. We pay like $140 for 2 freakin' phones; 1 with unlimited SMS and mine with Data. Outrageous. We almost pay more for the 2 addons then we do our actual voice plan.
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Click to collapse
Holy wow that's expensive. I pay $56 a month with taxes with unlimited data and 1500 messages. My sis and mom are on a family plan and pay 80 some odd dollars with messages. (No data for them).
Crazy how 3 phones is nearly the same as 2.
I just bought a Pure for 49.99 as an upgrade and one condition was to add the 30 dlls Data Plan. Att they don't sell you the phone if you don't add the data plan, thats what I've been told for one of their representatives. I had a Tilt for the past 2 years paying only $15 dlls for unlimited data, on my account appeared the tilt but on their system showed a Nokia 6682 phone. They didn't make the change from Nokia 6682 to the Tilt I don't know why. I bought the Tilt two years ago over the internet on Black Friday. Now it shows the Pure but with the 30 dlls data plan added. One thing is for sure if att finds out that you are using a Smartphone they will add you the 30 dlls data plan automatically and may charge for past months.
How did you get them to sell it for 49.95?
I thought I'm paying a lot for my phones but yours is worst. I have the Tilt with Unlimited data+200 message, my wife has the iPhone 1st Gen and my son has a Samsung phone with unlimited msg (no data). My monthly bill is about $140.
Since I'm already on the $30 unlimited data plan on my Tilt, is there a way to switch back to the cheaper plan?
player911 said:
I have the $25 unlimited data plan that has 200 messages and unlimited "in-network" messaging (SMS and MMS).
AT&T is sending me a Pure as a warranty replacement when their 4 broken Fuzes didn't work. They never said anything about automatically upgrading my account.
We also upgraded my wife's old a$$ samsung Blackjack to the new Samsung Jack because it is supposed to get a WM6.5 upgrade soon. The guy said the upgrade was supposed to require a data plan. I just said she doesn't use data just likes the keyboard for SMSing... he quick to move on. No problem at all.
I think it's stupid that they even had 2 different data plans based off what phone you have. Total crap. They tell me that my phone is "too fast" for the cheaper data package and the internet can't keep up with it. lol.
AT&T is already expensive for their services. We pay like $140 for 2 freakin' phones; 1 with unlimited SMS and mine with Data. Outrageous. We almost pay more for the 2 addons then we do our actual voice plan.
Click to expand...
Click to collapse
badersk said:
How did you get them to sell it for 49.95?
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Click to collapse
On tigerdirect.com they have it as an upgrade for 49.99 and the Tilt 2 for 199.99 free activation also.
Related
Was hoping to hear from anyone with an unlocked Treo Pro on AT&T, and if they are using the data unlimited (MediaNet), or PDA personal plan?
I previously was using a Treo 650 and now that I'm using my TP, AT&T still thinks I'm using my 650 (looking at the AT&T online my account site). I never had a data plan on the 650, but I can't really justify spending for the PDA plan. Is anyone with a TP using the data unlimited plan? Since my phone shows up as my 650, am I not be able to add data unlimited to my phone?
And lastly, has anyone been "caught" with the wrong plan, and what does AT&T do? Automatically switch you to the correct plan, or charge you their per KB rate?
If you have a dumbphone you can easily call up and tell them you changed phones and want the cheaper MEdia Net plan, then put your SIM back in your TP.
You can try calling them and giving them the IMEI to your unlocked TP and they should be able to do it since it won't be in their system.
You do not need the PDA plan for an unlocked phone since its not in their system.
The dumbphone trick usually works too, and even if you go back to an AT&T PDA you can keep the MEdia Net plan, but one day you may get caught.
Aggresive AT&T
I was all excited when I got my brand new Palm Treo Pro unlocked from Dell this week. I just took my SIM card (AT&T 450m Plan W/O data) from my old phone and put it in the new phone. Everything’s fine. My new phone is good, easy to use. So I went to Palm website yesterday night and I “registered” my phone by giving my phone number and phone’s serial number. I also mentioned that my provider is AT&T. Big mistake. If you are reading this, don’t ever say who your provider is.
Today morning, I get two SMS’s from AT&T saying “Did you know your Smartphone requires a data plan ? For convenience we have added a minimum plan to your phone” WTF….
So I called up AT&T and checked what the hell is going on…they responded saying it’s a requirement that all smart phones “should” have a data plan. I reminded that I was no longer under contract nor did I bought the phone from a AT&T store at a discount with a contract. I paid full price for that phone that I bought from Dell.
