Database Users

What's your T-Mobile bill?

hmm.. i just got my phone and still havent seen my first bill.. i was wondering "What's your T-Mobile bill?" if your line is added with someone else.. just add only the bill for the G1.

I have a family plan: 3000 shared min and my last bill was for $760.00 USD, because I travel outside the US and used the data plan..

juangil said:
I have a family plan: 3000 shared min and my last bill was for $760.00 USD, because I travel outside the US and used the data plan..
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whoa that sucks.. nah, im just asking for the G1 phone bill.. as an individual

$98 on the average. 1000mins and unlimited data plan

$79.99 MyFaves 2 lines 1500 minutes + $9.99 unlimited messages + $24.99 G1 plan on one + $10-$15 in 'taxes,fees, etc'....per month

70ish, I'm jewish and only got the basic 300 minutes plus unlimited data.

Im on a nice deal, 300 texts and 600 mins for £10... accidently went £75 over first month of having me g1 hehe!

$10 a month...unlimited data and texts, something like 2000anytime minutes (family member works at T-Mobile)
edit....plus $6 for the insurance on my G1

Individual Basic ($29.99) + G1 Data with 400 sms ($24.99) - 15 percent freelancers union discount + taxes and fees = about $55/mth

I'm obviously not on T-Mo, but my monthly bill is 22 bucks which includes unlimited data (though only 20 GB of HSDPA data) and 100 minutes/100 texts. I never use more than 100 minutes in a month though, usually not even a third of that.

scrub scrub

I spend like $81 USD I think? I have the lowest minute plan, 300 or w/e with the data plan, plus insurance on my g1.

$87/mo
1500 minutes - unlimited night/weekends/unlimited data/unlimited messaging

£25
800 Mins
Unlimited texts
Unlimited Internet
400 international texts

$68
1000 minutes
G1 data plan with unlimited texts and data
15% school discount

80 a month
300 minutes
unlimited web and messaging

I'm on a family plan with my roommate. We share 800 minutes with myfaves and I have the G1 unlimited plan. I think my half is $65. MyFaves is really great if you dont call many people... 90% of my friends text almost exclusively.

If you guys pay more than $50 for just your voice plan then call Tmo. $49.00 unlimited nationwide voice for customers that have 22 months of history with them. I just saved myself $40 or so dollars. No contract extension.
My bill with tax for unlimited nationwide calling, unltd txts, data, is $94 and some change.
**edit - just dial 611 and ask for this - they'll tell you about it.

If you guys pay more than $50 for just your voice plan then call Tmo. $49.00 unlimited nationwide voice for customers that have 22 months of history with them. I just saved myself $40 or so dollars. No contract extension.
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lol...me the wife and kids are on a grandfathered plan since 2006
49.99 1000 anytime minutes...free mobile to mobile (helps that both our families and most of our friends have t-mobile as well) between 4 phones we usually use about 400-450 minutes a month.
14.99 unlimited text messaging (covers all our phones on the account)
24.99 data plan for my G1
19.99 blackberry plan for my wifes curve
10.00 x 2 for each of our daughters additional lines
I called them just yesterday to see if they are doing anything special like the $50.00 unlimited plan, but for families...sadly they dont. however, she said that because we have been with them for just shy of 10 years...she was able to discount my unlimited text package to 4.99 a month and gave me the option of another upgrade on my account (I just used my upgrade in October to buy my G1).
I love tmobile customer service

agentaaron said:
lol...me the wife and kids are on a grandfathered plan since 2006
49.99 1000 anytime minutes...free mobile to mobile (helps that both our families and most of our friends have t-mobile as well) between 4 phones we usually use about 400-450 minutes a month.
14.99 unlimited text messaging (covers all our phones on the account)
24.99 data plan for my G1
19.99 blackberry plan for my wifes curve
10.00 x 2 for each of our daughters additional lines
I called them just yesterday to see if they are doing anything special like the $50.00 unlimited plan, but for families...sadly they dont. however, she said that because we have been with them for just shy of 10 years...she was able to discount my unlimited text package to 4.99 a month and gave me the option of another upgrade on my account (I just used my upgrade in October to buy my G1).
I love tmobile customer service
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Click to collapse
If I remember correctly the loyalty family plan is supposed to be out by now and it is a little more expensive thou. Something like 100 for the first two phones and 35 for each additional.
EDIT: Check out this screen of what I see when I log in... that is 50 a month plus 40 for each additional. and 5 for messaging

[Q] Web2go and Samsung Vibrant?

