Sprint TEP - Nexus S General

So I'm looking to get on the nexus train with the prime in the fall, but until then I'm casually looking for a ns4g to tide me over. I''ve found one with a broken screen for pretty cheap, and I have TEP from Sprint, so here's my question: if I get the ns4g, activate it on my line, and then take it in for a repair, will they fix it free of charge or will I have to pay a deductible?
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They will repair or replace it with a refurb. They could be a stubborn and make you wait 30 days before they will touch it.
Sent from my Nexus S 4G using xda premium

you will not have to wait the 30 days , but you will have to pay a 100 deductible if the screen is broken.

steviee7 said:
you will not have to wait the 30 days , but you will have to pay a 100 deductible if the screen is broken.
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Thanks for the heads up. I guess I'll sav my $$ for the big one.
Sent from my Epig 4g using XDA Premium App

steviee7 said:
you will not have to wait the 30 days , but you will have to pay a 100 deductible if the screen is broken.
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Click to collapse
It actually depends how bad. If it is a minor crack less than so many inches they will repair or replace for free. If it is bad cracking or completely shattered then you would have to make an insurance claim
Sent from my Nexus S 4G using xda premium

Related

Bad news...

Just got the news...cracked screens aren't covered free of charge anymore
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kixcastillo77 said:
Just got the news...cracked screens aren't covered free of charge anymore
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NO WAY! WHAT? OH MY GOD! That is so old...
Really?? We had been covering cracked screens free with replacement or repair at our store. As of today we don't though.
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Yeah a buddy of mine just went through this with Sprint a week or so ago. Bummer though.
Not covered if you have the accidental damage or whatever sprint calls it coverage? Or you're saying you have to go through assurion and pay $100?
Can I still get mine fixed without insurance for $35?
Well now every cracked screen has to be replaced through insurance claim with $100 deductible. Pretty much back to how things used to be.
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Hmm... Wonder what sprint is going to do with all the surplus of screens in inventory... Were they losing too much $$ on these repairs?
If you have the right tools (wedges and torx bits), how difficult is it to swap a screen out?
gpz1100 said:
Hmm... Wonder what sprint is going to do with all the surplus of screens in inventory... Were they losing too much $$ on these repairs?
If you have the right tools (wedges and torx bits), how difficult is it to swap a screen out?
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Click to collapse
Its fairly easy. Three or four minutes at the most
Sent from my PC36100 using XDA App
I'm not really sure I believe this until Sprint says so. That was one of the big points of the warranty change a few months ago, I doubt they would change it back this quick.
akarol said:
NO WAY! WHAT? OH MY GOD! That is so old...
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You're kinda lame
kixcastillo77 said:
Its fairly easy. Three or four minutes at the most
Sent from my PC36100 using XDA App
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Click to collapse
Yea but how much does the screen cost Sprint and does the $35 we pay offset that cost? That is the real question.
delete.......
Id post you the proof but im pretty sure ill get in trouble lol
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When compusa was around, we charged $25-50 to install memory. Took long to get the machine unpackaged than to pop the memory in... Labor is labor...
Someone should do a diy on screen replacement
Sent from the Evo 4G
mbaseball3 said:
Someone should do a diy on screen replacement
Sent from the Evo 4G
Click to expand...
Click to collapse
If you have the screen its really easy...just four t4 screws outside and one small phillips inside.
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http://www.amazon.com/HTC-Evo-Replacement-LCD-Screen/dp/tech-data/B00427SHXO
Wonder if this includes the digitizer too...
gpz1100 said:
http://www.amazon.com/HTC-Evo-Replacement-LCD-Screen/dp/tech-data/B00427SHXO
Wonder if this includes the digitizer too...
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Click to collapse
Nope it doesn't. Right under it it'll tell you better together buy this with digitizer for 70 lol
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I just had a Evo replaced 2 days ago due to a cracked screen. There was no insurance on the line. They charged me 35$ and handed me a new phone. This was in Southern Indiana. Whole process took about 15 minutes at a corporate store.
Edit: Sorry still working on my reading comprehension. Missed the FREE part.