I also told them that if they don’t remove the data plan ($30 bucks a month), I will go elsewhere. After 10 mins of trying to make her understand that it’s an unlocked phone, she finally washed her hands off by saying she will transfer me to “another” department which will “rectify” my situation. Then I got another lady on the phone who started off saying “Do you want to cancel your account ?” Another 10 mins of explaining and finally she said she will use the “grandfather” clause to pull out the data plan from my account.
All in all, wasted around 40 mins to get the data plan off my bill.
It is very wrong of AT&T to push plans which customers don’t need. If you are being pushed around by AT&T, fight back !!!
AT&T's evil policy
I had the same experience. I bought unlocked TP from Dell 3 days ago. Very next day morning after I swapped the SIM into TP, I received SMS saying "data plan is required for your smartphone" (I never registered AT&T as a service provider any where)
I called AT&T and asked them to remove $30 plan as I swapped SIM back into my old non-pda phone.
I did research on this issue, and found a website (can't post link here as I am considered new user and xda website won't allow me to post this message, but if you care, google for cingular selfcare and first link would get you there)
I can put my number, and it will tell me what device I have. I put SIM into TP, and it tells that I have TP!!
So, some how, my IMEI is recognized to AT&T database even if I had purchased this phone unlocked from Dell.
Now, I am left with 2 options
1. return TP back to Dell
2. Pay $30/month if I want to use it with AT&T
I want to use TP, but AT&T's evil policy would not let me. They should not have a say in what data plan I need with my phone when they never subsidized the phone for me. That is unfair.
TP on AT&T
I have unlocked TP on AT&T, got it from dell last year and I wasn't required to put a pda data plan on the phone. I do have the old media net plan and so it comes with unlimited data, but it is cheaper than the $30 plan and comes with over 1000 sms.
t-mobile?
various people on XDA talking about having switched to T-mobile for this very reason. with t-mobile it's unlimited data (includes tethering, they tell me) for $25 a month, or no data at all. They don't do the "$2/meg" garbage that ATT does. The data can be "on" or "off" which is the decent way to do it.
you just need to unlock your phone. Edge will work on t-mobile, although 3G will not.
My TP experience
I know it's an older thread but figured would post my experience.
Been with AT&T for 6 years. First phone I got from them was an MPx220. Put the MediaNet plan on it (unlimited data, 1500 sms, 200 mms) for $19.99. I switched phones over the years going from iPAQ, i-Mate, HTC, Palm, etc. All along the way, never got any message about needing a smartphone data plan.
Then I brought an unlocked iPhone for my wife and stuck my SIM in there to set it up (it was a gift). Set it up for her, pulled my SIM out and back in my Treo Pro. The next morning I had two txts from AT&T saying my iPhone requried a data plan and it has been added for me. I had been swapping SIM cards for years and this 15 minutes with the iPhone changed my entire account.
I called and said I didn't have an iPhone and need my account restored back to the MediaNet. Well since it was an old feature, they couldn't add it back for me and opened a case with the Resolutions department. In the meantime, they put me on the $15 sms plan and the $15 unlimited data for dumphones and gave me a $25 credit until the issue was resolved.
Well while I was on the dump phone plan I got two more sms stating my smartphone required a data plan and one had been added. Now I was real concern because they never knew said anything about a smartphone before.
Finally the resolution team called and said they couldn't add the package because I was on the smartphone and should have never had the plan on the smartphone. So I put my SIM back in the MPx220 and waiting for them to add the feature again. I am concerned that once I do switch SIMs again it will send me another SMS at which time I'll be heading for another provider. But for 6 years I never had a problem into that damn iPhone.
This is just an FYI to everyone who swtched from an android device to the HD2. YOU CAN KEEP YOUR CHEAPER DATA PLAN! they will try to tell you that the smartphone data plan and the android data plan are specific to the device and that one will not work on the other, but that is just not true. My android plan is $24.99 unlimited data and 400 texts a month the smartphone data plan is $30 with no texts. so after getting text messaging it's $10 more expensive. I swtch from my G1 to my HD2 all the time and the data works on both. Call up the customer loyalty group people and demand your android data plan back! they will give it to you if you keep at it. they switched me to the more expensive data plan after specificly telling them not to, i think its just an automatic system adjustment when you buy an HD2. but it can be switched back and it DOES WORK! dont be fooled by the CSR's they dont know what they are talking about. Spread the word!