I was just wondering if anybody has personally been able to use their grandfathered $10 web2go data plan with their new samsung vibrant? I was able to use it on my old wm phones with the right apn settings but I'm not sure if it's the same in android. If you have gotten it to work, I would really appreciate it if you could post your apn settings because so far all the ones I've tried online haven't worked for me.

All of those grandfathered plans work -- for about six hours. I was using T-Zones on my iPhone, which worked on my Vibrant until my account updated. Once T-Mo updates your profile with the IEMI number of the device, they cut off your access and forward your phone to an obnoxious 'Upgrade To The Android Data Plan' message.
If they didn't have your phone registered in their database, you could continue to use your grandfathered plan (which you should be able to do anyway, to be honest).
And then, of course, you're asked to pay $30/mo for an 'unlimited' data plan that actually has a 3G cap of 10GB. Once you reach that threshold, you're throttled to EDGE.
Meanwhile, Sprint and Verizon have truly unlimited data for phones, for the exact same price.
If Verizon still has their unlimited data package when their GSM network rolls out for LTE, I know where I'm going...

If u talk to customer loyality you can get the grandfathered $20 / mon data plan. I know it's not the $10 plan but atleast it's not the $30 plan. I talked to them and they let me use that plan, just make sure you request them to add-on the visual voicemail option if you use the TMo one since it won't work off hand w/out it added on as an option (this add-on is free).

No direct experience with the $10 plan, but I had the way old 5.99 T-zones that allowed a proxy setting to get full 'net access on a symbian phone. It worked for a few hours with my first android then was blocked. I stuck my brother's SIM whose account had the same proxy 'net access with no monthly fee and it worked with android for a few hours as well.
Seems as if T-Mo is detecting android phones on the network and actually enforcing a data plan requirement.

I've read numerous posts at the official T-mobile forums and beyond a couple of phones like the Samsung Behold, no Android phone and certainly no upper-range Android phone that is branded by T-mobile (they have the IMEI numbers blocked) will work with the $5.99 T-zones or the $10 web2go plan. The only options are the $30 (EM) / $25 (EM+) Android data plan or the preferred version for loyal customers, which is $5 cheaper.

silverwolf0 said:
The only options are the $30 (EM) / $25 (EM+) Android data plan or the preferred version for loyal customers, which is $5 cheaper.
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Or the $19.99 plan if u call in and talk to retentions they can add it there. Did it there with no issues.

oDeACoNo said:
Or the $19.99 plan if u call in and talk to retentions they can add it there. Did it there with no issues.
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Well I tried calling several times but no such luck on getting through to the customer loyalty department thus far. Is there some special password or buzzword to talk to these guys? Although truth be told I've only been with tmobile since 2007. Is that a long enough time to qualify for this preferred plan? I really love how tmobile screws us android users over. It's no wonder as to how they're losing customers and yet still gaining revenue...

You have to say that you're thinking about moving to a different carrier, and you'd like to be transferred to the customer retention department.
I brought up the Sprint $70/mo unlimited plan (450 landline minuts, unlimited cell minutes, unlimited text, unlimited data). I was able to negotiate unlimited minutes (regardless) and unlimited data for $70 (I declined texts because GVoice is free, and texting is stupid anyway).
Hope that helps.

I think I'm just gonna return the vibrant and use my hd2 until my contract ends in a couple months and then possibly buy the vibrant off contract. Perhaps by then they'll have actually bothered fixing the gps although I'm not holding my breath...
The only thing I don't understand is on the even more + plans it seems data is $20 a month in the bundle. Is this true for android phones as well? Or is there some special android data plan designated to milk us for more money?

just get EM+
if u get the talk text web package it's included.
or else it's $25.00 addon

scrizz said:
just get EM+
if u get the talk text web package it's included.
or else it's $25.00 addon
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Click to collapse
Thanks, I think I can live without data for a month so I guess I'll switch to that plan when my contract's up. I may just use google voice for text since I don't even use it that often.