What is the insurance fee 4 new epic?

Let's say I lost my phone, when I ask sprint for a replacement how much would it be?
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Fire n mage said:
Let's say I lost my phone, when I ask sprint for a replacement how much would it be?
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
$100.......
steviee7 said:
$100.......
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Thanks lol I was wondering if it went down like the price for the epic with 2 year contract =
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Nope all smartphones carry a $100 deductible now. And they always consider full retail price which is like $499 still.
Sent from my SPH-D700 using XDA App
i just got me an replacement last week.. came the next day..lol
txtmikhail said:
i just got me an replacement last week.. came the next day..lol
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Click to collapse
Do a claim for a bill, lol
Sent from my MB855 using xda premium
20% deductible on the total value of the insured device?
Wouldn't it suck if you had to pay 20% of your car when you got into an accident?
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Lord-Anubis said:
20% deductible on the total value of the insured device?
Wouldn't it suck if you had to pay 20% of your car when you got into an accident?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
Many health plans make you pay ~20% of the total bill.
Lord-Anubis said:
20% deductible on the total value of the insured device?
Wouldn't it suck if you had to pay 20% of your car when you got into an accident?
Sent from my SPH-D700 using XDA App
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Click to collapse
If you choose a $1000 deductible on your car and it is only worth $5000 in the blue book...that's 20%. You get what you pay for. Best Buy insurance has no deductible but costs more. They also don't cover lost or stolen.
I got my wife a used Epic on swappa.com for $165 about 3 months ago.
Sent from my SPH-D700 using xda premium
Yeah I picked up my epic on ebay practically new for 165 about two months ago, then sold my evo shift for 200 cause sprint wouldn't just switch me to this phone even though they offered me nexus. Just gotta make sure its got a clear esn. So id say by the end of the year u should prolly drop ur insurance cause even if u gotta pick up another one it would be around 100 for this phone anyways sprint usually sends u a referb anyways. Terrible and good part of android phones depending on how u look at it is they lose most of their value by 6 to 8 months after being released.
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kennyglass123 said:
If you choose a $1000 deductible on your car and it is only worth $5000 in the blue book...that's 20%. You get what you pay for. Best Buy insurance has no deductible but costs more. They also don't cover lost or stolen.
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Being the son of an insurance agent, I can say that people who choose $1000 deductibles have ****ty agents. My mom would have fully explained the cost differential, as the difference is not that much per month.
Using your analogy downplays the severity, My car was 20k used. if I had to pay $4000 in the event of an accident i'd have some problems...
As it stands now, I only have to pay $250.
If asurion offered more than one policy, I would choose one that gives me the best advantage...
Ah but to avoid a 25% increase in your policy would you have accepted a change to a $500 deductible? Assurion used to be $50 regardless of phone. Now phones cost a LOT more and are a hot item to steal. Since they cover theft rather than increase the monthly cost to $12 they went the way of an increased deductible. I guess they could have kept the cost down if they removed the lost or stolen part.
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Women!!