This applys to anyone like me who has an old and cheap family plan and obviously not people with the unlimited everything plans
I'm set up the same way. Only issue is you will get some funky text messages for the vm notifications. Notifications on the wm phones still work, though.
mr-green said:
This is just an FYI to everyone who swtched from an android device to the HD2. YOU CAN KEEP YOUR CHEAPER DATA PLAN! they will try to tell you that the smartphone data plan and the android data plan are specific to the device and that one will not work on the other, but that is just not true. My android plan is $24.99 unlimited data and 400 texts a month the smartphone data plan is $30 with no texts. so after getting text messaging it's $10 more expensive. I swtch from my G1 to my HD2 all the time and the data works on both. Call up the customer loyalty group people and demand your android data plan back! they will give it to you if you keep at it. they switched me to the more expensive data plan after specificly telling them not to, i think its just an automatic system adjustment when you buy an HD2. but it can be switched back and it DOES WORK! dont be fooled by the CSR's they dont know what they are talking about. Spread the word!
This applys to anyone like me who has an old and cheap family plan and obviously not people with the unlimited everything plans
Click to expand...
Click to collapse
I thought the same way, so I kept my Blackberry data plan for 25 dollars.
It didn't work properly. Internet was ok, but kept getting weird mms or email issues. changed to the 'proper' 30 dollar plan after 4 days, and I don't have that issue anymore.
As for how or why that happens, I don't know.
mwelch16 said:
I'm set up the same way. Only issue is you will get some funky text messages for the vm notifications. Notifications on the wm phones still work, though.
Click to expand...
Click to collapse
I haven't noticed any text messages for the vm notifications. I do have visual vm working on the HD2.
I wasn't actually aware of the price difference between the 2 data plans.
I actually switched back to Android data plan so I could try something on my HTC Dream and since the HD2 works as well... no reason to switch back.
I thought tmo us only offers 2 kinds of data plan. first one is for blackberry users and it's called blackberry network. the second one is for any other smart phone users. it's called the android network. even hd2 is a wm phone, it uses the android network.
its not that bad of a deal considering you pay 30$ for data and 5$ extra for unlimited text
yeah it's not that bad its only $10 more, but everytime they have a new phone or OS they add a new data service that is a little more expensive. first it was the BB data which i believe started at $20 then the android $25 that includes texts, now they have the smartphone data plan $30 w/ no texts. To me it seems that if you can keep whatever grandfathered in data plan and phone plan for that matter it will always save you money. If you dont keep the charges where they are at they will nickel and dime you to death! the funny thing is that i doubt there is much of a change in the actual service it just has a new name and a new price tag to with it. once HSPDA is available in Kansas City where Im at I would gladly pay more, but i dont see a reason for charging more for the same service.
oh and also, I have had zero issues with the android data plan on my HD2. it works exactly the same as it did before when I had the new smartphone data plan and didnt know it. once I fiqured out they switched my data plan I immidiately switched back to the android plan. I have had no weird VM notification issues or anything.
good point
Heh I rem making a post about this too.
http://forum.xda-developers.com/showthread.php?t=652990
Data plan costs the same. but if they give me the smartphone one, G1 internet dies.. However.. otherway around.. works fine.
t-mobile getting pretty close to at&t now with their data plans.i pay extra $5 now for unlimited web and text before i had the $35 unlimited data and text.i always thought data plans prices would go down day by day but i was defenetly WRONG.wondering how much carriers gonna charge for 4G datas?
I am looking at the HD2, presently have the iPhone. I am with T-Mobile and have the non-contract family plan (4 phones.) I have 750 shared minutes, unlimited Text, Unlimited Internet (my phone only) and pay $100.92/month.
I talked to T-Mobile at 2 different locations and they tell me something different.
If I buy a 2 Year contract I can get the HD2 for $199.00, but must pay $24.95 or $30.00/month for the data plan. They say that I can keep my other 3 phones without a contract. That equates to $240 more a year. However, I cannot just keep my unlimited Internet @ $10/month. I must get a data plan.
They tell me that I will be changed from the Unlimited Internet $10 to the Data Plan automatically when I use my phone.The 2 year contract does not bother me as I have used T-Mobile for years and will continue to do so unless I find a better plan.
My questions are:
1. What is the advantage of buying the HD2 at $500 vs $200 as you still have to buy the Data Plan? Apparently the 2 year contract.
2. Why can't I just buy the HD2 and use my old SIM card and continue under the plan I have? Will they really worry about my current Internet plan and get me for the Data Plan?
3. Is the HD2 better than the iPhone overall? I am very impressed with the HD2 and from what I have seen via YouTube, it is very slick.
I know I will receive different opinions, however, that is what I am looking for. Have had the MDA, Wing, Omnia and iPhone.
I value your opinions as I have been on XDA for years and have received very valuable information and Help! Thanks in advance.
asctony said:
I am looking at the HD2, presently have the iPhone. I am with T-Mobile and have the non-contract family plan (4 phones.) I have 750 shared minutes, unlimited Text, Unlimited Internet (my phone only) and pay $100.92/month.