I was on grandfathered "Total Internet" and it worked for about three hours. Then I got IMEI intercepted. ****ers.
Anyway, called and raised hell, they switch the data to the Loyalty Android. Same price. I then went back to the HD2 and it didn't lock me even after several hours, so it appears that with Android Data you can switch between it and Windows Mobile, but with the old "Total Internet" you CANNOT use Android handsets.
Pretty stupid if you ask me, and I told them so, since there IS a $20 option that Loyalty can put on the account (if you qual for it, and if you have grandfathered data they should not object, since there's no reason for you to pay more and GET LESS.)

Genesis3 said:
I was on grandfathered "Total Internet" and it worked for about three hours. Then I got IMEI intercepted. ****ers.
Anyway, called and raised hell, they switch the data to the Loyalty Android. Same price. I then went back to the HD2 and it didn't lock me even after several hours, so it appears that with Android Data you can switch between it and Windows Mobile, but with the old "Total Internet" you CANNOT use Android handsets.
Pretty stupid if you ask me, and I told them so, since there IS a $20 option that Loyalty can put on the account (if you qual for it, and if you have grandfathered data they should not object, since there's no reason for you to pay more and GET LESS.)
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Interesting. And what would the qualifications for that plan be?

If you don't have Total Internet, you probably can't get swapped over. Total Internet was their old $20 unlimited (TRULY unlimited, not throttled) data plan.
I've been with T-Mo since it was Voicestream, and had Total Internet on my old Nokia 6161... with which I tethered! They did not want to see me leave, and I was quite willing to go to Sprint if I had to. It helped that I am off contract.

Damn. I've only been with with tmobile since 2007. Right around the same time at&t's network began bucking under the weight of the iphones really.

Like I said: try calling customer loyalty / retention. I've been with T-Mo for nearly a decade, and they switched me to the $20 'Unlimited*' Android plan, from my $5/mo T-Zones.
*Plan is not actually Unlimited -- 3G Data is capped at 10GB. Upon reaching 10GB cap, said customer is dropped to EDGE.

Jon C said:
Like I said: try calling customer loyalty / retention. I've been with T-Mo for nearly a decade, and they switched me to the $20 'Unlimited*' Android plan, from my $5/mo T-Zones.
*Plan is not actually Unlimited -- 3G Data is capped at 10GB. Upon reaching 10GB cap, said customer is dropped to EDGE.
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Click to collapse
Considering you were with them for so long it would make sense for them to give you that deal but I only got about 3 years under my belt with them. Aw well, I'll give it another try anyways. Couldn't hurt right?

I've been with t-mobile for 3 months now...month to month everything plus plan. put my sim card in an old phone, added $10 web2go plan, swapped sim into vibrant, instantly needed to upgrade my data plan, I called t-mobile, when asked to say what I needed help with, I said 'cancel services', once I connected to a rep I told him I just added $10 plan, and now my vibrant wants me to upgrade again, he told me $10 more per month, so $20 data plan, now all is good, pretty simple

ayoraider07 said:
I've been with t-mobile for 3 months now...month to month everything plus plan. put my sim card in an old phone, added $10 web2go plan, swapped sim into vibrant, instantly needed to upgrade my data plan, I called t-mobile, when asked to say what I needed help with, I said 'cancel services', once I connected to a rep I told him I just added $10 plan, and now my vibrant wants me to upgrade again, he told me $10 more per month, so $20 data plan, now all is good, pretty simple
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Click to collapse
sounds good, will try

I went through customer loyalty. They gave me unlimited talk for $49.95 plus unlimited web and text for $35.00. That's $20 for unlimited web and $14.95 for unlimited texting. I quess that's a good deal. If not some one tell me! LOL! So I can call them again and haggle!

