Hey guys... I'm rooted but my charging port happen to break... Should I unroot my evo before taking it in for insurance replacement? I was thinking of just dropping it in water? What should I do?
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Yes you should unroot just to be smart about it.
Why would you drop it in water?
So you have to pay the $100 deductible?!?
Either way I think I will pay the 100 dollars... I don't believe I have factory warranty....
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towncop1978 said:
Either way I think I will pay the 100 dollars... I don't believe I have factory warranty....
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You pay the $8 a month right?
That covers manufacturer defects.
Unless they see physical damage, they will cover it.
towncop1978 said:
Hey guys... I'm rooted but my charging port happen to break... Should I unroot my evo before taking it in for insurance replacement? I was thinking of just dropping it in water? What should I do?
Sent from my PC36100 using XDA Premium App
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If you did not physically break the soldering pads off of the board then a sprint repair center will replace your phone for free. If you did then they will tell you to file a claim.
Sent from my PC36100 using XDA Premium App
it's not a short term fix, but buy an external charger with a couple of extra batteries from China for $20. It will take a few weeks to get, but I never charge my phone, just switch batteries.
I do pay the insurance fee a month.... Now I'm looking to see where I can find the link to unroot my phone.... does anyone have it handy.... I used unrevoked... I think that was the name of it....
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towncop1978 said:
I do pay the insurance fee a month.... Now I'm looking to see where I can find the link to unroot my phone.... does anyone have it handy.... I used unrevoked... I think that was the name of it....
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http://forum.xda-developers.com/showthread.php?t=780141
I believe they broke off because I feel the plug move within the port itself...
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Thanks matty... I will try this tonight when I get home... Hope it works.....
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Can't you just open the phone and carefully solder the charging port back on? It should not be too difficult and you'll save a lot of time.
iwin2000 said:
Can't you just open the phone and carefully solder the charging port back on? It should not be too difficult and you'll save a lot of time.
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It's not that easy with the tiny boards on cell phones. You would have to be an expert at soldering and have specialized soldering equipment.
Charging port broke on mine also... Called Sprint to ask to replace it. You need to be stern when talking with the rep, this is a known defect of the EVO. And they will replace it at no charge as they did for me. I unrooted and had a replacement within 3 days. Hope this helps.
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Sprint changed their service thing, They will service rooted phones.
Just don't expect them to still be rooted.
Source: http://forum.xda-developers.com/showthread.php?t=1184290
Ophois said:
Sprint changed their service thing, They will service rooted phones.
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Unfortunately everyone's experience varies based on the store...even since the policy change.
Since unrooting takes only a few minutes its worth doing.
towncop1978 said:
I believe they broke off because I feel the plug move within the port itself...
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The port will move reguardless of which condition your port is in. The only way to know for sure is to open up the phone. Which a sprint repair center will do for free for you since you have tep.
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When I had my evo I had the same problem I called it in and had them send me one.
Sent from my Nexus S 4G using XDA Premium App
I returned 2 phones to a repair center and all I did was flash a rooted stock rom and they replaced two phones due to a charging port no questions asked
My charging port broke, unfortunately my battery was so low I couldn't unroot. Luckily the guy at the sprint store was nice enough to work with me on it anyway and replaced free. He said that they weren't supposed to repair rooted HTC phones (for whatever reason). So hope that you're able to unroot and avoid the hassle.
My charging port also broke. So I took it to my local sprint store and they told me to return it to stock condition and come back. So I hopped on xda and downloaded a couple of things and unrooted it right in front of him on the spot.
I suspected the guy behind the counter didn't mind too much since he was showing me his rooted EVO running CM7. I should have my new phone in a couple of days.
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Related
Just got the news...cracked screens aren't covered free of charge anymore
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kixcastillo77 said:
Just got the news...cracked screens aren't covered free of charge anymore
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NO WAY! WHAT? OH MY GOD! That is so old...
Really?? We had been covering cracked screens free with replacement or repair at our store. As of today we don't though.
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Yeah a buddy of mine just went through this with Sprint a week or so ago. Bummer though.