So just got home and found out the wife dropped her phone and broke the gorilla glass. It was in a Seido Active X case.
She took it to a repair center and they said no insurance, buy a new phone.
Haven't several people on here gotten this issue fixed for like $35? Contract not up for like a year, so full price not an option.
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frostedunit said:
So just got home and found out the wife dropped her phone and broke the gorilla glass. It was in a Seido Active X case.
She took it to a repair center and they said no insurance, buy a new phone.
Haven't several people on here gotten this issue fixed for like $35? Contract not up for like a year, so full price not an option.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
$35 if you have TEP
XxLostSoulxX said:
$35 if you have TEP
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I didn't, and it cost me $35 for a replacement.
Should be free with TEP $35 w/o ...
but i believe recently sprint has changed their view on this and no longer replacing screens so cheap
iSaint said:
Should be free with TEP $35 w/o ...
but i believe recently sprint has changed their view on this and no longer replacing screens so cheap
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LOL ... Love the New Banner , iSaint
​
Yeah the $35 is not for accidental damage. That is exactly what the insurance is for....sorry. You can find one on Ebay for about $125.
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Actually, if the crack is more than an inch they dont have to touch it. I just replaced my glass and i have TEP. Charged me the $100 deductible because it was more than an inch. Trust me i went round and round trying to get it done for free.
Sent from my GT-P7310 using XDA
Thanks guys. I knew somebody had gotten theirs done w/o TEP.
Wife just called her cousin's husband who works for Sprint and he said they've cracked down on replacing Epic hardware. He is gonna check to see what he can do tomorrow so I'm crossing my fingers.
If nothing else, it's back to the Rumor 2 for her!!
Sent from my SPH-D700 using Tapatalk
frostedunit said:
Thanks guys. I knew somebody had gotten theirs done w/o TEP.
Wife just called her cousin's husband who works for Sprint and he said they've cracked down on replacing Epic hardware. He is gonna check to see what he can do tomorrow so I'm crossing my fingers.
If nothing else, it's back to the Rumor 2 for her!!
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
That'll learn her...lol. Good luck. I hope he gets it fixed for her...hate to see an Epic go down like that.
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kennyglass123 said:
That'll learn her...lol. Good luck. I hope he gets it fixed for her...hate to see an Epic go down like that.
Sent from my SPH-D700 using xda premium
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It's not like she made use of it, what with it being bone stock and all.
I thought about adding a line and getting myself a new phone, but the development for the other phones is awful!!
Sent from my SPH-D700 using Tapatalk
I would check out indy cellular repair... h t t p : / / indycrc . c o m /
they can give you an idea on cost vs buying a new or used phone. You can mail it to them or if you are in indy you can drop it off.
TexasEpic4G said:
LOL ... Love the New Banner , iSaint
​
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Haha thanks bro .. It's a real team btw
https://twitter.com/#!/tt_android
Umm assurion $100 maybe only $50 now
jbadboy2007 said:
Umm assurion $100 maybe only $50 now
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He had no insurance Jbad.
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kennyglass123 said:
He had no insurance Jbad.
Sent from my SAMSUNG-SGH-I717 using xda premium
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Click to collapse
Sorry op I missed that. I'm not really flaming you but to own a $500 phone and not insure it for $7 a mth is idiocy
jbadboy2007 said:
Sorry op I missed that. I'm not really flaming you but to own a $500 phone and not insure it for $7 a mth is idiocy
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Yeah I keep saying I need insurance, but between the 2 of us, we've had 9 phones over the last 10 years and this is the first one that has ever been broken (other than warranty issues).
Sent from my SPH-D700 using Tapatalk
frostedunit said:
Yeah I keep saying I need insurance, but between the 2 of us, we've had 9 phones over the last 10 years and this is the first one that has ever been broken (other than warranty issues).
Sent from my SPH-D700 using Tapatalk
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So you saved $1680. You can afford the repair or to buy a used one and still smile at your savings.
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jbadboy2007 said:
Umm assurion $100 maybe only $50 now
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Click to collapse
100$ for smart phone only 50$ for non smart phone
tell her to live with it and think about her poor defenseless phone every time she makes a phone call.. Or worse case, buy her a flip phone..
or you could try buying a bad ESN phone off ebay and see about switching the glass.. Maybe you could find a tutorial somewhere.. Either way.. good luck
Samsung does repairs too. Might call them and see how much.
Sent from my SPH-D700 using XDA