VZW $69.99 a month, 450 minutes, unlimited messaging, data, and mobile 2 mobile

https://email.vzwshop.com/servlet/website/ResponseForm?OSPEUT_9_9_z_UU_0Hsr_.2eHmH_wkhthE
Introducing the new Verizon Wireless Talk and Text Plus Data Promotion.
Starting at $69.99 Monthly Access*, you'll get:
Unlimited text - including picture and video messaging!
Unlimited data on the nation's largest and most reliable 3G network, allowing you
to use data applications in more places than other carriers.
Unlimited mobile-to-mobile calling to more than 80 million Verizon Wireless customers
— more than any other wireless carrier.
Plus, you can add Friends and Family to eligible plans at no additional cost and get unlimited calling
to the numbers you call most in the U.S. on any network, even landlines.
Call today to learn more about how this special promotion can help you save on the text, talk and
data you need. 1 year contract renewal required.
Limited time offer! Only available by calling:
CALL 877.873.3278

Didn't work for me.. The rep said down at the bottom, that the phone number that is being offered the promo is listed but its blank in the link. Apparently VZW is locking down on who they are offering this to.

It is only available for people who aren't under contract with Verizon at this time. I just spoke to a CSR rep and tried to get him to extend my contract under the terms in the link but since I am still under contract with Verizon for 2 years they wont offer it to me. Worth a shot though, bummer.

Not so much
Sounds good, and saving money is saving money, but this would be somewhere around $5.00 discount for those of us on the $39.99 450 minute plan, 29.99 data plan, and $5.00 (that's the saving part) texting plan. Wouldn't lose sleep over the link not working.

This worked for me a few days ago and I just opened my account in the summer on contract. Had to call the 877 number for sure though because regular customer service kept giving me the runaround.
With work discount, comes to $59.49 a month before taxes.

I'm all over this. $55 month with my work discount.

TNS201 said:
https://email.vzwshop.com/servlet/website/ResponseForm?OSPEUT_9_9_z_UU_0Hsr_.2eHmH_wkhthE
Introducing the new Verizon Wireless Talk and Text Plus Data Promotion.
Starting at $69.99 Monthly Access*, you'll get:
Unlimited text - including picture and video messaging!
Unlimited data on the nation's largest and most reliable 3G network, allowing you
to use data applications in more places than other carriers.
Unlimited mobile-to-mobile calling to more than 80 million Verizon Wireless customers
— more than any other wireless carrier.
Plus, you can add Friends and Family to eligible plans at no additional cost and get unlimited calling
to the numbers you call most in the U.S. on any network, even landlines.
Call today to learn more about how this special promotion can help you save on the text, talk and
data you need. 1 year contract renewal required.
Limited time offer! Only available by calling:
CALL 877.873.3278
Click to expand...
Click to collapse
Here's what the deal really is:
It's the exact same prices as normal Talk and Text plans, either single line or family plan (700 minute family plan isn't offered- have to get at least 1400), except every line has to get the $30 unlimited data plan, but then each line automatically gets a $20 bill credit per month, leaving you paying $10 for unlimited data per line. It only saves you money if you have a better-than 1:3 ratio of smartphones:total lines on your account. Example: 1 single line that has a smartphone is a 1:1 ratio so they save money. 1 smartphone on a 2-line family plan is a 1:2 ratio so they save money. 1 smartphone on a 3-line family plan breaks even, etc.
It's only supposed to be given to customers who got the email about it- they can look up all promotional material that's been sent to you and verify that you received it so this is definitely YMMV. There's a pretty nice thread going on over at SlickDeals that I've been posting a lot in- lots of success stories and ways to help you get it, etc.- check it out..
http://slickdeals.net/forums/showthread.php?t=2352743
1967ls2 said:
It is only available for people who aren't under contract with Verizon at this time. I just spoke to a CSR rep and tried to get him to extend my contract under the terms in the link but since I am still under contract with Verizon for 2 years they wont offer it to me. Worth a shot though, bummer.
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Click to collapse
Nope, anyone can get it, even ones who didn't get the promotional email. But yes your chances are a lot better if you're out of contract, or soon will be..