Not covered if you have the accidental damage or whatever sprint calls it coverage? Or you're saying you have to go through assurion and pay $100?
Can I still get mine fixed without insurance for $35?
Well now every cracked screen has to be replaced through insurance claim with $100 deductible. Pretty much back to how things used to be.
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Hmm... Wonder what sprint is going to do with all the surplus of screens in inventory... Were they losing too much $$ on these repairs?
If you have the right tools (wedges and torx bits), how difficult is it to swap a screen out?
gpz1100 said:
Hmm... Wonder what sprint is going to do with all the surplus of screens in inventory... Were they losing too much $$ on these repairs?
If you have the right tools (wedges and torx bits), how difficult is it to swap a screen out?
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Its fairly easy. Three or four minutes at the most
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I'm not really sure I believe this until Sprint says so. That was one of the big points of the warranty change a few months ago, I doubt they would change it back this quick.
akarol said:
NO WAY! WHAT? OH MY GOD! That is so old...
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You're kinda lame
kixcastillo77 said:
Its fairly easy. Three or four minutes at the most
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Yea but how much does the screen cost Sprint and does the $35 we pay offset that cost? That is the real question.
delete.......
Id post you the proof but im pretty sure ill get in trouble lol
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When compusa was around, we charged $25-50 to install memory. Took long to get the machine unpackaged than to pop the memory in... Labor is labor...
Someone should do a diy on screen replacement
Sent from the Evo 4G
mbaseball3 said:
Someone should do a diy on screen replacement
Sent from the Evo 4G
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If you have the screen its really easy...just four t4 screws outside and one small phillips inside.
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http://www.amazon.com/HTC-Evo-Replacement-LCD-Screen/dp/tech-data/B00427SHXO
Wonder if this includes the digitizer too...
gpz1100 said:
http://www.amazon.com/HTC-Evo-Replacement-LCD-Screen/dp/tech-data/B00427SHXO
Wonder if this includes the digitizer too...
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Nope it doesn't. Right under it it'll tell you better together buy this with digitizer for 70 lol
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I just had a Evo replaced 2 days ago due to a cracked screen. There was no insurance on the line. They charged me 35$ and handed me a new phone. This was in Southern Indiana. Whole process took about 15 minutes at a corporate store.
Edit: Sorry still working on my reading comprehension. Missed the FREE part.
You guys know how much Sprint replacing our Epic4Gs for w/ insurance these days? $100?
Also, you think they'd let me switch phones instead? I'm trying to wait out thus galaxy S3 but my severely cracked screen is bothering me.
Sent from my SPH-D700 using XDA
Yep replacement will be 100
And its a maybe depending on your rep... but most likely no.
Sent from my SPH-D710 using Tapatalk
Gotta love bestbuy. Free replacements all day.
Sent from my SPH-D700 using xda premium
I dont get how you end out paying that much. Ive only had to pay $35 for a replacement and i didnt have a warranty or anything.
Sent from my Galaxy Tab 10.1
|| Acer || said:
I dont get how you end out paying that much. Ive only had to pay $35 for a replacement and i didnt have a warranty or anything.
Sent from my Galaxy Tab 10.1
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OP has a cracked screen - that and water damage takes deductible to $100 with asurion. If the phone (ie a replacement) is still under its 1 year warranty, and doesn't have one of the above 2 issues then Asurion will swap it for free.
My space bar is split down the middle (still works just annoying), my battery won't hold a charge, every now and then while charging several battery widgets showed the batter charged but loosing power, one of those 3 triangle things (where the battery is, the part that touches the gold squares on the batter) is bent.
Will I have to pay $100 or can I get a new epic free? I had this phone since February 2011 (or 2010 I forget but it was the february after the phone came out)
Sent from my SPH-D700 using Tapatalk
Take a pick and press in on one of the ext antenna port. This will kill you signal and they will say hardware and replace it for $35. If you have water or broken screen, no luckat all. Simple.
Sent from my SPH-P100
XtaC318 said:
Gotta love bestbuy. Free replacements all day.