I talked to T-Mobile at 2 different locations and they tell me something different.
If I buy a 2 Year contract I can get the HD2 for $199.00, but must pay $24.95 or $30.00/month for the data plan. They say that I can keep my other 3 phones without a contract. That equates to $240 more a year. However, I cannot just keep my unlimited Internet @ $10/month. I must get a data plan.
They tell me that I will be changed from the Unlimited Internet $10 to the Data Plan automatically when I use my phone.The 2 year contract does not bother me as I have used T-Mobile for years and will continue to do so unless I find a better plan.
My questions are:
1. What is the advantage of buying the HD2 at $500 vs $200 as you still have to buy the Data Plan? Apparently the 2 year contract.
2. Why can't I just buy the HD2 and use my old SIM card and continue under the plan I have? Will they really worry about my current Internet plan and get me for the Data Plan?
3. Is the HD2 better than the iPhone overall? I am very impressed with the HD2 and from what I have seen via YouTube, it is very slick.
I know I will receive different opinions, however, that is what I am looking for. Have had the MDA, Wing, Omnia and iPhone.
I value your opinions as I have been on XDA for years and have received very valuable information and Help! Thanks in advance.
Click to expand...
Click to collapse
dont know the difference between the $10 data plan and the $30 data plan but all i know i've been using the iPHONE 3g since it came out on t-mobile offcourse jailbroken,never thought i would go back to windows mobile till the HD2 arrived and i gave my iPHONE to my sister for good and never looked back cuz im shocked by the experience on the HD2 since i became a member on the XDA.thanx to XDA i've tweaked the HD2 and loving it and looking forward to the end of this year for XDA to flash WM to ANDROID 2.1 on the HD2.as far on buying the HD2,i've already have a contract with t-mobile and i was do for an upgrade but instead of upgrade i bought the phone with 4 months installment plan which is about $112.50 a month on the bill(which is not bad) and i made sure that they didnt upgrade my contract.also added $5.99 for full insurance.so.......... so far loving the HD2 and its a keeper for me.hope it helps u a little.
@asctony if I were you I would try tobuy an unlocked hd2 and try to keep the $10 internet.but I would make sure it works first somehow, anyone here know? the csr will say it wont but I bet it will.if it works the price difference would pay for your phone in a relatively short amount of time.
Thank you both for taking the time to answer my query. Yes, I will try to use my $10 Internet Unlimited. When I signed up for the $10 Internet Unlimited CSR told me that I could not and it would not work. However, little do they know other than $$$$$$$$. Been using it for almost a year. I am really excited about the HD2 and will let you know what my opinion is. Thanks again.
Actually, you don't need to call customer care. Log into your mytmobile, change the phone in your profile to an Android phone and then add your data plan.
@asctony: if you buy it from the TMo retail store or a 3rd party that does not have rebates and does not require a data plan, then no, you don't have to change your data plan. Use your existing data plan by changing your APN (search my post about Nexus One and HD2).
HotShotAzn said:
Actually, you don't need to call customer care. Log into your mytmobile, change the phone in your profile to an Android phone and then add your data plan.
@asctony: if you buy it from the TMo retail store or a 3rd party that does not have rebates and does not require a data plan, then no, you don't have to change your data plan. Use your existing data plan by changing your APN (search my post about Nexus One and HD2).
Click to expand...
Click to collapse
it is not like a switch that you toggle right? because i am looking at it in my profile but since i have a grandfathered plan it says it conflicts with the current smartphone plan. maybe i am not looking in the right spot.
that's weird.... I switched my plan from android internet to the total internet for the HD2. both were the same price of $24.95. I'm here in NJ if that makes a difference
Yeah I had the $34.99 unlimited internet and texts for android. When I called customer service they switched me over to the smartphone plan and I'm still paying $34.99, don't know how that happened exactly but I'm happy!
No MMS
I've been with T-Mobile forever. I had a Blackberry before my Touch Pro 2. My Blackberry BIS add-on charge is $19.99/month. Internet is good and fast, phone and SMS work great. Cannot send or receive MMS and was told by customer support that, "your HTC sends MMS via the data plan and your current Blackberry data plan is not compatible with your phone."
My kids have cheap camera phones that send/receive MMS on our same family plan, but my more sophisticated WinMo device cannot? Sounds fishy, but I have searched every thread and tried every setting and finally have given up. I can live without MMS if it's going to cost me an extra $180/year.
mr-green said:
yeah it's not that bad its only $10 more, but everytime they have a new phone or OS they add a new data service that is a little more expensive. first it was the BB data which i believe started at $20 then the android $25 that includes texts, now they have the smartphone data plan $30 w/ no texts. To me it seems that if you can keep whatever
Click to expand...
