Sprint Epic4g repair/replace - Epic 4G General

You guys know how much Sprint replacing our Epic4Gs for w/ insurance these days? $100?
Also, you think they'd let me switch phones instead? I'm trying to wait out thus galaxy S3 but my severely cracked screen is bothering me.
Sent from my SPH-D700 using XDA

Yep replacement will be 100
And its a maybe depending on your rep... but most likely no.
Sent from my SPH-D710 using Tapatalk

Gotta love bestbuy. Free replacements all day.
Sent from my SPH-D700 using xda premium

I dont get how you end out paying that much. Ive only had to pay $35 for a replacement and i didnt have a warranty or anything.
Sent from my Galaxy Tab 10.1

|| Acer || said:
I dont get how you end out paying that much. Ive only had to pay $35 for a replacement and i didnt have a warranty or anything.
Sent from my Galaxy Tab 10.1
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Click to collapse
OP has a cracked screen - that and water damage takes deductible to $100 with asurion. If the phone (ie a replacement) is still under its 1 year warranty, and doesn't have one of the above 2 issues then Asurion will swap it for free.

My space bar is split down the middle (still works just annoying), my battery won't hold a charge, every now and then while charging several battery widgets showed the batter charged but loosing power, one of those 3 triangle things (where the battery is, the part that touches the gold squares on the batter) is bent.
Will I have to pay $100 or can I get a new epic free? I had this phone since February 2011 (or 2010 I forget but it was the february after the phone came out)
Sent from my SPH-D700 using Tapatalk

Take a pick and press in on one of the ext antenna port. This will kill you signal and they will say hardware and replace it for $35. If you have water or broken screen, no luckat all. Simple.
Sent from my SPH-P100

XtaC318 said:
Gotta love bestbuy. Free replacements all day.
Sent from my SPH-D700 using xda premium
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Click to collapse
They wouldn't replace mine when I lost it. Signed up for Sprint insurance and now it's only $100.

Its a waste of a $100. Hopefully the Nexus comes out at a good price.

Quicksand Jesus said:
They wouldn't replace mine when I lost it. Signed up for Sprint insurance and now it's only $100.
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Click to collapse
They don't replace lost phones that's why we never used bestbuy
Sent from my SPH-D700 using xda premium

Fire n mage said:
They don't replace lost phones that's why we never used bestbuy
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Or that's why you be responsible and don't misplace your phone.
Sent from my SPH-D700 using xda premium

Just dropped my phone and cracked the screen. Should I file for a replacement or get one off of eBay?

younggangsta_s said:
Just dropped my phone and cracked the screen. Should I file for a replacement or get one off of eBay?
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Click to collapse
Almost the same money in all ways. If you didnt brake the screen and just the glass, youll prob break it trying to replace it. Also it wont feed the same after you get it that far apart. I would say Ebay and switch the board out. Insurance if you got it. Like I said tho, about the same money. Global Direct is the best place for parts. A few bucks higher than ebay but 100% genuine and will have the adhesive made for it. PM me if you need a price, they hide them.
Sent from my SPH-P100 using Tapatalk 2

Related

Bad news...