Sent from my SPH-D700 using xda premium
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They wouldn't replace mine when I lost it. Signed up for Sprint insurance and now it's only $100.
Its a waste of a $100. Hopefully the Nexus comes out at a good price.
Quicksand Jesus said:
They wouldn't replace mine when I lost it. Signed up for Sprint insurance and now it's only $100.
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They don't replace lost phones that's why we never used bestbuy
Sent from my SPH-D700 using xda premium
Fire n mage said:
They don't replace lost phones that's why we never used bestbuy
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Or that's why you be responsible and don't misplace your phone.
Sent from my SPH-D700 using xda premium
Just dropped my phone and cracked the screen. Should I file for a replacement or get one off of eBay?
younggangsta_s said:
Just dropped my phone and cracked the screen. Should I file for a replacement or get one off of eBay?
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Almost the same money in all ways. If you didnt brake the screen and just the glass, youll prob break it trying to replace it. Also it wont feed the same after you get it that far apart. I would say Ebay and switch the board out. Insurance if you got it. Like I said tho, about the same money. Global Direct is the best place for parts. A few bucks higher than ebay but 100% genuine and will have the adhesive made for it. PM me if you need a price, they hide them.
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I know this is unfixable but I want to see if you guys could know why this happened. A few months ago in winter 2012 my sister epic 4G got rained on and her battery is now pink. But nothing happened .now yesterday while she was charging her phone the charger blew and her micro USB port was broke. Just when you think it couldn't get worse when I let her use my battery I turn her phone on and it was bootlooping like crazy. When it finally booted It was stuck in safe mode and when you unlocked the phone it would reboot. I then went into recovery to wipe and it was frozen in recovery. Then when I reboot it (Battery Pull) kept rebooting into recovery. Then I kicked it out of recovery with the home button but the volume keys weren't working in recovery so I couldn't wipe. I think she has major bad luck. I never experienced something like this EVER. She in contract until July 2013 so she can't easily switch. She still in college so she needs her phone. Why do you think all this happened? She is also stock FC09 not rooted.
Sent from my SPH-D700 using xda app-developers app
Water damage doesn't immediately "show itself" sometimes... probably a delayed reaction to the water damage...
It is also possible the USB port is shorting which caused the charger to blow and the strange behavior. Try with the battery out, clean the phone port with 91% alcohol using a toothbrush. Let it dry for a half hour. Then see if you can get it into download mode and reflash stock FC09 through odin.
Ahh its done no responce with USB At all . Its officially Dead. When I wiggled the USB after cleaning the port like you said to get Odin to see it. No responce. I don't know what to tell her. She's gonna have to find an old sprint phone 1 Less Epic 4G .
Sent from my SPH-D700 using xda app-developers app
It's sad when an Epic goes down.
Moment of silence.
Sent from my SPH-L710 using xda premium
If I wasn't still on contract with mine I'd be willing to send it; maybe someone will be more generous than me...
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czechpunk said:
If I wasn't still on contract with mine I'd be willing to send it; maybe someone will be more generous than me...
Sent from my SPH-D700 using xda premium
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Actually, I have successfully unbricked my other epic, so now I have two.... I have 2 peoplee who have dibs right now,, but if they don't contact me by Monday, it yours (or your sisters, lol)... the only thing I ask is you cover the shipping... let me know...
Still available... doesn't look like the other 2 will be contacting me... pm me if interested...
If your epic 4g is sprint and you aren't sending it in for a replacement, I'm still looking to get my hands on a dead 4g for shipping costs. Let me know if you are interested.
Sent from my HTC Flyer P512 using xda app-developers app
I still have my old epic in mint condition with Clean GB still on it sittin in my night stand.
Sent from my SPH-L710 using xda premium
Im sorry for not repling as i havent been on the forum much. She was told by a sprint rep to buy insurance and pay a deductable to get it replaced she did that.
Sent from my SPH-D700 using xda app-developers app
I'll go more in dept. She said the guy at sprint looked at her phone. Didn't even check the battery and said it looks like the phone has water damage. And to get it replace she has to buy insurance then file a claim.