Click to collapse
You are aware that they had the data plan for Smartphones long before Android came out, right?
This morning I got text from AT&T that they moved me from my $15 unlimited data plan to $25 2GB smartphone dataplan . Did this happen to anyone? I am wondering is this has got anything to do with X10 coming to AT&T soon? My wife has Nokia N97 and she didn't get the message (touch wood).
Damn, it sucks to pay them $25 when you pay full price for your phone. I am going to call them and at least try to grandfather me to $30 unlimited plan instead of this 2MB plan as it should help when I grab a Huawei S7 Android Tablet or similar device.
are you sure it's 2MB instead of 2GB? that could be used up in no time.
kitsVA said:
This morning I got text from AT&T that they moved me from my $15 unlimited data plan to $25 2MB smartphone dataplan . Did this happen to anyone? I am wondering is this has got anything to do with X10 coming to AT&T soon? My wife has Nokia N97 and she didn't get the message (touch wood).
Damn, it sucks to pay them $25 when you pay full price for your phone. I am going to call them and at least try to grandfather me to $30 unlimited plan instead of this 2MB plan as it should help when I grab a Huawei S7 Android Tablet or similar device.
Click to expand...
Click to collapse
lol I wasn't aware of a 2MB plan..what can you do with that? send 3 emails a month?
Can you let me know if you're able to grandfather your $30 plan? I just got billed the 2gb plan too.
Sent from my X10a using XDA App
I also got the text this morning. Sucks. I purposefully bought the x10 in may because I had heard the nexus one was recognized by att and required the smartphone plan. Going to put my sim back in the old nokia n95 and try to switch it back to the 10 family data plan. The only reason I buy unlocked phones is because of the cheaper data plan. If I was going to pay for the full smartphone plan, I would just get a subsidized phone from them for cheap. The smartphone plan is 2gb btw, not 2mb. From my usage, 2gb would be plenty, do you guys actually use more than 2gb a month?
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This sucks... anyone have any success with contacting AT&T to switch back?
I just finished talking to AT&T. I switched my SIM card to my old W810i and told them I didnt have a smartphone. They are trying to switch me back to my original $15 Unlimited Data for Non-Smartphone plan. Looks like i'm going to have to buy another phone...
Any ideas? Switch back to X1 or X2? :/
i have theyre 30 dollar plan, which is unlimited text and data and i didnt get the text today
I got the same text this morning. Planning to call in later today to try to be grandfathered into the unlimited plan, then I fully intend to soak up a lot of data. It's complete bs that we need to pay for the extremely overpriced data plan when we didn't receive any subsidy from them. I don't care what they spew out about them doing us a fair by giving us enough data so we don't get overcharged. It's the same internet we've been receiving from them and it's been that way for years.
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Lol guys you pay 25$ for 2 gb ?
In my country i pay 25$ for 6 gb lol
Lucky me
sent from my x10i that is banging for a 2.1 upgrade. ...
k0sun7eash3d said:
I got the same text this morning. Planning to call in later today to try to be grandfathered into the unlimited plan, then I fully intend to soak up a lot of data. It's complete bs that we need to pay for the extremely overpriced data plan when we didn't receive any subsidy from them. I don't care what they spew out about them doing us a fair by giving us enough data so we don't get overcharged. It's the same internet we've been receiving from them and it's been that way for years.
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When you call them can you also ask them whether they detected you by IMEI or your total usage, because I am also using the x10a on AT&T but has no data plan and have yet to receive the text message. Thanks
when I went to asia I paid $1.50 for 2gb
I received the text for the smartphone data plan today too. I guess the rumors of the x10 going to at&t are true. What's a good data counter app for the x10/android besides the at&t one? I want a widget of some sort.
I may be getting rid of my x10 now. I've always wanted to try an n900 or even e72 and may end up doing so. Was going to get an ipod touch in september for media anyway. Not sure what to do. No point in buying unlocked for me if I can't use medianet (even though technically we are supposed to use the data plan anyway), even though I also buy unlocked just so I can switch phones often. When they finally remove medianet for good, then I'll get sucked in to their data capped plans. Until then, the war continues.
I used to work for att as a csr so ill throw in my two cents.
Whether they can match your imei to a specific model is unimportant. The system has a way of flagging people using smartphones. From what I understand you get flagged when your phone tries to access the data network with an incorrect or non existant feature. So if you have no data plan don't access ur data through the network and you won't get flagged. If u have one of the non smartphone data plans u are gonna get flagged sooner or later.
PS if u get the text saying u have been put on a data plan call them and tell them u were only trying your friends phone. Get a non smartphone imei ready and they should be able to remove it.