Just got the news...cracked screens aren't covered free of charge anymore
Sent from my PC36100 using XDA App
kixcastillo77 said:
Just got the news...cracked screens aren't covered free of charge anymore
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
NO WAY! WHAT? OH MY GOD! That is so old...
Really?? We had been covering cracked screens free with replacement or repair at our store. As of today we don't though.
Sent from my PC36100 using XDA App
Yeah a buddy of mine just went through this with Sprint a week or so ago. Bummer though.
Not covered if you have the accidental damage or whatever sprint calls it coverage? Or you're saying you have to go through assurion and pay $100?
Can I still get mine fixed without insurance for $35?
Well now every cracked screen has to be replaced through insurance claim with $100 deductible. Pretty much back to how things used to be.
Sent from my PC36100 using XDA App
Hmm... Wonder what sprint is going to do with all the surplus of screens in inventory... Were they losing too much $$ on these repairs?
If you have the right tools (wedges and torx bits), how difficult is it to swap a screen out?
gpz1100 said:
Hmm... Wonder what sprint is going to do with all the surplus of screens in inventory... Were they losing too much $$ on these repairs?
If you have the right tools (wedges and torx bits), how difficult is it to swap a screen out?
Click to expand...
Click to collapse
Its fairly easy. Three or four minutes at the most
Sent from my PC36100 using XDA App
I'm not really sure I believe this until Sprint says so. That was one of the big points of the warranty change a few months ago, I doubt they would change it back this quick.
akarol said:
NO WAY! WHAT? OH MY GOD! That is so old...
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Click to collapse
You're kinda lame
kixcastillo77 said:
Its fairly easy. Three or four minutes at the most
Sent from my PC36100 using XDA App
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Click to collapse
Yea but how much does the screen cost Sprint and does the $35 we pay offset that cost? That is the real question.
delete.......
Id post you the proof but im pretty sure ill get in trouble lol
Sent from my PC36100 using XDA App
When compusa was around, we charged $25-50 to install memory. Took long to get the machine unpackaged than to pop the memory in... Labor is labor...
Someone should do a diy on screen replacement
Sent from the Evo 4G
mbaseball3 said:
Someone should do a diy on screen replacement
Sent from the Evo 4G
Click to expand...
Click to collapse
If you have the screen its really easy...just four t4 screws outside and one small phillips inside.
Sent from my PC36100 using XDA App
http://www.amazon.com/HTC-Evo-Replacement-LCD-Screen/dp/tech-data/B00427SHXO
Wonder if this includes the digitizer too...
gpz1100 said:
http://www.amazon.com/HTC-Evo-Replacement-LCD-Screen/dp/tech-data/B00427SHXO
Wonder if this includes the digitizer too...
Click to expand...
Click to collapse
Nope it doesn't. Right under it it'll tell you better together buy this with digitizer for 70 lol
Sent from my PC36100 using XDA App
I just had a Evo replaced 2 days ago due to a cracked screen. There was no insurance on the line. They charged me 35$ and handed me a new phone. This was in Southern Indiana. Whole process took about 15 minutes at a corporate store.
Edit: Sorry still working on my reading comprehension. Missed the FREE part.

Sprint TEP

So I'm looking to get on the nexus train with the prime in the fall, but until then I'm casually looking for a ns4g to tide me over. I''ve found one with a broken screen for pretty cheap, and I have TEP from Sprint, so here's my question: if I get the ns4g, activate it on my line, and then take it in for a repair, will they fix it free of charge or will I have to pay a deductible?
Sent from my Transformer TF101 using xda premium
They will repair or replace it with a refurb. They could be a stubborn and make you wait 30 days before they will touch it.
Sent from my Nexus S 4G using xda premium
you will not have to wait the 30 days , but you will have to pay a 100 deductible if the screen is broken.
steviee7 said:
you will not have to wait the 30 days , but you will have to pay a 100 deductible if the screen is broken.
Click to expand...
Click to collapse
Thanks for the heads up. I guess I'll sav my $$ for the big one.
Sent from my Epig 4g using XDA Premium App
steviee7 said:
you will not have to wait the 30 days , but you will have to pay a 100 deductible if the screen is broken.
Click to expand...
Click to collapse
It actually depends how bad. If it is a minor crack less than so many inches they will repair or replace for free. If it is bad cracking or completely shattered then you would have to make an insurance claim
Sent from my Nexus S 4G using xda premium

Women!!