Sent from my SPH-D700 using xda app-developers app
So today I was stupid, set my phone down, and it fell through the crack of the bench -.-. I will pay for it, but can AT&T fix it or should I contact Samsung? Ugh
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delete
wttisme said:
What happened to it, cracked screen? You could call up AT&T and see what they could do for you. I know the insurance deductible is $200. Not sure what Samsung would charge.
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This sounds silly, but yes it did crack but only on the button like it isn't really noticeable from afar, but this kind of thing bothers me unfortunately.
HiTideBlastoise said:
So today I was stupid, set my phone down, and it fell through the crack of the bench -.-. I will pay for it, but can AT&T fix it or should I contact Samsung? Ugh
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ATT warranty doesn't cover accidental. If you have insurance contact assurion at phoneclaim.com and the deductible is $200. Samsung will have you send it in and assess the damage, call you with a quote, fix it in about 5-7 days and send it back. Don't know the price though.
Thanks, does any one know how much Samsung would charge
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HiTideBlastoise said:
Thanks, does any one know how much Samsung would charge
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Also, if it is possible, I know the phone is new, is there an other repair service available? Thanks for everyone's help!
So today I called Samsung and it costs 169.99 to get fixed. I called another repair service(MobileTechVideos) and once repairing the glass becomes available it will be 100.00, I know for sure it is the glass because the touch screen is fine and the scratch/crack is more unfeelable.
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I can't believe it happened to me but my amoled underneath the screen cracked while it was in its case. It cracked while I was getting into my truck.
How did others get theirs fixed? I have it insured by AT&T but it will cost another 200$ I only bought this a little over a month ago. Any other cheaper alternatives besides trying to fix it myself?
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avilachris said:
I can't believe it happened to me but my amoled underneath the screen cracked while it was in its case. It cracked while I was getting into my truck.
How did others get theirs fixed? I have it insured by AT&T but it will cost another 200$ I only bought this a little over a month ago. Any other cheaper alternatives besides trying to fix it myself?
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from the reports i've been hearing, fixing it yourself is actually more expensive, the $200 charge is cheaper then what the amoled is worth.
I would call samsung for just warranty repair. If internal is damaged but external has no sign of damage, they usually honor the warranty.
This is what I did, I called for warranty repair, they wanted the description of damage. It was pretty much as same as OP problem. They wanted me to send pictures via email both on and off screen. I guess they wanted to see if the glass was undamaged. After few email exchanges, they honored the warranty repair.
I always be blunt and frank with them but try not to be a ****. If you show respect and tell truth, they will be nice to you too.
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sharpehenry said:
I would call samsung for just warranty repair. If internal is damaged but external has no sign of damage, they usually honor the warranty.
This is what I did, I called for warranty repair, they wanted the description of damage. It was pretty much as same as OP problem. They wanted me to send pictures via email both on and off screen. I guess they wanted to see if the glass was undamaged. After few email exchanges, they honored the warranty repair.
I always be blunt and frank with them but try not to be a ****. If you show respect and tell truth, they will be nice to you too.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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Did it cost you anything? For warranty repair I would just call the Samsung repair number?
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avilachris said:
Did it cost you anything? For warranty repair I would just call the Samsung repair number?
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I didn't pay any. Make sure you tell them external has no indication of any damages. Just keep teeling them that. Tell them digitizer/oled started making weird lines.
AT&T also has 1 year warranty as well so I would try both. But I always get better result straight through manufacturer than carriers.
I hope this helps and good luck.
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sharpehenry said:
I didn't pay any. Make sure you tell them external has no indication of any damages. Just keep teeling them that. Tell them digitizer/oled started making weird lines.
AT&T also has 1 year warranty as well so I would try both. But I always get better result straight through manufacturer than carriers.
I hope this helps and good luck.
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Thank you. I really appreciate it. One more question. Was your screen working at all? Cause 3/4 of mine is just black
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avilachris said:
Thank you. I really appreciate it. One more question. Was your screen working at all? Cause 3/4 of mine is just black
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Yes. It was still working. But spider web like internal crack was very painful to view through.
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