Hope this helps
Guys why all the grumbling over $30, I'm with vodafone in the UK and my mobile price plan is for calls and data. I pay £30 GBP which is about $40-45 USD, for that I get 600 minutes of calls, 500 sms & 1gb of data. Yes 1gb and that's only a recent change because smartphones becoming so popular, when I started my contact in April I only got 500mb and went over that the first two months.
Do you guys get calls included in your plans? Not sure how it works in the US & Canada?
I wish I could get 2gb for $30 which is about £20 GBP but that's dependent on included call time.
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blackwindexe said:
when I went to asia I paid $1.50 for 2gb
I received the text for the smartphone data plan today too. I guess the rumors of the x10 going to at&t are true. What's a good data counter app for the x10/android besides the at&t one? I want a widget of some sort.
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I use " data counter widget " its free from the market, have nice stat too.
sent from my x10i that is banging for a 2.1 upgrade. ...
tangsta35 said:
Can you let me know if you're able to grandfather your $30 plan? I just got billed the 2gb plan too.
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Oops about the 2MB plan. Talked to AT&T CSR and they won't let me grandfather to $30 plan as I was on $15 unlimited dumb phone plan. So, I am sC*W#*@*. Hope I don't exceep 2GB. Started to enable WiFi and also checked the notify option for WiFi Networks.
I because of the crazy data use by iPhone users AT&T is making everyone suffer with these stupid limited data plans as I now need to monitor my use.
sutekidane said:
When you call them can you also ask them whether they detected you by IMEI or your total usage, because I am also using the x10a on AT&T but has no data plan and have yet to receive the text message. Thanks
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I was told I was detected by my data usage. So, I am wondering even if I go back to something like W995a, I still would probably chewing in lot of data but these days I got too depended on Google maps to check out restaurant reviews, etc. I was told the $15 unlimited data plan will exist if I ever get another dumb phone.
In canada we pay 30$ for 1gb. I would gladly pay that for 2gb.
I just got off the phone with at&t ccr, and after a lot of persistence, it seems at&t is really getting the x10, or at least something from sony that fed them am imei list.
Also I have some good news.
After opening a ticket and talking to two separate reps (one from the regular customer care and one from the business dept), both seem to believe that an elevated team will be able to change my plan to the smartphone unlimited data.
To those who tried and were unsuccessful, I would try again. Having the right rep really means a lot in these kinds of situations.
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forzanerazzurri said:
In canada we pay 30$ for 1gb. I would gladly pay that for 2gb.
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I am in Canada and pay $35 for unlimited (5 GB soft cap). That's with Wind Mobile.
I was just wondering if anybody has personally been able to use their grandfathered $10 web2go data plan with their new samsung vibrant? I was able to use it on my old wm phones with the right apn settings but I'm not sure if it's the same in android. If you have gotten it to work, I would really appreciate it if you could post your apn settings because so far all the ones I've tried online haven't worked for me.
All of those grandfathered plans work -- for about six hours. I was using T-Zones on my iPhone, which worked on my Vibrant until my account updated. Once T-Mo updates your profile with the IEMI number of the device, they cut off your access and forward your phone to an obnoxious 'Upgrade To The Android Data Plan' message.
If they didn't have your phone registered in their database, you could continue to use your grandfathered plan (which you should be able to do anyway, to be honest).
And then, of course, you're asked to pay $30/mo for an 'unlimited' data plan that actually has a 3G cap of 10GB. Once you reach that threshold, you're throttled to EDGE.
Meanwhile, Sprint and Verizon have truly unlimited data for phones, for the exact same price.
If Verizon still has their unlimited data package when their GSM network rolls out for LTE, I know where I'm going...
If u talk to customer loyality you can get the grandfathered $20 / mon data plan. I know it's not the $10 plan but atleast it's not the $30 plan. I talked to them and they let me use that plan, just make sure you request them to add-on the visual voicemail option if you use the TMo one since it won't work off hand w/out it added on as an option (this add-on is free).
No direct experience with the $10 plan, but I had the way old 5.99 T-zones that allowed a proxy setting to get full 'net access on a symbian phone. It worked for a few hours with my first android then was blocked. I stuck my brother's SIM whose account had the same proxy 'net access with no monthly fee and it worked with android for a few hours as well.
Seems as if T-Mo is detecting android phones on the network and actually enforcing a data plan requirement.
I've read numerous posts at the official T-mobile forums and beyond a couple of phones like the Samsung Behold, no Android phone and certainly no upper-range Android phone that is branded by T-mobile (they have the IMEI numbers blocked) will work with the $5.99 T-zones or the $10 web2go plan. The only options are the $30 (EM) / $25 (EM+) Android data plan or the preferred version for loyal customers, which is $5 cheaper.
silverwolf0 said:
The only options are the $30 (EM) / $25 (EM+) Android data plan or the preferred version for loyal customers, which is $5 cheaper.