I just signed my new contract this march. Called last week on this and they hooked me up with the family line. Added the unlimited text and saved $30 a month so worked for me.
Also the 1400 family plan still has friends and family...
Sent from my Virtuous Incredible

I need to do the math but sure looks like this would save me money. I have the 1400 minute plan. 2 Incredibles with unlimited data and two regular family share lines. $5.00 unlimited text. 17% corporate discount.
I'm going to call and let them do that math. I have an NE2 due. Maybe I'll try and leverage that.

blcklab said:
I need to do the math but sure looks like this would save me money. I have the 1400 minute plan. 2 Incredibles with unlimited data and two regular family share lines. $5.00 unlimited text. 17% corporate discount.
I'm going to call and let them do that math. I have an NE2 due. Maybe I'll try and leverage that.
Click to expand...
Click to collapse
The math would be:
$110 primary line - $18.70 discount = $91.30
$10 data plan
-----------------------------
$101.30
$10 2nd line
$10 data plan
-----------------------------
$121.30
$10 3rd line
$10 data plan
------------------------------
$141.30
$10 4th line
$10 data plan
------------------------------
$161.30 plus tax and extras for 4 lines
Not sure what you mean by $5 unlimited text so I can't tell you what you're paying now, so you may or may not be saving money depending on what texting package(s) you have..

1967ls2 said:
It is only available for people who aren't under contract with Verizon at this time. I just spoke to a CSR rep and tried to get him to extend my contract under the terms in the link but since I am still under contract with Verizon for 2 years they wont offer it to me. Worth a shot though, bummer.
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Click to collapse
Not true.
I'm under contract and got the deal. I also wasn't send the ad... but I snaked my way in without much effort.
It's a great deal and something that should continue. A single line shouldn't cost $100+ for a smartphone. That is too much... this is perfect.

Cricket
For $45 a month at Cricket you can have all this with no contract. Just look for the Cricket ROM in the Incredible forum and it has everything you need to make it work with Cricket. I really love the peace of mind you get when you don't have to count minutes and you're not stuck in a contract. Plus you can use just about any CDMA phone with their service.
unlimited features:
talk
long distance
text
voicemail
caller ID
plus picture messaging
plus video messaging
plus call waiting
plus 3-way calling
plus 411
plus mobile web
plus call forwarding
plus data backup
plus international text
plus navigation
* bonus:
* no signed contract
* talk and text in all 50 states
* free overnight shipping

It worked for me and I just started my service on Friday I called and told the that I saw the add and was wondering if I could get it and that I just started my service on Friday and they said that I could and they said as long as I kept the same plan I would get the discount till the promotion ran out in 2035

I called the 877 number, tried to get the deal today and was told that it was only for those that received the email.

I signed my first contract with verizon back in august. Got my plan changed to this in under 5 minutes. I did go with the 1400 plan, and had to pay an extra 20 for a third line. But I still saved $30 a month and added data to my third line.
I did not recieve the promo email either...

Just got the deal. I did not receive the email.

eman5oh said:
I called the 877 number, tried to get the deal today and was told that it was only for those that received the email.
Click to expand...
Click to collapse
Call again. I called this morning and the first guy told me I wasn't eligible. I called 5 minutes later and got some girl, and it wasn't hard to convince her to let me in on the deal.
I have a two lines both with DINC's, with my 20% work discount I am only paying $118 before taxes. That's less than $60 per phone!! Heck yeah...

FWIW, I am still 17 months away from the end of my contract and I did NOT recieve the email. I called and it was without a doubt the SMOOTHEST FASTEST interaction I've EVER had with VZW CS. To put that in perspective, my dogs have fled the room when I've called them in the past. 10 minutes later I logged on and all changes were shown.
So ... I've been with VZW for years, though I doubt I'm special in that regard, and I got this deal no fuss no muss. Perhaps I was sent the offer and it hit my spam box, but no mention about the email was made by me or the rep.
Everyone should try, and then maybe try twice.

Just tried for a second time and was again denied...

I called the day the flyer was first posted on BGR. I got the deal right away by calling the phone number. Before, I was paying 190 for 3 lines, two with data, all unlimited messaging. Now, I am paying 160 for all three lines with unlimited data and texting. This is really $60 in savings, as we would have been charged $30 bucks more a month to add data to the third line. This was a great deal.

[Q] $30 or $25 unlimited android data plan?