So just got home and found out the wife dropped her phone and broke the gorilla glass. It was in a Seido Active X case.
She took it to a repair center and they said no insurance, buy a new phone.
Haven't several people on here gotten this issue fixed for like $35? Contract not up for like a year, so full price not an option.
Sent from my SPH-D700 using Tapatalk
frostedunit said:
So just got home and found out the wife dropped her phone and broke the gorilla glass. It was in a Seido Active X case.
She took it to a repair center and they said no insurance, buy a new phone.
Haven't several people on here gotten this issue fixed for like $35? Contract not up for like a year, so full price not an option.
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
$35 if you have TEP
XxLostSoulxX said:
$35 if you have TEP
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Click to collapse
I didn't, and it cost me $35 for a replacement.
Should be free with TEP $35 w/o ...
but i believe recently sprint has changed their view on this and no longer replacing screens so cheap
iSaint said:
Should be free with TEP $35 w/o ...
but i believe recently sprint has changed their view on this and no longer replacing screens so cheap
Click to expand...
Click to collapse
LOL ... Love the New Banner , iSaint
​
Yeah the $35 is not for accidental damage. That is exactly what the insurance is for....sorry. You can find one on Ebay for about $125.
Sent from my SAMSUNG-SGH-I717 using xda premium
Actually, if the crack is more than an inch they dont have to touch it. I just replaced my glass and i have TEP. Charged me the $100 deductible because it was more than an inch. Trust me i went round and round trying to get it done for free.
Sent from my GT-P7310 using XDA
Thanks guys. I knew somebody had gotten theirs done w/o TEP.
Wife just called her cousin's husband who works for Sprint and he said they've cracked down on replacing Epic hardware. He is gonna check to see what he can do tomorrow so I'm crossing my fingers.
If nothing else, it's back to the Rumor 2 for her!!
Sent from my SPH-D700 using Tapatalk
frostedunit said:
Thanks guys. I knew somebody had gotten theirs done w/o TEP.
Wife just called her cousin's husband who works for Sprint and he said they've cracked down on replacing Epic hardware. He is gonna check to see what he can do tomorrow so I'm crossing my fingers.
If nothing else, it's back to the Rumor 2 for her!!
Sent from my SPH-D700 using Tapatalk
Click to expand...
Click to collapse
That'll learn her...lol. Good luck. I hope he gets it fixed for her...hate to see an Epic go down like that.
Sent from my SPH-D700 using xda premium
kennyglass123 said:
That'll learn her...lol. Good luck. I hope he gets it fixed for her...hate to see an Epic go down like that.
Sent from my SPH-D700 using xda premium
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Click to collapse
It's not like she made use of it, what with it being bone stock and all.
I thought about adding a line and getting myself a new phone, but the development for the other phones is awful!!
Sent from my SPH-D700 using Tapatalk
I would check out indy cellular repair... h t t p : / / indycrc . c o m /
they can give you an idea on cost vs buying a new or used phone. You can mail it to them or if you are in indy you can drop it off.
TexasEpic4G said:
LOL ... Love the New Banner , iSaint
​
Click to expand...
Click to collapse
Haha thanks bro .. It's a real team btw
https://twitter.com/#!/tt_android
Umm assurion $100 maybe only $50 now
jbadboy2007 said:
Umm assurion $100 maybe only $50 now
Click to expand...
Click to collapse
He had no insurance Jbad.
Sent from my SAMSUNG-SGH-I717 using xda premium
kennyglass123 said:
He had no insurance Jbad.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Sorry op I missed that. I'm not really flaming you but to own a $500 phone and not insure it for $7 a mth is idiocy
jbadboy2007 said:
Sorry op I missed that. I'm not really flaming you but to own a $500 phone and not insure it for $7 a mth is idiocy
Click to expand...
Click to collapse
Yeah I keep saying I need insurance, but between the 2 of us, we've had 9 phones over the last 10 years and this is the first one that has ever been broken (other than warranty issues).
Sent from my SPH-D700 using Tapatalk
frostedunit said:
Yeah I keep saying I need insurance, but between the 2 of us, we've had 9 phones over the last 10 years and this is the first one that has ever been broken (other than warranty issues).
Sent from my SPH-D700 using Tapatalk
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Click to collapse
So you saved $1680. You can afford the repair or to buy a used one and still smile at your savings.
Sent from my SAMSUNG-SGH-I717 using xda premium
jbadboy2007 said:
Umm assurion $100 maybe only $50 now
Click to expand...
Click to collapse
100$ for smart phone only 50$ for non smart phone
tell her to live with it and think about her poor defenseless phone every time she makes a phone call.. Or worse case, buy her a flip phone..
or you could try buying a bad ESN phone off ebay and see about switching the glass.. Maybe you could find a tutorial somewhere.. Either way.. good luck
Samsung does repairs too. Might call them and see how much.
Sent from my SPH-D700 using XDA

Anyone want a epic w/o a working screen?