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Or the $19.99 plan if u call in and talk to retentions they can add it there. Did it there with no issues.
oDeACoNo said:
Or the $19.99 plan if u call in and talk to retentions they can add it there. Did it there with no issues.
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Well I tried calling several times but no such luck on getting through to the customer loyalty department thus far. Is there some special password or buzzword to talk to these guys? Although truth be told I've only been with tmobile since 2007. Is that a long enough time to qualify for this preferred plan? I really love how tmobile screws us android users over. It's no wonder as to how they're losing customers and yet still gaining revenue...
You have to say that you're thinking about moving to a different carrier, and you'd like to be transferred to the customer retention department.
I brought up the Sprint $70/mo unlimited plan (450 landline minuts, unlimited cell minutes, unlimited text, unlimited data). I was able to negotiate unlimited minutes (regardless) and unlimited data for $70 (I declined texts because GVoice is free, and texting is stupid anyway).
Hope that helps.
I think I'm just gonna return the vibrant and use my hd2 until my contract ends in a couple months and then possibly buy the vibrant off contract. Perhaps by then they'll have actually bothered fixing the gps although I'm not holding my breath...
The only thing I don't understand is on the even more + plans it seems data is $20 a month in the bundle. Is this true for android phones as well? Or is there some special android data plan designated to milk us for more money?
just get EM+
if u get the talk text web package it's included.
or else it's $25.00 addon
scrizz said:
just get EM+
if u get the talk text web package it's included.
or else it's $25.00 addon
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Thanks, I think I can live without data for a month so I guess I'll switch to that plan when my contract's up. I may just use google voice for text since I don't even use it that often.
I was on grandfathered "Total Internet" and it worked for about three hours. Then I got IMEI intercepted. ****ers.
Anyway, called and raised hell, they switch the data to the Loyalty Android. Same price. I then went back to the HD2 and it didn't lock me even after several hours, so it appears that with Android Data you can switch between it and Windows Mobile, but with the old "Total Internet" you CANNOT use Android handsets.
Pretty stupid if you ask me, and I told them so, since there IS a $20 option that Loyalty can put on the account (if you qual for it, and if you have grandfathered data they should not object, since there's no reason for you to pay more and GET LESS.)
Genesis3 said:
I was on grandfathered "Total Internet" and it worked for about three hours. Then I got IMEI intercepted. ****ers.
Anyway, called and raised hell, they switch the data to the Loyalty Android. Same price. I then went back to the HD2 and it didn't lock me even after several hours, so it appears that with Android Data you can switch between it and Windows Mobile, but with the old "Total Internet" you CANNOT use Android handsets.
Pretty stupid if you ask me, and I told them so, since there IS a $20 option that Loyalty can put on the account (if you qual for it, and if you have grandfathered data they should not object, since there's no reason for you to pay more and GET LESS.)
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Interesting. And what would the qualifications for that plan be?
If you don't have Total Internet, you probably can't get swapped over. Total Internet was their old $20 unlimited (TRULY unlimited, not throttled) data plan.
I've been with T-Mo since it was Voicestream, and had Total Internet on my old Nokia 6161... with which I tethered! They did not want to see me leave, and I was quite willing to go to Sprint if I had to. It helped that I am off contract.
Damn. I've only been with with tmobile since 2007. Right around the same time at&t's network began bucking under the weight of the iphones really.
Like I said: try calling customer loyalty / retention. I've been with T-Mo for nearly a decade, and they switched me to the $20 'Unlimited*' Android plan, from my $5/mo T-Zones.
*Plan is not actually Unlimited -- 3G Data is capped at 10GB. Upon reaching 10GB cap, said customer is dropped to EDGE.
Jon C said:
Like I said: try calling customer loyalty / retention. I've been with T-Mo for nearly a decade, and they switched me to the $20 'Unlimited*' Android plan, from my $5/mo T-Zones.
*Plan is not actually Unlimited -- 3G Data is capped at 10GB. Upon reaching 10GB cap, said customer is dropped to EDGE.
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Considering you were with them for so long it would make sense for them to give you that deal but I only got about 3 years under my belt with them. Aw well, I'll give it another try anyways. Couldn't hurt right?