I've seen a lot of people posting about their $25 unlimited data plan, but all I've been seeing on the Tmoble site for the past 2 years are $30 unlimited data plans. $5 extra might seem insignificant to some, but I'm just curious if some regions have different pricing for unlimited smartphone data or if all $25 plans are grandfathered.
Does anyone happen to have a non-grandfathered $25 unlimited smartphone data plan? and if so which region do you live in?
btw I live in southern California (L.A.) and only the $30 option was available to me (just unlimited web and No texting included)

I talked to retentions when I got my Vibrant and they offered a discount on the Android data plan from $30/mo. to $25/mo.

I have a two-phone family plan with TMo, and I was offered (without asking) an unlimited data plan for $25 per phone, which I have on just one of the phones since the other isn't a smartphone. I also chose to go off contract: I was about 18 months into a 2-year contract and they let me out of it for $30 per phone. This reduced my monthly phone plan by $20 per month, so my net is a $5 per month increase for unlimited data and no contract. The downside is no subsidized phones, but I was ok with that. I've been a TMo customer for about 7 years, and I don't know if that factored in to anything.

It's a $20 plan. Talk to someone in the contracts dept, as I did. Yes I'm a longtime customer, but they might give it to ya if you act nice.

Mine is a $25 add-on, "Unlimited Android Data", select after picking a non-data plan. I got it from the website about 2 months ago, and it was listed as a "Required Service" for my phone. Customer for 7 years or so, but since I didn't talk to CS/Retention, I don't think that factored in.

Im paying $20 for the Android plan. You need to talk to retention/customer loyalty department to get it. Some people may only be able to get $25... it really depends on the rep you get and how long you have been with Tmo.

$20 Android loyalty data plan here.
Call T-Mobile Toll Free, hit 0 and say you want to cancel account.
That will get you to the retentions department. They are the ones authorized to give out special loyalty plans like that.

as others said. talk to retentions. if you have been w tmobile for a while you have a better chance.
I have $25 data plan which includes 400 texts
My wife had $35 data plan which includes unlimited texts

lexluthor said:
$20 Android loyalty data plan here.
Call T-Mobile Toll Free, hit 0 and say you want to cancel account.
That will get you to the retentions department. They are the ones authorized to give out special loyalty plans like that.
Click to expand...
Click to collapse
I read this post then 15 minutes later had that plan on our family plan for people with data

lexluthor said:
$20 Android loyalty data plan here.
Call T-Mobile Toll Free, hit 0 and say you want to cancel account.
That will get you to the retentions department. They are the ones authorized to give out special loyalty plans like that.
Click to expand...
Click to collapse
Hmm.. I barely renewed my 2-year contract this past summer to get new phones. Would they only help you change to the $20 loyalty plan after your contract expires because they know you'll have to pay the etf if you cancel now?
I am a loyalty customer btw.

ionic7 said:
I read this post then 15 minutes later had that plan on our family plan for people with data
Click to expand...
Click to collapse
Were you still on contract?

Ok, guys, I owe you one. Talked with TMo Customer Service and the guy said he'd see what he could do. Came back to the phone and said, "Sorry, no better deal I'm able to offer, but I'll send you over to the Customer Loyalty folks." Thirty seconds later I was on the $20 plan.

Yes! It worked for me too; now i have the $20 data for both android phones on the account. But I was required to switch to a "loyalty plan", which is 3000 minutes + unlimited text for $110/mo, while i had the 1500 minute (no text) plan for $80.
So i saved $20 on smartphone web and paying $30 more for double the minutes + text.
In the end, I'm paying $10 extra on the bill...
Did any else have to switch to a 3000 minute loyalty plan in order to apply loyalty web on a family plan?

qzmp010 said:
Yes! It worked for me too; now i have the $20 data for both android phones on the account. But I was required to switch to a "loyalty plan", which is 3000 minutes + unlimited text for $110/mo, while i had the 1500 minute (no text) plan for $80.
So i saved $20 on smartphone web and paying $30 more for double the minutes + text.
In the end, I'm paying $10 extra on the bill...
Did any else have to switch to a 3000 minute loyalty plan in order to apply loyalty web on a family plan?
Click to expand...
Click to collapse
I think you got pwned