Alright well I had these opening on the side of my epic form dropping it so much and one day I had it in the bathroom while the shower was running and I think the steam killed the screen. it slowly "Faded to black" literally it took like two days lol. It's been two weeks and Im finally calling it quits and getting a new one. Im considering sending it out if anyone wants to play with it, if you fix it I may be able to buy it from you at a reasonable price. But my main question is, does anyone want it?
stop!
Just wannna make sure you know how assurion works:
1. report a phone as broken
-required to send in device
-100 dollar deductible
2. report devices as lost
-phone blacklisted from all further sprint services, bad esn
-100 dollar deductible
3. report device as stolen
-require police report
-100 dollar deductible
-black listed esn.
I have a screen laying around. I'll totally grab it from you and fix it. PM me if your serious buddy.
Sent from my SPH-D700 using XDA
Fire n mage said:
Alright well I had these opening on the side of my epic form dropping it so much and one day I had it in the bathroom while the shower was running and I think the steam killed the screen. it slowly "Faded to black" literally it took like two days lol. It's been two weeks and Im finally calling it quits and getting a new one via asurion. Im considering sending it out if anyone wants to play with it, if you fix it I may be able to buy it from you at a reasonable price. But my main question is, does anyone want it?
Click to expand...
Click to collapse
I have one of these too. But I don't have insurance since the phone isn't worth the deductible. Just bought another. And it was cool watching it fade.
Sent from my SPH-D700 using Tapatalk 2
b16flybye said:
I have a screen laying around. I'll totally grab it from you and fix it. PM me if your serious buddy.
Sent from my SPH-D700 using XDA
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Click to collapse
Eh I think I toasted it now, don't dip your phone in 91% rubbing alcohol? Lol I figured I'd try it since I was getting a new phone anyways. Now theres a blotch of rainbow in the middle lmao. Thanks for the offer though.
I replaced basically my whole phone for 48 bux.
http://www.ebay.com/itm/230779485447
And, new screens can be had for $37.50.
http://www.ebay.com/itm/300695619788
On another note, I would love to take the phone, i'll even pay shipping!
Kitteh298 said:
I replaced basically my whole phone for 48 bux.
http://www.ebay.com/itm/230779485447
And, new screens can be had for $37.50.
http://www.ebay.com/itm/300695619788
On another note, I would love to take the phone, i'll even pay shipping!
Click to expand...
Click to collapse
Nice job hahaha, and thanks for the links, I think ill give it up though, but I do warn you, I think it is toasted. The phone does still power up and I know it functions fully, but the screen is black, and there's a blotch of rainbow now (in the light) from a "alcohol bath"
Sent from my SPH-D700 using xda premium
Fire n mage said:
Nice job hahaha, and thanks for the links, I think ill give it up though, but I do warn you, I think it is toasted. The phone does still power up and I know it functions fully, but the screen is black, and there's a blotch of rainbow now (in the light) from a "alcohol bath"
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Well I could so use it for the glass mines spider webbed and wouldn't mind taking if you want to help a brother out
Sent from my SPH-D700 using Tapatalk 2
rulyskull said:
Well I could so use it for the glass mines spider webbed and wouldn't mind taking if you want to help a brother out
Sent from my SPH-D700 using Tapatalk 2
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Click to collapse
I could do that, there's not any noticable blemishes on it. If you honestly need it I think that takes priority over just having it. No offense Kitteh .
Sent from my SPH-D700 using xda premium
You can't replace just the glass bro... but if you want it, You can has. I have a epic with a shattered screen. I figured the main board out of this one would be good. I would love to have it
Sent from my Samsung Epic using Tapatalk 2
Kitteh298 said:
You can't replace just the glass bro... but if you want it, You can has. I have a epic with a shattered screen. I figured the main board out of this one would be good. I would love to have it
Sent from my Samsung Epic using Tapatalk 2
Click to expand...
Click to collapse
Crap that's right I did remember reading that the touch screen and screen its self is almost impossible to get apart, so if kitteh wants he he can't have it I don't mind
Sent from my SPH-D700 using Tapatalk 2
Well then, how do you want to do this? I could PayPal you some cash to ship.
Hmm, paypal sounds good, I have to setup my own account I've been meaning to lol I'm only 17 so I haven't needed one ill let you know when I got it all setup
Sent from my SPH-D700 using xda premium
Sounds good, I just turned 17, 8 days ago.
Sent from my Samsung Epic using Tapatalk 2
Kitteh298 said:
Sounds good, I just turned 17, 8 days ago.
Sent from my Samsung Epic using Tapatalk 2
Click to expand...
Click to collapse
Its a present then and pft 17 year old I'm turning 16 next week
Sent from my SPH-D700 using Tapatalk 2
Lol thanks. Are you about ready over there?
Sent from my Samsung Epic using Tapatalk 2
Complete Touchscreen and Keyboard Replacements
Alright people, here's the deal. If there's anyone out there with Sprint Samsung Epic 4G/D700s with LCDs which are defective, please PM me as I have the means as well as tools to replace them so you don't have to fork out $100 over to Asurion only to receive a reconditioned device back.
wireless.praying.mantis said:
Alright people, here's the deal. If there's anyone out there with Sprint Samsung Epic 4G/D700s with LCDs which are defective, please PM me as I have the means as well as tools to replace them so you don't have to fork out $100 over to Asurion only to receive a reconditioned device back.
Click to expand...
Click to collapse
A little late now XD but ill be sure to remember you in the future sir haha,
Alright Kitteh, I got my paypal set up, now I just gotta get the package ready n she how much shipping is, so just pm me your address and info when you're ready I suppose
Sent from my SPH-D700 using xda premium
I sent you a pm :3
Sweet, I can't send till Tuesday but ill make sure I have it ready haha
Sent from my SPH-D700 using xda premium