Sprint Epic4g repair/replace

You guys know how much Sprint replacing our Epic4Gs for w/ insurance these days? $100?
Also, you think they'd let me switch phones instead? I'm trying to wait out thus galaxy S3 but my severely cracked screen is bothering me.
Sent from my SPH-D700 using XDA
Yep replacement will be 100
And its a maybe depending on your rep... but most likely no.
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Gotta love bestbuy. Free replacements all day.
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I dont get how you end out paying that much. Ive only had to pay $35 for a replacement and i didnt have a warranty or anything.
Sent from my Galaxy Tab 10.1
|| Acer || said:
I dont get how you end out paying that much. Ive only had to pay $35 for a replacement and i didnt have a warranty or anything.
Sent from my Galaxy Tab 10.1
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OP has a cracked screen - that and water damage takes deductible to $100 with asurion. If the phone (ie a replacement) is still under its 1 year warranty, and doesn't have one of the above 2 issues then Asurion will swap it for free.
My space bar is split down the middle (still works just annoying), my battery won't hold a charge, every now and then while charging several battery widgets showed the batter charged but loosing power, one of those 3 triangle things (where the battery is, the part that touches the gold squares on the batter) is bent.
Will I have to pay $100 or can I get a new epic free? I had this phone since February 2011 (or 2010 I forget but it was the february after the phone came out)
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Take a pick and press in on one of the ext antenna port. This will kill you signal and they will say hardware and replace it for $35. If you have water or broken screen, no luckat all. Simple.
Sent from my SPH-P100
XtaC318 said:
Gotta love bestbuy. Free replacements all day.
Sent from my SPH-D700 using xda premium
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Click to collapse
They wouldn't replace mine when I lost it. Signed up for Sprint insurance and now it's only $100.
Its a waste of a $100. Hopefully the Nexus comes out at a good price.
Quicksand Jesus said:
They wouldn't replace mine when I lost it. Signed up for Sprint insurance and now it's only $100.
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They don't replace lost phones that's why we never used bestbuy
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Fire n mage said:
They don't replace lost phones that's why we never used bestbuy
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Or that's why you be responsible and don't misplace your phone.
Sent from my SPH-D700 using xda premium
Just dropped my phone and cracked the screen. Should I file for a replacement or get one off of eBay?
younggangsta_s said:
Just dropped my phone and cracked the screen. Should I file for a replacement or get one off of eBay?
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Click to collapse
Almost the same money in all ways. If you didnt brake the screen and just the glass, youll prob break it trying to replace it. Also it wont feed the same after you get it that far apart. I would say Ebay and switch the board out. Insurance if you got it. Like I said tho, about the same money. Global Direct is the best place for parts. A few bucks higher than ebay but 100% genuine and will have the adhesive made for it. PM me if you need a price, they hide them.
Sent from my SPH-P100 using Tapatalk 2

Anyone planning on buying a warranty?

OK so I bought my nexus 7 thru staples yesterday. I usually don't buy store warranties but they suckered me into getting a 1yr warranty with accidental coverage for 40 bucks. He said as long as I don't activate it I can return it. Now I can say my nexus seems fine. No screen lifts or dead spots so I think I lucked out there. I'm just wondering if that warranty is worth holding onto. Will these notorious issues pop up later in ownership? I mean honestly its a piece of mind for like less then 3 bucks a month I guess.
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lunercrab said:
OK so I bought my nexus 7 thru staples yesterday. I usually don't buy store warranties but they suckered me into getting a 1yr warranty with accidental coverage for 40 bucks. He said as long as I don't activate it I can return it. Now I can say my nexus seems fine. No screen lifts or dead spots so I think I lucked out there. I'm just wondering if that warranty is worth holding onto. Will these notorious issues pop up later in ownership? I mean honestly its a piece of mind for like less then 3 bucks a month I guess.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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No one knows. This is googles first tablet and I believed they rushed Asus to produce this in 4 months. Only time will tell.
Sent from my SPH-D710 using XDA
Should have went with a Square trade warranty. They are doing a special right now where you can get 2 years accidental coverage for $40
http://www.squaretrade.com/nexus7?ccode=bs_war_vc_040
Sent from my Nexus 7 using xda app-developers app
hawleyncsu said:
Should have went with a Square trade warranty. They are doing a special right now where you can get 2 years accidental coverage for $40
http://www.squaretrade.com/nexus7?ccode=bs_war_vc_040
Sent from my Nexus 7 using xda app-developers app
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Sweet didn't even think of them. Looks like ill go with that instead since both warranties have no deductible.
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