It is called preferred android unlimited web.
No contract changes needed.
My plan:
Preferred 600 familytime unlimited n/w m2m $49.99
Preferred unlimited family text $9.99
Preferred android unlimited web $20.00
2x additional line $9.99 each
10% corporate discount
Just talk to retentions (say cancel via the automated sys), it helps to be a 8 year customer
Sent from my SGH-T959 using XDA App

funkiefresh said:
It is called preferred android unlimited web.
No contract changes needed.
My plan:
Preferred 600 familytime unlimited n/w m2m $49.99
Preferred unlimited family text $9.99
Preferred android unlimited web $20.00
2x additional line $9.99 each
10% corporate discount
Just talk to retentions (say cancel via the automated sys), it helps to be a 8 year customer
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I should've talked to retentions directly. I called 611 and the rep talked to retentions dept for me and then gave me that as my only offer.
The plan I had to change to has the same name as the regular plan, just $10 cheaper: Even More™ for Families 3000 Talk + Unlimited Text...
I'll try and see if they will change me onto a "preferred plan".

Update:
Called retentions and the rep said: "That's the only promotional plan being offered as of right now in my area. The most recent changes to the promotional plans took effect 11/15"

[Q] T-Mobile, Cancellation of flexpay, Confused to no end :(

I'm confused to no end...
I got a message from t-mobile, saying that my flexpay with 500 minutes and 5GB data plan, for which I pay $60 in total, will expire (actual message below). I have an unlocked Nexus One (and a single line) that I don't want to change; I use like 80-100 minutes, 2-3 text messages, and about 5GB of data with it in a month...
Can someone help me?
I don't understand whether I can stay with Flexpay or whether it will actually expire for good (and take the $50 I have $50 my flexaccount too --they're used when you overuse minutes).
Customer reps on 611 refuse to send me any documentation, don't tell me whether my plan will actually get cancelled or not, and pretty much act like they don't know anything and are reading from a script written for existing flexpay customers. (I'll be going to a store, but I don't trust them either. Me being a foreigner doesn't help...)
I'm looking at the options they provide (their plans online), and if I keep my 5GB data plan, everything that they have is more expensive... As in: their $50 "postpaid" plan includes 100MB or so data before getting throttled...
Could anyone suggest what I should do to keep a plan that costs $60 or less without sacrificing my $50 on that stupid flexaccount[1]?
[1] The $50 is leftover from having a long-distance (as in cross-pacific) relationship... Don't do it
[Message from t-mobile:
Response requested: your Flexpay rate plan will expire. Call 611 to update your account & get 1200 bonus minutes. Call 611 for details.]
Help? Please?
Thanks

Same problem - Cancellation of T-mobile Flexpay plan
Even I got a call few days ago and recently got a SMS stating that Flexpay plan will expire. Not sure if I can still continue? I dont want to be bound by 24 month contract. Either I might switch to pay as you go plan or switch to another provider.
Let me know if there any updates or work around here!!
Thanks!

AFAIK all flexpay plans WILL expire and you have some options....
1) Enter into a contract and go with the VALUE plans (cheaper monthly charges, NO SUBSIDIZED DEVICES)
2) Enter into a contract and get a regular postpaid plan (higher monthly charges, DEVICES AT SUBSIDIZED PRICES)
3) Pay as you go prepaid plans including a monthly option (I think...kinda like flex-pay)
http://prepaid-phones.t-mobile.com/monthly-4g-plans

I just got on a contract for a Value plan with two lines and it's quite possibly the most awesome thing ever.
I get:
1000 shared minutes
unlimited SMS
2GB of data per line
... for $95 + tax/fees/etc, per month. For two lines.
I had to buy the phones outright, sure, but the overall savings is significantly greater than had I gone on a "standard" contract with the device subsidy. Two lines on a standard contract, same 1000 shared minutes and SMS and data, would have cost $35 more per month (+ tax/fees/etc).
Before I was on an individual Even More Plus plan (which has been phased out, just like Flexpay) and paid $70 + tax every month, and my partner was on a Flexpay plan and paid $75 + tax every month. Of course, those plans had 5GB data, but we weren't actually using the 5GB--the 2GB option hadn't been created yet, and even when it was first formed, it wasn't any cheaper.
Now, seriously, we're getting cell service almost as cheap as a regional carrier with better devices and better service.