Insurance

I have scroll down questions and answers for a while and I didn't see this question yet ,sorry if has been post before but I was wondering what insurance most of you got ?
pros and cons ?
BTW I'm on T-Mobile ,(not sure if it makes a difference)
I know most new phones are fragile not just the N4 so Im really thinking of getting insurance for this phone..
Thanks a lot
Sent from my Nexus 4 using xda app-developers app
I don't get any. I never drop my phone and I'm responsible so it doesn't get left at bars or restaurants.
If you're doing something where your phone has a chance of getting damaged like working out, running, playing basketball, etc., just leave it at home.
Sent from my iPad 4
Trust me , I over protect my investment as well , just got rid of my gs3 that I paid full retail price since the release date and it didn't have not one scratch NO where on the phone ,never dropped and clean it at least once a week ,but accidents do happen and to be honest I didn't really enjoy my s3 that way I should of cause I was really worried to drop it or scratch it so I always had a screen protector and a case so of course it made my display look different as well as the phone .
Sent from my Nexus 4 using xda app-developers app
Unfortunate Event
I bought insurance because the last phone I had had a defect in the screen and it one day shattered. Anyway, I bought the nexus 4 and love it. Had it in a case until the other day. Dropped it right out of my vehicle when I got up. Slid on the pavement a good ways. Well the top right of the screen shattered and left half my touchscreen unresponsive. The back of the phone looked like brand new. Then I guess it put too much pressure on the screen while in my pocket and cracked even more down the rest of the screen. Now the whole touchscreen doesn't work. Ordered a replacement through my insurance costing me $150. It is unfortunate, but I am only paying like half of what a new one costs. =(
Razius said:
I bought insurance because the last phone I had had a defect in the screen and it one day shattered. Anyway, I bought the nexus 4 and love it. Had it in a case until the other day. Dropped it right out of my vehicle when I got up. Slid on the pavement a good ways. Well the top right of the screen shattered and left half my touchscreen unresponsive. The back of the phone looked like brand new. Then I guess it put too much pressure on the screen while in my pocket and cracked even more down the rest of the screen. Now the whole touchscreen doesn't work. Ordered a replacement through my insurance costing me $150. It is unfortunate, but I am only paying like half of what a new one costs. =(
Click to expand...
Click to collapse
What insurance do you have ?
Sent from my Nexus 4 using xda app-developers app
I have insurance through tmo and I have a rugged case on my n4...personally I like the look and feel of it. Id like to also add that I am responsible with my phone but things happen, that's why its called an accident because its unintentional.
I'd rather pay the 7 bucks a month and sleep better after all that's what insurance is about, no?
Sent from my Nexus 4 using xda app-developers app
3dupunk said:
I have insurance through tmo and I have a rugged case on my n4...personally I like the look and feel of it. Id like to also add that I am responsible with my phone but things happen, that's why its called an accident because its unintentional.
I'd rather pay the 7 bucks a month and sleep better after all that's what insurance is about, no?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Did you get your phone thru T-Mobile ? I got mine thru Google so not sure if they can offer insurance to me or not.
Sent from my Nexus 4 using xda app-developers app
Found some info... thanks everyone ..
Sent from my Nexus 4 using xda app-developers app
I over protect my investment as well
g2uzer said:
Did you get your phone thru T-Mobile ? I got mine thru Google so not sure if they can offer insurance to me or not.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Got mine from Google but I also have T-Mobile insurance
Sent from my Nexus 4 using xda premium
simonb255 said:
Got mine from Google but I also have T-Mobile insurance
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Just called T Mobile and they said they don't offer it if you bought it through google they off for the extended warranty is but not the insurance
Sent from my Nexus 4 using xda app-developers app
hufqnjhu said:
I over protect my investment as well
Click to expand...
Click to collapse
What insurance do you have?
Sent from my Nexus 4 using xda app-developers app
g2uzer said:
Did you get your phone thru T-Mobile ? I got mine thru Google so not sure if they can offer insurance to me or not.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Google
Sent from my Nexus 4 using xda app-developers app
---------- Post added at 07:39 PM ---------- Previous post was at 07:33 PM ----------
g2uzer said:
Just called T Mobile and they said they don't offer it if you bought it through google they off for the extended warranty is but not the insurance
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
They must have changed their policy because I got insurance on my phone and I bought it through Google. Also, I was never told that it was an extended warranty nor was it even brought up in our conversation.
Sent from my Nexus 4 using xda app-developers app
Let me tell a tale regarding the insurance... I bought the insurance on my last phone, a Vibrant, and will never, ever buy it again.
About 6 months into having my Vibrant, I get a text one day saying something to the effect of: "please return the damaged hardware in order to avoid charges on your phone bill." I call T-mobile and tell them about the text, they say they don't know about the text (turns out they were correct - Asurion sends out the texts), and assure me that it was probably a mistake and that should be the end of it. Two months later, I open up my T-mobile bill and there are TWO charges for 275.00 a piece. This begins a nightmare of epic proportions. Some low life scum had somehow gotten my insurance info and had managed to file two claims on my insurance and had in essence purchased 2 Vibrants for 125 bucks a piece. After literally HOURS on the phone with both T-mobile and Asurion, I finally managed to get the charges wiped and things cleared up, but not before T-mobile threatened to send the outstanding charges to creditors. I thought the story was over - I even used the insurance to replace my Vibrant that had fallen on the pavement and shattered the screen.
Then, about 6 months later, it happened again. And not just once, but FOUR times. I begged and pleaded with Asurion to set some sort of alert on my account so that any new claims would be verified with me (btw it is incredibly easy to make a false claim against the insurance with basic account information. The kicker is that you can have the replacement phone shipped to ANY address simply by using the online claim form) after the first of the four false claims. They said there was nothing they could do. With each new claim, I had to spend hours on the phone. This was made doubly frustrating by the fact that I had indeed made the only legitimate claim against the insurance. Because T-mobile and Asurion are two completely separate companies, I got minimal cooperation to occur between the two. I will say that T-mobile was always patient and understanding throughout, but I think that had largely to do with the fact that I have been a Powertel/T-mobile customer since the mid-90s.
By the time I actually used the insurance, I was only saving 100 bucks off what a Vibrant would have cost me on Craigslist. I would have gladly paid 100 bucks to make all that trouble and frustration go away. Never again.

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