I've been with t-mobile for 3 months now...month to month everything plus plan. put my sim card in an old phone, added $10 web2go plan, swapped sim into vibrant, instantly needed to upgrade my data plan, I called t-mobile, when asked to say what I needed help with, I said 'cancel services', once I connected to a rep I told him I just added $10 plan, and now my vibrant wants me to upgrade again, he told me $10 more per month, so $20 data plan, now all is good, pretty simple
ayoraider07 said:
I've been with t-mobile for 3 months now...month to month everything plus plan. put my sim card in an old phone, added $10 web2go plan, swapped sim into vibrant, instantly needed to upgrade my data plan, I called t-mobile, when asked to say what I needed help with, I said 'cancel services', once I connected to a rep I told him I just added $10 plan, and now my vibrant wants me to upgrade again, he told me $10 more per month, so $20 data plan, now all is good, pretty simple
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sounds good, will try
I went through customer loyalty. They gave me unlimited talk for $49.95 plus unlimited web and text for $35.00. That's $20 for unlimited web and $14.95 for unlimited texting. I quess that's a good deal. If not some one tell me! LOL! So I can call them again and haggle!
Right now I really want the vibrant, but i'm not eligible for full upgrade from tmobile so i can't get the phone for 100 from costco where its on sale. Since my brother whose in a family plan with my parents is eligible, he could get me the phone since he says he's fine with his old sidekick.
So would it be as simple as him ordering the phone, giving it to me, and myself putting the sim card in, and using it right away? Also, I understand he has to get the data plan since it's required, but could he technically call tomobile to take it off and say he lost it? Because he's fine with his old sidekick and not wanting a data plan added on his bill. I would appreciate any responses thankyou.
Yes that should work fine. They may require you to add a data plan to your line though.
as for using a different line for upgrading the phone on another line, that is fine - I do this all the time (my company has over 30 lines, and most employees are still on the same phone they got in 2002)
the data plan will be an issue - technically, the price of the phone is subsidized by the data plan, so he would not be able to just cancel the data plan. if that were possible, tmobile would lose money, and that is a big NO-NO
But, I've heard from different people, that if you did report the phone lost, they would take the data plan off. Or that could go to your online t-mobile account and change what phone you have, like if you change that you have a "dumbphone". Can anyone else confirm this?
I was able to cancel the data plan here is how: Once you buy the phone and the data plan is active login at the t-mobile website and change the phone to another phone. On the left click on the line you just bought the phone on, then under the picture of the phone you just bought click on "not your phone/device" then choose a cheapo phone from the list (one that does not require an internet plan). Now you should be able to go under that accounts plan and cancel the internet. If this does not work then you would have to start begging tmobile to remove it (just explain to them the real situation and that you will add the plan to your line) usually if you have been a long time well paying customer they will help you.
Just have your brother, or whomever's name under the account, call in and ask to remove the Android data plan and put back the Sidekick plan. Of course, your brother's sim card needs to be in the sidekick at the time you request the change. If they ask for a reason, just say "I didn't like it, so I gave it to my brother." That's it. Keep it simple.
Cool, appreciate all the responses guys. I don't think my brother has the Sidekick plan, he just has the regular family plan line with no data or anything.
Okay, it's been about 2 weeks, and so I decided to call about the phone and switching the data plan. However, T-mobile would not allow my brother to switch his data plan over to my account. They won't allow him to get rid of the data charge on his account period. The only option the rep gave me was to downgrade to a sidekick plan for his account which basically cost the samee anyways. Anyone know what I should do now?
That will work, but like others said they will require you to have that data plan. So your brother will be stuck with his sidekick data plan and the data plan for the Vibrant. Unlike other phones I do not think he can use the Android data plan with his Sidekick. I have used my G1 plan with the Mytouch 3g, Cliq, HD2, and now my Vibrant. As you can see I used it with a non-adroid device (HD2) and it worked fine, but I think sidekicks are in a whole different league.
Just wait it out. How much longer is your contract. Also go to walmart instead of costco. If you go anywhere else you will get taxed on the full price of the phone when walmart only tax the cost shown. For example walmart taxes on 98.99. Whereas everyone else will tax 500.00.
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Talk to a T-mo representative in store and ask them if you have a equipment credit line. I'm not eligible for upgrade until Nov but I have like $300 ECL. So I still got the phone at the same price of an upgrade.
Appreciate the responses guys, but right now I have the phone and it's great and everything. I even got the data plan myself. But what im trying to figure out is how to take the data plan completely off my brothers account since he technically doesnt own the phone anymore and having the plan would be useless.
I've talked to 3 different reps and each refused to take his plan off. One rep recommended to go to the store and buy a cheap "dumbphone" for like 50 bucks which takes his data plan off. It seems like my only option now and would you guys recommend that?
Well the terms are that you signed into a 2yr contract knowing there is a data plan requirement for 2 years. And now you want help getting it off? I don't think it would be appropriate to ask that here.
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